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NEW SUBSCRIPTION STRUCTURE FOR MICROSOFT 365 IN EUROPE

Learn about changes coming to Microsoft 365, Office 365, and Microsoft Teams in
the EEA and Switzerland on October 1, 2023.

August 31, 2023

Today, Microsoft announced important changes to the way we license Microsoft
365, Office 365, and Microsoft Teams in the European Economic Area (EEA) and
Switzerland. See below for details on how these changes will impact Microsoft
customers and partners in these regions.

OVERVIEW

We believe that business customers in Europe and around the world expect a
modern work solution to include modern communication and collaboration
capabilities. That’s why, for more than a decade, we have included these
capabilities in our business suites, starting with Office Communicator in 2007
and evolving and innovating over the years through Lync, Skype for Business
Online, and most recently Microsoft Teams. As work continues to evolve, we
remain committed to helping our customers adapt and thrive. We do this by
studying how work is changing, responding to customer needs, and being
responsive to feedback from governments and competitors.

In an effort to remain focused on the needs of our customers while also taking
meaningful steps to address concerns that have been raised with the European
Commission, we are updating the way Microsoft 365, Office 365, and Teams are
licensed in the EEA and Switzerland. Starting October 1, 2023, we will introduce
1) a new lineup of commercial Microsoft 365 and Office 365 suites in these
regions that do not include Teams, and 2) a new standalone Teams offering for
Enterprise customers. These changes will not impact currently subscribed
customers, and will be implemented in the following way:

CHANGES TO ENTERPRISE SUITES:

With the introduction of the new commercial lineup, the sale of current
Enterprise suites that include Teams to net new subscribers will end. As a
result, Office 365 E1, Office 365 E3, Office 365 E5, Microsoft 365 E3, and
Microsoft 365 E5 suites with Teams will no longer be available to net new
subscribers in the EEA and Switzerland. Here is how customers may be impacted: 

 * Customers who are currently subscribed to any of the suites involved will
   have new options. They can continue to use, renew, and add seats to their
   current plans as usual. Or, if they wish to switch to the new lineup, they
   can do so on their contract anniversary or renewal.
 * Net new subscribers to Office/Microsoft 365 Enterprise suites who wish to
   provide their end users with Teams will need to purchase two SKUs: one
   EEA-specific Microsoft 365 or Office 365 suite and Microsoft Teams EEA. See
   details of the new lineup on the table below:

 

Existing Suites with Teams

New offerings without Teams (after Oct. 1)

Pricing*

Office 365 E1 EEA (no Teams)

€7.40

No longer offered in EEA/Switzerland:

Office 365 E3 EEA (no Teams)

€23.10

Office 365 E1/E3/E5, Microsoft 365 E3/E5

Office 365 E5 EEA (no Teams)

€39.50

Microsoft 365 E3 EEA (no Teams)

€35.70

Microsoft 365 E5 EEA (no Teams)

€57.70

--

Microsoft Teams EEA

€5.00

*This pricelist pricing is subject to change and may vary by country and
currency.

CHANGES TO FRONTLINE SUITES:

Current Frontline suites will coexist with the new lineup. Customers in the EEA
and Switzerland will be able to choose between the existing Microsoft 365 F1,
Office 365 F3, and Microsoft 365 F3 suites with Teams included, or the new
EEA-specific versions of those suites without Teams. See details of the new
lineup on the table below:

 

Existing Suites with Teams

Pricing*

New offerings without Teams (after Oct. 1)

Pricing*

Microsoft 365 F1

€2.10

Microsoft 365 F1 EEA (no Teams)

€1.60

Office 365 F3

€3.70

Office 365 F3 EEA (no Teams)

€3.20

Microsoft 365 F3

€7.50

Microsoft 365 F3 EEA (no Teams)

€7.00

*This pricelist pricing is subject to change and may vary by country and
currency.

CHANGES TO MICROSOFT 365 BUSINESS SUITES:

Microsoft 365 Business suites will coexist with the new lineup. Customers in the
EEA and Switzerland will be able to choose between the existing Microsoft 365
Business Basic, Microsoft 365 Business Standard, and Microsoft 365 Business
Premium suites with Teams or the new EEA-specific versions of those suites
without Teams. See details of the new lineup on the table below:

 

Existing Suites with Teams

Pricing*

New offerings without Teams (after Oct. 1)

Pricing*

Microsoft 365 Business Basic

€5.60

Microsoft 365 Business Basic EEA (no Teams)

€4.60

Microsoft 365 Business Standard

€11.70

Microsoft 365 Business Standard EEA (no Teams)

€9.70

Microsoft 365 Business Premium

€20.60

Microsoft 365 Business Premium EEA (no Teams)

€18.60

*This pricelist pricing is subject to change and may vary by country and
currency.

FAQ

Expand all | Collapse all

Why is Microsoft making this change?

For additional context please read the official announcement on the EU Policy
Blog.



How will these changes affect existing customers?

Existing EEA and Switzerland based customers may continue to use suites to which
they have already subscribed without any impact. Customers who currently
subscribe to existing Office 365 E1/E3/E5 or Microsoft 365 E3/E5 suites with
Teams can continue to use and renew those suites, as well as adding or removing
seats at Anniversary and Renewal. Existing customers who wish to switch to the
new EEA (no Teams) suites may also do that at Anniversary or Renewal.



How will these changes affect new customers?

Starting October 1,

 * New commercial customers in the EEA and Switzerland who wish to provide
   information workers with both Microsoft Teams and the value in existing
   Microsoft 365 E3/E5 or Office 365 E1/E3/E5 suites will need to purchase two
   SKUs: one E1/E3/E5 EEA (no Teams) suite and Microsoft Teams.

 * New small and medium business customers in the EEA and Switzerland will be
   able to choose between the existing Microsoft 365 Business
   Basic/Standard/Premium suites with Teams or the new EEA (no Teams) versions
   of those suites.

 * For Frontline workers, customers in the EEA and Switzerland will be able to
   choose between the existing Microsoft 365 F1, Office 365 F3, and Microsoft
   365 F3 suites with Teams included or the new EEA (no Teams) versions of those
   suites.



Will there be any changes to Consumer or EDU suites?

No.



How is Microsoft Teams EEA different from Microsoft Teams Essentials?

Microsoft Teams EEA is an Enterprise offering available to customers in the EEA
and Switzerland that provides meetings, chat, calling (VOIP), and collaboration
without any limitation on seat numbers.

Microsoft Teams Essentials remains unchanged; it provides meetings, chat,
calling (VOIP), and collaboration for customers with fewer than 300 users.



Can customers outside the EEA and Switzerland purchase the new EEA (no Teams)
suites and/or Microsoft Teams EEA?

The new EEA suites and Teams standalone are intended for purchase by customers
with enrollments in EEA countries and Switzerland, from EEA/Switzerland
pricelists, for deployment on EEA/Switzerland tenants out of datacenters in the
EEA and Switzerland.



Can multinational organizations with a presence in Europe purchase the EEA (no
Teams) suites?

Multinational organizations with enrollments inside the EEA/Switzerland will be
able to purchase the new EEA SKUs.

If other multinational organizations wish to purchase the EEA (No Teams) suites,
they are able to set up an EEA/Switzerland enrollment with an EEA/Switzerland
billing address to acquire these suites. These seats are intended for purchase
by customers with enrollments in the EEA countries and Switzerland, from those
applicable pricelists, for deployment on EEA/Switzerland tenants out of
datacenters in the EEA and Switzerland.



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