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RXO CONNECT TERMS AND CONDITIONS

Last updated: January 2024

Please read these Terms and Conditions (the “Terms”) carefully before using RXO
Connect™ provided by RXO as Broker, as defined in the Motor Carrier
Transportation Agreement executed between RXO and Carrier (the “Agreement”) and
incorporated by reference and applicable to these Terms. These Terms supplement
your responsibilities as a Carrier or Carrier Representative (each as defined in
the Agreement). If you are not a Carrier or Carrier Representative, you may not
access and use RXO Connect.

Your access to and use of RXO Connect is conditioned on your acceptance of and
compliance with these Terms.  If you are accepting these Terms on behalf of your
Carrier, you represent and warrant that you have the full legal authority to
bind Carrier to these Terms. By accepting these Terms and/or using RXO Connect,
you hereby agree that these Terms of Use constitute a legally binding agreement.


BY ACCESSING OR USING RXO CONNECT YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU
DISAGREE WITH ANY PART OF THE TERMS OR DO NOT CONSENT TO DO BUSINESS
ELECTRONICALLY THEN YOU MAY NOT ACCESS AND USE RXO CONNECT.

These Terms are effective as of the date of your initial use of RXO Connect and
RXO may terminate these Terms, including any rights herein, in RXO’s sole
discretion at any time and for any reason, by providing notice to Carrier.  In
addition, these Terms will terminate immediately and automatically without any
notice if you violate any of the terms and conditions of the Terms or upon
termination of the Agreement.  If there is a conflict between the terms of the
Agreement and these Terms, the Agreement will control. These Terms do not modify
the requirements set forth in any load tender or shipper instructions, and any
use of RXO Connect must comply with those instructions and the Agreement. You
may use RXO Connect if you want to, but RXO does not require you to use RXO
Connect. Upon termination of these Terms for any reason all licenses and rights
granted herein will also terminate.  Any terms by their nature are intended to
continue beyond termination or expiration of these Terms will survive
termination.

Creating an Account. To use RXO Connect, a Carrier must register for an account
(“Account”) via the website at [add URL] and provide certain information as
prompted by the registration form. RXO may register an Account on behalf of
Carrier and/or Carrier Representative.  Carrier represent and warrants that all
information submitted is truthful and accurate at the time it is submitted
and/or validated. Carrier is responsible for maintaining the confidentiality of
its login credentials and is fully responsible for all activities that occur
under its Account or any of its Carrier Representative’s Accounts. Carrier
agrees to immediately notify RXO of any unauthorized use, or suspected
unauthorized use, of its Accounts or any other breach of security. RXO is not
liable for any loss or damage arising from Carrier’s failure to comply with
these requirements.

Carrier Responsibility.  Carrier is solely responsible for each Carrier
Representative assigned an administrative role, a dispatcher role, or both, in
connection with Carrier’s use of RXO Connect and for maintaining the access and
rights of all Carrier Representatives. Carrier agrees to periodically validate
the users with access to RXO Connect on Carrier’s behalf and to remove user
access if a user or Carrier Representative is no longer a representative, agent,
or employee of Carrier. Carrier is, and expressly agrees to be, fully
responsible and liable for the use of RXO Connect by any Carrier Representative,
even if a Carrier Representative is no longer a representative, agent, or
employee of Carrier.

Eligibility. Users must be at least 18 years old to use RXO Connect and RXO
Connect is intended for commercial or business purposes only. By agreeing to the
Terms, you represent and warrant that you are: (i) at least 18 years old; (ii)
that you have not previously been suspended or removed from RXO Connect; and
(iii) that your (Carrier’s) registration and/or use of RXO Connect is in
compliance with any and all applicable laws and regulations.

Scope of License:  Subject to the terms and conditions set forth in these Terms,
RXO hereby grants Carrier (and its Carrier Representative(s)) a limited,
revocable, non-exclusive, non-transferable, non-sublicensable license to use RXO
Connect, and any information included therein. Your access and use of RXO
Connect and these Terms are personal to you, and you may not transfer the
license RXO has granted to you or assign these Terms to someone else.

Personal Information and Privacy.  RXO Connect stores and processes personal
data that you provide and/or have provided to RXO. It is your responsibility to
keep your devices and access to RXO Connect secure. The RXO Privacy Policy
governs RXO’s use of your personal information.

Location Services.  RXO Connect may access location services. RXO Connect stores
and processes personal data that you have provided to us.  By electing to use
RXO Connect, you hereby grant RXO an irrevocable, worldwide, non-exclusive,
fully-paid-up license to store, use, and sublicense the location and/or personal
data.

Compliance with the Law.  You are required to follow all applicable federal,
state, local and other laws, including traffic laws, and you agree you will not
use RXO Connect in violation of any applicable laws.

Internet Connections.  Certain functions of RXO Connect will require an active
internet connection. RXO is not responsible for and accepts no liability for RXO
Connect not working at full functionality if you do not have internet access or
an adequate internet connection.

Third-Party Services.  RXO is not responsible for and accepts no liability for
the way you (or Carrier) use RXO Connect. Further, when you are using RXO
Connect, it is important to bear in mind that, although RXO endeavors to ensure
RXO Connect is updated and correct at all times, RXO Connect does rely at least
in part on third parties and third-party services to function, and RXO cannot
guarantee the accuracy of such services. It is up to you to ensure the services
are accurate. RXO accepts no liability for any loss, direct or indirect, you
experience as a result of relying wholly on the functionality of RXO Connect. 
By using RXO Connect, you (and Carrier) agree that we may transfer relevant data
to third-parties.

Indemnification.  Carrier agrees to indemnify, defend and hold RXO harmless for
all claims, demands, costs, damages (including special, indirect or
consequential damages), fines, penalties, losses, liabilities (including
reasonable attorneys’, accountants’, and experts’ fees and disbursements and
other costs of defense, investigation and settlement, costs of containment,
cleanup and remediation of spills, releases or other environmental
contamination, and costs of enforcement of indemnity obligations), judgments,
penalties, fines and other amounts relating to or arising out of (i) the use or
misuse of RXO Connect by Carrier or a Carrier Representative regardless of
whether a Carrier Representative remains a representative, agent, or employee of
Carrier or (ii) Carrier’s breach of these Terms.  In the event RXO seeks
indemnification or defense from Carrier under this provision, RXO will promptly
notify Carrier in writing of the claim(s) brought against RXO or losses
attributed to misuse by Carrier for which RXO seeks indemnification or defense.
RXO reserves the right, at RXO’s option and in RXO’s sole discretion, to assume
full control of the defense of claims, if applicable, with legal counsel of
RXO’s choice. Carrier may not enter into any third-party agreement that would,
in any manner whatsoever, constitute an admission of fault by RXO or bind RXO in
any manner, without RXO’s prior written consent. In the event RXO assumes
control of the defense of such claim, RXO will not settle any such claim
requiring Carrier to admit liability without Carrier’s prior written approval.

Changes.  RXO is committed to ensuring that RXO Connect is as useful and
efficient as possible. For that reason, RXO reserves the right to make changes
to RXO Connect or to charge for its services, at any time and for any reason.
RXO will not charge you for RXO Connect or its services without providing
advance written notice of change in fee structure or policy.

Updates, Maintenance and Support.  RXO reserves the right to update RXO Connect
at any time. RXO does not warrant or represent that it will update RXO Connect,
or that RXO Connect will work on all browsers or older versions of browsers. RXO
may stop providing RXO Connect and may terminate use of it at any time without
giving notice of termination to you. Unless RXO expressly commits or agrees in
writing otherwise, upon any such termination, (a) the rights and licenses
granted to you in these terms will end; and (b) you must stop using RXO Connect.

Links to Other Web Sites.  RXO Connect may contain links to third-party web
sites or services that are not owned or controlled by RXO. RXO has no control
over, and assumes no responsibility or liability for, the content, privacy
policies, or practices of any third-party web sites or services. You further
acknowledge and agree that RXO will not be responsible or liable, directly or
indirectly, for any damage or loss caused by or alleged to be caused by or in
connection with use of or reliance on any such content, goods or services
available on or through any such third-party web sites or services.

Warranty.  You expressly acknowledge and agree that use of RXO Connect is at
your sole risk, and that the entire risk as to satisfactory quality,
performance, accuracy, and effort is with you. RXO will not have any liability
for any claims, losses, damages, costs, or expenses attributable to any failure
to conform, if any. To the maximum extent permitted by applicable law, RXO
Connect is provided “as is” and “as available,” with all faults and without
warranty of any kind, and RXO hereby disclaims all warranties and conditions
with respect to RXO Connect, whether express, implied, or statutory, including,
but not limited to, the implied warranties or conditions of merchantability, of
satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet
enjoyment, and of non-infringement of third-party rights. RXO does not warrant
(A) against interference with your enjoyment of RXO Connect, (B) that the
functions contained in, or services performed or provided by, RXO Connect will
meet your requirements, (C) that the operation of RXO Connect will be
uninterrupted or error-free, or (D) that defects in RXO Connect will be
corrected. No oral or written information or advice given by RXO, or its
authorized representative, will create a warranty.

Limitation of Liability.  To the extent not prohibited by law, in no event will
RXO be liable for personal injury or any incidental, special, indirect, or
consequential damages whatsoever, including, without limitation, damages for
loss of profits, loss of data, business interruption, or any other commercial
damages or losses, arising out of or related to your use or inability to use RXO
Connect, however caused, regardless of the theory of liability (contract, tort,
or otherwise) and even if RXO has been advised of the possibility of such
damages. Some jurisdictions do not allow the limitation of liability for
personal injury, or of incidental or consequential damages, so this limitation
may not apply to you. In no event will RXO’s total liability to you for all
damages (other than as may be required by applicable law in cases involving
personal injury) exceed the amount of fifty dollars ($50.00). The foregoing
limitations will apply even if the above-stated remedy fails of its essential
purpose.

Intellectual Property Rights.  You agree that RXO Connect contain proprietary
information and material that is owned by RXO or its licensors and is protected
by applicable intellectual property and other laws.  You may not send it on to
anyone else, and you are not allowed to copy or modify RXO Connect, any part of
RXO Connect, or RXO’s trademarks in any way. You are not allowed to decompile,
reverse engineer, disassemble, attempt to extract the source code of, decrypt,
or modify RXO Connect, and you also must not try to translate RXO Connect into
other languages, or make derivative versions. You shall not engage in
“spidering,” “screen scraping,” “database scraping,” harvesting of user
information, or any other automatic means of accessing, logging-in or
registering on this website, or obtaining or accessing any information from or
through the RXO Connect.  RXO Connect itself, and all the trademarks, copyright,
database rights and other intellectual property rights related to it belong to
RXO or its third-party licensors. In the event that a third-party claims RXO
Connect or your possession and use of RXO Connect infringes on any third party’s
intellectual property rights, RXO will be solely responsible for the
investigation, defense, settlement, and discharge of any such intellectual
property infringement claim.  If Carrier or any of Carrier’s employees,
contractors, and agents sends or transmits any communications or materials to
RXO by mail, email, telephone, or otherwise, suggesting or recommending changes
to RXO Connect including without limitation, new features or functionality
relating thereto, or any comments, questions, suggestions, or the like
(“Feedback”), all such Feedback is and will be treated as non-confidential.
Carrier hereby assigns to RXO on Carrier’s behalf, and on behalf of Carrier’s
employees, contractors, and agents, all right, title, and interest in, and RXO
is free to use, without any attribution or compensation to Carrier or any third
party, any ideas, know-how, concepts, techniques, or other intellectual property
rights contained in the Feedback, for any purpose whatsoever, although RXO is
not required to use any Feedback.

Audit. Carrier hereby grants RXO and RXO authorized representatives’ access to
Carrier’s premises and all pertinent documents and other information, whether
stored in tangible or intangible form, including any books, records and
accounts, correspondences, payment, or other transaction information for the
purpose of auditing compliance with this Agreement. Carrier will cooperate fully
with RXO in connection with any such audit or inspection and will grant access
to RXO promptly upon RXO’s request.

Legal Compliance.  You represent and warrant that (A) you are not located in a
country that is subject to a U.S. Government embargo or that has been designated
by the U.S. Government as a “terrorist supporting” country; and (B) you are not
listed on any U.S. Government list of prohibited or restricted parties.

Geographic Restrictions – RXO Connect, and certain content available within RXO
Connect, are currently available only the United States, Mexico, and Canada. You
agree that you will not present any false, inaccurate or misleading information
in an effort to misrepresent yourself as a resident of a supported state or
country, and you will not attempt to circumvent any restrictions on access to or
availability of RXO Connect.

Changes to the Terms.  RXO reserves the right, in its sole discretion, to modify
or replace these Terms at any time.  Your (or Carrier’s) continued use after
such modification(s) or change(s) are made constitutes your (and Carrier’s)
acceptance of such updated Terms.

Governing Law; Venue; Waiver of Jury Trial.  This Agreement will be construed,
to the extent not preempted by applicable federal law, under the laws of the
State of North Carolina, without giving effect to any choice or conflict of law
rules.  All lawsuits shall be brought exclusively in the State of North
Carolina.  Each party consents to the jurisdiction and venue of any court
adjudicating the dispute in accordance with the foregoing sentence.  EACH PARTY
WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY ACTION BROUGHT TO ENFORCE OR DEFEND ANY
RIGHTS OR REMEDIES UNDER THIS AGREEMENT.

Contact Us.  If you have any questions about these Terms, please contact RXO:

11215 N Community House Rd,
Charlotte, NC 28277;
+1 (855) 976-9165
RXOConnectSupport@RXO.com

©2024 RXO, Inc.  All rights reserved.

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