minna-tech.secureframetrust.com
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Submission: On April 13 via api from US — Scanned from DE
Submission: On April 13 via api from US — Scanned from DE
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MINNA TECHNOLOGIES * Subprocessors * Resources * Monitoring * Compliance Minna Trust Center Minna Technologies is the global market leader for subscription management embedded in banking and fintech apps. We partner with top-tier banks, Fintechs and subscription businesses to grow revenue, reduce operational costs, and drive engagement, retention and lifetime value for over 120 million users and thousands of merchants worldwide. As a trusted partner to highly regulated stakeholders, we deliver and sustain bank-grade compliance while nurturing collaboration and protecting our customer trust. See section SUBPROCESSORS GOOGLE MONGODB DATADOG RESOURCES Request all documents MINNA TECHNOLOGIES PCI DSS ROC SERVICE PROVIDER Request MINNA TECHNOLOGIES PCI DSS AOC SERVICE PROVIDER Request MONITORING Continuously monitored by Secureframe CHANGE MANAGEMENT * Production Data Use is Restricted * Segregation of Environments * Secure Development Policy View 1 more control AVAILABILITY * Testing the Business Continuity and Disaster Recovery Plan * Backup Restoration Testing * Business Continuity and Disaster Recovery Policy ORGANIZATIONAL MANAGEMENT * Information Security Program Review * Cybersecurity Insurance * Independent Advisor View 7 more controls CONFIDENTIALITY * Data Classification Policy VULNERABILITY MANAGEMENT * Third-Party Penetration Test * Vulnerability and Patch Management Policy INCIDENT RESPONSE * Incident Response Plan * Incident Response Plan Testing * Tracking a Security Incident View 1 more control RISK ASSESSMENT * Risk Assessment * Vendor Risk Management Policy * Vendor Due Diligence Review View 1 more control NETWORK SECURITY * Automated Alerting for Security Events * Network Security Policy ACCESS SECURITY * Removal of Access * Encryption-in-Transit * Administrative Access is Restricted View 5 more controls PHYSICAL SECURITY * Physical Security Policy * Physical Security Safeguards * Visitor Control View 1 more control COMMUNICATIONS * Privacy Policy * Confidential Reporting Channel * Communication of Critical Information View 2 more controls COMPLIANCE Frameworks SOC 2 TYPE 2 PCI Request GDPR ISO 27001 CCPA NIST CYBERSECURITY Powered by MONITORING CHANGE MANAGEMENT Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Segregation of Environments Development, staging, and production environments are segregated. Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. AVAILABILITY Testing the Business Continuity and Disaster Recovery Plan The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results. Backup Restoration Testing Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups. Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. ORGANIZATIONAL MANAGEMENT Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Cybersecurity Insurance Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events. Independent Advisor The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity. Background Checks Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Security Awareness Training Internal personnel complete annual training programs for information security to help them understand their obligations and responsibilities related to security. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Disciplinary Action Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies. CONFIDENTIALITY Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. VULNERABILITY MANAGEMENT Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. INCIDENT RESPONSE Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Incident Response Plan Testing The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results. Tracking a Security Incident Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan. Lessons Learned After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations. RISK ASSESSMENT Risk Assessment Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Vendor Due Diligence Review Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis. Risk Register A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy. NETWORK SECURITY Automated Alerting for Security Events Alerting software is used to notify impacted teams of potential security events. Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. ACCESS SECURITY Removal of Access Upon termination or when internal personnel no longer require access, system access is removed, as applicable. Encryption-in-Transit Service data transmitted over the internet is encrypted-in-transit. Administrative Access is Restricted Administrative access to production infrastructure is restricted based on the principle of least privilege. User Access Reviews System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities. Asset Inventory A list of system assets, components, and respective owners are maintained and reviewed at least annually Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Unique Access IDs Personnel are assigned unique IDs to access sensitive systems, networks, and information Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. PHYSICAL SECURITY Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place. Physical Security Safeguards Physical protections are in place to safeguard facilities, infrastructure, systems, and data from external and internal threats Visitor Control Production facilities require all visitors to formally sign-in, unless preauthorization for the visitor exists. Physical Access Reviews Processes are in place to periodically review physical access to ensure consistency with job responsibilities. COMMUNICATIONS Privacy Policy A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments. Confidential Reporting Channel A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns. Communication of Critical Information Critical information is communicated to external parties, as applicable. Communication of Security Commitments Security commitments and expectations are communicated to both internal personnel and external users via the company's website. Description of Services Descriptions of the company's services and systems are available to both internal personnel and external users.