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Skip to main content Small Business Resources is now the Center for Business Empowerment. * Small Business * Business & Institutions * Schedule an appointment * Client Login * Business Advantage 360 * CashPro® Online * Finance * Capital Funding options and ways to build a positive credit history * Cash flow How to optimize money moving into and out of your business * Accounting Information on taxes, recordkeeping and accounting practices Financing options for small businesses Throughout the life of your business you may need to secure outside funding. Learn about traditional and alternative financing options that can help you achieve your goals. * Strategy & Operations * Strategy & planning Resources for starting, running and growing a business * Employee management Ways to attract and retain the best employees * Marketing & sales How to reach, convert and hold customers * Operations Trends and tactics on supply chain and logistics Starting a new business? Explore tools, resources and special offers that can help lay the foundation for your new business. * Research & Insights * Industry insights Reports and expert analysis on the big picture— and how it impacts your industry * Featured reports Studies on the viewpoints, goals and concerns of business owners BANK OF AMERICA INSTITUTE Small Business Checkpoint A monthly publication on the latest small business trends. * Women & Diverse Business Owners * Women business owners * Black and African American business owners * Hispanic-Latino business owners * Asian American and Pacific Islander business owners Asian American Pacific Islander Business Owners We celebrate the continued success of AAPI entrepreneurs. Our suite of powerful digital tools, resources and expert advice were all designed to help you make every move matter. Suggested Keywords Center for Business Empowerment CENTER FOR BUSINESS EMPOWERMENT Let us be your source for information and inspiration, whether you’re launching a new business or running an established one. Our how-tos, insights and resources can help you prosper and grow. TIMELY GUIDANCE TO MOVE YOUR BUSINESS FORWARD 2024 BUSINESS OWNER REPORT Take a deep dive into the perspectives, aspirations, concerns and future outlooks of small business owners across the country. View the report THE PROS AND CONS OF 5 FINANCING OPTIONS TO HELP IMPROVE CASH FLOW Financing can be a useful tool to help you smooth cash flow. Know the pros and cons of various financing options so you can choose the best for your business. Review financing options SMALL BUSINESS CHECKPOINT: THE COSTS OF DOING BUSINESS Loan payments and services inflation are driving up operational costs, though optimism around future revenue expectations remains. View the May 2024 report * 1 * 2 * 3 FINANCE Secure capital. Optimize cash flow. Streamline accounting. We have strategies, guidance and tools for businesses at any stage. Key topics covered are securing capital, managing cash flow and accounting. See all finance resources WHAT IS THE DIFFERENCE BETWEEN GROSS AND NET INCOME? Gross and net income are two key metrics used to assess business performance. Knowing the difference is critical to understanding your business’s financial health. 4-minute read HOW DO I OPEN A BUSINESS BANK ACCOUNT? Opening a business bank account allows you to separate your personal and business finances. Knowing what to expect can help streamline the set-up process. 4-minute read FACTORS THAT IMPACT LOAN DECISIONS (AND HOW TO INCREASE YOUR APPROVAL ODDS) If you are considering applying for financing to help grow your business, it's important to understand what lenders typically look for when evaluating a loan application. 7-minute read 10 WAYS TO HELP AVOID BUSINESS BANKING AND CREDIT CARD FEES One simple way to manage monthly business expenses is by choosing the most cost-effective banking products and services and using them in a way that minimizes fees. 4-minute read 3 TIPS FOR AN EFFECTIVE E-COMMERCE WEBSITE An enjoyable online experience is increasingly just as important as an in-store experience. Explore three tips to create an effective experience for your e-commerce site. 7-minute read 5 WAYS WOMEN ENTREPRENEURS CAN FUND A STARTUP Many women tap personal savings or income to fund their startups. Other funding options do exist, however, including loans and grants earmarked for women-owned businesses. 6-minute read 8 TAX TIPS FOR SMALL BUSINESS OWNERS Business owners often look for ways to minimize their company’s tax liability. Discuss these tips with your tax professional to potentially reduce your tax liability. 7-minute read LENDING RESOURCES FOR HISPANIC-LATINO BUSINESS OWNERS As Hispanic-owned businesses continue to grow, access to capital remains imperative. Learn about sources of funding, including equity, loans and grants. 5-minute read ANGEL INVESTORS SEEK WOMEN-OWNED BUSINESS STARTUPS: HOW TO FIND A MATCH An angel investor is that rare person who, in exchange for a piece of the business, is willing to take a risk with their own money and help fund early-stage companies. 6-minute read CASH FLOW MANAGEMENT BASICS FOR SMALL BUSINESSES Maintaining a healthy cash flow can help ensure that you have cash available for your needs today and in the long term. But how do you do it? 7-minute read CASH VS. ACCRUAL-BASIS ACCOUNTING: WHAT’S BEST FOR MY SMALL BUSINESS? Here's a look at how the accounting methods work, their advantages and disadvantages, and how to select the right one for your business. 5-minute read CLIENT SPOTLIGHT: DR. JOSH SANABRIA OF ISLA VETERINARY BOUTIQUE HOSPITAL Since the age of six, Dr. Josh Sanabria has had an unwavering love of animals. Hear how he was able to make his lifelong dream of owning a veterinarian clinic a reality. Watch, 3:05 minutes CLIENT SPOTLIGHT: MIA DAVIS, OWNER, MIKKO SUSHI Learn how Mia Davis failed in the restaurant business, returned to school to study accounting and now has three restaurants in the San Diego, CA area. Watch, 2:26 minutes CREDIT SCORE BASICS FOR SMALL BUSINESSES To secure the credit you need at the most attractive interest rates, it helps to have a strong business credit score, which is a measure of the financial health of your company. 5-minute read EXCEED YOUR CUSTOMERS’ EVOLVING EXPECTATIONS WITH AN E-COMMERCE SOLUTION E-commerce technology is getting more user-friendly and affordable with each passing year, allowing many businesses to get up and running with a modest annual investment. 5-minute read EXPAND YOUR SALES FOOTPRINT WITH MOBILE POINT-OF-SALE SOLUTIONS The ability to process transactions anywhere and transform any tablet or smartphone into a payment device is game-changing. Here's what to know about mobile point of sale. 8-minute read FINANCING OPTIONS FOR SMALL BUSINESSES Throughout the life of your business you may need to secure outside funding. Learn about traditional and alternative financing options that can help you achieve your goals. 9-minute read FUNDING RESOURCES FOR BLACK ENTREPRENEURS Securing capital is a challenge often cited by Black entrepreneurs. Understand where to find loans and grants available and allocated for minority and black-owned businesses. 4-minute read HOW CAN MY BUSINESS ACCEPT ONLINE PAYMENTS? Accepting online payment is not only more convenient for your customers, but as a business owner, you stand to benefit, too. 5-minute read HOW DO I GET A BUSINESS CREDIT CARD? A business credit card can be a powerful financial tool for your business. When applying for a credit card, doing some prep work up front can help speed up the process. 3-minute read HOW TO BUILD A BUSINESS CREDIT PROFILE Building your business’s credit profile can be a passport to growth. Hear useful tips on how business owners can build their business credit profile. Watch, 1:58 minutes HOW TO CHOOSE A MERCHANT SERVICES PROVIDER It’s more important than ever that your merchant services provider allows your business to accept multiple forms of electronic payment. Here's what else to consider. 5-minute read HOW TO CREATE A BUDGET FOR YOUR BUSINESS If you want to increase the odds of having a successful business, start by creating a budget. Here’s how to create a budget and use it to make the best decisions for your business. 7-minute read HOW TO FIND INVESTORS FOR YOUR SMALL BUSINESS The right investors can provide a wealth of benefits beyond the money they bring to your business - from access to their professional network to well-grounded advice. 6-minute read HOW TO GET MORE OUT OF YOUR RELATIONSHIP WITH YOUR CPA Making the most of your CPA’s knowledge can help you reach your business goals more quickly and avoid costly mistakes. Learn how to tap their expertise all year round. 5-minute read HOW TO MAXIMIZE CREDIT CARD REWARDS FOR YOUR SMALL BUSINESS When it comes to managing finances, every little bit helps. Here are a few tips to get the most out of rewards credit cards. 6-minute read HOW TO READ A BALANCE SHEET A balance sheet can help you understand you how financially healthy your company is or whether you're prepared for new opportunities. 4-minute read UNDERSTANDING A PROFIT AND LOSS (P&L) STATEMENT Is your business profitable? Are costs reasonable? Are enough sales being generated? A P&L statement can help you answer these critical questions. 4-minute read LEVERAGE POINT OF SALE SOLUTIONS TO REDUCE RESTAURANT OPERATING COSTS Here are three ways a point of sale solution may help streamline critical day-to-day activities — and free you up to focus on other aspects of your business. 4-minute read LINE OF CREDIT VS. BUSINESS CREDIT CARD: AN OVERVIEW Having both a business credit card and a line of credit can be integral to your success. Here’s a quick overview so you can make the most of each. 4-minute read PAYROLL MADE SIMPLER Cutting paychecks — while staying in compliance with federal and state agencies — is a big responsibility. Use this guide to streamline your payroll process. 5-minute read PAYROLL SERVICE OPTIONS FOR YOUR SMALL BUSINESS Payroll services and software may help business owners save both time and money. Review these questions to see if outsourcing the job or using software is right for you. 6-minute read SHOULD I DIY MY BUSINESS TAXES? Whether DIY is the right strategy depends on many factors. The size and complexity of your business — as well as how much time and experience you have — are important to consider. 3-minute read TAX BASICS FOR SMALL BUSINESSES Taxes can sometimes be overlooked by new entrepreneurs. Plan for business taxes from day one to ensure accuracy and reduce the risk of tax penalties down the line. 8-minute read THE BASICS OF CLOUD-BASED ACCOUNTING Cloud-based accounting systems allow you to access data and financial software from anywhere. Learn the basics and what to consider when evaluating options for your business. 4-minute read THE EXPANDING BENEFITS OF DIGITAL PAYMENTS More tech-savvy consumers, combined with an increased focus on digital security and convenience by buyers and sellers, is broadening demand for digital payments. 5-minute read THE PROS AND CONS OF 5 FINANCING OPTIONS TO HELP IMPROVE CASH FLOW Financing can be a useful tool to help you smooth cash flow. Know the pros and cons of various financing options so you can choose the best for your business. 4-minute read THE SMALL BUSINESS SUSTAINABILITY CHECKLIST Every business’s sustainability journey will be different. Review the strategies and steps all companies can consider along the way. 9-minute read THE TOP EMPLOYEE PERKS AND BENEFITS THAT MATTER MOST In a tight labor market, offering the right employee benefits and perks can help your small business find and keep the best talent — and maintain a competitive edge. 7-minute read TIPS ON HOW AAPI BUSINESS OWNERS CAN GAIN ACCESS TO CAPITAL Hear advice one banker shares with Asian American and Pacific Islander small business owners who are interested in finding capital to fund their business’s growth. 6-minute read UNDERSTANDING FREE CASH FLOW Free cash flow is what is left after a business pays its day-to-day operating expenses. Learn how to calculate free cash flow and how to utilize it for your business. 5-minute read WHAT ARE CHARGEBACKS AND HOW TO REDUCE THEM If you have a number of chargebacks in a short time, your payment processor may charge additional fees. Learn about chargebacks and ways to reduce them. 4-minute read WHAT CAN I DO IF MY BUSINESS LOAN IS NOT APPROVED? It can be disheartening for a business owner to learn that their loan application has been denied. Here is some advice on what to do next. 4-minute read WHAT EVERY SMALL BUSINESS OWNER NEEDS TO KNOW ABOUT QUARTERLY TAXES Business owners generally have to pay estimated taxes after the end of each quarter. Understand the process and best practices that can help you stay on track. 7-minute read WHAT IS A BUSINESS LINE OF CREDIT AND HOW DOES IT WORK? The ability to adapt to change, especially in times of growth or uneven cash flow, is critical. When you need ready access to cash, a line of credit may be an ideal solution. 3-minute read WHAT IS A BUSINESS LOAN AND HOW DO I GET ONE? A business loan is a way for companies to borrow funds for business purposes, such as bolstering working capital or purchasing commercial property. 6-minute read WHAT IS A POINT OF SALE SYSTEM AND HOW TO CHOOSE ONE FOR YOUR SMALL BUSINESS Today’s POS systems are far more than just a modern cash register. Consider investing in a comprehensive POS system that sets you up for success today and as your company grows. 6-minute read WHAT IS AN SBA LOAN AND HOW DO I QUALIFY? Backed by the U.S. Small Business Administration, these loans allow financial institutions to provide business loans with more favorable terms or more flexible underwriting criteria than conventional loans. 8-minute read WHAT IS BUSINESS CREDIT AND HOW DO I BUILD IT? The ability to borrow money can help you jump on opportunities and navigate challenges. Learn about building business credit in these 8 steps. 2-minute read WHAT IS CREDIT CARD PROCESSING AND HOW DOES IT WORK? To decide which kinds of payment solutions are best for your business, it’s important to also understand the process that allows a business to securely accept payments. 1-minute read WHAT IS THE DIFFERENCE BETWEEN SECURED AND UNSECURED BUSINESS LOANS? Both secured and unsecured business loans can be useful tools for expanding your business. Understanding the difference can help you select the right one for your business. 4-minute read WHAT YOU NEED TO KNOW ABOUT PAYMENT PROCESSING FEES As payments made by credit card increase, it's important to know what fees you'll likely encounter and how to decide which pricing plan works best for your business. 4-minute read WHY AND HOW TO KEEP YOUR PERSONAL AND BUSINESS FINANCES SEPARATE Get step-by-step guidance on how to organize and set up your business finances to protect yourself, streamline accounting and build business credit. 6-minute read WORKING CAPITAL: WHAT IS IT AND WHY IS IT IMPORTANT? Having enough working capital can make all the difference in building a business that’s thriving and ready to seek new opportunities. 6-minute read Show more Show less I’M INTERESTED IN Use this tool to find information that matches your needs. Click a topic on the left to see specific resources and tips. Starting a business Funding options Managing cash flow Building business credit HOW TO START A BUSINESS IN 15 STEPS This guide will walk you through the foundational elements of starting a business and explain what you can expect as you embark on the journey toward business ownership. Learn more CONSIDERATIONS WHEN CHOOSING A BUSINESS STRUCTURE Choosing the right business structure is critical for all business types as it influences everything from day-to-day operations to taxes and your personal assets. Explore options HOW TO WRITE AN EFFECTIVE BUSINESS PLAN Research shows that owners who complete business plans are twice as likely to grow their business successfully or obtain capital compared to those who don’t. See our guide WHAT IS A DBA & WHAT DOES IT MEAN FOR YOUR BUSINESS? DBA - or "doing business as" - is when a person or corporation decides to do business under a name different than its legal name. Learn how DBA works FINANCING OPTIONS FOR SMALL BUSINESSES Throughout the life of your business you may need to secure outside funding. Learn about traditional and alternative financing options that can help you achieve your goals. Learn more LINE OF CREDIT VS. BUSINESS CREDIT CARD: AN OVERVIEW Having both a business credit card and a line of credit can be integral to your success. Here’s a quick overview so you can make the most of each. Explore why FACTORS THAT IMPACT LOAN DECISIONS (AND HOW TO INCREASE YOUR APPROVAL ODDS) If you are considering applying for financing to help grow your business, it's important to understand what lenders typically look for when evaluating a loan application. Ways to improve odds ACCESS TO CAPITAL DIRECTORY FOR ENTREPRENEURS When traditional bank lending is not the right fit for your business, you may want to explore alternative sources of capital. Our curated database can help you find sources of equity, debt and grant funding. View directory CASH FLOW MANAGEMENT BASICS FOR SMALL BUSINESSES Maintaining a healthy cash flow can help ensure that you have cash available for your needs today and in the long term. But how do you do it? Learn how 10 WAYS TO HELP AVOID BUSINESS BANKING AND CREDIT CARD FEES One simple way to manage monthly business expenses is by choosing the most cost-effective banking products and services and using them in a way that minimizes fees. See tips UNDERSTANDING FREE CASH FLOW Free cash flow is what is left after a business pays its day-to-day operating expenses. Learn how to calculate free cash flow and how to utilize it for your business. Get details PAYROLL SERVICE OPTIONS FOR YOUR SMALL BUSINESS Payroll services and software may help business owners save both time and money. Review these questions to see if outsourcing the job or using software is right for you. Find out more WHAT IS BUSINESS CREDIT AND HOW DO I BUILD IT? The ability to borrow money can help you jump on opportunities and navigate challenges. Learn about building business credit in these 8 steps. See our guide HOW DO I GET A BUSINESS CREDIT CARD? A business credit card can be a powerful financial tool for your business. When applying for a credit card, doing some prep work up front can help speed up the process. Find out more WHY AND HOW TO KEEP YOUR PERSONAL AND BUSINESS FINANCES SEPARATE Get step-by-step guidance on how to organize and set up your business finances to protect yourself, streamline accounting and build business credit. Find out more CREDIT SCORE BASICS FOR SMALL BUSINESSES To secure the credit you need at the most attractive interest rates, it helps to have a strong business credit score, which is a measure of the financial health of your company. Learn more STRATEGY & OPERATIONS Our step-by-step guidance starts with writing a business plan and takes you through launching, running and growing your business. Key topics covered include strategy and planning, employee management, marketing and sales and operations. See all strategy and operations resources GETTING STARTED WITH WORD-OF-MOUTH MARKETING Word-of-mouth marketing remains among the best ways to let prospects know about your business. Learn how to encourage word-of-mouth marketing and build brand awareness. 4-minute read INVENTORY MANAGEMENT SOLUTIONS FOR SMALL BUSINESSES Smart inventory management can help ensure you have stock and raw materials when you need them, even in the face of supply chain constraints. 6-minute read WOMEN & MINORITY OWNED BUSINESS CERTIFICATION OPTIONS Certifications can help improve access to funding, contracts and networking opportunities. 9-minute read CLIENT SPOTLIGHT: EMMANUEL CARRILLO, TALON LOGISTICS Emmanuel Carrillo of Talon Logistics didn't expect to become a business owner, but with the help of a small business banker, his business has been expanding. 5-minute read HOW TO GROW YOUR BUSINESS WITH SUPPLIER DIVERSITY PROGRAMS Corporate supplier diversity programs can unlock new business, networking and training opportunities. Learn how these programs can help small businesses grow. 4-minute read SMART WAYS TO CUT OVERHEAD COSTS IN YOUR BUSINESS Cutting costs in your business is important in today’s environment and is necessary to improve profitability and remain competitive. 5-minute read FIVE WAYS TO MAKE MORE MONEY WITHOUT A SINGLE NEW CUSTOMER Are you doing enough to maximize profits based on your current customer base? Follow these 5 tips to get more from the customer relationships that you already have cultivated. 4-minute read HOW TO BUILD A BRAND FOR YOUR SMALL BUSINESS Establishing a strong brand helps you attract more clients and scale your business. Learn how to refine your brand to grow your small business. 6-minute read HOW TO GENERATE SALES LEADS FOR YOUR BUSINESS Finding and cultivating quality leads is a key element in your sales strategy. With the right leads, you’ll be able to acquire new customers — and grow your business. 7-minute read HOW TO GET SPONSORSHIPS FOR YOUR BUSINESS Like small business owners, corporations are often on the lookout for opportunities to build their brand and spread their message. See if sponsorship is a fit for your business. 6-minute read HOW TO USE SEO TO ATTRACT MORE CUSTOMERS TO YOUR WEBSITE Whether your business is online or brick and mortar, you need a strong digital presence. Learn how to use search engine optimization to attract customers to your website. 7-minute read DIGITAL MARKETING FOR SMALL BUSINESSES Whether you are a veteran business owner or just starting, it is critical to invest in online marketing. See different options to help you meet your business goals. 15-minute read EIGHT EMPLOYEE RETENTION STRATEGIES FOR SMALL BUSINESS OWNERS Maximizing employee retention is one of the best ways to make sure your small business thrives. Learn how with these eight effective strategies. 5-minute read HOW TO CREATE A CULTURE OF FEEDBACK FOR THE WORKPLACE Business owners can’t afford to wait for review time to give employees feedback. Here’s how you can build a candid and productive feedback culture into your business. 4-minute read HOW TO CREATE AND USE A PERFORMANCE IMPROVEMENT PLAN All employees must operate at peak performance for a small business to thrive. But what if some members of your team are underperforming? 10-minute read HOW TO ENCOURAGE EMPLOYEES TO JOIN YOUR RETIREMENT PLAN The right retirement plan can make your company more attractive to potential hires and discourage turnover. Encourage your employees to join your plan and make the most of it. 8-minute read HOW TO HIRE AND MANAGE REMOTE EMPLOYEES With many workers favoring remote work arrangements, you may have an edge attracting talent and increasing workplace satisfaction if you offer remote positions. 5-minute read KNOW THE RULES BEFORE HIRING YOUR FIRST EMPLOYEE The decision to hire a full-time employee can be both exhilarating and nerve-wracking. Here are the things that should be top of mind when starting to hire. 6-minute read RETIREMENT PLAN BASICS FOR SMALL BUSINESS OWNERS A well-thought-out retirement plan can help you work towards better economic security and might also provide you with tax advantages now. 18-minute read RETIREMENT FOR ENTREPRENEURS: SHOULD YOU STAY ON AT YOUR BUSINESS OR LET GO? The idea of giving up control of a business you’ve built can seem unimaginable. Explore reasons why you should stay on at your business or let it go. 5-minute read WHY AND HOW TO PRIORITIZE RETIREMENT CONTRIBUTIONS AS AN ENTREPRENEUR It’s essential to prioritize retirement savings, even when saving seems at odds with the need to make ongoing investments in your business. 3-minute read Show more Show less WE’VE GOT YOU COVERED Beyond the day-to-day, there’s a lot to running a business. We can help you stay current on data security, fraud protection and ways to make your business more sustainable. SECURITY AND INFORMATION MANAGEMENT Cyber security, data management and protection from fraud and scams See safety tips SUSTAINABILITY Strategies to improve environmental and social sustainability Explore resources READY TO MEET WITH A SPECIALIST? Whether you need to raise capital, improve payments, remodel, upgrade equipment, expand or enhance hiring and retention efforts, let’s work together to shape your future. 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