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Skip to content Search for: Close X * Platform * Customer AI Assistants Discover how AI Assistants can transform your CX. * Payments * AI Studio Create AI-powered conversational experiences. * AI Contact Center Learn about AI features that supercharge your agents. * Outbound messages * Translation * Business Messaging ChannelsSee how we make it easy and profitable for enterprises to open channels. * Web Chat * Apple Messages for Business * Facebook Messenger * Instagram * WhatsApp * X * SMS * RCS * Rich Messaging * IVR deflection * Reporting and AnalyticsSlice and dice the metrics that matter to your business. * Surveys * IntegrationsPlug and play with other platforms that are critical to your workflow. * Salesforce * Microsoft * Zendesk * Oracle * Shopify * SAP * Enterprise-Grade SecuritySee why our SOC-2 certification is just the beginning. * Customers * Industries * Retail and E-commerceAI for retail and e-commerce industries can transform enterprise-level. * Travel and HospitalityExceed customer expectations and transform your travel and hospitality. * Resources * BlogDelve into research, how-tos, trends, and tips on all things messaging. * Generative AI Resource CenterLearn about how generative AI and LLMs are affecting CS and CX. * VideosWatch on-demand webinars, product demos, and more. * Guides and ReportsE-books, whitepapers, and other value-packed reading material. * PR & MediaPress releases, media placements, articles, press contact and more. * EventsFrom our annual Quiq Connect conference to appearances and more. * * Customer Knowledge Base * Developer Knowledge Base FEATURED RESOURCE FORRESTER REPORT Get Forrester's insights on benefits, risks, and implementation of conversational AI. Read the report * Company * About Us * Careers * Contact Us * Partners * Request a Demo Forrester Report: The State of Conversational AI Read the report —> * Platform * Customer-Facing Assistants * Payments * AI Studio * AI Contact Center * Outbound messages * Translation * Business Messaging Channels * Google * Apple * Web Chat * Messenger * Instagram * WhatsApp * X * SMS * RCS * Rich Messaging * IVR deflection * Reporting and Analytics * Surveys * Integrations * Salesforce * Microsoft * Zendesk * Oracle * Shopify * SAP * Enterprise-Grade Security * Customers * Solutions * Retail and E-commerce * Travel and Hospitality * Resources * Learn * Blog * Generative AI Resource Center * Videos * PR & Media * Events * Guides and Reports * Support * Customer Knowledge Base * Developer Knowledge Base FEATURED RESOURCE FORRESTER REPORT Get Forrester's insights on benefits, risks, and implementation of conversational AI. Read the report * Company * About Us * Careers * Contact Us * Partners * Request a Demo ONLY QUIQ MAKES F AI FOR CX CUSTOMER-CENTRIC AI FOR CX. YOUR CUSTOMERS. YOUR JOURNEY. AI YOUR WAY. Let’s talk CONFIDENTLY LEVERAGE AI TO TRANSFORM CUSTOMER JOURNEYS. Proven expertise, transparency, and proprietary safeguards give enterprise brands the confidence to leverage AI and manage its risks so you and your team can focus on more complex customer issues while AI handles the rest. Optimize CX outcomes Built by CX experts to deliver on the promise of AI by driving revenue, reducing cost, and improving CSAT scores. Create seamless journeys Customers, and the context of the conversation, move seamlessly across voice and digital messaging channels and between AI and agents – leveraging each’s strengths to deliver brand-defining CX. Get the best of build and buy Build the AI solution that fits your unique CX needs using our purpose-built developer environment. Or choose to co-create with our experts or simply let us deliver a turnkey solution that integrates with your existing infrastructure. Each path gives you the transparency, control, and customization you want with expert support, security, and scalability you need. FORRESTER REPORT The State of Conversational AI Read the report CUSTOMER-CENTRIC AI ONLY CX EXPERTS COULD BUILD. DELIVER THE RESULTS YOUR CUSTOMERS AND BUSINESS DEMAND. GROW CUSTOMER LOYALTY. With decades of CX and AI experience, our team knows how to make customers happier. We channel that expertise into our partnership with you as we focus on the best ways to improve CSAT scores. MANAGE COSTS. Watch your AHT plummet and your CSAT soar with AI answering questions faster than any human can, and your agents focused on more complex issues. GROW REVENUE. Our team of experts works with you to determine increased revenue potential and develop a strategy to achieve your goals. SEAMLESS JOURNEYS THAT IMPRESS. CUSTOMER AI ASSISTANTS. By leveraging Generative AI combined with your company knowledge and data, customers get concise, accurate, and personalized answers created directly from trusted sources — as if they had a human agent helping them. Discover Customer AI Assistants AI FOR THE HUMAN AGENTS ON YOUR TEAM. Customers today prefer digital messaging and the convenience of asynchronous conversations. But not every question can be answered by AI, so Quiq’s AI-assisted contact center empowers human agents to handle multiple digital conversations simultaneously across all popular messaging channels. Learn about Agent AI Assistants ENJOY CONTROL AND FLEXIBILITY WHEN YOU BUILD, BUY, OR BOTH. A POWERFUL SET OF AI TOOLS BUILT SPECIFICALLY FOR CX AI Studio is an enterprise-grade development environment for building, testing, deploying, and measuring AI for CX. Conversational CX strategy, design, coding, and performance measurement – it can all be overwhelming. AI Studio brings it all together, giving your team a massive headstart when building an AI assistant. Explore AI Studio NEUTRALIZE RISKS WITH AN ENTERPRISE-GRADE SOLUTION Hallucinations are a real risk with AI-powered experiences. The ability to test and tune your AI while securely enhancing your data is critical in mitigating these risks. Our people, systems, and processes are designed to ensure your AI Assistant is safe and secure, whether that’s for your employees or your customers. The Quiq AI for CX platform was built to handle the capacity and performance needs of enterprise brands with millions of customers – so you can innovate quickly and at scale. See Quiq in action MAKE AN IMPACT WITH EVERY INTERACTION. Learn how our customers are leveraging customer-centric AI to achieve their CX goals. LEARN HOW QUIQ PARTNERED WITH ACCOR TO BUILD AN LLM-POWERED AI ASSISTANT THAT'S LED TO A 2X BOOST IN CLICK-OUTS ON BOOKING LINKS. Read their story LEARN ABOUT QUIQ’S CUSTOMER-CENTRIC AI FOR CX. Let's talk * * * * Breakthrough Technology * AI Contact Center * AI Studio * Customer AI Assistants * Integrations * Microsoft * Oracle * Salesforce * Shopify * Zendesk * SAP * Features * Convert Calls to Text * Enterprise-Grade Security * Outbound Messaging * Payments * Quiq Insights * Rich Messaging * Surveys * Translation * Business Messaging Channels * Apple Messages for Business * Facebook Messenger * Instagram * RCS Business Messaging * SMS/Text * X Direct Messages * Web Chat * WhatsApp * Resources * Blog * Customer Help Center * Customer Login * Developer Knowledge Base * Events * Generative AI Resources * Guides & Reports * Videos * Competitor Comparison * Quiq vs. LivePerson * Company * About Us * Careers * Contact Us * Partners OLD * PR & Media * Get Quiq * Request a Demo * Privacy Policy * Terms of Service * Responsible Disclosure * Cookies © Copyright 2024 Quiq. All Rights Reserved.