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URL: http://www1.mydomain.com/help
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MyDomain If you are using assistive technology and are unable to read any part
of the mydomain website, or otherwise have difficulties using the mydomain
website, please call 800-551-1630 and our customer service team will assist you.
 * Call: 800-405-7875
 * Chat
 * Help
 * Control Panel

 1. Knowledge Base


HOW CAN WE HELP YOU?

Search or browse through the topics below to find answers.



 * Account
 * Advanced Hosting
 * CGI and Scripting
 * Database
 * Domains
 * Email
 * Files
 * Partnership Programs
 * Policies
 * Professional Services
 * Security
 * Video Tutorials
 * WebsiteBuilder
 * Websites



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30-DAY MONEY-BACK GUARANTEE

If you're not satisfied with MyDomain, we'll give you your money back. No
questions asked. During the first 30 days, we'll refund your hosting fees in
full.


CUSTOMER SATISFACTION AT MYDOMAIN

Your satisfaction is our top priority, and we're confident that you'll be
pleased with our services:

 * how easy it is to set up a website
 * friendly, 24x7 phone support
 * SiteLock's state-of-the-art security suite

Still, if you try us and decide that MyDomain just isn't for you, we think you
should get your money back.


WHAT HAPPENS TO YOUR DOMAIN

If you register a domain through MyDomain, please note there is a non-refundable
$15 domain fee. This fee not only covers our own costs, but it ensures that,
even if you're dissatisfied with your experience at MyDomain, you won't lose
your domain name. You'll be free to transfer it or simply point it elsewhere.

Please note: The 30-day money-back guarantee applies to our hosting plans; it
does not apply to most add-on services, such as domains, as mentioned above.

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OFFER DETAILS

Special offers are limited-time promotional prices availabe to new customers and
valid for the initial term only. All products and services automatically renew
for the same term length, using the payment method provided in this initial
purchase, unless you request a change. Renewal pricing will be available through
your control panel.

By submitting this order, you confirm that you agree to MyDomain's Terms of
Service, Cancellation Policy, and Privacy Statement.

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