Submitted URL: https://helpdesk.friendlyway.com/
Effective URL: https://helpdesk.friendlyway.com/support/home
Submission: On December 13 via automatic, source certstream-suspicious — Scanned from US

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 19 HTTP transactions. The main IP is 18.157.234.167, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.friendlyway.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 14th 2024. Valid for: a year.
This is the only time helpdesk.friendlyway.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.157.234.167 16509 (AMAZON-02)
1 142.250.31.95 15169 (GOOGLE)
2 172.253.63.94 15169 (GOOGLE)
3 52.219.171.13 16509 (AMAZON-02)
1 18.160.46.24 16509 (AMAZON-02)
1 52.85.132.6 16509 (AMAZON-02)
1 52.85.132.32 16509 (AMAZON-02)
19 7
Apex Domain
Subdomains
Transfer
11 friendlyway.com
helpdesk.friendlyway.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 31135
cdn.freshdev.io — Cisco Umbrella Rank: 36655
26 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
3 KB
2 gstatic.com
fonts.gstatic.com
29 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
1 KB
19 5
Domain Requested by
11 helpdesk.friendlyway.com 1 redirects helpdesk.friendlyway.com
3 s3.eu-central-1.amazonaws.com helpdesk.friendlyway.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io helpdesk.friendlyway.com
1 fonts.googleapis.com helpdesk.friendlyway.com
19 6

This site contains links to these domains. Also see Links.

Domain
friendlyway.com
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-14 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-11-04 -
2025-01-27
3 months crt.sh
*.gstatic.com
WR2
2024-11-04 -
2025-01-27
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-11-13 -
2025-11-11
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.friendlyway.com/support/home
Frame ID: 2F7F87E33610433DC1BB1BFC0AFE2BFE
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: E532BCB50C21DE1947C5348F2548A628
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : friendlyway HelpDesk

Page URL History Show full URLs

  1. https://helpdesk.friendlyway.com/ HTTP 302
    https://helpdesk.friendlyway.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

19
Requests

47 %
HTTPS

0 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1419 kB
Transfer

2456 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.friendlyway.com/ HTTP 302
    https://helpdesk.friendlyway.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.friendlyway.com/support/
Redirect Chain
  • https://helpdesk.friendlyway.com/
  • https://helpdesk.friendlyway.com/support/home
13 KB
6 KB
Document
General
Full URL
https://helpdesk.friendlyway.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.157.234.167 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-157-234-167.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1131ca178281fd307f66042538d94efb477984c2f89759614787ea8a596dd55f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Fri, 13 Dec 2024 17:18:55 GMT
etag
W/"15507563174259f4b16901aa317c1669"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
38
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
131224171955
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
a1397b52-0132-47af-bdd3-23bf68da3aaa
x-trace-id
00-bb4b98b31d765d192e2e3747b23b7162-7e6dc49b6b0d8ba1-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Fri, 13 Dec 2024 17:18:55 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.friendlyway.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
47
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
a76056c6-86c3-463c-8103-b674c8c5d3c9
x-trace-id
00-b310ebaf5dcb86985cf2b59a1243382f-663ef965cc18d8fc-00
x-xss-protection
1; mode=block
theme.css
helpdesk.friendlyway.com/assets/cdn/portal/styles/
1 MB
119 KB
Stylesheet
General
Full URL
https://helpdesk.friendlyway.com/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.friendlyway.com
URL: https://helpdesk.friendlyway.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.157.234.167 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-157-234-167.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
e4b3bcfaa1ecca4f6bb87a58f84a4c7579efce49299da06ef6d5882d192911dd
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://helpdesk.friendlyway.com/support/home

Response headers

x-request-id
d998a875-969f-9a96-9129-dd8fe9700009
content-encoding
gzip
x-fw-ratelimiting-managed
false
etag
W/"88c57b794610a9d4da32e16166d02feffd7d6480e7bfabea35984a9c589bd322"
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
x-content-type-options
nosniff
status
200 OK
date
Fri, 13 Dec 2024 17:18:55 GMT
content-type
text/css; charset=utf-8
vary
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bottom.js
helpdesk.friendlyway.com/assets/cdn/portal/scripts/
122 KB
126 KB
Script
General
Full URL
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Requested by
Host: helpdesk.friendlyway.com
URL: https://helpdesk.friendlyway.com/support/home
Protocol
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Server
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fwe
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helpdesk.friendlyway.com/assets/cdn/portal/scripts/
125 KB
130 KB
Script
General
Full URL
https://helpdesk.friendlyway.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: helpdesk.friendlyway.com
URL: https://helpdesk.friendlyway.com/support/home
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General
Full URL
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Requested by
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Fri, 13 Dec 2024 06:40:19 GMT
etag
W/"d0fa94c2bdada9b14aad0a05c9f056a2"
last-modified
Thu, 05 Dec 2024 05:59:07 GMT
server
AmazonS3
vary
accept-encoding Origin
via
1.1 d01a0cfc47d6e412dd81c986ff5d69da.cloudfront.net (CloudFront)
x-amz-cf-id
jvZBKQL3xntFRX5bYz84FmzJ_iTheTnD4Jhzwp4VC5hcSK7W9zLicw==
x-amz-cf-pop
IAD50-C2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp function| flatpickr object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

2 Cookies

Domain/Path Name / Value
helpdesk.friendlyway.com/ Name: _x_w
Value: 13_2
helpdesk.friendlyway.com/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
helpdesk.friendlyway.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
142.250.31.95
172.253.63.94
18.157.234.167
18.160.46.24
52.219.171.13
52.85.132.32
52.85.132.6
0509d5f554a90675461b08397181a7245459d2a241b00ef35211ca9ebfdcba36
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
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