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 * Home
 * About
 * Why COPS?
   * Advanced Redundancy & Real-Time Load Sharing
   * Local Monitoring – Only Better
   * Company Stability
   * 100% Wholesale
   * Highly Trained Team
   * Future-ready Technology Platform
   * SOC2 Certification
   * HIPAA Compliance
   * World-class Monitoring & Dealer Services
   * Experienced Leadership
   * Aggressive Transfer Incentives
 * Monitoring Services
   * Security
   * Fire
   * PERS & 2-Way
   * MPERS
   * Video Verification
   * Environmental & Industrial
   * Custom Monitoring Solutions
   * Full-featured API
 * Dealer Services
   * MPower Management Software
   * Private Label Subscriber Access
   * MYALARM.CHAT
   * TeleMax Dealer Messaging
   * Funding Options
   * Subscriber Billing
   * eNotify
   * ECO Reporting
   * Certificates of Monitoring
   * Equipment & Service Discounts
   * CRM Integrations
   * Full-featured API
 * Events
 * Our Team
 * News
   * Press Releases
   * Bulletin Newsletter
   * Advertisements
   * Social Media
 * Resources
   * Product Distributors
   * Associations & Related Links
   * Legal and Insurance
   * Our State Licenses
   * Our Privacy Policy
   * Sitemap
 * Careers
 * Contact

 * Home
 * About
 * Why COPS?
   * Advanced Redundancy & Real-Time Load Sharing
   * Local Monitoring – Only Better
   * Company Stability
   * 100% Wholesale
   * Highly Trained Team
   * Future-ready Technology Platform
   * SOC2 Certification
   * HIPAA Compliance
   * World-class Monitoring & Dealer Services
   * Experienced Leadership
   * Aggressive Transfer Incentives
 * Monitoring Services
   * Security
   * Fire
   * PERS & 2-Way
   * MPERS
   * Video Verification
   * Environmental & Industrial
   * Custom Monitoring Solutions
   * Full-featured API
 * Dealer Services
   * MPower Management Software
   * Private Label Subscriber Access
   * MYALARM.CHAT
   * TeleMax Dealer Messaging
   * Funding Options
   * Subscriber Billing
   * eNotify
   * ECO Reporting
   * Certificates of Monitoring
   * Equipment & Service Discounts
   * CRM Integrations
   * Full-featured API
 * Events
 * Our Team
 * News
   * Press Releases
   * Bulletin Newsletter
   * Advertisements
   * Social Media
 * Resources
   * Product Distributors
   * Associations & Related Links
   * Legal and Insurance
   * Our State Licenses
   * Our Privacy Policy
   * Sitemap
 * Careers
 * Contact


ADVANCED REDUNDANCY & REAL-TIME LOAD SHARING


LEARN HOW OUR NETWORK OF UL LISTED MONITORING STATIONS WORK TOGETHER TO PROVIDE
THE BEST REDUNDANCY IN THE INDUSTRY.

WATCH THE FULL VIDEO
TO DISCOVER THE DIFFERENCE


RELIABLE MONITORING DEPENDS ON ADVANCED TECHNOLOGY AND PEOPLE.

Not just different...

BETTER.

#1 PROVIDER OF
PROFESSIONAL MONITORING SERVICES

 


LEADING THE INDUSTRY

Are you confident the monitoring company you choose todaywill be there for you
tomorrow?

DISCOVER THE DIFFERENCE

You can count on COPS!

In an industry flush with acquisitions and consolidations, COPS has stayed the
course with unwavering commitment to provide the highest quality monitoring
services possible.

YESTERDAY.

TODAY.

TOMORROW.


100% WHOLESALE MONITORING

DISCOVER THE DIFFERENCE

Choose a monitoring company that doesn't compete with you.

Unlike other companies, COPS Monitoring does not sell, install, service, or own
any retail accounts, which means our success Is dependent upon your success.


HIGHLY-TRAINED PROFESSIONAL DISPATCHERS

DISCOVER THE DIFFERENCE

More than 46 years of monitoring experience supported by Industrial Psychology
help to ensure only the best people are permitted to be the human lifeline to
your customers and uphold your hard-earned reputation.

DISCOVER THE
DIFFERENCE FUTURE-READY TECHNOLOGY PLATFORM COPS is the only wholesale
monitoring company with its own proprietary dealer access, API, and UL listed
monitoring platform. Because we develop and maintain Generations ourselves, we
are able to easily accommodate the next generation of emerging technologies and
quickly tailor our monitoring systems and full-featured API to satisfy the the
needs of our unique dealer base and their customers. DISCOVER THE DIFFERENCE


HOME

 * You are here:
 * Home
 * Home


A LEADER IN PROFESSIONAL MONITORING

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COPS MONITORING IS A LEADING PROVIDER OF PROFESSIONAL MONITORING SERVICES IN
NORTH AMERICA. OUR MISSION IS TO ALWAYS BE THERE WHEN IT COUNTS FOR OUR DEALERS
AND THEIR CUSTOMERS WITH THE BEST TRAINED PERSONNEL AND TECHNOLOGY AVAILABLE.
DISCOVER FOR YOURSELF WHY THOUSANDS OF DEALERS OF ALL SIZES TRUST COPS TO
SAFEGUARD MILLIONS OF THEIR CUSTOMERS.


MILLIONS

Monitored Accounts


100%

Wholesale Monitoring


46

Years of Experience


21.0

Avg Seconds Priority Alarm Response (Rolling 12 Months)


3

Networked Monitoring Stations


CLICK HERE TO DISCOVER WHAT'S BEHIND THESE IMPORTANT STATISTICS & HOW THEY CAN
HAVE AN IMPACT ON YOUR BUSINESS


 MONITORED ACCOUNTS: MILLIONS

As we grow, so does our ability to serve you:

 * As one of the largest professional wholesale monitoring company in the
   industry, COPS has both the experience and resources to represent your
   company with world-class monitoring for all types of dealers, subscribers,
   alarm equipment, and situations.
 * Our regional monitoring station approach allows us to maintain our unique and
   closely guarded culture and tight-knit team atmosphere so we can continue to
   deliver the personable “hometown” service that is usually the hallmark of
   much smaller companies. [ VIDEO ]


100% WHOLESALE MONITORING

At COPS we do not sell, install, own accounts or compete with your business in
any way which means 100% of our success is dependent on your success. Why is
this important?  Because other companies that offer wholesale alarm monitoring
to supplement their retail alarm business not only have part-time focus on
supporting their dealers, they may actually be directly competing with you for
customers and revenue.  COPS is laser-focused on one thing:  providing the best
professional monitoring to your customers and support for your business.


46 YEARS OF EXPERIENCE

Since 1978 COPS has built its reputation on helping independent alarm dealers
become more successful by providing the best alarm monitoring possible, together
with tools and value-added services that help you run your business at every
stage of your growth.


21.0 SECONDS AVERAGE - ROLLING 12 MONTH RESPONSE TIME

Alarms are handled by the first available dispatcher in all of our locations,
which means COPS’ 21.0 seconds average response time to 3.2 million priority
alarm signals is consistently among the fastest and most reliable in the
industry. Our unique load sharing monitoring stations and distributed staffing
models often improve response times during local conditions such as blizzards,
hurricanes and other situations that typically cripple other monitoring
companies.


3 NETWORKED MONITORING STATIONS

COPS has a network of hot redundant (staffed 24 Hours) and real-time load
sharing monitoring stations in the industry.  Our strategically located
geo-diverse locations and distributed staffing model is designed to ensure our
dealers and their customers will receive fast, professional monitoring even
under the worst conditions. [ WATCH HOW IT WORKS ]

[ CLOSE THIS SECTION ]




WORLD-CLASS PROFESSIONAL MONITORING SERVICES


INDUSTRY LEADING DEALER SERVICES




VIDEO
COPS MONITORING DISPATCHERS MAKE A DIFFERENCE



Team up with COPS.
Contact us today
Discover Why Thousands of Dealers Rely on COPS
Never Miss Another Call with TeleMax







Privacy | Licenses | Site Map
© COPS Monitoring - Leading Provider of Professional Alarm Monitoring Services
for Independent Alarm Dealers across the United States, Canada, Puerto Rico, and
other U.S. territories in the Caribbean



YOU WILL BE REDIRECTED TO OUR APPLICATION WEBSITE


LET'S GO!



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We value your privacy

We use cookies solely to track visits to our website. We do not store personal
details unless you explicitly provide it by submitting a form. [Privacy & Cookie
Policy]

 



I Understand

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HIPAA is comprised of a set of regulatory standards governing the security,
privacy, and integrity of sensitive healthcare data called protected health
information (PHI). PHI is any individually identifiable healthcare-related
information. If vendors who service healthcare clients come into contact with
PHI in any way, those vendors must be HIPAA compliant.

By completing Compliancy Group’s Implementation Program, COPS Monitoring has
demonstrated its adherence to the meticulous regulatory standards outlined in
the HIPAA Privacy Rule, Security Rule, Breach Notification Rule, Omnibus Rule,
and HITECH.  Through the use of The Guard, COPS Monitoring can manage its
continued compliance.



Not just different. Better. Contact us today and let us show you why.





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Instead of monitoring our accounts with an “off the shelf” monitoring platform
like other monitoring companies, COPS is the only company in the industry with
its own proprietary UL-listed monitoring platform. Generations has been
developed by our in-house staff of programmers to provide reliable monitoring
and to meet the specific needs of independent alarm companies. This makes COPS
self-sufficient, extremely agile, and able to focus our efforts on outpacing our
competitors and quickly changing technology.



Not just different. Better. Contact us today and let us show you why.





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HIGHLY TRAINED TEAM

What qualities make the best dispatchers?

It’s a critical question because the person on the phone is representing your
company!

We believe our selection, testing and ongoing training process is among the best
in the industry. You can rely on COPS to provide your customers with highly
trained, caring professionals to be their lifeline when they need it most.

[ LEARN WHY ]





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COPS’ MPower Dealer Access and Account Management System integrates with leading
CRM and billing solutions such as Alarm.com, Cornerstone, Onestop Portal,
SecurityTrax, Tier32, and WorkHorse.

Don’t see your favorite CRM here?  LET US KNOW, and we’ll  explore the
possibility of an integration with COPS.

[Click logos for websites]














Not just different. Better. Contact us today and let us show you why.




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ADVANCED REDUNDANCY AND REAL-TIME LOAD SHARING

Our award-winning network of monitoring stations is like no other in the
industry. All of our locations are hot-redundant (staffed 24/7) and
load-sharing, which means the alarms are delivered to the first available
dispatcher across all of our locations with a goal of providing some of the
fastest and most reliable response times in the industry.

[ WATCH HOW IT WORKS! ]


Not just different. Better. Upgrade your monitoring to COPS today!




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[ CLOSE ]


YOU CAN COUNT ON COPS

In an industry flush with acquisitions and consolidations, will the monitoring
company you choose today be there for you tomorrow?


COPS WILL. 

COPS has been providing high-quality monitoring and dealer services since 1978.
Our ongoing commitment to continually reinvest in our employees, monitoring
stations, technical infrastructure and our dealer base has made COPS the #1
professional monitoring company in the industry. 


Not just different. Better. Contact us today and let us show you why.




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100% FOCUS ON DEALERS

At COPS, our success is dependent on your success. We do not sell, install, own
accounts or compete with your business in any way. 100% of the accounts we
monitor are for independent alarm companies.

WHY IS THIS IMPORTANT?

Companies that offer monitoring in addition to running their retail alarm
business not only have a part-time focus on supporting their dealers, they may
actually be directly competing with you. COPS is laser-focused on one thing:
providing the best professional monitoring to your customers and support for
your business.


Not just different. Better. Contact us today and let us show you why.




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THANK YOU FOR CONTACTING COPS

HERE’S WHAT HAPPENS NEXT:

 1. You should receive an automated email in the next few minutes.
 2. COPS representative will contact you within 1 business day.

IF WOULD LIKE TO SPEAK TO SOMEONE SOONER, PLEASE CALL US US AT:

800-367-2677 X 1256

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COPS is the only professional monitoring company with Service Organization
Control (SOC) 2 Type 1 and Type 2 certifications. The SOC 2 audits consist of
very thorough examinations and documentation of our systems focusing on
security, availability, processing integrity, confidentiality, and privacy. The
rigorous process is designed to ensure our internal controls and operating
effectiveness continue to meet or exceed the highest standards and continue to
do so in practice over time.



COPS has also contracted with leading cybersecurity firm RiskSense to perform
periodic risk and threat assessments and thorough tests for network resiliency
and penetration defense to ensure our systems are protected.

 


Not just different. Better. Contact us today and let us show you why.





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MYALARM.CHAT

THE FASTEST WAY TO COMMUNICATE AND RESOLVE ALARMS

Most American adults own a smartphone, yet often ignore calls.  On the other
hand, most text messages are read within seconds!

With your own version of MyAlarm.Chat branded for your company, you can increase
the speed and reliability of alarm notification, improve customer communication,
and reduce false alarms using the technology your customers trust. Compatible
with all of your accounts monitored at COPS!

[ DOWNLOAD MYALARM.CHAT INFOSHEET ]


Request a Demo

…or you can try the demo yourself HERE





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