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FUTURE OF CUSTOMER ENGAGEMENT

November 15-16, 2022
Register Now
 * Agenda
 * Speakers
 * Become a Sponsor
   Sponsorship Opportunities

#CEI



FEATURED SPEAKERS

Brian Cantor

Principal Analyst, CCW Digital Director

CCW Digital

Brooke Lynch

Analyst & Staff Writer

Customer Management Practice

Philip Mandelbaum

Lead Content Analyst

CEI

Con Cirillo

Head Of Customer Experience

Carro

Christine Ducey

Content Analyst

CCW Digital

Brindha Sridhar

Senior Director of Customer Experience

MetroPlusHealth

Karen Naves

SVP of Global Demand Generation

Tealium

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WHY ATTEND

As the call for a unified end-to-end experience grows, customer engagement
operations grow more fragmented. In addition to the usual siloes that separate
service, sales, design, and marketing teams, brands are dealing with the
emergence of new channels and the physical separation of their employees.

How can companies not only overcome these challenges but achieve a new standard
for customer engagement - one in which customers experience a powerful
combination of empathy, personalization, value, and convenience? CEI's Future of
Customer Engagement will provide a roadmap to success in 2023 and beyond.

In addition to revealing how customer preferences, sentiments, and behaviors
have changed (and will continue to change), Future of Customer Engagement will
reveal cutting-edge strategies for exceeding those expectations at every phase
of the customer journey. With insight into innovative technologies, creative
best practices, and savvy management strategies, our content experts will reveal
what you need to know to empower your team to connect with customers like never
before.



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FUTURE OF CUSTOMER ENGAGEMENT


November 15-16, 2022 | 12 PM ET
Join us!
 * Agenda
 * Speakers
 * Become a Sponsor
   Sponsorship Opportunities

#CCWDigital



BECOME A CEI SPONSOR

Our vendor partners get exclusive access to our member community. Learn more and
become a sponsor today.



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