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Achieve your growth goals with eSignature – join us on October 3
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DOCUSIGN TRUST CENTER


YOUR SOURCE FOR OUR LATEST SECURITY, COMPLIANCE, LEGAL, PRIVACY AND SYSTEM
PERFORMANCE INFORMATION

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TRANSPARENCY IS ESSENTIAL

DocuSign’s first priority is to make your experience safe and secure—and to
ensure you have the information you need to feel comfortable transacting
business online. That’s why we created the Trust Center: to give you access to
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information, when and where you need it.

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TRUST RESOURCES


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   Read how third-party risk management teams evaluate e-signature solutions.
   
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 * ARE ELECTRONIC SIGNATURES SAFE?
   
   Learn how e-signatures are more secure than wet signatures.
   
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DOCUSIGN COMPLIANCE CERTIFICATIONS

DocuSign meets or exceeds stringent US, EU and global security standards. Our
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extends to all of DocuSign’s operating environments.



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ALERTS AND UPDATES

DocuSign CLM Planned Maintenance - EU21 - Sunday, October 8 2023
09/26/2023

The DocuSign CLM Technology Teams will be conducting necessary maintenance on
Sunday, October 8th from 18:00 CEST (16:00 UTC) to 22:00 CEST (20:00 UTC).

During this maintenance window, the EU21 CLM instance may be intermittently
unavailable.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns
and check back here for updates regarding the schedule.

DocuSign CLM SSO Certs renewal, UAT August 20 2023; PROD Saturday October 14,
2023 - 10:00pm - 11:59pm CST
09/06/2023

On Sunday, August 20, 2023 - 10:00pm - 11:59pm (CST), DocuSign CLM/SpringCM has
performed a CLM public SSO certificate renewal for the springcm.com domain in
the CLM UAT environment.

We will be performing the same exercise in the CLM PROD environment on Saturday
October 14, 2023 - 10:00pm - 11:59pm CST.

During these maintenance windows there may be disruption to CLM login and
authentication.

Find the UAT environment ssouat.springcm.com public certificate
here: https://www.docusign.com/file/107281

Find the PROD environment sso.springcm.com public certificate
here: https://www.docusign.com/file/107280

Please note that the Intermediate and Root certificates have been changed as
well. More information can be found
here: https://knowledge.digicert.com/generalinformation/digicert-root-and-intermediate-ca-certificate-updates-2023.html?om_ext_cid=dc_email_7014z000001YYf8AAG_11503&mth=

Intermediate (DigiCert Global G2 TLS RSA SHA256 2020
CA1): https://www.docusign.com/file/107273

Root (DigiCert Global Root G2.pem): https://www.docusign.com/file/107274

DocuSign CLM system maintenance, UAT, Sept 7, 2023 9:00pm - 10:00pm CDT
08/31/2023

On Thursday September 7, 2023, from 9:00pm - 10:00pm CDT, DocuSign CLM will be
performing scheduled maintenance on the UAT environment.

During this maintenance window CLM document upload may be intermittently
unavailable in UAT.

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TRENDING TOPICS

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