forms.accaglobal.com
Open in
urlscan Pro
54.76.115.151
Public Scan
URL:
https://forms.accaglobal.com/contact-us?_gl=1*5ctqgb*_ga*Mzk1Njk2MjcxLjE2Nzk0MDQ1NzA.*_ga_J7W3P5MX6E*MTY3OTQwNDU2OS4xLjEuMTY3...
Submission: On March 22 via manual from BE — Scanned from DE
Submission: On March 22 via manual from BE — Scanned from DE
Form analysis 1 forms found in the DOM
<form id="guideContainerForm" autocomplete="off" data-replaceable-tag="guideContainerForm" data-iframe-height="">
<div id="intergration"></div>
<div id="actionField">
<input type="hidden" id=":redirect" name=":redirect" value="https://www.accaglobal.com/gb/en/footer-toolbar/contact-us/thank-you.html">
<input type="hidden" id=":selfUrl" name=":selfUrl" value="/content/forms/af/contact-us">
<script type="text/javascript">
if (window.guideBridge) {
window.guideBridge.connect(function() {
window.guideBridge.visit(function(node) {
if (node.type === "save") {
var enableAnonymous = node.getAttribute("enableAnonymous");
if (!enableAnonymous || enableAnonymous === "false") {
node.enabled = false;
}
}
});
});
} else {
window.addEventListener("bridgeInitializeStart", function(event) {
var gb = event.detail.guideBridge;
gb.connect(function() {
//this function will be called after Adaptive Form is initialized
window.guideBridge.visit(function(node) {
if (node.type === "save") {
var enableAnonymous = node.getAttribute("enableAnonymous");
if (!enableAnonymous || enableAnonymous === "false") {
node.enabled = false;
}
}
});
});
});
};
</script>
</div>
<div class="guideContainerWrapperNode guideContainerNode container" role="main" data-path="/content/forms/af/contact-us/jcr:content/guideContainer" data-guide-test-data="null" data-tmproot="66d5e0f2-9a2b-4fa2-9de1-a05730dfbfd7">
<div class="guideContainerNode">
<div class="step mobileLayout">
<div class="visible-xs">
<div class="rootPanel step">
<ol class="wizard-navigators">
<li data-guide-id="guideContainer-rootPanel-guidebutton___guide-item-nav" title="Cancel" data-guide-parent-id="guideContainer-rootPanel__" class="active" aria-selected="true" aria-disabled="false">
<a class="button-link_nav button-right_nav button-close_nav guideNavIcon">
<span>Cancel</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-afformtitle___guide-item-nav" title="Adaptive Form Title" data-guide-parent-id="guideContainer-rootPanel__" aria-selected="false">
<a class="u-font-overline-heading_nav u-margin-bottom-0_nav guideNavIcon">
<span>Adaptive Form Title</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-afformtitle_70168410___guide-item-nav" title="Adaptive Form Title" data-guide-parent-id="guideContainer-rootPanel__" aria-selected="false">
<a class="guideformtitle_nav u-font-heading_nav h500_nav u-text-center_nav u-margin-top-0_nav u-margin-bottom-0_nav guideNavIcon">
<span>Adaptive Form Title</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" aria-selected="false">
<a class="u-content-container-medium_nav u-content-center_nav u-text-center_nav u-margin-bottom-4_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton___guide-item-nav" title="What's your status with ACCA?" data-guide-parent-id="guideContainer-rootPanel__" aria-selected="false">
<a class="u-content-container-small_nav test-lauch-forms_nav guideNavIcon">
<span>What's your status with ACCA?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist___guide-item-nav" title="What can we help you with?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>What can we help you with?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist_338502109___guide-item-nav" title="What can we help you with? " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>What can we help you with? </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist_231246709___guide-item-nav" title="What can we help you with?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>What can we help you with?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist_758520777___guide-item-nav" title="What can we help you with?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>What can we help you with?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist_1710924031___guide-item-nav" title="What can we help you with?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>What can we help you with?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1347208247___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_245729461___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1543239857___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_35354902___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_904836008___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_181___guide-item-nav" title="Can you pay the full amount by 31st March 2023?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Can you pay the full amount by 31st March 2023?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1432849133___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_578548764___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_1816371018___guide-item-nav" title="Can you pay the full amount by 31st March 2023?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Can you pay the full amount by 31st March 2023?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_443994115___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_816307841___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1592564233___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_665601___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_665601990___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_1653186340___guide-item-nav" title="Have you already sent us an email regarding your withdrawal?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden"
aria-selected="false">
<a class=" guideNavIcon">
<span>Have you already sent us an email regarding your withdrawal?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1826705205___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1033990622___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_2112827090___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_140___guide-item-nav" title="Have you completed the steps above and still face issues?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Have you completed the steps above and still face issues?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_197130___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1474161571___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_140_967533809___guide-item-nav" title="Have you completed the steps above, have issues and have taken a screenshot?" data-guide-parent-id="guideContainer-rootPanel__"
class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Have you completed the steps above, have issues and have taken a screenshot?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_147416_1438368327___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_147416___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_140_787263760___guide-item-nav" title="Have you read and understand the regulations of these exams?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden"
aria-selected="false">
<a class=" guideNavIcon">
<span>Have you read and understand the regulations of these exams?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_147416_1466543594___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1293502635___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1062933256___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1149677954___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1213355138___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_27299678___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_920598634___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1321431043___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1965073573___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1263690299___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_717173098___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_970233503___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1138666656___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_743443561___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_134714802___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_988847242___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_348333758___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_993282178___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_292988011___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1945638421___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1658327304___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_984644452___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1525861282___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_717312109___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1990707034___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_1972843792___guide-item-nav" title="Do you have your supporting documents?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Do you have your supporting documents?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1731100165___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1269708607___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_1406441009___guide-item-nav" title="Have you completed the steps above and still face issues?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden"
aria-selected="false">
<a class=" guideNavIcon">
<span>Have you completed the steps above and still face issues?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_197130125___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_985396892___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_359760660___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideradiobutton_1200938937___guide-item-nav" title="Do you have your documents and are they translated in English? The quickest and easiest way to process your request is to chat with us."
data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Do you have your documents and are they translated in English? The quickest and easiest way to process your request is to chat with us.</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_886935280___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_121901___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_121901_514577310___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1219018712___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_873932___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_873932_1348224162___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_873932021___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_939544173___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_2021950370___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1429721170___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_2072021428___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1736720035___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1468265466___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_150698758___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1638231902___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_676394572___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_929644018___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_683149152___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1457037164___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1995661694___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_1518753061___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_1032089364___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_398128628___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_490905717___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_841660639___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_1860821721___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448_1666751229___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_184448___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1844481020___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="alert-info_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_729595686___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-webchat___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__">
<a class="u-content-center_nav u-font-bold_nav webchat-wrapper_nav guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidenumericbox___guide-item-nav" title="Your registration number (if known)" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-small_nav guideNavIcon">
<span>Your registration number (if known)</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedropdownlist_194466631___guide-item-nav" title="What's your location?" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-small_nav guideNavIcon">
<span>What's your location?</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextbox___guide-item-nav" title="First name (optional)" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-small_nav guideNavIcon">
<span>First name (optional)</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextbox_648841799___guide-item-nav" title="Last name" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-small_nav guideNavIcon">
<span>Last name</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidedatepicker___guide-item-nav" title="Date of Birth" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Date of Birth</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideemail_1031760027___guide-item-nav" title="Email address" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span>Email address</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guideemail___guide-item-nav" title="Email address" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-small_nav guideNavIcon">
<span>Email address</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextbox_1030145530___guide-item-nav" title="Message" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-medium_nav guideNavIcon">
<span>Message</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetextdraw_1910355487___guide-item-nav" title=" " data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon">
<span> </span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-guidetermsandconditi___guide-item-nav" title="Data protection" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-content-container-medium_nav guideNavIcon">
<span>Data protection</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-panel___guide-item-nav" title="captcha" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class=" guideNavIcon" tabindex="0">
<span>captcha</span>
</a>
</li>
<li data-guide-id="guideContainer-rootPanel-submit___guide-item-nav" title="Send" data-guide-parent-id="guideContainer-rootPanel__" class="hidden" aria-selected="false">
<a class="u-text-right_nav guideNavIcon">
<span>Send</span>
</a>
</li>
</ol>
</div>
</div>
<div id="guide-mobile-navigator-wrapper" class="guide-mobile-navigator">
<div class="row">
<div class="clearfix visible-xs">
<button type="button" class="navigator-toggle collapsed af-icon-button" data-toggle="collapse" data-target="#guide-mobile-navigator" aria-label="menu" data-original-title="" title="">
<span class="guideMenuIcon"></span>
</button>
</div>
</div>
<div id="guide-mobile-navigator" class="visible-xs collapse">
<ul class="tab-navigators tab-navigators-mobile" data-guide-id="guideContainer-rootPanel___guide-item-nav-container">
<div id="im_guideContainer-rootPanel-panel__" style="display: none" data-guide-template-marker="true"></div>
<li data-guide-id="guideContainer-rootPanel-panel___guide-item-nav" title="captcha" data-path="/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel" data-guide-parent-id="guideContainer-rootPanel__"
class="hidden" aria-selected="false">
<a data-guide-toggle="tab" data-toggle="collapse" data-target="#guide-mobile-navigator" tabindex="0">
captcha
</a>
</li>
</ul>
</div>
</div>
<div class="guide-header-bar-wrapper">
<div class="guide-header-bar visible-xs">
<div class="guide-breadcrumb" data-target-guide-content="guide-active-panel">Cancel</div>
<div class="guide-nav-toolbar">
<div class="guide-nav-prev guide-nav-toolbar-button" data-guide-wizard-nav="{"focusOption": "prevItemDeep", "runCompletionScript": true, "skipFieldFocus": true}" aria-label="<" role="button">
</div>
<div class="guide-nav-next guide-nav-toolbar-button" data-guide-wizard-nav="{"focusOption": "nextItemDeep", "runCompletionScript": true, "skipFieldFocus": true}" aria-label=">" role="button">
</div>
</div>
</div>
</div>
</div>
<div class="rootPanel">
<div class="guideRootPanel guideRootPanel u-content-center u-content-container-medium" id="guideContainer-rootPanel__" data-path="/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel"
data-guide-view-bind="guideContainer-rootPanel__">
<div class="gridFluidLayout2 gridFluidLayout">
<div id="guideContainer-rootPanel___guide-item-container" class="guideLayout guideGridFluidLayout">
<div class="fd-row guideGridFluidLayout2Container">
<div id="guideContainer-rootPanel-guidebutton___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 active" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidebutton guidefield">
<div class="guideFieldNode guideButton button1598278820644 button-link button-right button-close defaultFieldLayout af-field-empty guideActiveField" id="guideContainer-rootPanel-guidebutton__"
data-guide-view-bind="guideContainer-rootPanel-guidebutton__" style="" data-disabled="false">
<div class="guideFieldWidget guideFieldButtonWidget xfaButton" style="" data-original-title="" title="">
<button class="button-default button-medium Button" type="button" id="guideContainer-rootPanel-guidebutton___widget" name="guideContainer-rootPanel-guidebutton___jqName" style="position: relative;" tabindex="0"
aria-label="Cancel" placeholder="" data-original-title="" title="">
<span class="iconButton-icon"></span>
<span class="iconButton-label" data-guide-button-label="true" style="">Cancel</span>
</button>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidebutton___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-afformtitle___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12" data-guide-parent-id="guideContainer-rootPanel__">
<div class="afFormTitle guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw formTitle u-font-overline-heading u-margin-bottom-0 guideStaticText af-field-filled" id="guideContainer-rootPanel-afformtitle__" style=";"
data-guide-view-bind="guideContainer-rootPanel-afformtitle__" data-disabled="false">
<p>Contact us</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-afformtitle_70168410___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12" data-guide-parent-id="guideContainer-rootPanel__">
<div class="afFormTitle guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw formDescription guideformtitle u-font-heading h500 u-text-center u-margin-top-0 u-margin-bottom-0 guideStaticText af-field-filled" id="guideContainer-rootPanel-afformtitle_70168410__"
style=";" data-guide-view-bind="guideContainer-rootPanel-afformtitle_70168410__" data-disabled="false">
<p>Get in touch with us</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw mandatoryFieldsDescription u-content-container-medium u-content-center u-text-center u-margin-bottom-4 guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw__"
style=";" data-guide-view-bind="guideContainer-rootPanel-guidetextdraw__" data-disabled="false">
<p>All fields are required unless otherwise indicated</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox customerType u-content-container-small test-lauch-forms defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton__" style="" data-mandatory="true" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton__" id="guideContainer-rootPanel-guideradiobutton___label">What's your status with ACCA?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldVerticalAlignment customerType u-content-container-small test-lauch-forms" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton__-1_widget" name="guideContainer-rootPanel-guideradiobutton___jqName" tabindex="0" aria-label="I'm a student/affiliate" aria-required="true"
aria-checked="false" placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>I'm a student/affiliate</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldVerticalAlignment customerType u-content-container-small test-lauch-forms" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton__-2_widget" name="guideContainer-rootPanel-guideradiobutton___jqName" aria-required="true" tabindex="0" aria-label="I’m a member" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>I’m a member</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldVerticalAlignment customerType u-content-container-small test-lauch-forms" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="3" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton__-3_widget" name="guideContainer-rootPanel-guideradiobutton___jqName" aria-required="true" tabindex="0" aria-label="I'm interested in joining ACCA"
aria-checked="false" placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>I'm interested in joining ACCA</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList category defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist__" data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist__" style=""
data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist___widget" id="guideContainer-rootPanel-guidedropdownlist___label">What can we help you with?</label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What can we help you with?" aria-required="true"
id="guideContainer-rootPanel-guidedropdownlist___widget">
<option id="emptyValue" role="none" value="">Select topic</option>
<option data-user-option="" value="Student Annual Subscription - Invoice and Receipts">Annual Subscription - Invoice and Receipts</option>
<option data-user-option="" value="Student Annual Subscription - myACCA Payment Issues">Annual Subscription - myACCA Payment Issues</option>
<option data-user-option="" value="Student Annual Subscription - Part Payment">Annual Subscription - Student Part payment</option>
<option data-user-option="" value="Becoming a member">Becoming a member</option>
<option data-user-option="" value="Certificates and transcripts">Certificates and transcripts</option>
<option data-user-option="" value="Change of details">Change of details</option>
<option data-user-option="" value="Change of name">Change of name</option>
<option data-user-option="" value="Ethics">Ethics and Professional Skills Module</option>
<option data-user-option="" value="Exam centre availability">Exam centre availability</option>
<option data-user-option="" value="Exam docket">Exam docket</option>
<option data-user-option="" value="Exam entry - centre">Exam entry - centre</option>
<option data-user-option="" value="Exam entry - remote">Exam entry - remote</option>
<option data-user-option="" value="Exams">Examinations</option>
<option data-user-option="" value="Exam withdrawal China">China - Exam withdrawals</option>
<option data-user-option="" value="Withdraw">Exam withdrawal - rest of world</option>
<option data-user-option="" value="Exemptions">Exemptions</option>
<option data-user-option="" value="Foundations in Professionalism">Foundations in Professionalism</option>
<option data-user-option="" value="Other">General enquiry</option>
<option data-user-option="" value="Mitigating circumstance - post results">Mitigating circumstance - post results</option>
<option data-user-option="" value="Students myACCA account information - cancelling/freezing/resigning your account">myACCA account information - cancelling/freezing/resigning your account</option>
<option data-user-option="" value="Resetting your password">myACCA - resetting your password</option>
<option data-user-option="" value="System Issues">myACCA - unable to access</option>
<option data-user-option="" value="Oxford Brookes BSc">Oxford Brookes BSc</option>
<option data-user-option="" value="Payment concerns">Payments</option>
<option data-user-option="" value="PER">Practical Experience Requirement</option>
<option data-user-option="" value="Remote session exams China">Remote session exams in China</option>
<option data-user-option="" value="Remote session exams RoW">Remote session exams- Rest of the world</option>
<option data-user-option="" value="Remote Exams Mandatory System Test (MST)">Remote Exams Mandatory System Test (MST)</option>
<option data-user-option="" value="Student Re-registration">Student Re-registration</option>
<option data-user-option="" value="Study options">Study options</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist_338502109___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList category defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist_338502109__" data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist_338502109__"
style="" data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist_338502109___widget" id="guideContainer-rootPanel-guidedropdownlist_338502109___label">What can we help you with? </label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist_338502109___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What can we help you with? " aria-required="true"
id="guideContainer-rootPanel-guidedropdownlist_338502109___widget">
<option id="emptyValue" role="none" value="">Select topic</option>
<option data-user-option="" value="Costs">Costs</option>
<option data-user-option="" value="Exams Query">Examinations</option>
<option data-user-option="" value="Exemptions Query">Exemptions</option>
<option data-user-option="" value="General Query">General enquiry</option>
<option data-user-option="" value="How to register">Registering as a student</option>
<option data-user-option="" value="Study options">Study options</option>
<option data-user-option="" value="Why choose ACCA">Why choose ACCA</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist_338502109___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist_231246709___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList category defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist_231246709__" data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist_231246709__"
style="" data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist_231246709___widget" id="guideContainer-rootPanel-guidedropdownlist_231246709___label">What can we help you with?</label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist_231246709___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What can we help you with?" aria-required="true"
id="guideContainer-rootPanel-guidedropdownlist_231246709___widget">
<option id="emptyValue" role="none" value="">Select topic</option>
<option data-user-option="" value="Member Annual Subscription - myACCA Payment Issues">Annual Subscription - myACCA Payment Issues</option>
<option data-user-option="" value="Member Annual Subscription - Part Payment">Annual Subscription - Member Part payment</option>
<option data-user-option="" value="Certificates and transcripts">Certificates and transcripts</option>
<option data-user-option="" value="Member Change of Details">Change of details</option>
<option data-user-option="" value="Member Change of Name">Change of name</option>
<option data-user-option="" value="CPD">Continuing Professional Development</option>
<option data-user-option="" value="Becoming a Fellow">Becoming a Fellow</option>
<option data-user-option="" value="Other">General enquiry</option>
<option data-user-option="" value="System Issues (members)">myACCA</option>
<option data-user-option="" value="Practising Certificate">Practising Certificate</option>
<option data-user-option="" value="Payment concerns (members)">Payments</option>
<option data-user-option="" value="Reduced Subscriptions">Reduced subscriptions</option>
<option data-user-option="" value="Retirement">Lifetime membership (retirement)</option>
<option data-user-option="" value="Technical Queries">Technical enquiries</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist_231246709___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist_758520777___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList whatCanWeHelpYouWithRemoteExamsChina defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist_758520777__"
data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist_758520777__" style="" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist_758520777___widget" id="guideContainer-rootPanel-guidedropdownlist_758520777___label">What can we help you with?</label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist_758520777___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What can we help you with?"
id="guideContainer-rootPanel-guidedropdownlist_758520777___widget">
<option id="emptyValue" role="none" value="">Select topic</option>
<option data-user-option="" value="Remote Session Exam China - In-session help">Remote Session Exam - In-session help</option>
<option data-user-option="" value="Remote Session Exam in China - Re-enter in week 2">Remote Session Exam - Re-enter in week 2</option>
<option data-user-option="" value="Remote Session Exam China - Mitigating Circumstances">Remote Session Exam - Mitigating Circumstances</option>
<option data-user-option="" value="Remote Session Exam in China - Withdraw and apply credit to myACCA account">Remote Session Exam - Withdraw and apply credit to myACCA account</option>
<option data-user-option="" value="Remote Session Exam in China - General Enquiry">Remote Session Exam - General Enquiry</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist_758520777___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist_1710924031___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList whatCanWeHelpYouWithRemoteExamsRow defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist_1710924031__"
data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist_1710924031__" style="" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist_1710924031___widget" id="guideContainer-rootPanel-guidedropdownlist_1710924031___label">What can we help you with?</label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist_1710924031___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What can we help you with?"
id="guideContainer-rootPanel-guidedropdownlist_1710924031___widget">
<option id="emptyValue" role="none" value="">Select topic</option>
<option data-user-option="" value="Remote Session Exam - In-session help">Remote Session Exam - In-session help</option>
<option data-user-option="" value="Remote Session Exam - Re-enter in week 2">Remote Session Exam - Re-enter in week 2</option>
<option data-user-option="" value="Remote Session Exam - Mitigating Circumstances">Remote Session Exam - Mitigating Circumstances</option>
<option data-user-option="" value="Remote Session Exam - Withdraw and apply credit to myACCA account">Remote Session Exam - Withdraw and apply credit to myACCA account</option>
<option data-user-option="" value="Remote Session Exam - General Enquiry">Remote Session Exam - General Enquiry</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist_1710924031___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1347208247___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberChangeOfNameInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1347208247__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1347208247__" data-disabled="false">
<p>If you change your name through deed poll, marriage or decree nisi, you will need to inform us so this can be updated. If you name is inaccurately reflected on your account, we can resolve that too.</p>
<p>Please have copies of your documentation and relevant certificates copied onto a document for uploading. If not in English, we'd need the documentation to be translated into English by an official, sworn translator and
stamped. These are required to validate your request.</p>
<p><b>Required documents:</b></p>
<ul>
<li>Birth certificate</li>
<li>Change of name by deed poll</li>
<li>Married certificate</li>
<li>Decree nisi</li>
<li>Any other official document showing your name or date of birth</li>
<li>Passport / National ID card / Driving License</li>
</ul>
<p>To request us to change your name, please send your documents to <a rel="nofollow" target="_blank" data-clickable-id="clickable-192">members@accaglobal.com</a> and state ‘I wish for my name to be changed on my ACCA
membership’. Please let us know if you wish to have your name changed on your member or fellowship certificate</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_245729461___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberChangeOfDetails alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_245729461__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_245729461__" data-disabled="false">
<p>If you need to update your personal details on your account, please use the following how to guides after logging into your myACCA account.</p>
<p>It is important you have the correct contact details on your account as this helps us with communication and your account settings.</p>
<p><b>Email</b></p>
<p>On the left, select My details (if using a mobile device select Menu from the top left corner)</p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd" data-clickable-id="clickable-171"><b>myACCA</b></a>
</li>
<li>On the left, select My details (if using a mobile device select Menu from the top left corner) </li>
<li>Select Contact details</li>
<li>Click on Edit under the email address section</li>
<li>Update your email</li>
<li>Scroll to the bottom</li>
<li>Select Save changes</li>
</ol>
<p><b>Telephone number</b></p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd" data-clickable-id="clickable-172"><b>myACCA</b></a>
</li>
<li>On the left, select My details (if using a mobile device select Menu from the top left corner)</li>
<li>Select Contact details</li>
<li>Under the phone section, click on Edit</li>
<li>Update your telephone number</li>
<li>Scroll to the bottom and Save changes.</li>
</ol>
<p><b>Address (mailing/home/business)</b></p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=FF36B76ED69839BA1544133FCA4E207D870D1A323923ED6D6496936C9FB5C752&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2019-09-16T08:35:44Z&goto=https:%2F%2Fsso.accaglobal.com%2F%3Fampostpreserve%3Ddf5d68c0-8e8a-4c96-a3eb-d5a3d948862e" data-clickable-id="clickable-173"><b>myACCA</b></a>
</li>
<li>On the left select My details (if using a mobile device select Menu from the top left corner)</li>
<li>Select Contact details</li>
<li>Scroll to find address</li>
<li>Select Edit</li>
<li>Choose business or home address</li>
<li>Choose your country/region</li>
<li>Click into the address box to start updating. </li>
</ol>
<p>You can amend these details at any time and changes will be updated on your ACCA account within 48 hours. Try browsing the Account details section to check your information is up to date.</p>
<p><b>What next?</b></p>
<p>If you are unable to access your account to update your details, please fill in the details below. Note that is important to provide us with as much information as possible so we can resolve your query as quickly as possible
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1543239857___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentResignationsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1543239857__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1543239857__" data-disabled="false">
<p>We know at times you may wish to pause your studies and cancel or freeze your ACCA account. ACCA term this as resignation.</p>
<p>For us to process your request, please fill in the below form and a member of our team will complete this for you.</p>
<p>We also ask that you give us a reason for this, to help better understand and offer support where applicable.</p>
<p>Please note that if you have outstanding fees on your account, these must be paid when you decide to return to your studies or studentship.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/qualifications/accountancy-career/fees/fees-charges.html" data-clickable-id="clickable-113">Access our fees and charges</a>.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_35354902___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsPartPaymentsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_35354902__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_35354902__" data-disabled="false">
<p>You can pay your subscription balance in instalments to make things more manageable. We ask that the full balance, including any other outstanding fees, is paid by 31<sup>st</sup> March 2023.</p>
<p>You can find out current outstanding balance by:</p>
<ul>
<li>Log into <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/" data-clickable-id="clickable-125">myACCA</a> using your username (ACCA ID) and password</li>
<li>Select <b>Fees and Transactions</b>, then the red button marked <b>view now</b></li>
<li>You'll see all outstanding fees on your account</li>
</ul>
<p>If you wish to let us know you are making part payments, use this form.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_904836008___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberPartPaymentInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_904836008__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_904836008__" data-disabled="false">
<p>You can pay your subscription balance in instalments to make things more manageable. We ask that the full balance, including any other outstanding fees, is paid by 31<sup>st</sup> March 2023. Remember if you have been a
member of ACCA for over 12 months, you need to complete your CPD for the year.
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/sg/en/member/cpd/your-guide-to-cpd/cpd-what-you-need-to-do.html" data-clickable-id="clickable-152">Access more information on CPD.</a></p>
<p>You can find out current outstanding balance by:</p>
<ul>
<li>Log into <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/" data-clickable-id="clickable-153">myACCA</a> using your username (ACCA ID) and password</li>
<li>Select <b>Fees and Transactions</b>, then the red button marked <b>view now</b></li>
<li>You'll see all outstanding fees on your account</li>
</ul>
<p>If you wish to let us know you are making part payments, use this form, before this answer the following questions:</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_181___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox memberCanYouPay defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_181__" data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_181__" style=""
data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_181___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_181__" id="guideContainer-rootPanel-guideradiobutton_181___label">Can you pay the full amount by 31st March 2023?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment memberCanYouPay" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_181__-1_widget" name="guideContainer-rootPanel-guideradiobutton_181___jqName" tabindex="0" aria-label="Yes" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment memberCanYouPay" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_181__-2_widget" name="guideContainer-rootPanel-guideradiobutton_181___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_181___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1432849133___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw membersPaymentsYes guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1432849133__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1432849133__" data-disabled="false">
<p>By selecting yes you will submit a form to ACCA who will record that you are making part payments to your outstanding fees. For instructions on how to make part payments watch our
short <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-155"><b>video</b></a>. Please note you may still receive
email reminders regarding your outstanding balance.</p>
<p>Please ensure that you continue to make your CPD declaration by 1 January each year.</p>
<p>You may be able to apply for reduced subscription,
<a href="https://www.accaglobal.com/an/en/member/membership/managing/pay-your-subscription/reduced-subs.html" target="_blank" data-clickable-id="clickable-157">access further information on reduced subscriptions</a>.</p>
<p>You are still required to make payments towards an outstanding balance whilst waiting for the outcome of a reduced subscription application.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_578548764___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw membersPaymentsNo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_578548764__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_578548764__" data-disabled="false">
<p>All outstanding payments must be made by 31<sup>st</sup> March 2023. Any outstanding balance past that date may result in you being removed from the ACCA Directory of Members. If are removed from the Directory of Members you
will also not be able to access any information contained within your myACCA account.</p>
<p>Please ensure that you continue to make your CPD declaration by 1 January each year.</p>
<p>You may be able to apply for reduced
subscription, <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/an/en/member/membership/managing/pay-your-subscription/reduced-subs.html" data-clickable-id="clickable-117">access further information on reduced subscriptions</a>.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_1816371018___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox radiobutton_18163710181670945291668 defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_1816371018__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_1816371018__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_1816371018___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_1816371018__" id="guideContainer-rootPanel-guideradiobutton_1816371018___label">Can you pay the full amount by 31st March
2023?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment radiobutton_18163710181670945291668" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1816371018__-1_widget" name="guideContainer-rootPanel-guideradiobutton_1816371018___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment radiobutton_18163710181670945291668" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1816371018__-2_widget" name="guideContainer-rootPanel-guideradiobutton_1816371018___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_1816371018___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_443994115___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsPaymentsYes guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_443994115__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_443994115__" data-disabled="false">
<p>By selecting yes you will submit a form to ACCA who will record that you are making part payments to your outstanding fees. For instructions on how to make part payments watch our
short <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-143"><b>video</b></a>. Please note you may still receive
email reminders regarding your outstanding balance. If you want to book an exam you will need to make payment in full your outstanding balance before or at the time of booking”.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_816307841___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsPaymentsNo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_816307841__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_816307841__" data-disabled="false">
<p>All outstanding payments must be made by 31<sup>st</sup> March 2023. Any outstanding balance past that date may result in your myACCA account being suspended. If your account is suspended you will not be able to access any
information contained within.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1592564233___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamGeneralEnquiry alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1592564233__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1592564233__" data-disabled="false">
<p><b>When using this form, it may take longer to reply so we ask that you give us as much detail as possible.</b><br>
</p>
<p>Please view our other options for ‘Remote Session Exams’ first where you may find the answer to your query.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_665601___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamInSessionHelpChina alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_665601__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_665601__" data-disabled="false">
<p>If you have experienced technical issues with your remote exam. In the first instance you should try to resolve this with the invigilator. If they have been unable to help, please select one of the following options.<br>
</p>
<p>If you have completed most of your exam and would like us to mark your paper, you can submit a
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/lk/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html" data-clickableid="clickable-117" data-clickable-id="clickable-110"><b>Mitigating Circumstance</b></a>
on your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-118" data-clickable-id="clickable-111">myACCA</a>.
This will be taken into consideration when we issue your result. Please note we can not give individual feedback on your specific mitigation or how that has been considered with your mark.</p>
<p>If you were unable to launch or complete a large part of your exam, we would encourage you to <b>rebook into week 2</b>. We know how hard you will have prepared and want you give you every opportunity to complete your exam
within the same session.</p>
<p>To rebook into week 2, go to your exam planner on your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-119" data-clickable-id="clickable-112">myACCA</a>.
</p>
<p>Some of our exams are not available in week 2 or we may run out of available seats. Unfortunately, in this scenario we can only advise to <b>withdraw</b> your exam and a credit will be applied to your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-120" data-clickable-id="clickable-113">myACCA</a>
to use toward future fees.</p>
<p>You can use exam planner to self-serve at the end of your exam, or after the week 2 scheduled day subject to a successful Mandatory System Test and Launching your exam.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_665601990___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamInSessionHelpRow alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_665601990__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_665601990__" data-disabled="false">
<p>If you have experienced technical issues with your remote exam. In the first instance you should try to resolve this with the invigilator. If they have been unable to help, please select one of the following options.<br>
</p>
<p>If you have completed most of your exam and would like us to mark your paper, you can submit a
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/lk/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html" data-clickableid="clickable-117" data-clickable-id="clickable-110"><b>Mitigating Circumstance</b></a>
on your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-118" data-clickable-id="clickable-111">myACCA</a>.
This will be taken into consideration when we issue your result. Please note we can not give individual feedback on your specific mitigation or how that has been considered with your mark.</p>
<p>If you were unable to launch or complete a large part of your exam, we would encourage you to <b>rebook into week 2</b>. We know how hard you will have prepared and want you give you every opportunity to complete your exam
within the same session.</p>
<p>To rebook into week 2, go to your exam planner on your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-119" data-clickable-id="clickable-112">myACCA</a>.
</p>
<p>Some of our exams are not available in week 2 or we may run out of available seats. Unfortunately, in this scenario we can only advise to <b>withdraw</b> your exam and a credit will be applied to your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd" data-clickableid="clickable-120" data-clickable-id="clickable-113">myACCA</a>
to use toward future fees.</p>
<p>You can use exam planner to self-serve at the end of your exam, or after the week 2 scheduled day subject to a successful Mandatory System Test and Launching your exam.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_1653186340___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox examWithdrawalChina defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_1653186340__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_1653186340__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_1653186340___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_1653186340__" id="guideContainer-rootPanel-guideradiobutton_1653186340___label">Have you already sent us an email regarding your
withdrawal?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examWithdrawalChina" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1653186340__-1_widget" name="guideContainer-rootPanel-guideradiobutton_1653186340___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examWithdrawalChina" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1653186340__-2_widget" name="guideContainer-rootPanel-guideradiobutton_1653186340___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_1653186340___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1826705205___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw centreWithdrawalChinaYes alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1826705205__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1826705205__" data-disabled="false">
<p>Thank you for sending us your withdrawal request, we're experiencing high volumes of contact and will respond to your email as soon as possible. There is no need to contact us
again. <a rel="nofollow" target="_blank" href="https://cn.accaglobal.com/student/exam/session-based-exam-centers-and-notice.html" data-clickable-id="clickable-153">Access the latest exam centre news and updates</a>.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1033990622___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw centreWithdrawalChinaNo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1033990622__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1033990622__" data-disabled="false">
<p>Please submit your withdrawal request including documented evidence (with translation if applicable) to
<a rel="nofollow" target="_blank" data-clickableid="clickable-134" data-clickable-id="clickable-157">students@accaglobal.com</a>. We are experiencing high volumes of contact and will respond to your email as soon as possible.
There is no need to contact us
again. <a rel="nofollow" target="_blank" href="https://cn.accaglobal.com/student/exam/session-based-exam-centers-and-notice.html" data-clickable-id="clickable-158">Access the latest exam centre news and updates</a>.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_2112827090___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw myAccaUnableToAccessInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_2112827090__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_2112827090__" data-disabled="false">
<p>You can access your myACCA account using your ACCA ID and password to log in.</p>
<p><b>Logging in tips</b></p>
<p>If you know both your username/ACCA ID and the registered email address on your myACCA account, but still can't log in, it may be a browser issue.</p>
<p><b>Trouble Shooting</b></p>
<p>In the event you are facing issues accessing your account:</p>
<p>Clear your internet history, your cache, and cookies</p>
<p>Close the ACCA website and log in page</p>
<p>If you are using a VPN, disconnect this</p>
<p>Make sure your device has the correct local time zone for your current location</p>
<p>Re-open your browser or try other browsers</p>
<p>Take a screen shot of the error or issue you are facing (include the URL)</p>
<p>Note which part of your account you are unable access</p>
<p>Check you have pop-ups enabled</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_140___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox myAccaUnableToAccessOptions defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_140__" data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_140__"
style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_140___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_140__" id="guideContainer-rootPanel-guideradiobutton_140___label">Have you completed the steps above and still face issues?</label>
</div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment myAccaUnableToAccessOptions" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140__-1_widget" name="guideContainer-rootPanel-guideradiobutton_140___jqName" tabindex="0" aria-label="Yes" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment myAccaUnableToAccessOptions" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140__-2_widget" name="guideContainer-rootPanel-guideradiobutton_140___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_140___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_197130___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw resetPasswordRadioNo_copy_1 alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_197130__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_197130__" data-disabled="false">
<p>Please complete the above steps.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1474161571___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examEntryCentre alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1474161571__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1474161571__" data-disabled="false">
<p>To make an exam entry for a Remote Session exam, use the option within
your <a rel="nofollow" target="_blank" href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flogin.ciam.accaglobal.com%2Faccaglobalciam.onmicrosoft.com%2FB2C_1A_Static_SSO_WebAgent%2Fsamlp%2Fsso%2Flogin%3FSAMLRequest%3DhZLNbtswEIRfReBdFiXFtUPYBmSpAQykbWA1LZCLQDNrhwB%252FVO4qad%252B%252BlIw0aQ7JSeDuznC%252FEVcorelFNdCD28OvAZCS39Y4FFNjzYbghJeoUThpAQUp0VZfrkUx46IPnrzyhr2SvK%252BQiBBIe8eSXbNm3ba83NaLZcM5v5rn%252Bef602W5bC74olzUNV8WLPkBAeP8mkV5FCEOsHNI0lEs8aJI%252BTIt8%252B%252F5XPC5KC%252FuWNJEBu0kTaoHoh5Flhl%252F0m6mtLQzqZQ8GX%252BQZqa8zV6OU9c7q1Xw6I80tbdF3eVV11I0VF3bfut%252BwqE6gaNsSihD9Gd3ltTeIYyLvReBOg8JNYQQv6m2vdFKE0uufFAw%252FYk1O0qDMPLexMj0I%252FyrVM8JjpcNFkIL4VEruN1fv9DGnd5iWjDGu6z3SHvAflyCbVYjgphCDZtn8QeBRO%252F0CQ5yjGCVvTZYnd%252FS14i8a258pPozMln5QSJjRd%252Bnx2lUUJAOdTSPrHHlpzqApMhPYQCWbc5X%252Fv9iN38B%26RelayState%3Dhttps%253A%252F%252Fsso.accaglobal.com%252Fpls%252Forasso%252Forasso.wwsso_app_admin.ls_login%253Fsite2pstoretoken%253Dv1.2~A5220E8E~3E676D47556C43E34CE293BD5D11D7483E78FA813200D71789CAB72FD001FA257219A5AE85F4375EF827014EF4353E914281FCCB10162C6E7B058761EE09382DF4A555BEB292A3E3FD0E067251634FA457171DD6F97D18AD68B8FA1C46B929B524CC77C92D3DAEDD8EB3243F0E7CF2DF0770F30C9E05539AE3A4F586EEDFC720C95FBBB99FFEF2D000B215B91C8102D1436B6E0A305244172F4E55BDAB359ADD4215308FA6213CD4481499512CA94DFF6E69ACA3C4941DBC%26SigAlg%3Dhttp%253A%252F%252Fwww.w3.org%252F2001%252F04%252Fxmldsig-more%2523rsa-sha256%26Signature%3DeXWuRm773TOmcrySViltKRicGHc%252BQ%252BW7DOX1R%252BLpqhqPe1yiaiyj3VqcV%252F%252BcIx4TDYVXmlGU95I4J%252FUq9aweZsH1lnQJqdIR1pZzCVoML7mBfSXQ6hGqiv%252Bar8LCn82tz9C9hwFjkQPyuxMrjOOgJZWiT2uGeAVXDygwEBmStgd0qdAg%252BN53h4e43p%252BHWR2YEroq8eetcV0Y0a0hWjpUJqyemefJowIHIvAiArkpW5EuIiO%252FMmKgdjcGD3UXRkfv9A4ALw7PadpTcxnB%252BdvfYG%252Fi%252F4d8xGZr3tsblBNjG2HQyohWT7ijw2qXg0JjkvnYXY77hraivg6NzFojJZlQxxZQFzKSKW4K2oy9hUAiE4NsSbf1k9JyNVl6zf3b3mxcehduM8ecdgMF17hqHTKqg8k3xhXKopnI8oVflKDE1G%252FZv4CImuU4Y1qIq7a5B6dvPra9dSwPQLYinfy5ciGhUUFvn4ClzjC1fFVsm%252FKzb1A5kzcLi%252FehQ8iJjz3UAcFr&data=05%7C01%7CJohn.Allan%40accaglobal.com%7C9fd78a2a410a4eb84a8108dac7e1850a%7Cf2e7de2c59ba49" data-clickableid="clickable-105" data-clickable-id="clickable-108"><b>myACCA</b></a> to
access exam planner.</p>
<p>The planner will show the ‘Remote’ option to allow you to proceed.</p>
<p>The helpful video shows you how to make this entry.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickable-id="clickable-109">Access the deadlines to each exam session.</a></p>
<p>If you face issues making your entry, follow these trouble shooting steps:</p>
<ol>
<li>Close the exam planner</li>
<li>Log out of your myACCA</li>
<li>Clear your cache & cookies</li>
<li>Log back in to your myACCA and try to make your booking</li>
<li>If the issue persists, try another browser.</li>
</ol>
<p>Should you still face issues, take a screen shot of the issue including the URL.</p>
<p>We have steps in place to make sure your remote exam goes as smoothly as possible and require you to perform a Mandatory System Test within exam planner on your myACCA account. The final test that you complete before your
exam should be recorded as a pass to be eligible for post exam options.</p>
<p>As these exams are not taken in one of our centres, the
<a href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/rules-and-regs/exam-regulations.html" target="_blank" data-clickable-id="clickable-110">exam regulations</a> must be read before contacting us. We
may be able to help you with your booking and will ask you to confirm these when you select the webchat widget</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_140_967533809___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox examEntryCentreQuestion defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_140_967533809__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_140_967533809__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_140_967533809___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_140_967533809__" id="guideContainer-rootPanel-guideradiobutton_140_967533809___label">Have you completed the steps above, have
issues and have taken a screenshot?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examEntryCentreQuestion" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140_967533809__-1_widget" name="guideContainer-rootPanel-guideradiobutton_140_967533809___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examEntryCentreQuestion" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140_967533809__-2_widget" name="guideContainer-rootPanel-guideradiobutton_140_967533809___jqName" tabindex="0" aria-label="No" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_140_967533809___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_147416_1438368327___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examEntryCentreNo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_147416_1438368327__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_147416_1438368327__" data-disabled="false">
<p>Please complete the above steps and take a screenshot if you're still facing issues.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_147416___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examEntryRemoteInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_147416__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_147416__" data-disabled="false">
<p>To make an exam entry for a Remote Session exam, use the option within your
<a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZLNbtswEIRfReBdFiXFtUPYBmSpAQykbWA1LZCLQDNrhwB%2FVO4qad%2B%2BlIw0aQ7JSeDuznC%2FEVcorelFNdCD28OvAZCS39Y4FFNjzYbghJeoUThpAQUp0VZfrkUx46IPnrzyhr2SvK%2BQiBBIe8eSXbNm3ba83NaLZcM5v5rn%2Bef602W5bC74olzUNV8WLPkBAeP8mkV5FCEOsHNI0lEs8aJI%2BTIt8%2B%2F5XPC5KC%2FuWNJEBu0kTaoHoh5Flhl%2F0m6mtLQzqZQ8GX%2BQZqa8zV6OU9c7q1Xw6I80tbdF3eVV11I0VF3bfut%2BwqE6gaNsSihD9Gd3ltTeIYyLvReBOg8JNYQQv6m2vdFKE0uufFAw%2FYk1O0qDMPLexMj0I%2FyrVM8JjpcNFkIL4VEruN1fv9DGnd5iWjDGu6z3SHvAflyCbVYjgphCDZtn8QeBRO%2F0CQ5yjGCVvTZYnd%2FS14i8a258pPozMln5QSJjRd%2Bnx2lUUJAOdTSPrHHlpzqApMhPYQCWbc5X%2Fv9iN38B&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~3E676D47556C43E34CE293BD5D11D7483E78FA813200D71789CAB72FD001FA257219A5AE85F4375EF827014EF4353E914281FCCB10162C6E7B058761EE09382DF4A555BEB292A3E3FD0E067251634FA457171DD6F97D18AD68B8FA1C46B929B524CC77C92D3DAEDD8EB3243F0E7CF2DF0770F30C9E05539AE3A4F586EEDFC720C95FBBB99FFEF2D000B215B91C8102D1436B6E0A305244172F4E55BDAB359ADD4215308FA6213CD4481499512CA94DFF6E69ACA3C4941DBC&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=eXWuRm773TOmcrySViltKRicGHc%2BQ%2BW7DOX1R%2BLpqhqPe1yiaiyj3VqcV%2F%2BcIx4TDYVXmlGU95I4J%2FUq9aweZsH1lnQJqdIR1pZzCVoML7mBfSXQ6hGqiv%2Bar8LCn82tz9C9hwFjkQPyuxMrjOOgJZWiT2uGeAVXDygwEBmStgd0qdAg%2BN53h4e43p%2BHWR2YEroq8eetcV0Y0a0hWjpUJqyemefJowIHIvAiArkpW5EuIiO%2FMmKgdjcGD3UXRkfv9A4ALw7PadpTcxnB%2BdvfYG%2Fi%2F4d8xGZr3tsblBNjG2HQyohWT7ijw2qXg0JjkvnYXY77hraivg6NzFojJZlQxxZQFzKSKW4K2oy9hUAiE4NsSbf1k9JyNVl6zf3b3mxcehduM8ecdgMF17hqHTKqg8k3xhXKopnI8oVflKDE1G%2FZv4CImuU4Y1qIq7a5B6dvPra9dSwPQLYinfy5ciGhUUFvn4ClzjC1fFVsm%2FKzb1A5kzcLi%2FehQ8iJjz3UAcFr" data-clickable-id="clickable-99">myACCA</a>
to access exam planner.</p>
<p>The planner will show the ‘Remote’ option to allow you to proceed.</p>
<p>The helpful video shows you how to make this entry.</p>
<p>
<a href="_To%20make%20an%20exam%20entry%20for%20a%20Remote%20Session%20exam,%20use%20the%20option%20within%20your%20myACCA%20to%20access%20exam%20planner.%20The%20planner%20will%20show%20the%20%E2%80%98Remote%E2%80%99%20option%20to%20allow%20you%20to%20proceed.%20The%20helpful%20video%20shows%20you%20how%20to%20make%20this%20entry.%20Please%20note%20that%20there%20are%20deadlines%20to%20each%20exam%20session%20which%20can%20be%20found%20here.%20If%20you%20face%20issues%20making%20your%20entry,%20follow%20these%20trouble%20shooting%20steps_%20-%09Close%20the%20exam%20planner%20-%09Log%20out%20of%20your%20myACCA%20-%09Clear%20your%20cache%20&%20cookies%20-%09Log%20back%20in%20to%20your%20myACCA%20and%20try%20to%20make%20your%20booking%20-%09If%20the%20issue%20persists,%20try%20another%20browser%20Should%20you%20still%20face%20issues,%20take%20a%20screen%20shot%20of%20the%20issue%20including%20the%20URL.%20We%20have%20steps%20in%20place%20to%20make%20sure%20your%20remote%20exam%20goes%20as%20smoothly%20as%20possible%20and%20require%20you%20to%20perform%20a%20Mandatory%20System%20Test%20within%20exam%20planner%20on%20your%20myACCA%20account.%20The%20final%20test%20that%20you%20complete%20before%20your%20exam%20should%20be%20recorded%20as%20a%20pass%20to%20be%20eligible%20for%20post%20exam%20options.%20%20As%20these%20exams%20are%20not%20taken%20in%20one%20of%20our%20centres,%20the%20exam%20regulations%20must%20be%20read%20before%20contacting%20us.%20We%20may%20be%20able%20to%20help%20you%20with%20your%20booking%20and%20will%20ask%20you%20to%20confirm%20these%20when%20you%20select%20the%20webchat%20widget" data-clickable-id="clickable-101">Access the deadlines to each exam session.</a>
</p>
<p>If you face issues making your entry, follow these trouble shooting steps:</p>
<ol>
<li>Close the exam planner</li>
<li>Log out of your myACCA</li>
<li>Clear your cache & cookies</li>
<li>Log back in to your myACCA and try to make your booking</li>
<li>If the issue persists, try another browser.</li>
</ol>
<p>Should you still face issues, take a screen shot of the issue including the URL.</p>
<p>We have steps in place to make sure your remote exam goes as smoothly as possible and require you to perform a Mandatory System Test within exam planner on your myACCA account. The final test that you complete before your
exam should be recorded as a pass to be eligible for post exam options.</p>
<p>As these exams are not taken in one of our centres, the exam regulations must be read before contacting us. We may be able to help you with your booking and will ask you to confirm these when you select the webchat widget</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_140_787263760___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox examEntryRemoteQuestion defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_140_787263760__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_140_787263760__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_140_787263760___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_140_787263760__" id="guideContainer-rootPanel-guideradiobutton_140_787263760___label">Have you read and understand the regulations
of these exams?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examEntryRemoteQuestion" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140_787263760__-1_widget" name="guideContainer-rootPanel-guideradiobutton_140_787263760___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment examEntryRemoteQuestion" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_140_787263760__-2_widget" name="guideContainer-rootPanel-guideradiobutton_140_787263760___jqName" tabindex="0" aria-label="No" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_140_787263760___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_147416_1466543594___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examEntryRemoteNo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_147416_1466543594__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_147416_1466543594__" data-disabled="false">
<p>Please read the exam regulations before contacting us.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1293502635___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examDocketInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1293502635__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1293502635__" data-disabled="false">
<p>Exam dockets are released two weeks before your exam session. This will provide key information, the location of your exam and the exam you have booked.</p>
<p>For centre exams, please print a copy from your <a rel="nofollow" target="_blank" href="https://myacca.accaglobal.com/" data-clickable-id="clickable-91">myACCA</a> account and take this with you to the centre.</p>
<p>For remote exam, it is not required to present this to the invigilator.</p>
<p>If you face any issues with downloading the docket, please use the webchat option so we can send your docket. This service is the quickest way of resolving your concerns.</p>
<p>We would like to wish you every success with your exams.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1062933256___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw mitigatingCircumstancesPR alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1062933256__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1062933256__" data-disabled="false">
<p>If you believe that we have not applied our procedures properly when you receive your exam result, you can appeal to the Examinations Appeals Committee.</p>
<p><b>To appeal:</b></p>
<p>Email your request to: <a rel="nofollow" target="_blank" data-clickable-id="clickable-103">AR-MCappeals@accaglobal.com</a><br> Appeal fee: <b>£30</b>.<br> Appeal submission deadline: <b>17 August</b> for
the June 2022 exam session.</p>
<p>When we receive your appeal request, the relevant fee will be raised on your account. You must pay this by the appeal submission deadline. </p>
<p>Once you have paid the fee, we will send you an appeal acknowledgement email. This email will:</p>
<ul>
<li>confirm that your appeal has been registered</li>
<li>advise you of the date that you will receive the outcome of your appeal. </li>
</ul>
<p>Your request to appeal will then be forwarded to the committee for consideration. </p>
<p>The committee meets once per exam session. Therefore, we are unable to consider any appeals made after the submission deadline or provide you with the outcome any earlier than the date given in your acknowledgement
email. </p>
<p>The appeals process is <b>not a re-consideration of your circumstances</b>. The Committee will undertake independent checks to confirm all stages of the mitigating circumstances process were undertaken and the correct
mark was in fact issued to you. You will not receive any detail on the consideration given, such as awarded marks. Additional documentation or information on your circumstances cannot be submitted at this time.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1149677954___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw systemTestInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1149677954__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1149677954__" data-disabled="false">
<p>The system test is in place to check you meet the requirements to take a remote exam. It will test the following areas:</p>
<ul>
<li>Device - <a rel="nofollow" target="_blank" href="https://home.pearsonvue.com/op/OnVUE-technical-requirements" data-clickable-id="clickable-101">make sure your device meets the minimum requirements</a></li>
<li>Internet connection and speed - always use a wired connection</li>
<li>Camera and Microphone - you should enable your privacy settings to allow the exam access</li>
<li>Close all applications - if they are still running you can end them in task manager. If continue to open, disable the application in task manager</li>
<li>Software - we always recommend updating your software regularly and it should be running the latest version</li>
</ul>
<p>Once you pass the test, take a screen shot and keep it. It should have the date and time from your device when you completed the test and the access code ‘<b>from’</b> the screen. A record will be updated to ACCA 24 hours
later. There is no need to send this to us.</p>
<p>In event of it not passing, the screen will display where is does not pass. </p>
<p>Your last test should be a pass to grant eligibility for post exam options.</p>
<p>Please note that the Mandatory System Test can only be taken from the <b>exam planner</b> and should not be taken using a Hotspot or Dongle</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1213355138___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw reRegistrationNew alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1213355138__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1213355138__" data-disabled="false">
<p>If your account has been suspended and you’d like to re-register with ACCA please fill in all of the fields below.</p>
<p>By submitting your details using this form your myACCA account will be reopened within 24 hours to allow you to view your outstanding balance which will include a re-registration fee. Once you have viewed you balance you can
take payment via myACCA.</p>
<p>Once your request has been submitted we will contact you to inform you of the deadline for payment which will be 10 days after reopening your account.</p>
<p>If payment has not been made in full by the deadline which will be 10 days from reopening your account will automatically be deactivated again, preventing further access.</p>
<p>Once you have submitted the form you will not need to contact us again for your account to be opened.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_27299678___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw certificatesInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_27299678__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_27299678__" data-disabled="false">
<p><b>Did you know?</b></p>
<p>You can download your certificates and transcript via myACCA.</p>
<p><a rel="nofollow" target="_blank" href="https://myacca.accaglobal.com/" data-clickable-id="clickable-1">Login to myACCA</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_920598634___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw becomeMemberInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_920598634__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_920598634__" data-disabled="false">
<p><b>Becoming a member</b></p>
<p>To become a member, you must complete all exams, your Ethics and Professional Skills module and your Practical Experience Requirement.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/becoming-member/member-ready.html" data-clickable-id="clickable-2">Read about becoming a member</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1321431043___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1321431043__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1321431043__" data-disabled="false">
<p><b>Exams</b></p>
<p>Are you looking for key dates for upcoming
exams? <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickable-id="clickable-61">Check our key dates section for more details</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1965073573___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw examCentreAvailability alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1965073573__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1965073573__" data-disabled="false">
<p>As the standard entry deadline draws closer, if a centre is unavailable on the exam planner this means the centre is full and no further seats are available.</p>
<p>If you're resident in one of
the <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/enter-an-exam/exam-availability-and-booking.html" data-clickableid="clickable-69" data-clickable-id="clickable-196">locations listed</a>, you
may have the option to take a remotely invigilated exam, or exam at home.</p>
<p>
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/how-to-book.html" data-clickableid="clickable-70" data-clickable-id="clickable-197">Watch our short video to help you book</a>.
</p>
<p>It's important that you meet the technical requirements and carry out a systems test before booking.</p>
<p>The deadline for exam session can be found on our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/in/en/student/getting-started/important-dates.html" data-clickable-id="clickable-198">key dates page.</a>
</p>
<p>
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams.html" data-clickableid="clickable-71" data-clickable-id="clickable-199">For more information read our FAQs</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1263690299___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw exemptionsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1263690299__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1263690299__" data-disabled="false">
<p><b>Exemptions</b></p>
<p>If you are looking to join ACCA or request exemptions from our exams based on previous learning experience gained, you can use our
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/exemptions-calculator.html" data-clickable-id="clickable-113">exemptions calculator</a> to see what you may be able to claim.</p>
<p>Please note that some courses or institutions may not be listed or available.</p>
<p>If you want us to complete an exemption assessment for you, you can send us your information and documentation to
<a rel="nofollow" target="_blank" data-clickable-id="clickable-114">students@accaglobal.com</a> </p>
<p><b>What do we need?</b></p>
<ul>
<li>Official proof of any qualifications, such as academic transcripts and award certificates.</li>
<li>Please email us with full details of the qualifications that you hold and we will be happy to assess them for you.</li>
</ul>
<p>Where documents have been issued in a language other than English, we require a photocopy of both the original language documents and a copy of the official English translation. Any documents not in English must be officially
translated before they are sent to us.</p>
<p>Only copies (not originals*) of official documentation signed and stamped by the awarding body, can be accepted. We also don’t take responsibility for the return of irreplaceable documents</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_717173098___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw oxfordBrookesInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_717173098__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_717173098__" data-disabled="false">
<p><b>Oxford Brookes</b></p>
<p>Are you looking for eligibility requirements?</p>
<p>
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/oxford-brookes-bsc-hons-in-applied-accounting.html" data-clickable-id="clickable-5">Check out our Oxford Brookes area for more details</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_970233503___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw paymentInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_970233503__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_970233503__" data-disabled="false">
<p><b>Trying to make a payment?</b></p>
<p>You can pay by credit or debit card on myACCA. Please don't include debit or credit card information in this form as we will not be able to process your payment using it.</p>
<p>
<a rel="nofollow" target="_blank" href="https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx" data-clickable-id="clickable-6">Login to myACCA</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1138666656___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw perInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1138666656__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1138666656__" data-disabled="false">
<p><b>Practical Experience Requirement</b></p>
<p>Are you looking for information on Practical Experience Requirement?</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/practical-experience-per.html" data-clickable-id="clickable-7">You may find what you need in our PER area</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_743443561___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studyOptionsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_743443561__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_743443561__" data-disabled="false">
<p><b>Study options</b></p>
<p>Our study support resource pages contain a range of resources to support your learning.
<a href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/prepare-for-exams/InSession-exam-countdown-emails/mock-exam-event.html" target="_blank" data-clickable-id="clickable-117">Access support for your March exams</a>.
For the best chance of exam success, we recommend you use these resources alongside online or face to face tuition from an Approved Learning Partner.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/tuition-study-options.html" data-clickableid="clickable-8" data-clickable-id="clickable-40">Check out our study options</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_134714802___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw accaBenefitInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_134714802__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_134714802__" data-disabled="false">
<p><b>How can ACCA benefit you?</b></p>
<p>When you study with ACCA, you can take your career in any direction. You open doors to the best and most interesting roles all over the world. And you become one of the sought-after finance professionals our fast-changing
world needs.</p>
<p><a href="https://www.accaglobal.com/hk/en/qualifications/why-acca.html" target="_blank" data-clickable-id="clickable-45">Why choose to study ACCA</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_988847242___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw cpdInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_988847242__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_988847242__" data-disabled="false">
<p><b>CPD</b></p>
<p>CPD supports your career by providing you with the knowledge and skills that you need to excel in your role, as well as enhance your employability for the future.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/cpd.html" data-clickableid="clickable-9" data-clickable-id="clickable-48">Read more about CPD</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_348333758___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw fellowshipInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_348333758__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_348333758__" data-disabled="false">
<p><b>Fellowship</b></p>
<p>After five-years' continuous membership, you’ll earn the right to use the ‘FCCA’ designation and enjoy the additional prestige of being a Fellow. There's also no formal application process.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/membership/fellowship.html" data-clickableid="clickable-10" data-clickable-id="clickable-40">Read about fellowship</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_993282178___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw reducedSubsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_993282178__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_993282178__" data-disabled="false">
<p><b>Reduced subscriptions</b></p>
<p>Are you looking for reduced subscriptions eligibility criteria and how to apply?</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/membership/subscription/reduced-subs.html" data-clickable-id="clickable-11">Check our reduced subscription information</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_292988011___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw retirementLifetimeInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_292988011__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_292988011__" data-disabled="false">
<p><b>Lifetime membership (retirement)</b></p>
<p>Are you looking for eligibility criteria?</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/membership/lifetime-membership-retirement.html" data-clickable-id="clickable-12">Our lifetime membership area may help</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1945638421___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw technicalInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1945638421__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1945638421__" data-disabled="false">
<p><b>Technical enquiries</b></p>
<p>Are you looking to make a technical enquiry or more detail as to what a 'technical enquiry' is?</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/technical-activities/uk-tech.html" data-clickable-id="clickable-13">Our technical advisory area may help</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1658327304___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw epsmInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1658327304__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1658327304__" data-disabled="false">
<p><b>EPSM</b></p>
<p>The EPSM helps you develop these practical real-world skills so you can make an impact from day one in organisations.</p>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/faq-ethics.html" data-clickableid="clickable-49" data-clickable-id="clickable-50">FAQs on EPSM</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_984644452___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw fipInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_984644452__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_984644452__" data-disabled="false">
<p><b>Foundations in Professionalism</b></p>
<p>It’s important for all students, irrespective of what qualification they are studying or their career aspirations, to understand what it means to work and act professionally and ethically in the workplace.</p>
<p><a href="https://www.accaglobal.com/gb/en/student/ethics/fip.html" target="_blank" data-clickable-id="clickable-55">Read about Foundations in Professonalism</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1525861282___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw myAccaInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1525861282__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1525861282__" data-disabled="false">
<p><b>myACCA</b></p>
<p>Having problems logging in? Please visit our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/myacca/problems-logging-in.html" data-clickable-id="clickable-65">help page</a> on logging in
before submitting your message.</p>
<p>If you still need help, please send us a detailed description of the issue you are encountering, so we can resolve the issue as quickly as possible.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_717312109___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw pcInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_717312109__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_717312109__" data-disabled="false">
<p><b>Practising Certificates</b></p>
<p>Looking for the requirements and how to apply?</p>
<p>
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/sectors/smp/practising-certificates-and-licences/apply-for-an-acca-practising-certificate.html" data-clickable-id="clickable-16">Check out our Practising Certificates area</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1990707034___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentWithdrawExamInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1990707034__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1990707034__" data-disabled="false">
<p>ACCA’s long-held approach to students wishing to amend or cancel exam bookings is to allow this before the standard entry deadline. Any student cancelling before the deadline will have their exam fee credited to their
account.<br>
</p>
<p>But we understand that occasionally difficult circumstances arise after the deadline, such as serious illness, bereavement, or unexpected travel cancellations, which prevent a student from attending an exam. In such cases,
they can apply with documentary evidence after the exam date for their fee to be credited.</p>
<p>Withdrawals will only be considered under serious extenuating circumstances, and where supported by documentary evidence. Minor illnesses or workload issues, for example, cannot be considered.</p>
<p>Our approach aims to support our students by allowing us to plan for exam sittings but supporting those with the most difficult circumstances.</p>
<p>If you still wish to request a withdrawal, please have your documents ready and use the link to web chat at the bottom of this page:</p>
<ul>
<li>medical letter or report from your doctor / GP / medical professional</li>
<li>copy of covid positive test / screen shot of isolation request</li>
<li>cancellation email or notice from a travel provider</li>
<li>copy of death certificate.</li>
</ul>
<p><b>Documents should be stamped and on official headed paper, translated to English by official translator where applicable.</b></p>
<p>If your are looking to contact us about an Exam in <b>China</b>, please use the <b>China – Exam Withdrawal</b> option on our Contact Us page</p>
<p>We may not process your request until after the exam session when your case will be assessed. You should make every attempt to take your exam and if you decide to still attend our Exam Centres team will review your attendance
and not process your withdrawal request. You <b>do not</b> have to contact us again to tell us you attended.
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/exam-sessions.html#withdraw" data-clickableid="clickable-105" data-clickable-id="clickable-104">Find more information about exam cancellation.</a>
</p>
<p>The deadline for requesting an exam withdraw is covered on our
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickableid="clickable-106" data-clickable-id="clickable-105">important dates page</a>.</p>
<p>You may be able to switch your centre exam to taking it remotely. If you are wanting to make this change you should visit our website and pay attention to the
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/before-you-book.html" data-clickableid="clickable-107" data-clickable-id="clickable-106">Exam Regulations</a>
before requesting a remote exam. You can only switch to take the same exam you have already booked, up to 3 days before your exam is scheduled, subject to availability.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_1972843792___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox withdrawDocumentsRadio defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_1972843792__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_1972843792__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_1972843792___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_1972843792__" id="guideContainer-rootPanel-guideradiobutton_1972843792___label">Do you have your supporting documents?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment withdrawDocumentsRadio" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1972843792__-1_widget" name="guideContainer-rootPanel-guideradiobutton_1972843792___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment withdrawDocumentsRadio" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1972843792__-2_widget" name="guideContainer-rootPanel-guideradiobutton_1972843792___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_1972843792___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1731100165___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw withdrawGetDocuments alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1731100165__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1731100165__" data-disabled="false">
<p>Please refer to the above supporting document checklist. Once you have the supporting documents please select “Yes” when asked if you have your supporting documents and we will be able to assist you</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1269708607___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsResetPasswordInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1269708607__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1269708607__" data-disabled="false">
<p>You can normally reset your password through the 'Forgotten your password?' option found on
the <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/an/en/myacca.html" data-clickable-id="clickable-91">login screen for myACCA</a>. By entering your username (ACCA ID), you should receive an email with a
link to reset your password.<br>
</p>
<p>Your new password must be a minimum of 8 characters long and contain at least: </p>
<ul>
<li>One lower case alphabetic character </li>
<li>One upper case alphabetic character </li>
<li>One special character (for example ? ! / #~ @)</li>
<li>One numeric character </li>
</ul>
<p><b>Logging in tips</b></p>
<p>If you know both your username/ACCA ID and the registered email address on your myACCA account, but still can't log in, it may be a browser issue. </p>
<p>If you have registered with us and you have not had confirmation your account is created, we are unable to reset your password.</p>
<p><b>Troubleshooting</b></p>
<p>In the event you are unable reset your password:</p>
<ol>
<li>Clear your internet history, your cache, and cookies</li>
<li>Close the ACCA website and log in page</li>
<li>Re-open your browser or try other browsers</li>
<li>Check your spam or junk folder for the password reset link</li>
<li>Take a screen shot of the error or issue you are facing (include the URL)</li>
</ol>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_1406441009___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox resetPasswordRadioButton defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_1406441009__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_1406441009__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_1406441009___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_1406441009__" id="guideContainer-rootPanel-guideradiobutton_1406441009___label">Have you completed the steps above and still face
issues?</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment resetPasswordRadioButton" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1406441009__-1_widget" name="guideContainer-rootPanel-guideradiobutton_1406441009___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment resetPasswordRadioButton" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1406441009__-2_widget" name="guideContainer-rootPanel-guideradiobutton_1406441009___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_1406441009___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_197130125___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw resetPasswordRadioNo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_197130125__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_197130125__" data-disabled="false">
<p>Please complete the above steps.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_985396892___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsChangeDetailsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_985396892__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_985396892__" data-disabled="false">
<p>If you need to update your personal details on your account, please use the following how to guides after logging into your myACCA account..</p>
<p>It is important you have the correct contact details on your account as this helps us with communication and your account settings.</p>
<p><b>Email</b></p>
<p>On the left, select My details (if using a mobile device select Menu from the top left corner)</p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd" data-clickable-id="clickable-82">myACCA</a>
</li>
<li>On the left, select My details (if using a mobile device select Menu from the top left corner) </li>
<li>Select Contact details</li>
<li>Click on Edit under the email address section</li>
<li>Update your email</li>
<li>Scroll to the bottom</li>
<li>Select Save changes</li>
</ol>
<p><b>Telephone number</b></p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd" data-clickableid="clickable-101" data-clickable-id="clickable-83">myACCA</a>
</li>
<li>On the left, select My details (if using a mobile device select Menu from the top left corner)</li>
<li>Select Contact details</li>
<li>Under the phone section, click on Edit</li>
<li>Update your telephone number</li>
<li>Scroll to the bottom and Save changes.</li>
</ol>
<p><b>Address (mailing/home/business)</b></p>
<ol>
<li>Login
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=FF36B76ED69839BA1544133FCA4E207D870D1A323923ED6D6496936C9FB5C752&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2019-09-16T08:35:44Z&goto=https:%2F%2Fsso.accaglobal.com%2F%3Fampostpreserve%3Ddf5d68c0-8e8a-4c96-a3eb-d5a3d948862e" data-clickableid="clickable-102" data-clickable-id="clickable-84">myACCA</a>
</li>
<li>On the left select My details (if using a mobile device select Menu from the top left corner)</li>
<li>Select Contact details</li>
<li>Scroll to find address</li>
<li>Select Edit</li>
<li>Choose business or home address</li>
<li>Choose your country/region</li>
<li>Click into the address box to start updating. </li>
</ol>
<p>You can amend these details at any time and changes will be updated on your ACCA account within 48 hours. Try browsing the Account details section to check your information is up to date.</p>
<p>Please note, you can’t make any changes to your personal details 7 days before the exam results are released as the facility is unavailable. To receive your results at your chosen email address you must update your email
address at least 8 days before result.</p>
<p><b>What next?</b></p>
<p>Have you completed the steps above and still face issues?</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_359760660___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentsChangeNameInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_359760660__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_359760660__" data-disabled="false">
<p>If you change your name through deed poll, marriage or decree nisi, you will need to inform us so this can be updated. If you name is inaccurately reflected on your account, we can resolve that too.<br>
</p>
<p>Please have copies of your documentation and relevant certificates copied onto a document for uploading. If not in English, we'd need the documentation to be translated into English by an official, sworn translator and
stamped. These are required to validate your request.</p>
<p><b>Required documents</b></p>
<ul>
<li>Birth certificate</li>
<li>Change of name by deed poll</li>
<li>Married certificate</li>
<li>Decree nisi</li>
<li>Any other official document showing your name or date of birth</li>
<li>Passport / National ID card / Driving License</li>
</ul>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideradiobutton_1200938937___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideradiobutton guidefield">
<div class="guideFieldNode guideCheckBox changeOfNameRadioButton defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideradiobutton_1200938937__"
data-guide-view-bind="guideContainer-rootPanel-guideradiobutton_1200938937__" style="" data-disabled="false" role="radiogroup" aria-labelledby="guideContainer-rootPanel-guideradiobutton_1200938937___label">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideradiobutton_1200938937__" id="guideContainer-rootPanel-guideradiobutton_1200938937___label">Do you have your documents and are they translated
in English? The quickest and easiest way to process your request is to chat with us.</label></div>
<div class="guideRadioButtonGroupItems" style=";">
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment changeOfNameRadioButton" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="1" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1200938937__-1_widget" name="guideContainer-rootPanel-guideradiobutton_1200938937___jqName" tabindex="0" aria-label="Yes" aria-checked="false"
placeholder="" style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>Yes</label>
</div>
</div>
<div class="guideRadioButtonItem afRadioButtonItem guideFieldHorizontalAlignment changeOfNameRadioButton" data-original-title="" title="">
<div class="guideFieldWidget left XfaCheckBox" data-id="2" data-original-title="" title="">
<input type="radio" id="guideContainer-rootPanel-guideradiobutton_1200938937__-2_widget" name="guideContainer-rootPanel-guideradiobutton_1200938937___jqName" tabindex="0" aria-label="No" aria-checked="false" placeholder=""
style="position: relative;">
</div>
<div class="guideWidgetLabel right">
<label>No</label>
</div>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideradiobutton_1200938937___desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_886935280___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw obtainDocumentsInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_886935280__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_886935280__" data-disabled="false">
<p>Please can you obtain your documents and come back to chat with us.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_121901___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentAccountSuspension alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_121901__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_121901__" data-disabled="false">
<p>We're sorry to learn that you were unable to make payment by the deadline.</p>
<p>You will still have access to your myACCA account until 23:59 on 29 May to log in and make the missed payment without penalty.</p>
<p>It this is not done, you will be required to follow the standard reactivation process.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_121901_514577310___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw affiliateAccountSuspension alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_121901_514577310__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_121901_514577310__" data-disabled="false">
<p>We're sorry to learn that you were unable to make payment by the deadline.</p>
<p>You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment without penalty.</p>
<p>It this is not done, you will be required to follow the standard reactivation process.</p>
<p>You will find the Reinstatement form in the <a href="https://www.accaglobal.com/an/en/member/membership/register.html" target="_blank" data-clickable-id="clickable-120">your place on the register</a> section of our website.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1219018712___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberAccountSuspension alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1219018712__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1219018712__" data-disabled="false">
<p>We're sorry to learn that you were unable to make payment by the deadline.</p>
<p>You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment and/or submit your CPD declaration(s) without penalty.</p>
<p>It this is not done, you will be required to follow the standard reactivation process.</p>
<p>You will find the Reinstatement form in the <a href="https://www.accaglobal.com/an/en/member/membership/register.html" target="_blank" data-clickable-id="clickable-73">your place on the register section</a> of our website.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_873932___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentAccountSuspensionInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_873932__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_873932__" data-disabled="false">
<p>If you're unable to access your myACCA account, in the first instance please try and
<a href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent" target="_blank" data-clickable-id="clickable-77">reset your password</a>.
</p>
<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_873932_1348224162___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw affiliateAccountSuspensionInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_873932_1348224162__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_873932_1348224162__" data-disabled="false">
<p>If you're unable to access your myACCA account, in the first instance please try and
<a href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent" target="_blank" data-clickable-id="clickable-124">reset your password</a>.
</p>
<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_873932021___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberAccountSuspensionInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_873932021__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_873932021__" data-disabled="false">
<p>If you're unable to access your myACCA account, in the first instance please try and
<a href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent" target="_blank" data-clickable-id="clickable-77">reset your password</a>.
</p>
<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_939544173___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw technicalIssuesInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_939544173__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_939544173__" data-disabled="false">
<p>
<b>If you're experiencing technical issues, please be aware our advisors are unable to resolve these. Please refer to our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day.html" data-clickable-id="clickable-44">troubleshooting guide</a> before submitting this form.</b>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_2021950370___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamsRecreditInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_2021950370__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_2021950370__" data-disabled="false">
<p>Only students who experience technical issues are permitted to withdraw their exam and will be required to provide information on the technical issues.<br>
</p>
<p>
<b>Students not meeting the <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/post-exam-options.html" data-clickableid="clickable-155" data-clickable-id="clickable-124">withdrawal eligibility criteria</a> of having an up-to-date Mandatory System Test pass, attempting to check-in for their exam and experiencing a technical issue, will not to be eligible to withdraw.</b>
</p>
<p>This option opens after the week 2 scheduled exam, and the deadline for this can be found on our
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickableid="clickable-156" data-clickable-id="clickable-125">important dates page.</a></p>
<p>If your exam is not available in week 2, the self-serve option for eligible students will be enabled at the end of your exam.</p>
<p>The quickest way to withdraw your exam is
to <a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJJb9swEIX%2FisC7rMWWExO2AclqAANpE1htCvQi0OzYIcBF4Yyy%2FPtQMrIekpPAmXmP8z1xicLojpc93dod3PWAFD0abZGPjRXrveVOoEJuhQHkJHlT%2Frzk%2BSTlnXfkpNPsneRrhUAET8pZFm3rFWsXxfk8m5Z1PqtmRf6jWmT1vMrOzxZpkVbTzYxFN%2BAxzK9YkAcRYg9biyQshVKa53FaxPnsdzblRcHz%2BT8W1YFBWUGj6paoQ54k2h2VnUglzERIKY7a7YWeSGeSt%2BPYddYo6R26A43tKt%2B0Wdk2FAxl2zRX7V%2FYl0ewlIwJJYju5M6ijbMIw2JfRSBPQ1z23odvrEynlVTEogvnJYx%2FYsUOQiMMvNchMnUPr5XyJcHhst6Ab8DfKwl%2FdpdvtGGnz5gGtHY26RzSDrAblmDr5YDAx1D9%2BkX8TSDBO36AvRgiWCbvDZant%2FQrIG%2FraxeongYmI75JZKio%2F%2FFhHOXkhUUVzANrWPlh40FQ4CffA0vWpys%2Fvtj1Mw%3D%3D&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~A61DFE8D8FBCE0083DBA183D4E301E49750771F179DF9271A45C1DE33CA9ABFD20C49BA4A6D818F6EF4820E8AD67988A6E0068E7E4CD9326C0011543B711FF691B414FE538BE5AFF9C194A0966EF573E4FF6EAD113F881C3937FBCA7773F78CA0CC84D87293F81AFC6762E2AAE831B21D580846D5FF168301EAF1632934E44374312B2D5D80213AE94B5F7D98F9F1C31FC83C01C082A1F02702A8B5B2D05CABB223F6A243E93DA8849BD84768E266D80A94805DE1DA54907&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=dvLRNJvyokoEYadsQphxXLhkdHxuqqKnioEhuI0CwFPbefNK16uqz9TtdjhIJJyeMp8oUZfxZbXABb1vSwtNX98QaxVk%2Faj3coqpVOfUVmv22%2Fg0hEPckeF%2FX4Za4aGe6fGu8P1MCjDYB%2BxpWt1rH2CE4cLUecEz4owPQkxywZ9C6ltJ%2BWk7Yc7gX29m8bNcHWhQVMEDJY1d8V7dwY709lEra3pIrjfbdwA38CZYlDhLeQVL1SCe407D6KXa9dtXVnWc7hhWwiR7XEzs7SqsWNLtMwZ97EVxhiTBqy8kmJ6L1GT7GXxVql9KbNbN93xsAKrOdKFqRaLfe3qYvmSkdd%2F7nbCMgqP0sJaYKwNwEudCA0rAvk51ae5pPbs3tPvgSx7jyyiZx09NF5pwo0u4j7aQ%2FCu9Kc9FxvMN6D6ItxxAtftYPI0qRus70jCYi%2BxJDdjSSTfRC7wm%2B86aEps6ExOWGvuFMM6fsPL1v5KAU%2BcanhPXSODTKROkjlf%2BlZQX" data-clickableid="clickable-157" data-clickable-id="clickable-126"><b>self-serve via myACCA</b></a>
</p>
<p>It is important to note by selecting this withdrawal option that your exam will not be marked or reinstated.</p>
<p>For help in completing the self-serve process you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html" data-clickableid="clickable-158" data-clickable-id="clickable-127"><b>watch our short video help guide</b></a>
</p>
<p>Once submitted you'll receive instant confirmation.</p>
<p>Please don't submit more than one request for each exam.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1429721170___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw ChinaRemoteExamsRecreditInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1429721170__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1429721170__" data-disabled="false">
<p>Only students who experience technical issues are permitted to withdraw their exam and will be required to provide information on the technical issues.<br>
</p>
<p>
<b>Students not meeting the <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/post-exam-options.html" data-clickableid="clickable-138" data-clickable-id="clickable-151">withdrawal eligibility criteria</a> of having an up-to-date Mandatory System Test pass, attempting to check-in for their exam and experiencing a technical issue, will not to be eligible to withdraw.</b>
</p>
<p>This option opens after the week 2 scheduled exam, and the deadline for this can be found on
our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickableid="clickable-139" data-clickable-id="clickable-152">important dates page.</a></p>
<p>If your exam is not available in week 2, the self-serve option for eligible students will be enabled at the end of your exam.</p>
<p>The quickest way to withdraw your exam is
to <a rel="nofollow" target="_blank" href="https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJJb9swEIX%2FisC7rMWWExO2AclqAANpE1htCvQi0OzYIcBF4Yyy%2FPtQMrIekpPAmXmP8z1xicLojpc93dod3PWAFD0abZGPjRXrveVOoEJuhQHkJHlT%2Frzk%2BSTlnXfkpNPsneRrhUAET8pZFm3rFWsXxfk8m5Z1PqtmRf6jWmT1vMrOzxZpkVbTzYxFN%2BAxzK9YkAcRYg9biyQshVKa53FaxPnsdzblRcHz%2BT8W1YFBWUGj6paoQ54k2h2VnUglzERIKY7a7YWeSGeSt%2BPYddYo6R26A43tKt%2B0Wdk2FAxl2zRX7V%2FYl0ewlIwJJYju5M6ijbMIw2JfRSBPQ1z23odvrEynlVTEogvnJYx%2FYsUOQiMMvNchMnUPr5XyJcHhst6Ab8DfKwl%2FdpdvtGGnz5gGtHY26RzSDrAblmDr5YDAx1D9%2BkX8TSDBO36AvRgiWCbvDZant%2FQrIG%2FraxeongYmI75JZKio%2F%2FFhHOXkhUUVzANrWPlh40FQ4CffA0vWpys%2Fvtj1Mw%3D%3D&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~A61DFE8D8FBCE0083DBA183D4E301E49750771F179DF9271A45C1DE33CA9ABFD20C49BA4A6D818F6EF4820E8AD67988A6E0068E7E4CD9326C0011543B711FF691B414FE538BE5AFF9C194A0966EF573E4FF6EAD113F881C3937FBCA7773F78CA0CC84D87293F81AFC6762E2AAE831B21D580846D5FF168301EAF1632934E44374312B2D5D80213AE94B5F7D98F9F1C31FC83C01C082A1F02702A8B5B2D05CABB223F6A243E93DA8849BD84768E266D80A94805DE1DA54907&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=dvLRNJvyokoEYadsQphxXLhkdHxuqqKnioEhuI0CwFPbefNK16uqz9TtdjhIJJyeMp8oUZfxZbXABb1vSwtNX98QaxVk%2Faj3coqpVOfUVmv22%2Fg0hEPckeF%2FX4Za4aGe6fGu8P1MCjDYB%2BxpWt1rH2CE4cLUecEz4owPQkxywZ9C6ltJ%2BWk7Yc7gX29m8bNcHWhQVMEDJY1d8V7dwY709lEra3pIrjfbdwA38CZYlDhLeQVL1SCe407D6KXa9dtXVnWc7hhWwiR7XEzs7SqsWNLtMwZ97EVxhiTBqy8kmJ6L1GT7GXxVql9KbNbN93xsAKrOdKFqRaLfe3qYvmSkdd%2F7nbCMgqP0sJaYKwNwEudCA0rAvk51ae5pPbs3tPvgSx7jyyiZx09NF5pwo0u4j7aQ%2FCu9Kc9FxvMN6D6ItxxAtftYPI0qRus70jCYi%2BxJDdjSSTfRC7wm%2B86aEps6ExOWGvuFMM6fsPL1v5KAU%2BcanhPXSODTKROkjlf%2BlZQX" data-clickableid="clickable-140" data-clickable-id="clickable-153"><b>self-serve via myACCA</b></a>
</p>
<p>It is important to note by selecting this withdrawal option that your exam will not be marked or reinstated.</p>
<p>For help in completing the self-serve process you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html" data-clickableid="clickable-141" data-clickable-id="clickable-154"><b>watch our short video help guide</b></a>
</p>
<p>Once submitted you'll receive instant confirmation.</p>
<p>Please don't submit more than one request for each exam.</p>
<p><b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on 4008333338 (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)</b></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_2072021428___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamsReEnterInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_2072021428__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_2072021428__" data-disabled="false">
<p>Only students who experience technical issues are permitted to rebook their exam and will be required to provide information on the technical issues. Students who don't attempt to check in for their exam or who
don't experience technical issues during the exam will not be permitted to rebook.<br>
</p>
<p>The quickest and easiest way to rebook is
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45" data-clickableid="clickable-117" data-clickable-id="clickable-118">self-serve and rebook your exam for week 2, subject to availability</a>.
</p>
<p>
Please <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-timetables/remote-session-cbe-timetable.html" data-clickableid="clickable-118" data-clickable-id="clickable-119">access our timetable</a> for
contingency guidance on which exams are taking place on what day.</p>
<p>For help in completing the self-serve process you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html" data-clickableid="clickable-119" data-clickable-id="clickable-120">watch our video help guide</a>
</p>
<p>
<b>Please select the option to re-book on your exam planner. It's important to note that by selecting the rebook option your week 1 exam will not be marked or reinstated. It's important that the device you are going to use meets the <a rel="nofollow" target="_blank" href="https://home.pearsonvue.com/op/OnVUE-technical-requirements" data-clickableid="clickable-120" data-clickable-id="clickable-121">minimum requirements</a> and that you complete the Mandatory System Test on exam planner before completing your booking</b>
</p>
<p>Once submitted you'll receive instant confirmation.<br>
</p>
<p>If you are faced with an error message ‘there is an open registration for this exam’, note that you should wait for 24 hours, and this will clear. Once you have waited this time and are still facing the error, please contact
us and we will look to resolve this for you.</p>
<p>Please rebook your exam within 24hrs of your exam taking place.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1736720035___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw ChinaRemoteExamsReEnterInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1736720035__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1736720035__" data-disabled="false">
<p>Only students who experience technical issues are permitted to rebook their exam and will be required to provide information on the technical issues. Students who don't attempt to check in for their exam or who
don't experience technical issues during the exam will not be permitted to rebook.<br>
</p>
<p>The quickest and easiest way to rebook is
to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45" data-clickableid="clickable-131" data-clickable-id="clickable-158">self-serve and rebook your exam for week 2, subject to availability</a>.
</p>
<p>
Please <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-timetables/remote-session-cbe-timetable.html" data-clickableid="clickable-132" data-clickable-id="clickable-159">access our timetable</a> for
contingency guidance on which exams are taking place on what day.</p>
<p>For help in completing the self-serve process you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html" data-clickableid="clickable-133" data-clickable-id="clickable-160">watch our video help guide</a>
</p>
<p>
<b>Please select the option to re-book on your exam planner. It's important to note that by selecting the rebook option your week 1 exam will not be marked or reinstated. It's important that the device you are going to use meets the <a rel="nofollow" target="_blank" href="https://home.pearsonvue.com/op/OnVUE-technical-requirements" data-clickableid="clickable-134" data-clickable-id="clickable-161">minimum requirements</a> and that you complete the Mandatory System Test on exam planner before completing your booking</b>
</p>
<p>Once submitted you'll receive instant confirmation.<br>
</p>
<p>If you are faced with an error message ‘there is an open registration for this exam’, note that you should wait for 24 hours, and this will clear. Once you have waited this time and are still facing the error, please contact
us and we will look to resolve this for you.</p>
<p>Please rebook your exam within 24hrs of your exam taking place.</p>
<p><b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on 4008333338 (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)</b></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1468265466___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamsMitigatingInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1468265466__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1468265466__" data-disabled="false">
<p>If you have completed your remote exam successfully and wish to submit mitigating circumstances, you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/exam-sessions.html#exam-missed-illness" data-clickableid="clickable-133" data-clickable-id="clickable-149">read about the process in our FAQs</a>
</p>
<p>If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via
the <a rel="nofollow" target="_blank" href="https://myacca.accaglobal.com/#/my-qualifications" data-clickableid="clickable-134" data-clickable-id="clickable-150">Exams section of your myACCA portal.</a></p>
<p>You'll receive email confirmation once your request has been submitted.</p>
<p>Any mitigating circumstances will be taken into consideration as part of the marking process and will be reflected in your final mark. We are unable to provide individual feedback on how the mitigation has been considered.
</p>
<p>Please see our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickable-id="clickable-151">important dates</a> section for the deadline for
submission.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_150698758___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw ChinaMitigatingInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_150698758__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_150698758__" data-disabled="false">
<p>If you have completed your remote exam successfully and wish to submit mitigating circumstances, you
can <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/exam-sessions.html#exam-missed-illness" data-clickableid="clickable-138" data-clickable-id="clickable-140">read about the process in our FAQs</a><br>
</p>
<p>If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via
the <a rel="nofollow" target="_blank" href="https://myacca.accaglobal.com/#/my-qualifications" data-clickableid="clickable-139" data-clickable-id="clickable-141">Exams section of your myACCA portal.</a></p>
<p>You'll receive email confirmation once your request has been submitted.</p>
<p>Any mitigating circumstances will be taken into consideration as part of the marking process and will be reflected in your final mark. We are unable to provide individual feedback on how the mitigation has been considered.
</p>
<p>Please see our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html" data-clickable-id="clickable-142">important dates</a> section for the deadline for
submission.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1638231902___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw ChinaRemoteExamSelfServeInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1638231902__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1638231902__" data-disabled="false">
<p><b>When using this form, it may take longer to reply so we ask that you give us as much detail as possible.</b><br>
</p>
<p>Please view our other options for ‘Remote Session Exams’ first where you may find the answer to your query.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_676394572___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw remoteExamSelfServeInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_676394572__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_676394572__" data-disabled="false">
<p><b>When using this form, read through the notes and attempt any of the instructions before completion.</b></p>
<p><b>Unable to log into my ACCA</b> – If you are unable to log into your myACCA account, try our trouble shooting steps which may resolve your issue.</p>
<ol>
<li>Clear your cache and cookies.</li>
<li>Close your browser and log out of myACCA</li>
<li><a href="https://www.accaglobal.com/content/accaglobal/ca/en/footer-toolbar/myacca" data-clickable-id="clickable-118" target="_blank">Login to myACCA</a></li>
<li>Do not use a bookmarked or favourite page.</li>
<li>Are you using the correct user ID and password?</li>
</ol>
<p><b>Exam Planner will not launch</b> – try the above trouble shooting steps.</p>
<p><b>Exam Planner does not have my exam displayed</b> – This means you do not have an exam entry. Look for the confirmation of your exam before contacting us.</p>
<p><b>Exam Planner has no launch button</b> – Please contact us using the form below. It is likely you would not be able to take your exam on the day and we will look to getting you an entry for week 2 (subject to availability)
</p>
<p><b>Issue at greeter or exam release</b> – The greeter or invigilator will support getting you onto your exam. Please make sure you have attempted check in at the correct time. They will advise of next steps.</p>
<p><b>Exam stops or displays an error</b> – The invigilator should be the first point of contact, if they are unable to resolve your issue, dependant on how much of your exam you have completed determines the outcome. If you
feel you have completed enough to have your exam marked, you can submit mitigating circumstance. If not, you can select the rebook option in exam planner after your exam. (Subject to availability)</p>
<p>Please view our other options for ‘Remote Session Exams’ first where you may find the answer to your query.</p>
<p>If you need to send us a message, use the form below providing us with as much information as possible.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_929644018___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw chinaSelfServePhoneInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_929644018__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_929644018__" data-disabled="false">
<p>
<b>The quickest way to withdraw or rebook your exam is to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45" data-clickable-id="clickable-203">self-serve via myACCA</a></b>
</p>
<p>
<b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on <a rel="nofollow" target="_blank" data-clickable-id="clickable-204">4008333338</a> (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)</b>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_683149152___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw selfServePhoneInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_683149152__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_683149152__" data-disabled="false">
<p>
<b>The quickest way to withdraw from your exam is to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45" data-clickable-id="clickable-81">self-serve via myACCA</a></b>
</p>
<p>
<b>If you do not wish to self serve and would like one of our advisors to support you with the process please call us on <a rel="nofollow" target="_blank" data-clickable-id="clickable-82">+44 (0) 1415822000</a> (6am-10pm Mon-Fri UK time).</b>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1457037164___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw onlinePaymentIssueInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1457037164__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1457037164__" data-disabled="false">
<p>We're sorry that you've been unable to pay online.</p>
<p>You can contact <i>Connect</i> by phone us on <b><a rel="nofollow" target="_blank" data-clickableid="clickable-63" data-clickable-id="clickable-73">+44 (0) 1415822000</a></b> (7am-10pm, Monday to Friday, UK
time). Select option 1 to make a telephone payment.</p>
<p>Alternatively, if you wish us to phone you, let us know what time is best to contact you in your local time, and a preferred contact number in your message, and one of our team will be in touch.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1995661694___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw annualSubscriptionInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1995661694__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1995661694__" data-disabled="false">
<p>You’re at risk of being removed from our student register because you have not renewed your student subscription or paid your outstanding balance.<br>
<br> But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>25 May 2022.</b><br>
<br> You'll have to a pay a re-registration fee plus any outstanding fees if you're removed and want to re-register. If you're having difficulty paying or need any advice, please contact us immediately.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_1518753061___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw affiliateUnableToPayInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_1518753061__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_1518753061__" data-disabled="false">
<p>You’re at risk of being removed from our affiliate register because you have not renewed your subscription or paid your outstanding balance.<br>
<br> But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>11 May 2022.</b><br>
<br> You'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_1032089364___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentUnableToPayInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_1032089364__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_1032089364__" data-disabled="false">
<p>We are sorry to hear you were unable to pay by the deadline.<br>
<br> If you are removed from the register, you can apply to return to
it. <a href="https://www.accaglobal.com/gb/en/student/getting-started/important-dates/re-registration.html" target="_blank" data-clickable-id="clickable-61">Read the information on what you'll need to do to re-register.</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_398128628___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberUnableToPayInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_398128628__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_398128628__" data-disabled="false">
<p>You’re at risk of being removed from our members register because you have not renewed your subscription or paid your outstanding balance.<br>
<br> But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>11 May 2022.</b><br>
<br> You'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_490905717___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentHowToPayInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_490905717__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_490905717__" data-disabled="false">
<p>The quickest and easiest way to make a payment is by logging
into <a rel="nofollow" target="_blank" href="https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx" data-clickable-id="clickable-55">myACCA</a>
</p>
<p>You can find out ways to pay on our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-56">how to pay section</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_841660639___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberHowToPayInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_841660639__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_841660639__" data-disabled="false">
<p>The quickest and easiest way to make a payment is by logging
into <a rel="nofollow" target="_blank" href="https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx" data-clickable-id="clickable-68">myACCA</a>
</p>
<p>You can find out ways to pay on our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-69">how to pay section</a>
</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_1860821721___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentInvoiceInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_1860821721__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_1860821721__" data-disabled="false">
<p><b>Printing your invoice or receipt is easy</b></p>
<ul>
<li>
<a rel="nofollow" target="_blank" href="https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx" data-clickable-id="clickable-99">Access your account summary on myACCA</a>
</li>
<li>Click on the PDF at the end of the transaction(s)</li>
<li>You can now print and /or save the receipt/invoice.</li>
</ul>
<p>Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448_1666751229___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberInvoiceInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448_1666751229__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448_1666751229__" data-disabled="false">
<p><b>Printing your invoice or receipt is easy</b></p>
<ul>
<li>
<a rel="nofollow" target="_blank" href="https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx" data-clickable-id="clickable-102">Access your account summary on myACCA</a>
</li>
<li>Click on the PDF at the end of the transaction(s)</li>
<li>You can now print and /or save the receipt/invoice.</li>
</ul>
<p>Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.</p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_184448___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw studentPaymentIssuesInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_184448__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_184448__" data-disabled="false">
<p>The easiest way to pay is online via your myACCA account.</p>
<p>Please follow the steps below:</p>
<ul>
<li>Login to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/" data-clickable-id="clickable-104">myACCA</a></li>
<li>On the left, select <b>Fees & transactions</b> (if using a mobile device select <b>Menu </b>from the top left corner)</li>
<li>Under <b>Account balance,</b> select the red <b>View now</b> button</li>
<li>Transaction summary window will open</li>
<li>Select transactions and click <b>Pay</b></li>
<li>Transaction payment details open on a new screen</li>
<li>Pay the amount under Payment Amount or change to pay all outstanding fees</li>
<li>Click <b>Pay</b></li>
<li>The payment screen opens in a new window</li>
<li>Choose your payment method</li>
<li>Click <b>Pay</b> and follow the <b>on-screen</b> instructions.</li>
</ul>
<p><b>Notes</b></p>
<ul>
<li>If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment
</li>
<li>Please ensure that your browser is set up to allow <b>pop-ups</b></li>
<li>Adobe must be installed on your computer to allow the window to appear.</li>
</ul>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/payments/payment-troubleshooting-guide.html" data-clickable-id="clickable-105">Access further troubleshooting steps</a></p>
<p>If you face issues paying online the quickest way to complete your payment is to call our connect team on <b>+44 (0) 1415822000</b> (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.</p>
<p>Alternatively, you can pay by bank transfer however this method can take longer. Further information can be found under the
<a rel="nofollow" target="_blank" href="https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-106">bank transfer option.</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1844481020___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw memberPaymentIssuesInfo alert-info guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1844481020__" style=";"
data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1844481020__" data-disabled="false">
<p>The easiest way to pay is online via your myACCA account.</p>
<p>Please follow the steps below:</p>
<ul>
<li>Login to <a rel="nofollow" target="_blank" href="https://login.iam.accaglobal.com/" data-clickable-id="clickable-110">myACCA</a></li>
<li>On the left, select <b>Fees & transactions</b> (if using a mobile device select <b>Menu </b>from the top left corner)</li>
<li>Under <b>Account balance,</b> select the red <b>View now</b> button</li>
<li>Transaction summary window will open</li>
<li>Select transactions and click <b>Pay</b></li>
<li>Transaction payment details open on a new screen</li>
<li>Pay the amount under Payment Amount or change to pay all outstanding fees</li>
<li>Click <b>Pay</b></li>
<li>The payment screen opens in a new window</li>
<li>Choose your payment method</li>
<li>Click <b>Pay</b> and follow the <b>on-screen</b> instructions.</li>
</ul>
<p><b>Notes</b></p>
<ul>
<li>If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment
</li>
<li>Please ensure that your browser is set up to allow <b>pop-ups</b></li>
<li>Adobe must be installed on your computer to allow the window to appear.</li>
</ul>
<p><a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/help/payments/payment-troubleshooting-guide.html" data-clickable-id="clickable-111">Access further troubleshooting steps</a></p>
<p>If you face issues paying online the quickest way to complete your payment is to call our connect team on <b>+44 (0) 1415822000</b> (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.
</p>
<p>Alternatively, you can pay by bank transfer however this method can take longer. Further information can be found under
the <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html" data-clickable-id="clickable-112">bank transfer option.</a></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_729595686___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw partPaymentInfo guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_729595686__" style=";" data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_729595686__"
data-disabled="false">
<p><b>Alternatively, if you would like to speak to one of our advisors to discuss further, please call us on <a href="tel:00441415822000">+44 (0) 1415822000</a> (7am-8pm Mon-Fri GMT)</b></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-webchat___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12" data-guide-parent-id="guideContainer-rootPanel__">
<div class="webchat guidetextbox guidefield">
<div class="u-content-center u-font-bold webchat-wrapper webchat-wrapper" id="myChatLinkContainer" style="height: 50px; visibility: hidden;">
<section>
<iframe aria-hidden="true" src="about:blank" data-oit-mode="hidden" data-oit-status="loaded" data-oit-type="inlay-oracle-chat-embedded" id="chatInlay" title="Livechat" style="height: 0px;"></iframe>
<script id="oit-loader" data-oit-config-url="/content/dam/forms-config/InlayConfig.json" data-config-page-id="PAGE1" src="https://accaservicecloud.widget.custhelp.com/s/oit/latest/common/v0/libs/oit/loader.js" async=""
data-oit-theme-vars="{"brandColor":"#d92e10"}" data-oit-config-loaded="true" data-oit-inlays-loaded="true"></script>
</section>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidenumericbox___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextbox guidefield">
<div class="guideFieldNode guideTextBox accaId u-content-container-small defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidenumericbox__" data-guide-view-bind="guideContainer-rootPanel-guidenumericbox__" style=""
data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidenumericbox___widget" id="guideContainer-rootPanel-guidenumericbox___label">Your registration number (if known)</label></div>
<div class="guideFieldWidget textField" style="" data-original-title="" title="">
<input type="text" autocomplete="off" id="guideContainer-rootPanel-guidenumericbox___widget" name="guideContainer-rootPanel-guidenumericbox___jqName" style="position: relative;" placeholder=""
aria-describedby="guideContainer-rootPanel-guidenumericbox___widget_desc" tabindex="0" aria-labelledby="guideContainer-rootPanel-guidenumericbox___guideFieldShortDescription">
</div>
<div id="guideContainer-rootPanel-guidenumericbox___guideFieldShortDescription" class="guideFieldDescription short" style="">
<p>This is the 7 digit ACCA ID you were issued with when you joined.</p>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidenumericbox___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedropdownlist_194466631___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedropdownlist guidefield">
<div class="guideFieldNode guideDropDownList location u-content-container-small defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedropdownlist_194466631__"
data-guide-view-bind="guideContainer-rootPanel-guidedropdownlist_194466631__" style="" data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedropdownlist_194466631___widget" id="guideContainer-rootPanel-guidedropdownlist_194466631___label">What's your location?</label></div>
<div class="guideFieldWidget dropDownList" style="" data-original-title="" title="">
<select name="guideContainer-rootPanel-guidedropdownlist_194466631___jqName" style="position: relative;" size="1" tabindex="0" aria-label="What's your location?" aria-required="true"
id="guideContainer-rootPanel-guidedropdownlist_194466631___widget">
<option id="emptyValue" role="none" value="">Select location</option>
<option data-user-option="" value="AF">Afghanistan</option>
<option data-user-option="" value="AX">Aland Islands</option>
<option data-user-option="" value="AL">Albania</option>
<option data-user-option="" value="DZ">Algeria</option>
<option data-user-option="" value="AS">American Samoa</option>
<option data-user-option="" value="AD">Andorra</option>
<option data-user-option="" value="AO">Angola</option>
<option data-user-option="" value="AI">Anguilla</option>
<option data-user-option="" value="AG">Antigua and Barbuda</option>
<option data-user-option="" value="AR">Argentina</option>
<option data-user-option="" value="AM">Armenia</option>
<option data-user-option="" value="AW">Aruba</option>
<option data-user-option="" value="AU">Australia</option>
<option data-user-option="" value="AT">Austria</option>
<option data-user-option="" value="AZ">Azerbaijan</option>
<option data-user-option="" value="BS">Bahamas</option>
<option data-user-option="" value="BH">Bahrain</option>
<option data-user-option="" value="BD">Bangladesh</option>
<option data-user-option="" value="BB">Barbados</option>
<option data-user-option="" value="BY">Belarus</option>
<option data-user-option="" value="BE">Belgium</option>
<option data-user-option="" value="BZ">Belize</option>
<option data-user-option="" value="BJ">Benin</option>
<option data-user-option="" value="BM">Bermuda</option>
<option data-user-option="" value="BT">Bhutan</option>
<option data-user-option="" value="BO">Bolivia</option>
<option data-user-option="" value="BA">Bosnia and Herzegovina</option>
<option data-user-option="" value="BW">Botswana</option>
<option data-user-option="" value="BR">Brazil</option>
<option data-user-option="" value="IO">British Indian Ocean Territory</option>
<option data-user-option="" value="VG">Virgin Islands, British</option>
<option data-user-option="" value="BN">Brunei Darussalam</option>
<option data-user-option="" value="BG">Bulgaria</option>
<option data-user-option="" value="BF">Burkina Faso</option>
<option data-user-option="" value="BI">Burundi</option>
<option data-user-option="" value="KH">Cambodia</option>
<option data-user-option="" value="CM">Cameroon</option>
<option data-user-option="" value="CA">Canada</option>
<option data-user-option="" value="CV">Cape Verde</option>
<option data-user-option="" value="KY">Cayman Islands</option>
<option data-user-option="" value="CF">Central African Republic</option>
<option data-user-option="" value="TD">Chad</option>
<option data-user-option="" value="CL">Chile</option>
<option data-user-option="" value="CN">China, Peoples Rep of</option>
<option data-user-option="" value="TW">Taiwan Region</option>
<option data-user-option="" value="CX">Christmas Island</option>
<option data-user-option="" value="CO">Colombia</option>
<option data-user-option="" value="KM">Comoros</option>
<option data-user-option="" value="CG">Congo</option>
<option data-user-option="" value="CD">Congo, The Democratic Republic of the</option>
<option data-user-option="" value="CK">Cook Islands</option>
<option data-user-option="" value="CR">Costa Rica</option>
<option data-user-option="" value="CI">Cote d'Ivoire</option>
<option data-user-option="" value="HR">Croatia</option>
<option data-user-option="" value="CU">Cuba</option>
<option data-user-option="" value="CW">Curacao</option>
<option data-user-option="" value="CY">Cyprus</option>
<option data-user-option="" value="CZ">Czech Republic</option>
<option data-user-option="" value="DK">Denmark</option>
<option data-user-option="" value="DJ">Djibouti</option>
<option data-user-option="" value="DM">Dominica</option>
<option data-user-option="" value="DO">Dominican Republic</option>
<option data-user-option="" value="EC">Ecuador</option>
<option data-user-option="" value="EG">Egypt</option>
<option data-user-option="" value="SV">El Salvador</option>
<option data-user-option="" value="GQ">Equatorial Guinea</option>
<option data-user-option="" value="ER">Eritrea</option>
<option data-user-option="" value="EE">Estonia</option>
<option data-user-option="" value="ET">Ethiopia</option>
<option data-user-option="" value="FK">Falkland Islands</option>
<option data-user-option="" value="FO">Faroe Islands</option>
<option data-user-option="" value="FJ">Fiji</option>
<option data-user-option="" value="FI">Finland</option>
<option data-user-option="" value="FR">France</option>
<option data-user-option="" value="GF">French Guiana</option>
<option data-user-option="" value="PF">French Polynesia</option>
<option data-user-option="" value="GA">Gabon</option>
<option data-user-option="" value="GM">Gambia</option>
<option data-user-option="" value="GE">Georgia</option>
<option data-user-option="" value="DE">Germany</option>
<option data-user-option="" value="GH">Ghana</option>
<option data-user-option="" value="GI">Gibraltar</option>
<option data-user-option="" value="GR">Greece</option>
<option data-user-option="" value="GL">Greenland</option>
<option data-user-option="" value="GD">Grenada</option>
<option data-user-option="" value="GP">Guadeloupe</option>
<option data-user-option="" value="GU">Guam</option>
<option data-user-option="" value="GT">Guatemala</option>
<option data-user-option="" value="GN">Guinea</option>
<option data-user-option="" value="GW">Guinea-Bissau</option>
<option data-user-option="" value="GY">Guyana</option>
<option data-user-option="" value="HT">Haiti</option>
<option data-user-option="" value="HN">Honduras</option>
<option data-user-option="" value="HK">Hong Kong SAR of China</option>
<option data-user-option="" value="HU">Hungary</option>
<option data-user-option="" value="IS">Iceland</option>
<option data-user-option="" value="IN">India</option>
<option data-user-option="" value="ID">Indonesia</option>
<option data-user-option="" value="IR">Iran, Islamic Republic of</option>
<option data-user-option="" value="IQ">Iraq</option>
<option data-user-option="" value="IE">Ireland</option>
<option data-user-option="" value="IL">Israel</option>
<option data-user-option="" value="IT">Italy</option>
<option data-user-option="" value="JM">Jamaica</option>
<option data-user-option="" value="JP">Japan</option>
<option data-user-option="" value="JO">Jordan</option>
<option data-user-option="" value="KZ">Kazakhstan</option>
<option data-user-option="" value="KE">Kenya</option>
<option data-user-option="" value="KI">Kiribati</option>
<option data-user-option="" value="KP">Korea, Democratic People's Republic of</option>
<option data-user-option="" value="KR">Korea, Republic of</option>
<option data-user-option="" value="KW">Kuwait</option>
<option data-user-option="" value="KG">Kyrgyzstan</option>
<option data-user-option="" value="LA">Lao People's Democratic Republic</option>
<option data-user-option="" value="LV">Latvia</option>
<option data-user-option="" value="LB">Lebanon</option>
<option data-user-option="" value="LS">Lesotho</option>
<option data-user-option="" value="LR">Liberia</option>
<option data-user-option="" value="LY">Libyan Arab Jamahiriya</option>
<option data-user-option="" value="LI">Liechtenstein</option>
<option data-user-option="" value="LT">Lithuania</option>
<option data-user-option="" value="LU">Luxembourg</option>
<option data-user-option="" value="MO">Macau SAR of China</option>
<option data-user-option="" value="MK">North Macedonia</option>
<option data-user-option="" value="MG">Madagascar</option>
<option data-user-option="" value="MW">Malawi</option>
<option data-user-option="" value="MY">Malaysia</option>
<option data-user-option="" value="MV">Maldives</option>
<option data-user-option="" value="ML">Mali</option>
<option data-user-option="" value="MT">Malta</option>
<option data-user-option="" value="MH">Marshall Islands</option>
<option data-user-option="" value="MQ">Martinique</option>
<option data-user-option="" value="MR">Mauritania</option>
<option data-user-option="" value="MU">Mauritius</option>
<option data-user-option="" value="YT">Mayotte</option>
<option data-user-option="" value="MX">Mexico</option>
<option data-user-option="" value="FM">Micronesia, Federated States of</option>
<option data-user-option="" value="MD">Moldova, Republic of</option>
<option data-user-option="" value="MC">Monaco</option>
<option data-user-option="" value="MN">Mongolia</option>
<option data-user-option="" value="ME">Montenegro</option>
<option data-user-option="" value="MS">Montserrat</option>
<option data-user-option="" value="MA">Morocco</option>
<option data-user-option="" value="MZ">Mozambique</option>
<option data-user-option="" value="MM">Myanmar</option>
<option data-user-option="" value="NA">Namibia</option>
<option data-user-option="" value="NR">Nauru</option>
<option data-user-option="" value="NP">Nepal</option>
<option data-user-option="" value="NL">Netherlands</option>
<option data-user-option="" value="NC">New Caledonia</option>
<option data-user-option="" value="NZ">New Zealand</option>
<option data-user-option="" value="NI">Nicaragua</option>
<option data-user-option="" value="NE">Niger</option>
<option data-user-option="" value="NG">Nigeria</option>
<option data-user-option="" value="NU">Niue</option>
<option data-user-option="" value="NF">Norfolk Island</option>
<option data-user-option="" value="MP">Northern Mariana Islands</option>
<option data-user-option="" value="NO">Norway</option>
<option data-user-option="" value="OM">Oman</option>
<option data-user-option="" value="PK">Pakistan</option>
<option data-user-option="" value="PW">Palau</option>
<option data-user-option="" value="PS">Palestinian Territory,Occupied</option>
<option data-user-option="" value="PA">Panama</option>
<option data-user-option="" value="PG">Papua New Guinea</option>
<option data-user-option="" value="PY">Paraguay</option>
<option data-user-option="" value="PE">Peru</option>
<option data-user-option="" value="PH">Philippines</option>
<option data-user-option="" value="PL">Poland</option>
<option data-user-option="" value="PT">Portugal</option>
<option data-user-option="" value="PR">Puerto Rico</option>
<option data-user-option="" value="QA">Qatar</option>
<option data-user-option="" value="RE">Reunion</option>
<option data-user-option="" value="RO">Romania</option>
<option data-user-option="" value="RU">Russian Federation</option>
<option data-user-option="" value="RW">Rwanda</option>
<option data-user-option="" value="BL">Saint Barthelemy</option>
<option data-user-option="" value="SH">Saint Helena</option>
<option data-user-option="" value="KN">Saint Kitts and Nevis</option>
<option data-user-option="" value="LC">Saint Lucia</option>
<option data-user-option="" value="MF">Saint Martin (French part)</option>
<option data-user-option="" value="PM">Saint Pierre and Miquelon</option>
<option data-user-option="" value="VC">Saint Vincent and the Grenadines</option>
<option data-user-option="" value="WS">Samoa</option>
<option data-user-option="" value="SM">San Marino</option>
<option data-user-option="" value="ST">Sao Tome and Principe</option>
<option data-user-option="" value="SA">Saudi Arabia</option>
<option data-user-option="" value="SN">Senegal</option>
<option data-user-option="" value="RS">Serbia</option>
<option data-user-option="" value="SC">Seychelles</option>
<option data-user-option="" value="SL">Sierra Leone</option>
<option data-user-option="" value="SG">Singapore</option>
<option data-user-option="" value="SX">Sint Maarten (Dutch part)</option>
<option data-user-option="" value="SK">Slovakia</option>
<option data-user-option="" value="SI">Slovenia</option>
<option data-user-option="" value="SB">Solomon Islands</option>
<option data-user-option="" value="SO">Somalia</option>
<option data-user-option="" value="ZA">South Africa</option>
<option data-user-option="" value="SS">South Sudan</option>
<option data-user-option="" value="ES">Spain</option>
<option data-user-option="" value="LK">Sri Lanka</option>
<option data-user-option="" value="SD">Sudan</option>
<option data-user-option="" value="SR">Suriname</option>
<option data-user-option="" value="SJ">Svalbard and Jan Mayen</option>
<option data-user-option="" value="SZ">Eswatini</option>
<option data-user-option="" value="SE">Sweden</option>
<option data-user-option="" value="CH">Switzerland</option>
<option data-user-option="" value="SY">Syrian Arab Republic</option>
<option data-user-option="" value="TJ">Tajikistan</option>
<option data-user-option="" value="TZ">Tanzania, United Republic of</option>
<option data-user-option="" value="TH">Thailand</option>
<option data-user-option="" value="TL">Timor-Leste</option>
<option data-user-option="" value="TG">Togo</option>
<option data-user-option="" value="TK">Tokelau</option>
<option data-user-option="" value="TO">Tonga</option>
<option data-user-option="" value="TT">Trinidad and Tobago</option>
<option data-user-option="" value="TN">Tunisia</option>
<option data-user-option="" value="TR">Turkey</option>
<option data-user-option="" value="TM">Turkmenistan</option>
<option data-user-option="" value="TC">Turks and Caicos Islands</option>
<option data-user-option="" value="TV">Tuvalu</option>
<option data-user-option="" value="VI">Virgin Islands, U.S.</option>
<option data-user-option="" value="UG">Uganda</option>
<option data-user-option="" value="UA">Ukraine</option>
<option data-user-option="" value="AE">United Arab Emirates</option>
<option data-user-option="" value="GB">United Kingdom</option>
<option data-user-option="" value="US">USA</option>
<option data-user-option="" value="UY">Uruguay</option>
<option data-user-option="" value="UZ">Uzbekistan</option>
<option data-user-option="" value="VU">Vanuatu</option>
<option data-user-option="" value="VA">Holy See (Vatican City State)</option>
<option data-user-option="" value="VE">Venezuela</option>
<option data-user-option="" value="VN">Viet Nam</option>
<option data-user-option="" value="WF">Wallis and Futuna</option>
<option data-user-option="" value="EH">Western Sahara</option>
<option data-user-option="" value="YE">Yemen</option>
<option data-user-option="" value="ZM">Zambia</option>
<option data-user-option="" value="ZW">Zimbabwe</option>
</select>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedropdownlist_194466631___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextbox___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextbox guidefield">
<div class="guideFieldNode guideTextBox firstName u-content-container-small defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidetextbox__" data-guide-view-bind="guideContainer-rootPanel-guidetextbox__" style=""
data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidetextbox___widget" id="guideContainer-rootPanel-guidetextbox___label">First name (optional)</label></div>
<div class="guideFieldWidget textField" style="" data-original-title="" title="">
<input type="text" autocomplete="off" id="guideContainer-rootPanel-guidetextbox___widget" name="guideContainer-rootPanel-guidetextbox___jqName" style="position: relative;" placeholder=""
aria-describedby="guideContainer-rootPanel-guidetextbox___widget_desc" tabindex="0" aria-label="First name (optional)">
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidetextbox___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextbox_648841799___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextbox guidefield">
<div class="guideFieldNode guideTextBox lastName u-content-container-small defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidetextbox_648841799__"
data-guide-view-bind="guideContainer-rootPanel-guidetextbox_648841799__" style="" data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidetextbox_648841799___widget" id="guideContainer-rootPanel-guidetextbox_648841799___label">Last name</label></div>
<div class="guideFieldWidget textField" style="" data-original-title="" title="">
<input type="text" autocomplete="off" id="guideContainer-rootPanel-guidetextbox_648841799___widget" name="guideContainer-rootPanel-guidetextbox_648841799___jqName" style="position: relative;" placeholder=""
aria-describedby="guideContainer-rootPanel-guidetextbox_648841799___widget_desc" tabindex="0" aria-label="Last name" aria-required="true">
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidetextbox_648841799___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidedatepicker___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidedatepicker guidefield">
<div class="guideFieldNode guideDatePicker dateOfBirth defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidedatepicker__" data-guide-view-bind="guideContainer-rootPanel-guidedatepicker__" style=""
data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidedatepicker___widget" id="guideContainer-rootPanel-guidedatepicker___label">Date of Birth</label></div>
<div class="guideFieldWidget dateTimeEdit" style="" data-original-title="" title="">
<input type="date" id="guideContainer-rootPanel-guidedatepicker___widget" name="guideContainer-rootPanel-guidedatepicker___jqName" value="" style="position: relative;" min="" max=""
aria-describedby="guideContainer-rootPanel-guidedatepicker___widget_desc" tabindex="0" aria-required="true" placeholder="" aria-labelledby="guideContainer-rootPanel-guidedatepicker___guideFieldShortDescription">
</div>
<div id="guideContainer-rootPanel-guidedatepicker___guideFieldShortDescription" class="guideFieldDescription short" style="null;display:none">
<p>This will help us verify your identity, and we will be able to resolve your query quicker.</p>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidedatepicker___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideemail_1031760027___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideemail guidetextbox guidefield">
<div class="guideFieldNode guideTextBox emailAddress defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideemail_1031760027__" data-guide-view-bind="guideContainer-rootPanel-guideemail_1031760027__" style=""
data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideemail_1031760027___widget" id="guideContainer-rootPanel-guideemail_1031760027___label">Email address</label></div>
<div class="guideFieldWidget textField guideEmail" data-original-title="" title="">
<input type="email" id="guideContainer-rootPanel-guideemail_1031760027___widget" autocomplete="email" name="guideContainer-rootPanel-guideemail_1031760027___jqName"
aria-describedby="guideContainer-rootPanel-guideemail_1031760027___widget_desc" tabindex="0" aria-required="true" placeholder="" aria-labelledby="guideContainer-rootPanel-guideemail_1031760027___guideFieldShortDescription"
style="position: relative;">
</div>
<div id="guideContainer-rootPanel-guideemail_1031760027___guideFieldShortDescription" class="guideFieldDescription short" style="">
<p>Please enter the email address registered to your ACCA account.</p>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideemail_1031760027___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guideemail___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guideemail guidetextbox guidefield">
<div class="guideFieldNode guideTextBox emailAddress u-content-container-small defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guideemail__" data-guide-view-bind="guideContainer-rootPanel-guideemail__" style=""
data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guideemail___widget" id="guideContainer-rootPanel-guideemail___label">Email address</label></div>
<div class="guideFieldWidget textField guideEmail" data-original-title="" title="">
<input type="email" id="guideContainer-rootPanel-guideemail___widget" autocomplete="email" name="guideContainer-rootPanel-guideemail___jqName" aria-describedby="guideContainer-rootPanel-guideemail___widget_desc" tabindex="0"
aria-label="Email address" aria-required="true" placeholder="" style="position: relative;">
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guideemail___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextbox_1030145530___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextbox guidefield">
<div class="guideFieldNode guideTextBox message u-content-container-medium defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidetextbox_1030145530__"
data-guide-view-bind="guideContainer-rootPanel-guidetextbox_1030145530__" style="" data-mandatory="true" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidetextbox_1030145530___widget" id="guideContainer-rootPanel-guidetextbox_1030145530___label">Message</label></div>
<div class="guideFieldWidget textField multiline" style="" data-original-title="" title="">
<textarea id="guideContainer-rootPanel-guidetextbox_1030145530___widget" autocomplete="off" name="guideContainer-rootPanel-guidetextbox_1030145530___jqName" style="position: relative;" placeholder=""
aria-describedby="guideContainer-rootPanel-guidetextbox_1030145530___widget_desc" tabindex="0" aria-required="true" aria-multiline="true"
aria-labelledby="guideContainer-rootPanel-guidetextbox_1030145530___guideFieldShortDescription"></textarea>
</div>
<div id="guideContainer-rootPanel-guidetextbox_1030145530___guideFieldShortDescription" class="guideFieldDescription short" style="">
<p>Please don’t include sensitive or personal data that doesn’t relate to your query.</p>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-guidetextbox_1030145530___widget_desc">
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetextdraw_1910355487___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetextdraw guidefield">
<div class="guideFieldNode guideTextDraw reRegWarning guideStaticText af-field-filled" id="guideContainer-rootPanel-guidetextdraw_1910355487__" style=";" data-guide-view-bind="guideContainer-rootPanel-guidetextdraw_1910355487__"
data-disabled="false">
<p><b>Please ensure that you have entered all your details correctly, if you don't fill in your details correctly, we won't be able to verify your account, and your account won't be opened.</b></p>
<p><b>We'll contact you again to advise your account has been opened and advise your deadline for payment.</b></p>
<p><b>If you do not make payment within the time specified in your confirmation email your account will be closed again automatically.</b></p>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-guidetermsandconditi___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="guidetermsandconditions guidefield">
<div class="guideFieldNode guideTermsAndConditions dataProtectionStatement u-content-container-medium defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-guidetermsandconditi__"
data-guide-view-bind="guideContainer-rootPanel-guidetermsandconditi__" style="" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-guidetermsandconditi___widget" id="guideContainer-rootPanel-guidetermsandconditi___label">Data protection</label></div>
<div class="guideFieldWidget afTermsAndConditions tnc" style="position: relative;" data-original-title="" title="">
<div tabindex="0" class="afTncContentArea" name="guideContainer-rootPanel-guidetermsandconditi___jqName">
<div class="guide-sr-only guide-tnc-sr-only">Terms And Conditions</div>
<div class="guide-tnc-content" style="">
<p>We may use your personal data (provided on this form or otherwise collected during the course of your relationship with ACCA) for the purposes of:</p>
<ul>
<li>responding to enquiries and investigating complaints</li>
<li>complying with our regulatory obligations</li>
<li>verifying your identity to support your enquiry</li>
<li>for the purposes of administering your account</li>
</ul>
<p>You can update your information at any time, by contacting us or through myACCA if you are a student, affiliate or member.</p>
<p>Please note that for individuals based outside the UK, your information will be held in ACCA’s main information systems which are located in the UK & EU and may be accessed by ACCA’s local office in your country of
residence.</p>
<p>ACCA processes information within the UK & EU, but may also transfer data outside of the UK & EU as part of its operations and service delivery. </p>
<p>For more information on how your information and rights are respected, please see
our <a rel="nofollow" target="_blank" href="https://www.accaglobal.com/gb/en/footertoolbar/privacy/cookies-notice.html">privacy notice</a>, or
contact <a rel="nofollow" target="_blank">privacy@accaglobal.com.</a></p>
</div>
</div>
</div>
<script>
$(function() {
guidelib.util.GuideUtil.adjustElementHeight("guideContainer-rootPanel-guidetermsandconditi__", false);
});
</script>
<div class="guideFieldError" id="guideContainer-rootPanel-guidetermsandconditi___widget_desc">
</div>
</div>
</div>
</div>
<div id="im_guideContainer-rootPanel-panel__" style="display: none" data-guide-template-marker="true"></div>
<div id="guideContainer-rootPanel-panel___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="panel">
<div class="guidePanelNode captcha " id="guideContainer-rootPanel-panel__" data-path="/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel" style=";"
data-guide-view-bind="guideContainer-rootPanel-panel__">
<div class="gridFluidLayout2 gridFluidLayout">
<div id="guideContainer-rootPanel-panel___guide-item-container" class="guideLayout guideGridFluidLayout">
<div class="fd-row guideGridFluidLayout2Container">
<div id="guideContainer-rootPanel-panel-guidecaptcha___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 active" data-guide-parent-id="guideContainer-rootPanel-panel__">
<div class="guideCaptcha guidefield">
<div class="guideFieldNode guideCaptcha captcha1598513150130 defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-panel-guidecaptcha__" data-guide-view-bind="guideContainer-rootPanel-panel-guidecaptcha__"
style="" data-disabled="false">
<div class="guideFieldLabel top" style=""><label for="guideContainer-rootPanel-panel-guidecaptcha___widget" id="guideContainer-rootPanel-panel-guidecaptcha___label">Captcha</label></div>
<div class="guideFieldWidget afCaptchaField Recaptcha" data-emptytext="Captcha" data-locale="de" data-path="/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel/items/guidecaptcha"
data-captchaservice="recaptcha" data-externaldomain="https://www.recaptcha.net/" data-original-title="" title="">
<div class="g-recaptcha" tabindex="0" aria-label="Captcha">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfBZtMSAAAAAG7z0KHY5RROoL780ltnxqM7iMnY&co=aHR0cHM6Ly9mb3Jtcy5hY2NhZ2xvYmFsLmNvbTo0NDM.&hl=de&type=image&v=Trd6gj1dhC_fx0ma_AWHc1me&theme=light&size=normal&cb=oylp4vlncl3"
width="304" height="78" role="presentation" name="a-r3qkic466i2t" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response"
name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-panel-guidecaptcha___widget_desc">
</div>
</div>
</div>
</div>
</div>
</div>
<div class="section afEditorPlaceholder cq-placeholder" data-emptytext="Drag components here - captcha">
</div>
</div>
</div>
</div>
</div>
<div id="guideContainer-rootPanel-submit___guide-item" class="fd-col-lg-12 fd-col-md-12 fd-col-sm-12 fd-col-xs-12 hidden" data-guide-parent-id="guideContainer-rootPanel__">
<div class="submit guidebutton guidefield">
<div class="guideFieldNode guideButton submitButton u-text-right defaultFieldLayout af-field-empty" id="guideContainer-rootPanel-submit__" data-guide-view-bind="guideContainer-rootPanel-submit__" style="" data-disabled="false">
<div class="guideFieldWidget guideFieldButtonWidget xfaButton" style="" data-original-title="" title="">
<button class="button-default button-medium submit" type="submit" id="guideContainer-rootPanel-submit___widget" name="guideContainer-rootPanel-submit___jqName" style="position: relative;" tabindex="0" aria-label="Send"
placeholder="" data-original-title="" title="">
<span class="iconButton-icon"></span>
<span class="iconButton-label" data-guide-button-label="true" style="">Send</span>
</button>
</div>
<div class="guideFieldError" id="guideContainer-rootPanel-submit___widget_desc">
</div>
</div>
</div>
</div>
</div>
</div>
<div class="section afEditorPlaceholder cq-placeholder" data-emptytext="Drag components here - Root Panel">
</div>
</div>
</div>
</div>
</div>
</div>
<script>
window.guidelib.__runtime__.target = window.guidelib.__runtime__.target || {};
window.guidelib.__runtime__.target.loadExperience = function(force) {
if (!force && window.guidelib.guideReplaced == true) {
return;
}
window.guidelib.guideReplaced = true;
window.guideBridge.registerConfig("contextPath", "");
window.guideBridge.customContextProperty({}); //registering the customContextPropJson in the guideContext
window.guidelib.model.fireOnContainerDomElementReady({
"guidejson": "{\"templateId\":\"guideContainer__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer\",\"guideNodeClass\":\"guideContainerNode\",\"apiendpoint\":\"https://api.apps.accaglobal.com/web2/api/v1/forms/contactUs\",\"thankYouOption\":\"page\",\"disableSwipeGesture\":false,\"enableAsyncSubmission\":\"true\",\"enableFocusOnFirstField\":true,\"clientLibRef\":\"acca-form-validation\",\"thankYouMessage\":\"<p style=\\\"text-align: center;\\\"><img src=\\\"/content/dam/forms-images/msg-submitted.jpg\\\" /><\\/p>\\r\\n<p style=\\\"text-align: center;\\\">Thank you for getting in touch.<\\/p>\\r\\n<p style=\\\"text-align: center;\\\">We\\u2019ll review your message and will be in contact shortly.<\\/p>\\r\\n\",\"guideCss\":\"guideContainer\",\"useExistingAF\":\"false\",\"addclientoauth\":\"true\",\"enableLayoutLayer\":\"false\",\"autoSaveStrategyType\":\"fd/fp/components/actions/autosave/timebased\",\"redirect\":\"https://www.accaglobal.com/gb/en/footer-toolbar/contact-us/thank-you.html\",\"configid\":\"acca-api-json\",\"fd:version\":\"1.1\",\"name\":\"guide1\",\"addmandatoryheaders\":\"true\",\"themeRef\":\"/content/dam/formsanddocuments-themes/themeLibrary/acca\",\"sling:resourceType\":\"fd/af/components/guideContainer\",\"textIsRich\":\"true\",\"dorType\":\"none\",\"actionType\":\"accaforms/components/formSubmit\",\"submitSuccess\":\"\\ntry {\\n eval(\\\"var searchParams = new URLSearchParams(window.location.search);\\\\nif(searchParams.has('referrer')){\\\\n\\tvar referrer = searchParams.get('referrer');\\\\n \\tif(referrer === \\\\\\\"chatbot\\\\\\\"){\\\\n \\tvar event = new Event(\\\\\\\"contactChatbotSubmitted\\\\\\\");\\\\n \\t\\tdocument.dispatchEvent(event);\\\\n }\\\\n}\\\\nwindow.location.href = this.options.jsonModel.redirect;\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"layout\":{\"templateId\":\"guideContainer-layout__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/layout\",\"toolbarPosition\":\"Bottom\",\"sling:resourceType\":\"fd/af/layouts/defaultGuideLayout\",\"mobileLayout\":\"fd/af/layouts/mobile/step\"},\"rootPanel\":{\"templateId\":\"guideContainer-rootPanel__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel\",\"guideNodeClass\":\"rootPanelNode\",\"jcr:title\":\"Root Panel\",\"validateOnStepCompletion\":false,\"panelSetType\":\"Navigable\",\"dorExcludeTitle\":\"true\",\"css\":\"u-content-center u-content-container-medium\",\"name\":\"guideRootPanel\",\"sling:resourceType\":\"fd/af/components/rootPanel\",\"dorExcludeDescription\":\"true\",\"initScript\":\"\\ntry {\\n captcha.visible = false;\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n eval(\\\"var analyticsScript= document.createElement('script');\\\\nanalyticsScript.src = '//assets.adobedtm.com/launch-EN4c8bea9d45114431a8bc35a4ce50e9d9.min.js';\\\\nanalyticsScript.async = true;\\\\ndocument.body.appendChild(analyticsScript);\\\\n\\\\n//webchat configuration\\\\nwindow.DEFAULT_SUPPORT = 1076;\\\\nwindow.MEMBERS_SUPPORT = 1075;\\\\n$('#myChatLinkContainer').css('visibility', 'hidden');\\\\nwindow.prePopulateChatInlay = (function () {\\\\n \\\\\\\"use strict\\\\\\\";\\\\n return function (chatInlayNodeID, product) {\\\\n product = product || null;\\\\n\\\\n var chatInlayNode = document.getElementById(chatInlayNodeID).contentWindow.document.getElementById(chatInlayNodeID);\\\\n var launchFormFields = [\\\\n {\\\\n \\\\\\\"hidden\\\\\\\": true,\\\\n \\\\\\\"name\\\\\\\": \\\\\\\"PRODUCT\\\\\\\",\\\\n \\\\\\\"required\\\\\\\": false,\\\\n \\\\\\\"value\\\\\\\": product\\\\n },\\\\n \\\\\\\"SUBJECT\\\\\\\",\\\\n \\\\\\\"FIRST_NAME\\\\\\\",\\\\n \\\\\\\"LAST_NAME*\\\\\\\",\\\\n \\\\\\\"EMAIL*\\\\\\\",\\\\n ];\\\\n chatInlayNode.setAttribute(\\\\n \\\\\\\"launch-form-fields\\\\\\\",\\\\n JSON.stringify(launchFormFields)\\\\n );\\\\n };\\\\n })();\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"nonLocalizedTitle\":\"Root Panel\",\"layout\":{\"templateId\":\"guideContainer-rootPanel-layout__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/layout\",\"toolbarPosition\":\"Bottom\",\"sling:resourceType\":\"fd/af/layouts/gridFluidLayout2\",\"nonNavigable\":true},\"items\":{\"guidebutton\":{\"templateId\":\"guideContainer-rootPanel-guidebutton__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidebutton\",\"guideNodeClass\":\"guideButton\",\"jcr:title\":\"Cancel\",\"css\":\"button-link button-right button-close\",\"name\":\"button1598278820644\",\"type\":\"Button\",\"dorExclusion\":\"true\",\"sling:resourceType\":\"fd/af/components/guidebutton\",\"textIsRich\":[\"true\",\"true\"],\"clickExp\":\"\\ntry {\\n guidelib.util.GuideUtil.navigateToURL('https://www.accaglobal.com/content/accaglobal/gb/en/footer-toolbar/contact-us.html','SAME_TAB');\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"nonLocalizedTitle\":\"Cancel\"},\"afformtitle\":{\"templateId\":\"guideContainer-rootPanel-afformtitle__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/afformtitle\",\"guideNodeClass\":\"guideTextDraw\",\"jcr:title\":\"Adaptive Form Title\",\"_value\":\"<p>Contact us<\\/p>\\n\",\"css\":\"u-font-overline-heading u-margin-bottom-0\",\"name\":\"formTitle\",\"sling:resourceType\":\"fd/af/components/afFormTitle\",\"textIsRich\":\"true\",\"nonLocalizedTitle\":\"Adaptive Form Title\",\"documentFragmentVariables\":[]},\"afformtitle_70168410\":{\"templateId\":\"guideContainer-rootPanel-afformtitle_70168410__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/afformtitle_70168410\",\"guideNodeClass\":\"guideTextDraw\",\"jcr:title\":\"Adaptive Form Title\",\"_value\":\"<p>Get in touch with us<\\/p>\\n\",\"css\":\"guideformtitle u-font-heading h500 u-text-center u-margin-top-0 u-margin-bottom-0\",\"name\":\"formDescription\",\"sling:resourceType\":\"fd/af/components/afFormTitle\",\"textIsRich\":\"true\",\"nonLocalizedTitle\":\"Adaptive Form Title\",\"documentFragmentVariables\":[]},\"guidetextdraw\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>All fields are required unless otherwise indicated<\\/p>\\n\",\"css\":\" u-content-container-medium u-content-center u-text-center u-margin-bottom-4\",\"name\":\"mandatoryFieldsDescription\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"documentFragmentVariables\":[]},\"guideradiobutton\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"What's your status with ACCA?\",\"options\":[\"student/affiliate=I'm a student/affiliate\",\"member=I\\u2019m a member\",\"other=I'm interested in joining ACCA\"],\"mandatory\":\"true\",\"css\":\"u-content-container-small test-lauch-forms\",\"name\":\"customerType\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"mandatoryMessage\":\"Please select a status to continue.\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldVerticalAlignment\",\"valueCommitScript\":\"\\ntry {\\n guideRootPanel.category.value = null;\\n guideRootPanel.category.value = null;\\n guideRootPanel.category.value = null;\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if ( ( this.value == \\\"student/affiliate\\\" || this.value == \\\"member\\\" ) ) {\\n guideRootPanel.emailAddress.visible = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (this.value == \\\"other\\\") {\\n guideRootPanel.emailAddress.visible = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n memberCanYouPay.value = null;\\n radiobutton_18163710181670945291668.value = null;\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"nonLocalizedTitle\":\"What's your status with ACCA?\"},\"guidedropdownlist\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What can we help you with?\",\"options\":[\"Student Annual Subscription - Invoice and Receipts=Annual Subscription - Invoice and Receipts\",\"Student Annual Subscription - myACCA Payment Issues=Annual Subscription - myACCA Payment Issues\",\"Student Annual Subscription - Part Payment=Annual Subscription - Student Part payment\",\"Becoming a member=Becoming a member\",\"Certificates and transcripts=Certificates and transcripts\",\"Change of details=Change of details\",\"Change of name=Change of name\",\"Ethics=Ethics and Professional Skills Module\",\"Exam centre availability=Exam centre availability\",\"Exam docket=Exam docket\",\"Exam entry - centre=Exam entry - centre\",\"Exam entry - remote=Exam entry - remote\",\"Exams=Examinations\",\"Exam withdrawal China=China - Exam withdrawals\",\"Withdraw=Exam withdrawal - rest of world\",\"Exemptions=Exemptions\",\"Foundations in Professionalism=Foundations in Professionalism\",\"Other=General enquiry\",\"Mitigating circumstance - post results=Mitigating circumstance - post results\",\"Students myACCA account information - cancelling/freezing/resigning your account=myACCA account information - cancelling/freezing/resigning your account\",\"Resetting your password=myACCA - resetting your password\",\"System Issues=myACCA - unable to access\",\"Oxford Brookes BSc=Oxford Brookes BSc\",\"Payment concerns=Payments\",\"PER=Practical Experience Requirement\",\"Remote session exams China=Remote session exams in China\",\"Remote session exams RoW=Remote session exams- Rest of the world\",\"Remote Exams Mandatory System Test (MST)=Remote Exams Mandatory System Test (MST)\",\"Student Re-registration=Student Re-registration\",\"Study options=Study options\"],\"mandatory\":\"true\",\"name\":\"category\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"mandatoryMessage\":\"Please select a topic to continue.\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select topic\",\"valueCommitScript\":\"\\ntry {\\n if ( ( ( this.value !== null && this.value !== \\\"\\\" ) && ( this.value !== \\\"Change of details\\\" && ( this.value !== \\\"Change of name\\\" && ( this.value !== \\\"Resetting your password\\\" && this.value !== \\\"System Issues\\\" ) ) ) ) ) {\\n captcha.visible = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n resetPasswordRadioButton.value = null;\\n changeOfNameRadioButton.value = null;\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n whatCanWeHelpYouWithRemoteExamsChina.value = null;\\n whatCanWeHelpYouWithRemoteExamsRow.value = null;\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n eval(\\\"if (this.value !== \\\\\\\"Change of details\\\\\\\" || this.value !== \\\\\\\"Exam docket\\\\\\\") { //|| this.value !== \\\\\\\"Becoming a member\\\\\\\" add this when members queue becomes available\\\\n \\t$('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\\nif (this.value == \\\\\\\"Change of details\\\\\\\" || this.value == \\\\\\\"Exam docket\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n $('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n}\\\\n\\\\n// Add this when members queue becomes available\\\\n/*if (this.value == \\\\\\\"Becoming a member\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.MEMBERS_SUPPORT);\\\\n $('#myChatLinkContainer').css('visibility', 'visible');\\\\n}*/\\\\nwithdrawDocumentsRadio.value = null;\\\\n\\\\nif (this.value == \\\\\\\"Withdrawal\\\\\\\") {\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"What can we help you with?\"},\"guidedropdownlist_338502109\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist_338502109__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist_338502109\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What can we help you with? \",\"options\":[\"Costs=Costs\",\"Exams Query=Examinations\",\"Exemptions Query=Exemptions\",\"General Query=General enquiry\",\"How to register=Registering as a student\",\"Study options=Study options\",\"Why choose ACCA=Why choose ACCA\"],\"mandatory\":\"true\",\"name\":\"category\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"mandatoryMessage\":\"Select a topic to continue.\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select topic\",\"valueCommitScript\":\"\\ntry {\\n if ( ( this.value == \\\"Costs\\\" || ( this.value == \\\"Exams Query\\\" || ( this.value == \\\"Exemptions Query\\\" || ( this.value == \\\"General Query\\\" || ( this.value == \\\"How to register\\\" || ( this.value == \\\"Study options\\\" || this.value == \\\"Why choose ACCA\\\" ) ) ) ) ) ) ) {\\n accaId.visible = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (( this.value !== null && this.value !== \\\"\\\" )) {\\n captcha.visible = true;\\n captcha1598513150130.visible = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"other\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"What can we help you with? \"},\"guidedropdownlist_231246709\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist_231246709__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist_231246709\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What can we help you with?\",\"options\":[\"Member Annual Subscription - myACCA Payment Issues=Annual Subscription - myACCA Payment Issues\",\"Member Annual Subscription - Part Payment=Annual Subscription - Member Part payment\",\"Certificates and transcripts=Certificates and transcripts\",\"Member Change of Details=Change of details\",\"Member Change of Name=Change of name\",\"CPD=Continuing Professional Development\",\"Becoming a Fellow=Becoming a Fellow\",\"Other=General enquiry\",\"System Issues (members)=myACCA\",\"Practising Certificate=Practising Certificate\",\"Payment concerns (members)=Payments\",\"Reduced Subscriptions=Reduced subscriptions\",\"Retirement=Lifetime membership (retirement)\",\"Technical Queries=Technical enquiries\"],\"mandatory\":\"true\",\"name\":\"category\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"mandatoryMessage\":\"Select a topic to continue.\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select topic\",\"valueCommitScript\":\"\\ntry {\\n if (( this.value !== null && this.value !== \\\"\\\" )) {\\n captcha.visible = true;\\n captcha1598513150130.visible = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"member\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"What can we help you with?\"},\"guidedropdownlist_758520777\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist_758520777__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist_758520777\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What can we help you with?\",\"options\":[\"Remote Session Exam China - In-session help=Remote Session Exam - In-session help\",\"Remote Session Exam in China - Re-enter in week 2=Remote Session Exam - Re-enter in week 2\",\"Remote Session Exam China - Mitigating Circumstances=Remote Session Exam - Mitigating Circumstances\",\"Remote Session Exam in China - Withdraw and apply credit to myACCA account=Remote Session Exam - Withdraw and apply credit to myACCA account\",\"Remote Session Exam in China - General Enquiry=Remote Session Exam - General Enquiry\"],\"name\":\"whatCanWeHelpYouWithRemoteExamsChina\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select topic\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"What can we help you with?\"},\"guidedropdownlist_1710924031\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist_1710924031__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist_1710924031\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What can we help you with?\",\"options\":[\"Remote Session Exam - In-session help=Remote Session Exam - In-session help\",\"Remote Session Exam - Re-enter in week 2=Remote Session Exam - Re-enter in week 2\",\"Remote Session Exam - Mitigating Circumstances=Remote Session Exam - Mitigating Circumstances\",\"Remote Session Exam - Withdraw and apply credit to myACCA account=Remote Session Exam - Withdraw and apply credit to myACCA account\",\"Remote Session Exam - General Enquiry=Remote Session Exam - General Enquiry\"],\"name\":\"whatCanWeHelpYouWithRemoteExamsRow\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select topic\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"What can we help you with?\"},\"guidetextdraw_1347208247\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1347208247__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1347208247\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you change your name through deed poll, marriage or decree nisi, you will need to inform us so this can be updated. If you name is inaccurately reflected on your account, we can resolve that too.<\\/p>\\n<p>Please have copies of your documentation and relevant certificates copied onto a document for uploading. If not in English, we'd need the documentation to be translated into English by an official, sworn translator and stamped. These are required to validate your request.<\\/p>\\n<p><b>Required documents:<\\/b><\\/p>\\n<ul>\\n<li>Birth certificate<\\/li>\\n<li>Change of name by deed poll<\\/li>\\n<li>Married certificate<\\/li>\\n<li>Decree nisi<\\/li>\\n<li>Any other official document showing your name or date of birth<\\/li>\\n<li>Passport / National ID card / Driving License<\\/li>\\n<\\/ul>\\n<p>To request us to change your name, please send your documents to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-192\\\">members@accaglobal.com<\\/a> and state \\u2018I wish for my name to be changed on my ACCA membership\\u2019. Please let us know if you wish to have your name changed on your member or fellowship certificate<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberChangeOfNameInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_245729461\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_245729461__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_245729461\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you need to update your personal details on your account, please use the following how to guides after logging into your myACCA account.<\\/p>\\n<p>It is important you have the correct contact details on your account as this helps us with communication and your account settings.<\\/p>\\n<p><b>Email<\\/b><\\/p>\\n<p>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd\\\" data-clickable-id=\\\"clickable-171\\\"><b>myACCA<\\/b><\\/a><\\/li>\\n<li>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)\\u202f<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Click on\\u202fEdit\\u202funder the email address section<\\/li>\\n<li>Update your email<\\/li>\\n<li>Scroll to the bottom<\\/li>\\n<li>Select\\u202fSave changes<\\/li>\\n<\\/ol>\\n<p><b>Telephone number<\\/b><\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd\\\" data-clickable-id=\\\"clickable-172\\\"><b>myACCA<\\/b><\\/a><\\/li>\\n<li>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Under the phone section, click on\\u202fEdit<\\/li>\\n<li>Update your telephone number<\\/li>\\n<li>Scroll to the bottom and\\u202fSave changes.<\\/li>\\n<\\/ol>\\n<p><b>Address (mailing/home/business)<\\/b><\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=FF36B76ED69839BA1544133FCA4E207D870D1A323923ED6D6496936C9FB5C752&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2019-09-16T08:35:44Z&goto=https:%2F%2Fsso.accaglobal.com%2F%3Fampostpreserve%3Ddf5d68c0-8e8a-4c96-a3eb-d5a3d948862e\\\" data-clickable-id=\\\"clickable-173\\\"><b>myACCA<\\/b><\\/a><\\/li>\\n<li>On the left select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Scroll to find address<\\/li>\\n<li>Select\\u202fEdit<\\/li>\\n<li>Choose business or home address<\\/li>\\n<li>Choose your country/region<\\/li>\\n<li>Click into the address box to start updating.\\u202f<\\/li>\\n<\\/ol>\\n<p>You can amend these details at any time and changes will be updated on your ACCA account within 48 hours. Try browsing the Account details section to check your information is up to date.<\\/p>\\n<p><b>What next?<\\/b><\\/p>\\n<p>If you are unable to access your account to update your details, please fill in the details below. Note that is important to provide us with as much information as possible so we can resolve your query as quickly as possible<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberChangeOfDetails\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Details\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1543239857\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1543239857__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1543239857\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We know at times you may wish to pause your studies and cancel or freeze your ACCA account. ACCA term this as resignation.<\\/p>\\n<p>For us to process your request, please fill in the below form and a member of our team will complete this for you.<\\/p>\\n<p>We also ask that you give us a reason for this, to help better understand and offer support where applicable.<\\/p>\\n<p>Please note that if you have outstanding fees on your account, these must be paid when you decide to return to your studies or studentship.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/qualifications/accountancy-career/fees/fees-charges.html\\\" data-clickable-id=\\\"clickable-113\\\">Access our fees and charges<\\/a>.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentResignationsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"myACCA account information - cancelling/freezing/resigning your account\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_35354902\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_35354902__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_35354902\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You can pay your subscription balance in instalments to make things more manageable. We ask that the full balance, including any other outstanding fees, is paid by 31<sup>st<\\/sup> March 2023.<\\/p>\\n<p>You can find out current outstanding balance by:<\\/p>\\n<ul>\\n<li>Log into <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/\\\" data-clickable-id=\\\"clickable-125\\\">myACCA<\\/a> using your username (ACCA ID) and password<\\/li>\\n<li>Select <b>Fees and Transactions<\\/b>, then the red button marked <b>view now<\\/b><\\/li>\\n<li>You'll see all outstanding fees on your account<\\/li>\\n<\\/ul>\\n<p>If you wish to let us know you are making part payments, use this form.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentsPartPaymentsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_904836008\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_904836008__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_904836008\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You can pay your subscription balance in instalments to make things more manageable. We ask that the full balance, including any other outstanding fees, is paid by 31<sup>st<\\/sup> March 2023. Remember if you have been a member of ACCA for over 12 months, you need to complete your CPD for the year. <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/sg/en/member/cpd/your-guide-to-cpd/cpd-what-you-need-to-do.html\\\" data-clickable-id=\\\"clickable-152\\\">Access more information on CPD.<\\/a><\\/p>\\n<p>You can find out current outstanding balance by:<\\/p>\\n<ul>\\n<li>Log into <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/\\\" data-clickable-id=\\\"clickable-153\\\">myACCA<\\/a> using your username (ACCA ID) and password<\\/li>\\n<li>Select <b>Fees and Transactions<\\/b>, then the red button marked <b>view now<\\/b><\\/li>\\n<li>You'll see all outstanding fees on your account<\\/li>\\n<\\/ul>\\n<p>If you wish to let us know you are making part payments, use this form, before this answer the following questions:<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberPartPaymentInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_181\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_181__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_181\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Can you pay the full amount by 31st March 2023?\",\"options\":[\"MemberYes=Yes\",\"MemberNo=No\"],\"name\":\"memberCanYouPay\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n if (this.value == \\\"MemberYes\\\") {\\n accaId.visible = true;\\n location.visible = true;\\n firstName.visible = true;\\n lastName.visible = true;\\n dateOfBirth.visible = true;\\n guideRootPanel.emailAddress.visible = true;\\n message.visible = true;\\n dataProtectionStatement.visible = true;\\n captcha.visible = true;\\n submitButton.visible = true;\\n message.value = \\\"I agree to make part payments of my outstanding balance and ensure full payment is made by 31st March 2023. There is no need to fill in this box\\\";\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (this.value == \\\"MemberNo\\\") {\\n accaId.visible = false;\\n location.visible = false;\\n firstName.visible = false;\\n lastName.visible = false;\\n dateOfBirth.visible = false;\\n guideRootPanel.emailAddress.visible = false;\\n guideRootPanel.emailAddress.visible = false;\\n message.visible = false;\\n dataProtectionStatement.visible = false;\\n captcha.visible = false;\\n submitButton.visible = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Can you pay the full amount by 31st March 2023?\"},\"guidetextdraw_1432849133\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1432849133__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1432849133\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>By selecting yes you will submit a form to ACCA who will record that you are making part payments to your outstanding fees. For instructions on how to make part payments watch our short <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-155\\\"><b>video<\\/b><\\/a>. Please note you may still receive email reminders regarding your outstanding balance.<\\/p>\\n<p>Please ensure that you continue to make your CPD declaration by 1 January each year.<\\/p>\\n<p>You may be able to apply for reduced subscription, <a href=\\\"https://www.accaglobal.com/an/en/member/membership/managing/pay-your-subscription/reduced-subs.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-157\\\">access further information on reduced subscriptions<\\/a>.<\\/p>\\n<p>You are still required to make payments towards an outstanding balance whilst waiting for the outcome of a reduced subscription application.<\\/p>\\n\",\"name\":\"membersPaymentsYes\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (memberCanYouPay.value == \\\"MemberYes\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_578548764\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_578548764__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_578548764\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>All outstanding payments must be made by 31<sup>st<\\/sup> March 2023. Any outstanding balance past that date may result in you being removed from the ACCA Directory of Members. If are removed from the Directory of Members you will also not be able to access any information contained within your myACCA account.<\\/p>\\n<p>Please ensure that you continue to make your CPD declaration by 1 January each year.<\\/p>\\n<p>You may be able to apply for reduced subscription, <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/an/en/member/membership/managing/pay-your-subscription/reduced-subs.html\\\" data-clickable-id=\\\"clickable-117\\\">access further information on reduced subscriptions<\\/a>.<\\/p>\\n\",\"name\":\"membersPaymentsNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (memberCanYouPay.value == \\\"MemberNo\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_1816371018\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_1816371018__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_1816371018\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Can you pay the full amount by 31st March 2023?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"radiobutton_18163710181670945291668\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n if (this.value == \\\"Yes\\\") {\\n accaId.visible = true;\\n location.visible = true;\\n firstName.visible = true;\\n lastName.visible = true;\\n dateOfBirth.visible = true;\\n guideRootPanel.emailAddress.visible = true;\\n message.visible = true;\\n dataProtectionStatement.visible = true;\\n captcha.visible = true;\\n submitButton.visible = true;\\n message.value = \\\"I agree to make part payments of my outstanding balance and ensure full payment is made by 31st March 2023. There is no need to fill in this box\\\";\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (this.value == \\\"No\\\") {\\n accaId.visible = false;\\n location.visible = false;\\n firstName.visible = false;\\n lastName.visible = false;\\n dateOfBirth.visible = false;\\n guideRootPanel.emailAddress.visible = false;\\n guideRootPanel.emailAddress.visible = false;\\n message.visible = false;\\n dataProtectionStatement.visible = false;\\n captcha.visible = false;\\n submitButton.visible = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Can you pay the full amount by 31st March 2023?\"},\"guidetextdraw_443994115\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_443994115__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_443994115\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>By selecting yes you will submit a form to ACCA who will record that you are making part payments to your outstanding fees. For instructions on how to make part payments watch our short <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-143\\\"><b>video<\\/b><\\/a>. Please note you may still receive email reminders regarding your outstanding balance. If you want to book an exam you will need to make payment in full your outstanding balance before or at the time of booking\\u201d.<\\/p>\\n\",\"name\":\"studentsPaymentsYes\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (radiobutton_18163710181670945291668.value == \\\"Yes\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_816307841\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_816307841__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_816307841\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>All outstanding payments must be made by 31<sup>st<\\/sup> March 2023. Any outstanding balance past that date may result in your myACCA account being suspended. If your account is suspended you will not be able to access any information contained within.<\\/p>\\n\",\"name\":\"studentsPaymentsNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (radiobutton_18163710181670945291668.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1592564233\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1592564233__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1592564233\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>When using this form, it may take longer to reply so we ask that you give us as much detail as possible.<\\/b><br />\\n<\\/p>\\n<p>Please view our other options for \\u2018Remote Session Exams\\u2019 first where you may find the answer to your query.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamGeneralEnquiry\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_665601\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_665601__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_665601\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you have experienced technical issues with your remote exam. In the first instance you should try to resolve this with the invigilator. If they have been unable to help, please select one of the following options.<br />\\n<\\/p>\\n<p>If you have completed most of your exam and would like us to mark your paper, you can submit a <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/lk/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html\\\" data-clickableid=\\\"clickable-117\\\" data-clickable-id=\\\"clickable-110\\\"><b>Mitigating Circumstance<\\/b><\\/a> on your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-118\\\" data-clickable-id=\\\"clickable-111\\\">myACCA<\\/a>. This will be taken into consideration when we issue your result. Please note we can not give individual feedback on your specific mitigation or how that has been considered with your mark.<\\/p>\\n<p>If you were unable to launch or complete a large part of your exam, we would encourage you to <b>rebook into week 2<\\/b>. We know how hard you will have prepared and want you give you every opportunity to complete your exam within the same session.<\\/p>\\n<p>To rebook into week 2, go to your exam planner on your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-119\\\" data-clickable-id=\\\"clickable-112\\\">myACCA<\\/a>.<\\/p>\\n<p>Some of our exams are not available in week 2 or we may run out of available seats. Unfortunately, in this scenario we can only advise to <b>withdraw<\\/b> your exam and a credit will be applied to your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-120\\\" data-clickable-id=\\\"clickable-113\\\">myACCA<\\/a> to use toward future fees.<\\/p>\\n<p>You can use exam planner to self-serve at the end of your exam, or after the week 2 scheduled day subject to a successful Mandatory System Test and Launching your exam.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamInSessionHelpChina\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - In-session help\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_665601990\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_665601990__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_665601990\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you have experienced technical issues with your remote exam. In the first instance you should try to resolve this with the invigilator. If they have been unable to help, please select one of the following options.<br />\\n<\\/p>\\n<p>If you have completed most of your exam and would like us to mark your paper, you can submit a <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/lk/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html\\\" data-clickableid=\\\"clickable-117\\\" data-clickable-id=\\\"clickable-110\\\"><b>Mitigating Circumstance<\\/b><\\/a> on your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-118\\\" data-clickable-id=\\\"clickable-111\\\">myACCA<\\/a>. This will be taken into consideration when we issue your result. Please note we can not give individual feedback on your specific mitigation or how that has been considered with your mark.<\\/p>\\n<p>If you were unable to launch or complete a large part of your exam, we would encourage you to <b>rebook into week 2<\\/b>. We know how hard you will have prepared and want you give you every opportunity to complete your exam within the same session.<\\/p>\\n<p>To rebook into week 2, go to your exam planner on your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-119\\\" data-clickable-id=\\\"clickable-112\\\">myACCA<\\/a>.<\\/p>\\n<p>Some of our exams are not available in week 2 or we may run out of available seats. Unfortunately, in this scenario we can only advise to <b>withdraw<\\/b> your exam and a credit will be applied to your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJbT%2BMwEIX%2FSuT3NBdEIFZbKW1aqRKwqOEi8RK5Zlos%2BRI8E9j99%2Buk4voAT5Fn5hzPd%2BIpCqM7XvX0ZLfw3ANS9Ndoi3xszFjvLXcCFXIrDCAnyZvq8oLnk5R33pGTTrNPkp8VAhE8KWdZtKlnrM2K02qdllmdlyer%2FGRRFquiqNflapUuqmWRsugOPIb5GQvyIELsYWORhKVQSvM8zrI4P71Jz3l2xvPygUV1YFBW0Kh6IuqQJ4l2B2UnUgkzEVKKg3Y7oSfSmeTjOHadNUp6h25PY3uRL9usahsKhrJtmj%2FtPeyqA1hKxoQSRHd0Z9HSWYRhsZ8ikMchLnvvwzdWptNKKmLR2nkJ45%2BYsb3QCAPvdYhMvcB7pXpLcLisN%2BAb8C9Kwu324oM27PQd04DWziadQ9oCdsMSbD4dEPgYqp%2B%2FiX8JJHjHr7ATQwTT5LPB9PiWrgLypr52gerfwGTEL4kMFfUY78dRTl5YVME8sIaVX5ceBAV%2B8j2wZH688uuLnf8H&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~17D9D0B0D69C739C05C1A3C2CD38ECFA460088CED8D0AD6C259F9CA53B14BD245D41EE9DB2CBB5698C8BE6C6D78BE770F0C7571D2430EF78F00BCF075CCC3B39D9AC0F4C0F97DD1A6B5D4D28CFE980ACA547F757057517E28F61ECE00FF7F045F57BC39420AB765EF29A93F302D3A0F11C087EB46791B96EB65B6D629407971BAAC7FD2F6CAB6ED72151576E951A3DA3421A7ED65C7A1385F274F5ED5BDBD25EACEA72BA9CE8C22930B91C9954F7DE1D47D6B319645B458E&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=H2e1VNWDno9bv7My6GeLJuwjaZ7prICBhFlNVvTDWBv968iVfJU862i2XroXxPFUMeeuqk%2B%2BUVln%2Fskm8WKcQX7TJQWdOEV7TkYlg5K4r0OYCokLytHgHZY8t5v%2BWTUyDudzo6XaQvNFohZVtWxbW%2FR4Pprdz2rMjGWOcZiouk%2B1E71BFzuLuzL3LRpvy43k0ouI7a0zD4LCfZP7TP1pLJNxHnuK%2F8ZBXlsgpIQ7Zqfthshp4zhxSLV455hkGLBXMYh%2Bxy0VFBWfPTNgOPHtaZU5%2Bn3yY0OTe4CdrjgtdnE4Cb6OToibvYTLKhGlMJcxnXjDRaS9InXBZlabDAkUNKMYdmF3XLif7tNgrXPbwE1mbB%2B4ISuj2JhwwDFc09nh7cC9yOZhnJe5QLwctY0bA5c9HltYDmL66Khmysq6LdNMDpGOXzvaOvhusot88mToKBpQGSBKVjYKE1ytiZ7CFQG9ySOsvAYjtMJcyOHr2tGoTGFShj%2FSd%2B%2FGkHJF0Jqd\\\" data-clickableid=\\\"clickable-120\\\" data-clickable-id=\\\"clickable-113\\\">myACCA<\\/a> to use toward future fees.<\\/p>\\n<p>You can use exam planner to self-serve at the end of your exam, or after the week 2 scheduled day subject to a successful Mandatory System Test and Launching your exam.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamInSessionHelpRow\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_1653186340\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_1653186340__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_1653186340\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Have you already sent us an email regarding your withdrawal?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"examWithdrawalChina\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Have you already sent us an email regarding your withdrawal?\"},\"guidetextdraw_1826705205\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1826705205__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1826705205\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Thank you for sending us your withdrawal request, we're experiencing high volumes of contact and will respond to your email as soon as possible. There is no need to contact us again. <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://cn.accaglobal.com/student/exam/session-based-exam-centers-and-notice.html\\\" data-clickable-id=\\\"clickable-153\\\">Access the latest exam centre news and updates<\\/a>.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"centreWithdrawalChinaYes\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (examWithdrawalChina.value == \\\"Yes\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1033990622\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1033990622__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1033990622\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please submit your withdrawal request including documented evidence (with translation if applicable) to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickableid=\\\"clickable-134\\\" data-clickable-id=\\\"clickable-157\\\">students@accaglobal.com<\\/a>. We are experiencing high volumes of contact and will respond to your email as soon as possible. There is no need to contact us again. <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://cn.accaglobal.com/student/exam/session-based-exam-centers-and-notice.html\\\" data-clickable-id=\\\"clickable-158\\\">Access the latest exam centre news and updates<\\/a>.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"centreWithdrawalChinaNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (examWithdrawalChina.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_2112827090\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_2112827090__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_2112827090\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You can access your myACCA account using your ACCA ID and password to log in.<\\/p>\\n<p><b>Logging in tips<\\/b><\\/p>\\n<p>If you know both your username/ACCA ID and the registered email address on your myACCA account, but still can't log in, it may be a browser issue.<\\/p>\\n<p><b>Trouble Shooting<\\/b><\\/p>\\n<p>In the event you are facing issues accessing your account:<\\/p>\\n<p>Clear your internet history, your cache, and cookies<\\/p>\\n<p>Close the ACCA website and log in page<\\/p>\\n<p>If you are using a VPN, disconnect this<\\/p>\\n<p>Make sure your device has the correct local time zone for your current location<\\/p>\\n<p>Re-open your browser or try other browsers<\\/p>\\n<p>Take a screen shot of the error or issue you are facing (include the URL)<\\/p>\\n<p>Note which part of your account you are unable access<\\/p>\\n<p>Check you have pop-ups enabled<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"myAccaUnableToAccessInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_140\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_140__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_140\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Have you completed the steps above and still face issues?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"myAccaUnableToAccessOptions\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n window.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n $('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Have you completed the steps above and still face issues?\"},\"guidetextdraw_197130\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_197130__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_197130\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please complete the above steps.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"resetPasswordRadioNo_copy_1\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (myAccaUnableToAccessOptions.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1474161571\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1474161571__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1474161571\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>To make an exam entry for a Remote Session exam, use the option within your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flogin.ciam.accaglobal.com%2Faccaglobalciam.onmicrosoft.com%2FB2C_1A_Static_SSO_WebAgent%2Fsamlp%2Fsso%2Flogin%3FSAMLRequest%3DhZLNbtswEIRfReBdFiXFtUPYBmSpAQykbWA1LZCLQDNrhwB%252FVO4qad%252B%252BlIw0aQ7JSeDuznC%252FEVcorelFNdCD28OvAZCS39Y4FFNjzYbghJeoUThpAQUp0VZfrkUx46IPnrzyhr2SvK%252BQiBBIe8eSXbNm3ba83NaLZcM5v5rn%252Bef602W5bC74olzUNV8WLPkBAeP8mkV5FCEOsHNI0lEs8aJI%252BTIt8%252B%252F5XPC5KC%252FuWNJEBu0kTaoHoh5Flhl%252F0m6mtLQzqZQ8GX%252BQZqa8zV6OU9c7q1Xw6I80tbdF3eVV11I0VF3bfut%252BwqE6gaNsSihD9Gd3ltTeIYyLvReBOg8JNYQQv6m2vdFKE0uufFAw%252FYk1O0qDMPLexMj0I%252FyrVM8JjpcNFkIL4VEruN1fv9DGnd5iWjDGu6z3SHvAflyCbVYjgphCDZtn8QeBRO%252F0CQ5yjGCVvTZYnd%252FS14i8a258pPozMln5QSJjRd%252Bnx2lUUJAOdTSPrHHlpzqApMhPYQCWbc5X%252Fv9iN38B%26RelayState%3Dhttps%253A%252F%252Fsso.accaglobal.com%252Fpls%252Forasso%252Forasso.wwsso_app_admin.ls_login%253Fsite2pstoretoken%253Dv1.2~A5220E8E~3E676D47556C43E34CE293BD5D11D7483E78FA813200D71789CAB72FD001FA257219A5AE85F4375EF827014EF4353E914281FCCB10162C6E7B058761EE09382DF4A555BEB292A3E3FD0E067251634FA457171DD6F97D18AD68B8FA1C46B929B524CC77C92D3DAEDD8EB3243F0E7CF2DF0770F30C9E05539AE3A4F586EEDFC720C95FBBB99FFEF2D000B215B91C8102D1436B6E0A305244172F4E55BDAB359ADD4215308FA6213CD4481499512CA94DFF6E69ACA3C4941DBC%26SigAlg%3Dhttp%253A%252F%252Fwww.w3.org%252F2001%252F04%252Fxmldsig-more%2523rsa-sha256%26Signature%3DeXWuRm773TOmcrySViltKRicGHc%252BQ%252BW7DOX1R%252BLpqhqPe1yiaiyj3VqcV%252F%252BcIx4TDYVXmlGU95I4J%252FUq9aweZsH1lnQJqdIR1pZzCVoML7mBfSXQ6hGqiv%252Bar8LCn82tz9C9hwFjkQPyuxMrjOOgJZWiT2uGeAVXDygwEBmStgd0qdAg%252BN53h4e43p%252BHWR2YEroq8eetcV0Y0a0hWjpUJqyemefJowIHIvAiArkpW5EuIiO%252FMmKgdjcGD3UXRkfv9A4ALw7PadpTcxnB%252BdvfYG%252Fi%252F4d8xGZr3tsblBNjG2HQyohWT7ijw2qXg0JjkvnYXY77hraivg6NzFojJZlQxxZQFzKSKW4K2oy9hUAiE4NsSbf1k9JyNVl6zf3b3mxcehduM8ecdgMF17hqHTKqg8k3xhXKopnI8oVflKDE1G%252FZv4CImuU4Y1qIq7a5B6dvPra9dSwPQLYinfy5ciGhUUFvn4ClzjC1fFVsm%252FKzb1A5kzcLi%252FehQ8iJjz3UAcFr&data=05%7C01%7CJohn.Allan%40accaglobal.com%7C9fd78a2a410a4eb84a8108dac7e1850a%7Cf2e7de2c59ba49\\\" data-clickableid=\\\"clickable-105\\\" data-clickable-id=\\\"clickable-108\\\"><b>myACCA<\\/b><\\/a> to access exam planner.<\\/p>\\n<p>The planner will show the \\u2018Remote\\u2019 option to allow you to proceed.<\\/p>\\n<p>The helpful video shows you how to make this entry.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickable-id=\\\"clickable-109\\\">Access the deadlines to each exam session.<\\/a><\\/p>\\n<p>If you face issues making your entry, follow these trouble shooting steps:<\\/p>\\n<ol>\\n<li>Close the exam planner<\\/li>\\n<li>Log out of your myACCA<\\/li>\\n<li>Clear your cache & cookies<\\/li>\\n<li>Log back in to your myACCA and try to make your booking<\\/li>\\n<li>If the issue persists, try another browser.<\\/li>\\n<\\/ol>\\n<p>Should you still face issues, take a screen shot of the issue including the URL.<\\/p>\\n<p>We have steps in place to make sure your remote exam goes as smoothly as possible and require you to perform a Mandatory System Test within exam planner on your myACCA account. The final test that you complete before your exam should be recorded as a pass to be eligible for post exam options.<\\/p>\\n<p>As these exams are not taken in one of our centres, the <a href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/rules-and-regs/exam-regulations.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-110\\\">exam regulations<\\/a> must be read before contacting us. We may be able to help you with your booking and will ask you to confirm these when you select the webchat widget<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examEntryCentre\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_140_967533809\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_140_967533809__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_140_967533809\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Have you completed the steps above, have issues and have taken a screenshot?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"examEntryCentreQuestion\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n \\t$('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Have you completed the steps above, have issues and have taken a screenshot?\"},\"guidetextdraw_147416_1438368327\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_147416_1438368327__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_147416_1438368327\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please complete the above steps and take a screenshot if you're still facing issues.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examEntryCentreNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (examEntryCentreQuestion.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_147416\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_147416__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_147416\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>To make an exam entry for a Remote Session exam, use the option within your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZLNbtswEIRfReBdFiXFtUPYBmSpAQykbWA1LZCLQDNrhwB%2FVO4qad%2B%2BlIw0aQ7JSeDuznC%2FEVcorelFNdCD28OvAZCS39Y4FFNjzYbghJeoUThpAQUp0VZfrkUx46IPnrzyhr2SvK%2BQiBBIe8eSXbNm3ba83NaLZcM5v5rn%2Bef602W5bC74olzUNV8WLPkBAeP8mkV5FCEOsHNI0lEs8aJI%2BTIt8%2B%2F5XPC5KC%2FuWNJEBu0kTaoHoh5Flhl%2F0m6mtLQzqZQ8GX%2BQZqa8zV6OU9c7q1Xw6I80tbdF3eVV11I0VF3bfut%2BwqE6gaNsSihD9Gd3ltTeIYyLvReBOg8JNYQQv6m2vdFKE0uufFAw%2FYk1O0qDMPLexMj0I%2FyrVM8JjpcNFkIL4VEruN1fv9DGnd5iWjDGu6z3SHvAflyCbVYjgphCDZtn8QeBRO%2F0CQ5yjGCVvTZYnd%2FS14i8a258pPozMln5QSJjRd%2Bnx2lUUJAOdTSPrHHlpzqApMhPYQCWbc5X%2Fv9iN38B&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~3E676D47556C43E34CE293BD5D11D7483E78FA813200D71789CAB72FD001FA257219A5AE85F4375EF827014EF4353E914281FCCB10162C6E7B058761EE09382DF4A555BEB292A3E3FD0E067251634FA457171DD6F97D18AD68B8FA1C46B929B524CC77C92D3DAEDD8EB3243F0E7CF2DF0770F30C9E05539AE3A4F586EEDFC720C95FBBB99FFEF2D000B215B91C8102D1436B6E0A305244172F4E55BDAB359ADD4215308FA6213CD4481499512CA94DFF6E69ACA3C4941DBC&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=eXWuRm773TOmcrySViltKRicGHc%2BQ%2BW7DOX1R%2BLpqhqPe1yiaiyj3VqcV%2F%2BcIx4TDYVXmlGU95I4J%2FUq9aweZsH1lnQJqdIR1pZzCVoML7mBfSXQ6hGqiv%2Bar8LCn82tz9C9hwFjkQPyuxMrjOOgJZWiT2uGeAVXDygwEBmStgd0qdAg%2BN53h4e43p%2BHWR2YEroq8eetcV0Y0a0hWjpUJqyemefJowIHIvAiArkpW5EuIiO%2FMmKgdjcGD3UXRkfv9A4ALw7PadpTcxnB%2BdvfYG%2Fi%2F4d8xGZr3tsblBNjG2HQyohWT7ijw2qXg0JjkvnYXY77hraivg6NzFojJZlQxxZQFzKSKW4K2oy9hUAiE4NsSbf1k9JyNVl6zf3b3mxcehduM8ecdgMF17hqHTKqg8k3xhXKopnI8oVflKDE1G%2FZv4CImuU4Y1qIq7a5B6dvPra9dSwPQLYinfy5ciGhUUFvn4ClzjC1fFVsm%2FKzb1A5kzcLi%2FehQ8iJjz3UAcFr\\\" data-clickable-id=\\\"clickable-99\\\">myACCA<\\/a> to access exam planner.<\\/p>\\n<p>The planner will show the \\u2018Remote\\u2019 option to allow you to proceed.<\\/p>\\n<p>The helpful video shows you how to make this entry.<\\/p>\\n<p><a href=\\\"To%20make%20an%20exam%20entry%20for%20a%20Remote%20Session%20exam,%20use%20the%20option%20within%20your%20myACCA%20to%20access%20exam%20planner.%20The%20planner%20will%20show%20the%20%E2%80%98Remote%E2%80%99%20option%20to%20allow%20you%20to%20proceed.%20The%20helpful%20video%20shows%20you%20how%20to%20make%20this%20entry.%20Please%20note%20that%20there%20are%20deadlines%20to%20each%20exam%20session%20which%20can%20be%20found%20here.%20If%20you%20face%20issues%20making%20your%20entry,%20follow%20these%20trouble%20shooting%20steps:%20-%09Close%20the%20exam%20planner%20-%09Log%20out%20of%20your%20myACCA%20-%09Clear%20your%20cache%20&%20cookies%20-%09Log%20back%20in%20to%20your%20myACCA%20and%20try%20to%20make%20your%20booking%20-%09If%20the%20issue%20persists,%20try%20another%20browser%20Should%20you%20still%20face%20issues,%20take%20a%20screen%20shot%20of%20the%20issue%20including%20the%20URL.%20We%20have%20steps%20in%20place%20to%20make%20sure%20your%20remote%20exam%20goes%20as%20smoothly%20as%20possible%20and%20require%20you%20to%20perform%20a%20Mandatory%20System%20Test%20within%20exam%20planner%20on%20your%20myACCA%20account.%20The%20final%20test%20that%20you%20complete%20before%20your%20exam%20should%20be%20recorded%20as%20a%20pass%20to%20be%20eligible%20for%20post%20exam%20options.%20%20As%20these%20exams%20are%20not%20taken%20in%20one%20of%20our%20centres,%20the%20exam%20regulations%20must%20be%20read%20before%20contacting%20us.%20We%20may%20be%20able%20to%20help%20you%20with%20your%20booking%20and%20will%20ask%20you%20to%20confirm%20these%20when%20you%20select%20the%20webchat%20widget\\\" data-clickable-id=\\\"clickable-101\\\">Access the deadlines to each exam session.<\\/a><\\/p>\\n<p>If you face issues making your entry, follow these trouble shooting steps:<\\/p>\\n<ol>\\n<li>Close the exam planner<\\/li>\\n<li>Log out of your myACCA<\\/li>\\n<li>Clear your cache & cookies<\\/li>\\n<li>Log back in to your myACCA and try to make your booking<\\/li>\\n<li>If the issue persists, try another browser.<\\/li>\\n<\\/ol>\\n<p>Should you still face issues, take a screen shot of the issue including the URL.<\\/p>\\n<p>We have steps in place to make sure your remote exam goes as smoothly as possible and require you to perform a Mandatory System Test within exam planner on your myACCA account. The final test that you complete before your exam should be recorded as a pass to be eligible for post exam options.<\\/p>\\n<p>As these exams are not taken in one of our centres, the exam regulations must be read before contacting us. We may be able to help you with your booking and will ask you to confirm these when you select the webchat widget<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examEntryRemoteInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_140_787263760\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_140_787263760__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_140_787263760\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Have you read and understand the regulations of these exams?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"examEntryRemoteQuestion\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n \\t$('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Have you read and understand the regulations of these exams?\"},\"guidetextdraw_147416_1466543594\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_147416_1466543594__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_147416_1466543594\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please read the exam regulations before contacting us.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examEntryRemoteNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (examEntryRemoteQuestion.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1293502635\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1293502635__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1293502635\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Exam dockets are released two weeks before your exam session. This will provide key information, the location of your exam and the exam you have booked.<\\/p>\\n<p>For centre exams, please print a copy from your <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://myacca.accaglobal.com/\\\" data-clickable-id=\\\"clickable-91\\\">myACCA<\\/a> account and take this with you to the centre.<\\/p>\\n<p>For remote exam, it is not required to present this to the invigilator.<\\/p>\\n<p>If you face any issues with downloading the docket, please use the webchat option so we can send your docket. This service is the quickest way of resolving your concerns.<\\/p>\\n<p>We would like to wish you every success with your exams.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examDocketInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1062933256\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1062933256__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1062933256\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you believe that we have not applied our procedures properly when you receive your exam result, you can appeal to the Examinations Appeals Committee.<\\/p>\\n<p><b>To appeal:<\\/b><\\/p>\\n<p>Email your request to: <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-103\\\">AR-MCappeals@accaglobal.com<\\/a><br />\\n Appeal fee: <b>£30<\\/b>.<br />\\n Appeal submission deadline: <b>17 August<\\/b> for the June 2022 exam session.<\\/p>\\n<p>When we receive your appeal request, the relevant fee will be raised on your account. You must pay this by the appeal submission deadline. <\\/p>\\n<p>Once you have paid the fee, we will send you an appeal acknowledgement email. This email will:<\\/p>\\n<ul>\\n<li>confirm that your appeal has been registered<\\/li>\\n<li>advise you of the date that you will receive the outcome of your appeal. <\\/li>\\n<\\/ul>\\n<p>Your request to appeal will then be forwarded to the committee for consideration. <\\/p>\\n<p>The committee meets once per exam session. Therefore, we are unable to consider any appeals made after the submission deadline or provide you with the outcome any earlier than the date given in your acknowledgement email. <\\/p>\\n<p>The appeals process is <b>not a re-consideration of your circumstances<\\/b>. The Committee will undertake independent checks to confirm all stages of the mitigating circumstances process were undertaken and the correct mark was in fact issued to you. You will not receive any detail on the consideration given, such as awarded marks. Additional documentation or information on your circumstances cannot be submitted at this time.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"mitigatingCircumstancesPR\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1149677954\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1149677954__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1149677954\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>The system test is in place to check you meet the requirements to take a remote exam. It will test the following areas:<\\/p>\\n<ul>\\n<li>Device - <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://home.pearsonvue.com/op/OnVUE-technical-requirements\\\" data-clickable-id=\\\"clickable-101\\\">make sure your device meets the minimum requirements<\\/a><\\/li>\\n<li>Internet connection and speed - always use a wired connection<\\/li>\\n<li>Camera and Microphone - you should enable your privacy settings to allow the exam access<\\/li>\\n<li>Close all applications - if they are still running you can end them in task manager. If continue to open, disable the application in task manager<\\/li>\\n<li>Software - we always recommend updating your software regularly and it should be running the latest version<\\/li>\\n<\\/ul>\\n<p>Once you pass the test, take a screen shot and keep it. It should have the date and time from your device when you completed the test and the access code \\u2018<b>from\\u2019<\\/b> the screen. A record will be updated to ACCA 24 hours later. There is no need to send this to us.<\\/p>\\n<p>In event of it not passing, the screen will display where is does not pass. <\\/p>\\n<p>Your last test should be a pass to grant eligibility for post exam options.<\\/p>\\n<p>Please note that the Mandatory System Test can only be taken from the <b>exam planner<\\/b> and should not be taken using a Hotspot or Dongle<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"systemTestInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1213355138\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1213355138__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1213355138\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If your account has been suspended and you\\u2019d like to re-register with ACCA please fill in all of the fields below.<\\/p>\\n<p>By submitting your details using this form your myACCA account will be reopened within 24 hours to allow you to view your outstanding balance which will include a re-registration fee. Once you have viewed you balance you can take payment via myACCA.<\\/p>\\n<p>Once your request has been submitted we will contact you to inform you of the deadline for payment which will be 10 days after reopening your account.<\\/p>\\n<p>If payment has not been made in full by the deadline which will be 10 days from reopening your account will automatically be deactivated again, preventing further access.<\\/p>\\n<p>Once you have submitted the form you will not need to contact us again for your account to be opened.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"reRegistrationNew\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Re-registration\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_27299678\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_27299678__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_27299678\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Did you know?<\\/b><\\/p>\\n<p>You can download your certificates and transcript via myACCA.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://myacca.accaglobal.com/\\\" data-clickable-id=\\\"clickable-1\\\">Login to myACCA<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"certificatesInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Certificates and transcripts\\\" || guideRootPanel.category.value == \\\"Certificates and transcripts\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_920598634\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_920598634__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_920598634\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Becoming a member<\\/b><\\/p>\\n<p>To become a member, you must complete all exams, your Ethics and Professional Skills module and your Practical Experience Requirement.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/becoming-member/member-ready.html\\\" data-clickable-id=\\\"clickable-2\\\">Read about becoming a member<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"becomeMemberInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Becoming a member\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1321431043\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1321431043__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1321431043\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Exams<\\/b><\\/p>\\n<p>Are you looking for key dates for upcoming exams? <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickable-id=\\\"clickable-61\\\">Check our key dates section for more details<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exams\\\" || guideRootPanel.category.value == \\\"Exams Query\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1965073573\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1965073573__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1965073573\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>As the standard entry deadline draws closer, if a centre is unavailable on the exam planner this means the centre is full and no further seats are available.<\\/p>\\n<p>If you're resident in one of the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/enter-an-exam/exam-availability-and-booking.html\\\" data-clickableid=\\\"clickable-69\\\" data-clickable-id=\\\"clickable-196\\\">locations listed<\\/a>, you may have the option to take a remotely invigilated exam, or exam at home.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/how-to-book.html\\\" data-clickableid=\\\"clickable-70\\\" data-clickable-id=\\\"clickable-197\\\">Watch our short video to help you book<\\/a>.<\\/p>\\n<p>It's important that you meet the technical requirements and carry out a systems test before booking.<\\/p>\\n<p>The deadline for exam session can be found on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/in/en/student/getting-started/important-dates.html\\\" data-clickable-id=\\\"clickable-198\\\">key dates page.<\\/a><\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams.html\\\" data-clickableid=\\\"clickable-71\\\" data-clickable-id=\\\"clickable-199\\\">For more information read our FAQs<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"examCentreAvailability\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1263690299\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1263690299__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1263690299\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Exemptions<\\/b><\\/p>\\n<p>If you are looking to join ACCA or request exemptions from our exams based on previous learning experience gained, you can use our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/exemptions-calculator.html\\\" data-clickable-id=\\\"clickable-113\\\">exemptions calculator<\\/a> to see what you may be able to claim.<\\/p>\\n<p>Please note that some courses or institutions may not be listed or available.<\\/p>\\n<p>If you want us to complete an exemption assessment for you, you can send us your information and documentation to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-114\\\">students@accaglobal.com<\\/a> <\\/p>\\n<p><b>What do we need?<\\/b><\\/p>\\n<ul>\\n<li>Official proof of any qualifications, such as academic transcripts and award certificates.<\\/li>\\n<li>Please email us with full details of the qualifications that you hold and we will be happy to assess them for you.<\\/li>\\n<\\/ul>\\n<p>Where documents have been issued in a language other than English, we require a photocopy of both the original language documents and a copy of the official English translation. Any documents not in English must be officially translated before they are sent to us.<\\/p>\\n<p>Only copies (not originals*) of official documentation signed and stamped by the awarding body, can be accepted. We also don\\u2019t take responsibility for the return of irreplaceable documents<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"exemptionsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\" || guideRootPanel.category.value == \\\"Exemptions Query\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_717173098\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_717173098__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_717173098\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Oxford Brookes<\\/b><\\/p>\\n<p>Are you looking for eligibility requirements?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/oxford-brookes-bsc-hons-in-applied-accounting.html\\\" data-clickable-id=\\\"clickable-5\\\">Check out our Oxford Brookes area for more details<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"oxfordBrookesInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Oxford Brookes BSc\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_970233503\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_970233503__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_970233503\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Trying to make a payment?<\\/b><\\/p>\\n<p>You can pay by credit or debit card on myACCA. Please don't include debit or credit card information in this form as we will not be able to process your payment using it.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx\\\" data-clickable-id=\\\"clickable-6\\\">Login to myACCA<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"paymentInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Payment concerns\\\" || guideRootPanel.category.value == \\\"Payment concerns (members)\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1138666656\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1138666656__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1138666656\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Practical Experience Requirement<\\/b><\\/p>\\n<p>Are you looking for information on Practical Experience Requirement?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/practical-experience-per.html\\\" data-clickable-id=\\\"clickable-7\\\">You may find what you need in our PER area<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"perInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"PER\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_743443561\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_743443561__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_743443561\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Study options<\\/b><\\/p>\\n<p>Our study support resource pages contain a range of resources to support your learning. <a href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/prepare-for-exams/InSession-exam-countdown-emails/mock-exam-event.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-117\\\">Access support for your March exams<\\/a>. For the best chance of exam success, we recommend you use these resources alongside online or face to face tuition from an Approved Learning Partner.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/tuition-study-options.html\\\" data-clickableid=\\\"clickable-8\\\" data-clickable-id=\\\"clickable-40\\\">Check out our study options<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studyOptionsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Study options\\\" || guideRootPanel.category.value == \\\"Study options\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_134714802\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_134714802__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_134714802\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>How can ACCA benefit you?<\\/b><\\/p>\\n<p>When you study with ACCA, you can take your career in any direction. You open doors to the best and most interesting roles all over the world. And you become one of the sought-after finance professionals our fast-changing world needs.<\\/p>\\n<p><a href=\\\"https://www.accaglobal.com/hk/en/qualifications/why-acca.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-45\\\">Why choose to study ACCA<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"accaBenefitInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Why choose ACCA\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_988847242\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_988847242__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_988847242\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>CPD<\\/b><\\/p>\\n<p>CPD supports your career by providing you with the knowledge and skills that you need to excel in your role, as well as enhance your employability for the future.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/cpd.html\\\" data-clickableid=\\\"clickable-9\\\" data-clickable-id=\\\"clickable-48\\\">Read more about CPD<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"cpdInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"CPD\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_348333758\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_348333758__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_348333758\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Fellowship<\\/b><\\/p>\\n<p>After five-years' continuous membership, you\\u2019ll earn the right to use the \\u2018FCCA\\u2019 designation and enjoy the additional prestige of being a Fellow. There's also no formal application process.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/membership/fellowship.html\\\" data-clickableid=\\\"clickable-10\\\" data-clickable-id=\\\"clickable-40\\\">Read about fellowship<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"fellowshipInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Becoming a Fellow\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_993282178\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_993282178__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_993282178\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Reduced subscriptions<\\/b><\\/p>\\n<p>Are you looking for reduced subscriptions eligibility criteria and how to apply?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/membership/subscription/reduced-subs.html\\\" data-clickable-id=\\\"clickable-11\\\">Check our reduced subscription information<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"reducedSubsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Reduced Subscriptions\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_292988011\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_292988011__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_292988011\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Lifetime membership (retirement)<\\/b><\\/p>\\n<p>Are you looking for eligibility criteria?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/membership/lifetime-membership-retirement.html\\\" data-clickable-id=\\\"clickable-12\\\">Our lifetime membership area may help<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"retirementLifetimeInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Retirement\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1945638421\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1945638421__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1945638421\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Technical enquiries<\\/b><\\/p>\\n<p>Are you looking to make a technical enquiry or more detail as to what a 'technical enquiry' is?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/technical-activities/uk-tech.html\\\" data-clickable-id=\\\"clickable-13\\\">Our technical advisory area may help<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"technicalInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1658327304\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1658327304__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1658327304\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>EPSM<\\/b><\\/p>\\n<p>The EPSM helps you develop these practical real-world skills so you can make an impact from day one in organisations.<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/faq-ethics.html\\\" data-clickableid=\\\"clickable-49\\\" data-clickable-id=\\\"clickable-50\\\">FAQs on EPSM<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"epsmInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Ethics\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_984644452\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_984644452__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_984644452\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Foundations in Professionalism<\\/b><\\/p>\\n<p>It\\u2019s important for all students, irrespective of what qualification they are studying or their career aspirations, to understand what it means to work and act professionally and ethically in the workplace.<\\/p>\\n<p><a href=\\\"https://www.accaglobal.com/gb/en/student/ethics/fip.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-55\\\">Read about Foundations in Professonalism<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"fipInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Foundations in Professionalism\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1525861282\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1525861282__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1525861282\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>myACCA<\\/b><\\/p>\\n<p>Having problems logging in? Please visit our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/myacca/problems-logging-in.html\\\" data-clickable-id=\\\"clickable-65\\\">help page<\\/a> on logging in before submitting your message.<\\/p>\\n<p>If you still need help, please send us a detailed description of the issue you are encountering, so we can resolve the issue as quickly as possible.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"myAccaInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues (members)\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_717312109\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_717312109__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_717312109\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Practising Certificates<\\/b><\\/p>\\n<p>Looking for the requirements and how to apply?<\\/p>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/sectors/smp/practising-certificates-and-licences/apply-for-an-acca-practising-certificate.html\\\" data-clickable-id=\\\"clickable-16\\\">Check out our Practising Certificates area<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"pcInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Practising Certificate\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1990707034\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1990707034__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1990707034\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>ACCA\\u2019s long-held approach to students wishing to amend or cancel exam bookings is to allow this before the standard entry deadline. Any student cancelling before the deadline will have their exam fee credited to their account.<br />\\n<\\/p>\\n<p>But we understand that occasionally difficult circumstances arise after the deadline, such as serious illness, bereavement, or unexpected travel cancellations, which prevent a student from attending an exam. In such cases, they can apply with documentary evidence after the exam date for their fee to be credited.<\\/p>\\n<p>Withdrawals will only be considered under serious extenuating circumstances, and where supported by documentary evidence. Minor illnesses or workload issues, for example, cannot be considered.<\\/p>\\n<p>Our approach aims to support our students by allowing us to plan for exam sittings but supporting those with the most difficult circumstances.<\\/p>\\n<p>If you still wish to request a withdrawal, please have your documents ready and use the link to web chat at the bottom of this page:<\\/p>\\n<ul>\\n<li>medical letter or report from your doctor / GP / medical professional<\\/li>\\n<li>copy of covid positive test / screen shot of isolation request<\\/li>\\n<li>cancellation email or notice from a travel provider<\\/li>\\n<li>copy of death certificate.<\\/li>\\n<\\/ul>\\n<p><b>Documents should be stamped and on official headed paper, translated to English by official translator where applicable.<\\/b><\\/p>\\n<p>If your are looking to contact us about an Exam in <b>China<\\/b>, please use the <b>China \\u2013 Exam Withdrawal<\\/b> option on our Contact Us page<\\/p>\\n<p>We may not process your request until after the exam session when your case will be assessed. You should make every attempt to take your exam and if you decide to still attend our Exam Centres team will review your attendance and not process your withdrawal request. You <b>do not<\\/b> have to contact us again to tell us you attended. <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/exam-sessions.html#withdraw\\\" data-clickableid=\\\"clickable-105\\\" data-clickable-id=\\\"clickable-104\\\">Find more information about exam cancellation.<\\/a><\\/p>\\n<p>The deadline for requesting an exam withdraw is covered on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickableid=\\\"clickable-106\\\" data-clickable-id=\\\"clickable-105\\\">important dates page<\\/a>.<\\/p>\\n<p>You may be able to switch your centre exam to taking it remotely. If you are wanting to make this change you should visit our website and pay attention to the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/before-you-book.html\\\" data-clickableid=\\\"clickable-107\\\" data-clickable-id=\\\"clickable-106\\\">Exam Regulations<\\/a> before requesting a remote exam. You can only switch to take the same exam you have already booked, up to 3 days before your exam is scheduled, subject to availability.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentWithdrawExamInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_1972843792\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_1972843792__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_1972843792\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Do you have your supporting documents?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"withdrawDocumentsRadio\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n \\t$('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\" && guideRootPanel.category.value == \\\"Withdraw\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Do you have your supporting documents?\"},\"guidetextdraw_1731100165\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1731100165__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1731100165\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please refer to the above supporting document checklist. Once you have the supporting documents please select \\u201cYes\\u201d when asked if you have your supporting documents and we will be able to assist you<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"withdrawGetDocuments\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (withdrawDocumentsRadio.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1269708607\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1269708607__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1269708607\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You can normally reset your password through the 'Forgotten your password?' option found on the\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/an/en/myacca.html\\\" data-clickable-id=\\\"clickable-91\\\">login screen for myACCA<\\/a>. By entering your username (ACCA ID), you should receive an email with a link to reset your password.<br />\\n<\\/p>\\n<p>Your new password must be a minimum of 8 characters long and contain at least:\\u202f<\\/p>\\n<ul>\\n<li>One lower case alphabetic character\\u202f<\\/li>\\n<li>One upper case alphabetic character\\u202f<\\/li>\\n<li>One special character (for example ? ! / #~ @)<\\/li>\\n<li>One numeric character\\u202f<\\/li>\\n<\\/ul>\\n<p><b>Logging in tips<\\/b><\\/p>\\n<p>If you know both your username/ACCA ID and the registered email address on your myACCA account, but still can't log in, it may be a browser issue. <\\/p>\\n<p>If you have registered with us and you have not had confirmation your account is created, we are unable to reset your password.<\\/p>\\n<p><b>Troubleshooting<\\/b><\\/p>\\n<p>In the event you are unable reset your password:<\\/p>\\n<ol>\\n<li>Clear your internet history, your cache, and cookies<\\/li>\\n<li>Close the ACCA website and log in page<\\/li>\\n<li>Re-open your browser or try other browsers<\\/li>\\n<li>Check your spam or junk folder for the password reset link<\\/li>\\n<li>Take a screen shot of the error or issue you are facing (include the URL)<\\/li>\\n<\\/ol>\\n\",\"css\":\"alert-info\",\"name\":\"studentsResetPasswordInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_1406441009\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_1406441009__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_1406441009\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Have you completed the steps above and still face issues?\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"resetPasswordRadioButton\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n $('#myChatLinkContainer').css('visibility', 'visible');\\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Have you completed the steps above and still face issues?\"},\"guidetextdraw_197130125\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_197130125__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_197130125\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please complete the above steps.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"resetPasswordRadioNo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (resetPasswordRadioButton.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_985396892\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_985396892__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_985396892\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you need to update your personal details on your account, please use the following how to guides after logging into your myACCA account..<\\/p>\\n<p>It is important you have the correct contact details on your account as this helps us with communication and your account settings.<\\/p>\\n<p><b>Email<\\/b><\\/p>\\n<p>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd\\\" data-clickable-id=\\\"clickable-82\\\">myACCA<\\/a><\\/li>\\n<li>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)\\u202f<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Click on\\u202fEdit\\u202funder the email address section<\\/li>\\n<li>Update your email<\\/li>\\n<li>Scroll to the bottom<\\/li>\\n<li>Select\\u202fSave changes<\\/li>\\n<\\/ol>\\n<p><b>Telephone number<\\/b><\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=9129FC73FCF16A2627DD60DBA68FBC0C9A6CBFD574E841B4D509F6D7EC3C600D&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-02-26T08:49:27Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~9BB13E1A22251E83BC91B08BDB61CD269F2F6A6D046F0AFA6B006A0138E18B2F47C31E1FA5DC77C8B293498C575201E3E04BF5A2DDDACCC8312E235CAB18294DC695E044E82F9DAFD2431C9B763B62336021C1D56D27BA79E6D00249B4A0D7848FAE2D930A83403AD486847B43CE6150C7BD1F233165779C90A0B7B70806069ED631348E4D031A31A9F9F1976A6EB48F906B11D78BE3F7C7F831C0F32B44ED495DF96E0B39F346F790FD1405A50FF39357F67077D6508648%26ampostpreserve%3D2726a356-8549-4d1c-84c0-d490889708cd\\\" data-clickableid=\\\"clickable-101\\\" data-clickable-id=\\\"clickable-83\\\">myACCA<\\/a><\\/li>\\n<li>On the left, select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Under the phone section, click on\\u202fEdit<\\/li>\\n<li>Update your telephone number<\\/li>\\n<li>Scroll to the bottom and\\u202fSave changes.<\\/li>\\n<\\/ol>\\n<p><b>Address (mailing/home/business)<\\/b><\\/p>\\n<ol>\\n<li>Login to\\u202f<a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=FF36B76ED69839BA1544133FCA4E207D870D1A323923ED6D6496936C9FB5C752&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2019-09-16T08:35:44Z&goto=https:%2F%2Fsso.accaglobal.com%2F%3Fampostpreserve%3Ddf5d68c0-8e8a-4c96-a3eb-d5a3d948862e\\\" data-clickableid=\\\"clickable-102\\\" data-clickable-id=\\\"clickable-84\\\">myACCA<\\/a><\\/li>\\n<li>On the left select\\u202fMy details\\u202f(if using a mobile device select\\u202fMenu\\u202ffrom the top left corner)<\\/li>\\n<li>Select\\u202fContact details<\\/li>\\n<li>Scroll to find address<\\/li>\\n<li>Select\\u202fEdit<\\/li>\\n<li>Choose business or home address<\\/li>\\n<li>Choose your country/region<\\/li>\\n<li>Click into the address box to start updating.\\u202f<\\/li>\\n<\\/ol>\\n<p>You can amend these details at any time and changes will be updated on your ACCA account within 48 hours. Try browsing the Account details section to check your information is up to date.<\\/p>\\n<p>Please note, you can\\u2019t make any changes to your personal details 7 days before the exam results are released as the facility is unavailable. To receive your results at your chosen email address you must update your email address at least 8 days before result.<\\/p>\\n<p><b>What next?<\\/b><\\/p>\\n<p>Have you completed the steps above and still face issues?<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentsChangeDetailsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_359760660\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_359760660__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_359760660\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you change your name through deed poll, marriage or decree nisi, you will need to inform us so this can be updated. If you name is inaccurately reflected on your account, we can resolve that too.<br />\\n<\\/p>\\n<p>Please have copies of your documentation and relevant certificates copied onto a document for uploading. If not in English, we'd need the documentation to be translated into English by an official, sworn translator and stamped. These are required to validate your request.<\\/p>\\n<p><b>Required documents<\\/b><\\/p>\\n<ul>\\n<li>Birth certificate<\\/li>\\n<li>Change of name by deed poll<\\/li>\\n<li>Married certificate<\\/li>\\n<li>Decree nisi<\\/li>\\n<li>Any other official document showing your name or date of birth<\\/li>\\n<li>Passport / National ID card / Driving License<\\/li>\\n<\\/ul>\\n\",\"css\":\"alert-info\",\"name\":\"studentsChangeNameInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of name\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guideradiobutton_1200938937\":{\"templateId\":\"guideContainer-rootPanel-guideradiobutton_1200938937__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideradiobutton_1200938937\",\"guideNodeClass\":\"guideRadioButton\",\"jcr:title\":\"Do you have your documents and are they translated in English? The quickest and easiest way to process your request is to chat with us.\",\"options\":[\"Yes=Yes\",\"No=No\"],\"name\":\"changeOfNameRadioButton\",\"sling:resourceType\":\"fd/af/components/guideradiobutton\",\"textIsRich\":[\"true\",\"true\"],\"alignment\":\"guideFieldHorizontalAlignment\",\"valueCommitScript\":\"\\ntry {\\n eval(\\\"if (this.value == \\\\\\\"Yes\\\\\\\") {\\\\n \\twindow.prePopulateChatInlay(\\\\\\\"chatInlay\\\\\\\", window.DEFAULT_SUPPORT);\\\\n \\t$('#myChatLinkContainer').css('visibility', 'visible');\\\\n \\\\n captcha.visible = false;\\\\n captcha1598513150130.visible = false;\\\\n} else {\\\\n $('#myChatLinkContainer').css('visibility', 'hidden');\\\\n}\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of name\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Do you have your documents and are they translated in English? The quickest and easiest way to process your request is to chat with us.\"},\"guidetextdraw_886935280\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_886935280__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_886935280\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Please can you obtain your documents and come back to chat with us.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"obtainDocumentsInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (changeOfNameRadioButton.value == \\\"No\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_121901\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_121901__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_121901\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We're sorry to learn that you were unable to make payment by the deadline.<\\/p>\\n<p>You will still have access to your myACCA account until 23:59 on 29 May to log in and make the missed payment without penalty.<\\/p>\\n<p>It this is not done, you will be required to follow the standard reactivation process.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentAccountSuspension\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student account Suspension - 25 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_121901_514577310\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_121901_514577310__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_121901_514577310\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We're sorry to learn that you were unable to make payment by the deadline.<\\/p>\\n<p>You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment without penalty.<\\/p>\\n<p>It this is not done, you will be required to follow the standard reactivation process.<\\/p>\\n<p>You will find the Reinstatement form in the <a href=\\\"https://www.accaglobal.com/an/en/member/membership/register.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-120\\\">your place on the register<\\/a> section of our website.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"affiliateAccountSuspension\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Affiliate Account Suspension - 11 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1219018712\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1219018712__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1219018712\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We're sorry to learn that you were unable to make payment by the deadline.<\\/p>\\n<p>You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment and/or submit your CPD declaration(s) without penalty.<\\/p>\\n<p>It this is not done, you will be required to follow the standard reactivation process.<\\/p>\\n<p>You will find the Reinstatement form in the <a href=\\\"https://www.accaglobal.com/an/en/member/membership/register.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-73\\\">your place on the register section<\\/a> of our website.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberAccountSuspension\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Account suspension - 11 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_873932\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_873932__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_873932\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you're unable to access your myACCA account, in the first instance please try and <a href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-77\\\">reset your password<\\/a>.<\\/p>\\n<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.<\\/p>\\n\",\"name\":\"studentAccountSuspensionInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student account Suspension - 25 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_873932_1348224162\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_873932_1348224162__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_873932_1348224162\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you're unable to access your myACCA account, in the first instance please try and <a href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-124\\\">reset your password<\\/a>.<\\/p>\\n<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.<\\/p>\\n\",\"name\":\"affiliateAccountSuspensionInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Affiliate Account Suspension - 11 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_873932021\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_873932021__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_873932021\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you're unable to access your myACCA account, in the first instance please try and <a href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/api/CombinedSigninAndSignup/unified?claimsexchange=SetIsForgotPasswordExchange&csrf_token=WFBpQTZhY1l4dVcvVVlLaTZvUDkxQWNlUFkrYkxjRjNlclViYXpkcGdFNWJUbTJLOUN3VER4M3lCanZ2VDBRQXdTdW8xMHEycVlGclMxZm94RDRQbFE9PTsyMDIyLTAzLTI4VDE1OjI5OjUzLjY5NzgxMThaOzIrU2lXd29kTk5VRXVHbzY0K3QvK3c9PTt7Ik9yY2hlc3RyYXRpb25TdGVwIjo0fQ==&tx=StateProperties=eyJUSUQiOiI4ODA1MDcxMy1lOGRlLTQxNGUtODY0YS0zYjliMzM0MWYwNWEifQ&p=B2C_1A_Static_SSO_WebAgent\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-77\\\">reset your password<\\/a>.<\\/p>\\n<p>If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.<\\/p>\\n\",\"name\":\"memberAccountSuspensionInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Account suspension - 11 May 2022\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_939544173\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_939544173__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_939544173\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>If you're experiencing technical issues, please be aware our advisors are unable to resolve these. Please refer to our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day.html\\\" data-clickable-id=\\\"clickable-44\\\">troubleshooting guide<\\/a> before submitting this form.<\\/b><\\/p>\\n\",\"name\":\"technicalIssuesInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_2021950370\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_2021950370__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_2021950370\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Only students who experience technical issues are permitted to withdraw their exam and will be required to provide information on the technical issues.<br />\\n<\\/p>\\n<p><b>Students not meeting the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/post-exam-options.html\\\" data-clickableid=\\\"clickable-155\\\" data-clickable-id=\\\"clickable-124\\\">withdrawal eligibility criteria<\\/a> of having an up-to-date Mandatory System Test pass, attempting to check-in for their exam and experiencing a technical issue, will not to be eligible to withdraw.<\\/b><\\/p>\\n<p>This option opens after the week 2 scheduled exam, and the deadline for this can be found on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickableid=\\\"clickable-156\\\" data-clickable-id=\\\"clickable-125\\\">important dates page.<\\/a><\\/p>\\n<p>If your exam is not available in week 2, the self-serve option for eligible students will be enabled at the end of your exam.<\\/p>\\n<p>The quickest way to withdraw your exam is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJJb9swEIX%2FisC7rMWWExO2AclqAANpE1htCvQi0OzYIcBF4Yyy%2FPtQMrIekpPAmXmP8z1xicLojpc93dod3PWAFD0abZGPjRXrveVOoEJuhQHkJHlT%2Frzk%2BSTlnXfkpNPsneRrhUAET8pZFm3rFWsXxfk8m5Z1PqtmRf6jWmT1vMrOzxZpkVbTzYxFN%2BAxzK9YkAcRYg9biyQshVKa53FaxPnsdzblRcHz%2BT8W1YFBWUGj6paoQ54k2h2VnUglzERIKY7a7YWeSGeSt%2BPYddYo6R26A43tKt%2B0Wdk2FAxl2zRX7V%2FYl0ewlIwJJYju5M6ijbMIw2JfRSBPQ1z23odvrEynlVTEogvnJYx%2FYsUOQiMMvNchMnUPr5XyJcHhst6Ab8DfKwl%2FdpdvtGGnz5gGtHY26RzSDrAblmDr5YDAx1D9%2BkX8TSDBO36AvRgiWCbvDZant%2FQrIG%2FraxeongYmI75JZKio%2F%2FFhHOXkhUUVzANrWPlh40FQ4CffA0vWpys%2Fvtj1Mw%3D%3D&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~A61DFE8D8FBCE0083DBA183D4E301E49750771F179DF9271A45C1DE33CA9ABFD20C49BA4A6D818F6EF4820E8AD67988A6E0068E7E4CD9326C0011543B711FF691B414FE538BE5AFF9C194A0966EF573E4FF6EAD113F881C3937FBCA7773F78CA0CC84D87293F81AFC6762E2AAE831B21D580846D5FF168301EAF1632934E44374312B2D5D80213AE94B5F7D98F9F1C31FC83C01C082A1F02702A8B5B2D05CABB223F6A243E93DA8849BD84768E266D80A94805DE1DA54907&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=dvLRNJvyokoEYadsQphxXLhkdHxuqqKnioEhuI0CwFPbefNK16uqz9TtdjhIJJyeMp8oUZfxZbXABb1vSwtNX98QaxVk%2Faj3coqpVOfUVmv22%2Fg0hEPckeF%2FX4Za4aGe6fGu8P1MCjDYB%2BxpWt1rH2CE4cLUecEz4owPQkxywZ9C6ltJ%2BWk7Yc7gX29m8bNcHWhQVMEDJY1d8V7dwY709lEra3pIrjfbdwA38CZYlDhLeQVL1SCe407D6KXa9dtXVnWc7hhWwiR7XEzs7SqsWNLtMwZ97EVxhiTBqy8kmJ6L1GT7GXxVql9KbNbN93xsAKrOdKFqRaLfe3qYvmSkdd%2F7nbCMgqP0sJaYKwNwEudCA0rAvk51ae5pPbs3tPvgSx7jyyiZx09NF5pwo0u4j7aQ%2FCu9Kc9FxvMN6D6ItxxAtftYPI0qRus70jCYi%2BxJDdjSSTfRC7wm%2B86aEps6ExOWGvuFMM6fsPL1v5KAU%2BcanhPXSODTKROkjlf%2BlZQX\\\" data-clickableid=\\\"clickable-157\\\" data-clickable-id=\\\"clickable-126\\\"><b>self-serve via myACCA<\\/b><\\/a><\\/p>\\n<p>It is important to note by selecting this withdrawal option that your exam will not be marked or reinstated.<\\/p>\\n<p>For help in completing the self-serve process you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html\\\" data-clickableid=\\\"clickable-158\\\" data-clickable-id=\\\"clickable-127\\\"><b>watch our short video help guide<\\/b><\\/a><\\/p>\\n<p>Once submitted you'll receive instant confirmation.<\\/p>\\n<p>Please don't submit more than one request for each exam.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamsRecreditInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1429721170\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1429721170__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1429721170\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Only students who experience technical issues are permitted to withdraw their exam and will be required to provide information on the technical issues.<br />\\n<\\/p>\\n<p><b>Students not meeting the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/post-exam-options.html\\\" data-clickableid=\\\"clickable-138\\\" data-clickable-id=\\\"clickable-151\\\">withdrawal eligibility criteria<\\/a> of having an up-to-date Mandatory System Test pass, attempting to check-in for their exam and experiencing a technical issue, will not to be eligible to withdraw.<\\/b><\\/p>\\n<p>This option opens after the week 2 scheduled exam, and the deadline for this can be found on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickableid=\\\"clickable-139\\\" data-clickable-id=\\\"clickable-152\\\">important dates page.<\\/a><\\/p>\\n<p>If your exam is not available in week 2, the self-serve option for eligible students will be enabled at the end of your exam.<\\/p>\\n<p>The quickest way to withdraw your exam is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.ciam.accaglobal.com/accaglobalciam.onmicrosoft.com/B2C_1A_Static_SSO_WebAgent/samlp/sso/login?SAMLRequest=hZJJb9swEIX%2FisC7rMWWExO2AclqAANpE1htCvQi0OzYIcBF4Yyy%2FPtQMrIekpPAmXmP8z1xicLojpc93dod3PWAFD0abZGPjRXrveVOoEJuhQHkJHlT%2Frzk%2BSTlnXfkpNPsneRrhUAET8pZFm3rFWsXxfk8m5Z1PqtmRf6jWmT1vMrOzxZpkVbTzYxFN%2BAxzK9YkAcRYg9biyQshVKa53FaxPnsdzblRcHz%2BT8W1YFBWUGj6paoQ54k2h2VnUglzERIKY7a7YWeSGeSt%2BPYddYo6R26A43tKt%2B0Wdk2FAxl2zRX7V%2FYl0ewlIwJJYju5M6ijbMIw2JfRSBPQ1z23odvrEynlVTEogvnJYx%2FYsUOQiMMvNchMnUPr5XyJcHhst6Ab8DfKwl%2FdpdvtGGnz5gGtHY26RzSDrAblmDr5YDAx1D9%2BkX8TSDBO36AvRgiWCbvDZant%2FQrIG%2FraxeongYmI75JZKio%2F%2FFhHOXkhUUVzANrWPlh40FQ4CffA0vWpys%2Fvtj1Mw%3D%3D&RelayState=https%3A%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~A61DFE8D8FBCE0083DBA183D4E301E49750771F179DF9271A45C1DE33CA9ABFD20C49BA4A6D818F6EF4820E8AD67988A6E0068E7E4CD9326C0011543B711FF691B414FE538BE5AFF9C194A0966EF573E4FF6EAD113F881C3937FBCA7773F78CA0CC84D87293F81AFC6762E2AAE831B21D580846D5FF168301EAF1632934E44374312B2D5D80213AE94B5F7D98F9F1C31FC83C01C082A1F02702A8B5B2D05CABB223F6A243E93DA8849BD84768E266D80A94805DE1DA54907&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=dvLRNJvyokoEYadsQphxXLhkdHxuqqKnioEhuI0CwFPbefNK16uqz9TtdjhIJJyeMp8oUZfxZbXABb1vSwtNX98QaxVk%2Faj3coqpVOfUVmv22%2Fg0hEPckeF%2FX4Za4aGe6fGu8P1MCjDYB%2BxpWt1rH2CE4cLUecEz4owPQkxywZ9C6ltJ%2BWk7Yc7gX29m8bNcHWhQVMEDJY1d8V7dwY709lEra3pIrjfbdwA38CZYlDhLeQVL1SCe407D6KXa9dtXVnWc7hhWwiR7XEzs7SqsWNLtMwZ97EVxhiTBqy8kmJ6L1GT7GXxVql9KbNbN93xsAKrOdKFqRaLfe3qYvmSkdd%2F7nbCMgqP0sJaYKwNwEudCA0rAvk51ae5pPbs3tPvgSx7jyyiZx09NF5pwo0u4j7aQ%2FCu9Kc9FxvMN6D6ItxxAtftYPI0qRus70jCYi%2BxJDdjSSTfRC7wm%2B86aEps6ExOWGvuFMM6fsPL1v5KAU%2BcanhPXSODTKROkjlf%2BlZQX\\\" data-clickableid=\\\"clickable-140\\\" data-clickable-id=\\\"clickable-153\\\"><b>self-serve via myACCA<\\/b><\\/a><\\/p>\\n<p>It is important to note by selecting this withdrawal option that your exam will not be marked or reinstated.<\\/p>\\n<p>For help in completing the self-serve process you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html\\\" data-clickableid=\\\"clickable-141\\\" data-clickable-id=\\\"clickable-154\\\"><b>watch our short video help guide<\\/b><\\/a><\\/p>\\n<p>Once submitted you'll receive instant confirmation.<\\/p>\\n<p>Please don't submit more than one request for each exam.<\\/p>\\n<p><b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on 4008333338 (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)<\\/b><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"ChinaRemoteExamsRecreditInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_2072021428\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_2072021428__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_2072021428\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Only students who experience technical issues are permitted to rebook their exam and will be required to provide information on the technical issues. Students who don't attempt to check in for their exam or who don't experience technical issues during the exam will not be permitted to rebook.<br />\\n<\\/p>\\n<p>The quickest and easiest way to rebook is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45\\\" data-clickableid=\\\"clickable-117\\\" data-clickable-id=\\\"clickable-118\\\">self-serve and rebook your exam for week 2, subject to availability<\\/a>.<\\/p>\\n<p>Please <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-timetables/remote-session-cbe-timetable.html\\\" data-clickableid=\\\"clickable-118\\\" data-clickable-id=\\\"clickable-119\\\">access our timetable<\\/a> for contingency guidance on which exams are taking place on what day.<\\/p>\\n<p>For help in completing the self-serve process you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html\\\" data-clickableid=\\\"clickable-119\\\" data-clickable-id=\\\"clickable-120\\\">watch our video help guide<\\/a><\\/p>\\n<p><b>Please select the option to re-book on your exam planner. It's important to note that by selecting the rebook option your week 1 exam will not be marked or reinstated. It's important that the device you are going to use meets the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://home.pearsonvue.com/op/OnVUE-technical-requirements\\\" data-clickableid=\\\"clickable-120\\\" data-clickable-id=\\\"clickable-121\\\">minimum requirements<\\/a> and that you complete the Mandatory System Test on exam planner before completing your booking<\\/b><\\/p>\\n<p>Once submitted you'll receive instant confirmation.<br />\\n<\\/p>\\n<p>If you are faced with an error message \\u2018there is an open registration for this exam\\u2019, note that you should wait for 24 hours, and this will clear. Once you have waited this time and are still facing the error, please contact us and we will look to resolve this for you.<\\/p>\\n<p>Please rebook your exam within 24hrs of your exam taking place.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamsReEnterInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1736720035\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1736720035__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1736720035\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>Only students who experience technical issues are permitted to rebook their exam and will be required to provide information on the technical issues. Students who don't attempt to check in for their exam or who don't experience technical issues during the exam will not be permitted to rebook.<br />\\n<\\/p>\\n<p>The quickest and easiest way to rebook is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45\\\" data-clickableid=\\\"clickable-131\\\" data-clickable-id=\\\"clickable-158\\\">self-serve and rebook your exam for week 2, subject to availability<\\/a>.<\\/p>\\n<p>Please <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-timetables/remote-session-cbe-timetable.html\\\" data-clickableid=\\\"clickable-132\\\" data-clickable-id=\\\"clickable-159\\\">access our timetable<\\/a> for contingency guidance on which exams are taking place on what day.<\\/p>\\n<p>For help in completing the self-serve process you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day/remote-session-exam-withdrawal-videos.html\\\" data-clickableid=\\\"clickable-133\\\" data-clickable-id=\\\"clickable-160\\\">watch our video help guide<\\/a><\\/p>\\n<p><b>Please select the option to re-book on your exam planner. It's important to note that by selecting the rebook option your week 1 exam will not be marked or reinstated. It's important that the device you are going to use meets the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://home.pearsonvue.com/op/OnVUE-technical-requirements\\\" data-clickableid=\\\"clickable-134\\\" data-clickable-id=\\\"clickable-161\\\">minimum requirements<\\/a> and that you complete the Mandatory System Test on exam planner before completing your booking<\\/b><\\/p>\\n<p>Once submitted you'll receive instant confirmation.<br />\\n<\\/p>\\n<p>If you are faced with an error message \\u2018there is an open registration for this exam\\u2019, note that you should wait for 24 hours, and this will clear. Once you have waited this time and are still facing the error, please contact us and we will look to resolve this for you.<\\/p>\\n<p>Please rebook your exam within 24hrs of your exam taking place.<\\/p>\\n<p><b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on 4008333338 (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)<\\/b><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"ChinaRemoteExamsReEnterInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1468265466\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1468265466__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1468265466\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you have completed your remote exam successfully and wish to submit mitigating circumstances, you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/exam-sessions.html#exam-missed-illness\\\" data-clickableid=\\\"clickable-133\\\" data-clickable-id=\\\"clickable-149\\\">read about the process in our FAQs<\\/a><\\/p>\\n<p>If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://myacca.accaglobal.com/#/my-qualifications\\\" data-clickableid=\\\"clickable-134\\\" data-clickable-id=\\\"clickable-150\\\">Exams section of your myACCA portal.<\\/a><\\/p>\\n<p>You'll receive email confirmation once your request has been submitted.<\\/p>\\n<p>Any mitigating circumstances will be taken into consideration as part of the marking process and will be reflected in your final mark. We are unable to provide individual feedback on how the mitigation has been considered.<\\/p>\\n<p>Please see our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickable-id=\\\"clickable-151\\\">important dates<\\/a> section for the deadline for submission.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamsMitigatingInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_150698758\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_150698758__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_150698758\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>If you have completed your remote exam successfully and wish to submit mitigating circumstances, you can <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/exam-sessions.html#exam-missed-illness\\\" data-clickableid=\\\"clickable-138\\\" data-clickable-id=\\\"clickable-140\\\">read about the process in our FAQs<\\/a><br />\\n<\\/p>\\n<p>If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://myacca.accaglobal.com/#/my-qualifications\\\" data-clickableid=\\\"clickable-139\\\" data-clickable-id=\\\"clickable-141\\\">Exams section of your myACCA portal.<\\/a><\\/p>\\n<p>You'll receive email confirmation once your request has been submitted.<\\/p>\\n<p>Any mitigating circumstances will be taken into consideration as part of the marking process and will be reflected in your final mark. We are unable to provide individual feedback on how the mitigation has been considered.<\\/p>\\n<p>Please see our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates.html\\\" data-clickable-id=\\\"clickable-142\\\">important dates<\\/a> section for the deadline for submission.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"ChinaMitigatingInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1638231902\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1638231902__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1638231902\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>When using this form, it may take longer to reply so we ask that you give us as much detail as possible.<\\/b><br />\\n<\\/p>\\n<p>Please view our other options for \\u2018Remote Session Exams\\u2019 first where you may find the answer to your query.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"ChinaRemoteExamSelfServeInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_676394572\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_676394572__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_676394572\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>When using this form, read through the notes and attempt any of the instructions before completion.<\\/b><\\/p>\\n<p><b>Unable to log into my ACCA<\\/b> \\u2013 If you are unable to log into your myACCA account, try our trouble shooting steps which may resolve your issue.<\\/p>\\n<ol>\\n<li>Clear your cache and cookies.<\\/li>\\n<li>Close your browser and log out of myACCA<\\/li>\\n<li><a href=\\\"https://www.accaglobal.com/content/accaglobal/ca/en/footer-toolbar/myacca\\\" data-clickable-id=\\\"clickable-118\\\" target=\\\"_blank\\\">Login to myACCA<\\/a><\\/li>\\n<li>Do not use a bookmarked or favourite page.<\\/li>\\n<li>Are you using the correct user ID and password?<\\/li>\\n<\\/ol>\\n<p><b>Exam Planner will not launch<\\/b> \\u2013 try the above trouble shooting steps.<\\/p>\\n<p><b>Exam Planner does not have my exam displayed<\\/b> \\u2013 This means you do not have an exam entry. Look for the confirmation of your exam before contacting us.<\\/p>\\n<p><b>Exam Planner has no launch button<\\/b> \\u2013 Please contact us using the form below. It is likely you would not be able to take your exam on the day and we will look to getting you an entry for week 2 (subject to availability)<\\/p>\\n<p><b>Issue at greeter or exam release<\\/b> \\u2013 The greeter or invigilator will support getting you onto your exam. Please make sure you have attempted check in at the correct time. They will advise of next steps.<\\/p>\\n<p><b>Exam stops or displays an error<\\/b> \\u2013 The invigilator should be the first point of contact, if they are unable to resolve your issue, dependant on how much of your exam you have completed determines the outcome. If you feel you have completed enough to have your exam marked, you can submit mitigating circumstance. If not, you can select the rebook option in exam planner after your exam. (Subject to availability)<\\/p>\\n<p>Please view our other options for \\u2018Remote Session Exams\\u2019 first where you may find the answer to your query.<\\/p>\\n<p>If you need to send us a message, use the form below providing us with as much information as possible.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"remoteExamSelfServeInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_929644018\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_929644018__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_929644018\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>The quickest way to withdraw or rebook your exam is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45\\\" data-clickable-id=\\\"clickable-203\\\">self-serve via myACCA<\\/a><\\/b><\\/p>\\n<p><b>If you do not wish to self serve and would like one of our advisers to support you with the process please call us on <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-204\\\">4008333338<\\/a> (Monday to Friday 8am until 8pm, Saturday and Sunday 9:30am until 6pm)<\\/b><\\/p>\\n\",\"name\":\"chinaSelfServePhoneInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_683149152\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_683149152__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_683149152\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>The quickest way to withdraw from your exam is to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/?RequestID=34CD9BA4969806A1011EB08F60595853A4F7E80683845A321498F06DEA0F974E&MajorVersion=1&MinorVersion=0&ProviderID=https:%2F%2Fsso.accaglobal.com:443%2Famagent&IssueInstant=2020-11-06T12:05:42Z&goto=https:%2F%2Fsso.accaglobal.com%2Fpls%2Forasso%2Forasso.wwsso_app_admin.ls_login%3Fsite2pstoretoken%3Dv1.2~A5220E8E~96527B2486487A22221F62782124D424B6C521C81C5D23056212172B4AFB3452AC4D09B2BF254247D9634AF5E16656764B3AEF69C78DF18ECA0C8B8C679DD4A081586EDE0D19E3C2D93F1668B796CF91BD89439798335769C9F0834E0B088696E8784790BE4ABDFDAFD0DE6D21C64CDB9D4AB33718B5AE94E09B0FB748BDF337159F22E291CE8DB248C9AF63D4AC73081A483D3370AE1B6D60E3C01CFADCA927FBBC942C1A29B29FFDC6527805B8A11B3ED6CCE43777A4C030EBCFFB8CF7E218%26ampostpreserve%3D97090fd4-fef9-4d82-9e5a-757368082f45\\\" data-clickable-id=\\\"clickable-81\\\">self-serve via myACCA<\\/a><\\/b><\\/p>\\n<p><b>If you do not wish to self serve and would like one of our advisors to support you with the process please call us on <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-82\\\">+44 (0) 1415822000<\\/a> (6am-10pm Mon-Fri UK time).<\\/b><\\/p>\\n\",\"name\":\"selfServePhoneInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1457037164\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1457037164__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1457037164\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We're sorry that you've been unable to pay online.<\\/p>\\n<p>You can contact <i>Connect<\\/i> by phone us on <b><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" data-clickableid=\\\"clickable-63\\\" data-clickable-id=\\\"clickable-73\\\">+44 (0) 1415822000<\\/a><\\/b> (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.<\\/p>\\n<p>Alternatively, if you wish us to phone you, let us know what time is best to contact you in your local time, and a preferred contact number in your message, and one of our team will be in touch.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"onlinePaymentIssueInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student/Affiliate online payment issue\\\" || guideRootPanel.category.value == \\\"Member online payment issue\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1995661694\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1995661694__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1995661694\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You\\u2019re at risk of being removed from our student register because you have not renewed your student subscription or paid your outstanding balance.<br />\\n<br />\\nBut it\\u2019s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>25 May 2022.<\\/b><br />\\n<br />\\nYou'll have to a pay a re-registration fee plus any outstanding fees if you're removed and want to re-register. If you're having difficulty paying or need any advice, please contact us immediately.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"annualSubscriptionInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student annual subscription - missed payment deadline\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_1518753061\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_1518753061__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_1518753061\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You\\u2019re at risk of being removed from our affiliate register because you have not renewed your subscription or paid your outstanding balance.<br />\\n<br />\\nBut it\\u2019s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>11 May 2022.<\\/b><br />\\n<br />\\nYou'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"affiliateUnableToPayInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Affiliate annual subscription - missed payment deadline\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_1032089364\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_1032089364__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_1032089364\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>We are sorry to hear you were unable to pay by the deadline.<br />\\n<br />\\nIf you are removed from the register, you can apply to return to it. <a href=\\\"https://www.accaglobal.com/gb/en/student/getting-started/important-dates/re-registration.html\\\" target=\\\"_blank\\\" data-clickable-id=\\\"clickable-61\\\">Read the information on what you'll need to do to re-register.<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentUnableToPayInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Missed payment deadline\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_398128628\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_398128628__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_398128628\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>You\\u2019re at risk of being removed from our members register because you have not renewed your subscription or paid your outstanding balance.<br />\\n<br />\\nBut it\\u2019s not too late to continue your ACCA journey. Just pay your outstanding fees before <b>11 May 2022.<\\/b><br />\\n<br />\\nYou'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberUnableToPayInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member annual subscription \\u2013 missed payment deadline\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_490905717\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_490905717__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_490905717\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>The quickest and easiest way to make a payment is by logging into <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx\\\" data-clickable-id=\\\"clickable-55\\\">myACCA<\\/a><\\/p>\\n<p>You can find out ways to pay on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-56\\\">how to pay section<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentHowToPayInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - How to pay\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_841660639\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_841660639__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_841660639\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>The quickest and easiest way to make a payment is by logging into <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx\\\" data-clickable-id=\\\"clickable-68\\\">myACCA<\\/a><\\/p>\\n<p>You can find out ways to pay on our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-69\\\">how to pay section<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberHowToPayInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Annual Subscription - How to pay\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_1860821721\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_1860821721__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_1860821721\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Printing your invoice or receipt is easy<\\/b><\\/p>\\n<ul>\\n<li><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx\\\" data-clickable-id=\\\"clickable-99\\\">Access your account summary on myACCA<\\/a><\\/li>\\n<li>Click on the PDF at the end of the transaction(s)<\\/li>\\n<li>You can now print and /or save the receipt/invoice.<\\/li>\\n<\\/ul>\\n<p>Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentInvoiceInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Invoice and Receipts\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448_1666751229\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448_1666751229__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448_1666751229\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Printing your invoice or receipt is easy<\\/b><\\/p>\\n<ul>\\n<li><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://portal.accaglobal.com/preexamsweb/bespokeredirect/faces/page/secure/finance/payment/transactionpayment/XxViewAccountSummaryVO.jspx\\\" data-clickable-id=\\\"clickable-102\\\">Access your account summary on myACCA<\\/a><\\/li>\\n<li>Click on the PDF at the end of the transaction(s)<\\/li>\\n<li>You can now print and /or save the receipt/invoice.<\\/li>\\n<\\/ul>\\n<p>Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.<\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberInvoiceInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Annual Subscription - Invoice and Receipts\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_184448\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_184448__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_184448\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>The easiest way to pay is online via your myACCA account.<\\/p>\\n<p>Please follow the steps below:<\\/p>\\n<ul>\\n<li>Login to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/\\\" data-clickable-id=\\\"clickable-104\\\">myACCA<\\/a><\\/li>\\n<li>On the left, select <b>Fees & transactions<\\/b> (if using a mobile device select <b>Menu <\\/b>from the top left corner)<\\/li>\\n<li>Under <b>Account balance,<\\/b> select the red <b>View now<\\/b> button<\\/li>\\n<li>Transaction summary window will open<\\/li>\\n<li>Select transactions and click <b>Pay<\\/b><\\/li>\\n<li>Transaction payment details open on a new screen<\\/li>\\n<li>Pay the amount under Payment Amount or change to pay all outstanding fees<\\/li>\\n<li>Click <b>Pay<\\/b><\\/li>\\n<li>The payment screen opens in a new window<\\/li>\\n<li>Choose your payment method<\\/li>\\n<li>Click <b>Pay<\\/b> and follow the <b>on-screen<\\/b> instructions.<\\/li>\\n<\\/ul>\\n<p><b>Notes<\\/b><\\/p>\\n<ul>\\n<li>If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment<\\/li>\\n<li>Please ensure that your browser is set up to allow <b>pop-ups<\\/b><\\/li>\\n<li>Adobe must be installed on your computer to allow the window to appear.<\\/li>\\n<\\/ul>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/payments/payment-troubleshooting-guide.html\\\" data-clickable-id=\\\"clickable-105\\\">Access further troubleshooting steps<\\/a><\\/p>\\n<p>If you face issues paying online the quickest way to complete your payment is to call our connect team on <b>+44 (0) 1415822000<\\/b> (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.<\\/p>\\n<p>Alternatively, you can pay by bank transfer however this method can take longer. Further information can be found under the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-106\\\">bank transfer option.<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"studentPaymentIssuesInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_1844481020\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1844481020__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1844481020\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p>The easiest way to pay is online via your myACCA account.<\\/p>\\n<p>Please follow the steps below:<\\/p>\\n<ul>\\n<li>Login to <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://login.iam.accaglobal.com/\\\" data-clickable-id=\\\"clickable-110\\\">myACCA<\\/a><\\/li>\\n<li>On the left, select <b>Fees & transactions<\\/b> (if using a mobile device select <b>Menu <\\/b>from the top left corner)<\\/li>\\n<li>Under <b>Account balance,<\\/b> select the red <b>View now<\\/b> button<\\/li>\\n<li>Transaction summary window will open<\\/li>\\n<li>Select transactions and click <b>Pay<\\/b><\\/li>\\n<li>Transaction payment details open on a new screen<\\/li>\\n<li>Pay the amount under Payment Amount or change to pay all outstanding fees<\\/li>\\n<li>Click <b>Pay<\\/b><\\/li>\\n<li>The payment screen opens in a new window<\\/li>\\n<li>Choose your payment method<\\/li>\\n<li>Click <b>Pay<\\/b> and follow the <b>on-screen<\\/b> instructions.<\\/li>\\n<\\/ul>\\n<p><b>Notes<\\/b><\\/p>\\n<ul>\\n<li>If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment<\\/li>\\n<li>Please ensure that your browser is set up to allow <b>pop-ups<\\/b><\\/li>\\n<li>Adobe must be installed on your computer to allow the window to appear.<\\/li>\\n<\\/ul>\\n<p><a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/help/payments/payment-troubleshooting-guide.html\\\" data-clickable-id=\\\"clickable-111\\\">Access further troubleshooting steps<\\/a><\\/p>\\n<p>If you face issues paying online the quickest way to complete your payment is to call our connect team on <b>+44 (0) 1415822000<\\/b> (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.<\\/p>\\n<p>Alternatively, you can pay by bank transfer however this method can take longer. Further information can be found under the <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/uk/en/member/membership/managing/pay-your-subscription.html\\\" data-clickable-id=\\\"clickable-112\\\">bank transfer option.<\\/a><\\/p>\\n\",\"css\":\"alert-info\",\"name\":\"memberPaymentIssuesInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetextdraw_729595686\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_729595686__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_729595686\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Alternatively, if you would like to speak to one of our advisors to discuss further, please call us on <a href=\\\"tel:00441415822000\\\">+44 (0) 1415822000<\\/a> (7am-8pm Mon-Fri GMT)<\\/b><\\/p>\\n\",\"name\":\"partPaymentInfo\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Missed payment deadline\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Missed payment deadline\\\" || guideRootPanel.category.value == \\\"Affiliate Annual Subscription - Missed payment deadline\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"webchat\":{\"templateId\":\"guideContainer-rootPanel-webchat__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/webchat\",\"enabled\":true,\"css\":\"u-content-center u-font-bold webchat-wrapper\",\"name\":\"webchat\",\"scriptUrl\":\"https://accaservicecloud.widget.custhelp.com/s/oit/latest/common/v0/libs/oit/loader.js\",\"visible\":true,\"sling:resourceType\":\"accaforms/components/webchat\",\"autofillFieldKeyword\":\"name\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"siteUrl\":\"accaservicecloud.widget.custhelp.com\"},\"guidenumericbox\":{\"templateId\":\"guideContainer-rootPanel-guidenumericbox__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidenumericbox\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"Your registration number (if known)\",\"css\":\"u-content-container-small\",\"name\":\"accaId\",\"sling:resourceType\":\"fd/af/components/guidetextbox\",\"autofillFieldKeyword\":\"name\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"shortDescription\":\"<p>This is the 7 digit ACCA ID you were issued with when you joined.<\\/p>\\r\\n\",\"shortVisible\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Your registration number (if known)\"},\"guidedropdownlist_194466631\":{\"templateId\":\"guideContainer-rootPanel-guidedropdownlist_194466631__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedropdownlist_194466631\",\"guideNodeClass\":\"guideDropDownList\",\"jcr:title\":\"What's your location?\",\"mandatory\":\"true\",\"css\":\"u-content-container-small\",\"name\":\"location\",\"sling:resourceType\":\"fd/af/components/guidedropdownlist\",\"mandatoryMessage\":\"Location is required, please select a location to continue.\",\"textIsRich\":[\"true\",\"true\"],\"placeholderText\":\"Select location\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"initScript\":\"\\ntry {\\n eval(\\\"this.items = JSON.parse(\\\\n $.ajax({\\\\n url: \\\\\\\"/bin/countryList.json\\\\\\\",\\\\n type: \\\\\\\"GET\\\\\\\",\\\\n async: false,\\\\n data: {},\\\\n success: function(res){},\\\\n error : function (message) {\\\\n guideBridge._guide.logger().log(message);\\\\n successFlag = false;\\\\n }\\\\n })\\\\n.responseText);\\\\n\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"nonLocalizedTitle\":\"What's your location?\"},\"guidetextbox\":{\"templateId\":\"guideContainer-rootPanel-guidetextbox__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextbox\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"First name (optional)\",\"css\":\"u-content-container-small\",\"name\":\"firstName\",\"sling:resourceType\":\"fd/af/components/guidetextbox\",\"autofillFieldKeyword\":\"name\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"First name (optional)\"},\"guidetextbox_648841799\":{\"templateId\":\"guideContainer-rootPanel-guidetextbox_648841799__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextbox_648841799\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"Last name\",\"mandatory\":\"true\",\"css\":\"u-content-container-small\",\"name\":\"lastName\",\"sling:resourceType\":\"fd/af/components/guidetextbox\",\"autofillFieldKeyword\":\"name\",\"mandatoryMessage\":\"Last name is required, please enter a last name to continue.\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Last name\"},\"guidedatepicker\":{\"templateId\":\"guideContainer-rootPanel-guidedatepicker__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidedatepicker\",\"guideNodeClass\":\"guideDatePicker\",\"jcr:title\":\"Date of Birth\",\"mandatory\":\"true\",\"name\":\"dateOfBirth\",\"sling:resourceType\":\"fd/af/components/guidedatepicker\",\"mandatoryMessage\":\"Date of Birth is required, please enter a Date of Birth to continue.\",\"textIsRich\":[\"true\",\"true\"],\"shortDescription\":\"<p>This will help us verify your identity, and we will be able to resolve your query quicker.<\\/p>\\r\\n\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\" || customerType.value == \\\"member\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (customerType.value == \\\"other\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Date of Birth\"},\"guideemail_1031760027\":{\"templateId\":\"guideContainer-rootPanel-guideemail_1031760027__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideemail_1031760027\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"Email address\",\"mandatory\":\"true\",\"name\":\"emailAddress\",\"validationPatternType\":\"custom\",\"validatePictureClause\":\"^(([^<>()\\\\[\\\\]\\\\\\\\.,;:\\\\s@\\\"]+(\\\\.[^<>()\\\\[\\\\]\\\\\\\\.,;:\\\\s@\\\"]+)*)|(\\\".+\\\"))@((\\\\[[0-9]{1,3}\\\\.[0-9]{1,3}\\\\.[0-9]{1,3}\\\\.[0-9]{1,3}])|(([a-zA-Z\\\\-0-9]+\\\\.)+[a-zA-Z]{2,}))$\",\"sling:resourceType\":\"fd/af/components/guideemail\",\"autofillFieldKeyword\":\"email\",\"mandatoryMessage\":\"Email address is required. Please enter a valid email address to continue.\",\"textIsRich\":[\"true\",\"true\"],\"shortDescription\":\"<p>Please enter the email address registered to your ACCA account.<\\/p>\\r\\n\",\"shortVisible\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\" || customerType.value == \\\"member\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (customerType.value == \\\"other\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Email address\"},\"guideemail\":{\"templateId\":\"guideContainer-rootPanel-guideemail__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guideemail\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"Email address\",\"mandatory\":\"true\",\"css\":\"u-content-container-small\",\"name\":\"emailAddress\",\"validationPatternType\":\"custom\",\"validatePictureClause\":\"^(([^<>()\\\\[\\\\]\\\\\\\\.,;:\\\\s@\\\"]+(\\\\.[^<>()\\\\[\\\\]\\\\\\\\.,;:\\\\s@\\\"]+)*)|(\\\".+\\\"))@((\\\\[[0-9]{1,3}\\\\.[0-9]{1,3}\\\\.[0-9]{1,3}\\\\.[0-9]{1,3}])|(([a-zA-Z\\\\-0-9]+\\\\.)+[a-zA-Z]{2,}))$\",\"sling:resourceType\":\"fd/af/components/guideemail\",\"autofillFieldKeyword\":\"email\",\"mandatoryMessage\":\"Email address is required. Please enter a valid email address to continue.\",\"textIsRich\":[\"true\",\"true\"],\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (customerType.value == \\\"other\\\" && ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\" || customerType.value == \\\"member\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Email address\"},\"guidetextbox_1030145530\":{\"templateId\":\"guideContainer-rootPanel-guidetextbox_1030145530__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextbox_1030145530\",\"guideNodeClass\":\"guideTextBox\",\"jcr:title\":\"Message\",\"validatePictureClauseMessage\":\"Please enter a message so we can help you the best we can.\",\"multiLine\":\"true\",\"mandatory\":\"true\",\"css\":\"u-content-container-medium\",\"name\":\"message\",\"validationPatternType\":\"custom\",\"validatePictureClause\":\"[^ ]\",\"sling:resourceType\":\"fd/af/components/guidetextbox\",\"autofillFieldKeyword\":\"name\",\"mandatoryMessage\":\"Please enter a message so we can help you the best we can.\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"shortDescription\":\"<p>Please don\\u2019t include sensitive or personal data that doesn\\u2019t relate to your query.<\\/p>\\r\\n\",\"shortVisible\":\"true\",\"calcExp\":\"var Calculate;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student/Affiliate Annual Subscription - unable to pay before due date\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - unable to pay before due date\\\") {\\n Calculate = \\\"What amount you are able to pay today? What amount you are able to pay in part-payments? What dates you are able to pay from and to?\\\";\\n \\n }\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student/Affiliate online payment issue\\\" || guideRootPanel.category.value == \\\"Member online payment issue\\\") {\\n Calculate = \\\"What day and time in your local timezone is best to get in contact with you and what is your preferred phone number?\\\";\\n \\n }\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Re-registration\\\") {\\n Calculate = \\\"There's no need to add a message as we'll reactivate your account automatically.\\\";\\n \\n }\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"myACCA account information - cancelling/freezing/resigning your account\\\") {\\n Calculate = \\\"I wish to resign my student account due to (delete as appropriate): - Change of career / job - Cost of the qualification / Fees - Changing to another Professional Accountancy body - Maternity Leave / Childcare / Family - Medical / Illness / Personal - Other reason\\\";\\n \\n }\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Details\\\") {\\n Calculate = \\\"Please type in this box your old and new details.\\\";\\n \\n }\\n \\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Calculate === undefined) {\\n this.value;\\n}\\n else {\\n Calculate;\\n}\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Message\"},\"guidetextdraw_1910355487\":{\"templateId\":\"guideContainer-rootPanel-guidetextdraw_1910355487__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetextdraw_1910355487\",\"guideNodeClass\":\"guideTextDraw\",\"_value\":\"<p><b>Please ensure that you have entered all your details correctly, if you don't fill in your details correctly, we won't be able to verify your account, and your account won't be opened.<\\/b><\\/p>\\n<p><b>We'll contact you again to advise your account has been opened and advise your deadline for payment.<\\/b><\\/p>\\n<p><b>If you do not make payment within the time specified in your confirmation email your account will be closed again automatically.<\\/b><\\/p>\\n\",\"name\":\"reRegWarning\",\"sling:resourceType\":\"fd/af/components/guidetextdraw\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Re-registration\\\") {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"documentFragmentVariables\":[]},\"guidetermsandconditi\":{\"templateId\":\"guideContainer-rootPanel-guidetermsandconditi__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetermsandconditi\",\"guideNodeClass\":\"guideTermsAndConditions\",\"jcr:title\":\"Data protection\",\"custom\":\"Terms And Conditions\",\"css\":\"u-content-container-medium\",\"name\":\"dataProtectionStatement\",\"tncCheckBoxContent\":\"I agree to the terms & conditions\",\"tncTextContent\":\"<p>We may use your personal data (provided on this form or otherwise collected during the course of your relationship with ACCA) for the purposes of:<\\/p>\\r\\n<ul>\\r\\n<li>responding to enquiries and investigating complaints<\\/li>\\r\\n<li>complying with our regulatory obligations<\\/li>\\r\\n<li>verifying your identity to support your enquiry<\\/li>\\r\\n<li>for the purposes of administering your account<\\/li>\\r\\n<\\/ul>\\r\\n<p>You can update your information at any time, by contacting us or through myACCA if you are a student, affiliate or member.<\\/p>\\r\\n<p>Please note that for individuals based outside the UK, your information will be held in ACCA\\u2019s main information systems which are located in the UK & EU and may be accessed by ACCA\\u2019s local office in your country of residence.<\\/p>\\r\\n<p>ACCA processes information within the UK & EU, but may also transfer data outside of the UK & EU as part of its operations and service delivery. <\\/p>\\r\\n<p>For more information on how your information and rights are respected, please see our <a rel=\\\"nofollow\\\" target=\\\"_blank\\\" href=\\\"https://www.accaglobal.com/gb/en/footertoolbar/privacy/cookies-notice.html\\\">privacy notice<\\/a>, or contact <a rel=\\\"nofollow\\\" target=\\\"_blank\\\">privacy@accaglobal.com.<\\/a><\\/p>\\r\\n\",\"sling:resourceType\":\"fd/af/components/guidetermsandconditions\",\"textIsRich\":[\"true\",\"true\",\"true\"],\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Data protection\",\"items\":{\"reviewDocument\":{\"templateId\":\"guideContainer-rootPanel-guidetermsandconditi-reviewDocument__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetermsandconditi/items/reviewDocument\",\"guideNodeClass\":\"guideTextBox\",\"name\":\"reviewDocument\"},\"reviewStatus\":{\"templateId\":\"guideContainer-rootPanel-guidetermsandconditi-reviewStatus__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/guidetermsandconditi/items/reviewStatus\",\"guideNodeClass\":\"guideCheckBox\",\"name\":\"reviewStatus\"}}},\"panel\":{\"templateId\":\"guideContainer-rootPanel-panel__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel\",\"guideNodeClass\":\"guidePanel\",\"jcr:title\":\"captcha\",\"validateOnStepCompletion\":false,\"name\":\"captcha\",\"sling:resourceType\":\"fd/af/components/panel\",\"textIsRich\":\"true\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (customerType.value == \\\"student/affiliate\\\" && guideRootPanel.category.value == \\\"Withdraw\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"captcha\",\"layout\":{\"templateId\":\"guideContainer-rootPanel-panel-layout__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel/layout\",\"toolbarPosition\":\"Bottom\",\"columns\":\"1\",\"sling:resourceType\":\"fd/af/layouts/gridFluidLayout2\",\"nonNavigable\":true},\"items\":{\"guidecaptcha\":{\"templateId\":\"guideContainer-rootPanel-panel-guidecaptcha__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/panel/items/guidecaptcha\",\"guideNodeClass\":\"guideCaptcha\",\"jcr:title\":\"Captcha\",\"rcCloudServicePath\":\"acca\",\"rcSize\":\"normal\",\"rcType\":\"image\",\"name\":\"captcha1598513150130\",\"rcSitekey\":\"6LfBZtMSAAAAAG7z0KHY5RROoL780ltnxqM7iMnY\",\"rcTheme\":\"light\",\"sling:resourceType\":\"fd/af/components/guideCaptcha\",\"mandatoryMessage\":\"Provide Captcha phrase to proceed.\",\"validateExpMessage\":\"Invalid Captcha. Try again.\",\"captchaService\":\"recaptcha\",\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"nonLocalizedTitle\":\"Captcha\"}}},\"submit\":{\"templateId\":\"guideContainer-rootPanel-submit__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/rootPanel/items/submit\",\"guideNodeClass\":\"guideButton\",\"jcr:title\":\"Send\",\"css\":\"u-text-right\",\"name\":\"submitButton\",\"type\":\"submit\",\"dorExclusion\":\"true\",\"sling:resourceType\":\"fd/af/components/actions/submit\",\"textIsRich\":[\"true\",\"true\"],\"visibleExp\":\"var Visibility;\\n\\ntry {\\n if ( ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) || ([null,\\\"\\\"].indexOf(guideRootPanel.category.value) === -1) ) {\\n Visibility = true;\\n } else {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Withdraw\\\" || guideRootPanel.category.value == \\\"Exam centre availability\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Change of details\\\" || guideRootPanel.category.value == \\\"Change of name\\\" || guideRootPanel.category.value == \\\"Resetting your password\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote Exams Mandatory System Test (MST)\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Mitigating circumstance - post results\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"System Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam docket\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam China - Mitigating Circumstances\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Re-enter in week 2\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Withdraw and apply credit to myACCA account\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - Mitigating Circumstances\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Remote session exams China\\\" || guideRootPanel.category.value == \\\"Remote session exams RoW\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsChina.value == \\\"Remote Session Exam in China - General Enquiry\\\" || whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - General Enquiry\\\") {\\n Visibility = true;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam entry - centre\\\" || guideRootPanel.category.value == \\\"Exam entry - remote\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exam withdrawal China\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (whatCanWeHelpYouWithRemoteExamsRow.value == \\\"Remote Session Exam - In-session help\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - myACCA Payment Issues\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - myACCA Payment Issues\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Student Annual Subscription - Part Payment\\\" || guideRootPanel.category.value == \\\"Member Annual Subscription - Part Payment\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Technical Queries\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Member Change of Name\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\ntry {\\n if (guideRootPanel.category.value == \\\"Exemptions\\\") {\\n Visibility = false;\\n }\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\\nif (Visibility === undefined) {\\n this.visible;\\n}\\n else {\\n Visibility;\\n}\",\"clickExp\":\"\\ntry {\\n eval(\\\"var optionsObj ={};\\\\noptionsObj.error = function(response){\\\\n window.location = \\\\\\\"https://www.accaglobal.com/gb/en/footer-toolbar/contact-us/something-went-wrong.html\\\\\\\";\\\\n};\\\\nguideBridge.submit(optionsObj);\\\");\\n \\n} catch (e) {\\n window.guideBridge._guide.logger().error(\\\"AF\\\",\\\"Failed to execute rule: \\\" + e);\\n}\\n\",\"nonLocalizedTitle\":\"Send\"}}},\"autoSaveInfo\":{\"templateId\":\"guideContainer-autoSaveInfo__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/autoSaveInfo\",\"metadataselector\":\"global\"},\"signerInfo\":{\"templateId\":\"guideContainer-signerInfo__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/signerInfo\",\"firstSignerFormFiller\":\"false\",\"workflowType\":\"SEQUENTIAL\",\"signer0\":{\"templateId\":\"guideContainer-signerInfo-signer0__\",\"id\":\"\",\"jcr:path\":\"/content/forms/af/contact-us/jcr:content/guideContainer/signerInfo/signer0\",\"countryCode\":\"undefined\",\"phoneSource\":\"undefined\",\"securityOption\":\"undefined\",\"signerTitle\":\"Signer One\",\"email\":\"undefined\",\"phone\":\"undefined\",\"countryCodeSource\":\"undefined\",\"emailSource\":\"undefined\"}},\"repeatBindRef\":[\"emailAddress\",\"category\"],\"guideGlobalLazyField\":[],\"allLazyChildren\":[],\"assetRefs\":[]}",
"guidecontext": "{\"disablePreview\":true,\"scriptingBehaviourVersion\":\"None\",\"makeFileNameUnique\":false,\"schemaType\":\"none\",\"guidePath\":\"/content/forms/af/contact-us/jcr:content/guideContainer\",\"guideName\":\"guide1\"}",
"guidemergedjson": "",
"xfajson": "",
"xfarendercontext": ""
}, false, null, {});
window.guideBridge._readRuntimeLocale("de");
};
window.guidelib.__runtime__.target.loadExperience();
</script>
<input type="submit" class="guideContainerFormSubmitButton" style="display : none;">
</form>Text Content
1. Cancel
2. Adaptive Form Title
3. Adaptive Form Title
4.
5. What's your status with ACCA?
6. What can we help you with?
7. What can we help you with?
8. What can we help you with?
9. What can we help you with?
10. What can we help you with?
11.
12.
13.
14.
15.
16. Can you pay the full amount by 31st March 2023?
17.
18.
19. Can you pay the full amount by 31st March 2023?
20.
21.
22.
23.
24.
25. Have you already sent us an email regarding your withdrawal?
26.
27.
28.
29. Have you completed the steps above and still face issues?
30.
31.
32. Have you completed the steps above, have issues and have taken a
screenshot?
33.
34.
35. Have you read and understand the regulations of these exams?
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.
61. Do you have your supporting documents?
62.
63.
64. Have you completed the steps above and still face issues?
65.
66.
67.
68. Do you have your documents and are they translated in English? The
quickest and easiest way to process your request is to chat with us.
69.
70.
71.
72.
73.
74.
75.
76.
77.
78.
79.
80.
81.
82.
83.
84.
85.
86.
87.
88.
89.
90.
91.
92.
93.
94.
95.
96.
97.
98.
99.
100. Your registration number (if known)
101. What's your location?
102. First name (optional)
103. Last name
104. Date of Birth
105. Email address
106. Email address
107. Message
108.
109. Data protection
110. captcha
111. Send
* captcha
Cancel
Cancel
Contact us
Get in touch with us
All fields are required unless otherwise indicated
What's your status with ACCA?
I'm a student/affiliate
I’m a member
I'm interested in joining ACCA
What can we help you with?
Select topicAnnual Subscription - Invoice and ReceiptsAnnual Subscription -
myACCA Payment IssuesAnnual Subscription - Student Part paymentBecoming a
memberCertificates and transcriptsChange of detailsChange of nameEthics and
Professional Skills ModuleExam centre availabilityExam docketExam entry -
centreExam entry - remoteExaminationsChina - Exam withdrawalsExam withdrawal -
rest of worldExemptionsFoundations in ProfessionalismGeneral enquiryMitigating
circumstance - post resultsmyACCA account information -
cancelling/freezing/resigning your accountmyACCA - resetting your passwordmyACCA
- unable to accessOxford Brookes BScPaymentsPractical Experience
RequirementRemote session exams in ChinaRemote session exams- Rest of the
worldRemote Exams Mandatory System Test (MST)Student Re-registrationStudy
options
What can we help you with?
Select topicCostsExaminationsExemptionsGeneral enquiryRegistering as a
studentStudy optionsWhy choose ACCA
What can we help you with?
Select topicAnnual Subscription - myACCA Payment IssuesAnnual Subscription -
Member Part paymentCertificates and transcriptsChange of detailsChange of
nameContinuing Professional DevelopmentBecoming a FellowGeneral
enquirymyACCAPractising CertificatePaymentsReduced subscriptionsLifetime
membership (retirement)Technical enquiries
What can we help you with?
Select topicRemote Session Exam - In-session helpRemote Session Exam - Re-enter
in week 2Remote Session Exam - Mitigating CircumstancesRemote Session Exam -
Withdraw and apply credit to myACCA accountRemote Session Exam - General Enquiry
What can we help you with?
Select topicRemote Session Exam - In-session helpRemote Session Exam - Re-enter
in week 2Remote Session Exam - Mitigating CircumstancesRemote Session Exam -
Withdraw and apply credit to myACCA accountRemote Session Exam - General Enquiry
If you change your name through deed poll, marriage or decree nisi, you will
need to inform us so this can be updated. If you name is inaccurately reflected
on your account, we can resolve that too.
Please have copies of your documentation and relevant certificates copied onto a
document for uploading. If not in English, we'd need the documentation to be
translated into English by an official, sworn translator and stamped. These are
required to validate your request.
Required documents:
* Birth certificate
* Change of name by deed poll
* Married certificate
* Decree nisi
* Any other official document showing your name or date of birth
* Passport / National ID card / Driving License
To request us to change your name, please send your documents to
members@accaglobal.com and state ‘I wish for my name to be changed on my ACCA
membership’. Please let us know if you wish to have your name changed on your
member or fellowship certificate
If you need to update your personal details on your account, please use the
following how to guides after logging into your myACCA account.
It is important you have the correct contact details on your account as this
helps us with communication and your account settings.
Email
On the left, select My details (if using a mobile device select Menu from the
top left corner)
1. Login to myACCA
2. On the left, select My details (if using a mobile device select Menu from
the top left corner)
3. Select Contact details
4. Click on Edit under the email address section
5. Update your email
6. Scroll to the bottom
7. Select Save changes
Telephone number
1. Login to myACCA
2. On the left, select My details (if using a mobile device select Menu from
the top left corner)
3. Select Contact details
4. Under the phone section, click on Edit
5. Update your telephone number
6. Scroll to the bottom and Save changes.
Address (mailing/home/business)
1. Login to myACCA
2. On the left select My details (if using a mobile device select Menu from the
top left corner)
3. Select Contact details
4. Scroll to find address
5. Select Edit
6. Choose business or home address
7. Choose your country/region
8. Click into the address box to start updating.
You can amend these details at any time and changes will be updated on your ACCA
account within 48 hours. Try browsing the Account details section to check your
information is up to date.
What next?
If you are unable to access your account to update your details, please fill in
the details below. Note that is important to provide us with as much information
as possible so we can resolve your query as quickly as possible
We know at times you may wish to pause your studies and cancel or freeze your
ACCA account. ACCA term this as resignation.
For us to process your request, please fill in the below form and a member of
our team will complete this for you.
We also ask that you give us a reason for this, to help better understand and
offer support where applicable.
Please note that if you have outstanding fees on your account, these must be
paid when you decide to return to your studies or studentship.
Access our fees and charges.
You can pay your subscription balance in instalments to make things more
manageable. We ask that the full balance, including any other outstanding fees,
is paid by 31st March 2023.
You can find out current outstanding balance by:
* Log into myACCA using your username (ACCA ID) and password
* Select Fees and Transactions, then the red button marked view now
* You'll see all outstanding fees on your account
If you wish to let us know you are making part payments, use this form.
You can pay your subscription balance in instalments to make things more
manageable. We ask that the full balance, including any other outstanding fees,
is paid by 31st March 2023. Remember if you have been a member of ACCA for over
12 months, you need to complete your CPD for the year. Access more information
on CPD.
You can find out current outstanding balance by:
* Log into myACCA using your username (ACCA ID) and password
* Select Fees and Transactions, then the red button marked view now
* You'll see all outstanding fees on your account
If you wish to let us know you are making part payments, use this form, before
this answer the following questions:
Can you pay the full amount by 31st March 2023?
Yes
No
By selecting yes you will submit a form to ACCA who will record that you are
making part payments to your outstanding fees. For instructions on how to make
part payments watch our short video. Please note you may still receive email
reminders regarding your outstanding balance.
Please ensure that you continue to make your CPD declaration by 1 January each
year.
You may be able to apply for reduced subscription, access further information on
reduced subscriptions.
You are still required to make payments towards an outstanding balance whilst
waiting for the outcome of a reduced subscription application.
All outstanding payments must be made by 31st March 2023. Any outstanding
balance past that date may result in you being removed from the ACCA Directory
of Members. If are removed from the Directory of Members you will also not be
able to access any information contained within your myACCA account.
Please ensure that you continue to make your CPD declaration by 1 January each
year.
You may be able to apply for reduced subscription, access further information on
reduced subscriptions.
Can you pay the full amount by 31st March 2023?
Yes
No
By selecting yes you will submit a form to ACCA who will record that you are
making part payments to your outstanding fees. For instructions on how to make
part payments watch our short video. Please note you may still receive email
reminders regarding your outstanding balance. If you want to book an exam you
will need to make payment in full your outstanding balance before or at the time
of booking”.
All outstanding payments must be made by 31st March 2023. Any outstanding
balance past that date may result in your myACCA account being suspended. If
your account is suspended you will not be able to access any information
contained within.
When using this form, it may take longer to reply so we ask that you give us as
much detail as possible.
Please view our other options for ‘Remote Session Exams’ first where you may
find the answer to your query.
If you have experienced technical issues with your remote exam. In the first
instance you should try to resolve this with the invigilator. If they have been
unable to help, please select one of the following options.
If you have completed most of your exam and would like us to mark your paper,
you can submit a Mitigating Circumstance on your myACCA. This will be taken into
consideration when we issue your result. Please note we can not give individual
feedback on your specific mitigation or how that has been considered with your
mark.
If you were unable to launch or complete a large part of your exam, we would
encourage you to rebook into week 2. We know how hard you will have prepared and
want you give you every opportunity to complete your exam within the same
session.
To rebook into week 2, go to your exam planner on your myACCA.
Some of our exams are not available in week 2 or we may run out of available
seats. Unfortunately, in this scenario we can only advise to withdraw your exam
and a credit will be applied to your myACCA to use toward future fees.
You can use exam planner to self-serve at the end of your exam, or after the
week 2 scheduled day subject to a successful Mandatory System Test and Launching
your exam.
If you have experienced technical issues with your remote exam. In the first
instance you should try to resolve this with the invigilator. If they have been
unable to help, please select one of the following options.
If you have completed most of your exam and would like us to mark your paper,
you can submit a Mitigating Circumstance on your myACCA. This will be taken into
consideration when we issue your result. Please note we can not give individual
feedback on your specific mitigation or how that has been considered with your
mark.
If you were unable to launch or complete a large part of your exam, we would
encourage you to rebook into week 2. We know how hard you will have prepared and
want you give you every opportunity to complete your exam within the same
session.
To rebook into week 2, go to your exam planner on your myACCA.
Some of our exams are not available in week 2 or we may run out of available
seats. Unfortunately, in this scenario we can only advise to withdraw your exam
and a credit will be applied to your myACCA to use toward future fees.
You can use exam planner to self-serve at the end of your exam, or after the
week 2 scheduled day subject to a successful Mandatory System Test and Launching
your exam.
Have you already sent us an email regarding your withdrawal?
Yes
No
Thank you for sending us your withdrawal request, we're experiencing high
volumes of contact and will respond to your email as soon as possible. There is
no need to contact us again. Access the latest exam centre news and updates.
Please submit your withdrawal request including documented evidence (with
translation if applicable) to students@accaglobal.com. We are experiencing high
volumes of contact and will respond to your email as soon as possible. There is
no need to contact us again. Access the latest exam centre news and updates.
You can access your myACCA account using your ACCA ID and password to log in.
Logging in tips
If you know both your username/ACCA ID and the registered email address on your
myACCA account, but still can't log in, it may be a browser issue.
Trouble Shooting
In the event you are facing issues accessing your account:
Clear your internet history, your cache, and cookies
Close the ACCA website and log in page
If you are using a VPN, disconnect this
Make sure your device has the correct local time zone for your current location
Re-open your browser or try other browsers
Take a screen shot of the error or issue you are facing (include the URL)
Note which part of your account you are unable access
Check you have pop-ups enabled
Have you completed the steps above and still face issues?
Yes
No
Please complete the above steps.
To make an exam entry for a Remote Session exam, use the option within
your myACCA to access exam planner.
The planner will show the ‘Remote’ option to allow you to proceed.
The helpful video shows you how to make this entry.
Access the deadlines to each exam session.
If you face issues making your entry, follow these trouble shooting steps:
1. Close the exam planner
2. Log out of your myACCA
3. Clear your cache & cookies
4. Log back in to your myACCA and try to make your booking
5. If the issue persists, try another browser.
Should you still face issues, take a screen shot of the issue including the URL.
We have steps in place to make sure your remote exam goes as smoothly as
possible and require you to perform a Mandatory System Test within exam planner
on your myACCA account. The final test that you complete before your exam should
be recorded as a pass to be eligible for post exam options.
As these exams are not taken in one of our centres, the exam regulations must be
read before contacting us. We may be able to help you with your booking and will
ask you to confirm these when you select the webchat widget
Have you completed the steps above, have issues and have taken a screenshot?
Yes
No
Please complete the above steps and take a screenshot if you're still facing
issues.
To make an exam entry for a Remote Session exam, use the option within your
myACCA to access exam planner.
The planner will show the ‘Remote’ option to allow you to proceed.
The helpful video shows you how to make this entry.
Access the deadlines to each exam session.
If you face issues making your entry, follow these trouble shooting steps:
1. Close the exam planner
2. Log out of your myACCA
3. Clear your cache & cookies
4. Log back in to your myACCA and try to make your booking
5. If the issue persists, try another browser.
Should you still face issues, take a screen shot of the issue including the URL.
We have steps in place to make sure your remote exam goes as smoothly as
possible and require you to perform a Mandatory System Test within exam planner
on your myACCA account. The final test that you complete before your exam should
be recorded as a pass to be eligible for post exam options.
As these exams are not taken in one of our centres, the exam regulations must be
read before contacting us. We may be able to help you with your booking and will
ask you to confirm these when you select the webchat widget
Have you read and understand the regulations of these exams?
Yes
No
Please read the exam regulations before contacting us.
Exam dockets are released two weeks before your exam session. This will provide
key information, the location of your exam and the exam you have booked.
For centre exams, please print a copy from your myACCA account and take this
with you to the centre.
For remote exam, it is not required to present this to the invigilator.
If you face any issues with downloading the docket, please use the webchat
option so we can send your docket. This service is the quickest way of resolving
your concerns.
We would like to wish you every success with your exams.
If you believe that we have not applied our procedures properly when you receive
your exam result, you can appeal to the Examinations Appeals Committee.
To appeal:
Email your request to: AR-MCappeals@accaglobal.com
Appeal fee: £30.
Appeal submission deadline: 17 August for the June 2022 exam session.
When we receive your appeal request, the relevant fee will be raised on your
account. You must pay this by the appeal submission deadline.
Once you have paid the fee, we will send you an appeal acknowledgement email.
This email will:
* confirm that your appeal has been registered
* advise you of the date that you will receive the outcome of your appeal.
Your request to appeal will then be forwarded to the committee for
consideration.
The committee meets once per exam session. Therefore, we are unable to consider
any appeals made after the submission deadline or provide you with the outcome
any earlier than the date given in your acknowledgement email.
The appeals process is not a re-consideration of your circumstances. The
Committee will undertake independent checks to confirm all stages of the
mitigating circumstances process were undertaken and the correct mark was in
fact issued to you. You will not receive any detail on the consideration given,
such as awarded marks. Additional documentation or information on your
circumstances cannot be submitted at this time.
The system test is in place to check you meet the requirements to take a remote
exam. It will test the following areas:
* Device - make sure your device meets the minimum requirements
* Internet connection and speed - always use a wired connection
* Camera and Microphone - you should enable your privacy settings to allow the
exam access
* Close all applications - if they are still running you can end them in task
manager. If continue to open, disable the application in task manager
* Software - we always recommend updating your software regularly and it should
be running the latest version
Once you pass the test, take a screen shot and keep it. It should have the date
and time from your device when you completed the test and the access code ‘from’
the screen. A record will be updated to ACCA 24 hours later. There is no need to
send this to us.
In event of it not passing, the screen will display where is does not pass.
Your last test should be a pass to grant eligibility for post exam options.
Please note that the Mandatory System Test can only be taken from the exam
planner and should not be taken using a Hotspot or Dongle
If your account has been suspended and you’d like to re-register with ACCA
please fill in all of the fields below.
By submitting your details using this form your myACCA account will be reopened
within 24 hours to allow you to view your outstanding balance which will include
a re-registration fee. Once you have viewed you balance you can take payment via
myACCA.
Once your request has been submitted we will contact you to inform you of the
deadline for payment which will be 10 days after reopening your account.
If payment has not been made in full by the deadline which will be 10 days from
reopening your account will automatically be deactivated again, preventing
further access.
Once you have submitted the form you will not need to contact us again for your
account to be opened.
Did you know?
You can download your certificates and transcript via myACCA.
Login to myACCA
Becoming a member
To become a member, you must complete all exams, your Ethics and Professional
Skills module and your Practical Experience Requirement.
Read about becoming a member
Exams
Are you looking for key dates for upcoming exams? Check our key dates section
for more details
As the standard entry deadline draws closer, if a centre is unavailable on the
exam planner this means the centre is full and no further seats are available.
If you're resident in one of the locations listed, you may have the option to
take a remotely invigilated exam, or exam at home.
Watch our short video to help you book.
It's important that you meet the technical requirements and carry out a systems
test before booking.
The deadline for exam session can be found on our key dates page.
For more information read our FAQs
Exemptions
If you are looking to join ACCA or request exemptions from our exams based on
previous learning experience gained, you can use our exemptions calculator to
see what you may be able to claim.
Please note that some courses or institutions may not be listed or available.
If you want us to complete an exemption assessment for you, you can send us your
information and documentation to students@accaglobal.com
What do we need?
* Official proof of any qualifications, such as academic transcripts and award
certificates.
* Please email us with full details of the qualifications that you hold and we
will be happy to assess them for you.
Where documents have been issued in a language other than English, we require a
photocopy of both the original language documents and a copy of the official
English translation. Any documents not in English must be officially translated
before they are sent to us.
Only copies (not originals*) of official documentation signed and stamped by the
awarding body, can be accepted. We also don’t take responsibility for the return
of irreplaceable documents
Oxford Brookes
Are you looking for eligibility requirements?
Check out our Oxford Brookes area for more details
Trying to make a payment?
You can pay by credit or debit card on myACCA. Please don't include debit or
credit card information in this form as we will not be able to process your
payment using it.
Login to myACCA
Practical Experience Requirement
Are you looking for information on Practical Experience Requirement?
You may find what you need in our PER area
Study options
Our study support resource pages contain a range of resources to support your
learning. Access support for your March exams. For the best chance of exam
success, we recommend you use these resources alongside online or face to face
tuition from an Approved Learning Partner.
Check out our study options
How can ACCA benefit you?
When you study with ACCA, you can take your career in any direction. You open
doors to the best and most interesting roles all over the world. And you become
one of the sought-after finance professionals our fast-changing world needs.
Why choose to study ACCA
CPD
CPD supports your career by providing you with the knowledge and skills that you
need to excel in your role, as well as enhance your employability for the
future.
Read more about CPD
Fellowship
After five-years' continuous membership, you’ll earn the right to use the ‘FCCA’
designation and enjoy the additional prestige of being a Fellow. There's also no
formal application process.
Read about fellowship
Reduced subscriptions
Are you looking for reduced subscriptions eligibility criteria and how to apply?
Check our reduced subscription information
Lifetime membership (retirement)
Are you looking for eligibility criteria?
Our lifetime membership area may help
Technical enquiries
Are you looking to make a technical enquiry or more detail as to what a
'technical enquiry' is?
Our technical advisory area may help
EPSM
The EPSM helps you develop these practical real-world skills so you can make an
impact from day one in organisations.
FAQs on EPSM
Foundations in Professionalism
It’s important for all students, irrespective of what qualification they are
studying or their career aspirations, to understand what it means to work and
act professionally and ethically in the workplace.
Read about Foundations in Professonalism
myACCA
Having problems logging in? Please visit our help page on logging in before
submitting your message.
If you still need help, please send us a detailed description of the issue you
are encountering, so we can resolve the issue as quickly as possible.
Practising Certificates
Looking for the requirements and how to apply?
Check out our Practising Certificates area
ACCA’s long-held approach to students wishing to amend or cancel exam bookings
is to allow this before the standard entry deadline. Any student cancelling
before the deadline will have their exam fee credited to their account.
But we understand that occasionally difficult circumstances arise after the
deadline, such as serious illness, bereavement, or unexpected travel
cancellations, which prevent a student from attending an exam. In such cases,
they can apply with documentary evidence after the exam date for their fee to be
credited.
Withdrawals will only be considered under serious extenuating circumstances, and
where supported by documentary evidence. Minor illnesses or workload issues, for
example, cannot be considered.
Our approach aims to support our students by allowing us to plan for exam
sittings but supporting those with the most difficult circumstances.
If you still wish to request a withdrawal, please have your documents ready and
use the link to web chat at the bottom of this page:
* medical letter or report from your doctor / GP / medical professional
* copy of covid positive test / screen shot of isolation request
* cancellation email or notice from a travel provider
* copy of death certificate.
Documents should be stamped and on official headed paper, translated to English
by official translator where applicable.
If your are looking to contact us about an Exam in China, please use the China –
Exam Withdrawal option on our Contact Us page
We may not process your request until after the exam session when your case will
be assessed. You should make every attempt to take your exam and if you decide
to still attend our Exam Centres team will review your attendance and not
process your withdrawal request. You do not have to contact us again to tell us
you attended. Find more information about exam cancellation.
The deadline for requesting an exam withdraw is covered on our important dates
page.
You may be able to switch your centre exam to taking it remotely. If you are
wanting to make this change you should visit our website and pay attention to
the Exam Regulations before requesting a remote exam. You can only switch to
take the same exam you have already booked, up to 3 days before your exam is
scheduled, subject to availability.
Do you have your supporting documents?
Yes
No
Please refer to the above supporting document checklist. Once you have the
supporting documents please select “Yes” when asked if you have your supporting
documents and we will be able to assist you
You can normally reset your password through the 'Forgotten your password?'
option found on the login screen for myACCA. By entering your username (ACCA
ID), you should receive an email with a link to reset your password.
Your new password must be a minimum of 8 characters long and contain at least:
* One lower case alphabetic character
* One upper case alphabetic character
* One special character (for example ? ! / #~ @)
* One numeric character
Logging in tips
If you know both your username/ACCA ID and the registered email address on your
myACCA account, but still can't log in, it may be a browser issue.
If you have registered with us and you have not had confirmation your account is
created, we are unable to reset your password.
Troubleshooting
In the event you are unable reset your password:
1. Clear your internet history, your cache, and cookies
2. Close the ACCA website and log in page
3. Re-open your browser or try other browsers
4. Check your spam or junk folder for the password reset link
5. Take a screen shot of the error or issue you are facing (include the URL)
Have you completed the steps above and still face issues?
Yes
No
Please complete the above steps.
If you need to update your personal details on your account, please use the
following how to guides after logging into your myACCA account..
It is important you have the correct contact details on your account as this
helps us with communication and your account settings.
Email
On the left, select My details (if using a mobile device select Menu from the
top left corner)
1. Login to myACCA
2. On the left, select My details (if using a mobile device select Menu from
the top left corner)
3. Select Contact details
4. Click on Edit under the email address section
5. Update your email
6. Scroll to the bottom
7. Select Save changes
Telephone number
1. Login to myACCA
2. On the left, select My details (if using a mobile device select Menu from
the top left corner)
3. Select Contact details
4. Under the phone section, click on Edit
5. Update your telephone number
6. Scroll to the bottom and Save changes.
Address (mailing/home/business)
1. Login to myACCA
2. On the left select My details (if using a mobile device select Menu from the
top left corner)
3. Select Contact details
4. Scroll to find address
5. Select Edit
6. Choose business or home address
7. Choose your country/region
8. Click into the address box to start updating.
You can amend these details at any time and changes will be updated on your ACCA
account within 48 hours. Try browsing the Account details section to check your
information is up to date.
Please note, you can’t make any changes to your personal details 7 days before
the exam results are released as the facility is unavailable. To receive your
results at your chosen email address you must update your email address at least
8 days before result.
What next?
Have you completed the steps above and still face issues?
If you change your name through deed poll, marriage or decree nisi, you will
need to inform us so this can be updated. If you name is inaccurately reflected
on your account, we can resolve that too.
Please have copies of your documentation and relevant certificates copied onto a
document for uploading. If not in English, we'd need the documentation to be
translated into English by an official, sworn translator and stamped. These are
required to validate your request.
Required documents
* Birth certificate
* Change of name by deed poll
* Married certificate
* Decree nisi
* Any other official document showing your name or date of birth
* Passport / National ID card / Driving License
Do you have your documents and are they translated in English? The quickest and
easiest way to process your request is to chat with us.
Yes
No
Please can you obtain your documents and come back to chat with us.
We're sorry to learn that you were unable to make payment by the deadline.
You will still have access to your myACCA account until 23:59 on 29 May to log
in and make the missed payment without penalty.
It this is not done, you will be required to follow the standard reactivation
process.
We're sorry to learn that you were unable to make payment by the deadline.
You will still have access to your myACCA account until 23:59 on 17 May to log
in and make the missed payment without penalty.
It this is not done, you will be required to follow the standard reactivation
process.
You will find the Reinstatement form in the your place on the register section
of our website.
We're sorry to learn that you were unable to make payment by the deadline.
You will still have access to your myACCA account until 23:59 on 17 May to log
in and make the missed payment and/or submit your CPD declaration(s) without
penalty.
It this is not done, you will be required to follow the standard reactivation
process.
You will find the Reinstatement form in the your place on the register section
of our website.
If you're unable to access your myACCA account, in the first instance please try
and reset your password.
If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll
be happy to help.
If you're unable to access your myACCA account, in the first instance please try
and reset your password.
If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll
be happy to help.
If you're unable to access your myACCA account, in the first instance please try
and reset your password.
If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll
be happy to help.
If you're experiencing technical issues, please be aware our advisors are unable
to resolve these. Please refer to our troubleshooting guide before submitting
this form.
Only students who experience technical issues are permitted to withdraw their
exam and will be required to provide information on the technical issues.
Students not meeting the withdrawal eligibility criteria of having an up-to-date
Mandatory System Test pass, attempting to check-in for their exam and
experiencing a technical issue, will not to be eligible to withdraw.
This option opens after the week 2 scheduled exam, and the deadline for this can
be found on our important dates page.
If your exam is not available in week 2, the self-serve option for eligible
students will be enabled at the end of your exam.
The quickest way to withdraw your exam is to self-serve via myACCA
It is important to note by selecting this withdrawal option that your exam will
not be marked or reinstated.
For help in completing the self-serve process you can watch our short video help
guide
Once submitted you'll receive instant confirmation.
Please don't submit more than one request for each exam.
Only students who experience technical issues are permitted to withdraw their
exam and will be required to provide information on the technical issues.
Students not meeting the withdrawal eligibility criteria of having an up-to-date
Mandatory System Test pass, attempting to check-in for their exam and
experiencing a technical issue, will not to be eligible to withdraw.
This option opens after the week 2 scheduled exam, and the deadline for this can
be found on our important dates page.
If your exam is not available in week 2, the self-serve option for eligible
students will be enabled at the end of your exam.
The quickest way to withdraw your exam is to self-serve via myACCA
It is important to note by selecting this withdrawal option that your exam will
not be marked or reinstated.
For help in completing the self-serve process you can watch our short video help
guide
Once submitted you'll receive instant confirmation.
Please don't submit more than one request for each exam.
If you do not wish to self serve and would like one of our advisers to support
you with the process please call us on 4008333338 (Monday to Friday 8am until
8pm, Saturday and Sunday 9:30am until 6pm)
Only students who experience technical issues are permitted to rebook their exam
and will be required to provide information on the technical issues. Students
who don't attempt to check in for their exam or who don't experience technical
issues during the exam will not be permitted to rebook.
The quickest and easiest way to rebook is to self-serve and rebook your exam for
week 2, subject to availability.
Please access our timetable for contingency guidance on which exams are taking
place on what day.
For help in completing the self-serve process you can watch our video help guide
Please select the option to re-book on your exam planner. It's important to note
that by selecting the rebook option your week 1 exam will not be marked or
reinstated. It's important that the device you are going to use meets
the minimum requirements and that you complete the Mandatory System Test on exam
planner before completing your booking
Once submitted you'll receive instant confirmation.
If you are faced with an error message ‘there is an open registration for this
exam’, note that you should wait for 24 hours, and this will clear. Once you
have waited this time and are still facing the error, please contact us and we
will look to resolve this for you.
Please rebook your exam within 24hrs of your exam taking place.
Only students who experience technical issues are permitted to rebook their exam
and will be required to provide information on the technical issues. Students
who don't attempt to check in for their exam or who don't experience technical
issues during the exam will not be permitted to rebook.
The quickest and easiest way to rebook is to self-serve and rebook your exam for
week 2, subject to availability.
Please access our timetable for contingency guidance on which exams are taking
place on what day.
For help in completing the self-serve process you can watch our video help guide
Please select the option to re-book on your exam planner. It's important to note
that by selecting the rebook option your week 1 exam will not be marked or
reinstated. It's important that the device you are going to use meets
the minimum requirements and that you complete the Mandatory System Test on exam
planner before completing your booking
Once submitted you'll receive instant confirmation.
If you are faced with an error message ‘there is an open registration for this
exam’, note that you should wait for 24 hours, and this will clear. Once you
have waited this time and are still facing the error, please contact us and we
will look to resolve this for you.
Please rebook your exam within 24hrs of your exam taking place.
If you do not wish to self serve and would like one of our advisers to support
you with the process please call us on 4008333338 (Monday to Friday 8am until
8pm, Saturday and Sunday 9:30am until 6pm)
If you have completed your remote exam successfully and wish to submit
mitigating circumstances, you can read about the process in our FAQs
If this is the case for you and you feel the circumstance has affected your
performance during your exam, please inform ACCA by submitting details of your
mitigating circumstances via the Exams section of your myACCA portal.
You'll receive email confirmation once your request has been submitted.
Any mitigating circumstances will be taken into consideration as part of the
marking process and will be reflected in your final mark. We are unable to
provide individual feedback on how the mitigation has been considered.
Please see our important dates section for the deadline for submission.
If you have completed your remote exam successfully and wish to submit
mitigating circumstances, you can read about the process in our FAQs
If this is the case for you and you feel the circumstance has affected your
performance during your exam, please inform ACCA by submitting details of your
mitigating circumstances via the Exams section of your myACCA portal.
You'll receive email confirmation once your request has been submitted.
Any mitigating circumstances will be taken into consideration as part of the
marking process and will be reflected in your final mark. We are unable to
provide individual feedback on how the mitigation has been considered.
Please see our important dates section for the deadline for submission.
When using this form, it may take longer to reply so we ask that you give us as
much detail as possible.
Please view our other options for ‘Remote Session Exams’ first where you may
find the answer to your query.
When using this form, read through the notes and attempt any of the instructions
before completion.
Unable to log into my ACCA – If you are unable to log into your myACCA account,
try our trouble shooting steps which may resolve your issue.
1. Clear your cache and cookies.
2. Close your browser and log out of myACCA
3. Login to myACCA
4. Do not use a bookmarked or favourite page.
5. Are you using the correct user ID and password?
Exam Planner will not launch – try the above trouble shooting steps.
Exam Planner does not have my exam displayed – This means you do not have an
exam entry. Look for the confirmation of your exam before contacting us.
Exam Planner has no launch button – Please contact us using the form below. It
is likely you would not be able to take your exam on the day and we will look to
getting you an entry for week 2 (subject to availability)
Issue at greeter or exam release – The greeter or invigilator will support
getting you onto your exam. Please make sure you have attempted check in at the
correct time. They will advise of next steps.
Exam stops or displays an error – The invigilator should be the first point of
contact, if they are unable to resolve your issue, dependant on how much of your
exam you have completed determines the outcome. If you feel you have completed
enough to have your exam marked, you can submit mitigating circumstance. If not,
you can select the rebook option in exam planner after your exam. (Subject to
availability)
Please view our other options for ‘Remote Session Exams’ first where you may
find the answer to your query.
If you need to send us a message, use the form below providing us with as much
information as possible.
The quickest way to withdraw or rebook your exam is to self-serve via myACCA
If you do not wish to self serve and would like one of our advisers to support
you with the process please call us on 4008333338 (Monday to Friday 8am until
8pm, Saturday and Sunday 9:30am until 6pm)
The quickest way to withdraw from your exam is to self-serve via myACCA
If you do not wish to self serve and would like one of our advisors to support
you with the process please call us on +44 (0) 1415822000 (6am-10pm Mon-Fri UK
time).
We're sorry that you've been unable to pay online.
You can contact Connect by phone us on +44 (0) 1415822000 (7am-10pm, Monday to
Friday, UK time). Select option 1 to make a telephone payment.
Alternatively, if you wish us to phone you, let us know what time is best to
contact you in your local time, and a preferred contact number in your message,
and one of our team will be in touch.
You’re at risk of being removed from our student register because you have not
renewed your student subscription or paid your outstanding balance.
But it’s not too late to continue your ACCA journey. Just pay your outstanding
fees before 25 May 2022.
You'll have to a pay a re-registration fee plus any outstanding fees if you're
removed and want to re-register. If you're having difficulty paying or need any
advice, please contact us immediately.
You’re at risk of being removed from our affiliate register because you have not
renewed your subscription or paid your outstanding balance.
But it’s not too late to continue your ACCA journey. Just pay your outstanding
fees before 11 May 2022.
You'll have to a pay a reinstatement fee plus any outstanding fees if you're
removed and want to reinstate. If you're having difficulty paying or need any
advice, please contact us immediately.
We are sorry to hear you were unable to pay by the deadline.
If you are removed from the register, you can apply to return to it. Read the
information on what you'll need to do to re-register.
You’re at risk of being removed from our members register because you have not
renewed your subscription or paid your outstanding balance.
But it’s not too late to continue your ACCA journey. Just pay your outstanding
fees before 11 May 2022.
You'll have to a pay a reinstatement fee plus any outstanding fees if you're
removed and want to reinstate. If you're having difficulty paying or need any
advice, please contact us immediately.
The quickest and easiest way to make a payment is by logging into myACCA
You can find out ways to pay on our how to pay section
The quickest and easiest way to make a payment is by logging into myACCA
You can find out ways to pay on our how to pay section
Printing your invoice or receipt is easy
* Access your account summary on myACCA
* Click on the PDF at the end of the transaction(s)
* You can now print and /or save the receipt/invoice.
Please ensure your browser blocker is disabled and Adobe must be installed on
your computer to allow the window to appear.
Printing your invoice or receipt is easy
* Access your account summary on myACCA
* Click on the PDF at the end of the transaction(s)
* You can now print and /or save the receipt/invoice.
Please ensure your browser blocker is disabled and Adobe must be installed on
your computer to allow the window to appear.
The easiest way to pay is online via your myACCA account.
Please follow the steps below:
* Login to myACCA
* On the left, select Fees & transactions (if using a mobile device select Menu
from the top left corner)
* Under Account balance, select the red View now button
* Transaction summary window will open
* Select transactions and click Pay
* Transaction payment details open on a new screen
* Pay the amount under Payment Amount or change to pay all outstanding fees
* Click Pay
* The payment screen opens in a new window
* Choose your payment method
* Click Pay and follow the on-screen instructions.
Notes
* If you're paying by credit or debit card from outside the UK, your card must
be enabled to make international payments (GBP). Please contact your card
provider to confirm that this has been done before making your payment
* Please ensure that your browser is set up to allow pop-ups
* Adobe must be installed on your computer to allow the window to appear.
Access further troubleshooting steps
If you face issues paying online the quickest way to complete your payment is to
call our connect team on +44 (0) 1415822000 (7am-10pm, Monday to Friday, UK
time). Select option 1 to make a telephone payment.
Alternatively, you can pay by bank transfer however this method can take longer.
Further information can be found under the bank transfer option.
The easiest way to pay is online via your myACCA account.
Please follow the steps below:
* Login to myACCA
* On the left, select Fees & transactions (if using a mobile device
select Menu from the top left corner)
* Under Account balance, select the red View now button
* Transaction summary window will open
* Select transactions and click Pay
* Transaction payment details open on a new screen
* Pay the amount under Payment Amount or change to pay all outstanding fees
* Click Pay
* The payment screen opens in a new window
* Choose your payment method
* Click Pay and follow the on-screen instructions.
Notes
* If you're paying by credit or debit card from outside the UK, your card must
be enabled to make international payments (GBP). Please contact your card
provider to confirm that this has been done before making your payment
* Please ensure that your browser is set up to allow pop-ups
* Adobe must be installed on your computer to allow the window to appear.
Access further troubleshooting steps
If you face issues paying online the quickest way to complete your payment is to
call our connect team on +44 (0) 1415822000 (7am-10pm, Monday to Friday, UK
time). Select option 1 to make a telephone payment.
Alternatively, you can pay by bank transfer however this method can take longer.
Further information can be found under the bank transfer option.
Alternatively, if you would like to speak to one of our advisors to discuss
further, please call us on +44 (0) 1415822000 (7am-8pm Mon-Fri GMT)
Your registration number (if known)
This is the 7 digit ACCA ID you were issued with when you joined.
What's your location?
Select locationAfghanistanAland IslandsAlbaniaAlgeriaAmerican
SamoaAndorraAngolaAnguillaAntigua and
BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia
and HerzegovinaBotswanaBrazilBritish Indian Ocean TerritoryVirgin Islands,
BritishBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape
VerdeCayman IslandsCentral African RepublicChadChileChina, Peoples Rep ofTaiwan
RegionChristmas IslandColombiaComorosCongoCongo, The Democratic Republic of
theCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuracaoCyprusCzech
RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl
SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe
IslandsFijiFinlandFranceFrench GuianaFrench
PolynesiaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong
Kong SAR of ChinaHungaryIcelandIndiaIndonesiaIran, Islamic Republic
ofIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKorea,
Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's
Democratic RepublicLatviaLebanonLesothoLiberiaLibyan Arab
JamahiriyaLiechtensteinLithuaniaLuxembourgMacau SAR of ChinaNorth
MacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall
IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States
ofMoldova, Republic
ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana
IslandsNorwayOmanPakistanPalauPalestinian Territory,OccupiedPanamaPapua New
GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarReunionRomaniaRussian
FederationRwandaSaint BarthelemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi
ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch
part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth SudanSpainSri
LankaSudanSurinameSvalbard and Jan MayenEswatiniSwedenSwitzerlandSyrian Arab
RepublicTajikistanTanzania, United Republic
ofThailandTimor-LesteTogoTokelauTongaTrinidad and
TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluVirgin Islands,
U.S.UgandaUkraineUnited Arab EmiratesUnited
KingdomUSAUruguayUzbekistanVanuatuHoly See (Vatican City State)VenezuelaViet
NamWallis and FutunaWestern SaharaYemenZambiaZimbabwe
First name (optional)
Last name
Date of Birth
This will help us verify your identity, and we will be able to resolve your
query quicker.
Email address
Please enter the email address registered to your ACCA account.
Email address
Message
Please don’t include sensitive or personal data that doesn’t relate to your
query.
Please ensure that you have entered all your details correctly, if you don't
fill in your details correctly, we won't be able to verify your account, and
your account won't be opened.
We'll contact you again to advise your account has been opened and advise your
deadline for payment.
If you do not make payment within the time specified in your confirmation email
your account will be closed again automatically.
Data protection
Terms And Conditions
We may use your personal data (provided on this form or otherwise collected
during the course of your relationship with ACCA) for the purposes of:
* responding to enquiries and investigating complaints
* complying with our regulatory obligations
* verifying your identity to support your enquiry
* for the purposes of administering your account
You can update your information at any time, by contacting us or through myACCA
if you are a student, affiliate or member.
Please note that for individuals based outside the UK, your information will be
held in ACCA’s main information systems which are located in the UK & EU and may
be accessed by ACCA’s local office in your country of residence.
ACCA processes information within the UK & EU, but may also transfer data
outside of the UK & EU as part of its operations and service delivery.
For more information on how your information and rights are respected, please
see our privacy notice, or contact privacy@accaglobal.com.
Captcha
Send