us.xgimi.com
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23.227.38.74
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Submitted URL: http://us.xgimi.com/
Effective URL: https://us.xgimi.com/
Submission: On January 12 via api from US — Scanned from CA
Effective URL: https://us.xgimi.com/
Submission: On January 12 via api from US — Scanned from CA
Form analysis 2 forms found in the DOM
<form id="contactForm" class="inner ui form contact_form" style="width: 540px;">
<a style="cursor: pointer; display: block; color: white; font-size: 24px; font-weight: 700; position: absolute; top: 16px; right: 16px;"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" viewBox="0 0 48 48" fill="none" class="icon_close"><path d="M16 32L22.2215 25.7785M25.7785 22.2215L32 16M22.2215 22.2215L16 16M32 32L25.7785 25.7785" stroke="white" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></a>
<h2 class="ui header email_us_header" style="margin-top: -2px; margin-bottom: 0px;"> Welcome to XGIMI Customer Service Support.</h2>
<div class="ui equal width form email_us_form" style="padding: 10px 20px; background-color: white; border-style: solid; border-color: rgb(247, 247, 249);">
<h4 class="ui header">Let's get this conversation started. Please fill in the following information and we'll get in touch with you within 24 hours. </h4>
<div id="errorMessage" class="ui error message">
<p>Please fill in all the required fields or a correct email address.</p>
</div>
<div class="ui grid">
<div class="sixteen wide column">
<div class="required field"><input id="email" type="text" placeholder="Email *" name="Email"> <span class="input-tip">Email *</span></div>
</div>
<div class="sixteen wide column">
<div class="required field"><input id="fullName" type="text" placeholder="Full Name *" name="FullName"> <span class="input-tip">Full Name *</span></div>
</div>
<div id="msg-mt" class="sixteen wide column">
<div class="required field"><span class="input-tip">Country *</span> <i class="sanjiao"></i> <select name="CountryID" class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Country *</option>
<option value="63BB645A-1EFE-411F-9704-569060311495">USA</option>
<option value="AE68512A-F2F1-4F61-8447-43FA298DD109">Germany</option>
<option value="1A1FF34B-9DD9-4C5C-8BE3-583607381C0A">France</option>
<option value="F6103AD3-98F8-431E-A93A-BD448E315B94">UK</option>
<option value="B720BF6B-6C77-410B-BBEE-48CBB537DCF3">Australia</option>
<option value="35B85C2E-74F2-4729-9A06-9CA54721DFD0">Japan</option>
<option value="55B2BB99-1812-4C9A-86F3-82D9B3553B69">Italy</option>
<option value="6951BF07-BE2A-4C59-BB29-F8813C15A59E">Spain</option>
<option value="071265E3-58F8-4E6D-8201-4685C0149F6A">Other Europe Country</option>
<option value="5C4C353D-94BA-444F-9078-105E2DC75474">Others</option>
<option value="63BB645A-1EFE-411F-9704-569060311495">Canada</option>
</select></div>
</div>
<div id="msg-mt" class="sixteen wide column">
<div class="field"><span class="input-tip">Select Store</span> <i class="sanjiao"></i> <select name="StoreID" class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Store</option>
<option value="15C767D1-CD10-48B2-8135-FF8B43E1CC24">XGIMI Official website</option>
<option value="D1C6F767-6B6E-4D07-881A-DE1B0D11C686">Amazon XGIMI Direct</option>
<option value="108E68ED-F596-4124-B0C7-7F4739DBD768">Authorized Seller</option>
<option value="57EDF539-47C9-4FA9-8522-47A09AA693E4">E- Bay XGIMI Direct</option>
<option value="59375ACC-2037-4FCE-B2C3-880898EEDB0A">Rakuten XGIMI Official</option>
<option value="F9A6EDEF-8416-453C-AF86-6CDD409FBFA4">Other</option>
</select></div>
</div>
<div id="msg-mt" class="sixteen wide column">
<div class="field"><span class="input-tip">Select Product Type1</span> <i class="sanjiao"></i> <select name="ProductTypeOneLevelID" class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type1</option>
<option value="1B56A5BC-B579-480B-82A6-93EE42B74646">ATV Projector</option>
<option value="1B574EB7-DA5B-4BA6-AD24-EF6D0B679AA1">AOSP Projector</option>
<option value="BABD7D95-6325-4113-9239-E5D094A96886">Refurbished</option>
<option value="FA8837A0-B381-4AB1-A81B-C3E0ED324908">Assessory</option>
<option value="93678369-ED9B-48E8-80D7-DF10F8656FA0">Chinese Models</option>
</select></div>
</div>
<div id="msg-mt" class="sixteen wide column">
<div id="AtvProjector" class="field" style="display: none; position: relative;"><span class="input-tip">Select Product Type2</span> <i class="sanjiao"></i> <select class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type2</option>
<option value="98779548-A14B-4CFE-B955-4F6FCE27B7D7">Aura</option>
<option value="327557E4-DA28-4984-84BE-ECC42B2D9F8F">Horizon</option>
<option value="8F3C59B5-471A-436B-AFA3-DF5224DA607B">Horizon Pro</option>
<option value="A3929464-B039-4D87-AF74-54D3588F8961">Horizon Ultra</option>
<option value="52DF7DB9-3B3E-4BB9-909E-7164EF2349D9">Elfin</option>
<option value="E67B5187-378D-4995-8C74-D1F4349DC398">Halo</option>
<option value="730800B0-C1B3-40B3-9CF8-31DD4739D45B">Halo+</option>
<option value="A63ACB00-DCC6-4C34-B553-550B2EF88397">MoGo 2</option>
<option value="DACF0082-A6DF-434C-AA4F-DC3FC28D3E05">MoGo 2 pro</option>
<option value="8B2FC253-491F-43AF-8B6A-799B9F4A44BC">MoGo</option>
<option value="C7D99A24-FC6E-41D0-8FB1-980A836199EF">MoGo Pro</option>
<option value="C30BEF1D-496C-4379-BB47-9217A8DCBC97">MoGo Pro+</option>
</select></div>
<div id="AOSP" class="field" style="display: none; position: relative;"><span class="input-tip">Select Product Type2</span> <i class="sanjiao"></i> <select class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type2</option>
<option value="1A05FCD3-87CF-4497-B4B0-267F98ADBE07">H1</option>
<option value="4A20E696-4F67-4B9B-A5F5-C2C532904D96">H2</option>
<option value="E904478C-FA0F-4240-8795-4202F42B629A">Z4 Air</option>
<option value="8812D1E1-014F-4AFB-BE33-0066013AD7E3">Z4 Aurora</option>
<option value="EBF6FDDA-E027-4196-8BC9-E2508BF35EC7">Z6 Polar</option>
<option value="E8F5704C-FCB2-40E6-B33A-2F084D89386F">CC Aurora &CC DK</option>
<option value="453DF047-38A9-4056-B8CC-A0D0D7FA8C7E">Others</option>
</select></div>
<div id="Refurbished" class="field" style="display: none; position: relative;"><span class="input-tip">Select Product Type2</span> <i class="sanjiao"></i> <select class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type2</option>
<option value="052E763B-577B-40E0-A6F6-7F8A718E1000">AURA</option>
<option value="021FA834-2F14-4B3F-A6FE-B750B6F24C2F">HORIZON</option>
<option value="597D0D30-98E8-4194-9CBB-22AA8C7EDB10">HORIZON Pro</option>
<option value="8D2FDA0F-AD95-453A-BF2B-49EADD2F2245">HORIZON Ultra</option>
<option value="28D03065-517D-44B2-B48E-9CBDDC5EBB68">Elfin</option>
<option value="6D7B20FA-F450-487C-95D9-6FA8A9541077">Halo</option>
<option value="B8DFEE25-218D-4846-B473-26385BA7A6F4">Halo+</option>
<option value="1DE4CEEB-9EEE-4268-BCE8-0489A44F3E3E">MoGo 2</option>
<option value="1702FF9C-826B-4F16-A18B-2D7F7CF6DB83">MoGo 2 pro</option>
<option value="1BDF39C2-DB59-457A-99FC-78BC1AF92FB0">MoGo Pro</option>
<option value="11A5AC81-151F-48A8-8977-7B83522AEDB9">MoGo Pro+</option>
</select></div>
<div id="Assessory" class="required field" style="display: none; position: relative;"><span class="input-tip">Select Product Type2</span> <i class="sanjiao"></i> <select class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type2</option>
<option value="839B64FB-CCDA-4F2A-8D35-3655BD7E76B1">Portable stand</option>
<option value="5152AEE1-796A-473B-95F7-EA72BE8A30B4">X-Desktop Stand Pro</option>
<option value="77F1FDD2-6D5B-4D2A-B064-6FA2D06727B0">Floor Stand</option>
<option value="C5A85E0C-F863-4F08-A582-3854EA419F74">Carrying case</option>
<option value="BC3D4C38-9933-4323-8889-E0E701AEB666">Remoter</option>
<option value="A42CA0F0-BA83-43EC-9A9B-38DF118BA78E">3D Glasses</option>
<option value="17B904F4-E08A-4F83-B13B-35EAD894C1D2">Adapter</option>
<option value="02C27F06-F387-4E74-9DDE-82F7590DC4A3">Extension cord/cable</option>
<option value="2153465E-1B1C-4059-B6D3-22557332243E">Projection screen</option>
<option value="3F81DA31-2E00-4E9F-A0E8-86F106869C02">Others</option>
</select></div>
<div id="ChineseModels" class="field" style="display: none; position: relative;"><span class="input-tip">Select Product Type2</span> <i class="sanjiao"></i> <select class="select" style="color: rgb(199, 199, 199);">
<option disabled="disabled" selected="selected" style="display: none;">Select Product Type2</option>
<option value="84949A4A-2B44-4A7E-8650-8ED3F306BEAA">H Series</option>
<option value="22EEF735-1213-456F-8732-6F7097409057">Play Series</option>
<option value="23C96674-C9D4-42FF-BEE6-3019BBD13AF3">Z Series</option>
<option value="10888CFD-239D-4405-BA0C-E7F71017EFB0">Others</option>
</select></div>
</div>
<div class="sixteen wide column">
<div class="field"><input id="orderId" type="text" placeholder="Order ID" name="OrderID"> <span class="input-tip">Order ID</span></div>
</div>
<div class="sixteen wide column" style="position: relative;">
<div class="field"><input id="serialNumber" type="text" placeholder="Enter the 12-digit Serial Number" name="SN"> <span id="snmsg1" class="input-tip">Serial Number</span></div>
<div onclick="alert('The serial number (SN) is the 12-digit number on the bottom of the machine (For MoGo Pro+, Halo, and Halo+, you may need to open the bottom cover to find the SN.)')"
style="color: rgb(85, 179, 253); font-size: 12px; position: absolute; bottom: -6px; left: 15px; cursor: pointer;"> How to find your Serial Number </div>
</div>
<div class="sixteen wide column">
<div class="field required" style="position: relative;"><textarea id="issueMsg" rows="2"
placeholder="Please provide a detailed description of the issue you encountered, the error message displayed(if applicable), and the steps you took to resolve the problem before contacting us(if applicable)." name="Message"
maxlength="200" style="resize: none; height: 130px;"></textarea> <span id="wordsLength" style="position: absolute; bottom: 5px; right: 10px; color: rgb(199, 199, 199);">0/200</span> <span class="textareap">Message *</span></div>
</div> <span style="margin-top: 10px; font-size: 10px; display: block;">All fields are required except where noted.</span> <span style="font-size: 10px;">XGIMI takes your privacy seriously. For further details,please see <a href="/pages/privacy-policy" target="_blank" style="text-decoration: none;">XGIMI's Privacy
Policy
</a>. </span> <button id="submitbtn" disabled="disabled" class="ui secondary button"
style="font-family: Manrope; margin: 20px auto; display: block; background-color: rgb(0, 145, 255); color: rgb(255, 255, 255); opacity: 1 !important;">Submit </button>
</div>
</div>
</form>POST /localization
<form method="post" action="/localization" id="localization_form_footer" accept-charset="UTF-8" enctype="multipart/form-data" class="selectors-form"><input type="hidden" name="form_type" value="localization"><input type="hidden" name="utf8"
value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/">
<div id="localization-app" class="selectors-form__item">
<h2 id="country-heading-footer" class="visually-hidden"> Currency </h2>
<div data-disclosure-country="" class="disclosure">
<div class="region-select"><span data-lang-iso-code="en-ca" class="store-name d-none"><span><span>Country/Region: </span>Canada</span></span> <span data-lang-iso-code="en-us" class="store-name d-show"><span><span>Country/Region: </span>United
States</span></span> <span data-lang-iso-code="en-au" class="store-name d-none"><span><span>Country/Region: </span>Australia</span></span> <span data-lang-iso-code="nzl" class="store-name d-none"><span><span>Country/Region: </span>New
Zealand</span></span> <span data-lang-iso-code="ja" class="store-name d-none"><span><span>Country/Region: </span>日本</span></span> <span data-lang-iso-code="de" class="store-name d-none"><span><span>Country/Region:
</span>Deutschland</span></span> <span data-lang-iso-code="es" class="store-name d-none"><span><span>Country/Region: </span>España</span></span> <span data-lang-iso-code="fr" class="store-name d-none"><span><span>Country/Region:
</span>France</span></span> <span data-lang-iso-code="en-gb" class="store-name d-none"><span><span>Country/Region: </span>United Kingdom</span></span> <span data-lang-iso-code="en" class="store-name d-none"><span><span>Country/Region:
</span>Other EU Countries</span></span> <span data-lang-iso-code="en-global" class="store-name d-none"><span><span>Country/Region: </span>Other Countries/Regions</span></span></div>
</div>
<div class="country-selector-wrap" style="display: none;">
<div class="popping-box-wrap">
<div class="country-selector fadelogIn">
<div class="country-selector-top"><button type="button" class="country-selector-close"><svg width="16" height="16" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M1 17L7.22152 10.7785M10.7785 7.22152L17 1M7.22152 7.22152L1 1M17 17L10.7785 10.7785" stroke="black" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path>
</svg></button>
<div class="country-selector-title">Choose Your Country or Region</div>
</div>
<div class="country-list-content">
<div class="country-list-wrap">
<div class="country-list-title">Americas</div><a href="https://ca.xgimi.com" data-lang-iso-code="en-ca:ca" data-store="en-ca:ca" class="country-list-item">
Canada<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://us.xgimi.com" data-lang-iso-code="en-us:us" data-store="en-us:us" class="country-list-item">
United States<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a>
</div>
<div class="country-list-wrap">
<div class="country-list-title">Asia Pacific</div><a href="https://au.xgimi.com" data-lang-iso-code="en-au:au" data-store="en-au:au" class="country-list-item">
Australia<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://au.xgimi.com/" data-lang-iso-code="nzl:NZL" data-store="nzl:NZL" class="country-list-item">
New Zealand<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://jp.xgimi.com" data-lang-iso-code="ja:jp" data-store="ja:jp" class="country-list-item">
日本<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a>
</div>
<div class="country-list-wrap">
<div class="country-list-title">Europe</div><a href="https://de.xgimi.com" data-lang-iso-code="de:de" data-store="de:de" class="country-list-item">
Deutschland<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://es.xgimi.com" data-lang-iso-code="es:es" data-store="es:es" class="country-list-item">
España<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://fr.xgimi.com/" data-lang-iso-code="fr:fr" data-store="fr:fr" class="country-list-item">
France<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://uk.xgimi.com" data-lang-iso-code="en-gb:gb" data-store="en-gb:gb" class="country-list-item">
United Kingdom<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a><a href="https://eu.xgimi.com" data-lang-iso-code="en:en" data-store="en:en" class="country-list-item">
Other EU Countries<svg width="16" height="14" viewBox="0 0 16 14" fill="rgba(222, 159, 104, 1)" xmlns="http://www.w3.org/2000/svg" class="svg-go-arrow"><path d="M9.55273 1L13 4.5" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <path d="M15.2266 7.06055L9.55318 12.9999" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></path> <line x1="0.75" y1="-0.75" x2="15.25" y2="-0.75" transform="matrix(1 8.45052e-08 9.04411e-08 -1 0 6.2334)" stroke="#3974E5" stroke-width="1.5" stroke-linecap="round"></line></svg></a>
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