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Submitted URL: https://r7ywy5yr.r.us-east-1.awstrack.me/L0/https:%2F%2Fdocs.servicenow.com%2Fbundle%2Fwashingtondc-release-notes%2Fpage%2Frelease-notes%...
Effective URL: https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/available-versions.html
Submission: On July 23 via manual from AU — Scanned from US
Effective URL: https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/available-versions.html
Submission: On July 23 via manual from AU — Scanned from US
Form analysis 6 forms found in the DOM
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<div class="zDocsSearchBoxContainer">
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<li>
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<li>
<div>
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</li>
<li>
<div>
<div data-testid="CustomComponents" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CustomComponents-searchbox" name="CustomComponents"><label class=" css-c2bs5b"
for="CustomComponents-searchbox">Custom Components</label></div>
</div>
</li>
<li>
<div>
<div data-testid="FlowDesign" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="FlowDesign-searchbox" name="FlowDesign"><label class=" css-c2bs5b" for="FlowDesign-searchbox">Flow Designer</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="GuideAppCreator" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="GuideAppCreator-searchbox" name="GuideAppCreator"><label class=" css-c2bs5b"
for="GuideAppCreator-searchbox">Guided Application Creator</label></div>
</div>
</li>
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<div data-testid="InboundRest" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="InboundRest-searchbox" name="InboundRest"><label class=" css-c2bs5b" for="InboundRest-searchbox">Inbound REST web
service</label></div>
</div>
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<div data-testid="InboundWeb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="InboundWeb-searchbox" name="InboundWeb"><label class=" css-c2bs5b" for="InboundWeb-searchbox">Inbound web
services</label></div>
</div>
</li>
<li>
<div>
<div data-testid="JavaAPIRef" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="JavaAPIRef-searchbox" name="JavaAPIRef"><label class=" css-c2bs5b" for="JavaAPIRef-searchbox">JavaScript API
reference</label></div>
</div>
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<div data-testid="ManageApps" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ManageApps-searchbox" name="ManageApps"><label class=" css-c2bs5b" for="ManageApps-searchbox">Manage Business
Applications</label></div>
</div>
</li>
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<div data-testid="IntOdbcDriver" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IntOdbcDriver-searchbox" name="IntOdbcDriver"><label class=" css-c2bs5b" for="IntOdbcDriver-searchbox">ODBC
driver</label></div>
</div>
</li>
<li>
<div>
<div data-testid="OutboundRest" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="OutboundRest-searchbox" name="OutboundRest"><label class=" css-c2bs5b" for="OutboundRest-searchbox">Outbound REST
Web Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="OutboundSoap" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="OutboundSoap-searchbox" name="OutboundSoap"><label class=" css-c2bs5b" for="OutboundSoap-searchbox">Outbound SOAP
Web Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="OutboundWeb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="OutboundWeb-searchbox" name="OutboundWeb"><label class=" css-c2bs5b" for="OutboundWeb-searchbox">Outbound Web
Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="OutboundWebLog" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="OutboundWebLog-searchbox" name="OutboundWebLog"><label class=" css-c2bs5b"
for="OutboundWebLog-searchbox">Outbound Web Service Logging</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PerlWeb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PerlWeb-searchbox" name="PerlWeb"><label class=" css-c2bs5b" for="PerlWeb-searchbox">Perl API</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ProcessDesign" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ProcessDesign-searchbox" name="ProcessDesign"><label class=" css-c2bs5b" for="ProcessDesign-searchbox">Process
Designer</label></div>
</div>
</li>
<li>
<div>
<div data-testid="RESTAPIRef" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="RESTAPIRef-searchbox" name="RESTAPIRef"><label class=" css-c2bs5b" for="RESTAPIRef-searchbox">REST API
reference</label></div>
</div>
</li>
<li>
<div>
<div data-testid="rpah" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="rpah-searchbox" name="rpah"><label class=" css-c2bs5b" for="rpah-searchbox">Robotic Process Automation Hub</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000610" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000610-searchbox" name="PP000610"><label class=" css-c2bs5b" for="PP000610-searchbox">Scripting</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ApiCustomWeb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ApiCustomWeb-searchbox" name="ApiCustomWeb"><label class=" css-c2bs5b" for="ApiCustomWeb-searchbox">Scripted REST
APIs</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ScriptedWeb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ScriptedWeb-searchbox" name="ScriptedWeb"><label class=" css-c2bs5b" for="ScriptedWeb-searchbox">Scripted SOAP web
services</label></div>
</div>
</li>
<li>
<div>
<div data-testid="AppRepository" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AppRepository-searchbox" name="AppRepository"><label class=" css-c2bs5b"
for="AppRepository-searchbox">ServiceNow Application Repository</label></div>
</div>
</li>
<li>
<div>
<div data-testid="IntInboundSoap" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IntInboundSoap-searchbox" name="IntInboundSoap"><label class=" css-c2bs5b" for="IntInboundSoap-searchbox">SOAP
web service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000446" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000446-searchbox" name="PP000446"><label class=" css-c2bs5b" for="PP000446-searchbox">Service Creator</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000030" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000030-searchbox" name="PP000030"><label class=" css-c2bs5b" for="PP000030-searchbox">Studio</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000592" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000592-searchbox" name="PP000592"><label class=" css-c2bs5b" for="PP000592-searchbox">Team Development</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="UIBuilder" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="UIBuilder-searchbox" name="UIBuilder"><label class=" css-c2bs5b" for="UIBuilder-searchbox">UI Builder</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000621" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000621-searchbox" name="PF000621"><label class=" css-c2bs5b" for="PF000621-searchbox">Update Sets</label></div>
</div>
</li>
<li>
<div>
<div data-testid="WebService" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="WebService-searchbox" name="WebService"><label class=" css-c2bs5b" for="WebService-searchbox">Web Services</label>
</div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="crint" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="crint-searchbox" name="crint"><label class=" css-c2bs5b" for="crint-searchbox">Create Integrations with Applications</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="crworkflow" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="crworkflow-searchbox" name="crworkflow"><label class=" css-c2bs5b" for="crworkflow-searchbox">Create Workflows</label>
</div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="indp" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="indp-searchbox" name="indp"><label class=" css-c2bs5b" for="indp-searchbox">Industry Products</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#indp" aria-label="Show sub filters of Industry Products"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="indp">
<li>
<div>
<div data-testid="finso" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="finso-searchbox" name="finso"><label class=" css-c2bs5b" for="finso-searchbox">Financial Services Operations</label></div>
<button aria-expanded="false" type="button" data-toggle="collapse" data-target="#finso" aria-label="Show sub filters of Financial Services Operations"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="finso">
<li>
<div>
<div data-testid="finsocard" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="finsocard-searchbox" name="finsocard"><label class=" css-c2bs5b" for="finsocard-searchbox">Financial Services Card
Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="fscm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="fscm-searchbox" name="fscm"><label class=" css-c2bs5b" for="fscm-searchbox">Financial Services Complaint
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="fscl" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="fscl-searchbox" name="fscl"><label class=" css-c2bs5b" for="fscl-searchbox">Financial Services Customer Lifecycle
Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="finsodepop" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="finsodepop-searchbox" name="finsodepop"><label class=" css-c2bs5b" for="finsodepop-searchbox">Financial Services
Deposit Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="fskc" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="fskc-searchbox" name="fskc"><label class=" css-c2bs5b" for="fskc-searchbox">Financial Services Know Your Customer</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="finsoloan" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="finsoloan-searchbox" name="finsoloan"><label class=" css-c2bs5b" for="finsoloan-searchbox">Financial Services Loan
Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="finsopay" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="finsopay-searchbox" name="finsopay"><label class=" css-c2bs5b" for="finsopay-searchbox">Financial Services Payment
Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="fsto" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="fsto-searchbox" name="fsto"><label class=" css-c2bs5b" for="fsto-searchbox">Financial Services Treasury
Operations</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="hcls" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="hcls-searchbox" name="hcls"><label class=" css-c2bs5b" for="hcls-searchbox">Healthcare and Life Sciences</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#hcls" aria-label="Show sub filters of Healthcare and Life Sciences"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="hcls">
<li>
<div>
<div data-testid="emop" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="emop-searchbox" name="emop"><label class=" css-c2bs5b" for="emop-searchbox">EMR Operations Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="hcsm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="hcsm-searchbox" name="hcsm"><label class=" css-c2bs5b" for="hcsm-searchbox">Healthcare and Life Sciences Service
Management</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="mftg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="mftg-searchbox" name="mftg"><label class=" css-c2bs5b" for="mftg-searchbox">Manufacturing</label></div>
</div>
</li>
<li>
<div>
<div data-testid="gvin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="gvin-searchbox" name="gvin"><label class=" css-c2bs5b" for="gvin-searchbox">Public Sector</label></div>
</div>
</li>
<li>
<div>
<div data-testid="telmt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="telmt-searchbox" name="telmt"><label class=" css-c2bs5b" for="telmt-searchbox">Telecommunications Media and Technology
Assurance</label></div><button aria-expanded="false" type="button" data-toggle="collapse" data-target="#telmt" aria-label="Show sub filters of Telecommunications Media and Technology Assurance"><svg
class="ico-angle-arrow-right" aria-hidden="true">
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</div>
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<li>
<div>
<div data-testid="actle" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="actle-searchbox" name="actle"><label class=" css-c2bs5b" for="actle-searchbox">Account Lifecycle Events</label></div>
</div>
</li>
<li>
<div>
<div data-testid="psew" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="psew-searchbox" name="psew"><label class=" css-c2bs5b" for="psew-searchbox">PSEW</label></div>
</div>
</li>
<li>
<div>
<div data-testid="sebrdg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sebrdg-searchbox" name="sebrdg"><label class=" css-c2bs5b" for="sebrdg-searchbox">Service Bridge</label></div>
</div>
</li>
<li>
<div>
<div data-testid="tech" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="tech-searchbox" name="tech"><label class=" css-c2bs5b" for="tech-searchbox">Technology</label></div>
</div>
</li>
<li>
<div>
<div data-testid="tsom" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="tsom-searchbox" name="tsom"><label class=" css-c2bs5b" for="tsom-searchbox">Telecommunications Service Operations
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="telecom" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="telecom-searchbox" name="telecom"><label class=" css-c2bs5b" for="telecom-searchbox">Telecommunications</label></div>
</div>
</li>
<li>
<div>
<div data-testid="telninv" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="telninv-searchbox" name="telninv"><label class=" css-c2bs5b" for="telninv-searchbox">Telecommunications Network
Inventory</label></div>
</div>
</li>
<li>
<div>
<div data-testid="TelecomServMgmt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TelecomServMgmt-searchbox" name="TelecomServMgmt"><label class=" css-c2bs5b"
for="TelecomServMgmt-searchbox">Telecommunications Service Management</label></div>
</div>
</li>
</ul>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="ipact" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ipact-searchbox" name="ipact"><label class=" css-c2bs5b" for="ipact-searchbox">Impact</label></div>
</div>
</li>
<li>
<div>
<div data-testid="itam" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="itam-searchbox" name="itam"><label class=" css-c2bs5b" for="itam-searchbox">IT Asset Management</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#itam" aria-label="Show sub filters of IT Asset Management"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="itam">
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<div>
<div data-testid="CloudInsights" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CloudInsights-searchbox" name="CloudInsights"><label class=" css-c2bs5b" for="CloudInsights-searchbox">Cloud
Insights</label></div>
</div>
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<li>
<div>
<div data-testid="CloudInsightsAWS" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CloudInsightsAWS-searchbox" name="CloudInsightsAWS"><label class=" css-c2bs5b"
for="CloudInsightsAWS-searchbox">Cloud Insights setup guide for AWS</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CloudInsightsAzure" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CloudInsightsAzure-searchbox" name="CloudInsightsAzure"><label class=" css-c2bs5b"
for="CloudInsightsAzure-searchbox">Cloud Insights setup guide for Azure</label></div>
</div>
</li>
<li>
<div>
<div data-testid="EntAssetMgt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="EntAssetMgt-searchbox" name="EntAssetMgt"><label class=" css-c2bs5b" for="EntAssetMgt-searchbox">Enterprise Asset
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HardwareAssetManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HardwareAssetManage-searchbox" name="HardwareAssetManage"><label class=" css-c2bs5b"
for="HardwareAssetManage-searchbox">Hardware Asset Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SAM2" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SAM2-searchbox" name="SAM2"><label class=" css-c2bs5b" for="SAM2-searchbox">Software Asset Management</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="itom" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="itom-searchbox" name="itom"><label class=" css-c2bs5b" for="itom-searchbox">IT Operations Management</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#itom" aria-label="Show sub filters of IT Operations Management"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="itom">
<li>
<div>
<div data-testid="AgentClientCollector" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AgentClientCollector-searchbox" name="AgentClientCollector"><label class=" css-c2bs5b"
for="AgentClientCollector-searchbox">Agent Client Collector</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000018" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000018-searchbox" name="PP000018"><label class=" css-c2bs5b" for="PP000018-searchbox">Cloud Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CloudNativeOperations" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CloudNativeOperations-searchbox" name="CloudNativeOperations"><label class=" css-c2bs5b"
for="CloudNativeOperations-searchbox">Cloud Native Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000025" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000025-searchbox" name="PP000025"><label class=" css-c2bs5b" for="PP000025-searchbox">Configuration Automation</label>
</div>
</div>
</li>
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<div>
<div data-testid="PP000024" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000024-searchbox" name="PP000024"><label class=" css-c2bs5b" for="PP000024-searchbox">Discovery</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000043" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000043-searchbox" name="PP000043"><label class=" css-c2bs5b" for="PP000043-searchbox">Event Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HealthLogAnalytics" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HealthLogAnalytics-searchbox" name="HealthLogAnalytics"><label class=" css-c2bs5b"
for="HealthLogAnalytics-searchbox">Health Log Analytics</label></div>
</div>
</li>
<li>
<div>
<div data-testid="itomg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="itomg-searchbox" name="itomg"><label class=" css-c2bs5b" for="itomg-searchbox">ITOM Cloud Accelerate</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITOMVisibility" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITOMVisibility-searchbox" name="ITOMVisibility"><label class=" css-c2bs5b" for="ITOMVisibility-searchbox">ITOM
Visibility</label></div>
</div>
</li>
<li>
<div>
<div data-testid="OperationIntel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="OperationIntel-searchbox" name="OperationIntel"><label class=" css-c2bs5b"
for="OperationIntel-searchbox">Operational Intelligence</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000640" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000640-searchbox" name="PP000640"><label class=" css-c2bs5b" for="PP000640-searchbox">Service Mapping</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="itsm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="itsm-searchbox" name="itsm"><label class=" css-c2bs5b" for="itsm-searchbox">IT Service Management</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#itsm" aria-label="Show sub filters of IT Service Management"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="itsm">
<li>
<div>
<div data-testid="PP000009" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000009-searchbox" name="PP000009"><label class=" css-c2bs5b" for="PP000009-searchbox">Asset Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Benchmarks" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Benchmarks-searchbox" name="Benchmarks"><label class=" css-c2bs5b" for="Benchmarks-searchbox">Benchmarks</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000016" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000016-searchbox" name="PP000016"><label class=" css-c2bs5b" for="PP000016-searchbox">Change Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Coach" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Coach-searchbox" name="Coach"><label class=" css-c2bs5b" for="Coach-searchbox">Coaching</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CollabServTCM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CollabServTCM-searchbox" name="CollabServTCM"><label class=" css-c2bs5b" for="CollabServTCM-searchbox">Collaboration
Services for TCM</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ContImproveManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ContImproveManage-searchbox" name="ContImproveManage"><label class=" css-c2bs5b"
for="ContImproveManage-searchbox">Continual Improvement Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000029" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000029-searchbox" name="PP000029"><label class=" css-c2bs5b" for="PP000029-searchbox">Contract Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="digemp" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="digemp-searchbox" name="digemp"><label class=" css-c2bs5b" for="digemp-searchbox">Digital End-User Experience</label></div>
</div>
</li>
<li>
<div>
<div data-testid="dipm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="dipm-searchbox" name="dipm"><label class=" css-c2bs5b" for="dipm-searchbox">Digital Portfolio Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000185" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000185-searchbox" name="PF000185"><label class=" css-c2bs5b" for="PF000185-searchbox">Expense Line</label></div>
</div>
</li>
<li>
<div>
<div data-testid="IncidentCommManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IncidentCommManage-searchbox" name="IncidentCommManage"><label class=" css-c2bs5b"
for="IncidentCommManage-searchbox">Incident Communications Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000073" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000073-searchbox" name="PP000073"><label class=" css-c2bs5b" for="PP000073-searchbox">Incident Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITSMAgentWork" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITSMAgentWork-searchbox" name="ITSMAgentWork"><label class=" css-c2bs5b" for="ITSMAgentWork-searchbox">ITSM Agent
Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="GuidedSetup" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="GuidedSetup-searchbox" name="GuidedSetup"><label class=" css-c2bs5b" for="GuidedSetup-searchbox">ITSM Guided
Setup</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITSMPredIntelWork" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITSMPredIntelWork-searchbox" name="ITSMPredIntelWork"><label class=" css-c2bs5b"
for="ITSMPredIntelWork-searchbox">ITSM Predictive Intelligence Workbench</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITSMVirtualAgent" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITSMVirtualAgent-searchbox" name="ITSMVirtualAgent"><label class=" css-c2bs5b"
for="ITSMVirtualAgent-searchbox">ITSM Virtual Agent</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MLITSM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MLITSM-searchbox" name="MLITSM"><label class=" css-c2bs5b" for="MLITSM-searchbox">Machine learning solutions for IT Service
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000097" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000097-searchbox" name="PP000097"><label class=" css-c2bs5b" for="PP000097-searchbox">On-Call Scheduling</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000403" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000403-searchbox" name="PP000403"><label class=" css-c2bs5b" for="PP000403-searchbox">Problem Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000404" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000404-searchbox" name="PP000404"><label class=" css-c2bs5b" for="PP000404-searchbox">Procurement</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000405" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000405-searchbox" name="PP000405"><label class=" css-c2bs5b" for="PP000405-searchbox">Product Catalog</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITSMRecFrame" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITSMRecFrame-searchbox" name="ITSMRecFrame"><label class=" css-c2bs5b" for="ITSMRecFrame-searchbox">Recommendation
Framework</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000414" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000414-searchbox" name="PP000414"><label class=" css-c2bs5b" for="PP000414-searchbox">Release Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000416" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000416-searchbox" name="PP000416"><label class=" css-c2bs5b" for="PP000416-searchbox">Request Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000520" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000520-searchbox" name="PP000520"><label class=" css-c2bs5b" for="PP000520-searchbox">Service 360</label></div>
</div>
</li>
<li>
<div>
<div data-testid="svcb" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="svcb-searchbox" name="svcb"><label class=" css-c2bs5b" for="svcb-searchbox">Service Builder</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000443" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000443-searchbox" name="PP000443"><label class=" css-c2bs5b" for="PP000443-searchbox">Service Catalog</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000586" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000586-searchbox" name="PP000586"><label class=" css-c2bs5b" for="PP000586-searchbox">Service Desk</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000447" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000447-searchbox" name="PP000447"><label class=" css-c2bs5b" for="PP000447-searchbox">Service Level Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="sopw" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sopw-searchbox" name="sopw"><label class=" css-c2bs5b" for="sopw-searchbox">Service Operations Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SOPWITOM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SOPWITOM-searchbox" name="SOPWITOM"><label class=" css-c2bs5b" for="SOPWITOM-searchbox">Service Operations Workspace for
ITOM</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000676" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000676-searchbox" name="PP000676"><label class=" css-c2bs5b" for="PP000676-searchbox">Service Portfolio
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="sirm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sirm-searchbox" name="sirm"><label class=" css-c2bs5b" for="sirm-searchbox">Site Reliability Metrics</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SiteReliabOps" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SiteReliabOps-searchbox" name="SiteReliabOps"><label class=" css-c2bs5b" for="SiteReliabOps-searchbox">Site
Reliability Operations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SAMFoundPlug" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SAMFoundPlug-searchbox" name="SAMFoundPlug"><label class=" css-c2bs5b" for="SAMFoundPlug-searchbox">Software Asset
Management Foundation plugin</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000471" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000471-searchbox" name="PP000471"><label class=" css-c2bs5b" for="PP000471-searchbox">Vendor Performance
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="VenManWorkspace" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="VenManWorkspace-searchbox" name="VenManWorkspace"><label class=" css-c2bs5b"
for="VenManWorkspace-searchbox">Vendor Manager Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="WalkupEx" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="WalkupEx-searchbox" name="WalkupEx"><label class=" css-c2bs5b" for="WalkupEx-searchbox">Walk-up Experience</label></div>
</div>
</li>
<li>
<div>
<div data-testid="WorkforceOptimITSM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="WorkforceOptimITSM-searchbox" name="WorkforceOptimITSM"><label class=" css-c2bs5b"
for="WorkforceOptimITSM-searchbox">Workforce Optimization for ITSM</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="legalsm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="legalsm-searchbox" name="legalsm"><label class=" css-c2bs5b" for="legalsm-searchbox">Legal Service Delivery</label></div>
</div>
</li>
<li>
<div>
<div data-testid="optm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="optm-searchbox" name="optm"><label class=" css-c2bs5b" for="optm-searchbox">Operational Technology Management</label></div>
<button aria-expanded="false" type="button" data-toggle="collapse" data-target="#optm" aria-label="Show sub filters of Operational Technology Management"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="optm">
<li>
<div>
<div data-testid="mpm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="mpm-searchbox" name="mpm"><label class=" css-c2bs5b" for="mpm-searchbox">Manufacturing Process Manager</label></div>
</div>
</li>
<li>
<div>
<div data-testid="motcm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="motcm-searchbox" name="motcm"><label class=" css-c2bs5b" for="motcm-searchbox">Operational Technology Change
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="motm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="motm-searchbox" name="motm"><label class=" css-c2bs5b" for="motm-searchbox">Operational Technology Manager</label></div>
</div>
</li>
<li>
<div>
<div data-testid="motim" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="motim-searchbox" name="motim"><label class=" css-c2bs5b" for="motim-searchbox">Operational Technology Incident
Manager</label></div>
</div>
</li>
<li>
<div>
<div data-testid="motkm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="motkm-searchbox" name="motkm"><label class=" css-c2bs5b" for="motkm-searchbox">Operational Technology Knowledge
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="motvr" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="motvr-searchbox" name="motvr"><label class=" css-c2bs5b" for="motvr-searchbox">Operational Technology Vulnerability
Response</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="platform" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="platform-searchbox" name="platform"><label class=" css-c2bs5b" for="platform-searchbox">Now Platform</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#platform" aria-label="Show sub filters of Now Platform"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="platform">
<li>
<div>
<div data-testid="platadm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="platadm-searchbox" name="platadm"><label class=" css-c2bs5b" for="platadm-searchbox">Now Platform Administration</label>
</div><button aria-expanded="false" type="button" data-toggle="collapse" data-target="#platadm" aria-label="Show sub filters of Now Platform Administration"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="platadm">
<li>
<div>
<div data-testid="PF000007" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000007-searchbox" name="PF000007"><label class=" css-c2bs5b" for="PF000007-searchbox">Administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="AISearch" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AISearch-searchbox" name="AISearch"><label class=" css-c2bs5b" for="AISearch-searchbox">AI Search</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000538" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000538-searchbox" name="PP000538"><label class=" css-c2bs5b" for="PP000538-searchbox">Contextual Search</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="CoreConfig" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CoreConfig-searchbox" name="CoreConfig"><label class=" css-c2bs5b" for="CoreConfig-searchbox">Core
Configuration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CurrencyAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CurrencyAdmin-searchbox" name="CurrencyAdmin"><label class=" css-c2bs5b" for="CurrencyAdmin-searchbox">Currency
fields</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000682" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000682-searchbox" name="PP000682"><label class=" css-c2bs5b" for="PP000682-searchbox">Data Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="DomainSep" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="DomainSep-searchbox" name="DomainSep"><label class=" css-c2bs5b" for="DomainSep-searchbox">Domain Separation</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="DynamicTrans" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="DynamicTrans-searchbox" name="DynamicTrans"><label class=" css-c2bs5b" for="DynamicTrans-searchbox">Dynamic
Translation</label></div>
</div>
</li>
<li>
<div>
<div data-testid="EncryptSupport" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="EncryptSupport-searchbox" name="EncryptSupport"><label class=" css-c2bs5b"
for="EncryptSupport-searchbox">Encryption Support</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PlatEvents" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PlatEvents-searchbox" name="PlatEvents"><label class=" css-c2bs5b" for="PlatEvents-searchbox">Events</label></div>
</div>
</li>
<li>
<div>
<div data-testid="FieldEncryptKeyManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="FieldEncryptKeyManage-searchbox" name="FieldEncryptKeyManage"><label class=" css-c2bs5b"
for="FieldEncryptKeyManage-searchbox">Field Encryption with Key Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000056" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000056-searchbox" name="PP000056"><label class=" css-c2bs5b" for="PP000056-searchbox">Form Administration</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PF000318" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000318-searchbox" name="PF000318"><label class=" css-c2bs5b" for="PF000318-searchbox">Integrations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="KeyEncryptFramework" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="KeyEncryptFramework-searchbox" name="KeyEncryptFramework"><label class=" css-c2bs5b"
for="KeyEncryptFramework-searchbox">Key Management Framework</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000556" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000556-searchbox" name="PP000556"><label class=" css-c2bs5b" for="PP000556-searchbox">Lists</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000670" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000670-searchbox" name="PP000670"><label class=" css-c2bs5b" for="PP000670-searchbox">Localization</label></div>
</div>
</li>
<li>
<div>
<div data-testid="LocalizationFramework" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="LocalizationFramework-searchbox" name="LocalizationFramework"><label class=" css-c2bs5b"
for="LocalizationFramework-searchbox">Localization Framework</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MLSearchAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MLSearchAdmin-searchbox" name="MLSearchAdmin"><label class=" css-c2bs5b" for="MLSearchAdmin-searchbox">Machine
learning solutions for Search administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Normalization" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Normalization-searchbox" name="Normalization"><label class=" css-c2bs5b"
for="Normalization-searchbox">Normalization Data Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="FieldAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="FieldAdmin-searchbox" name="FieldAdmin"><label class=" css-c2bs5b" for="FieldAdmin-searchbox">Platform Field
Administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000673" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000673-searchbox" name="PF000673"><label class=" css-c2bs5b" for="PF000673-searchbox">Platform Performance</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000496" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000496-searchbox" name="PP000496"><label class=" css-c2bs5b" for="PP000496-searchbox">Platform Security</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="SearchAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SearchAdmin-searchbox" name="SearchAdmin"><label class=" css-c2bs5b" for="SearchAdmin-searchbox">Search
Administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="StateModel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="StateModel-searchbox" name="StateModel"><label class=" css-c2bs5b" for="StateModel-searchbox">State Model</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="TableAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TableAdmin-searchbox" name="TableAdmin"><label class=" css-c2bs5b" for="TableAdmin-searchbox">Table
Administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000466" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000466-searchbox" name="PP000466"><label class=" css-c2bs5b" for="PP000466-searchbox">Time Cards</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000604" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000604-searchbox" name="PP000604"><label class=" css-c2bs5b" for="PP000604-searchbox">Time Configuration</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000622" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000622-searchbox" name="PP000622"><label class=" css-c2bs5b" for="PP000622-searchbox">User Administration</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="UpgradeCenter" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="UpgradeCenter-searchbox" name="UpgradeCenter"><label class=" css-c2bs5b" for="UpgradeCenter-searchbox">Upgrade
Center</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000430" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000430-searchbox" name="PP000430"><label class=" css-c2bs5b" for="PP000430-searchbox">Upgrades and
conversions</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="platcap" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="platcap-searchbox" name="platcap"><label class=" css-c2bs5b" for="platcap-searchbox">Now Platform Capabilities</label>
</div><button aria-expanded="false" type="button" data-toggle="collapse" data-target="#platcap" aria-label="Show sub filters of Now Platform Capabilities"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="platcap">
<li>
<div>
<div data-testid="AdWorkAssign" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AdWorkAssign-searchbox" name="AdWorkAssign"><label class=" css-c2bs5b" for="AdWorkAssign-searchbox">Advanced Work
Assignment</label></div>
</div>
</li>
<li>
<div>
<div data-testid="AgentWorkspace" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AgentWorkspace-searchbox" name="AgentWorkspace"><label class=" css-c2bs5b" for="AgentWorkspace-searchbox">Agent
Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CloudCallCenter" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CloudCallCenter-searchbox" name="CloudCallCenter"><label class=" css-c2bs5b"
for="CloudCallCenter-searchbox">Cloud Call Center</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ComServDataModel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ComServDataModel-searchbox" name="ComServDataModel"><label class=" css-c2bs5b"
for="ComServDataModel-searchbox">Common Service Data Model</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000081" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000081-searchbox" name="PF000081"><label class=" css-c2bs5b" for="PF000081-searchbox">Compliance</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000026" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000026-searchbox" name="PP000026"><label class=" css-c2bs5b" for="PP000026-searchbox">Configuration
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000664" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000664-searchbox" name="PP000664"><label class=" css-c2bs5b" for="PP000664-searchbox">Connect</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000007" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000007-searchbox" name="PP000007"><label class=" css-c2bs5b" for="PP000007-searchbox">Content Management
System</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000113" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000113-searchbox" name="PF000113"><label class=" css-c2bs5b" for="PF000113-searchbox">Data Certification</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="DecisionTab" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="DecisionTab-searchbox" name="DecisionTab"><label class=" css-c2bs5b" for="DecisionTab-searchbox">Decision
Tables</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000014" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000014-searchbox" name="PP000014"><label class=" css-c2bs5b" for="PP000014-searchbox">Dependency Views</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000658" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000658-searchbox" name="PP000658"><label class=" css-c2bs5b" for="PP000658-searchbox">Edge Encryption</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ESignature" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ESignature-searchbox" name="ESignature"><label class=" css-c2bs5b" for="ESignature-searchbox">E-signature</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000652" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000652-searchbox" name="PP000652"><label class=" css-c2bs5b" for="PP000652-searchbox">External Credential
Storage</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HealthScan" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HealthScan-searchbox" name="HealthScan"><label class=" css-c2bs5b" for="HealthScan-searchbox">HealthScan</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="IntegHub" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IntegHub-searchbox" name="IntegHub"><label class=" css-c2bs5b" for="IntegHub-searchbox">IntegrationHub</label></div>
</div>
</li>
<li>
<div>
<div data-testid="IHSpokes" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IHSpokes-searchbox" name="IHSpokes"><label class=" css-c2bs5b" for="IHSpokes-searchbox">IntegrationHub Spokes</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="InstDataRep" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="InstDataRep-searchbox" name="InstDataRep"><label class=" css-c2bs5b" for="InstDataRep-searchbox">Instance Data
Replication</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000078" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000078-searchbox" name="PP000078"><label class=" css-c2bs5b" for="PP000078-searchbox">Knowledge Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000017" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000017-searchbox" name="PP000017"><label class=" css-c2bs5b" for="PP000017-searchbox">Legacy Chat</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000082" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000082-searchbox" name="PP000082"><label class=" css-c2bs5b" for="PP000082-searchbox">Live Feed</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000358" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000358-searchbox" name="PF000358"><label class=" css-c2bs5b" for="PF000358-searchbox">Managed Documents</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="msgs" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="msgs-searchbox" name="msgs"><label class=" css-c2bs5b" for="msgs-searchbox">Messaging Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MetricBase" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MetricBase-searchbox" name="MetricBase"><label class=" css-c2bs5b" for="MetricBase-searchbox">MetricBase</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000083" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000083-searchbox" name="PP000083"><label class=" css-c2bs5b" for="PP000083-searchbox">MID Server</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000574" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000574-searchbox" name="PP000574"><label class=" css-c2bs5b" for="PP000574-searchbox">Notifications</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000092" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000092-searchbox" name="PP000092"><label class=" css-c2bs5b" for="PP000092-searchbox">Notify</label></div>
</div>
</li>
<li>
<div>
<div data-testid="NotifyConnector" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="NotifyConnector-searchbox" name="NotifyConnector"><label class=" css-c2bs5b"
for="NotifyConnector-searchbox">Notify Connector for Microsoft Teams</label></div>
</div>
</li>
<li>
<div>
<div data-testid="omnicall" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="omnicall-searchbox" name="omnicall"><label class=" css-c2bs5b" for="omnicall-searchbox">Omnichannel Callback</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000100" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000100-searchbox" name="PP000100"><label class=" css-c2bs5b" for="PP000100-searchbox">Orchestration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="pacer" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="pacer-searchbox" name="pacer"><label class=" css-c2bs5b" for="pacer-searchbox">Policy as Code Engine</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000394" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000394-searchbox" name="PP000394"><label class=" css-c2bs5b" for="PP000394-searchbox">Password Reset
Application</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ProactiveTriggers" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ProactiveTriggers-searchbox" name="ProactiveTriggers"><label class=" css-c2bs5b"
for="ProactiveTriggers-searchbox">Proactive Triggers</label></div>
</div>
</li>
<li>
<div>
<div data-testid="RemoteTables" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="RemoteTables-searchbox" name="RemoteTables"><label class=" css-c2bs5b" for="RemoteTables-searchbox">Remote
Tables</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ResponseTemp" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ResponseTemp-searchbox" name="ResponseTemp"><label class=" css-c2bs5b" for="ResponseTemp-searchbox">Response
Templates</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000684" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000684-searchbox" name="PP000684"><label class=" css-c2bs5b" for="PP000684-searchbox">Self Service</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000580" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000580-searchbox" name="PP000580"><label class=" css-c2bs5b" for="PP000580-searchbox">Service
Administration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ServPort" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ServPort-searchbox" name="ServPort"><label class=" css-c2bs5b" for="ServPort-searchbox">Service Portal
Designer</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Widgets" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Widgets-searchbox" name="Widgets"><label class=" css-c2bs5b" for="Widgets-searchbox">Service Portal Widgets</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="voice" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="voice-searchbox" name="voice"><label class=" css-c2bs5b" for="voice-searchbox">ServiceNow Voice</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SkillsManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SkillsManage-searchbox" name="SkillsManage"><label class=" css-c2bs5b" for="SkillsManage-searchbox">Skills
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000458" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000458-searchbox" name="PP000458"><label class=" css-c2bs5b" for="PP000458-searchbox">Subscription
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000459" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000459-searchbox" name="PP000459"><label class=" css-c2bs5b" for="PP000459-searchbox">Survey Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="TaskCommMgmt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TaskCommMgmt-searchbox" name="TaskCommMgmt"><label class=" css-c2bs5b" for="TaskCommMgmt-searchbox">Task
Communications Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="TempSnippet" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TempSnippet-searchbox" name="TempSnippet"><label class=" css-c2bs5b" for="TempSnippet-searchbox">Templated
snippets</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000606" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000606-searchbox" name="PF000606"><label class=" css-c2bs5b" for="PF000606-searchbox">Timeline
Visualization</label></div>
</div>
</li>
<li>
<div>
<div data-testid="UIBPlatformWorkspace" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="UIBPlatformWorkspace-searchbox" name="UIBPlatformWorkspace"><label class=" css-c2bs5b"
for="UIBPlatformWorkspace-searchbox">UIB Platform Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="VirtualAgent" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="VirtualAgent-searchbox" name="VirtualAgent"><label class=" css-c2bs5b" for="VirtualAgent-searchbox">Virtual
Agent</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000472" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000472-searchbox" name="PP000472"><label class=" css-c2bs5b" for="PP000472-searchbox">Visual Task Boards</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000473" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000473-searchbox" name="PP000473"><label class=" css-c2bs5b" for="PP000473-searchbox">Visualizations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000628" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000628-searchbox" name="PP000628"><label class=" css-c2bs5b" for="PP000628-searchbox">Workflow</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="platai" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="platai-searchbox" name="platai"><label class=" css-c2bs5b" for="platai-searchbox">Intelligent Experiences</label></div>
</div>
</li>
<li>
<div>
<div data-testid="psec" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="psec-searchbox" name="psec"><label class=" css-c2bs5b" for="psec-searchbox">Now Platform Security</label></div>
</div>
</li>
<li>
<div>
<div data-testid="platux" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="platux-searchbox" name="platux"><label class=" css-c2bs5b" for="platux-searchbox">Now Platform User Interface</label></div>
<button aria-expanded="false" type="button" data-toggle="collapse" data-target="#platux" aria-label="Show sub filters of Now Platform User Interface"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="platux">
<li>
<div>
<div data-testid="adopt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="adopt-searchbox" name="adopt"><label class=" css-c2bs5b" for="adopt-searchbox">Adoption services</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HelpGuidedTours" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HelpGuidedTours-searchbox" name="HelpGuidedTours"><label class=" css-c2bs5b"
for="HelpGuidedTours-searchbox">Embedded Help and Guided Tours</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000550" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000550-searchbox" name="PP000550"><label class=" css-c2bs5b" for="PP000550-searchbox">Homepages</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000562" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000562-searchbox" name="PP000562"><label class=" css-c2bs5b" for="PP000562-searchbox">Navigation and UI</label>
</div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="par" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="par-searchbox" name="par"><label class=" css-c2bs5b" for="par-searchbox">Now Intelligence</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#par" aria-label="Show sub filters of Now Intelligence"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="par">
<li>
<div>
<div data-testid="adis" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="adis-searchbox" name="adis"><label class=" css-c2bs5b" for="adis-searchbox">Automation Discovery</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PF000110" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PF000110-searchbox" name="PF000110"><label class=" css-c2bs5b" for="PF000110-searchbox">Dashboards</label></div>
</div>
</li>
<li>
<div>
<div data-testid="NatLangIntell" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="NatLangIntell-searchbox" name="NatLangIntell"><label class=" css-c2bs5b" for="NatLangIntell-searchbox">Natural
Language Intelligence</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000023" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000023-searchbox" name="PP000023"><label class=" css-c2bs5b" for="PP000023-searchbox">Performance Analytics</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="AgentIntel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AgentIntel-searchbox" name="AgentIntel"><label class=" css-c2bs5b" for="AgentIntel-searchbox">Predictive
Intelligence</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ProcessOpt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ProcessOpt-searchbox" name="ProcessOpt"><label class=" css-c2bs5b" for="ProcessOpt-searchbox">Process
Optimization</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000415" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000415-searchbox" name="PP000415"><label class=" css-c2bs5b" for="PP000415-searchbox">Reporting</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Spotlight" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Spotlight-searchbox" name="Spotlight"><label class=" css-c2bs5b" for="Spotlight-searchbox">Spotlight</label></div>
</div>
</li>
<li>
<div>
<div data-testid="TaskIntelligence" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TaskIntelligence-searchbox" name="TaskIntelligence"><label class=" css-c2bs5b"
for="TaskIntelligence-searchbox">Task Intelligence</label></div>
</div>
</li>
<li>
<div>
<div data-testid="UserExpAnalytics" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="UserExpAnalytics-searchbox" name="UserExpAnalytics"><label class=" css-c2bs5b"
for="UserExpAnalytics-searchbox">User Experience Analytics</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="mobile" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="mobile-searchbox" name="mobile"><label class=" css-c2bs5b" for="mobile-searchbox">Mobile Configuration and
Navigation</label></div><button aria-expanded="false" type="button" data-toggle="collapse" data-target="#mobile" aria-label="Show sub filters of Mobile Configuration and Navigation"><svg class="ico-angle-arrow-right"
aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="mobile">
<li>
<div>
<div data-testid="PP001088" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP001088-searchbox" name="PP001088"><label class=" css-c2bs5b" for="PP001088-searchbox">Mobile Classic</label></div>
</div>
</li>
</ul>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="prop" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="prop-searchbox" name="prop"><label class=" css-c2bs5b" for="prop-searchbox">Procurement Operations Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="omgmt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="omgmt-searchbox" name="omgmt"><label class=" css-c2bs5b" for="omgmt-searchbox">Sales and Order Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="security" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="security-searchbox" name="security"><label class=" css-c2bs5b" for="security-searchbox">Security Operations</label></div>
<button aria-expanded="false" type="button" data-toggle="collapse" data-target="#security" aria-label="Show sub filters of Security Operations"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="security">
<li>
<div>
<div data-testid="AVR" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="AVR-searchbox" name="AVR"><label class=" css-c2bs5b" for="AVR-searchbox">Application Vulnerability Response</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CarbonBlkIntegEnrich" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CarbonBlkIntegEnrich-searchbox" name="CarbonBlkIntegEnrich"><label class=" css-c2bs5b"
for="CarbonBlkIntegEnrich-searchbox">Carbon Black Incident Enrichment integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CarbonBlackInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CarbonBlackInteg-searchbox" name="CarbonBlackInteg"><label class=" css-c2bs5b"
for="CarbonBlackInteg-searchbox">Carbon Black integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CheckPtAntibot" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CheckPtAntibot-searchbox" name="CheckPtAntibot"><label class=" css-c2bs5b" for="CheckPtAntibot-searchbox">Check
Point Anti-bot - Email Parser integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ConfigCompli" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ConfigCompli-searchbox" name="ConfigCompli"><label class=" css-c2bs5b" for="ConfigCompli-searchbox">Configuration
Compliance</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CrowdStrikeHostInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CrowdStrikeHostInteg-searchbox" name="CrowdStrikeHostInteg"><label class=" css-c2bs5b"
for="CrowdStrikeHostInteg-searchbox">CrowdStrike Falcon Host integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CrowdStrikeInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CrowdStrikeInteg-searchbox" name="CrowdStrikeInteg"><label class=" css-c2bs5b"
for="CrowdStrikeInteg-searchbox">Crowdstrike Falcon Intelligence integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="CrowdStrikeSandbox" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="CrowdStrikeSandbox-searchbox" name="CrowdStrikeSandbox"><label class=" css-c2bs5b"
for="CrowdStrikeSandbox-searchbox">CrowdStrike Falcon Sandbox</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ElasticSearchInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ElasticSearchInteg-searchbox" name="ElasticSearchInteg"><label class=" css-c2bs5b"
for="ElasticSearchInteg-searchbox">Elastic Search integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HPEArcSightInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HPEArcSightInteg-searchbox" name="HPEArcSightInteg"><label class=" css-c2bs5b"
for="HPEArcSightInteg-searchbox">HPE Security ArcSight integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Qradar" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Qradar-searchbox" name="Qradar"><label class=" css-c2bs5b" for="Qradar-searchbox">IBM QRadar Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="IntelMcafeeEPO" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IntelMcafeeEPO-searchbox" name="IntelMcafeeEPO"><label class=" css-c2bs5b" for="IntelMcafeeEPO-searchbox">Intel
McAfee EPO integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="IntelMcafeeESM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="IntelMcafeeESM-searchbox" name="IntelMcafeeESM"><label class=" css-c2bs5b" for="IntelMcafeeESM-searchbox">Intel
McAfee ESM integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MicrosoftOnPremInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MicrosoftOnPremInteg-searchbox" name="MicrosoftOnPremInteg"><label class=" css-c2bs5b"
for="MicrosoftOnPremInteg-searchbox">Microsoft Exchange On-Premises integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Metadefend" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Metadefend-searchbox" name="Metadefend"><label class=" css-c2bs5b" for="Metadefend-searchbox">OPSWAT Metadefender
integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PaloAlto" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PaloAlto-searchbox" name="PaloAlto"><label class=" css-c2bs5b" for="PaloAlto-searchbox">Palo Alto Networks
Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="QualysVuln" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="QualysVuln-searchbox" name="QualysVuln"><label class=" css-c2bs5b" for="QualysVuln-searchbox">Qualys Cloud Platform
Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Rapid7VulnInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Rapid7VulnInteg-searchbox" name="Rapid7VulnInteg"><label class=" css-c2bs5b"
for="Rapid7VulnInteg-searchbox">Rapid7v6 vulnerability integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="RecordFutureInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="RecordFutureInteg-searchbox" name="RecordFutureInteg"><label class=" css-c2bs5b"
for="RecordFutureInteg-searchbox">Recorded Future integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SecurityIncidentResponse" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SecurityIncidentResponse-searchbox" name="SecurityIncidentResponse"><label class=" css-c2bs5b"
for="SecurityIncidentResponse-searchbox">Security Incident Response</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRAnalysis" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRAnalysis-searchbox" name="SIRAnalysis"><label class=" css-c2bs5b" for="SIRAnalysis-searchbox">Security Incident
Response Analysis</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRIncidentCreation" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRIncidentCreation-searchbox" name="SIRIncidentCreation"><label class=" css-c2bs5b"
for="SIRIncidentCreation-searchbox">Security Incident Response Creation</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRIntegrations" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRIntegrations-searchbox" name="SIRIntegrations"><label class=" css-c2bs5b"
for="SIRIntegrations-searchbox">Security Incident Response integrations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRIntegHub" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRIntegHub-searchbox" name="SIRIntegHub"><label class=" css-c2bs5b" for="SIRIntegHub-searchbox">Security Incident
Response Integration Hub</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MobileSIR" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MobileSIR-searchbox" name="MobileSIR"><label class=" css-c2bs5b" for="MobileSIR-searchbox">Security Incident Response
mobile</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIROrchestration" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIROrchestration-searchbox" name="SIROrchestration"><label class=" css-c2bs5b"
for="SIROrchestration-searchbox">Security Incident Response Orchestration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRMonitorAndReport" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRMonitorAndReport-searchbox" name="SIRMonitorAndReport"><label class=" css-c2bs5b"
for="SIRMonitorAndReport-searchbox">Security Incident Response Reporting</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SIRAdmin" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SIRAdmin-searchbox" name="SIRAdmin"><label class=" css-c2bs5b" for="SIRAdmin-searchbox">Security Incident Response
setup</label></div>
</div>
</li>
<li>
<div>
<div data-testid="HaveIBeenPwned" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="HaveIBeenPwned-searchbox" name="HaveIBeenPwned"><label class=" css-c2bs5b" for="HaveIBeenPwned-searchbox">Security
Operations Have I Been Pwned? integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SecOpsIntegRef" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SecOpsIntegRef-searchbox" name="SecOpsIntegRef"><label class=" css-c2bs5b" for="SecOpsIntegRef-searchbox">Security
Operations Integration Reference</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SecOpsInt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SecOpsInt-searchbox" name="SecOpsInt"><label class=" css-c2bs5b" for="SecOpsInt-searchbox">Security Operations
Integrations</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SecOps" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SecOps-searchbox" name="SecOps"><label class=" css-c2bs5b" for="SecOps-searchbox">Security Operations Orchestration</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="WhoisInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="WhoisInteg-searchbox" name="WhoisInteg"><label class=" css-c2bs5b" for="WhoisInteg-searchbox">Security Operations Whois
integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Splunk" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Splunk-searchbox" name="Splunk"><label class=" css-c2bs5b" for="Splunk-searchbox">ServiceNow Security Operations add-on for
Splunk</label></div>
</div>
</li>
<li>
<div>
<div data-testid="sirwka" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sirwka-searchbox" name="sirwka"><label class=" css-c2bs5b" for="sirwka-searchbox">SIR Analyst Workspace</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SplunkEnterInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SplunkEnterInteg-searchbox" name="SplunkEnterInteg"><label class=" css-c2bs5b"
for="SplunkEnterInteg-searchbox">Splunk Enterprise Security Event Ingestion Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="SplunkInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="SplunkInteg-searchbox" name="SplunkInteg"><label class=" css-c2bs5b" for="SplunkInteg-searchbox">Splunk - Incident
Enrichment integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="TanInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TanInteg-searchbox" name="TanInteg"><label class=" css-c2bs5b" for="TanInteg-searchbox">Tanium Endpoint Platform
Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ThreatInteg" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ThreatInteg-searchbox" name="ThreatInteg"><label class=" css-c2bs5b" for="ThreatInteg-searchbox">Threat
Integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ThreatIntel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ThreatIntel-searchbox" name="ThreatIntel"><label class=" css-c2bs5b" for="ThreatIntel-searchbox">Threat
Intelligence</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ThreatOrches" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ThreatOrches-searchbox" name="ThreatOrches"><label class=" css-c2bs5b" for="ThreatOrches-searchbox">Threat
Intelligence Orchestration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="TrustedCircles" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="TrustedCircles-searchbox" name="TrustedCircles"><label class=" css-c2bs5b" for="TrustedCircles-searchbox">Trusted
Security Circles</label></div>
</div>
</li>
<li>
<div>
<div data-testid="Virus" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="Virus-searchbox" name="Virus"><label class=" css-c2bs5b" for="Virus-searchbox">VirusTotal integration</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000526" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000526-searchbox" name="PP000526"><label class=" css-c2bs5b" for="PP000526-searchbox">Vulnerability Response</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="MobileVR" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MobileVR-searchbox" name="MobileVR"><label class=" css-c2bs5b" for="MobileVR-searchbox">Vulnerability Response
mobile</label></div>
</div>
</li>
<li>
<div>
<div data-testid="VulnOrch" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="VulnOrch-searchbox" name="VulnOrch"><label class=" css-c2bs5b" for="VulnOrch-searchbox">Vulnerability Response
Orchestration</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="sm4e" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sm4e-searchbox" name="sm4e"><label class=" css-c2bs5b" for="sm4e-searchbox">Service Management - Other</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#sm4e" aria-label="Show sub filters of Service Management - Other"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="sm4e">
<li>
<div>
<div data-testid="PP000683" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000683-searchbox" name="PP000683"><label class=" css-c2bs5b" for="PP000683-searchbox">Application Designer</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000020" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000020-searchbox" name="PP000020"><label class=" css-c2bs5b" for="PP000020-searchbox">Coaching Loops</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000544" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000544-searchbox" name="PP000544"><label class=" css-c2bs5b" for="PP000544-searchbox">Customer Support</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000048" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000048-searchbox" name="PP000048"><label class=" css-c2bs5b" for="PP000048-searchbox">Facilities Service
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000053" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000053-searchbox" name="PP000053"><label class=" css-c2bs5b" for="PP000053-searchbox">Finance Service
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000081" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000081-searchbox" name="PP000081"><label class=" css-c2bs5b" for="PP000081-searchbox">Legal Service Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000086" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000086-searchbox" name="PP000086"><label class=" css-c2bs5b" for="PP000086-searchbox">Marketing Service
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000397" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000397-searchbox" name="PP000397"><label class=" css-c2bs5b" for="PP000397-searchbox">Planned Maintenance</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000454" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000454-searchbox" name="PP000454"><label class=" css-c2bs5b" for="PP000454-searchbox">Skills Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000646" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000646-searchbox" name="PP000646"><label class=" css-c2bs5b" for="PP000646-searchbox">Structured Problem
Analysis</label></div>
</div>
</li>
</ul>
</li>
<li>
<div>
<div data-testid="sam" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="sam-searchbox" name="sam"><label class=" css-c2bs5b" for="sam-searchbox">Software Asset Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="itbm" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="itbm-searchbox" name="itbm"><label class=" css-c2bs5b" for="itbm-searchbox">Strategic Portfolio Management</label></div><button
aria-expanded="false" type="button" data-toggle="collapse" data-target="#itbm" aria-label="Show sub filters of Strategic Portfolio Management"><svg class="ico-angle-arrow-right" aria-hidden="true">
<use xlink:href="#ico-angle-arrow-right"></use>
</svg></button>
</div>
<ul class="collapse" id="itbm">
<li>
<div>
<div data-testid="PP000068" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000068-searchbox" name="PP000068"><label class=" css-c2bs5b" for="PP000068-searchbox">Cost Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000035" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000035-searchbox" name="PP000035"><label class=" css-c2bs5b" for="PP000035-searchbox">Demand Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="EntReleaseManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="EntReleaseManage-searchbox" name="EntReleaseManage"><label class=" css-c2bs5b"
for="EntReleaseManage-searchbox">Enterprise Release Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000069" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000069-searchbox" name="PP000069"><label class=" css-c2bs5b" for="PP000069-searchbox">Financial Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="goalfw" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="goalfw-searchbox" name="goalfw"><label class=" css-c2bs5b" for="goalfw-searchbox">Goal Framework and Goal Framework for
SPM</label></div>
</div>
</li>
<li>
<div>
<div data-testid="InnovatManage" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="InnovatManage-searchbox" name="InnovatManage"><label class=" css-c2bs5b" for="InnovatManage-searchbox">Innovation
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="InvestFund" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="InvestFund-searchbox" name="InvestFund"><label class=" css-c2bs5b" for="InvestFund-searchbox">Investment
Funding</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ITProgMgmt" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ITProgMgmt-searchbox" name="ITProgMgmt"><label class=" css-c2bs5b" for="ITProgMgmt-searchbox">IT Program
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="MLITBM" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="MLITBM-searchbox" name="MLITBM"><label class=" css-c2bs5b" for="MLITBM-searchbox">Machine learning solutions for IT
Business Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000634" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000634-searchbox" name="PP000634"><label class=" css-c2bs5b" for="PP000634-searchbox">Personal Task Management</label>
</div>
</div>
</li>
<li>
<div>
<div data-testid="PP000409" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000409-searchbox" name="PP000409"><label class=" css-c2bs5b" for="PP000409-searchbox">Project Portfolio
Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PPS" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PPS-searchbox" name="PPS"><label class=" css-c2bs5b" for="PPS-searchbox">Project Portfolio Suite</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ItPPSF" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ItPPSF-searchbox" name="ItPPSF"><label class=" css-c2bs5b" for="ItPPSF-searchbox">Project Portfolio Suite with
Financials</label></div>
</div>
</li>
<li>
<div>
<div data-testid="RateModel" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="RateModel-searchbox" name="RateModel"><label class=" css-c2bs5b" for="RateModel-searchbox">Rate Model</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000422" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000422-searchbox" name="PP000422"><label class=" css-c2bs5b" for="PP000422-searchbox">Resource Management</label></div>
</div>
</li>
<li>
<div>
<div data-testid="ScaledAgileFrame" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="ScaledAgileFrame-searchbox" name="ScaledAgileFrame"><label class=" css-c2bs5b"
for="ScaledAgileFrame-searchbox">Scaled Agile Framework</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000455" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000455-searchbox" name="PP000455"><label class=" css-c2bs5b" for="PP000455-searchbox">Software Development
Lifecycle</label></div>
</div>
</li>
<li>
<div>
<div data-testid="PP000465" class="zDocsCheckbox "><input type="checkbox" class="form-check-input" id="PP000465-searchbox" name="PP000465"><label class=" css-c2bs5b" for="PP000465-searchbox">Test Management</label></div>
</div>
</li>
<li>
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* Washington DC release notes
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* Release notes for upgrading from Vancouver
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Washington DC
* Features and changes by product
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* Release notes summaries for Washington DC features
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* Browser requirements for all Washington DC features and products
* Accessibility information for all Washington DC features and products
* Product localization information in Washington DC
* Changes to plugins in the Washington DC release
* Release notes for upgrading from Utah
* Combined product release notes for upgrades from Utah to Washington DC
* Changes to plugins from Utah to Washington DC
* Release notes for upgrading from Tokyo
* Combined product release notes for upgrades from Tokyo to Washington DC
* Changes to plugins from Tokyo to Washington DC
* Personalized PRB release notes for upgrades to Washington DC
* Available patches and hotfixes
* Washington DC Patch 5 Hotfix 1
* Washington DC Patch 5
* Washington DC Patch 4 Hotfix 2
* Washington DC Patch 4 Hotfix 1
* Washington DC Patch 4
* Washington DC Patch 3 Hotfix 3
* Washington DC Patch 3
* Washington DC Patch 2 Hotfix 1
* Washington DC Patch 2
* Washington DC Patch 1 Hotfix 2
* Washington DC Patch 1 Hotfix 1
* Washington DC Patch 1
* Washington DC Patch EA Hotfix 1
* Washington DC security and notable fixes
* All other Washington DC fixes
* Browser support
* Accessibility and conformance
* Prepare your upgrade
* ServiceNow upgrades
* Pre- and post-upgrade tasks for various products
* Upgrade planning checklist
* Upgrade tools and resources
* Upgrades and the ServiceNow Store
* Upgrade to the Washington DC release
* Phase 1 - Read the release notes and plan your upgrade
* Phase 2 - Prepare for the development instance upgrade
* Phase 3 - Verify your upgrade configurations and schedule the development
instance upgrade in Now Support
* Phase 4 - Upgrade and validate the development instance
* Phase 5 - If applicable: Upgrade and validate your other non-production
instances, such as your test instance
* Phase 6 - Prepare to upgrade the production instance
* Phase 7 - Upgrade the production instance
HomeWashington DC Release NotesWashington DC release notesLearn about the
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AVAILABLE PATCHES AND HOTFIXES
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* Release version:
Washington DCVancouverUtahTokyo
Washington DC
* Washington DC
* Vancouver
* Utah
* Tokyo
*
* UpdatedJul 17, 2024
*
* 3 minutes to read
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* Summarize
* Washington DC
* Release Notes and Upgrades
AVAILABLE PATCHES AND HOTFIXES
The Washington DC family includes patches and hotfixes.
Important: For more information about how to upgrade an instance, see ServiceNow
upgrades.
For more information about the release cycle, see the ServiceNow Release Cycle.
Note: This Now Platform major family release is now available in ServiceNow's
Regulated Market environments. For more information about services available in
isolated environments, see KB0743854.
Q2 2024 PATCHING PROGRAM TARGETS
Targets are subject to change prior to patching. Target versions change only if
absolutely necessary.
Releases Patch target option Release notes Washington DC Washington DC Patch 4
Hotfix 1 Washington DC Vancouver Vancouver Patch 9 Hotfix 2 Vancouver Utah Utah
Patch 10b Hotfix 2 Utah
AVAILABLE VERSIONS
To view security patch and security hotfix release notes, log into
support.servicenow.com (formerly HI).
Search:
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Release versionRelease typeReleased onAvailability Washington DC Patch 5 Hotfix
1 Hotfix 2024/07/18 Available
Washington DC Patch 5
Washington DC Patch 5 security fixes
Patch 2024/07/03 Unavailable Washington DC Patch 4 Hotfix 2 Hotfix 2024/07/18
Available Washington DC Patch 4 Hotfix 1a Security patch 2024/07/16 Available
Washington DC Patch 4 Hotfix 1 Hotfix 2024/06/20 Unavailable
Washington DC Patch 4
Washington DC Patch 4 security fixes
Patch 2024/06/06 Unavailable Washington DC Patch 3 Hotfix 3 Hotfix 2024/06/12
Unavailable Washington DC Patch 3 Hotfix 2 Hotfix 2024/06/06 Unavailable
Washington DC Patch 3 Hotfix 1 Hotfix 2024/05/20 Unavailable
Washington DC Patch 3
Washington DC Patch 3 security fixes
Patch 2024/05/09 Unavailable Washington DC Patch 2 Hotfix 2 Hotfix 2024/06/06
Unavailable Washington DC Patch 2 Hotfix 2 Hotfix 2024/06/06 Unavailable
Washington DC Patch 2 Hotfix 1 Hotfix 2024/04/19 Unavailable
Washington DC Patch 2
Washington DC Patch 2 security fixes
Patch 2024/04/11 Unavailable Washington DC Patch 1 Hotfix 3b Hotfix 2024/05/31
Unavailable Washington DC Patch 1 Hotfix 2b Security patch 2024/05/21
Unavailable Washington DC Patch 1 Hotfix 2a Security patch 2024/04/11
Unavailable Washington DC Patch 1 Hotfix 2 Hotfix 2024/04/02 Unavailable
Washington DC Patch 1 Hotfix 1 Hotfix 2024/03/25 Unavailable
Washington DC Patch 1
Washington DC Patch 1 security fixes
Patch 2024/03/20 Unavailable Washington DC Patch EA Hotfix 1 Hotfix 2024/02/06
Unavailable
Washington DC security and notable fixes
All other Washington DC fixes
Feature
Early Availability
2024/02/01 Unavailable
* Available: Any user can upgrade to the version. "Available" versions will
appear on the .
ServiceNow Patching Program targets and patches are immediately available.
Users do not need to request an entitlement to schedule an upgrade to these
versions.
* Available by request: Contact Customer Service and Support for approval to
upgrade to the version.
* Unavailable: The release version is not available.
METRICBASE RELEASES
For the latest MetricBase on-premise release notes, refer to KB0748185.
ANCILLARY SOFTWARE RELEASES
For information about latest Password Reset Windows Application, ODBC driver,
and all other ancillary software available for download from the ServiceNow
Store, see ServiceNow Store release notes.
* Washington DC Patch 5 Hotfix 1
The Washington DC Patch 5 Hotfix 1 release contains fixes to these problems.
* Washington DC Patch 4 Hotfix 2
The Washington DC Patch 4 Hotfix 2 release contains fixes to these problems.
* Washington DC Patch 4 Hotfix 1
The Washington DC Patch 4 Hotfix 1 release contains fixes to these problems.
* Washington DC Patch 3 Hotfix 3
The Washington DC Patch 3 Hotfix 3 release contains fixes to these problems.
* Washington DC Patch 2 Hotfix 1
The Washington DC Patch 2 Hotfix 1 release contains fixes to these problems.
* Washington DC Patch 1 Hotfix 2
The Washington DC Patch 1 Hotfix 2 release contains fixes to these problems.
* Washington DC Patch 1 Hotfix 1
The Washington DC Patch 1 Hotfix 1 release contains fixes to these problems.
* Washington DC Patch EA Hotfix 1
The Washington DC Patch EA Hotfix 1 release contains fixes to these problems.
* Washington DC security and notable fixes
The Washington DC release contains important problem fixes.
* All other Washington DC fixes
The Washington DC release contains important problem fixes.
ON THIS PAGE
* Q2 2024 Patching Program Targets
* Available versions
* MetricBase releases
* Ancillary software releases
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