www.enterice.com
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Public Scan
Submitted URL: https://www.enterice.com/chat/JS/buttonHandler.js
Effective URL: https://www.enterice.com/chat/static/JS/buttonHandler.js
Submission: On March 26 via api from US — Scanned from DE
Effective URL: https://www.enterice.com/chat/static/JS/buttonHandler.js
Submission: On March 26 via api from US — Scanned from DE
Form analysis 0 forms found in the DOM
Text Content
var TrackerId = '';
var chatUrl = '';
var EtechButtonHandler = function () {
//private variables
var AjaxURL;
var IsChatBotAccess = 0;
var IsChatwithChatbot = 0;
// var chatURL; //Change scope to global
var btnID;
var subcampaignID;
var returnDataByAjax = '';
var BootUpTimer;
var LoadDynamicDiv = 0;
var OperatorRecallTimer;
var OperatorStatus;
var buttonControlID;
var functionName;
var obj;
var objName;
var isPolling = 0;
var OrgID;
var jQueryICE;
//use this var for comet
var LastRecId = -1;
var IsOnline;
var CometData;
var CometURL;
var MapPath;
var CurrentURL = document.location.href;
var CurrentTitle = document.title;
var IsEmbedded;
var IsChatUiLoad = 0;
var fname;
var DynamicNameSpace;
var API_URL = '';
var Resource_URL = '';
var GlobalSessionID = '';
var templateId = '';
var SkillName = 'SkillName';
var LocationURL = window.location.href;
//private methods
var newWin = '';
function GetCookie(name) {
var re = new RegExp(name + "=([^;]+)");
var value = re.exec(document.cookie);
return (value != null) ? unescape(value[1]) : null;
}
function SetCookie(name, value) {
var argv = SetCookie.arguments;
var argc = SetCookie.arguments.length;
var expires = (argc > 2) ? argv[2] : null;
var path = (argc > 3) ? argv[3] : null;
var domain = (argc > 4) ? argv[4] : null;
//var secure = (argc > 5) ? argv[5] : false;
var secure = (window.location.protocol == 'https:') ? true : false;
document.cookie = name + '=' + escape(value) +
((expires == null) ? '' : ('; expires=' + expires.toGMTString())) +
((path == null) ? '' : ('; path=' + path)) +
((domain == null) ? '' : ('; domain=' + domain)) +
((secure == true) ? '; secure' : '');
}
function getCookieVal(offset) {
var endstr = document.cookie.indexOf(';', offset);
if (endstr == -1)
endstr = document.cookie.length;
return unescape(document.cookie.substring(offset, endstr));
}
function DeleteCookie(name) {
var exp = new Date();
exp.setTime(exp.getTime() - 1);
var cval = GetCookie(name);
document.cookie = name + '=' + cval + '; expires=' + exp.toGMTString();
}
function GetCookieExp(Expval) {
var expDays = Expval
var exp = new Date();
exp.setTime(exp.getTime() + (expDays * 24 * 60 * 60 * 1000));
return exp;
}
function pad2(number, length) {
var str = '' + number;
while (str.length < length) {
str = '0' + str;
}
return str;
}
function AjaxCall(AjaxURL, Idata) {
$.ajax({
dataType: 'json',
data: Idata,
url: AjaxURL
});
}
//check IP is requesting resource is blocked or not
function IsIpBlocked(skillID) {
//do not track traffic analysis
if (window.jQuery === undefined) {
$(":button").click(function () {
window.onbeforeunload = UnPopIt;
});
$(":submit").click(function () {
window.onbeforeunload = UnPopIt
});
$(":radio").click(function () {
window.onbeforeunload = UnPopIt
});
}
else {
jQuery(":button").click(function () {
window.onbeforeunload = UnPopIt;
});
jQuery(":submit").click(function () {
window.onbeforeunload = UnPopIt
});
jQuery(":radio").click(function () {
window.onbeforeunload = UnPopIt
});
}
obj.subcampaignID = skillID;
obj.SetGUID();
}
function GoForwardAfterSttingTrackID(retvalue) {
fname = InitialFun;
DynamicNameSpace = objName;
IsCustomerIPBlocked(obj.subcampaignID);
}
//Open chat window on button click
function NewWindow(IsOperatorOnline) {
if (newWin.closed != false) {
newWin = window.open('', 'MyNewChatWindow', 'width=550,height=600,resizable=yes,fullscreen=no');
if (IsOperatorOnline == "1") {
SavePrechatExitSurveyEvents(1, obj.subcampaignID, IsOperatorOnline, '', 0);
}
else if (IsOperatorOnline == "0") {
NewWindowChild(IsOperatorOnline);
}
else if (IsOperatorOnline == "-1") {
NewWindowChild(IsOperatorOnline);
}
}
else {
newWin.focus();
}
}
function OpenEmbeddedPopup(MinimizedButtonText, IsOperatorOnline, MinimizedButtonType) {
try {
if (GetCookie("IsActiveChat") != "1") {
if (IsOperatorOnline == "1") {
SavePrechatExitSurveyEvents(1, obj.subcampaignID, IsOperatorOnline, MinimizedButtonText, MinimizedButtonType);
}
else if (IsOperatorOnline == "0") {
EmbeddedWindowChild(IsOperatorOnline, MinimizedButtonText, MinimizedButtonType);
}
else if (IsOperatorOnline == "-1") {
EmbeddedWindowChild(IsOperatorOnline, MinimizedButtonText, MinimizedButtonType);
}
}
else {
EmbeddedWindowChild(IsOperatorOnline, MinimizedButtonText, MinimizedButtonType);
}
}
catch (e) {
alert(e.message);
}
}
function NewWindowChild(IsOperatorOnline) {
try {
let ivrVal= LocationURL.split('?')[1]!=undefined ? LocationURL.split('?')[1]:"";
let visitorUrl= LocationURL.split('?')[0]!=undefined ? LocationURL.split('?')[0]:"";
var newLocationURL = '';
encodeSessionInfo();
if(visitorUrl!=''){
newLocationURL = visitorUrl;
}
if(ivrVal!=''){
newWin.location = chatURL + "&chatReferenceID=" + GetCookie("chatReferenceID") + "&locationURL=" + newLocationURL + "&" + ivrVal;
}
else{
newWin.location = chatURL + "&chatReferenceID=" + GetCookie("chatReferenceID") + "&locationURL=" + LocationURL;
}
} catch (e) { }
}
function EmbeddedWindowChild(IsOperatorOnline, MinimizedButtonText, MinimizedButtonType) {
if (GetCookie("IsActiveChat") != "1") {
if (IsChatwithChatbot == 0) {
if ($("#chatbotpopupchat").length == 0 && window.document.getElementById('chatbotpopupchat') == null) {
if (IsChatBotAccess && IsOperatorOnline == "1") {
var Stylelink = window.document.createElement('link');
Stylelink.rel = 'stylesheet';
Stylelink.type = 'text/css';
Stylelink.href = Resource_URL + '/css/ChatBotcss/style.css';
window.document.head.appendChild(Stylelink);
var Stylelink1 = window.document.createElement('link');
Stylelink1.rel = 'stylesheet';
Stylelink1.type = 'text/css';
Stylelink1.href = Resource_URL + '/css/ChatBotcss/materialize.css';
window.document.head.appendChild(Stylelink1);
var Stylelink2 = window.document.createElement('link');
Stylelink2.rel = 'stylesheet';
Stylelink2.type = 'text/css';
Stylelink2.href = Resource_URL + '/css/ChatBotcss/jquery-ui.css';
window.document.head.appendChild(Stylelink2);
var CustomerScript = window.document.createElement('script');
CustomerScript.type = 'text/javascript';
CustomerScript.src = Resource_URL + '/js/ClientButton.js';
window.document.head.appendChild(CustomerScript);
if (GetCookie('IsGAActive') == true || GetCookie('IsGAActive') == "true") {
setTimeout(
function () {
SendEvents(SkillName, "_Button", "Button Click");
}, 5000);
}
$("#Hlink").hide();
var divTag = window.document.createElement("div");
divTag.setAttribute('id', 'chatbotpopupchat');
divTag.setAttribute('class', 'popup-box chat-popup popup-box-on');
var mytesturl = "https://dev.enterice.com/visitor/#/chatbot?Skillid=" + obj.subcampaignID + "&Guid=" + GetCookie('visitorGUID') + "&Orgid=" + obj.OrgID;
var IFrame = window.document.createElement("iframe");
IFrame.setAttribute('src', mytesturl);
IFrame.setAttribute('id', 'chatpopup');
IFrame.setAttribute('style', 'height: 100% !important; display: inline; border: none;');
divTag.appendChild(IFrame);
window.document.body.appendChild(divTag);
return false;
}
}
}
}
SetCookie("ReCalling", "1", null, '/');
$("#Hlink").hide();
var IsIpad = navigator.userAgent.indexOf('iPad') > -1 ? true : false;
if (GetCookie("IsActiveChat") == "1" && IsChatUiLoad != 0) {
$('#popupchat').addClass('popup-box-on');
}
else {
$(document).ready(function () {
$("#popupchat").remove();
SetCookie("IsChatbot", 0, null, '/');
var Stylelink = window.document.createElement('link');
Stylelink.rel = 'stylesheet';
Stylelink.type = 'text/css';
if (templateId == 2) {
Stylelink.href = Resource_URL + '/css/NewCustomerUI/template_1.css';
} else {
if (!IsIpad)
Stylelink.href = Resource_URL + '/css/NewCustomerUI/EmbeddedStyle.css';
else
Stylelink.href = Resource_URL + '/css/NewCustomerUI/EmbeddedStyle_Ipad.css';
}
if (!IsResourcExists(2, Stylelink.href)) {
window.document.head.appendChild(Stylelink);
}
var DragableScript = window.document.createElement('script');
DragableScript.type = 'text/javascript';
DragableScript.src = Resource_URL + '/js/dragabal.js';
if (!IsResourcExists(1, DragableScript.src)) {
window.document.head.appendChild(DragableScript);
}
var CustomerScript = window.document.createElement('script');
CustomerScript.type = 'text/javascript';
CustomerScript.src = Resource_URL + '/js/ClientButton.js';
if (!IsResourcExists(1, CustomerScript.src)) {
window.document.head.appendChild(CustomerScript);
}
if (GetCookie('IsGAActive') == true || GetCookie('IsGAActive') == "true") {
setTimeout(
function () {
SendEvents(SkillName, "_Button", "Button Click");
}, 5000);
}
var divDragable = window.document.createElement("div");
divDragable.setAttribute('id', 'draggable');
divDragable.setAttribute('class', 'ui-widget-content');
var divTag = window.document.createElement("div");
divTag.setAttribute('id', 'popupchat');
divTag.setAttribute('class', 'popup-box chat-popup popup-box-on');
var divOverlay = window.document.createElement("div");
divOverlay.setAttribute('id', 'divOverlay');
divOverlay.setAttribute('class', 'divOverlay');
var ObjURL = chatURL.split('&')
ObjURL[5] = "c=" + GetCookie('visitorGUID');
chatURL = "";
for (var u = 0; u < ObjURL.length; u++) {
if (ObjURL[u].indexOf('SessionID') < 0)
chatURL = chatURL + ObjURL[u] + "&";
else
chatURL = chatURL + ObjURL[u];
}
var IFrame = window.document.createElement("iframe");
let ivrVal= LocationURL.split('?')[1]!=undefined ? LocationURL.split('?')[1]:"";
let visitorUrl= LocationURL.split('?')[0]!=undefined ? LocationURL.split('?')[0]:"";
let visitorRefGuid = GetCookie('VisitorRefGuID');
var newLocationURL='';
encodeSessionInfo();
if(visitorUrl!=''){
newLocationURL = visitorUrl;
}
if (ivrVal != '') {
IFrame.setAttribute('src', chatURL + "&IsEmbedded=1&chatReferenceID=" + GetCookie("chatReferenceID") + "&locationURL=" + newLocationURL + "&VisitorRefGuid=" + visitorRefGuid +"&" + ivrVal);
}
else {
IFrame.setAttribute('src', chatURL + "&IsEmbedded=1&chatReferenceID=" + GetCookie("chatReferenceID") + "&locationURL=" + LocationURL + "&VisitorRefGuid=" + visitorRefGuid);
}
IFrame.setAttribute('id', 'chatpopup');
IFrame.setAttribute('style', 'height: 100% !important; display: inline; border: none;');
divTag.appendChild(divOverlay);
divTag.appendChild(IFrame);
divDragable.appendChild(divTag);
window.document.body.appendChild(divDragable);
var divMinimizedbtn = window.document.createElement("div");
divMinimizedbtn.setAttribute('id', 'minimizedButton');
divMinimizedbtn.setAttribute('class', 'popup-head');
divMinimizedbtn.setAttribute('style', 'display:none;');
var divMinimizedPopup = window.document.createElement("div");
divMinimizedPopup.setAttribute('id', 'phead');
divMinimizedPopup.setAttribute('class', 'popup-head-left pull-left');
divMinimizedbtn.appendChild(divMinimizedPopup);
window.document.body.appendChild(divMinimizedbtn);
if (MinimizedButtonType == 0) {
$("#minimizedButton").addClass("bar-button");
if (MinimizedButtonText != null && MinimizedButtonText != '')
$("#phead", window.document).append($('<span />').html('<image class="minizedbarimage" src=' + Resource_URL + 'Images/comment_bar.png>' + MinimizedButtonText));
else
$("#phead", window.document).append($('<span />').html('<image class="minizedbarimage" src=' + Resource_URL + 'Images/comment_bar.png>ACTIVE CHAT'));
}
else {
$("#minimizedButton").addClass("FencyMinimize");
$("#phead").addClass("FencyMinimizeHead");
$("#phead", window.document).append($('<span><image class="minizedbuttonimage" src=' + Resource_URL + 'Images/comment.png></span>'));
}
var frame = document.getElementById('chatpopup');
$("#phead", window.document).click(function () {
$('#draggable', window.document).show();
$('#popupchat', window.document).removeClass('popup-box-min');
$('#minimizedButton', window.document).hide();
$("#phead span span").remove();
frame.contentWindow.postMessage('Maximize', '*');
SetCookie("IsWindowMinimized", 0);
});
if (window.document.getElementById('chatbotpopupchat') != null) {
window.document.getElementById('chatbotpopupchat').style.cssText = 'display:none !important';
}
if(GetCookie("IsWindowMinimized") == 1){
MinimizePopup();
}
})
}
}
function MinimizePopup() {
$('#popupchat').addClass('popup-box-min'); //Iframe Div
$('#draggable').hide(); //Iframe
$('#minimizedButton').hide();
$("#phead span span").remove();
SetCookie("IsWindowMinimized", 1);
}
function BootupScript(url, objref, objbyname) {
clearTimeout(OperatorRecallTimer);
if(window.location.href.indexOf('be.synxis') > -1 && window.location.href.split('IsActiveChat').length > 1 && GetCookie("IsActiveChat") != 1 && GetCookie("IsActiveChat") != '1'){
SetCookie('IsActiveChat', window.location.href.split('IsActiveChat')[1].split('&')[0].replace("=",''))
}
OrgID = objref.OrgID;
API_URL = url.indexOf('localhost') > -1 ? 'http://' + url.split('/')[0] + '/ICEInternalAPI/Api' : 'https://' + url.split('/')[0] + '/ICEInternalAPI/Api';
Resource_URL = url.indexOf('localhost') > -1 ? 'http://' + url : 'https://' + url;
MapPath = url;
obj = objref;
objName = objbyname;
AjaxURL = (('http:' != document.location.protocol) ? 'https://' + url + 'RuleEngineAdmin/AjaxHandler.aspx?format=json&jsoncallback=?' : 'http://' + url + 'RuleEngineAdmin/AjaxHandler.aspx?format=json&jsoncallback=?');
CometURL = (('http:' != document.location.protocol) ? 'https://' + url + 'RuleEngineAdmin/comet/CometAsyncHandler.ashx?format=json&jsoncallback=?' : 'http://' + url + 'RuleEngineAdmin/comet/CometAsyncHandler.ashx?format=json&jsoncallback=?');
if (window.jQuery === undefined || parseInt(window.jQuery.fn.jquery.split('.').join('')) < 172) {
EtechButtonHandlerls('http:' != document.location.protocol ? 'https://' + url + 'js/jquery-1.7.2.min.js' : 'http://' + url + 'js/jquery-1.7.2.min.js', function () {
fname = CheckOrgChatActive;
DynamicNameSpace = objName;
GetToken(objref.OrgID);
});
}
else {
fname = CheckOrgChatActive;
DynamicNameSpace = objName;
GetToken(objref.OrgID);
}
if (!navigator.cookieEnabled)
alert('Please enable browser cookies and refresh the page for ICE chat.');
}
function CheckOrgChatActive(IsOrgChatActive) {
try {
if (IsOrgChatActive) {
var AVisitorID = GetCookie('visitorGUID');
if (AVisitorID != null) {
if (obj.btnID == 142 && AVisitorID == '2b73130e-3d79-45da-87ab-9d2f12a5f0c5') {
AGetCookieExp('visitorGUID');
}
else if (obj.btnID == 294 && AVisitorID == 'e5028da5-0f48-427a-bf4e-6bf1064b3248') {
AGetCookieExp('visitorGUID');
}
}
fname = IsIpBlocked;
DynamicNameSpace = objName;
getSkillID(obj.btnID);
}
}
catch (e) {
alert(e.message);
}
}
function SetGUID() {
var visitorID = GetCookie('visitorGUID');
if (visitorID == null) {
if (returnDataByAjax != '') {
visitorID = returnDataByAjax;
var exp = GetCookieExp(30);
var path = '/';
SetCookie('visitorGUID', returnDataByAjax, exp, path);
obj.SetGUID();
}
else {
fname = SetGUID;
GenerateNewGuid("SetGUID");
}
}
else {
var TrackID = GetCookie('TrackID');
if (TrackID == null) {
fname = GetTrackID;
DynamicNameSpace = objName;
GenerateNewTrackID();
}
else {
GoForwardAfterSttingTrackID('1');
}
}
}
function GetTrackID() {
var path = '/';
SetCookie('TrackID', returnDataByAjax, null, path);
obj.SetGUID();
}
function AGetCookieExp(Expval) {
var date = new Date();
document.cookie = Expval + '=;expires=' + date.getTime() + (10 * 1000) + ';';
}
function InitialFun() {
if (returnDataByAjax[0] !== "true" && returnDataByAjax[0] !== "1" ) {
chatURL = returnDataByAjax[1];
var visitorID = GetCookie('visitorGUID');
if (visitorID != null) {
if (visitorID == '2b73130e-3d79-45da-87ab-9d2f12a5f0c5' || visitorID == '' || visitorID == 'e5028da5-0f48-427a-bf4e-6bf1064b3248') {
chatURL = chatURL + '&chattype=b';
chatURL = chatURL + '&SessionID=' + (obj.hostSiteSessionID == undefined ? '' : obj.hostSiteSessionID);
fname = CreateDynamicControl;
DynamicNameSpace = objName;
GetButtonData(obj.btnID, obj.subcampaignID, obj.OrgID, 'CreateDynamicControl');
}
else {
chatURL = chatURL + '&chattype=b';
chatURL = chatURL + '&c=' + visitorID;
chatURL = chatURL + '&SessionID=' + (obj.hostSiteSessionID == undefined ? '' : obj.hostSiteSessionID);
fname = CreateDynamicControl;
DynamicNameSpace = objName;
GetButtonData(obj.btnID, obj.subcampaignID, obj.OrgID, 'CreateDynamicControl');
}
}
else {
var exp = GetCookieExp(30);
var dt = new Date();
var Tdate = dt.getFullYear()
+ '-' + pad2(dt.getMonth() + 1)
+ '-' + pad2(dt.getDate())
+ ' ' + pad2(dt.getHours())
+ ':' + pad2(dt.getMinutes())
+ ':' + pad2(dt.getSeconds());
var expiry = exp.getFullYear()
+ '-' + pad2(exp.getMonth() + 1)
+ '-' + pad2(exp.getDate())
+ ' ' + pad2(exp.getHours())
+ ':' + pad2(exp.getMinutes())
+ ':' + pad2(exp.getSeconds());
var Domain = document.domain;
var SubDomain = document.domain;
fname = GenerateNewGUIDAndSetCookie;
DynamicNameSpace = objName;
GenerateNewGuid("GenerateNewGUIDAndSetCookie");
}
}
}
function GenerateNewGUIDAndSetCookie(Rdata) {
var visitorID = Rdata[0];
var exp = GetCookieExp(30);
var path = '/';
SetCookie('visitorGUID', returnDataByAjax, exp, path);
chatURL = chatURL + '&c=' + visitorID;
fname = CreateDynamicControl;
DynamicNameSpace = objName;
GetButtonData(obj.btnID, obj.subcampaignID, obj.OrgID, 'CreateDynamicControl');
}
function CreateButton(Rdata) {
// check mobile device or desktop
var isMobile = /iPhone|Android/i.test(navigator.userAgent);
//end
if($("#PopupDivBack").length !== 0 || $("#popupchat").length !== 0) {
return false;
}
else {
if (GetCookie("IsChatbot") == 1 && $("#chatbotpopupchat").length == 0) {
if (window.document.getElementById('chatbotpopupchat') != null && window.document.getElementById('chatbotpopupchat').innerHTML.length > 0) {
}
else {
$("#Hlink").hide();
OpenEmbeddedPopup(Rdata[7], Rdata[2], Rdata[9]);
return false;
}
}
if (Rdata != "1" && Rdata != "0" && Rdata[0] != false) {
SetCookie("IsEmbedded", Rdata[6], null, '/');
if (GetCookie('ReCalling') != 1 && (GetCookie("IsActiveChat") != 1 || GetCookie('IsEmbedded') != 1) && GetCookie("IsActiveChatBot") != "1") {
IsChatUiLoad = 1;
$(document).ready(function () {
if ((Rdata[5] == "true" || Rdata[5] == true) && Rdata[2] != "-1") {
var divTag = document.getElementById('' + obj.buttonControlID + '');
if (typeof (divTag) != "undefined" || divTag == null) {
document.getElementById('' + obj.buttonControlID + '').style.display = "none";
}
}
else {
var IsOperatorOnline = Rdata[2];
var IsButtonHide = Rdata[8];
var ImageSrc = Rdata[0];
if (ImageSrc == "button") { //for css option
ImageSrc = Rdata[4];
}
if (isMobile && Rdata[10] != '' && Rdata[10] !=null) {
ImageSrc = Rdata[10];
}
var divTag = document.getElementById('' + obj.buttonControlID + '');
$('#divButtonRendering').remove();
if (typeof (divTag) == "undefined" || divTag == null) {
divTag = document.createElement("div");
divTag.setAttribute('id', 'divButtonRendering');
}
else {
$('#' + '' + obj.buttonControlID + '').empty();
}
divTag.style.display = "block";
var HypLink = document.createElement("a");
HypLink.setAttribute('id', 'Hlink');
HypLink.setAttribute('href', 'JavaScript:void(0)');
HypLink.setAttribute('title', '' + Rdata[1] + '');
if (!isMobile && Rdata[4] != "" && Rdata[4] != undefined && Rdata[4] != null) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else if (isMobile && ((Rdata[4] != "" && Rdata[4] != undefined && Rdata[4] != null) || (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null))) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
//for online and local option
if (Rdata[0] != "button") {
if (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null) {
var replaceStr = Rdata[11].replace("###ImageSrc###", ImageSrc);
}
else {
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
}
}
else {
//for css option
var replaceStr = ImageSrc;
}
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else {
var Img = document.createElement("img");
Img.setAttribute('id', 'imgH');
Img.setAttribute('src', '' + ImageSrc + '');
Img.setAttribute('alt', '' + Rdata[1] + '');
HypLink.appendChild(Img);
}
divTag.appendChild(HypLink);
if ($('#Hlink').find('img').length) {
$('#Hlink').find('img').attr('alt', Rdata[1]);
}
if (IsOperatorOnline != "1" && IsButtonHide) {
document.getElementById('' + obj.buttonControlID + '').style.display = "none";
}
if (divTag.id.toString().indexOf('divButtonRendering') != -1) {
document.body.appendChild(divTag)
}
// SetCookie("IsEmbedded", Rdata[6], null, '/');
IsEmbedded = GetCookie("IsEmbedded");
if (navigator.userAgent.match(/msie [6]/i)) {
HypLink.onclick = function () {
if (window.document.getElementById('chatbotpopupchat') == null && IsChatBotAccess == 1 && (GetCookie("IsPrechatSurvey") == undefined || GetCookie("IsPrechatSurvey") == 2) && IsEmbedded == 1 && IsOperatorOnline == "1") {
window.document.getElementById('Hlink').style.display = "none";
SetCookie("IsPrechatSurvey", "0", null, '/');
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
else if (IsEmbedded == 0) {
NewWindow(IsOperatorOnline)
}
else {
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
}
}
else {
HypLink.onclick = function () {
if (window.document.getElementById('chatbotpopupchat') == null && IsChatBotAccess == 1 && (GetCookie("IsPrechatSurvey") == undefined || GetCookie("IsPrechatSurvey") == 2) && IsEmbedded == 1 && IsOperatorOnline == "1") {
window.document.getElementById('Hlink').style.display = "none";
SetCookie("IsPrechatSurvey", "0", null, '/');
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
else if (IsEmbedded == 0) {
NewWindow(IsOperatorOnline)
}
else {
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
}
}
}
});
}
else if (IsChatUiLoad == 0 && GetCookie("IsActiveChat") == "1" && GetCookie("IsEmbedded") == "1") {
var IsOperatorOnline = Rdata[2];
var ImageSrc = Rdata[0];
if (ImageSrc == "button") { //for css option
ImageSrc = Rdata[4];
}
if (isMobile && Rdata[10] != '' && Rdata[10] !=null) {
ImageSrc = Rdata[10];
}
var divTag = document.getElementById('' + obj.buttonControlID + '');
$('#divButtonRendering').remove();
if (typeof (divTag) == "undefined" || divTag == null) {
divTag = document.createElement("div");
divTag.setAttribute('id', 'divButtonRendering');
}
else {
$('#' + '' + obj.buttonControlID + '').empty();
}
divTag.style.display = "block";
var HypLink = document.createElement("a");
HypLink.setAttribute('id', 'Hlink');
HypLink.setAttribute('href', 'JavaScript:void(0)');
HypLink.setAttribute('title', '' + Rdata[1] + '');
if (!isMobile && Rdata[4] != "" && Rdata[4] != undefined && Rdata[4]!=null) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else if (isMobile && ((Rdata[4] != "" && Rdata[4] != undefined && Rdata[4] != null) || (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null))) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
//for online and local option
if (Rdata[0] != "button") {
if (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null) {
var replaceStr = Rdata[11].replace("###ImageSrc###", ImageSrc);
}
else {
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
}
}
else {
//for css option
var replaceStr = ImageSrc;
}
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else {
var Img = document.createElement("img");
Img.setAttribute('id', 'imgH');
Img.setAttribute('src', '' + ImageSrc + '');
Img.setAttribute('alt', '' + Rdata[1] + '');
HypLink.appendChild(Img);
}
divTag.appendChild(HypLink)
if (divTag.id.toString().indexOf('divButtonRendering') != -1) {
document.body.appendChild(divTag)
}
HypLink.onclick = function () {
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
HypLink.click();
IsChatUiLoad = 1;
}
else if (IsChatUiLoad == 0 && GetCookie("IsActiveChatBot") == "1" && GetCookie("IsEmbedded") == "1") {
var IsOperatorOnline = Rdata[2];
var ImageSrc = Rdata[0];
if (ImageSrc == "button") { //for css option
ImageSrc = Rdata[4];
}
if (isMobile && Rdata[10] != '' && Rdata[10] !=null) {
ImageSrc = Rdata[10];
}
var divTag = document.getElementById('' + obj.buttonControlID + '');
$('#divButtonRendering').remove();
if (typeof (divTag) == "undefined" || divTag == null) {
divTag = document.createElement("div");
divTag.setAttribute('id', 'divButtonRendering');
}
else {
$('#' + '' + obj.buttonControlID + '').empty();
}
divTag.style.display = "block";
var HypLink = document.createElement("a");
HypLink.setAttribute('id', 'Hlink');
HypLink.setAttribute('href', '#');
HypLink.setAttribute('title', '' + Rdata[1] + '');
if (!isMobile && Rdata[4] != "" && Rdata[4] != undefined && Rdata[4] != null) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else if (isMobile && ((Rdata[4] != "" && Rdata[4] != undefined && Rdata[4] != null) || (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null))) {
var divCustomCSS = document.createElement("div");
divCustomCSS.setAttribute('id', 'imgH');
//for online and local option
if (Rdata[0] != "button") {
if (Rdata[11] != "" && Rdata[11] != undefined && Rdata[11] != null) {
var replaceStr = Rdata[11].replace("###ImageSrc###", ImageSrc);
}
else {
var replaceStr = Rdata[4].replace("###ImageSrc###", ImageSrc);
}
}
else {
//for css option
var replaceStr = ImageSrc;
}
divCustomCSS.innerHTML = replaceStr;
HypLink.appendChild(divCustomCSS);
}
else {
var Img = document.createElement("img");
Img.setAttribute('id', 'imgH');
Img.setAttribute('src', '' + ImageSrc + '');
Img.setAttribute('alt', '' + Rdata[1] + '');
HypLink.appendChild(Img);
}
divTag.appendChild(HypLink)
if (divTag.id.toString().indexOf('divButtonRendering') != -1) {
document.body.appendChild(divTag)
}
HypLink.onclick = function () {
OpenEmbeddedPopup(Rdata[7], IsOperatorOnline, Rdata[9]);
}
HypLink.click();
IsChatUiLoad = 1;
}
else if (IsChatUiLoad == 0 && GetCookie("IsActiveChat") != 1 && GetCookie("IsEmbedded") == "1") {
SetCookie("ReCalling", "0", null, '/');
}
}
if (GetCookie("IsChatbot") == 1) {
window.document.getElementById('Hlink').style.display = "none";
}
}
}
//callback function
function ForwardCall(data) {
if (data == 'LONG') {
setTimeout(
function () {
AjaxCall(CometURL, obj.CometData);
}, 1);
}
if (data == 'NEWDATAISAVAILABLE') {
obj.CallForDynamicButtonByComet();
}
}
//call back function
function CheckResponse(data, fname) {
if (data != 'undefined' && data != null) {
returnDataByAjax = data;
fname(data);
}
else {
fname();
}
}
//callback fuction
function CallForDynamicButtonByComet() {
fname = CreateButton;
DynamicNameSpace = objName;
GetButtonData(obj.btnID, obj.subcampaignID, obj.OrgID, 'CreateButton');
}
function RecallOperator(data, fname) {
try {
obj.CheckResponse(data, fname);
// if (OperatorRecallTimer) { clearTimeout(OperatorRecallTimer); }
/* if (OrgID == 167) {
var CookieName = 'visitorGUID';
var visitorID = GetCookie(CookieName);
fname = CallForDynamicButton;
DynamicNameSpace = objName;
} */
// else {
clearTimeout(OperatorRecallTimer);
if(document.getElementsByTagName('head')[0].outerHTML.indexOf('buttonHandler.js') > -1){
OperatorRecallTimer = setTimeout(function () {
var CookieName = 'visitorGUID';
var visitorID = GetCookie(CookieName);
fname = CallForDynamicButton;
DynamicNameSpace = objName;
IsOperatorAvailableCall(obj.subcampaignID);
}, 9000000);
}
// }
} catch (e) { }
}
function IsOperatorAvailable() {
var CookieName = 'visitorGUID';
var visitorID = GetCookie(CookieName);
fname = CallForDynamicButton;
DynamicNameSpace = objName;
IsOperatorAvailableCall(obj.subcampaignID);
}
function CreateDynamicControl(Rdata) {
if (LoadDynamicDiv == 0) {
LoadDynamicDiv = 1;
obj.CreateButton(Rdata);
IsOperatorAvailable();
}
else {
var IsOperatorOnline = Rdata[2];
if (Rdata[5] == "true") {
obj.CreateButton(Rdata);
}
else {
obj.CreateButton(Rdata);
}
}
}
function CallForDynamicButton() {
fname = CreateDynamicControl;
DynamicNameSpace = objName;
GetButtonData(obj.btnID, obj.subcampaignID, obj.OrgID, 'CreateDynamicControl');
}
window.onbeforeunload = function () {
if (GetCookie("IsActiveChat") != 1) {
SetCookie("ReCalling", "0", null, '/');
}
if (typeof (jQuery) !== 'undefined') {
var visitorID = GetCookie('visitorGUID');
var url = '' + AjaxURL + '';
var TASessionID = GetCookie('TrackID');
var TARefPage = document.referrer;
}
}
function UnPopIt() { };
function logout() {
var visitorID = GetCookie('visitorGUID');
CheckURL(visitorID, obj.OrgID);
}
function sleep(milliseconds) {
var start = new Date().getTime();
for (var i = 0; i < 1e7; i++) {
if ((new Date().getTime() - start) > milliseconds) {
break;
}
}
}
var BrowserDetect = {
init: function () {
this.browser = this.searchString(this.dataBrowser) || "An unknown browser";
this.version = this.searchVersion(navigator.userAgent)
|| this.searchVersion(navigator.appVersion)
|| "an unknown version";
this.OS = this.searchString(this.dataOS) || "an unknown OS";
},
searchString: function (data) {
for (var i = 0; i < data.length; i++) {
var dataString = data[i].string;
var dataProp = data[i].prop;
this.versionSearchString = data[i].versionSearch || data[i].identity;
if (dataString) {
if (dataString.indexOf(data[i].subString) != -1)
return data[i].identity;
}
else if (dataProp)
return data[i].identity;
}
},
searchVersion: function (dataString) {
var index = dataString.indexOf(this.versionSearchString);
if (index == -1) return;
return parseFloat(dataString.substring(index + this.versionSearchString.length + 1));
},
dataBrowser: [
{
string: navigator.userAgent,
subString: "Chrome",
identity: "Chrome"
},
{
string: navigator.userAgent,
subString: "OmniWeb",
versionSearch: "OmniWeb/",
identity: "OmniWeb"
},
{
string: navigator.vendor,
subString: "Apple",
identity: "Safari",
versionSearch: "Version"
},
{
prop: window.opera,
identity: "Opera",
versionSearch: "Version"
},
{
string: navigator.vendor,
subString: "iCab",
identity: "iCab"
},
{
string: navigator.vendor,
subString: "KDE",
identity: "Konqueror"
},
{
string: navigator.userAgent,
subString: "Firefox",
identity: "Firefox"
},
{
string: navigator.vendor,
subString: "Camino",
identity: "Camino"
},
{ // for newer Netscapes (6+)
string: navigator.userAgent,
subString: "Netscape",
identity: "Netscape"
},
{
string: navigator.userAgent,
subString: "MSIE",
identity: "Explorer",
versionSearch: "MSIE"
},
{
string: navigator.userAgent,
subString: "Gecko",
identity: "Mozilla",
versionSearch: "rv"
},
{ // for older Netscapes (4-)
string: navigator.userAgent,
subString: "Mozilla",
identity: "Netscape",
versionSearch: "Mozilla"
}
],
dataOS: [
{
string: navigator.platform,
subString: "Win",
identity: "Windows"
},
{
string: navigator.platform,
subString: "Mac",
identity: "Mac"
},
{
string: navigator.userAgent,
subString: "iPhone",
identity: "iPhone/iPod"
},
{
string: navigator.platform,
subString: "Linux",
identity: "Linux"
}
]
};
BrowserDetect.init();
function getParameterByName(name, url) {
if (!url) url = window.location.href;
name = name.replace(/[\[\]]/g, "\\$&");
var regex = new RegExp("[?&]" + name + "(=([^&#]*)|&|#|$)"),
results = regex.exec(url);
if (!results) return null;
if (!results[2]) return '';
return decodeURIComponent(results[2].replace(/\+/g, " "));
}
function GetIsOrgChatActive(OrgID) {
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/IsOrganizationActive",
method: "POST",
type: 'POST',
data: { Token: Token, OrganizationID: OrgID },
//dataType : "json",
success: function (data) {
fname = CheckOrgChatActive;
if (data.data != undefined)
CheckOrgChatActive(data.data.flag);
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function GetToken(OrgID) {
try {
$.ajax({
url: API_URL + "/Visitor/GenerateTokenForVisitor?orgId=" + OrgID,
method: "POST",
type: 'POST',
success: function (data) {
fname = CheckOrgChatActive;
localStorage.setItem("_vt", data);
GetIsOrgChatActive(OrgID);
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function getSkillID(ButtonID) {
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/GetSkillID",
method: "POST",
type: 'POST',
data: { Token: Token, ButtonID: ButtonID },
success: function (data) {
fname = IsIpBlocked;
if (data.data != null && data.data.SkillID != "") {
IsIpBlocked(data.data.SkillID);
SkillName = data.data.SkillName;
SetCookie('IsGAActive', data.data.IsGAActive)
if (data.data.IsGAActive == true) {
TrackerId = data.data.TrackingID;
AppendGAEvents();
}
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function GetButtonData(ButtonID, SubCampaignID, OrganizationID, Source) {
if(document.getElementsByTagName('head')[0].outerHTML.indexOf('buttonHandler.js') == -1){
return true;
}
if (GetCookie("IsActiveChat") != "1" || IsChatUiLoad == 0) {
var Rdata = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/GetButtonData",
method: "POST",
type: 'POST',
global: false,
data: { Token: Token, ButtonID: ButtonID, SubCampaignID: SubCampaignID, OrganizationID: OrganizationID },
success: function (data) {
if (data != null && data.data != null) {
var isMobile = /iPhone|Android/i.test(navigator.userAgent);
Rdata[0] = data.data.ImagePath;
Rdata[1] = data.data.ButtonHoverText;
Rdata[2] = data.data.IsOperatorOnline;
Rdata[3] = data.data.LastRecID;
Rdata[4] = data.data.CustomeCSSText;
Rdata[5] = data.data.IsQueueLimitExeed;
Rdata[6] = data.data.ChatWindowType;
if (isMobile) {
Rdata[7] = data.data.MinimizedButtonTextMobile;
} else {
Rdata[7] = data.data.MinimizedButtonText;
}
Rdata[8] = data.data.IsHideButton;
if (isMobile) {
Rdata[9] = data.data.MinimizedButtonTypeMobile;
} else {
Rdata[9] = data.data.MinimizedButtonType;
}
Rdata[10] = data.data.btnMobileImage;
Rdata[11] = data.data.btnMobileFloatingCss;
if (Source == 'CreateDynamicControl') {
fname = CreateDynamicControl;
}
else {
fname = CreateButton;
}
CheckResponse(Rdata, fname);
}
else {
var divTag = document.getElementById('' + obj.buttonControlID + '');
if (typeof (divTag) != "undefined" || divTag == null) {
document.getElementById('' + obj.buttonControlID + '').style.display = "none";
}
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
console.log(e.message);
}
}
}
function SavePrechatExitSurveyEvents(OperationCode, SkillID, IsOperatorOnline, MinimizedButtonText, MinimizedButtonType) {
var Rdata = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/SavePrechatExitSurveyEvents",
method: "POST",
type: 'POST',
data: { Token: Token, OperationCode: OperationCode, SkillID: SkillID },
success: function (data) {
SetCookie("chatReferenceID", '', null, '/');
SetCookie("chatReferenceID", data.chatReferenceID, null, '/');
if (GetCookie("IsEmbedded") == "1") {
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/GenerateNewGuid",
method: "POST",
type: 'POST',
data: { Token: Token },
success: function (data) {
if (data.data.Guid != "") {
var exp = GetCookieExp(30);
var path = '/';
var refguid = GetCookie('VisitorRefGuID');
if (refguid == null) {
var visitorRefGuID = GetCookie('visitorGUID');
SetCookie('VisitorRefGuID', visitorRefGuID, exp, path);
}
SetCookie('visitorGUID', data.data.Guid, exp, path);
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
},
complete: function () {
EmbeddedWindowChild(IsOperatorOnline, MinimizedButtonText, MinimizedButtonType);
}
});
}
catch (e) {
}
}
else {
NewWindowChild(IsOperatorOnline);
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function GenerateNewGuid(Source) {
var ARdata = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/GenerateNewGuid",
method: "POST",
type: 'POST',
data: { Token: Token },
success: function (data) {
if (data.data.Guid != "") {
var ResGuid = data.data.Guid;
if (Source == 'SetGUID') {
fname = SetGUID;
if (DynamicNameSpace == "None") {
}
else {
fname = SetGUID;
CheckResponse(ResGuid, fname);
}
}
else {
GenerateNewGUIDAndSetCookie(ARdata);
}
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function GenerateNewTrackID() {
var Rdata = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/GenerateNewTrackID",
method: "POST",
type: 'POST',
data: { Token: Token },
success: function (data) {
fname = GetTrackID;
if (data.data.Guid != "") {
var TrackID = data.data.Guid;
CheckResponse(TrackID, fname);
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function SaveVisitorHistory(Guid, Title, OrganizationID, TrackID, Browser, SessionID, URL) {
var Rdata = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/SaveVisitorHistory",
method: "POST",
type: 'POST',
data: { Token: Token, Guid: Guid, Title: Title, OrganizationID: OrganizationID, TrackID: TrackID, Browser: Browser, SessionID: SessionID, URL: URL },
success: function (data) {
fname = GoForwardAfterSttingTrackID;
if (fname != null && DynamicNameSpace != null) {
CheckResponse('1', fname);
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function IsCustomerIPBlocked(SubCampaignID) {
var CustData = [];
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/IsCustomerIPBlocked",
method: "POST",
type: 'POST',
data: { Token: Token, SubCampaignID: SubCampaignID },
success: function (data) {
fname = InitialFun;
if (data.data != "") {
CustData[0] = data.data.IsBlocked;
CustData[1] = data.data.ChatURL;
templateId = data.data.templateId;
CheckResponse(CustData, fname);
}
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function IsOperatorAvailableCall(SubCampaignID) {
fname = CallForDynamicButton;
RecallOperator('0', fname);
}
function CheckURL(Guid, OrgId) {
var Token = localStorage.getItem("_vt");
try {
$.ajax({
url: API_URL + "/Visitor/CheckURL",
method: "POST",
type: 'POST',
data: { Token: Token, Guid: Guid, OrgId: OrgId },
success: function (data) {
},
error: function (jqXHR, textStatus, errorThrown) {
console.log(jqXHR);
console.log(textStatus);
console.log(errorThrown);
}
});
}
catch (e) {
}
}
function AppendGAEvents() {
var gaUrl = Resource_URL + '/js/GA.js';
if (!IsResourcExists(1, gaUrl)) {
var script = document.createElement('script');
script.type = 'text/javascript';
script.src = gaUrl;
window.document.head.appendChild(script);
}
}
function IsResourcExists(Type, Url) {
// type 1 = Js, 2 = Css
var FilExists = false;
if (Type == 1) {
FilExists = $("script[src='" + Url + "'").length > 0 ? true : false;
}
else if (Type == 2) {
FilExists = $("link[href='" + Url + "'").length > 0 ? true : false;
}
return FilExists;
}
function encodeSessionInfo() {
if (chatURL.indexOf("SessionID={") > -1) {
var sindex = chatURL.indexOf("SessionID=") + 10; //Added 10 to include sessionId key
var eindex = chatURL.indexOf("}") + 1; //Added 1 to include closing bracket
var sessionData = chatURL.substring(sindex + 1, eindex - 1);
//Way 1
chatURL =
chatURL.substring(0, sindex + 1) +
encodeURIComponent(sessionData) +
chatURL.substring(eindex - 1, chatURL.length);
}
}
return {
CometData: CometData,
btnID: btnID,
OrgID: OrgID,
SetGUID: SetGUID,
GetTrackID: GetTrackID,
GoForwardAfterSttingTrackID: GoForwardAfterSttingTrackID,
IsIpBlocked: IsIpBlocked,
subcampaignID: subcampaignID,
buttonControlID: buttonControlID,
BootupScript: BootupScript,
InitialFun: InitialFun,
CreateButton: CreateButton,
GenerateNewGUIDAndSetCookie: GenerateNewGUIDAndSetCookie,
CheckResponse: CheckResponse,
CallForDynamicButtonByComet: CallForDynamicButtonByComet,
ForwardCall: ForwardCall,
RecallOperator: RecallOperator,
CreateDynamicControl: CreateDynamicControl,
CallForDynamicButton: CallForDynamicButton,
CheckOrgChatActive: CheckOrgChatActive
};
};