hrb-app.hoteles-silken.com
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https://hrb-app.hoteles-silken.com/
Submission: On May 03 via api from US — Scanned from DE
Submission: On May 03 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
POST
<form class="search-form" autocomplete="off" method="post" action="">
<div class="form-group searchbox">
<a id="search_left_icon">
<i class="material-icons text-muted">search</i>
</a>
<input type="search" autocomplete="off" id="search_content" class="top-search" placeholder="Search...">
<a href="javascript:;" class="ml-1 close toggle-searchbox">
<i class="material-icons">cancel</i>
</a>
</div>
</form><form class="form-signin shadow-lg needs-validation " id="splash_form">
<div id="splash_idioma" class="form-splash form-group basic">
<div class="input-wrapper">
<fieldset class="not-empty">
<label class="form-label text-left">Prefered language</label>
<select class="form-control" id="idiomasp">
<option value="es">ES - Español</option>
<option selected="" value="en">EN - English</option>
</select>
</fieldset>
</div>
</div>
<div class="form-splash form-group basic d-none">
<div class="input-wrapper">
<fieldset class="not-empty">
<label for="select_authsp" class="form-label">Login by</label>
<select class="form-control" id="select_authsp">
<option value="roomsp">Room</option>
<option value="bookidsp">Reservation Nº</option>
</select>
<div class="invalid-feedback">Please select one option</div>
</fieldset>
</div>
</div>
<div class="form-splash" id="auth_fields_sp">
<div class="form-splash form-group basic animated " auth_field="true">
<div class="input-wrapper">
<label for="roomsp" class="form-label">Room</label>
<input autocomplete="off" type="text" id="roomsp" class="form-control" autofocus="" required="" placeholder="Room">
<i class="clear-input">
<span class="material-icons md-18">cancel</span>
</i>
<div class="invalid-feedback">Please enter a room</div>
</div>
</div>
<div class="form-splash form-group basic animated d-none">
<div class="input-wrapper">
<label for="bookidsp" class="form-label">Reservation Nº</label>
<input autocomplete="off" type="text" id="bookidsp" class="form-control" autofocus="" placeholder="Reservation Nº" "="">
<i class=" clear-input">
<span class="material-icons md-18">cancel</span>
</i>
<div class="invalid-feedback">Please enter a book id</div>
</div>
</div>
</div>
<div class="form-splash form-group basic animated ">
<div class="input-wrapper">
<label for="surnamesp" class="form-label">Surname</label>
<input autocomplete="off" type="text" id="surnamesp" class="form-control" autofocus="" required="" placeholder="Surname">
<i class="clear-input">
<span class="material-icons md-18">cancel</span>
</i>
<div class="invalid-feedback">Please enter an username.</div>
</div>
</div>
<div class="form-group basic animated ">
<div class="input-wrapper">
<label for="emailsp" class="form-label">Email</label>
<input type="email" id="emailsp" class="form-control" autofocus="" placeholder="Email">
<i class="clear-input">
<span class="material-icons md-18">cancel</span>
</i>
<div class="invalid-feedback">Please enter a valid email.</div>
</div>
</div>
<div id="alertId" class="alert alert-danger" role="alert" style="display: none;"> Please enter a valid Email </div>
<div class="form-splash form-group basic animated d-none">
<div class="input-wrapper">
<label for="phonesp" class="form-label">Phone</label>
<input type="text" id="phonesp" class="form-control" autofocus="" placeholder="Phone">
<i class="clear-input">
<span class="material-icons md-18">cancel</span>
</i>
<div class="invalid-feedback">Please enter a phone</div>
</div>
</div>
<div class="form-splash form-group basic animated ">
<div class="form-check small col-12 text-left">
<input type="checkbox" class="form-check-input" id="accept_terms">
<label class="form-check-label" for="accept_terms">I have read and accept</label> <a id="showlawtext" class="text-info ">Privacy Policy</a>
</div>
</div>
<div class="row pt-2">
<div class="col-12 mx-auto d-flex">
<a id="submitsplash" class="disabled btn btn-lg btn-default btn-rounded shadow text-white col"><span>Enter</span><i class="material-icons">arrow_forward</i></a>
<a id="btn_regresar" class="d-none btn btn-lg btn-outline-danger text-danger ml-2 btn-rounded shadow col"><span>Exit</span></a>
</div>
</div>
</form><form class="form-signin shadow-lg needs-validation" style="display:none" id="register_form">
</form><form class="form-signin shadow-lg needs-validation" style="display:none" id="splash_terms">
<div class="row form-splash form-group basic">
<div class="col-12 small splash-policy">
<p><strong>Your data will be processed by the Hotel to enable the use of the application, based on the consent expressed upon registration. You can access information about the aforementioned treatment or about the exercise of your rights in
the Privacy Policies.</strong></p>
<p>Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016<br>(“GDPR”)<br>PRIVACY POLICIES - HOTEL ACCOMMODATION.<br>In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of
April 27, 2016 (“GDPR”) and Law Organic 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights and its regulations<br>development, the Hotel in which you have stayed and whose company name has been informed to
you in the basic information provided in the When you check in ("Hotel"), the following provides you with detailed information about the different treatments.<br>of your personal data.<br>You can find a complete list of the company names of
the different establishments in the chain at the end of this document.<br>GENERALLY FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA?<br>• Enable the provision of contracted services.<br>• Administrative management of contracted
services.<br>• Management of information about your reservation, prior to your arrival.<br>• Where applicable, allow the sending of information, offers, promotions, by Hoteles Silken, S.A., also by electronic media, regarding the SILKEN Chain
and its different establishments.<br>• Enable the management of your benefits as a member of the Si by Silken program<br>• Security of property and/or people, through the hotel`s video surveillance system.<br>• Enable the management of the
business relationship with clients and/or suppliers.<br>• Respond to queries or suggestions for quality control.<br>• Enable the use of the “Guestapp” App for the remote management and request of certain establishment services.<br>WHAT IS THE
LEGITIMATION FOR THE PROCESSING OF YOUR DATA?<br>• Enable the provision of contracted services. Contractual compliance.<br>• Administrative management of contracted services. Share certain data with the establishments of the chain to simplify
the Check-in process. Legitimate interest.<br>• Management of information about your reservation, prior to your arrival. Contractual compliance.<br>• Where applicable, allow the sending of information, offers, promotions, by Hoteles Silken,
S.A., also by electronic media, regarding the SILKEN Chain and its different establishments. Consent / Art 21.1 LSSI<br>• Enable the management of your benefits as a member of the Si by Silken program. Contractual compliance.<br>• Security of
property and/or people, through the hotel`s video surveillance system. Legitimate interest.<br>• Enable the management of the business relationship with clients and/or suppliers. Legitimate interest.<br>• Enable the response to queries or
suggestions for quality control. Legitimate interest.<br>• Enable the response to queries or suggestions for quality control. Legitimate interest.<br>• Enable the use of the App. “Guestapp” for the remote management and request of certain
services of the establishment. The consent expressed when registering in the App.<br>HOW LONG WILL WE KEEP YOUR DATA?<br>Generally, the data provided will be kept, for as long as necessary, for each of the<br>purposes for which the data will
be used. In any case, during the legally established periods for this purpose, in the case of information relating to the provision of services. During the period necessary to respond and carry out the corresponding internal follow-up of the
suggestion or observation communicated. Regarding the sending of communications commercial electronically, indefinitely, until you tell us otherwise.<br>TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?<br>In general, the only
communications provided are those that are legally required, (Communication of<br>guest data to police authorities according to the Citizen Security Law) others that may result, legally<br>established, for example, before the AEAT. Likewise,
communications can be carried out between the establishment and Hotels SILKEN, S.A. or other establishments of the chain, to enable the management of the Si by Silken program, or for the purposes of simplify the check-in process once you have
stayed at one of our establishments. Based on legitimate interest of the different hotels of the Chain. If you have authorized it, your contact information will be communicated to Silken Hotels,<br>hotels-silken.com<br>Silken Hotels
Headquarters<br>Avenida Zabalgana, 1 01015 Vitoria-Gasteiz, Spain<br>+34 945 188 800 · info@hoteles-silken.com 2 | 2<br>S.A. to enable the sending of communications about Hoteles Silken, S.A. and the rest of the chain`s hotels. Apart from As
mentioned above, third parties, Data Processors, could have access to your data.<br>WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?<br>As long as the Hotel processes your personal datas, you have the right to request:<br>Access. -
The interested party will have the right to obtain from the person responsible for the treatment confirmation of whether or not the data are being processed.<br>data that concerns you, as well as detailed information about certain aspects of
the treatment that is being carried out just.<br>Rectification. - The interested party will have the right to obtain the rectification of inaccurate personal data that concerns him or her.<br>that those that were incomplete be
completed.<br>Suppression. - The interested party will have the right to request the deletion of their personal data, in any case the deletion will be subject<br>to the limits established in the regulatory standard.<br>Limitation of your
treatment. - The interested party will have the right to request limitation regarding the processing of their data.<br>Opposition to treatment. - In certain circumstances and for reasons related to your particular situation, the Interested
parties may object to the processing of their data. The Hotel will stop processing the data, except for legitimate reasons, compelling claims, or the exercise or defense of possible claims.<br>Right to the portability of your data. - That is,
you will have the right to receive the personal data that concerns you, that has provided to a person responsible for the treatment, in a structured, commonly used and machine-readable format and to transmit them to another person responsible
for the treatment.<br>The aforementioned rights may be exercised by written and signed request addressed to Hoteles Silken, S.A., Avda. Zabalgana nº 1, 01015 Vitoria (Álava) or through the email address: info@hoteles-silken.com<br>WHAT
HAPPENS IF I DO NOT PROVIDE THE REQUESTED DATA?<br>The identifying data belonging to the client/user, as well as other contact data and any others that<br>may be required by the applicable regulations, it is mandatory to declare them and the
refusal to supply them could mean the inability to access the service. The remaining data requested is voluntary, so failure to provide it will not prevent the establishment of the contractual relationship.<br>GUARDIANSHIP OF THE CONTROL
AUTHORITIES.<br>If you believe it is appropriate, you may request the protection of the Spanish Data Protection Agency by presenting the corresponding claim. www.agpd.es. C/ Jorge Juan nº 6 28001 Madrid.<br>SECURITY MEASURES.<br>The Hotel has
adopted the legally required security levels for the protection of personal data, and has installed all the means and technical measures at your disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data personal
data provided to SILKEN. However, the user must be aware that Internet security measures they are not impregnable.</p>
</div>
</div>
<a href="#" class="btn btn-block btn-default btn-rounded shadow text-white" id="hidelawtext">ACCEPT</a>
</form><form id="settingsForm">
<div class="d-flex">
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="email">Email</label>
<input type="email" class="form-control" id="email" placeholder="Email">
</div>
</div>
<div class="col form-group basic animated mx-1 ">
<div class="input-wrapper">
<label class="form-label" for="bookid">Reservation Nº</label>
<input type="text" class="form-control" id="bookid" placeholder="Reservation Nº">
</div>
</div>
</div>
<div class="d-flex">
<div class="col form-group basic animated mx-1 ">
<div class="input-wrapper">
<label class="form-label" for="room">Room</label>
<input type="text" class="form-control" id="room" placeholder="Room">
</div>
</div>
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="surname">Surname</label>
<input type="text" class="form-control" id="surname" placeholder="Surname">
</div>
</div>
</div>
<div class="d-flex ">
<div class="form-group basic mx-1">
<div class="input-wrapper">
<label class="form-label" for="checkin">Checkin Date</label>
<input type="date" class="form-control" id="checkin" name="hotel-checkin" max="2050-12-31" readonly="">
</div>
</div>
<div class="form-group basic mx-1">
<div class="input-wrapper">
<label class="form-label" for="checkout">Checkout Date</label>
<input type="date" class="form-control" id="checkout" name="hotel-checkout" max="2050-12-31" readonly="">
</div>
</div>
</div>
<div class="form-group basic mx-1">
<div class="input-wrapper active">
<fieldset class="not-empty active">
<label class="form-label" for="idioma">Prefered language</label>
<select class="form-control" id="idioma">
<option value="es">ES - Español</option>
<option selected="" value="en">EN - English</option>
</select>
</fieldset>
</div>
</div>
<div class="col px-0 form-group basic">
<div class="input-wrapper form-group custom-control custom-switch">
<input type="checkbox" class="custom-control-input" id="push_switch">
<label class="custom-control-label" for="push_switch">Push | Instant Notifications </label>
</div>
</div>
<div class="row form-button-group">
<button id="settingssubmit" type="button" class="btn btn-primary col text-uppercase mx-1">Save</button>
</div>
</form><form id="changePinForm" class="d-none mt-2">
<div class="d-flex">
<div id="div_ping" class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="input-pin">Current PIN</label>
<input type="password" maxlength="4" class="bg-light form-control input_text qwerty 2 ui-keyboard-input" id="input-pin" placeholder="Current PIN">
</div>
</div>
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="input-new-pin"></label>
<input type="password" maxlength="4" class="bg-light form-control input_text qwerty 2 ui-keyboard-input" id="input-new-pin" placeholder="">
</div>
</div>
</div>
<div class="row form-button-group">
<button id="pincancel" type="button" class="btn btn-dark col text-uppercase mx-1">Cancel</button>
<button id="pinsubmit" type="button" class="btn btn-primary col text-uppercase mx-1">Save</button>
</div>
</form><form id="settingsForm">
<input hidden="" type="SSID" class="form-control" id="SSID" placeholder="">
<input hidden="" type="MACWIFI" class="form-control" id="MACWIFI" placeholder="">
<input hidden="" type="GEO" class="form-control" id="GEO" placeholder="">
<input hidden="" type="DeviceType" class="form-control" id="DeviceType" placeholder="">
<input hidden="" type="IP" class="form-control" id="IP" placeholder="">
<input hidden="" type="DeviceID" class="form-control" id="DeviceID" placeholder="">
<input hidden="" type="TransactionID" class="form-control" id="TransactionID" placeholder="">
<input hidden="" type="MachineID" class="form-control" id="MachineID" placeholder="">
<input hidden="" type="FIREBASE_TOKEN" class="form-control" id="FIREBASE_TOKEN" placeholder="">
<div class="d-flex">
<div class="form-group basic mx-1">
<div class="input-wrapper">
<label class="form-label" for="btkey_checkin">Checkin Date</label>
<input type="date" class="form-control" id="btkey_checkin" name="hotel-checkin" required="" readonly="">
<div class="invalid-feedback"> Please enter a checkin date.</div>
</div>
</div>
<div class="form-group basic mx-1">
<div class="input-wrapper">
<label class="form-label" for="btkey_checkout">Checkout Date</label>
<input type="date" class="form-control" id="btkey_checkout" name="hotel-checkout" required="" readonly="">
<div class="invalid-feedback"> Please enter a checkout date.</div>
</div>
</div>
</div>
<div class="d-flex">
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="btkey_surname">Surname</label>
<input readonly="" required="" type="text" class="form-control" id="btkey_surname" placeholder="Surname">
<div class="invalid-feedback"> Please enter a valid name or surname.</div>
</div>
</div>
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="btkey_email">Email</label>
<input required="" type="btkey_email" class="form-control" id="btkey_email" placeholder="Email">
<i class="clear-input">
<span class="material-icons md-18">cancel</span> </i>
<div class="invalid-feedback"> Please enter a valid email.</div>
</div>
</div>
</div>
<div class="d-flex">
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="room">Phone</label>
<input required="" type="btkey_phone" class="form-control" id="btkey_phone" placeholder="Phone">
<div class="invalid-feedback"> Please enter a valid phone number.</div>
</div>
</div>
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="btkey_bookid">Reservation Nº</label>
<input required="" readonly="" type="text" class="form-control" id="btkey_bookid" placeholder="Reservation Nº">
<div class="invalid-feedback"> Please enter a valid booking number.</div>
</div>
</div>
</div>
<div class="d-flex">
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="room">Room</label>
<input required="" type="text" class="form-control" id="btkey_room" placeholder="Room">
<div class="invalid-feedback"> Please enter a valid room number</div>
</div>
</div>
<div class="col form-group basic animated mx-1">
<div class="input-wrapper">
<label class="form-label" for="room">Locator ID</label>
<input required="" type="localizador" class="form-control" id="btkey_localizador" placeholder="Locator ID">
<i class="clear-input"><span class="material-icons md-18">cancel</span> </i>
<div class="invalid-feedback"> Please enter a valid voucher or locator.</div>
</div>
</div>
</div>
<div class="row mx-auto footer form-button-group p-2">
<a id="roomkey_submit" type="button" class="btn-rounded btn btn-template col text-uppercase mx-1">Activate Mobile Room Key</a>
</div>
</form>Text Content
Error
close
Porfavor rellene todos los campos
Developed by Hoteligy.com
Home home The Hotel keyboard_arrow_right Gastronomy keyboard_arrow_right Room
Service keyboard_arrow_right Pool keyboard_arrow_right Wellness
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search cancel
menu
Welcome
search search notifications_none0 more_vert
account_circleUser preferences
event_availableMy Bookings
room_serviceMy Orders
assignmentMy Requests
exit_to_appLogout
PREVIOUS MOBILE KEY REQUEST FOUND
There is already a mobile key request pending, must wait for it to be authorized
by our staff
ACCEPT
DIGITAL KEY REQUEST
The mobile key activation request has been registered successfully. In
accordance with the hotel's security policy, authorization by our staff may take
a few hours. We'll send you a notification when it's ready to use.
ACCEPT
ERROR
ACCEPT
error
Ha ocurrido un error
Please select desired option
Close
STAY CONNECTED
CONTACT
phone Call
Email
PLEASE SCAN DESIRED QR CODE
Close
INSTANT NOTIFICATIONS
Welcome family . In order to keep you informed during your stay and to enjoy our
application 100%, we would like to be able to send you instant notifications
eventually.
Maybe later Allow
ADD TO HOME SCREEN
Add this web app on your iPhone home screen, so you can easily access to it the
next time you need.
To do this, press the icon: ios_share and then Add to Homescreen..
ADD TO HOME SCREEN
Add this web app on your Android home screen, so you can easily access to it the
next time you need.
To do this, press the icon: more_vert and then Add to Homescreen..
CHAT
From the "Contact" icon you will have quick access to chat with us easily.
arrow_backward
Prefered language ES - Español EN - English
Login by Room Reservation Nº
Please select one option
Room cancel
Please enter a room
Reservation Nº cancel
Please enter a book id
Surname cancel
Please enter an username.
Email cancel
Please enter a valid email.
Please enter a valid Email
Phone cancel
Please enter a phone
I have read and accept Privacy Policy
Enterarrow_forward Exit
Your data will be processed by the Hotel to enable the use of the application,
based on the consent expressed upon registration. You can access information
about the aforementioned treatment or about the exercise of your rights in the
Privacy Policies.
Regulation (EU) 2016/679 of the European Parliament and of the Council of April
27, 2016
(“GDPR”)
PRIVACY POLICIES - HOTEL ACCOMMODATION.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of
the Council of April 27, 2016 (“GDPR”) and Law Organic 3/2018, of December 5, on
Protection of Personal Data and guarantee of digital rights and its regulations
development, the Hotel in which you have stayed and whose company name has been
informed to you in the basic information provided in the When you check in
("Hotel"), the following provides you with detailed information about the
different treatments.
of your personal data.
You can find a complete list of the company names of the different
establishments in the chain at the end of this document.
GENERALLY FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA?
• Enable the provision of contracted services.
• Administrative management of contracted services.
• Management of information about your reservation, prior to your arrival.
• Where applicable, allow the sending of information, offers, promotions, by
Hoteles Silken, S.A., also by electronic media, regarding the SILKEN Chain and
its different establishments.
• Enable the management of your benefits as a member of the Si by Silken program
• Security of property and/or people, through the hotel`s video surveillance
system.
• Enable the management of the business relationship with clients and/or
suppliers.
• Respond to queries or suggestions for quality control.
• Enable the use of the “Guestapp” App for the remote management and request of
certain establishment services.
WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?
• Enable the provision of contracted services. Contractual compliance.
• Administrative management of contracted services. Share certain data with the
establishments of the chain to simplify the Check-in process. Legitimate
interest.
• Management of information about your reservation, prior to your arrival.
Contractual compliance.
• Where applicable, allow the sending of information, offers, promotions, by
Hoteles Silken, S.A., also by electronic media, regarding the SILKEN Chain and
its different establishments. Consent / Art 21.1 LSSI
• Enable the management of your benefits as a member of the Si by Silken
program. Contractual compliance.
• Security of property and/or people, through the hotel`s video surveillance
system. Legitimate interest.
• Enable the management of the business relationship with clients and/or
suppliers. Legitimate interest.
• Enable the response to queries or suggestions for quality control. Legitimate
interest.
• Enable the response to queries or suggestions for quality control. Legitimate
interest.
• Enable the use of the App. “Guestapp” for the remote management and request of
certain services of the establishment. The consent expressed when registering in
the App.
HOW LONG WILL WE KEEP YOUR DATA?
Generally, the data provided will be kept, for as long as necessary, for each of
the
purposes for which the data will be used. In any case, during the legally
established periods for this purpose, in the case of information relating to the
provision of services. During the period necessary to respond and carry out the
corresponding internal follow-up of the suggestion or observation communicated.
Regarding the sending of communications commercial electronically, indefinitely,
until you tell us otherwise.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
In general, the only communications provided are those that are legally
required, (Communication of
guest data to police authorities according to the Citizen Security Law) others
that may result, legally
established, for example, before the AEAT. Likewise, communications can be
carried out between the establishment and Hotels SILKEN, S.A. or other
establishments of the chain, to enable the management of the Si by Silken
program, or for the purposes of simplify the check-in process once you have
stayed at one of our establishments. Based on legitimate interest of the
different hotels of the Chain. If you have authorized it, your contact
information will be communicated to Silken Hotels,
hotels-silken.com
Silken Hotels Headquarters
Avenida Zabalgana, 1 01015 Vitoria-Gasteiz, Spain
+34 945 188 800 · info@hoteles-silken.com 2 | 2
S.A. to enable the sending of communications about Hoteles Silken, S.A. and the
rest of the chain`s hotels. Apart from As mentioned above, third parties, Data
Processors, could have access to your data.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
As long as the Hotel processes your personal datas, you have the right to
request:
Access. - The interested party will have the right to obtain from the person
responsible for the treatment confirmation of whether or not the data are being
processed.
data that concerns you, as well as detailed information about certain aspects of
the treatment that is being carried out just.
Rectification. - The interested party will have the right to obtain the
rectification of inaccurate personal data that concerns him or her.
that those that were incomplete be completed.
Suppression. - The interested party will have the right to request the deletion
of their personal data, in any case the deletion will be subject
to the limits established in the regulatory standard.
Limitation of your treatment. - The interested party will have the right to
request limitation regarding the processing of their data.
Opposition to treatment. - In certain circumstances and for reasons related to
your particular situation, the Interested parties may object to the processing
of their data. The Hotel will stop processing the data, except for legitimate
reasons, compelling claims, or the exercise or defense of possible claims.
Right to the portability of your data. - That is, you will have the right to
receive the personal data that concerns you, that has provided to a person
responsible for the treatment, in a structured, commonly used and
machine-readable format and to transmit them to another person responsible for
the treatment.
The aforementioned rights may be exercised by written and signed request
addressed to Hoteles Silken, S.A., Avda. Zabalgana nº 1, 01015 Vitoria (Álava)
or through the email address: info@hoteles-silken.com
WHAT HAPPENS IF I DO NOT PROVIDE THE REQUESTED DATA?
The identifying data belonging to the client/user, as well as other contact data
and any others that
may be required by the applicable regulations, it is mandatory to declare them
and the refusal to supply them could mean the inability to access the service.
The remaining data requested is voluntary, so failure to provide it will not
prevent the establishment of the contractual relationship.
GUARDIANSHIP OF THE CONTROL AUTHORITIES.
If you believe it is appropriate, you may request the protection of the Spanish
Data Protection Agency by presenting the corresponding claim. www.agpd.es. C/
Jorge Juan nº 6 28001 Madrid.
SECURITY MEASURES.
The Hotel has adopted the legally required security levels for the protection of
personal data, and has installed all the means and technical measures at your
disposal to prevent the loss, misuse, alteration, unauthorized access and theft
of data personal data provided to SILKEN. However, the user must be aware that
Internet security measures they are not impregnable.
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CURRENT PIN ERROR
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USER PREFERENCES
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DETAILS OF YOUR STAY
Email
Reservation Nº
Room
Surname
Checkin Date
Checkout Date
Prefered language ES - Español EN - English
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MOBILE KEY REQUEST
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DETAILS OF YOUR STAY
Dear guest, to download your mobile key it is necessary to complete the
following form. Reception will validate the data manually so that you can
download your key.
Checkin Date
Please enter a checkin date.
Checkout Date
Please enter a checkout date.
Surname
Please enter a valid name or surname.
Email cancel
Please enter a valid email.
Phone
Please enter a valid phone number.
Reservation Nº
Please enter a valid booking number.
Room
Please enter a valid room number
Locator ID cancel
Please enter a valid voucher or locator.
Activate Mobile Room Key
NOTIFICATIONS
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