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support.mercuron.eu Open in urlscan Pro
35.174.231.103  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.mercuron.eu/
Effective URL: https://support.mercuron.eu/support/home
Submission: On August 23 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 21 HTTP transactions. The main IP is 35.174.231.103, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.mercuron.eu.
TLS certificate: Issued by R10 on August 21st 2024. Valid for: 3 months.
This is the only time support.mercuron.eu was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 35.174.231.103 14618 (AMAZON-AES)
9 18.66.181.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 52.216.249.6 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
21 5
3    35.174.231.103 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-174-231-103.compute-1.amazonaws.com
support.mercuron.eu
9    18.66.181.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-181-6.muc50.r.cloudfront.net
assets6.freshdesk.com
assets4.freshdesk.com
assets2.freshdesk.com
assets8.freshdesk.com
assets7.freshdesk.com
assets9.freshdesk.com
1    2a00:1450:4001:80f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    52.216.249.6 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
7    2a00:1450:4001:808::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Apex Domain
Subdomains		 Transfer
9 freshdesk.com
assets6.freshdesk.com — Cisco Umbrella Rank: 157310
assets4.freshdesk.com — Cisco Umbrella Rank: 164347
assets2.freshdesk.com — Cisco Umbrella Rank: 163279
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
assets7.freshdesk.com — Cisco Umbrella Rank: 165674
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
407 KB
7 gstatic.com
fonts.gstatic.com
82 KB
3 mercuron.eu
support.mercuron.eu
33 KB
2 amazonaws.com
s3.amazonaws.com
667 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
21 5
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
3 assets6.freshdesk.com support.mercuron.eu
assets6.freshdesk.com
3 support.mercuron.eu 1 redirects support.mercuron.eu
2 s3.amazonaws.com support.mercuron.eu
2 assets4.freshdesk.com support.mercuron.eu
1 assets9.freshdesk.com support.mercuron.eu
1 assets7.freshdesk.com support.mercuron.eu
1 assets8.freshdesk.com support.mercuron.eu
1 assets2.freshdesk.com support.mercuron.eu
1 fonts.googleapis.com support.mercuron.eu
21 10

This site contains no links.

Subject Issuer Validity Valid
support.mercuron.eu
R10		 2024-08-21 -
2024-11-19		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2024-05-25 -
2025-05-02		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.mercuron.eu/support/home
Frame ID: 0E8AD7ECAE28B6663FF17BE393EBB02B
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Mercuron Support

Page URL History Show full URLs

  1. https://support.mercuron.eu/ HTTP 302
    https://support.mercuron.eu/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

100 %
HTTPS

40 %
IPv6

5
Domains

10
Subdomains

5
IPs

2
Countries

1185 kB
Transfer

2183 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.mercuron.eu/ HTTP 302
    https://support.mercuron.eu/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.mercuron.eu/support/
Redirect Chain
  • https://support.mercuron.eu/
  • https://support.mercuron.eu/support/home
18 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.mercuron.eu/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.174.231.103 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-174-231-103.compute-1.amazonaws.com
Software
fwe /
Resource Hash
8d34795584c556faeda1b27c9f3dd70438005a6d9152d69e7115378b162c44cb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Fri, 23 Aug 2024 19:06:13 GMT
etag
W/"00d7ddaea12bc8bb8275f6afbfae9ffb"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
64
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
230824190713
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
a3c4632b-505e-400b-9119-e003b6ab8347
x-trace-id
00-37b7b9128b92c5eee14293f79c86bca4-0f46920a7b8c518d-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Fri, 23 Aug 2024 19:06:13 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.mercuron.eu/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
38
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
6c837ca9-f0d3-479f-80bc-9b47ea89b0ec
x-trace-id
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x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets6.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: support.mercuron.eu
URL: https://support.mercuron.eu/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-181-6.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://support.mercuron.eu/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Wed, 27 Dec 2023 02:28:54 GMT
content-encoding
gzip
via
1.1 28e56b9ddced4ed414e75f87cbd0d976.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
MUC50-P1
age
20795840
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
o3ct1i0TLXiBhcSXUshApVoLoXnTuwyLkNL5soJCQ37XDzL7rz9DRA==
expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
support.mercuron.eu/support/ 		77 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.mercuron.eu/support/theme.css?v=3&d=1663228700
Requested by
Host: support.mercuron.eu
URL: https://support.mercuron.eu/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.174.231.103 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-174-231-103.compute-1.amazonaws.com
Software
fwe /
Resource Hash
2fde9a14ac6b399018fe16b7e393fb87a696257a4441a4dc0211e9d88209d728
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ cloudflareinsights.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ ajax.cloudflare.com/ static.cloudflareinsights.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.mercuron.eu/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Fri, 23 Aug 2024 19:06:13 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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AmazonS3 /
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content-encoding
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General
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Download Go to
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2
Requested by
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TLS 1.3, , AES_128_GCM
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Response headers

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x-content-type-options
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Download Go to
Full URL
https://fonts.gstatic.com/s/poppins/v21/pxiEyp8kv8JHgFVrJJfecg.woff2
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Response headers

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x-content-type-options
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Full URL
https://fonts.gstatic.com/s/poppins/v21/pxiByp8kv8JHgFVrLEj6Z1xlFQ.woff2
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Response headers

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Download Go to
Full URL
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Response headers

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Download Go to
Full URL
https://assets6.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
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General
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Download Go to
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xK1dSBYKcSV-LCoeQqfX1RYOo3qPZ7nsDI.woff2
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Referer
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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server
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Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
Requested by
Host: fonts.googleapis.com
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Request headers

Referer
https://fonts.googleapis.com/
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https://support.mercuron.eu
User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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fonts.gstatic.com/s/poppins/v21/ 		8 KB
8 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/poppins/v21/pxiByp8kv8JHgFVrLCz7Z1xlFQ.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
Protocol
H2
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Request headers

Referer
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User-Agent
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Response headers

date
Tue, 20 Aug 2024 15:10:57 GMT
x-content-type-options
nosniff
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Check archive.org
Download Go to
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001872121/fav_icon/xxtYYB59bQCrk0eTpM8u-RZgAwHy4GSolQ.png
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Referer
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User-Agent
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Response headers

Date
Fri, 23 Aug 2024 19:06:15 GMT
x-amz-version-id
RtCxuZBcPutuTOEFhklNIcjaD4lwEJfG
Last-Modified
Sat, 17 Jul 2021 06:26:10 GMT
Server
AmazonS3
x-amz-request-id
JNJYQNCHY343T51C
ETag
"3c922a49e0f5b2cdcb9c12a49d1c3d29"
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery1830609634686056034 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.mercuron.eu/ Name: _x_w
Value: 36_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshdesk.com
assets4.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support.mercuron.eu
18.66.181.6
2a00:1450:4001:808::2003
2a00:1450:4001:80f::200a
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