www.bjornaxen.com Open in urlscan Pro
2606:4700::6811:4378  Public Scan

Form analysis
4 forms found in the DOM

GET https://www.bjornaxen.com/catalogsearch/result/

<form class="form minisearch" id="search_mini_form" action="https://www.bjornaxen.com/catalogsearch/result/" method="get">
  <div class="field search">
    <label class="label" for="search" data-role="minisearch-label">
      <span>Search</span>
    </label>
    <div class="control">
      <input id="search" type="text" name="q" value="" placeholder="Search entire store here..." class="input-text" maxlength="255" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off" aria-expanded="false">
      <div id="search_autocomplete" class="search-autocomplete"></div>
      <div class="nested">
        <a class="action advanced" href="https://www.bjornaxen.com/catalogsearch/advanced/" data-action="advanced-search">
        Advanced Search    </a>
      </div>
    </div>
  </div>
  <div class="actions">
    <button type="submit" title="Search" class="action search" aria-label="Search" disabled="">
      <span>Search</span>
    </button>
  </div>
</form>

POST https://www.bjornaxen.com/newsletter/subscriber/new/

<form class="form subscribe" novalidate="novalidate" action="https://www.bjornaxen.com/newsletter/subscriber/new/" method="post" id="newsletter-validate-detail">
  <div class="field newsletter">
    <div class="control">
      <label for="newsletter">
        <span class="label"> Sign Up for Our Newsletter: </span>
        <input name="email" type="email" id="newsletter" placeholder="Your email address" data-validate="{required:true, 'validate-email':true}">
      </label>
    </div>
  </div>
  <div class="actions">
    <button class="action subscribe primary" title="Subscribe" type="submit" aria-label="Subscribe">
      <span>Subscribe</span>
    </button>
  </div>
</form>

POST https://www.bjornaxen.com/newsletter/subscriber/new/

<form class="form subscribe newsletter-homepage__form" novalidate="novalidate" action="https://www.bjornaxen.com/newsletter/subscriber/new/" method="post" id="newsletter-modal-validate-detail">
  <div class="field newsletter">
    <label for="newsletter-input">Newsletter signup:</label>
    <input name="email" type="email" id="newsletter-input" placeholder="Your email address" data-validate="{required:true, 'validate-email':true}">
  </div>
  <div class="actions">
    <button class="action subscribe primary js-newsletter-signup" title="Subscribe" type="submit" aria-label="Subscribe">
      <span>Subscribe</span>
    </button>
  </div>
</form>

POST

<form class="form form-login" method="post" data-bind="event: {submit: login }" id="login-form">
  <div class="fieldset login" data-bind="attr: {'data-hasrequired': $t('* Required Fields')}" data-hasrequired="* Required Fields">
    <div class="field email required">
      <label class="label" for="customer-email"><span data-bind="i18n: 'Email Address'">Email Address</span></label>
      <div class="control">
        <input name="username" id="customer-email" type="email" class="input-text" data-mage-init="{&quot;mage/trim-input&quot;:{}}" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true, 'validate-email':true}"
          autocomplete="off">
      </div>
    </div>
    <div class="field password required">
      <label for="pass" class="label"><span data-bind="i18n: 'Password'">Password</span></label>
      <div class="control">
        <input name="password" type="password" class="input-text" id="pass" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true}" autocomplete="off">
      </div>
    </div>
    <!-- ko foreach: getRegion('additional-login-form-fields') -->
    <!-- ko template: getTemplate() -->
    <input name="captcha_form_id" type="hidden" data-bind="value: formId,  attr: {'data-scope': dataScope}" value="user_login" data-scope="">
    <!-- ko if: (isRequired() && getIsVisible())--><!-- /ko -->
    <!-- /ko -->
    <!-- /ko -->
    <div class="actions-toolbar">
      <input name="context" type="hidden" value="checkout">
      <div class="primary">
        <button type="submit" class="action action-login secondary" name="send" id="send2">
          <span data-bind="i18n: 'Sign In'">Sign In</span>
        </button>
      </div>
      <div class="secondary">
        <a class="action" data-bind="attr: {href: forgotPasswordUrl}" href="https://www.bjornaxen.com/customer/account/forgotpassword/">
                                <span data-bind="i18n: 'Forgot Your Password?'">Forgot Your Password?</span>
                            </a>
      </div>
    </div>
  </div>
</form>

Text Content

The store will not work correctly in the case when cookies are disabled.

JavaScript seems to be disabled in your browser. For the best experience on our
site, be sure to turn on Javascript in your browser.

We use cookies to make your experience better. To comply with the new e-Privacy
directive, we need to ask for your consent to set the cookies. Learn more.

Allow Cookies

Your privacy is very important to us, and we want to make sure you always feel
comfortable with the details you share with us.


GDPR

We adhere to the General Data Protection Regulation (GDPR). The GDPR is a law
that governs how personal data is processed and strengthens an individual’s
rights regarding their privacy. The law has been in force in all EU member
states since 25 May 2018.

Below you will find a list of questions and answers about the personal data we
collect, why we collect it and how long we will store it. If you have any
further questions, you are always welcome to contact us via
kundservice@bjornaxen.se.

 1.  What personal data does Björn Axén save when I book a salon treatment?
 2.  What personal data does Björn Axén save when I buy something from
     bjornaxen.se?
 3.  What personal data does Björn Axén save when I am a student at the Björn
     Axén Academy?
 4.  What personal data does Björn Axén save when processing a case with
     Customer Service?
 5.  I have taken part in a competition. What information will Björn Axén save?
 6.  What personal data does Björn Axén save to develop and improve products and
     services?
 7.  What personal data does Björn Axén save to comply with the company’s legal
     obligations?
 8.  How long will Björn Axén store my personal data?
 9.  How do I change my communication preferences?
 10. How do I know Björn Axén stores my personal data securely?
 11. As an individual, what rights do I have under GDPR?
 12. How do I get Björn Axén to delete my personal data?
 13. How do I request a copy of all the information Björn Axén has saved about
     me?
 14. How does Björn Axén manage cookies?
 15. Does Björn Axén share any of my personal data with third parties?
 16. What sources does Björn Axén use to collect my personal data?
 17. Will Björn Axén change this privacy policy?
 18. Who is responsible for the personal data Björn Axén has collected?
 19. Who should I contact if I have any questions about data protection?


1. What personal data does Björn Axén save when I book a salon treatment?

We need to save the following information:

First name
Surname
Telephone number
Address
Invoice address
Email
Treatment history
Information about your treatment, e.g., colour record cards
Any additional information you have provided us
Number of products
Number of services
Year and date of treatment
Your hairdresser’s name
Number of visits
Gender
Pictures you have chosen to upload

We use your details to send booking confirmations, booking reminders and review
requests. We also use this information for work with booking administration,
cancellations and rebookings, customer service cases, processing guarantees and
complaints, identification, and marketing. We also use some of this information
for analytics purposes to help us continue to improve our offers.

We will save the information in our booking system for as long as you are an
active Björn Axén customer. If three years have passed since your last salon
treatment, we will delete all the information we have about you and your
bookings.


2. What personal data does Björn Axén save when I shop online?

We need the following information to be able to accept payment and supply our
products and services:

First name and surname
Email
Date of birth
Mobile number
Address
Payment history
Payment information
Communication preferences
Order history
User information for My Pages
Any comments you have made

We use the information you submit to us for receiving payment, ensuring delivery
of your products, for identification purposes, marketing, processing Customer
Service cases, guarantees and complaints, supplying information about the status
of your delivery and enabling you to log in to My Pages. We also use some of
this information for analytics purposes to help us continue to improve our
offers.

You will need to accept our purchasing terms and conditions to be able to shop
from bjornaxen.se. By accepting these terms and conditions, you also agree to
our privacy policy.

We will save the information you provide when your shop in our online store for
36 months from the date of your last purchase.


3. I used to be a student at the Björn Axén Academy. What information will Björn
Axén save about me?

In order to meet our side of the purchasing agreement, we save the following
information:

First name and surname
Email
Date of birth
Mobile number
Address
Payment method
Payment history
Payment information
Purchase history/the course you studied
Examination results
Any information you gave us
Other notes
Attendance information

We save your information so we can respond to any questions and issue
certificates and examination results.

As part of our service, we will save your examination results and certificates
once you have graduated as many of our former students request this information
later on.


4. What information does Björn Axén save in connection with a Customer Service
case?

We save the following information in order to protect our common interest
(legitimate interest) to resolve Customer Service cases or related matters:

First name and surname
Email
Telephone number
Comments, feedback and answers you have provided us via email or the contact
form on our website.

Information Björn Axén has access to but does not save includes:

Comments about Björn Axén or our products and services you have left on social
media, blogs or elsewhere online.

We process your information so we can contact you about customer service cases,
returns, complaints, our customer satisfaction guarantee, with information about
cancellations, repayments, answers to questions made online and for
identification purposes.

Customer Service cases submitted to us via email or the online form will be
saved until the matter is resolved.

Any information you share online about Björn Axén brand, products, or services –
for example on blogs and social media channels – will be saved in line with the
particular platform’s regulations. Björn Axén is unable to take responsibility
for this information.


5. I have taken part in a competition. What information will Björn Axén save?

We save the following information in order to protect our common interest
(legitimate interest) and to conduct, judge and manage competitions:

First name and surname
Address
Email
Telephone number
Any comments or answers
Permission to send marketing information by email (if applicable)

We use the information you provide us to communicate with you before and after
the competition and to issue any prizes.

Information submitted in conjunction with competitions will be deleted as soon
as the competition is over.


6. What information does Björn Axén collect in order to develop and improve its
products and services?

We save the following information with the aim of improving our products and
services and to be able to offer you a more personalised experience (legitimate
interest).

Technical information, e.g., IP number, device, information about cookies
Order history
Feedback on our products and services
Demographics e.g., age and gender
Geographical information, e.g., language preferences and location
Click and visitor history

We process your personal data in order to adapt and improve our website, develop
and improve offers, sort our customers based on interest and behaviour patterns,
compare historical data and improve IT systems.

Data saved for analytics and improvement purposes will be held for 36 months.


7. What information does Björn Axén save in order to comply with the company’s
legal obligations?

Björn Axén saves information about your purchase in order to comply with the
company’s legal obligations, e.g., consumer, tax, and accounting legislation.


8. How long will Björn Axén store information about me?

Björn Axén never saves any information longer than we believe to be necessary to
be able to deliver good service and develop our business. We never store
information any longer than the law permits. You can always ask us to delete
your personal data and we will do so if it is legally possible.


9. How do I change my communication preferences for Björn Axén?

You can easily change your communication preferences (subscribe or unsubscribe)
via our booking service or by logging in to My Pages on björnaxen.se. Contact
customer service?


10. How do I know Björn Axén stores my personal data securely?

Your personal data is safe with us. Our IT systems are secure and protect your
confidentiality, privacy, and access to your personal data. If you believe that
your personal data has been processed incorrectly, contact us via
kundservice@bjornaxen.se and we will do everything we can to help you.


11. As an individual, what rights do I have under GDPR?

The GDPR gives individuals a number of rights regarding how companies process
their personal data. For example, you can request that your information is
corrected, deleted, blocked, or transferred.
Read more about your rights on the Swedish Authority for Privacy Protection
website here.


12. How do I get Björn Axén to delete my personal data?

Contact us via kundservice@bjornaxen.se and we will delete all the information
we have stored about you, unless the law stipulates that we must save this data
for tax or accounting purposes.

Please note that if you ask us to delete your information, you will no longer be
able to book treatments at our salon or log in to My Pages on bjornaxen.se. All
previous history such as colour record cards or purchases from bjornaxen.se will
be lost. Naturally, you are always welcome to re-register at any time.
If you want to unsubscribe from any email communication, simply click the link
at the bottom of the most recent email you have received from us.


13. How do I request a copy of all the information Björn Axén has saved about
me?

Contact us via kundservice@bjornaxen.se and we will be happy to help. Please
note that for security reasons, the information we have about you on record can
only be sent to the address where you are registered.


14. How does Björn Axén manage cookies?

A cookie is a small text file that contains information and is saved on your
computer. If you do not want to save cookies, you can change the settings in
your browser.
The Swedish Electronic Communication Act (2003:389) states that anyone visiting
a website that operates cookies must be notified that the website contains
cookies and why they are being used. The visitor must also consent to their use.
Our website uses cookies for purely technical reasons to improve user
functionality. Cookies are only used when they are absolutely necessary, meaning
they will not be used if website features can function without them, or if
cookies can be deleted without incurring any unreasonable costs or disadvantages
for the user.
Here you can read more about how we use cookies.


15. Does Björn Axén share any of my personal data with third parties?

Your information can be shared with companies that process personal data on
behalf of Björn Axén. These are referred to as “data processors”.

Booking system
To be able to manage and process salon visits

Logistics partners
To be able to collect and send goods

Carrier
To be able to deliver your order to your door or service point

Email client
To be able to send out emails such as delivery confirmations and marketing
communication

Payment solution
To be able to take payment for products and services

IT services
For us to be able to offer you technical platforms, such as online stores

We have never – and will never – share or sell your information to third parties
who are not our data processors.

We will always share the information if we are legally bound to do so, for
example upon request from public authorities, the Swedish Tax Agency or the
police.


16. What sources does Björn Axén use to collect personal data about me?

In addition to the information we collect about you or that you provide, we can
also request information about your credit score from credit bureaus or banks.
This applies if you wish to pay via invoice.


17. Will Björn Axén change this privacy policy?

Yes, it is possible, if the law changes or if/when we introduce additional
personal data processing systems. This is version 1.3 of the privacy policy, and
a copy of this version will always be available from Customer Service.


18. Who is responsible for the personal data Björn Axén has collected?

Björn Axén Institut AB, company registration number: 556358-3037, address Birger
Jarlsgatan 124, 111 45, Stockholm is responsible for the personal data collected
by Björn Axén (the data controller).


19. Who should I contact at Björn Axén if I have any further questions about
data protection?

If you have any more questions about how we protect your privacy at Björn Axén,
you are always welcome to contact us via kundservice@bjornaxen.se.

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BON VOY X BJÖRN AXÉN Toiletry bag
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Regarding order

+46 (0)8-545 27 350

kundservice@bjornaxen.se

 

Regarding appointment

+46 (0)8-545 27 350

kundservice@bjornaxen.se

INFORMATION

About Björn Axén

Product philosophy

Product Manual

Purchase terms

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Privacy Policy

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