Submitted URL: https://helpdesk-portal.nuula.com/
Effective URL: https://spinnertech.freshdesk.com/support/tickets/new
Submission: On July 21 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 9 IPs in 2 countries across 8 domains to perform 27 HTTP transactions. The main IP is 35.169.247.141, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is spinnertech.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 15th 2024. Valid for: a year.
This is the only time spinnertech.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 99.83.186.106 16509 (AMAZON-02)
13 35.169.247.141 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 52.217.167.216 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.128 16509 (AMAZON-02)
2 3.95.93.87 14618 (AMAZON-AES)
2 13.35.58.64 16509 (AMAZON-02)
27 9
Apex Domain
Subdomains
Transfer
13 freshdesk.com
spinnertech.freshdesk.com
1 MB
4 gstatic.com
fonts.gstatic.com
www.gstatic.com
258 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1812
1 KB
2 freshworks.com
marketplace-us.freshworks.com — Cisco Umbrella Rank: 92595
484 B
1 amazonaws.com
s3.amazonaws.com
11 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 nuula.com
helpdesk-portal.nuula.com
416 B
27 8
Domain Requested by
13 spinnertech.freshdesk.com spinnertech.freshdesk.com
3 fonts.gstatic.com fonts.googleapis.com
3 www.recaptcha.net spinnertech.freshdesk.com
www.gstatic.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 marketplace-us.freshworks.com spinnertech.freshdesk.com
1 static.freshdev.io spinnertech.freshdesk.com
1 www.gstatic.com www.recaptcha.net
1 s3.amazonaws.com spinnertech.freshdesk.com
1 fonts.googleapis.com spinnertech.freshdesk.com
1 helpdesk-portal.nuula.com 1 redirects
27 10

This site contains links to these domains. Also see Links.

Domain
spinnertech.com
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
misc.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh
*.freshworks.com
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 4 frames:

Primary Page: https://spinnertech.freshdesk.com/support/tickets/new
Frame ID: 15795B9AA4685D24C95C2AA64D980073
Requests: 23 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ&co=aHR0cHM6Ly9zcGlubmVydGVjaC5mcmVzaGRlc2suY29tOjQ0Mw..&hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=normal&cb=31bdbxb1h781
Frame ID: 25B20FA2D380E66FE1C71C744D89AA8B
Requests: 1 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 82C915F44DC58970BBB4F8E02923D56B
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ
Frame ID: E8AFC0654DA58A6323C2EF32B129BDCD
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Submit a ticket : Client Helpdesk Portal

Page URL History Show full URLs

  1. https://helpdesk-portal.nuula.com/ HTTP 301
    https://spinnertech.freshdesk.com/support/tickets/new Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

27
Requests

100 %
HTTPS

40 %
IPv6

8
Domains

10
Subdomains

9
IPs

2
Countries

1705 kB
Transfer

3074 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk-portal.nuula.com/ HTTP 301
    https://spinnertech.freshdesk.com/support/tickets/new Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

27 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
spinnertech.freshdesk.com/support/tickets/
Redirect Chain
  • https://helpdesk-portal.nuula.com/
  • https://spinnertech.freshdesk.com/support/tickets/new
43 KB
12 KB
Document
General
Full URL
https://spinnertech.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-169-247-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e2acb6ab032e82d71b6b6f585650949f28efaf03ca923767dc214afe520aa82b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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nel
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report-to
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-ratelimit-limit
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x-ratelimit-reset
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x-ratelimit-total
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x-trace-id
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x-xss-protection
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Redirect headers

cache-control
no-store, max-age=0
content-encoding
gzip
content-length
143
content-type
text/html
date
Sun, 21 Jul 2024 14:31:02 GMT
er-request-id
d90f2f088f7422acb38879a2861e9ff5
er-rule-id
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location
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pragma
no-cache
server
EasyRedir
x-content-type-options
nosniff
theme.css
spinnertech.freshdesk.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://spinnertech.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: spinnertech.freshdesk.com
URL: https://spinnertech.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-169-247-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

Referer
https://spinnertech.freshdesk.com/support/tickets/new
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 14:31:03 GMT
content-security-policy
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status
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x-envoy-upstream-service-time
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x-xss-protection
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vary
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content-type
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x-fw-ratelimiting-managed
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cache-control
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12 KB
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Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic
Requested by
Host: spinnertech.freshdesk.com
URL: https://spinnertech.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://spinnertech.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
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content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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server
ESF
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expires
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vendor.js
spinnertech.freshdesk.com/assets/cdn/portal/
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Script
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Requested by
Host: spinnertech.freshdesk.com
URL: https://spinnertech.freshdesk.com/support/tickets/new
Protocol
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date
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Script
General
Full URL
https://spinnertech.freshdesk.com/assets/cdn/portal/scripts/head.js
Requested by
Host: spinnertech.freshdesk.com
URL: https://spinnertech.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Response headers

date
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Response headers

date
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date
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date
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content-security-policy
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Response headers

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nosniff
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Request headers

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Response headers

date
Tue, 16 Jul 2024 11:47:41 GMT
x-content-type-options
nosniff
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
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X-Xss-Protection 1; mode=block

Request headers

Referer
https://spinnertech.freshdesk.com/support/tickets/new
User-Agent
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Response headers

date
Sun, 21 Jul 2024 14:31:04 GMT
content-security-policy
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nosniff
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status
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x-envoy-upstream-service-time
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1150
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x-request-id
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x-trace-id
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server
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content-type
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x-fw-ratelimiting-managed
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cache-control
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installations
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0
0
Preflight
General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
ec2-3-95-93-87.compute-1.amazonaws.com
Software
istio-envoy / Express
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
mkp-apikey,mkp-auth-token,x-csrf-token
Access-Control-Request-Method
GET
Origin
https://spinnertech.freshdesk.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
mkp-apikey,mkp-auth-token,x-csrf-token
access-control-allow-methods
GET, PUT, POST, DELETE, PATCH, HEAD
access-control-allow-origin
*
access-control-expose-headers
x-request-id, x-retry-after, x-retry-limit
content-length
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date
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server
istio-envoy
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x-powered-by
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Full URL
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Requested by
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URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-encoding
gzip
via
1.1 6a5eda21ba47fc7b4d3ca7ac7a9ac958.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
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age
22789
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vary
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x-cache
Hit from cloudfront
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cache-control
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Full URL
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Requested by
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URL: https://spinnertech.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.95.93.87 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
istio-envoy / Express
Resource Hash
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Request headers

accept
application/json
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X-CSRF-TOKEN
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MKP-AUTH-TOKEN
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Response headers

date
Sun, 21 Jul 2024 14:31:04 GMT
server
istio-envoy
x-powered-by
Express
etag
W/"2-l9Fw4VUO7kr8CvBlt4zaMCqXZ0w"
access-control-allow-methods
GET, PUT, POST, DELETE, PATCH, HEAD
content-type
application/json; charset=utf-8
access-control-allow-origin
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access-control-expose-headers
x-request-id, x-retry-after, x-retry-limit
access-control-allow-credentials
true
x-envoy-upstream-service-time
12
access-control-allow-headers
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content-length
2
x-request-id
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0
0
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General
Full URL
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Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash

Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
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Response headers

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28854
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
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server
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x-cache
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QUIC, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
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content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
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expires
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pragma
no-cache
report-to
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server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
favicon.ico
spinnertech.freshdesk.com/assets/misc/
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4 KB
Other
General
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Security Headers
Name Value
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X-Xss-Protection 1; mode=block

Request headers

Referer
https://spinnertech.freshdesk.com/support/tickets/new
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 14:31:04 GMT
content-security-policy
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nosniff
nel
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status
304 Not Modified
x-envoy-upstream-service-time
24
content-length
1150
x-xss-protection
1; mode=block
x-request-id
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x-trace-id
00-fc7b6aa074f4f508b50ae9c87b6c6a34-dccea05c39147c7b-01
server
fwe
etag
"a44c13cd56199dfc5fa127fbbd968ad63eacf0d7152b64b1e0f19579fdf73946"
vary
Accept-Encoding
report-to
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x-fw-ratelimiting-managed
false
content-type
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cache-control
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Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client function| flatpickr string| csrfToken object| data-events object| recaptcha object| closure_lm_722552 object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
spinnertech.freshdesk.com/ Name: _x_w
Value: 6
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%226509995100249311%22%2C%22pageviewId%22%3A%222708937730068386%22%2C%22sessionId%22%3A%221644950921248446%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fspinnertech.freshdesk.com%2F%22%2C%22ts%22%3A1721572264182%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
helpdesk-portal.nuula.com
marketplace-us.freshworks.com
s3.amazonaws.com
spinnertech.freshdesk.com
static.freshdev.io
www.gstatic.com
www.recaptcha.net
13.35.58.64
18.66.122.128
2a00:1450:4001:800::200a
2a00:1450:4001:812::2003
2a00:1450:4001:827::2003
2a00:1450:4001:830::2003
3.95.93.87
35.169.247.141
52.217.167.216
99.83.186.106
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