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MINNA TECHNOLOGIES

 * Subprocessors
 * Resources
 * Monitoring
 * Compliance


Minna Trust Center
Minna Technologies is the global market leader for subscription management
embedded in banking and fintech apps. We partner with top-tier banks, Fintechs
and subscription businesses to grow revenue, reduce operational costs, and drive
engagement, retention and lifetime value for over 120 million users and
thousands of merchants worldwide. As a trusted partner to highly regulated
stakeholders, we deliver and sustain bank-grade compliance while nurturing
collaboration and protecting our customer trust.
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SUBPROCESSORS


GOOGLE




MONGODB




DATADOG




RESOURCES

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MINNA TECHNOLOGIES PCI DSS ROC SERVICE PROVIDER



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MINNA TECHNOLOGIES PCI DSS AOC SERVICE PROVIDER



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MONITORING

Continuously monitored by Secureframe


CHANGE MANAGEMENT

 * Production Data Use is Restricted
 * Segregation of Environments
 * Secure Development Policy

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AVAILABILITY

 * Testing the Business Continuity and Disaster Recovery Plan
 * Backup Restoration Testing
 * Business Continuity and Disaster Recovery Policy


ORGANIZATIONAL MANAGEMENT

 * Information Security Program Review
 * Cybersecurity Insurance
 * Independent Advisor

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CONFIDENTIALITY

 * Data Classification Policy


VULNERABILITY MANAGEMENT

 * Third-Party Penetration Test
 * Vulnerability and Patch Management Policy


INCIDENT RESPONSE

 * Incident Response Plan
 * Incident Response Plan Testing
 * Tracking a Security Incident

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RISK ASSESSMENT

 * Risk Assessment
 * Vendor Risk Management Policy
 * Vendor Due Diligence Review

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NETWORK SECURITY

 * Automated Alerting for Security Events
 * Network Security Policy


ACCESS SECURITY

 * Removal of Access
 * Encryption-in-Transit
 * Administrative Access is Restricted

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PHYSICAL SECURITY

 * Physical Security Policy
 * Physical Security Safeguards
 * Visitor Control

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COMMUNICATIONS

 * Privacy Policy
 * Confidential Reporting Channel
 * Communication of Critical Information

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COMPLIANCE

Frameworks


SOC 2 TYPE 2






PCI



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GDPR






ISO 27001






CCPA






NIST CYBERSECURITY




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MONITORING




CHANGE MANAGEMENT

Production Data Use is Restricted
Production data is not used in the development and testing environments, unless
required for debugging customer issues.
Segregation of Environments
Development, staging, and production environments are segregated.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and
system development and maintenance.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and
approving of system, network, security, and infrastructure changes.


AVAILABILITY

Testing the Business Continuity and Disaster Recovery Plan
The Business Continuity and Disaster Recovery Plan is periodically tested via
tabletop exercises or equivalents. When necessary, Management makes changes to
the Business Continuity and Disaster Recovery Plan based on the test results.
Backup Restoration Testing
Backed-up data is restored to a non-production environment at least annually to
validate the integrity of backups.
Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for
restoring the service or supporting infrastructure after suffering a disaster or
disruption.


ORGANIZATIONAL MANAGEMENT

Information Security Program Review
Management is responsible for the design, implementation, and management of the
organization’s security policies and procedures. The policies and procedures are
reviewed by management at least annually.
Cybersecurity Insurance
Cybersecurity insurance has been procured to help minimize the financial impact
of cybersecurity loss events.
Independent Advisor
The board of directors or equivalent entity function includes senior management
and external advisors, who are independent from the company's operations. An
information security team has also been established to govern cybersecurity.
Background Checks
Background checks or their equivalent are performed before or promptly after a
new hires start date, as permitted by local laws.
Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of
company hardware and electronic systems including storage media, communication
tools and internet access.
Security Awareness Training
Internal personnel complete annual training programs for information security to
help them understand their obligations and responsibilities related to security.
Information Security Policy
An Information Security Policy establishes the security requirements for
maintaining the security, confidentiality, integrity, and availability of
applications, systems, infrastructure, and data.
Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and
ramifications of noncompliance.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the
achievement of service commitments and system requirements.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary
action and such disciplinary action is clearly documented in one or more
policies.


CONFIDENTIALITY

Data Classification Policy
A Data Classification Policy details the security and handling protocols for
sensitive data.


VULNERABILITY MANAGEMENT

Third-Party Penetration Test
A 3rd party is engaged to conduct a network and application penetration test of
the production environment at least annually. Critical and high-risk findings
are tracked through resolution.
Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to
efficiently respond to identified vulnerabilities.


INCIDENT RESPONSE

Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing,
communicating, assigning and tracking confirmed incidents through to resolution.
Incident Response Plan Testing
The Incident Response Plan is periodically tested via tabletop exercises or
equivalents. When necessary, Management makes changes to the Incident Response
Plan based on the test results.
Tracking a Security Incident
Identified incidents are documented, tracked, and analyzed according to the
Incident Response Plan.
Lessons Learned
After any identified security incident has been resolved, management provides a
"Lessons Learned" document to the team in order to continually improve security
and operations.


RISK ASSESSMENT

Risk Assessment
Formal risk assessments are performed, which includes the identification of
relevant internal and external threats related to security, availability,
confidentiality, and fraud, and an analysis of risks associated with those
threats.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and
management of the vendor relationship lifecycle.
Vendor Due Diligence Review
Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an
annual basis.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for
identified risks, and the development or modification of controls consistent
with the risk mitigation strategy.


NETWORK SECURITY

Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Network Security Policy
A Network Security Policy identifies the requirements for protecting information
and systems within and across networks.


ACCESS SECURITY

Removal of Access
Upon termination or when internal personnel no longer require access, system
access is removed, as applicable.
Encryption-in-Transit
Service data transmitted over the internet is encrypted-in-transit.
Administrative Access is Restricted
Administrative access to production infrastructure is restricted based on the
principle of least privilege.
User Access Reviews
System owners conduct scheduled user access reviews of production servers,
databases, and applications to validate internal user access is commensurate
with job responsibilities.
Asset Inventory
A list of system assets, components, and respective owners are maintained and
reviewed at least annually
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to
applicable systems, data, and networks.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and
information
Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and
decryption of app secrets, and governs the use of cryptographic controls.


PHYSICAL SECURITY

Physical Security Policy
A Physical Security Policy that details physical security requirements for the
company facilities is in place.
Physical Security Safeguards
Physical protections are in place to safeguard facilities, infrastructure,
systems, and data from external and internal threats
Visitor Control
Production facilities require all visitors to formally sign-in, unless
preauthorization for the visitor exists.
Physical Access Reviews
Processes are in place to periodically review physical access to ensure
consistency with job responsibilities.


COMMUNICATIONS

Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy
details the company's privacy commitments.
Confidential Reporting Channel
A confidential reporting channel is made available to internal personnel and
external parties to report security and other identified concerns.
Communication of Critical Information
Critical information is communicated to external parties, as applicable.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal
personnel and external users via the company's website.
Description of Services
Descriptions of the company's services and systems are available to both
internal personnel and external users.