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CUSTOMER SERVICE CONTACTS

Customer Service provides assistance for several types of requests:

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Americas
Europe, Middle East and Africa (EMEA)
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Americas

For Latin American countries not listed, please call +1 954 267 3000


Argentina

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Toll Free: 
1 800 624 0080

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Jamaica

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Phone: 
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Toll Free: 
0 888 641 5956

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México

Citrix Enterprise & Citrix Content Collaboration Products

Phone: 
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Toll Free: 
011 877 792 4697

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Panama

Citrix Enterprise & Citrix Content Collaboration Products

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Toll Free: 
001 800 552 5641

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0800 53534

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Phone: 
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Toll Free: 
800 100 3623

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Europe, Middle East and Africa (EMEA)

If you are an EMEA Customer - please contact your trusted Citrix Solutions
Advisor for customer service assistance. 
If you are an EMEA Partner – please contact your Value Add Distributor for
customer service assistance. 
If you are an EMEA Systems Integrator or Distributor - please open an online
case via My Support.

Request Licensing Support Online
(Please note: The email address Licensing-emea@eu.citrix.com is no longer valid.
For EMEA Licensing support, please click link above to create an online case.) 

Online Purchases


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Austria

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+43 (1) 599 99 226

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Denmark

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Finland

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France

Citrix Enterprise & Citrix Content Collaboration Products

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+33 (0) 1 49 00 33 00
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Ireland

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Israel

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Italy

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Contact your Citrix Partner for customer service. You may direct general
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Luxembourg

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Netherlands

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Contact your Citrix Partner for customer service. You may direct general
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+31 20 301 3400
Fax: 
+31 20 301 3464

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Norway

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+47 21 52 01 50
Fax: 
+47 21 52 01 10

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Poland

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Contact your Citrix Partner for customer service. 

Email:
poland@citrix.com

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Russia

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Contact your Citrix Partner for customer service. You may direct general
questions to your regional sales office:

Phone: 
+7 495 775-6950
Fax: 
+7 495 967-7600
Email:
citrix_ru@citrix.com

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Saudi Arabia

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Contact your Citrix Partner for customer service. You may direct general
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Phone: 
+966 11 211 8000 EXT 8061
Fax: 
+966 11 211 8001


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South Africa

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Contact your Citrix Partner for customer service. You may direct general
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+27 11 875 6400
Fax: 
+27 11 463 0601

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Spain

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Contact your Citrix Partner for customer service. You may direct general
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Phone: 
+34 91 414 9800
Fax: 
+34 91 414 9801

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Sweden

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Contact your Citrix Partner for customer service. You may direct general
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Phone: 
+46 (0) 8 587 400 00
Fax: 
+46 (0) 8 587 400 99

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Switzerland

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Podio Product

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Turkey

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Contact your Citrix Partner for customer service. You may direct general
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Phone: 
+90 212 3818622

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United Arab Emirates

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Contact your Citrix Partner for customer service. You may direct general
questions to your regional sales office:

Phone: 
971 4 391 35 24
Fax: 
971 4 390 43 53

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United Kingdom

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Contact your Citrix Partner for customer service. You may direct general
questions to your regional sales office:

Phone: 
44 1753 276 200
Fax: 
44 1 753 276 600

Podio Product

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Asia Pacific and Japan (APAC)

For countries not listed, please call +1 408 790 8000

Australia

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Toll Free: 
1800 111 300

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China

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Phone:  4001 200 936

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Hong Kong

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Phone:  800 906 936

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India

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Phone: 
(80) 4179 6650
Toll Free: 
1 800 102 2489

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Indonesia

Citrix Enterprise & Citrix Content Collaboration Products

Phone:  
007 803 321 8084

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Japan

Phone: 
0120 941 133(Domestic Only)
Email:
cs-japan@citrix.co.jp

Request support online

営業時間:月~金 10時~17時 (年末年始、祝祭日を除く弊社営業日)



Malaysia

Citrix Enterprise & Citrix Content Collaboration Products

Phone: 
1 800 816 936

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New Zealand

Citrix Enterprise & Citrix Content Collaboration Products

Phone:  0800 880 230

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Philippines

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Phone: 
1 800 1853 0936

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Singapore

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Phone:  800 852 9516

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South Korea

Citrix Enterprise & Citrix Content Collaboration Products

Phone: 
007 9885 21 2890

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Taiwan

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Phone: 
0080 1851 936

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Thailand

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Phone: 
001800 852 8936

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