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Platform

Survey
Learn what your clients need and form 
lasting relationships.

Insights
Real-time dashboards that help you flag at-risk clients, benchmark your
satisfaction scores

Reputation Management
Strengthen your brand reputation and amplify your online presence.

Data Security
we secure your data, reduce compliance risks, and instill confidence at every
level.

Integrations
Integrations that connect ClearlyRated’s survey and analytics platform directly
to your existing system

Solutions

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FOR B2B SERVICE FIRMS



FUEL YOUR GROWTH WITH CLIENT SERVICE EXCELLENCE.



Gain actionable insights to stop client issues from becoming lost revenue,
expand your business with existing clients, and attract new ones to grow your
business.

Book a demo
View Awards
4.8 stars
4.9 stars

7 Million Verified Customer Ratings Logged for B2B Service Firms






GROWTH BEGINS WITH TRUST

Trust is earned through your customer's experience with your business—whether
they’re your most loyal advocates or your toughest critics.

ClearlyRated Firms that focus on Client-XM, Grow faster than their competitors




INTRODUCING CLEARLYRATED




MORE THAN A SURVEY TOOL.

‍EASIER THAN COMPLEX CX PLATFORMS.



Today firms are looking for actionable insights that connect customer experience
and reputation to tangible business outcomes.

ClearlyRated simplifies this process, helping you take proactive, data-driven
actions at critical touchpoints with pre-designed, industry-specific surveys.




GET ACTIONABLE INSIGHTS WITH CLEARLYRATED IN JUST 3 STEPS.

Collect Feedback

Get Insights

Manage Reputation

01

COLLECT FEEDBACK

Collect valuable feedback effortlessly with automated surveys.
02

GET INSIGHTS

Get insights to identify at-risk clients and opportunities for growth.
03

MANAGE REPUTATION

Build your reputation and amplify your online presence.


SURVEY




COLLECT MEANINGFUL FEEDBACK



ClearlyRated NPS surveys are easy to use and designed for high response rates.
With personalization and industry expertise, they help you gather the feedback
needed to grow your business.





INDUSTRY-FOCUSED NPS SURVEYS

Go beyond data collection. Identify your promoters, passives, and detractors to
effectively address concerns and drive loyalty across your client base.

READY-TO-USE SOLUTIONS

Never design from scratch. Use our pre-designed surveys built for your industry
to seamlessly gather high-quality data. Automation ensures follow-ups and
reminders happen without added effort.

EASY SCHEDULING & CUSTOMIZATION

Easily set up, schedule, and personalize your surveys for higher open and
response rates. Customize as needed, and reach out to our customer success team
for any support.


INSIGHTS




TRANSFORM SURVEY DATA INTO ACTION STEPS FOR REAL-TIME IMPROVEMENT.

Get insights from the survey to identify at-risk business, spot growth
potential, and benchmark your performance against competitors.

REAL-TIME DASHBOARDS & ALERTS

Monitor loyalty, risks, and satisfaction through an intuitive dashboard that
shows you all feedback at a glance. Instantly spot trends, create and manage
issues, and get alerts for critical feedback—so you can stay ahead of potential
problems.

AI-SENTIMENT ANALYSIS

Our AI tools eliminate manual effort and add more value by extracting deeper
contextual insights from open-ended responses. With ClearlyRated’s Gen
AI-powered tools, we automatically categorize sentiment and enable you to
benchmark your performance against the industry, providing instant, actionable
insights.

PREDICTIVE ANALYTICS & BENCHMARKING

Get access to nearly 20 years of industry data to anticipate churn, identify
expansion opportunities, and fine-tune your client acquisition strategy.
ClearlyRated’s reports use both your data and industry benchmarks to provide
insights, giving you a competitive edge.




REPUTATION MANAGEMENT




AMPLIFY YOUR ONLINE PRESENCE WHILE IMPROVING SEARCH RANKINGS



ClearlyRated harnesses your feedback to strengthen your online brand reputation,
stand out from competitors, and amplify your presence while improving search
rankings.





TESTIMONIALS AND SHOUTOUTS

Allow your customers to give your team public recognition through our Shout Out
feature. It’s a fun and engaging way to highlight great work, spread internal
excitement, and showcase outstanding service—all while building positive
momentum for your reputation.

MARKETING TOOLKIT

Make your positive survey results your public asset on Google. ClearlyRated
helps you build an optimized profile page that highlights your achievements and
awards, improving your online reputation and making you a top performer in
industry searches.

PUBLIC PROFILE PAGE

Your potential prospects won't take your word for it, and now they don't have
to. Let your customers and employees become your advocates. Share success
stories, testimonials, and awards across your website, LinkedIn and email
signatures. Amplify your wins with ClearlyRated’s highly-regarded industry award
logos front and center in your brand narrative.


TESTIMONIALS




LEADING B2B SERVICES INDUSTRY LEADERS LOVE CLEARLYRATED!

Measuring CX matters to our business

“It’s essential that we offer a good experience to our clients across the board.
We want to be certain that both our Praxity partners and we, ourselves, are
delivering that. This is why we’re so glad to gain the ability to measure our
customer experience (CX) with ClearlyRated.”

Bernardo del Río
Managing Partner, JA Del Río
Optimize and fine-tune hiring

“Once we’ve made an improvement, we always know there’s something else we can
work on. Getting regular feedback from ClearlyRated surveys helped us continue
to optimize and fine-tune all our processes.”

Andrea Pion
VP of Marketing | The DAVIS Companies
Respond quickly to feedback

“All of our attorneys are grateful for the information that comes through
ClearlyRated. The ability to respond quickly to feedback has been monumental.”

Anne Donovan
President | Xenium HR




INDUSTRY


CLEARLYRATED SUPPORTS A VARIETY OF B2B SERVICE INDUSTRIES, OFFERING TAILORED
SOLUTIONS FOR EACH.


Explore more based on your industry
Staffing

Accounting

Legal

IT Services

Insurance

HR

Other B2B Services



CASE STUDIES




DISCOVER WHAT LEADING FIRMS ACHIEVE WITH CLEARLYRATED!

View all case studies
Case Study

HOW THE DAVIS COMPANIES EARNED 10 YEARS OF PRAISE FROM CLIENTS AND TALENT

Staffing
3 Min Read
Read Case Study



AWARDS




THE GOLD STANDARD OF B2B SERVICE EXCELLENCE



ClearlyRated’s prestigious "Best of" industry awards provide third-party
validation that your firm delivers exceptional service.





These awards are powerful marketing tools you can showcase to drive new business
and strengthen relationships.


Learn More


CLEARLYRATED DIRECTORY




GET FEATURED ON OUR DIRECTORY


View Directory

Each year, 1.5 million visitors use ClearlyRated.com to find top-performing B2B
firms. Ensure your firm stands out by claiming your place in our directory.




INTEGRATIONS




SEAMLESSLY AUTOMATE SURVEY COLLECTION AND RESPONSES

Get insights from the survey to identify at-risk business, spot growth
potential, and benchmark your performance against competitors.

FULLY AUTOMATE YOUR NPS SURVEY

Sync contacts and data between ClearlyRated and your CRM/ATS

REAL-TIME CX VISIBILITY

Capture feedback and respond in real-time, ensuring issues are addressed as they
arise.

HISTORICAL INSIGHTS

Track past feedback to see long-term trends and evaluate your progress over
time.




SEND YOUR FIRST SURVEY WITH CLEARLYRATED



Start turning client feedback into growth. Send your first survey and explore
how actionable insights can increase revenue and improve client satisfaction.


Get Started

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Portland, OR 97204
1 (800) 921-2640
4.9 Star rating from 610 verified clients
Net promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems,
Inc.Bain & Company, and Fred Reichheld.

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