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Text Content

Skip to Main Content
 * Residential
 * Small Business
 * Enterprise


 * About AGL
 * Help & Support


NSW
Serviced States NSW VIC QLD SA WA
My Account
 * Energy
 * Internet
 * Mobile
 * Moving House


NSW
Serviced States NSW VIC QLD SA WA
Residential Small Business Enterprise

 * Residential Home
 * Energy
 * Internet
 * Mobile
 * Moving House

 * Small Business Home
 * Electricity & Gas Plans
 * Moving Premises
 * Energy Efficiency

 * Enterprise Home
 * Energy Supply
 * Energy Solutions
 * Sustainability
 * Support and Billing

 * About AGL
 * Help & Support

 1. Home
 2. Help and Support
 3. Energy: Manage your account
 4. Using the AGL app


USING THE AGL APP

Use the AGL app to view your usage, check your bills and manage all your AGL
accounts.

Download the AGL app

Get insights and support, make payments and manage your account at the touch of
a button with the AGL app.
 

 

Energy: Manage your account
Account registration and login
 * Log in and create passwords
 * Update login details
 * Login problems
 * Request to delete your digital account
 * Manage Consumer Data Right

About My Account and the AGL app
 * Using My Account
 * Using the AGL app

Update account details
 * Find your energy plan details
 * Update payment and card details
 * Change account name and add authorised person
 * Change contact details
 * Add Concession Cards

Home energy insights
 * AGL Energy Insights

Solar and battery
 * Solar and battery management
 * Solar Status




CONTROL YOUR USAGE


 * Check your usage and how much it costs (if you have a basic meter this will
   be an estimate)
 * Scroll through current and past usage periods
 * Enter your own meter reads for more accurate energy billing


USAGE AT A GLANCE FOR SMART METER CUSTOMERS

 * Track your monthly, weekly, daily and hourly electricity consumption
 * Compare your energy use over the last 12 months
 * Get bill projection and due dates for gas and electricity




HASSLE-FREE BILLING AND PAYMENT


 * View and download bills
 * Check your account balance
 * Make payments quickly and easily
 * Know when your next bill is due


EASY ACCOUNT MANAGEMENT


 * Easily switch between multiple properties
 * Update and save your preferred payment methods
 * Get connected to an AGL representative and message in real time




VIEW YOUR HISTORICAL METER READ DATA

If you have a basic meter installed, you can see all your previously submitted
gas and electricity meter reads in the AGL app.

 * Get a better understanding of your usage
 * See an updated cost-so-far for current and past bill periods
 * See a bill projection for your current period


LOG IN TO THE APP


The app is available to all customers. You can use your AGL online account
details to log in to the app.

If you’re not sure you have an online account, register to AGL Online Services.

Download the AGL app on the App Store, opens in a new window

Download the AGL app on Google Play, opens in a new window

If you see this message, your login details are still safe with us. But it means
we've been told your email may have been leaked by another website or service.
You'll need to reset your password before you log in again.

For useful tips about online security visit the Australian Government's Stay
Smart Online, opens in a new window.

You can get the latest compatibility information from either the App Store or
Google Play.

Check AGL app compatibility information on the App Store, opens in a new window

Check AGL app compatibility information on Google Play, opens in a new window

Latest AGL app features

To keep up-to-date on the latest AGL app news and features, visit the AGL
Neighbourhood.


TELL US WHAT YOU THINK


Share your experiences with us to help us keep improving. We’d love your
feedback on any improvements or features.

Share your feedback


RELATED TOPICS

Understand your bill

Energy usage calculations

Read your own meter

Log in and create passwords

Login problems


GET THE LATEST FROM OUR NEIGHBOURHOOD


HOW TO ADD AGL INTERNET TAB ON MY AGL ELECTRICITY AND GAS ACCOUNT?

How to add AGL internet tab on my AGL Electricity and Gas Account?

Updated: Sep 2022


AGL APP - PAST USAGE

I notice that the past usage details in the AGL app only cover 3 quarters and
don’t allow an option to review the matching prior period to the current period.
It would be very helpful for the past usage details to at least cover the prior
4 quarters over the last 12 months

Updated: Aug 2022


WANT TO ENTER A METER READ BUT CANT SEE WHERE TO DO THIS ON BOTH APP AND ACCOUNT

Hello. I want to enter a meter read. I have followed instructions on how to do
this but still can't see a heading or button or whatever to do this. Can anyone
advise please?

Updated: Aug 2022 SOLVED



NEED SUPPORT?


Ask Neighbourhood

Get answers in our Neighbourhood online community.

Visit Neighbourhood
Message

Send us a message from the app or My Account and we’ll get back to you. Reply
whenever it’s convenient, just like texting a friend.

Leave a message
Chat

Chat with us online. We’re here anytime.

Start chat
More ways to get support

For interpreter services and services for hearing and impaired and overseas
customers, visit Contact Us. Please note overseas customers are only able to
message us or use chat for assistance.


Thanks for the feedback. Please note, we can’t respond to feedback received
here. If you need to speak to us, get in touch at agl.com.au/contact-us
Was this page helpful?
Yes No
Thanks for your feedback. Any suggestions on how we can improve this page?
Please don’t include personal information or submit questions. For queries,
contact us. Submit

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Residential
 * Residential home
 * Electricity & Gas
 * Internet
 * Mobile
 * Stack and save
 * Solar & Batteries
 * Electric Vehicles
 * Moving House
 * Carbon Neutral
 * AGL Rewards

Small Business
 * Small Busines home
 * Electricity & Gas plans
 * Moving Premises
 * Energy Efficiency

Enterprise
 * Enterprise home
 * Energy Supply
 * Energy Solutions
 * Sustainability
 * Support & Billing

Help
 * Help & Support
 * Neighbourhood , opens in a new window
 * Customer Security
 * Contact Us

About
 * About AGL
 * Who We Are
 * Sustainability
 * How We Source Energy
 * Careers
 * Investors

Quick links
 * My Account
 * AGL for Business
 * The Hub , opens in a new window
 * AGL Discover , opens in a new window

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 * Privacy Policy
 * Terms & Conditions
 * Rates & Contracts
 * Legal Notices
 * ABN 74 115 061 375

 * opens in a new window
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AGL recognises the Aboriginal and Torres Strait Islander peoples as the
Traditional Owners of the lands on which we work, and we acknowledge those
communities' continuing connections to their lands, waters and cultures. We pay
our respects to their Elders past, present and emerging.