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KEEP YOUR PASSENGERS INFORMED AND EMPOWERED AT EVERY STAGE OF THEIR JOURNEY


WITH HYPER-PERSONALISED, AUTOMATED COMMUNICATIONS

BOOK A DEMO NOW


WEBINAR


INTRODUCING WHATSAPP INTO YOUR PASSENGER COMMUNICATIONS STRATEGY

Watch experts from 15below, Syniverse and Meta explore the value of WhatsApp in
communicating with your passengers.

Watch now




USE THE 15BELOW PLATFORM TO GIVE YOUR PASSENGERS WHAT THEY NEED EVERY STEP OF
THE WAY


FIND OUT MORE


WITH THE 15BELOW PLATFORM YOU CAN:

 * Connect with hundreds of thousands of passengers at the same time, whilst
   speaking to each customer as an individual.
 * Remove human error and rely on automation to accurately communicate the right
   message every time.
 * Delight passengers with personalised information that will inform and
   empower them, whilst maximising engagement rates and revenue generation for
   you.
 * Take the chaos out of unplanned disruption, eliminating stress for your
   passengers and your operational staff.
 * Cut your reliance on costly contact centres and save more than $1.5 million
   every year (based on an airline carrying 10m passengers).

 





15BELOW IN NUMBERS

1.3m

Notifications sent every day

100+

Languages

74

Employees of 7 nationalities

56

Customers in 20 countries

7

Products

8

Reservation systems

6

Communication channels

1

Platform

FIND OUT MORE ABOUT US


ONE PLATFORM FOR ALL YOUR PASSENGER COMMUNICATIONS

TARGETED. PERSONALISED. AUTOMATED.

High-tech, yet simple to use. Integrated directly with your reservation system
and more than a hundred other internal and third-party data sources, you can
stay connected with your customers on any device and any channel - from email
and SMS, to app push notifications and WhatsApp. Keep your operations running
smoothly and your customers informed and empowered.

MORE ABOUT THE PLATFORM


OUR PRODUCTS

From booking to arrivals and beyond. Our product range meets the needs of you
and your customers throughout their journey. Plus, as they all work off the same
platform, it’s easy to select what you need today and add new products in the
future.

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Strike, storm or security alert. Take the drama out of cancellations and the
hassle out of schedule changes.



Gate change, delay or diversion. Help travellers and staff stay calm and get
where they need to be.



Filter, update and manage bookings. Automate workflows to power through
reservations system queues.



Remind, confirm and promote. Itinerary-based notifications with targeted
advertising.



Practical details and useful extras. Everything your passengers need to plan for
their trip.



Group travel services, unaccompanied minors and advanced passenger information.



Instant tickets. Put mobile, rail or coach tickets straight into the hands of
your passengers.



Cut the queues and make life easier for passengers and staff.




VIEW ALL PRODUCTS


WHO WE WORK WITH

More than 50 airlines, rail operators, travel agencies and travel management
companies around the world use 15below to connect with their passengers.


FIND OUT MORE


CASE STUDIES

Case study


CASE STUDY: HELPING JETBLUE OVERCOME THE CHALLENGES OF MANUAL COVID-19 DATA
COLLECTION

Case study


AEGEAN CASE STUDY: AUTOMATING PASSENGER COMMUNICATIONS TO TRANSFORM OPERATIONS
AND PASSENGER EXPERIENCE

Case study


FROM 4 HOURS TO 15 MINUTES: HOW SWOOP USED AUTOMATION TO EFFICIENTLY DEAL WITH
DISRUPTION

SEE MORE CASE STUDIES

See how we can help you, request an online demonstration

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Company Registered in England No. 3945289


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