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Ubisoft Mobile Support

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TECHNICAL SUPPORT

 * Resolving Crashes by Updating Graphics Card Drivers
   
   One way to resolve persistent crashing issues is to make sure your graphic
   card drivers are up to date.To update your drivers: &nb...

 * Resolving Game Crashes for Growtopia on iOS
   
   When Growtopia crashes on iOS:  Make sure that you are running the latest iOS
   version.Check your device’s storage c...

 * Resolving Game Crashes for Growtopia on Android
   
   When Growtopia crashes on Android:  Make sure that your Android operating
   system is up to date.Ensure that you have...

 * Troubleshooting Connectivity Issues in Growtopia
   
   Before diving into the thick of connectivity troubleshooting, please check
   the Growtopia website and Twitter to see if t...

 * Unable to Update Growtopia on Android
   
   If you are encountering difficulties updating Growtopia App on your device
   please follow the steps listed below. Try upd...

 * Client Update v4.23 Device Compatibility Changes
   
   With the release of the Growtopia client update version 4.23, certain older
   iOS, MacOS, and iPadOS devices will no longer be supported. The ...


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