go2.medallia.com Open in urlscan Pro
104.17.74.206  Public Scan

URL: https://go2.medallia.com/2023-forrester-wave-customer-feedback-management.html?source
Submission: On August 02 via manual from CO — Scanned from DE

Form analysis 3 forms found in the DOM

<form class="mktoForm mktoHasWidth mktoLayoutAbove" id="mktoForm_1033" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 1601px;" __bizdiag="1661389241" __biza="WJ__">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
      color: #fff;
      border: 1px solid #75ae4c;
      padding: 0.4em 1em;
      font-size: 1em;
      background-color: #99c47c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
      background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
      background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
      background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
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    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
      border: 1px solid #447f19;
    }

    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
      outline: none;
      border: 1px solid #447f19;
    }

    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
      background-color: #75ae4c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
      background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
      background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
      background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
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  <div class="col-formwrapper">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="*First Name" maxlength="100" aria-labelledby="LblFirstName InstructFirstName" type="text"
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          <div class="mktoClear"></div>
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        <div class="mktoClear"></div>
      </div>
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="*Last Name" maxlength="100" aria-labelledby="LblLastName InstructLastName" type="text"
            class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
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  <div class="col-formwrapper2">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="*Business Email Address" maxlength="100" aria-labelledby="LblEmail InstructEmail" type="text"
            class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
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        <div class="mktoClear"></div>
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      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="*Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
            class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
  </div>
  <div class="col-formwrapper">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Title" id="LblTitle" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Title" name="Title" placeholder="*Job Title" maxlength="255" aria-labelledby="LblTitle InstructTitle" type="text"
            class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructTitle" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Job_Role__c" id="LblJob_Role__c" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Job_Role__c" name="Job_Role__c" aria-labelledby="LblJob_Role__c InstructJob_Role__c" class="mktoField mktoHasWidth mktoRequired" aria-required="true"
            style="width: 150px;">
            <option value="">*Select Job Role...</option>
            <option value="Account Management">Account Management</option>
            <option value="Customer Experience">Customer Experience</option>
            <option value="Customer Success">Customer Success</option>
            <option value="Contact Center">Contact Center</option>
            <option value="Digital &amp; eCommerce">Digital &amp; eCommerce</option>
            <option value="Finance">Finance</option>
            <option value="Government">Government</option>
            <option value="Marketing &amp; Operations">Marketing &amp; Operations</option>
            <option value="People &amp; Culture">People &amp; Culture</option>
            <option value="Research &amp; Insights">Research &amp; Insights</option>
            <option value="Retail/Front-Line Operations">Retail/Front-Line Operations</option>
            <option value="UX &amp; Product">UX &amp; Product</option>
            <option value="Other">Other</option>
          </select><span id="InstructJob_Role__c" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
  </div>
  <div class="col-formwrapper2">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="*Company" maxlength="100" aria-labelledby="LblCompany InstructCompany" type="text"
            class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 100px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;">
            <option value="">*Select Country...</option>
            <option value="United States">United States</option>
            <option value="Afghanistan">Afghanistan</option>
            <option value="Albania">Albania</option>
            <option value="Algeria">Algeria</option>
            <option value="Andorra">Andorra</option>
            <option value="Angola">Angola</option>
            <option value="Antigua &amp; Barbuda">Antigua &amp; Barbuda</option>
            <option value="Argentina">Argentina</option>
            <option value="Armenia">Armenia</option>
            <option value="Australia">Australia</option>
            <option value="Austria">Austria</option>
            <option value="Azerbaijan">Azerbaijan</option>
            <option value="Bahamas">Bahamas</option>
            <option value="Bahrain">Bahrain</option>
            <option value="Bangladesh">Bangladesh</option>
            <option value="Barbados">Barbados</option>
            <option value="Belarus">Belarus</option>
            <option value="Belgium">Belgium</option>
            <option value="Belize">Belize</option>
            <option value="Benin">Benin</option>
            <option value="Bhutan">Bhutan</option>
            <option value="Bolivia">Bolivia</option>
            <option value="Bosnia &amp; Herzegovina">Bosnia &amp; Herzegovina</option>
            <option value="Botswana">Botswana</option>
            <option value="Brazil">Brazil</option>
            <option value="Brunei">Brunei</option>
            <option value="Bulgaria">Bulgaria</option>
            <option value="Burkina Faso">Burkina Faso</option>
            <option value="Burundi">Burundi</option>
            <option value="Cambodia">Cambodia</option>
            <option value="Cameroon">Cameroon</option>
            <option value="Canada">Canada</option>
            <option value="Cape Verde">Cape Verde</option>
            <option value="Central African Republic">Central African Republic</option>
            <option value="Chad">Chad</option>
            <option value="Chile">Chile</option>
            <option value="China">China</option>
            <option value="Colombia">Colombia</option>
            <option value="Comoros">Comoros</option>
            <option value="Congo Democratic Republic">Congo Democratic Republic</option>
            <option value="Congo">Congo</option>
            <option value="Costa Rica">Costa Rica</option>
            <option value="Cote d'Ivoire">Cote d'Ivoire</option>
            <option value="Croatia">Croatia</option>
            <option value="Cuba">Cuba</option>
            <option value="Cyprus">Cyprus</option>
            <option value="Czech Republic">Czech Republic</option>
            <option value="Denmark">Denmark</option>
            <option value="Djibouti">Djibouti</option>
            <option value="Dominica">Dominica</option>
            <option value="Dominican Republic">Dominican Republic</option>
            <option value="East Timor">East Timor</option>
            <option value="Ecuador">Ecuador</option>
            <option value="Egypt">Egypt</option>
            <option value="El Salvador">El Salvador</option>
            <option value="Equatorial Guinea">Equatorial Guinea</option>
            <option value="Eritrea">Eritrea</option>
            <option value="Estonia">Estonia</option>
            <option value="Ethiopia">Ethiopia</option>
            <option value="Fiji">Fiji</option>
            <option value="Finland">Finland</option>
            <option value="France">France</option>
            <option value="Gabon">Gabon</option>
            <option value="Gambia">Gambia</option>
            <option value="Georgia">Georgia</option>
            <option value="Germany">Germany</option>
            <option value="Ghana">Ghana</option>
            <option value="Gibraltar">Gibraltar</option>
            <option value="Greece">Greece</option>
            <option value="Grenada">Grenada</option>
            <option value="Guatemala">Guatemala</option>
            <option value="Guinea-Bissau">Guinea-Bissau</option>
            <option value="Guinea">Guinea</option>
            <option value="Guyana">Guyana</option>
            <option value="Haiti">Haiti</option>
            <option value="Honduras">Honduras</option>
            <option value="Hong Kong">Hong Kong</option>
            <option value="Hungary">Hungary</option>
            <option value="Iceland">Iceland</option>
            <option value="India">India</option>
            <option value="Indonesia">Indonesia</option>
            <option value="Iran">Iran</option>
            <option value="Iraq">Iraq</option>
            <option value="Ireland">Ireland</option>
            <option value="Isle of Man">Isle of Man</option>
            <option value="Israel">Israel</option>
            <option value="Italy">Italy</option>
            <option value="Jamaica">Jamaica</option>
            <option value="Japan">Japan</option>
            <option value="Jordan">Jordan</option>
            <option value="Kazakhstan">Kazakhstan</option>
            <option value="Kenya">Kenya</option>
            <option value="Kiribati">Kiribati</option>
            <option value="Kosovo">Kosovo</option>
            <option value="Kuwait">Kuwait</option>
            <option value="Kyrgyzstan">Kyrgyzstan</option>
            <option value="Laos">Laos</option>
            <option value="Latvia">Latvia</option>
            <option value="Lebanon">Lebanon</option>
            <option value="Lesotho">Lesotho</option>
            <option value="Liberia">Liberia</option>
            <option value="Libya">Libya</option>
            <option value="Liechtenstein">Liechtenstein</option>
            <option value="Lithuania">Lithuania</option>
            <option value="Luxembourg">Luxembourg</option>
            <option value="Macedonia">Macedonia</option>
            <option value="Madagascar">Madagascar</option>
            <option value="Malawi">Malawi</option>
            <option value="Malaysia">Malaysia</option>
            <option value="Maldives">Maldives</option>
            <option value="Mali">Mali</option>
            <option value="Malta">Malta</option>
            <option value="Marshall Islands">Marshall Islands</option>
            <option value="Mauritania">Mauritania</option>
            <option value="Mauritius">Mauritius</option>
            <option value="Mexico">Mexico</option>
            <option value="Micronesia">Micronesia</option>
            <option value="Moldova">Moldova</option>
            <option value="Monaco">Monaco</option>
            <option value="Mongolia">Mongolia</option>
            <option value="Montenegro">Montenegro</option>
            <option value="Morocco">Morocco</option>
            <option value="Mozambique">Mozambique</option>
            <option value="Myanmar (Burma)">Myanmar (Burma)</option>
            <option value="Namibia">Namibia</option>
            <option value="Nauru">Nauru</option>
            <option value="Nepal">Nepal</option>
            <option value="Netherlands">Netherlands</option>
            <option value="New Zealand">New Zealand</option>
            <option value="Nicaragua">Nicaragua</option>
            <option value="Niger">Niger</option>
            <option value="Nigeria">Nigeria</option>
            <option value="North Korea">North Korea</option>
            <option value="Norway">Norway</option>
            <option value="Oman">Oman</option>
            <option value="Pakistan">Pakistan</option>
            <option value="Palau">Palau</option>
            <option value="Palestinian State">Palestinian State</option>
            <option value="Panama">Panama</option>
            <option value="Papua New Guinea">Papua New Guinea</option>
            <option value="Paraguay">Paraguay</option>
            <option value="Peru">Peru</option>
            <option value="Philippines">Philippines</option>
            <option value="Poland">Poland</option>
            <option value="Portugal">Portugal</option>
            <option value="Qatar">Qatar</option>
            <option value="Romania">Romania</option>
            <option value="Russia">Russia</option>
            <option value="Rwanda">Rwanda</option>
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            <option value="San Marino">San Marino</option>
            <option value="Sao Tome &amp; Principe">Sao Tome &amp; Principe</option>
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            <option value="Senegal">Senegal</option>
            <option value="Serbia">Serbia</option>
            <option value="Seychelles">Seychelles</option>
            <option value="Sierra Leone">Sierra Leone</option>
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            <option value="South Sudan">South Sudan</option>
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            <option value="Sri Lanka">Sri Lanka</option>
            <option value="St. Kitts &amp; Nevis">St. Kitts &amp; Nevis</option>
            <option value="St. Lucia">St. Lucia</option>
            <option value="St. Vincent &amp; The Grenadines">St. Vincent &amp; The Grenadines</option>
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            <option value="Sweden">Sweden</option>
            <option value="Switzerland">Switzerland</option>
            <option value="Syria">Syria</option>
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            <option value="Tanzania">Tanzania</option>
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            <option value="Togo">Togo</option>
            <option value="Tonga">Tonga</option>
            <option value="Trinidad &amp; Tobago">Trinidad &amp; Tobago</option>
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            <option value="Turkey">Turkey</option>
            <option value="Turkmenistan">Turkmenistan</option>
            <option value="Tuvalu">Tuvalu</option>
            <option value="Uganda">Uganda</option>
            <option value="Ukraine">Ukraine</option>
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            <option value="Uzbekistan">Uzbekistan</option>
            <option value="Vanuatu">Vanuatu</option>
            <option value="Vatican City (Holy See)">Vatican City (Holy See)</option>
            <option value="Venezuela">Venezuela</option>
            <option value="Vietnam">Vietnam</option>
            <option value="Yemen">Yemen</option>
            <option value="Zambia">Zambia</option>
            <option value="Zimbabwe">Zimbabwe</option>
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          <div class="mktoClear"></div>
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        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="col-formwrapper">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap"><label for="requestADemo" id="LblrequestADemo" class="mktoLabel mktoHasWidth" style="width: 0px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div>
          <div class="mktoLogicalField mktoCheckboxList mktoHasWidth" style="width: 300px;"><input name="requestADemo" id="mktoCheckbox_39545_0" type="checkbox" value="true"
              aria-labelledby="LblrequestADemo LblmktoCheckbox_39545_0 InstructrequestADemo" class="mktoField"><label for="mktoCheckbox_39545_0" id="LblmktoCheckbox_39545_0"><span class="formtext">Schedule a consultation with an Experience
                Expert</span></label></div><span id="InstructrequestADemo" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="col-formwrapper2">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap"><label for="emailOptIn" id="LblemailOptIn" class="mktoLabel mktoHasWidth" style="width: 0px;">
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          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div>
          <div class="mktoLogicalField mktoCheckboxList mktoHasWidth" style="width: 300px;"><input name="emailOptIn" id="mktoCheckbox_39550_0" type="checkbox" value="true" aria-labelledby="LblemailOptIn LblmktoCheckbox_39550_0 InstructemailOptIn"
              class="mktoField"><label for="mktoCheckbox_39550_0" id="LblmktoCheckbox_39550_0"><span class="formtext">By checking this box, I agree to receive information and promotional material about Medallia solutions.</span></label></div><span
            id="InstructemailOptIn" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
        </div>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="col-formwrapper">
    <div class="mktoFormRow">
      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset" style="width: 10px;"></div>
        <div class="mktoFieldWrap mktoRequiredField"><label for="termsandConditions" id="LbltermsandConditions" class="mktoLabel mktoHasWidth" style="width: 0px;">
            <div class="mktoAsterix">*</div>
          </label>
          <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div>
          <div class="mktoLogicalField mktoCheckboxList mktoHasWidth mktoRequired" style="width: 300px;"><input name="termsandConditions" id="mktoCheckbox_39544_0" type="checkbox" value="yes" aria-required="true"
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                site <a href="https://www.medallia.com/terms-of-use/" target="_blank" data-di-id="di-id-fe36858d-51dd6910">terms &amp; conditions</a> and the
                <a href="https://www.medallia.com/privacy-policy/" target="_blank" data-di-id="di-id-4362ce98-aa73cb08">privacy policy</a>.</span></label></div><span id="InstructtermsandConditions" tabindex="-1" class="mktoInstruction"></span>
          <div class="mktoClear"></div>
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        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="col-formwrapper2">
    <div class="mktoFormRow">
      <div class="mktoFormCol" style="margin-bottom: 10px;">
        <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
        <div class="mktoFieldWrap">
          <div class="mktoHtmlText mktoHasWidth" style="width: 100px;"><span class="formtext">*Required field</span></div>
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        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
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  <div class="hideFromAll"><input type="hidden" name="LeadSource" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px; border: 1px solid red;">
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Text Content

Report

Medallia Named The Leader in The Forrester Wave™: Customer Feedback Management,
Q1 2023
Medallia, Inc. has been recognized as the Leader in The Forrester Wave™:
Customer Feedback Management, Q1 2023. This year's report evaluated nine service
providers against 31 criteria, grouped into three categories: Current Offering,
Strategy, and Market Presence.

Medallia was named the sole leader in the report, receiving the highest score in
24 of 31 criteria, including Solicited Feedback Mechanisms, Community
Engagement, Adoption, Natural Language Processing (NLP), and Systemic CX
Improvement.
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Download the full report to learn:


 * The trends that are shaping the future of the CFM market
   
 * Which criteria businesses should consider when purchasing a CFM platform
   
 * Why Medallia achieved the top scores in the current offering and strategy
   categories

"Medallia breaks away from competition with depth and breadth of offering…
Medallia is a great fit for CX leaders with large volumes of unstructured
feedback who are looking to systematically build an enterprise-wide CX program."
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