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PRODUCTS

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SERVICES

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CRA & COMMUNITY DEVELOPMENT

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COMMUNITY SUPPORT

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Home : About Us : Contact Us


CONTACT US

We are here for you! Have questions about your account or need support with
Online or Mobile Banking? Give us a call or send us a Secure Message through
Online Banking.

  View our Online and Mobile Banking Demo Hub

Toll-Free: 1-877-968-7962

1-866-553-0541

Houston: 832-375-2000

Monday - Saturday

8:00am - 5:00pm CT (Central Time Zone)

Secure Message

1. Login to Online Banking

2. Go to the Messages Tab

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Mailing Address

Woodforest National Bank

P.O. Box 7889, The Woodlands, TX, 77387-7889

Branch Locations

See branch hours, phone numbers,
and get directions.

Find a Branch
Near You

Service Member Assistance

Woodforest National Bank offers loan assistance under the Servicemembers Civil
Relief Act as thanks to our nation’s servicemembers for their sacrifices.
Contact our Loan Operations Department to determine your eligibility.

Toll-Free: 1-888-282-2265

Learn more at https://www.militaryonesource.mil

Direct Deposit

Have regular sources of funds, such
as a paycheck, directly deposited into your account.

Set Up
Direct Deposit

Confirmation and Verification Services

For requests such as Verification of Deposit, Credit Inquiries, Mortgage
Reverifications and Audit Confirmations.

Learn More

Concerns

We want to know if you are not completely satisfied with the service you
received and welcome the opportunity to assist you with any concern or
complaint. Please contact us at the following:
Email
CustomerAdvocacy@woodforest.com
Mail
Woodforest National Bank
Attn: Customer Advocacy and Resolution
P.O. Box 7889, The Woodlands, TX,
77387-7889

24-Hour Account Information

Quickly access account balances and transaction information by calling our
automated phone banking system.

Toll-Free: 1-866-BANK-724
(1-866-226-5724)

Houston: 832-375-2100

How to Access Account Information in Mobile and Online Banking
Lost or Stolen Debit Card

Report a lost or stolen debit card through Online Banking or give us a call.

Toll-Free: 1-866-682-7045

Houston: 832-375-2002

How to Turn a Card Off and On in Mobile BankingHow to Block Transactions by Type
in Mobile Banking
FAQs

Reset my password

How to Reset Password in Online Banking

Enable/Disable Text Message

How to Enable Text Message Authentication on Desktop in Online BankingHow to
Disable and Enable SMS Text Authentication in Online Banking

Update Contact Information

How to Update Contact Information in Mobile Banking

Setting up Mobile Authenticator

How to Set Up a Mobile Authenticator on Desktop in Online Banking

Biometrics

How to Enable Biometrics in Mobile Banking

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General Inquiries

Have a question? We'd love to hear it and see how we can help assist you. Please
contact us at the following:
Email
info@woodforest.com

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PERSONAL

 * Products
   * Checking
   * Savings
   * Loans
   * Deposit Interest Rates

 * Services
   * Online Banking
   * Mobile Banking
   * Managing Your Account
   * Investments
   * Insurance
   * Debit Cards
   * Cash In at Checkout
   * IDnotify
   * Refer a Friend Program


SMALL BUSINESS

 * Products
   * Checking
   * Savings
   * Loans
   * Deposit Interest Rates

 * Services
   * Investments & Insurance Services
   * Merchant Services
   * Business Overdraft Services
   * Federal Tax Payments
   * Card Services


COMMERCIAL


WOODFOREST CARES

 * CRA & Community Development
   * Small Business Growth
   * Economic Development and Revitalization
   * Affordable Housing
   * Disaster Recovery Response
   * Improving Financial Health
   * CRA & Community Development Team
   * Community Partners
   * CRA Public File

 * Community Support
   * Our Financial Stability

 * Woodforest U
   * Banking GPS
   * Classroom Courses and Events
   * Articles
   * Financial Tools
   * Money Management Resource Center
   * Glossary


ABOUT US

 * Press Room

 * Awards & Recognition

 * Careers

 * Web Accessibility

 * Contact Us
   * Locations
   * Confirmation Services

 * Privacy & Security
   * How We Protect You
   * Cookie Policy
   * Terms of Use




CONTACT US!

1-877-968-7962 (toll-free)

1-866-553-0541 (toll-free)

General Inquiries:

info@woodforest.com




© 2024 Woodforest National Bank
Member FDIC Equal Housing Lender
Equal Opportunity Employer

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