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MSPS NEED TO LEAN INTO ZERO-TRUST IT

Mike Vizard on December 14, 2022
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There’s a lot of hype surrounding zero-trust IT as a buzzword, but at the most
fundamental level it’s all about ensuring security based on a known identity of
an end user, application, or device. Forrester Research analyst John Kindervag
is credited with popularizing the term in 2010, but as most managed service
providers (MSPs) know, the concept itself can be traced back as far as 2004.

As defined by the National Institute of Standards and Technology (NIST),
zero-trust IT describes an “evolving set of cybersecurity paradigms that move
defenses from static, network-based perimeters to focus on users, assets, and
resources.” In other words, there is no implicit trust granted to assets or
users based solely on their physical or network location or asset ownership.


RELYING ON PASSWORDS INCREASES RISK

Just as critical, zero-trust IT also by definition means organizations need to
move away from relying on passwords to grant access. Although still widely used,
if the last few years has taught organizations anything about cybersecurity,
it’s how easily passwords can be compromised by phishing attacks.

The challenge organizations are facing after relying on passwords for decades,
is that it’s not so easy to leave them behind. A global survey of 500 DevOps and
security professionals conducted by the market research firm Schlesinger Group
on behalf of Teleport, a provider of a platform for securing access to IT
infrastructure environments, finds that while 87 percent report their
organization is actively moving toward some type of “passwordless” approach to
managing access, while a full 80 percent still use passwords.

More than half (57 percent) of respondents also said their organization
implemented new security methods that failed to be adopted by employees. A full
62 percent of respondents specifically noted privacy concerns as their biggest
challenge when adopting biometrics.


ZERO-TRUST IT BOOSTS RESILIENCY

The issue organizations are encountering is that zero-trust isn’t something that
can be acquired. Rather, it describes an approach to managing cybersecurity in a
way that improves the overall resiliency of an organization. That doesn’t mean
there will never be a cybersecurity breach, but it should ultimately reduce the
number of cybersecurity incidents that an organization needs to respond to in
addition to limiting the blast radius if there is a breach.

Naturally, that inability to buy a turnkey zero-trust IT environment creates a
major opportunity for MSPs. Zero-trust IT requires a layered approach to
managing cybersecurity that spans everything from the endpoint to the cloud.
Most organizations will not have the internal resources required to implement
and manage a zero-trust IT environment on their own. A decision to transition to
a zero-trust IT environment will, by definition, necessitate consuming
cybersecurity as a service.

Savvy MSPs will, of course, align their marketing and sales efforts around
enabling zero-trust IT. Exactly what zero-trust IT may mean is still in the eye
of the beholder, but it’s certain that just about every organization recognizes
that their historic approach to cybersecurity is not as effective as required in
the current era of IT. No two customers will begin that journey from precisely
the same place, but over time they are now all moving in the same general
direction.



Photo: ranjith ravindran / Shutterstock



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 * Posted in: Featured, Security
   
 * Tagged in: MSP, Zero Trust, zero-trust IT


POSTED BY MIKE VIZARD

Mike Vizard has covered IT for more than 25 years, and has edited or contributed
to a number of tech publications including InfoWorld, eWeek, CRN, Baseline,
ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business
Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and
Slashdot. Mike blogs about emerging cloud technology for Smarter MSP.

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