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Text Content

 * Features
 * About
 * Pricing
 * Careers
 * Resources
   * Demo Hub
   * Core KPI
   * Blog
   * Learning
   * Help Center
   * Product Updates
   * Newsletter
   * Events
   * Inova
 * Results
   * Case Studies
   * Reviews
 * Get A Demo


Select Page
 * Features
 * About
 * Pricing
 * Careers
 * Resources
   * Demo Hub
   * Core KPI
   * Blog
   * Learning
   * Help Center
   * Product Updates
   * Newsletter
   * Events
   * Inova
 * Results
   * Case Studies
   * Reviews
 * Get A Demo




CLEANING BUSINESS SOFTWARE FOR SUCCESS AND PROFITS

You have a vision for your business.
We have the way to get you there.

Tour The Product



SOFTWARE DEVELOPED BY CLEANING BUSINESS OWNERS FOR CLEANING BUSINESS OWNERS!




MANAGE EVERY ASPECT OF YOUR CLEANING BUSINESS WITH ONE GREAT SOFTWARE!

MaidCentral home cleaning service scheduling and management software is an
all-in-one solution that gives you easy control over all facets of your
residential cleaning company. From production management and service delivery,
to sales and marketing, scheduling and dispatch, quality management, financial
data and reporting, staff scheduling, payroll and staff engagement, and revenue
production planning, our software is expertly designed and optimized to
streamline your operations and deliver a higher standard of quality to your
clientele.


TRUSTED BY SOME OF THE BEST CLEANING COMPANIES



Excellent
Based on 30 reviews

Jeremy F.
2022-08-04
The king of cleaning applications This has solved our business solutions of
instead of having multiple applications it's all done in one now which makes it
such a better service to offer to any and all cleaning services ☺This software
is hands the best software if you own a cleaning business it allows the ease of
use to be able to use your abilities to the best possible. This software allows
your scheduling and invoicing all in one application instead of multiple
different apps. ☹The only downside I would have about this software is there not
currently a application you can download to your phone everything is done from
the browser.
Logan T.
2022-05-22
Best Scheduling Software for Cleaning Companies Phenomenal. ☺The reporting is
better than what I have seen anywhere else. It is robust enough to allow you do
drill down into your numbers and drive up profit. ☹This is not a simple software
like Jobber, that you can learn in a couple of days. It is so highly advanced
and customizable that you must put in a little bit of time to learn how to use
it effectively.
Gosia B.
2022-05-10
Amazing softwares I love Maid Central and I love working with the Maid Central
Team. The entire team is extremely knowledgeable and they care about the success
of your company. ☺First of all Maid Central is extremely user friendly and
offers exactly what we are looking for in a software. There are many favorite
things in Maid Central; we love the scheduling, the reports, instant invoicing
and credit card charging, great for employees in the field, they can clearly see
the job notes, add pictures to the clients profile. We can clearly see job cost,
the average job cost if we send different people. AND my favorite part is price
increase or price adjustment. Increasing prices it use to take us weeks! Now it
took us 30 min to increase 74 clients. ☹It has so much to offer that I have not
learned everything I need to know.
Bridget R.
2022-05-05
Powerful While difficult at first, I love this software. ☺Maid Central REPORTS
are the bomb! Online quoting and booking, templates, the data base for clients
and field staff are all very well done. ☹Can be hard to understand and set up if
not tech savvy, that goes for any of the more powerful software. Their customer
support is the best I have ever encountered in all other software we have used.
stacey w.
2022-05-04
Love Scheduling Now!!! ☺The master schedule makes things so much easier. ☹There
seem to be some strange glitches sometimes. When you bring it the MC team's
attention, they are always right on it though!
Ashley M.
2022-05-04
Robust Software that does it all! I love the support team and I am super excited
for the in-person live events to dive in deeper and learn more! ☺The process to
integrate was lengthy but support was with us every step of the way. I am so
glad I did it at the size I was at vs. waiting until I had more clients and
staff. The software is incredibly robust and I don't feel I am tapping into all
it as to offer just yet. I learn something new that the software can track or
manage for me almost weekly. The professionalism in the eyes of my team and
clients increased 10 fold. The ability to increases rates saved me 10's of hours
alone! The company releases upates and build outs weekly - I am always impressed
with the functionalities they add! ☹At times I can feel overwhelmed with the
number of reports and settings we can tweak but it is also why I like the
software so much. I have ample opportunity to manage KPI's.
Connie H.
2021-09-10
Ease of use ☺I love the reports! Especially the Employee stats. This feature
helps me so much at the end of the month to see which employees are in need
extra support and also to Bonus employees that are going above & beyond! ☹Since
working with this software, any concerns have been fixed thus far. They continue
to add features while also correcting any concerns that may arrise.
Michelle W.
2021-09-10
Maid Central keeps our organization on track MaidCentral keeps our company
information all in one program instead of multiple programs. From Quoting,
Scheduling, Billing, Invoicing, Staff and Client information- all in one place.
☺The most impactful part of MaidCentral is the live feature. We know what is
going on no matter who is using the program. Updates are immediate so the office
staff can see where all staff is and when the job is completed. ☹Integration was
not complicated. Having an audit trail to see who is making changes in the
program within our company is something we would like to see.
Sandra A.
2021-09-09
Love Maid Central!!! Its been great they get better every month ☺All the
features in one program before we use different programs for notification and
PTO and texting with clients and employees, quoting its great ☹The phone app is
not easy to use when not in the office
Chad H.
2021-09-09
After 4 attempts, we finally found the Perfect service software. Overall I am
very happy with the software. They are working hard on adding functionality and
they take our feedback to help improve the software. Each week they have updates
to the software so it just seems to keep getting better and better. ☺This was
developed by a maid service owner so it works perfectly in my business. I love
the reporting and the ability to find inefficiencies in our process. I use it
most to make sure the teams are being productive and getting out of homes on
time as well as their efficiency which is travel time. I have been able to cut
our labor costs from 50% to 40% which is huge! I like that most functions are
built into the system like reminder email and texting and clients ability to
login to see their invoicing. ☹Onboarding is always difficult with any software.
Importing a large database of clients and getting the office used to use it took
some time. But the training was well thought out and their approach on weekly
meetings with us and giving us bite sized tasks made it doable. The price is on
the higher side of most systems. That being said we are able to check for
clients that are being undercharged and within seconds send them an automated
rate adjustment. So in 6 months I have increased our revenue $100,000 a year
which is a ten fold the cost of the software.



THE #1 CLEANING BUSINESS SOFTWARE!

But don’t take our word for it…Listen to what these cleaning business owners
have to say about MaidCentral!


INCREASED NET PROFITS $100K IN 4 MONTHS



“It’s been amazing. I don’t even think it’s the same business.” Chad Henley of
NaturalCare cleaning shares the transformation that MaidCentral has helped him
create in his residential cleaning business.

Total revenue is up 37%. Their bill rate has increased by 25%. Direct labor
costs have been decreased from 50% to 40%. Average employee wages from $15 per
hour to nearly $20 per hour, even while decreasing his direct labor as a
percentage of revenue. The results they have achieved are incredible, but not
uncommon for new MaidCentral partners.

Chad Henley– Owner of Naturalcare Cleaning Service


ADDED $42K IN REVENUE WITH ONE AUTOMATION



“It’s just been amazing. I have been so relieved every day that we made the
switch. I found the staff adapted really quickly. Everything feels very easy and
logical. Our staff adapted to the software so much quicker than any other
software we have ever tried. $42K is the difference we made in just automated
rate increases, just by taking advantage of the rate increase feature that is in
MaidCentral.” Sherry Weavers of 3 Little Birds Cleaning Service talks about how
glad she is to have switched to MaidCentral, how easy it was for her staff to
adapt, and how one simple automation increased revenue by $42K.

Sherry Weavers– Owner of 3 Little Birds Cleaning Service


IMPROVE CUSTOMER RETENTION & REDUCE EMPLOYEE TURNOVER



MaidCentral software can streamline cleaning businesses and enhance employee
satisfaction. CEO Joe Walsh of Greenclean, Portland, used the software to manage
scheduling, routing and payroll efficiently. MaidCentral’s user-friendly
interface and robust features make processing payroll by job and communicating
with customers easy. The software’s Customer Efficiency Map and Schedule
Efficiency tool ensure quick and easy determination of the most efficient route
between jobs and quick adjustments on the fly. Employee satisfaction and
retention have also improved due to the software’s ease of use. Since
implementing MaidCentral, Greenclean has seen a 33% increase in customer
lifetime value due to the software’s feedback tools.

Joe Walsh – CEO of Green Clean Maine


INCREASED OPERATIONAL EFFICIENCY +22%



“The biggest impact in my business is the increased operational efficiencies. We
have increased operational efficiency from 78% to nearly 100%. So every hour we
are working is billable time.”

Chris Willatt of Alpine Maids discusses how he has used the tools in MaidCentral
to increase operational efficiency by 22%. For most cleaning businesses that
would mean that they could bill an extra $75 per employee per day or more. For a
large cleaning company that could be thousands of extra revenue per day, and
hundreds of thousands per year.

Chris Willatt – Owner Alpine Maids


ARE YOU LEAVING THE SUCCESS OF YOUR CLEANING BUSINESS TO CHANCE?

You’re pulled in a million directions dealing with

 * Staffing Issues
 * Customer Complaints
 * Scheduling (and rescheduling!) jobs
 * Juggling multiple maid software programs

You’re spending too much time trying to figure out what you need to do. Instead,
take action on tasks that will move your business forward. MaidCentral brings
all of your business tools together in our unified cleaning management software.




WHAT IF THERE WAS A WAY TO TRADE THE DAILY OVERWHELM FOR LESS STRESS AND MORE
SUCCESS?


IT’S TIME TO TAKE CONTROL OF YOUR BUSINESS

Many house cleaning business owners are overwhelmed by the day-to-day tasks of
running their company. It’s why we developed MaidCentral, a home cleaning
business software that automates repetitive tasks, improves workflows and boosts
productivity so you can build a successful cleaning business.

Founder Tom Stewart is a 25-year industry veteran. His company, Castle Keepers,
has performed more than half a million cleanings so he understands the
challenges cleaning business owners face and how to move them from stress to
success. That is why he developed a maid service software built for the specific
needs you face every day.

Tour The Product

CONVENIENT & HASSLE-FREE


THE BEST CLEANING COMPANY SOFTWARE IS AT YOUR FINGERTIPS


JOB SCHEDULER

At a glance, view the day’s jobs broken down by teams, individual team members,
scheduling, and customer information.


MARKETING + SALES

Streamline your sales process with online quotes, easy booking, and automatic
invoicing. Send emails and text alerts to customers.


CUSTOMER PORTAL

Enable customers to easily update their contact information and payment options.
Send automatic scorecard requests after each job.


EMPLOYEE ENGAGEMENT

Team members clock in/out via a simple dashboard and complete their job
worksheet with notes, photos, or reminders.


DASHBOARDS + REPORTS

Quickly generate the numbers you need. Then, go a step further and use those
numbers to boost your profits.

Learn more about how MaidCentral works


READY TO MOVE FROM STRESS TO SUCCESS? GETTING STARTED IS SIMPLE

Here at MaidCentral, we understand that making significant changes to the way
your business operates can be difficult. That's why we have created a multi-step
system that greatly simplifies the adjustment period and makes incorporating our
housekeeping business software into your workflowas easy as 1-2-3.


1. SCHEDULE A DEMO

We'll give you a tour of the software's features and reporting tools.


2. SET UP AND CUSTOMIZE YOUR SOFTWARE

Our customer success team helps you set up the system and trains your team on
how to maximize the software for your business.


3. BUILD A SUCCESSFUL HOME CLEANING BUSINESS

With access to the right data, you can streamline services and adjust pricing so
your cleaning company is making money.


WHY SPEND ONE MORE DAY STUCK IN THE WHIRLWIND OF TOO MUCH TO DO AND NOT ENOUGH
TIME?

SCHEDULE A DISCOVERY CALL
SCHEDULE A DISCOVERY CALL


THE MAIDCENTRAL GUARANTEE

MaidCentral is built on core values of integrity, transparency, and respect
toward our clients. With our house cleaning business software, you will never
have to worry about hidden fees, vague agreements, and other underhanded
business tactics. We guarantee that:

 * Your data is secure and protected.
 * You retain all rights to your own data and financial information.
 * Access customer support, weekly training, and a private Facebook Group for
   customers.
 * No long-term contracts. Pay month to month and cancel with 30 days’ notice.
 * The last cleaning management software you need! Eliminate other costly tools.
 * Back-office automation designed to save you hundreds of hours.




LATEST BLOG POSTS


MAXIMIZING PROFITABILITY WITH MAIDCENTRAL: HOW TO START AND GROW A HOUSE
CLEANING BUSINESS

by Tom Stewart | Feb 13, 2023 | General

Are you running a house cleaning business and looking to increase your profits?
MaidCentral software can help you achieve this goal by streamlining your
operations and providing valuable insights into your business. In this article,
we'll explore how MaidCentral can...

read more


RECORDING DEPOSITS IN QUICKBOOKS ONLINE WITH MAIDCENTRAL 

by Tom Stewart | Nov 2, 2023 | General

There are a wealth of reasons why creating invoices is fundamentally necessary
for running a successful business and scaling up - from catching fraud before it
snowballs, to streamlining your financial processes, to ensuring timely payments
and accurate records. It...

read more


UNLOCKING THE HIDDEN GEMS: DISCOVER THE UNIQUE ADVANTAGES OF MAIDCENTRAL IN THE
CROWDED CLEANING SOFTWARE MARKET

by Tom Stewart | Oct 24, 2023 | General

In the bustling world of cleaning businesses, scheduling software has become an
essential tool. With numerous options available, it can be challenging to
distinguish between them as they all seem to offer similar functionalities such
as scheduling, client management...

read more
« Older Entries



GO FROM SURVIVING TO THRIVING WITH MAIDCENTRAL

At MaidCentral, we know you want to be a successful cleaning business owner. But
you can’t leave the future of your company to chance. You need the right tools
and house cleaning software to build a thriving business.

 * Automate repetitive tasks that take up so much time./li>
 * Adjust job pricing for maximum profitability.
 * Follow-up more quickly with sales leads.
 * Improve employee efficiencies.
 * Increase customer satisfaction.
 * Be part of a community of successful business owners

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FREQUENTLY ASKED QUESTIONS


HOW DO I MANAGE MY CLEANING BUSINESS?

Effective team management and communication is at the heart of any successful
housekeeping service. You have to be able to see who is working where and if
they’re being productive enough to yield the desired results. You also need to
make booking, adjusting, and rescheduling service visits as easy as possible for
your clientele. Finally, you need to minimize the amount of work hours spent
doing back office work such as calculating wages, measuring customer
satisfaction levels, preparing accounting records, and more.

Hands down the best way to do all this in the 21st century is by using
specialized residential cleaning business managementand scheduling software such
as MaidCentral. By taking care of your daily tasks through a single unified
online platform, you can greatly streamline your processes and open up new
avenues for your company’s growth.


WHAT IS CLEANING BUSINESS SOFTWARE?

The MaidCentral residential cleaning company software is designed to help
business owners in the cleaning industry streamline management processes for
staff and clients, enable easy batch billing and invoicing, provide simple ways
to measure customer satisfaction and improve service, automate their sales and
follow-up marketing, and perform a variety of other tasks that are necessary to
keep a maid service operating smoothly and efficiently.

In other words, it’s a comprehensive digital toolkit that contains all the
functionalities you need to start, coordinate, and promote a cleaning business
in a convenient and efficient manner. It also serves as a platform your clients
can use to manage their bookings, and where your staff can communicate with each
other without the need for third party chat apps and other impractical
solutions.


WHY DO I NEED AN ONLINE BOOKING SYSTEM FOR CLEANING SERVICE?

Online maid service scheduling has become the accepted standard during the past
few years due to its reliability, ease of use, and widespread access to
internet-enabled computers and smartphones. If your company doesn’t keep up with
the times by adapting to the way your clients prefer to do business, it won’t be
able to grow.


WHAT SOFTWARE PROGRAMS DO I NEED TO START A CLEANING BUSINESS?

Only one! MaidCentral provides a full-service cleaning business scheduling
andmanagement software that gives you fine control over every aspect of your
company, while also establishing a versatile and user-friendly platform that
enables your clients to request quotes, book appointments, and process payments.
You can even drive sales by automating the follow-up process through emails,
text messages, and reminders for your sales staff.


WHAT TO LOOK FOR IN CLEANING SCHEDULING SOFTWARE?

Your and your staff’s time is too valuable to be spent learning many different
environments and spreading your workflow across multiple apps. Your go-to
software for cleaning companies should contain everything you need to run a
successful business in a single intuitive package. It should also contain all
the features your clients need to easily schedule, adjust, rate, and pay for
their service visits from the comfort of their homes or while on the go.

The MaidCentral app does all of the above and more. Our software has been built
from the ground up using cutting-edge technologies to give you and your
customers a smooth experience from start to finish.


HOW TO SET UP MAID SOFTWARE PROGRAMS?

Here at MaidCentral, we’re all about keeping things as convenient for our
clients as possible. Our customer support staff will carefully walk you through
every step of the setup process in order to easily and seamlessly integrate our
housekeeper software into your workflow. We will even provide training for your
employees to quickly get them up to speed and show them how to make the most of
our software’s advanced features.


WHAT SOFTWARE TO BUY TO MANAGE MY MAID SERVICE?

MaidCentral is powerful software rebuilt specifically for residential cleaning
businesses. We are focused on best practices for creating more success and
profits for our partner companies. We have a track record for building
multi-million dollar maid services, and the strength of the user base that is on
our platform speaks to that.

Get in touch with us today if you’d like to ask further questions about our
software or schedule your one-on-one demo. By enabling you to automate dozens of
different tasks in a single convenient location, we will help you eliminate
hundreds of work hours, and drive staff and customer satisfaction like never
before.



Accurate Quoting
Custom Branding
KPI
Lead Tracking And Reporting
Intelligent Scheduling Software
Online Reviews
Lead Capture
Online Scheduling
Real Time Availability
Sales Dashboards
Sales and Marketing Automation
Scorecards
Two-Way Messaging
 * © MaidCentral 2023 |
 * Terms of Use
 * Privacy Policy
 * Contact Us
 * Blog

 * © MaidCentral 2023 |
 * Terms of Use
 * Privacy Policy
 * Contact Us
 * Blog

 * Follow
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SALES


 * ^CRM
 * ^Two Way Text Messages
 * ^Real-Time Availabilty
 * ^Intelligent Scheduling
 * ^Accurate Quoting
 * ^Online Quoting
 * ^Online Booking
 * ^Detailed Reporting
 * ^Automated Followup


MARKETING


 * ^Lead Capture
 * ^Lead Source Reporting
 * ^Automation
 * ^Drip Campaigns
 * ^Custom Branding
 * ^Automated Review Generation
 * ^Coupons + Promos


SCHEDULING


 * ^Client Preference Management
 * ^Efficiency Reporting
 * ^Advanced Mapping
 * ^Master Schedule
 * ^Revenue Production Planning
 * ^Availability Calendar
 * ^Skills, Tags, & Zones
 * ^Property Management


DISPATCHING


 * ^Team Monitor
 * ^In-App Notifications
 * ^Behind Schedule Notices
 * ^Exception Notifications
 * ^Productivity & Variance Reports
 * ^2 Way Tech SMS


FINANCE


 * ^Detailed Reporting
 * ^Company Health
 * ^QBO Integrations
 * ^Rate Variance Reports
 * ^Rate Increase Automation
 * ^Rate Increase Automation
 * ^Batch Invoicing + Payments
 * ^Authorize.net
 * ^Stripe
 * ^Automated Credit Card Processing
 * ^Accounts Receivable
 * ^Multi Location Reporting
 * ^KPI


EMPLOYEE ENGAGEMENT


 * ^Technician Dashboard
 * ^Scheduling
 * ^Performance Pay
 * ^Time + Attendance
 * ^PTO + Sick Time
 * ^Client Tips
 * ^GPS Nav + Reporting
 * ^Scorecards
 * ^Client Tipping
 * ^2 Way SMS