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   FAQS TERMS & CONDITIONS PRIVACY POLICY




 * FAQS
 * TERMS & CONDITIONS
 * PRIVACY POLICY


FAQS

General My Account Payment - Deposit & Withdrawals Products Promotions
Is it safe to play on Play88?

Yes, it is absolutely safe and secure to play on Play88 as we are a Registered
Trade Mark, brand and registered business 30, Ghar Id-Dud Street Sliema SLM1572,
Malta. Regulated & Licensed by the Government of Curacao and operates under the
Master License of Gaming Services Provider, N.V. #365/JAZ. Play88 offers a 100%
payout guaranteed and super fast withdrawal to assure our players that they can
enjoy playing their favorite games at anywhere, anytime.

How to sign up for an account and start playing on Play88?

It is easy to create an account on Play88. You just need to:

 A. Visit Play88's website and click the 'JOIN NOW' button at the top right
    corner of the Home page.
 B. Enter your preferred Username and Password in the registration form and
    click 'JOIN' once complete.
 C. Enter your Full Name, Currency, and Contact Number. Next, tick the box to
    confirm you are at least 18 years old or above, have read and accepted the
    our full Terms & Conditions as well as the Privacy Policy.
 D. Click 'REGISTER' and you are ready!

To start playing on Play88, you can start by:

 A. Make a deposit on the 'Deposit' page under 'MY ACCOUNT' page via any payment
    methods available.
 B. Go to 'Transfer' page and choose your preferred Provider as well as the
    Bonus under the 'Promo Code' dropdown list.
 C. Start playing by going to the provider you chose earlier and keep winning.

What are currencies accepted by Play88 currently?

Currently, you can choose from any of these currencies to sign up and play on
Play88:

- Malaysian Ringgit (MYR)

- Singaporean Dollar (SGD)

Can I play on Play88 on both desktop and mobile?

Yes, Play88 is designed to be both desktop- and mobile-friendly so that our
players can enjoy an optimised gaming experience. You can also download our
Mobile App to enjoy a fully immersive gaming experience from Play88.

How many accounts can I create on Play88?

You can only create one account on Play88. For those who created more than one
accounts on Play88, we will deactivate and remove the accounts (except for the
first one) if detected.

What should I do if I forgot my password?

Please contact our Customer Support team via Live Chat and we will be able to
assist you.

Can I choose my currency?

Yes, you can choose your preferred currency during the registration stage.

Can I change my currency?

No, you are only able to use the currency you chose during the registration
stage.

What should I do if I want to update my game password (such as 918kiss and
Mega888)?

You can do so by going to the 'Change Game Password' section under 'MY ACCOUNT'
and choose the provider of the game password you wish to change.

What should I do if I want to update my personal details such as contact number,
email address, full name or date of birth (one-time only) on My Profile?

Please contact our Customer Support team via Live Chat and we will be able to
assist you.

How do I add new bank account details?

You can do so by going to the 'Banking Details' section under 'MY ACCOUNT' and
click 'ADD BANK ACCOUNT' to add your bank account details.

How do I edit or remove a bank account details?

Please contact our Customer Support team via Live Chat and we will be able to
assist you.

Where can I view my transaction history?

You can do so by going to the 'History' section under 'MY ACCOUNT' and view the
past transaction details such as Betting Summary, Transfer, Deposit/Withdrawal,
Promotions Applied, Rebates/Cashback, Rewards and Adjustment.

What are the payment methods I can choose on Play88?

You can choose from our wide range of payment methods including bank transfer,
E-Wallets options such as GrabPay, DoitNow QR, DuitNow, Shopee Pay & Touch' n
Go, P2P Transfer and Cryptocurrency.

How to make a deposit on Play88?

For Bank Transfer:

 A. Go to 'Deposit' page and click 'Bank Transfer'.
 B. Enter any amount you wish to deposit and choose any of our bank accounts
    available on the page.
 C. Choose the right 'Deposit Channel' you will be using: Online Banking, Cash
    Deposit Machine or ATM.
 D. After making your deposit, upload your Deposit Receipt by clicking 'Upload
    your receipt here'.
 E. Our customer support team will verify your transaction and update your 'Main
    Wallet Balance' once verified. (It usually takes not more than 20 minutes
    for this.)

For QR Pay (E-Wallets):

 A. Go to 'Deposit' page and click 'QR Pay'.
 B. Choose the E-Wallet you wish to use and enter the amount for your deposit.
 C. Click 'DEPOSIT' and you will be redirected to another page.
 D. Enter your credentials and proceed to the next step.

For Online Transfer:

 A. Go to 'Deposit' page and choose 'Quick Pay' or 'P2P Transfer'.
 B. Choose the bank you wish to use for your deposit and enter the amount for
    your deposit.
 C. Click 'DEPOSIT' and you will be redirected to the Bank Account -
    Transactional login page.
 D. Enter your online banking credentials to proceed to the transaction page.
 E. Complete the one-time off authorisation process and click 'Confirm'.
 F. Your 'Main Wallet Balance' is now updated and you can now start playing!

How to make a withdrawal on Play88?

For Bank Transfer:

 A. Make sure you add at least one bank account by going to 'Banking Details'
    and click 'ADD BANK ACCOUNT' to enter your banking information.
 B. Go to your 'Withdraw' page, choose the exact BANK NAME from the dropdown and
    your banking details will be displayed right away.
 C. Enter the amount you wish to withdraw and double confirm your banking
    account details before clicking 'WITHDRAW'.
 D. Your withdrawal request will be processed and completed within 15 to 20
    minutes.

(Note: Higher amount may require longer time for verification purposes. Please
contact our customer support team via Live Chat if you encounter any issue.)

Are there any charges for deposit or withdrawal on Play88?

Play88 will NOT charge our players for any deposit and withdrawal made via their
accounts. Nonetheless, we hereby remind you that certain banks, e-wallets or
credit card company do impose additional transaction fees and Play88 will not
absorb the charges. For more details about the transaction fees, kindly check
with your selected banks or financial company. Play88 which may, at our sole and
discretion, has the rights to terminate or remove the offer provided and firm
policy on our terms & conditions applied.

What should I do if there is a delay on my deposit or withdrawal request?

Please contact our Customer Support team via Live Chat and elaborate your issue
with details so that we will be able to assist you better.

What are the minimum and maximum daily deposit amount on Play88?
 A. Bank Transfer (Cash Deposit Machine/ATM): minimum deposit amount - MYR
    20/SGD 20, maximum deposit amount - subjective to the banks.
 B. E-Wallets: minimum deposit amount - MYR 50, maximum deposit amount - MYR
    10,000
 C. Online Transfer (Quick Pay): minimum deposit amount - MYR 30/SGD 20, maximum
    deposit amount - MYR 100,000/SGD - subjective to the banks.
 D. Online Transfer (P2P Transfer): minimum deposit amount - MYR 30, maximum
    deposit amount - MYR 30,000 (this is not available to the SGD players).
 E. Cryptocurrency: minimum deposit amount - MYR2,000/SGD 2,000, maximum deposit
    amount - MYR/SGD No limit.

What are the minimum and maximum daily withdrawal amount on Play88?

There is a minimum withdrawal limit on Play88 and each varies based on the
payment method you choose. However, the maximum withdrawal amount & counts are
based on your latest VIP Play Club Tier.

See below:

Daily Withdrawal Max. Amount Daily Withdrawal Count LEGENDS CLUB: Set upon
invitation Set upon invitation ROYALS CLUB: MYR/SGD 500,000 (MYR 10,000 for
Touch' n Go only) 10 SIGNATURE CASINO: MYR/SGD 100,000 (MYR 8,000 for Touch' n
Go only) 10 SIGNATURE SPORTS: MYR/SGD 100,000 (MYR 8,000 for Touch' n Go only)
10 DIAMOND CLUB: MYR/SGD 80,000 (MYR 5,000 for Touch' n Go only) 8 PLAY
CLUB/DEFAULT: MYR/SGD 50,000 (MYR 3,000 for Touch' n Go only) 5

** For the Cryptocurrency payment method, all players must at least achieve a
minimum withdrawal amount of MYR8,000/SGD 5,000 per transaction.

How many types of wallets are there on Play88's platform?

There are two types of wallet on Play88: "Main Wallet" & "Provider Wallets".
"Main Wallet" balance is the total amount you can withdraw via various banking
methods or transfer to any of the "Provider Wallets" for your betting funds. All
new & successful deposits will be reflected on "MAIN WALLET BALANCE" under your
"Transfer" page immediately.

On the same page, you will see the complete list of our game providers' logos
with your "Provider Wallet" amount remaining. You can choose to transfer any
amount available in your "MAIN WALLET" to any of these "PROVIDER WALLETS".

Kindly seek our customer support for assistance via Live Chat if you encounter
any issues in this matter.

How to make a deposit or withdrawal using Cryptocurrency on Play88?

For Deposits, we currently accept USDT (TRC20), Bitcoin and Ethereum.

For Withdrawals, we currently only accept USDT (TRC20) with a minimum withdrawal
amount of MYR 8,000/SGD 5,000 per transaction.

You ma8 refer to the Guides below to start using Cryptocurrencies to make a
deposit or withdrawal on Play88.

Guide 1

Guide 2

Guide 3

Guide 4

**Note: the Guides above will allow players to download the PDF file once they
click it.**


SLOTS

What type of slot games can I play on Play88?

You can play more than 500 slot games on Play88, thanks to the partnership
between us and some of the most reputable game-making brands in the industry
such as NextSpin, SpadeGaming, Mega888, Pragmatic Play, 918kiss, JiLi, NETENT,
Asia Gaming and more!

Can I play demo slot games on Play88 for testing purpose?

Yes, some of the game providers do offer "DEMO" versions of their games to our
players. If you see "DEMO" in the game card right below "PLAY", this means the
game is available in the demo version.

How do I play Mega888's games on Play88?

For Android devices' users, please follow this step-by-step guide:

For iOS devices' users, please follow this step-by-step guide:

For PC users, please follow this step-by-step guide:


LIVE CASINO

Are the live casino games on Play88 safe and fair to play?

Yes, we are a safe, secured and Registered Trade Mark, brand and registered
business 30, Ghar Id-Dud Street Sliema SLM1572, Malta, and we are also Regulated
& Licensed by the Government of Curacao and currently operating under the Master
License of Gaming Services Provider, N.V. #365/JAZ. which is secured and with
fairness. Please be rest assured that all transactions are monitored here.

What type of live casino games can I find on Play88?

You can enjoy a wide range of dynamic Live Casino games on Play88 as shown
below:

 A. Evolution Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Extreme Texas
    Hold'em, Triple Card Poker, Caribbean Stud poker, Dream Catcher, Football
    studio
 B. Sexy Baccarat - Baccarat, Dragon Tiger, Roulette, Sic Bo
 C. Pragmatic Play -
 D. WM Casino - Baccarat, Dragon Tiger, Roulette, Sic Bo, Andar Bahar, Fantan,
    FISH-PRAWN-CRAB
 E. Asia Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Face, Bull
    Bull, Blackjack
 F. SA Gaming - Baccarat, Sic Bo, Roulette, Dragon Tiger, Andar Bahar, Pok Deng
 G. Dream Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Cards, Three
    Faces, Bullfight, Fantan
 H. EBET - Baccarat, Dragon Tiger, Dice Game, Roulette, Live Blackjack, Bull
    Bull
 I. Allbet - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Cards
 J. Microgaming - Baccarat, Bonus Baccarat, Roulette, SIc Bo
 K. Game Play Interactive - Baccarat, Dragon Tiger, Roulette, Sic Bo, Super
    Color Sic Bo, Super Hi-Lo, Super Fantan, Super 3 Pictures, Thai Hi-Lo,
    Blackjack, Super 98 Baccarat, Xoc Dia
 L. Playtech - Baccarat, Dragon Tiger, Roulette, Sic Bo, Casino Stud Poker, Soho
    Casino Hold'em, Hi-Lo, SPIN A WIN & Various Game Shows
 M. Big Gaming - Baccarat, Special Baccarat, Roulette, Sic Bo, Bull Bull, Red
    Black, Casino War, SeDie


SPORTSBOOK

What are the sportbook platforms available on Play88?

You can bet on many types of sports such as soccer, basketball, tennis,
badminton, crickets, table tennis, volleyball, baseball and many more on these
reputable sports betting platforms on Play88:

- CMD368

- MAXBET

- BTi Sportsbook

- SBOBET

- M8BET

Is there a minimum and maximum bet limit of sports betting on Play88?

Yes, most of the sports events/betting types have a minimum and maximum bet,
varying based on the event/match involved. Play88 advises every player to check
rules and bet limit table for each game and bet types before placing any bet.

Can I cancel or modify a bet after placing it on Play88's Sportsbook platforms?

No, the bet is considered final once you have confirmed during the stake's
placement stage. Please make sure to double-check your bet's information before
placing it.


OTHER GAMING PRODUCTS

What are the other types of online gaming products available on Play88?

As a registered player on Play88, you can also enjoy these gaming products as
listed below:

- E-Sports Betting

- Virtual Sports

- 3D Games

- Fishing Games

- Poker

- Lottery & KENO

- 4D

How do I find the promotions available on Play88?

You may visit our Promotions page to find out about our latest events, offers,
rewards and special promotions.

How do I claim a bonus?

Step 1 - Make a Deposit.

Step 2 - Go to the Transfer page and choose your preferred provider to transfer
any amount.

Step 3 - Go to the dropdown list of the Promo Code * and choose the bonus you
wish to claim.

Step 4 - Click 'TRANSFER' and that's it!

Note: Remember to learn about the promotions on our website to ensure you've got
the correct details.

Can I withdraw the winnings from the bonus used on my bets?

All winnings from your bonus will be available for withdrawal upon completing
the bonus rollover requirements.

What is a Bonus Rollover requirement and the validity period?

A Bonus Rollover requires you to bet a specified amount (multiplied by the total
deposit you made to redeem a bonus) before you can withdraw the winnings and
bonus. The validity period is the amount of time (days) you have to complete the
rollover requirements before the bonus expires.

Can I choose more than one provider to complete a bonus' rollover requirement?

No, you are only allowed to choose ONE provider during the redemption of any
bonus.

YOU ARE IN SAFE HANDS

Play88 is licensed by:


 * Live Casino
 * Slots
 * Sportsbook
 * Promotion
 * VIP

Play88 Is A Registered Trademark, Brand, And Registered Business 30 -
Heelsumstraat 51,
Willemstad, Curacao, CW. Regulated & Licensed By The Government Of Curacao And
Operates Under
The Master License Of Gaming Services Provider, N.V.$365/JAZ.
Play88 Operates Under License No. 8048/JAZ
Issued To Antilephone, Authorized And Regulated By The Government Of Curacao.