community.docusign.com
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Submitted URL: https://click.docusign.com/api/mailings/click/PMRGSZBCHIZDCNRRGY4DGMZQFQRHK4TMEI5CE2DUORYHGORPF5RW63LNOVXGS5DZFZSG6Y3VONUWO...
Effective URL: https://community.docusign.com/
Submission: On June 19 via manual from IN — Scanned from DE
Effective URL: https://community.docusign.com/
Submission: On June 19 via manual from IN — Scanned from DE
Form analysis
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Text Content
Back to Docusign.com * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements12 * Community Lounge15 * IAM Applications * Docusign IAM for Sales5 * Docusign IAM for CX3 * Docusign IAM Core3 * Platform Services * Docusign Maestro7 * Docusign Navigator5 * Docusign App Center7 * Data Verification5 * Docusign Admin136 * Docusign Monitor6 * eSignature * Signing851 * Sending1778 * Templates359 * Branding37 * Configuration758 * CLM * Getting Started22 * Configuration83 * Troubleshooting45 * CLM+5 * Web Forms * General43 * Identify * General26 * DocGen * General6 * Rooms * General30 * Developer * eSignature API81 * Extension Apps6 * Maestro API5 * Web Forms API5 * Embedded Signing14 * Docusign Connect8 * Go-live9 * SDKs24 * Salesforce/Apex Toolkit9 * Mobile SDKs5 * General37 * Extensions * Advanced Web Forms5 * IDV Premier6 * DocGen for eSignature5 * Notary16 * Payments24 * Mobile34 * Integrations * Salesforce138 * Google5 * Microsoft84 * Workday7 * Other70 * Community FAQ Center * Using the Community7 * FAQs4 * Get Started * Groups * Events * FAQs * Learn * * * Customer * Developer * * Ask the Community Login/Register LET'S GROW TOGETHER A community built for the people who power the world’s agreements. * Complete Your Profile * Introduce Yourself * Answer Questions Ask the Community WHAT'S NEW IAM APPLICATIONS PLATFORM SERVICES ESIGNATURE CLM DEVELOPERS WEB FORMS EXTENSIONS INTEGRATIONS Show lessShow 3 more EXPAND YOUR KNOWLEDGE. INCREASE YOUR IMPACT. GET STARTED Everything you need to get started with the Docusign Community. EARN BADGES Ask questions, get answers and help other members learn about Docusign. JOIN GROUPS No matter your industry or favorite Docusign product, there’s a group for you. LATEST TOPICS FROM THE DOCUSIGN TEAM must-read WELCOME TO THE DOCUSIGN COMMUNITY! Docusign is excited to announce the launch of our brand new community site! As the Community Program Manager, I am proud to welcome you to this innovative platform that is designed to connect users with the resources and support they need to get the most out of Docusign's products and services. Whether you're looking for tips, tricks, or troubleshooting advice, our community site is here to provide a comprehensive source of information and support. With user-friendly features and a wealth of resources, we're confident that this site will become an invaluable tool for anyone looking to maximize the potential of Docusign. We look forward to building a thriving community of users and experts who can share knowledge and ideas. Some of the key features of our community site: Discussion Forums - find answers, ask and answer questions, and share experiences with others in the community. Community Lounge - introduce yourself and get to know the rest of the community. Group Pages - join the “Community Club” or “Docusign Developers” group to stay up-to-date on community posts from our internal Docusign experts. Earn Badges - help others by answering questions to decorate your community profile with badges. Virtual Events - register and attend where Docusign experts will be providing insights, tips, and guidance on a variety of topics. FAQs Page: contains answers to the most frequently asked questions and solutions to common issues in our community and in getting started with Docusign. All these resources are easily accessible through our intuitive and user-friendly interface, which makes it a breeze to find what you need. So feel free to explore, ask questions, and join the conversation! Please join me in welcoming Tanya Faddoul, Vice President, Growth, who has a few words to share about the exciting journey ahead. Welcome to the heart of innovation and collaboration: The Docusign Community ! As we open our virtual doors, we invite you to explore a space that transcends the virtual realm – a place where the power of Docusign transforms not just transactions but the way we collaborate, inspire, and succeed. Whether you’re a seasoned Docusign pro or just starting your journey with our products, your insights and shared experiences are the building blocks of this community, shaping it into a reservoir of knowledge and camaraderie. Engage in conversations, share your ideas, and collectively elevate the Docusign experience. This is more than a community; it's a collaborative ecosystem where your voice matters, and together, we amplify the impact of our digital endeavors. Thank you for being a part of this exciting chapter of our Docusign story! We can't wait to see the incredible journey we'll embark on together toward a more connected and streamlined world. We can't wait to see all the incredible things we'll achieve together. And this is just the beginning! Subscribe to the Community Announcements page to be notified whenever the community team makes an announcement. - Gabriel Hollandsworth Community Program Manager 6 months ago 19770 NEW! INTRODUCING: DOCUSIGN IAM DISCUSSION CATEGORIES 5 days ago 150 DELOITTE WEBINAR AND REPORT: UNVEILING THE POWER OF AGREEMENT MANAGEMENT D 14 days ago 580 ANNOUNCING: IAM IN THE AM! 1 month ago 1341 CREATE WORKFLOWS WITH OUR TEMPLATE LIBRARY Get Started * Recent activity * Answer questions * Categories A akvangNewcomer asked in Signing WHAT HAPPENS AFTER 30 DAY FREE TRIAL? Will I get charged or billed after my 30 day trial? or am I suppose cancel it before the trial. 012 S just now J James DayNewcomer asked in Configuration SUPPORT AND GET STARTED - BAD I was tasked with creating a corporate account for my client. I figured admin accounts (initial setup) would be tricky as they often are...so I called sales. Waited on hold for an hour and no one ever came. I created an esignature account anyway (while on hold) and did not have the “Get Started” button per the “Create an Organization” support document. The document stated I must contact support to enable the Docusign Admin feature. I called support and finally got to a human who hung up on me. I called back and got another human that, after much confusion, could not assist with this and had no idea what I was talking about. They emailed a link to create a support case. I had to read Docusign’s own support document to the support person! If this is how Docusign handles support for business users and teams then I want no part of it. I was trying to make sure I understood how to create the initial account correctly and verify the company domain name and block users from using the company 01 15 minutes ago S SrividhyaNewcomer asked in Salesforce DOCUSIGN STATUS AND SYNCH ISSUE WITH SALESFORCE HI Team Salesforce's DocuSign Status Component it's not Working, and signed documents are not returning. Kindly Assist. 01 C 21 minutes ago K Keller Williams Living 149Observer asked in General AUTOFILL FIELDS - ROOMS/LIBRARY I work at a real estate brokerage, where we provide a library of forms for our agents who can then choose from these forms and fill them out as desired. A couple months ago we replaced a lot of documents, and now the agents keep telling me that there are Autofill Fields that are out of place/wrong. I didn’t even realize that our library forms HAD autofill fields in place? How would I go about editing them in the library so every form is updated for every agent? TYIA! 01 C 23 minutes ago M Mike BeveridgeNewcomer asked in Configuration ENVELOPE HISTORY (REPORTING) Hi community!...Is there current functionality which will allow me to extract an envelope ‘History’ report for a set of envelopes, via reporting? (Use case: I have identified a list of envelopes I need to provide to Audit, and I need to evidence if a customer has downloaded the envelope contents, which, as far as I’m aware, can only be obtained from / via the envelope ‘History’ function). Hope this makes sense?...Tks in advance! 05 24 minutes ago K kimkimNewcomer asked in Signing REQUESTS FOR SOLUTIONS:ROBIN? YOU SIGNED FOR ME? I opened the mailbox and see the contract and was trying to sign, but envelope that has been signed. but we didnot have one name robin! so who sign it for me? 02 30 minutes ago A ANDREINewcomer asked in Signing MAXIMUM NUMBER OF SIGNERS Hello! Is there a maximum number of people who can sign the document? We are expecting more than 100 signatures on one PDF. Is that possible in DocuSign? Thanks 08 35 minutes ago D Denis NiezNewcomer asked in Signing SHARED ENVELOPE I was sent a envelope to sign with my wife from France, I was able to sign, she coudn’t get verified so wasn’t able to sign , I need to send my signed copies back to the sender in France but are enable because the folder is not complete and is about to expire . How do I procced . Thank you 01 38 minutes ago L ldeanokNewcomer asked in Sending RESENDING ENVELOPES Is there a limited number of times you can re-send an envelope? I have some people I send an envelope to, and sometimes it takes a long time for them to respond, so I re-send it weekly until they respond, but I feel like after a certain time, they may not be getting it anymore. Is there a time period or a number of times that are limited in the system? 11 1 hour ago T Trina WNewcomer asked in Configuration TASK GROUPS In DocuSign CLM, we have Tasks Groups set up so everyone in the Task Group can see all of the tasks and receive all of the notifications. Now this is no longer working and everyone in the Task Group can only see their own tasks. Has anyone had an issue similar to this? Do you have any suggestions on how I can resolve this issue? 00 T 1 hour ago Show More J James DayNewcomer asked in Configuration SUPPORT AND GET STARTED - BAD I was tasked with creating a corporate account for my client. I figured admin accounts (initial setup) would be tricky as they often are...so I called sales. Waited on hold for an hour and no one ever came. I created an esignature account anyway (while on hold) and did not have the “Get Started” button per the “Create an Organization” support document. The document stated I must contact support to enable the Docusign Admin feature. I called support and finally got to a human who hung up on me. I called back and got another human that, after much confusion, could not assist with this and had no idea what I was talking about. They emailed a link to create a support case. I had to read Docusign’s own support document to the support person! If this is how Docusign handles support for business users and teams then I want no part of it. I was trying to make sure I understood how to create the initial account correctly and verify the company domain name and block users from using the company 01 15 minutes ago S SrividhyaNewcomer asked in Salesforce DOCUSIGN STATUS AND SYNCH ISSUE WITH SALESFORCE HI Team Salesforce's DocuSign Status Component it's not Working, and signed documents are not returning. Kindly Assist. 01 C 21 minutes ago K Keller Williams Living 149Observer asked in General AUTOFILL FIELDS - ROOMS/LIBRARY I work at a real estate brokerage, where we provide a library of forms for our agents who can then choose from these forms and fill them out as desired. A couple months ago we replaced a lot of documents, and now the agents keep telling me that there are Autofill Fields that are out of place/wrong. I didn’t even realize that our library forms HAD autofill fields in place? How would I go about editing them in the library so every form is updated for every agent? TYIA! 01 C 23 minutes ago M Mike BeveridgeNewcomer asked in Configuration ENVELOPE HISTORY (REPORTING) Hi community!...Is there current functionality which will allow me to extract an envelope ‘History’ report for a set of envelopes, via reporting? (Use case: I have identified a list of envelopes I need to provide to Audit, and I need to evidence if a customer has downloaded the envelope contents, which, as far as I’m aware, can only be obtained from / via the envelope ‘History’ function). Hope this makes sense?...Tks in advance! 05 24 minutes ago K kimkimNewcomer asked in Signing REQUESTS FOR SOLUTIONS:ROBIN? YOU SIGNED FOR ME? I opened the mailbox and see the contract and was trying to sign, but envelope that has been signed. but we didnot have one name robin! so who sign it for me? 02 30 minutes ago A ANDREINewcomer asked in Signing MAXIMUM NUMBER OF SIGNERS Hello! Is there a maximum number of people who can sign the document? We are expecting more than 100 signatures on one PDF. Is that possible in DocuSign? Thanks 08 35 minutes ago D Denis NiezNewcomer asked in Signing SHARED ENVELOPE I was sent a envelope to sign with my wife from France, I was able to sign, she coudn’t get verified so wasn’t able to sign , I need to send my signed copies back to the sender in France but are enable because the folder is not complete and is about to expire . How do I procced . Thank you 01 38 minutes ago L ldeanokNewcomer asked in Sending RESENDING ENVELOPES Is there a limited number of times you can re-send an envelope? I have some people I send an envelope to, and sometimes it takes a long time for them to respond, so I re-send it weekly until they respond, but I feel like after a certain time, they may not be getting it anymore. Is there a time period or a number of times that are limited in the system? 11 1 hour ago T Trina WNewcomer asked in Configuration TASK GROUPS In DocuSign CLM, we have Tasks Groups set up so everyone in the Task Group can see all of the tasks and receive all of the notifications. Now this is no longer working and everyone in the Task Group can only see their own tasks. Has anyone had an issue similar to this? Do you have any suggestions on how I can resolve this issue? 00 T 1 hour ago J JacobusNNewcomer asked in General PULLING CHECKBOX TAB GROUP VALUE FROM POWER AUTOMATE I am trying to pull the values of check boxes when checked using the built-in Power Automate connectors. I can see the name of each checkbox but I can’t tell whether or not the box is checked. { "tabLabel": "", "documentId": "", "recipientId": "", "tabId": "", "tabType": "checkboxTabs", "prefill": false }, 01 J 2 hours ago Show More WHAT'S NEW Docusign product updates, featured members and more. COMMUNITY ANNOUNCEMENTS * 12 Topics * 7 Replies COMMUNITY LOUNGE * 15 Topics * 24 Replies IAM APPLICATIONS Have Docusign IAM questions? You’re in the right place. DOCUSIGN IAM FOR SALES * 5 Topics * 4 Replies DOCUSIGN IAM FOR CX * 3 Topics * 3 Replies DOCUSIGN IAM CORE * 3 Topics * 3 Replies PLATFORM SERVICES Have questions about Docusign Platform Services? You’re in the right place. DOCUSIGN MAESTRO * 7 Topics * 6 Replies DOCUSIGN NAVIGATOR * 5 Topics * 5 Replies DOCUSIGN APP CENTER * 7 Topics * 9 Replies DATA VERIFICATION * 5 Topics * 5 Replies DOCUSIGN ADMIN * 136 Topics * 391 Replies DOCUSIGN MONITOR * 6 Topics * 6 Replies ESIGNATURE Have eSignature questions? You’re in the right place. SIGNING * 851 Topics * 2375 Replies SENDING * 1778 Topics * 5108 Replies TEMPLATES * 359 Topics * 1126 Replies BRANDING * 37 Topics * 96 Replies CONFIGURATION * 758 Topics * 2244 Replies CLM Have CLM questions? You’re in the right place. GETTING STARTED * 22 Topics * 68 Replies CONFIGURATION * 83 Topics * 255 Replies TROUBLESHOOTING * 45 Topics * 91 Replies CLM+ * 5 Topics * 5 Replies WEB FORMS Have Web Forms questions? You’re in the right place. GENERAL * 43 Topics * 160 Replies IDENTIFY Have Identify questions? You’re in the right place. GENERAL * 26 Topics * 52 Replies DOCGEN Have DocGen questions? You’re in the right place. GENERAL * 6 Topics * 15 Replies ROOMS Have Rooms questions? You’re in the right place. GENERAL * 30 Topics * 155 Replies DEVELOPER Ask questions, share knowledge, and get help from other developers as well as our support team. ESIGNATURE API * 81 Topics * 164 Replies EXTENSION APPS * 6 Topics * 6 Replies MAESTRO API * 5 Topics * 5 Replies WEB FORMS API * 5 Topics * 5 Replies EMBEDDED SIGNING * 14 Topics * 26 Replies DOCUSIGN CONNECT * 8 Topics * 20 Replies GO-LIVE * 9 Topics * 23 Replies SDKS * 24 Topics * 51 Replies SALESFORCE/APEX TOOLKIT * 9 Topics * 14 Replies MOBILE SDKS * 5 Topics * 5 Replies GENERAL * 37 Topics * 53 Replies EXTENSIONS Have Docusign Integration questions? Look no further. ADVANCED WEB FORMS * 5 Topics * 5 Replies IDV PREMIER * 6 Topics * 6 Replies DOCGEN FOR ESIGNATURE * 5 Topics * 5 Replies NOTARY * 16 Topics * 28 Replies PAYMENTS * 24 Topics * 74 Replies MOBILE * 34 Topics * 113 Replies INTEGRATIONS Have Docusign integration questions? Look no further. SALESFORCE * 138 Topics * 478 Replies GOOGLE * 5 Topics * 17 Replies MICROSOFT * 84 Topics * 294 Replies WORKDAY * 7 Topics * 31 Replies OTHER * 70 Topics * 179 Replies COMMUNITY FAQ CENTER Guides and resources for using the Docusign Community site USING THE COMMUNITY * 7 Topics * 0 Replies FAQS * 4 Topics * 0 Replies LEADERBOARD * Week * All Time 1 sofian_solusign 31 points 31 points 2 JohnSantos 30 points 30 points 3 Pawan Gangwani 15 points 15 points 4 D David.Schmitz 11 points 11 points 5 K KonradK 7 points 7 points Show Full Leaderboard 1 D David.Schmitz 1807 points 1807 points 2 JohnSantos 949 points 949 points 3 Justin Jiang 267 points 267 points 4 neethujkp 178 points 178 points 5 Robert Jackson 164 points 164 points Show Full Leaderboard BADGE WINNERS * Serahas earned the badge 1st Reply Posted * Denis Niezhas earned the badge 1st Question Posted * Trina Whas earned the badge 1st Question Posted * ldeanokhas earned the badge 1st Question Posted Show All Badges READ CUSTOMER STORIES Learn More MORE FROM DOCUSIGN DEVELOPER CENTER PARTNER COMMUNITY DOCUSIGN UNIVERSITY SUPPORT CENTER Powered by Gainsight Code of Conduct Docusign Community Code of Conduct APPLICATIONS * Intelligent Agreement Management * IAM Core * IAM for Customer Experience * IAM for Sales * All IAM Applications PRODUCTS * eSignature * Contract Lifecycle Management * Identify * Document Generation * Web Forms * All Products PRICING * eSignature Plans * Real Estate Plans * API Plans INDUSTRIES * Financial Services * Insurance * Real Estate * Government BUSINESS SIZE * Enterprise * Small Business * Individuals SUPPORT * Support Center * Customer Success * Community * Trust Portal DEVELOPERS * Developer Center * Free Developer Account * API Overview * Open Source PARTNERS * Partner Portal * Partner Login * ISV Embedded eSignature RESOURCES * Resource Center * Blog * Customer Stories * Events * Webinars * Docusign University * Legality Guide * Trust Center & System Status COMPANY * About Us * Product Releases * Docusign Momentum * Careers * Leadership * News Center * Investor Relations * Contact Us * Accessibility United StatesCanada - EnglishCanada - françaisFranceAustralia日本BrasilNederlandDeutschlandUnited KingdomEspañaIndiaItaliaMéxicoMalaysia - EnglishPhilippines - EnglishSingapore - EnglishTaiwan - English FacebookTwitterYouTubeLinkedIn * Terms of Use * Privacy Notice * Notice to California Residents * Cookies Settings * Intellectual Property * Modern Slavery Act Statement © Docusign, Inc. 2024 SIGN UP Already have an account? 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