www2.servicedeskinstitute.com Open in urlscan Pro
35.174.150.168  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Outstanding IT Service's train with SDI.
Is this email not displaying correctly?
View it in your browser.

Hi Colton, 

Our training courses and workshops are designed to boost the efficiency of your
service, drastically improving customer satisfaction. 

SDI’s Professional Standards are frequently reviewed by an international
committee of industry experts, top service management professionals and ITSM
practitioners so that our qualifications, training courses and workshops are
based on the most recent industry best practice.
 
Explore our Training & Development Calendar here:
 


We have courses designed to make the perfect Service Desk Analyst, Senior
Analysts to Team Leaders and Service Desk Managers. Alongside essential ITIL 4
development courses and training workshops which focus on solving important
issues the ITSM community is currently facing (such as essential help on Metrics
and Reporting, and Managing The Customer Experience). Members of SDI also get an
amazing 15% discount on every course!

"Your team come back inspired and revitalised! You really see the difference in
the motivation of your team" - Julie Wells, National Physical Laboratory
 

“Many thanks for the boost of confidence this training has given me and for all
the helpful tips and information. It was really refreshing to be guided by
someone who has a clear passion in delivering great service and who also has
lots of experience in helping others to do so.“ – Dan Upton, Plymouth University


Please don't hesitate to get in touch if you have any questions about
SDI's training. We can even offer you exclusive "in-house" training specifically
for your team. Simply reply to this email or use our live chat - we're always
happy to help!

Best Regards,
Membership Team 
Service Desk Institute
01689 889 100





Copyright © 2022, All rights reserved.
          
update email preferences l unsubscribe