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 * Home
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 * USB-A Display Adapters
 * USB32VGAES



Installation/setup guide with video is available in our IT Pro Community
Technical Specifications
Drivers & Downloads
Learn why IT Pros trust StarTech.com for performance connectivity accessories.


USB 3.0 TO VGA ADAPTER - SLIM DESIGN - 1920X1200


USB 3.0 EXTERNAL VIDEO & GRAPHICS CARD | MULTI-MONITOR | USB-POWERED | SUPPORTS
WINDOWS®

Product ID: USB32VGAES
No rating value average rating value is 0.0 of 5. Read 0 Reviews Same page link.

 
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 * Slim lightweight design
 * Ultra-portable
 * SuperSpeed USB 3.0 (5 Gbps)
 * Supports High-Definition video resolutions up to 1920x1200/1080p
 * USB-powered - No external power adapter required
 * Supports Mirrored, Extended or Primary display configurations
 * Supports display rotation

View Less


--------------------------------------------------------------------------------


Buy from Reseller or Distributor
or
Add to cart

Your price
$68.99 USD
In stock
USA: 3,232 | CAN: 91
Volume order:
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Reseller pricing:
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USB 3.0 to VGA Adapter - Slim Design - 1920x1200
Product ID: USB32VGAES
 * Overview
 * Technical Specifications
 * Accessories
 * Drivers & Downloads
 * Product Support


 * Overview
 * Technical Specifications
 * Accessories
 * Drivers & Downloads
 * Product Support

 * Description
 * Applications
 * Benefits
 * Partner Numbers

The USB32VGAES Slim USB 3.0 to VGA Adapter turns a USB 3.0 port into a VGA
output port with 1920x1200/1080p video support. The adapter minimizes clutter
with a slim design that seamlessly blends with your video cable - an ideal
space-saving solution for multi-monitor applications on Ultrabook™, laptop, or
desktop computers.



Functioning as an external graphics card, this USB to VGA adapter provides a
convenient way to add multi-monitor capability to a USB 3.0-enabled desktop or
laptop computer (optimal performance from USB 3.0, backward compatible with USB
2.0).

To save space while travelling, this ultra-portable USB to VGA adapter features
a lightweight, small footprint design that fits easily in a laptop carrying bag.

Leveraging the high-bandwidth (5 Gbps) SuperSpeed USB 3.0 interface, the adapter
delivers smooth, high-definition content to your VGA display/projector. The
adapter can be used to mirror your primary desktop, showing the same image on
each display, or to extend your desktop to double your workspace and increase
your productivity.

The USB32VGAES is backed by a StarTech.com 3-year warranty and free lifetime
technical support.



Recommended System Requirements:
CPU: Quad Core 2.4GHz or Higher (i5 recommended)
RAM: 4GB or higher
USB 3.0 port (Backwards compatible with USB 2.0)









--------------------------------------------------------------------------------


APPLICATIONS

 * Run multiple applications on different screens - check your email on one
   display and search the web on the other
 * Have reference material on one display and a working document copy on the
   other
 * Add multi-monitor capability to a single computer, to create engaging
   multimedia presentations

 * Use the adapter to connect your PC to your VGA-equipped projector or display
   for viewing family pictures and movies
 * View large or multiple spreadsheets across several displays
 * Add a secondary VGA display with full HD capability

--------------------------------------------------------------------------------


THE STARTECH.COM ADVANTAGE

 * Minimizes clutter, with a slim design that blends seamlessly with your video
   cable
 * Ensures smooth, High-Definition video content, using a high bandwidth USB 3.0
   connection
 * Ideal for travel with an ultra-portable small footprint and lightweight
   design

--------------------------------------------------------------------------------


PARTNER NUMBERS

A.B. Distributing, Inc.STAR-USB32VGAES
ASI146726
D&HUSB32VGAES
INTCOMEX Latin AmericaAB120GEN09
Ingram Micro USATW6115
TD SYNNEXSTA-USB32VGAES
UPC065030854870
 * Compatibility
 * Specifications
 * Compliance & Certifications


COMPATIBILITY

 * 
 * 
 * 
 * 

Windows® 11
Windows® 10 (32/64)
Windows 8 / 8.1 (32/64)
Windows 7(32/64)
Windows Vista (32/64)
Windows XP (32/64)

--------------------------------------------------------------------------------


SPECIFICATIONS

Warranty Information
Warranty
3 Years

--------------------------------------------------------------------------------

Connector(s)
Connector A
1 - USB Type-A (9 pin, 5 Gbps)
Connector B
1 - VGA (15 pin, High Density D-Sub)

--------------------------------------------------------------------------------

Environmental
Operating Temperature
0°C to 50°C (32°F to 122°F)
Storage Temperature
-10°C to 75°C (14°F to 167°F)
Humidity
< 85% non-condensing

--------------------------------------------------------------------------------

Hardware
AV Input
USB 3.2 Gen 1 (5Gbps)
AV Output
VGA
Ports
1
USB Pass-Through
No
Memory
16MB
Chipset ID
Trigger - T5-302

--------------------------------------------------------------------------------

Packaging Information
Package Height
1.3 in [3.2 cm]
Package Length
5.9 in [15.1 cm]
Shipping (Package) Weight
5.2 oz [148.0 g]
Package Width
6.7 in [17.1 cm]
Package Quantity
1

--------------------------------------------------------------------------------

Performance
Maximum Analog Resolutions
1920x1200/1080p
Supported Resolutions
Widescreen(16/32 bit):
1920x1200, 1920x1080, 1680x1050, 1600x900, 1440x900, 1360x768, 1280x800,
1280x768, 1280x720

Standard(16/32 bit):
1600x1200, 1400x1050, 1280x1024, 1280x960, 1152x864, 1024x768, 800x600
Wide Screen Supported
Yes

--------------------------------------------------------------------------------

Physical Characteristics
Weight of Product
0.9 oz [25.0 g]
Color
Black
Material
Plastic
Cable Length
2.4 in [62 mm]
Product Length
7.5 in [19.0 cm]
Product Width
1.0 in [2.5 cm]
Product Height
0.5 in [1.2 cm]

--------------------------------------------------------------------------------

Power
Power Source
USB-Powered

--------------------------------------------------------------------------------

Software
OS Compatibility
Windows® 11
Windows® 10 (32/64)
Windows 8 / 8.1 (32/64)
Windows 7(32/64)
Windows Vista (32/64)
Windows XP (32/64)
Microsoft WHQL Certified
Yes

--------------------------------------------------------------------------------

Special Notes / Requirements
System and Cable Requirements
System Processor: Quad Core 2.4GHz (i5 recommended)
System Memory: 4GB
Note
Connect a maximum of five USB video adapters on a single computer. Support for
multiple adapters will vary depending upon your system resources
This USB video adapter is not intended for graphical intensive applications,
such as gaming

--------------------------------------------------------------------------------

What's in the Box
Included in Package
1 - Slim USB 3.0 Video Adapter
1 - Driver CD
1 - Instruction Manual

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------


COMPLIANCE & CERTIFICATIONS

View downloadable documentation
 * 
 * 
 * 
 * 
 * 
 * 


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DRIVERS & DOWNLOADS

Manual(s):
quick_start_gude_[trigger]_usb_display_adapter.pdf
Version:
Language:EN
full_product_manual_[trigger]_usb32vgaes.pdf
Version:
Language:EN

--------------------------------------------------------------------------------

Driver(s):
[trigger] usb display adapter.zip
Version: 23.01.0130.3679
Language:EN
windows_release_notes.txt
Version:
Language:EN

--------------------------------------------------------------------------------

Datasheet
usb32vgaes_Datasheet.pdf
Version:Datasheet
Language:EN

--------------------------------------------------------------------------------

TALK TO AN ADVISOR

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)
 * FAQs
 * Compliance and safety


PRODUCT SUPPORT

FREQUENTLY ASKED QUESTIONS

INSTALLATION

How do I install my USB video adapter in Windows 7 / 8 / 10 / 11? (.exe method)

Play video

Note: Do not physically connect the USB video adapter to your computer until you
are instructed to (Step 5).

Prior to installing this device, please ensure that your operating system is up
to date (for example, you have installed the most recent service pack).

To install the driver:

 1. Download the latest drivers from the StarTech.com website
    (http://www.startech.com/Support). You can find the part number and product
    ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is
associated with your user account (for example, C:\Users\your_name\Downloads).

 2. Once the download is complete, right-click the zip folder that you
    downloaded, select Extract All, and follow the on-screen instructions.
 3. In the list of extracted files, right-click the Setup.exe file and select
    Run as Administrator.

Note: If the Run as Administrator option is not available, you might be
attempting to run the installer from within the zipped file. Extract the files
using the instructions in Step 2.

 4. Follow the on-screen prompts to install the device drivers and restart the
    computer when prompted.
 5. Once Windows has restarted, connect the USB video adapter to your computer.
 6. Your computer will automatically complete the driver installation and your
    device should be ready to use.

Note: Installation may take several seconds to complete. During the installation
your display might flicker; this is normal. Once the installation has completed
you will see your Windows desktop extended to the additional monitor.

opens in new window
How do I install my USB video adapter in Windows XP? (.exe method)


Note: Do not physically connect the USB video adapter to your computer until you
are instructed to (Step 5).

Prior to installing this device, ensure that your operating system is up to date
(for example, you have installed the most recent service pack).

To install the driver:

 1. Download the latest drivers from the StarTech.com website
    (http://www.startech.com/Support). You can find the part number and product
    ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is
associated with your user account (for example, C:\Documents and
Settings\your_name\My Documents\Downloads).

 2. Once the download is complete, right-click the zip folder that you
    downloaded, select Extract All, and follow the on-screen instructions.
 3. In the list of extracted files, double-click the Setup.exe file.
 4. Follow the on-screen prompts to install the device drivers and restart the
    computer when prompted.
 5. Once Windows has restarted, connect the USB video adapter to your computer.
 6. Your computer will automatically complete the driver installation and your
    device should be ready to use.

Note: Installation may take several seconds to complete. During the installation
your display might flicker; this is normal. Once the installation has completed
you will see your Windows desktop extended to the additional monitor.

opens in new window
How do I uninstall the StarTech.com USB video adapter from my computer?


Note: Physically disconnect your USB Video Adapter from the computer before
completing the steps below.

Windows 11 / 10 / 8

 1. On your keyboard, press the Windows Key + X.
 2. Click Control Panel.
 3. Click Programs and Features.
 4. Click Uninstall a program to display a list of all installed software on
    your computer.
 5. Locate and select the USB Display Device (Trigger Family) software.
 6. Click Uninstall at the top of your screen to begin the removal process and
    restart your computer when prompted.

Windows 7 / Vista

 1. Click Start.
 2. Click Control Panel.
 3. Click Programs and Features.
 4. Click Uninstall a program to display a list of all installed software on
    your computer.
 5. Locate and select the USB Display Device (Trigger Family) software.
 6. Click Uninstall at the top of your screen to begin the removal process and
    restart your computer when prompted.

Windows XP

 1. Click Start.
 2. Click Control Panel.
 3. Click Add/Remove Programs to display a list of all installed software on
    your computer.
 4. Locate and select the USB Display Device (Trigger Family) software.
 5. Click Remove to begin the removal process and restart your computer when
    prompted.

opens in new window

TROUBLESHOOTING

There is no video signal shown on the display. How do I fix this?

 1. Our driver may not be installed or is out of date.  Install the latest
    driver from StarTech.com’s website.
 2. The primary display adapter for the computer has an outdated or basic driver
    installed. Update the video driver using the manufacturer’s support site.
 3. The product requires an existing video controller (onboard or discrete) from
    Intel, AMD, or NVIDIA.  The video controller must have a WDDM (Windows
    Display Driver Model), compatible driver. Most video controllers from 2008
    or newer will meet this requirement.
 4. An incompatible operating system is being used (i.e., MCT based adapter and
    macOS).  If using a Mac, we recommend exchanging the product for a
    DisplayLink based version.
 5. The display connected to the StarTech.com adapter is set to the wrong video
    input. Use the display’s on-screen display menu to select the correct input.
 6. The following only applies to computers running Windows 8.1 or older
    operating systems. USB video adapters and some USB docking stations use
    different chipsets (ex. DisplayLink/Synaptics, MCT, Fresco, Silicon Motion).
    They will not work together on the same computer. If you are running into
    problems trying to use multiple USB video products, please check our Tech
    Specs to determine which chipset each product uses. If they do not match,
    then they will not work together.

opens in new window
The video signal is not clear or a portion is cut off. How do I fix this?

 1. If using a display with VGA input, use the On-Screen Display menu to perform
    an auto-adjust of the image.
 2. Adjust the resolution to be the exact resolution and refresh rate
    recommended by the display manufacturer.

opens in new window
I’m not able to install the driver. How do I fix this?


Your user account may require administrator privileges to install the driver. 
If the computer is managed by the IT department or service provider, they may
need to be contacted to help with this step.

opens in new window
Why can't I playback Netflix or other HDCP content with my USB video adapter?


Playback of HDCP content is not supported. Content from Netflix, Amazon Prime
Video, Disney+, iTunes, Hulu, etc. may not work on USB-connected displays. We
recommend using these apps on displays connected to your video card or
motherboard. If using a laptop, use the integrated display, or the video ports
built-in to the laptop.

opens in new window
Audio is not working. How do I fix this?


Ensure the Sound Playback device in Windows (or Output device in macOS) has been
set to be our USB audio device.

opens in new window
Everything is hooked up but nothing is working. What should I do? (Windows)

Play video

When you troubleshoot issues with a USB video adapter, there are some quick
tests that you can complete to rule out potential problems. You can test to make
sure that the following components are working correctly and are not the source
of the issue:

 * Video cables

 * Video source

 * Video destination

 * USB video adapter

To test your setup components, try the following:

 * Use the video cables, video source, video destination, and USB video adapter
   in another setup to see if the problem is with the components or the setup.

 * Use a different video cable, video source, video destination, and USB video
   adapter in your setup to see if the problem persists. Ideally, you should
   test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

 * Test each cable individually.

 * Use short cables when you are testing.

When you test the video cables, video source, video destination, and USB video
adapter, it is recommended that you do the following:

 * Check Device Manager under Display adapters, Universal Serial Bus
   controllers, or USB Display adapters. To do this, press the Windows key + R,
   type devmgmt.msc, and press Enter to open Device Manager.

 * If you do not see the USB video adapter in Device Manager, refer to the
   following FAQ: https://www.startech.com/en-us/faq/usb-cannot-detect-windows.

 * If the device is listed with an error, reinstall the drivers following the
   instructions on the website.

 * Check to see if your video card drivers are current. You can check what video
   card you have in Device Manager under Display adapters. It is recommended
   that you go directly to the video card manufacturer's website to check for
   the latest drivers.

 * Check to see if the monitor is being detected by Windows.

To check to see if Windows is detecting the monitor using a computer that is
running a version of Windows XP, do the following:

 * Right-click on the desktop and click Properties.
 * Click the Settings tab.
 * If you see Drag the monitor icons to match the physical arrangement of your
   monitors, it means that Windows is detecting more than a single monitor. You
   can click the drop-down menu under Display to see which monitors are
   detected. This option is not available if Windows only detects a single
   monitor.

To check to see if Windows is detecting the monitor using a computer that is
running a version of Windows Vista, Windows 7, or Windows 8, do the following:

 * Right-click on the desktop and click Screen Resolution.
 * You can click the drop-down menu under Display to see which monitors are
   detected.

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Some graphics are not rendered correctly on the USB connected display when using
Microsoft Office applications or web browsers. How do I fix this?

Play video

If hardware acceleration is enabled on any of your software applications, it can
result in poor resource management and limit the performance of your video
device. If you experience this problem, you should disable hardware acceleration
in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems,
complete one of the following series of steps, depending on what software
application(s) or operating system that you are running.

Chromium-Based Microsoft Edge:

 

 1. Click the Options icon (it has three dots on it).
 2. Click Settings.
 3. Click System.
 4. Uncheck Use hardware acceleration when available.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

 1. Click the Start button.
 2. Open Control Panel.
 3. Click Network and Internet.
 4. Click Internet Options.
 5. Click the Advanced tab.
 6. Browse to the Accelerated graphics screen.
 7. Select the Use software rendering instead of GPU rendering check box.
 8. Click Apply.
 9. Restart your computer.

Mozilla Firefox

 1. Open Firefox.
 2. Press the Alt key.
 3. Click Tools and Options.
 4. Click the Advanced icon.
 5. Click the General tab.
 6. Under Browsing, clear the Use hardware acceleration when available check
    box.
 7. Click the OK button.
 8. Restart your web browser.

Google Chrome

 1. Open Google Chrome.
 2. Click the Options icon (it has three horizontal lines on it).
 3. Click Settings.
 4. Click Show advanced settings.
 5. Scroll to the bottom of the screen and clear the Use hardware acceleration
    when available check box.
 6. Restart your web browser.

Microsoft Office 2013 / 2010

 1. Open any program in Microsoft Office (for example, Microsoft Word).
 2. Click the File tab.
 3. In the menu on the left side of the screen, click Options.
 4. Click Advanced.
 5. Under Display, select the Disable hardware graphics acceleration check box.
 6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

 1. Press the Windows key +X.
 2. Click Control Panel.
 3. Click Personalization.
 4. Select a high-contrast theme.

Windows 7 / Vista

 1. Click the Start button.
 2. Click Control Panel.
 3. Click Personalization.
 4. Select a non-Aero theme. Ideally, you should select a basic and
    high-contrast theme.

Windows XP

 1. Click the Start button.
 2. Open the Control Panel.
 3. Select Display.
 4. Click the Settings tab.
 5. Click Advanced.
 6. Click the Troubleshooting tab.
 7. Move the Hardware Acceleration slider to None.
 8. Restart your computer.

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Why do I lose my additional monitor(s) when my computer wakes up from sleep mode
in Windows?


If the display connected through your USB display adapter does not wake up after
your computer has been in extended hibernation, it is likely that Windows has
automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during
hibernation, to prevent this from happening.

Windows 8 / 10

 1. On your keyboard, press the Windows key + X and select Control Panel.
 2. Click Hardware and Sound, then click Power Options.
 3. Click Change plan settings for the plan you want to change.
 4. Click Change advanced power settings.
 5. Click the plus sign (+) next to “USB settings” and “USB selective suspend
    setting” to expand the options and change the setting to Disabled.
 6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after
applying these settings to re-establish the connection.

Windows 7 / Vista

 1. Click the Start button and select Control Panel.
 2. Click Hardware and Sound, then click Power Options.
 3. Click Change plan settings for the plan you want to change.
 4. Click Change advanced power settings.
 5. Click the plus sign (+) next to “USB settings” and “USB selective suspend
    setting” to expand the options and change the setting to Disabled.
 6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after
applying these settings to re-establish the connection.

Windows XP

 1. On your desktop, right-click the My Computer icon and select Properties.
 2. Click the Device Manager tab.
 3. Expand Universal Serial Bus controllers by clicking the arrow to the left of
    it.
 4. Right-click the first USB Root Hub device and select Properties.
 5. Click the Power Management tab.
 6. Clear the box next to Allow the computer to turn off this device to save
    power.
 7. Click OK to apply the setting.
 8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus
    Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after
applying these settings to re-establish the connection.

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Why does one of my connected displays turn off when my USB video adapter is
connected?


While the purpose of our USB Video Adapters are to add an additional video
output to your laptop or desktop computer, these adapters still require some
resources from your internal video card. On a small number of video cards,
adding a USB Video Adapter can exceed the limit of available resources, causing
one of the connected displays to turn off.

As a possible workaround for this issue, we recommend using a more powerful USB
Video Adapter that has a higher amount of integrated RAM, such as our
USB32VGAPRO (512MB), USB32DVIPRO (512MB), or USB32HDDVII (1GB).

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Will my touchscreen / all-in-one computer work with a USB Video Adapter?


Touchscreen Monitors

A mixture of touchscreen and non-touchscreen displays can cause a conflict with
your internal video card. Because of this limitation, touchscreen functions may
be disabled when the USB Video Adapter is connected, or the USB Video Adapter
may not work at all. Contact the manufacturer of your system to confirm whether
your specific model can support a secondary display or not.

All-in-One Computers

Many all-in-one computer systems limit the number of possible monitors to one.
This is a limitation in how all-in-one computers are typically manufactured, so
adding an external display may not be possible regardless of which USB video
adapter is used. Contact the manufacturer of your system to confirm whether your
specific model can support a secondary display or not.

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Why am I experiencing issues with remote desktop software and USB video
adapters?


When you use remote desktop software to access a computer with a USB video
adapter, keep the following things in mind:

 * Not all remote desktop software supports multiple monitors.
 * Not all remote desktop software supports monitors that use USB video
   adapters.
 * If the primary monitor is a monitor that uses a USB video adapter, you might
   run into problems.  If you do, try to continue to log in as the display might
   come back once you log in.

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How to Arrange Windows Monitors to Fix Mouse Issues


In order for your mouse to move properly between your monitors you must
rearrange your monitors in Windows to match the physical location of your
monitors on your desk. To do so, complete the following based on your operating
system:

Windows 11

 1. Click on the Windows Icon in the Taskbar (or the Windows key on the
    keyboard) and search for Display Settings.
 2. Click on Multiple Displays.
 3. Click Identify to display the numbers on each connected monitor, showing how
    the operating system has assigned their positions.
 4. Click and drag the monitor icons to best match your physical setup.
 5. Click Apply to confirm the changes and close the window.

Windows 10 and Windows  8

 1. On your keyboard, press the Windows key + X and select Control Panel.
 2. Click Appearance and Personalization, then click Display.
 3. Click the Resolution or Adjust Resolution option from the left column, which
    will display your monitors as numbered icons.
 4. Click Identify to display the numbers on each connected monitor, showing how
    the operating system has assigned their positions.
 5. Click and drag the monitor icons to best match your physical setup.
 6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

 1. Click the Start button and select Control Panel.
 2. Click Appearance and Personalization, then click Display.
 3. Click the Resolution or Adjust Resolution option from the left column, which
    will display your monitors as numbered icons.
 4. Click Identify to display the numbers on each connected monitor, showing how
    the operating system has assigned their positions.
 5. Click and drag the monitor icons to best match your physical setup.
 6. Click OK to apply the changes and close the window.

Windows XP

 1. Click the Start button and select Control Panel.
 2. Double-click Display.
 3. Click the Settings tab, which will display your monitors as numbered icons.
 4. Click Identify to display the numbers on each connected monitor, showing how
    the operating system has assigned their positions.
 5. Click and drag the monitor icons to best match your physical setup.
 6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop,
refer to the following
FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

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Why does my mouse pointer disappear on the secondary monitor using my
StarTech.com USB video adapter?


If Display pointer trails or Enhance pointer precision is enabled in your mouse
settings, it can cause visibility issues with your mouse pointer on the display
attached to the USB video adapter.

To resolve the issue, you can disable Display pointer trails and Enhance pointer
precision, by following the steps below:

Windows 10 / 8

 1. On your keyboard, hold down the Windows Key and press X.
 2. Click Control Panel.
 3. Click Hardware and Sound.
 4. Click Mouse located under Devices and Printers.
 5. Click the Pointer Options tab.
 6. Remove the check box from the Display pointer trails box.
 7. Remove the check from the Enhance pointer precision box.
 8. Click the Apply button.


Windows 7 / Vista

 1. Click Start.
 2. Click Control Panel.
 3. Click Hardware and Sound.
 4. Click Mouse located under Devices and Printers.
 5. Click the Pointer Options tab.
 6. Remove the check from the Display pointer trails box.
 7. Remove the check from the Enhance pointer precision box.
 8. Click the Apply button.


Windows XP

 1. Click Start.
 2. Click Control Panel. 

Note: If your control panel is set to category view select Switch to Classic
View

 3. Click Mouse.
 4. Click the Pointer Options tab.
 5. Under visibility, remove the check box from Display pointer trails.

If this has not resolved your issue, refer to the following
FAQ: https://www.startech.com/faq/usb-video-adapters-hardware-acceleration.

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HOW TO

How do I configure additional displays in Windows?



WINDOWS 11

To configure displays in Windows 11, complete the following:

 1. Press the Windows + I (capital letter i) keys together to open Settings
 2. Click 'System' > 'Display'
 3. Click 'Duplicate these displays' and choose 'Extend these displays' (if
    needed).
 4. Click ‘Identify’ to determine the number assigned to each display.
 5. Drag and drop each display accordingly to the physical layout on your desk. 
 6. Click the Apply button. 


WINDOWS 10

To configure displays on Windows 10, complete the following:

 1. Press the Windows + I (capital letter i) keys together.
 2. Click 'System' > 'Display'
 3. Under the ‘Multiple displays’ section, select ‘Extend Desktop To This
    Display.’  
 4. Click ‘Identify’ to determine the number assigned to each display.
 5. Drag and drop each display accordingly to the physical layout on your
    desk.  
 6. Click the Apply button. 

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How do I confirm that Windows detects my USB device?


To confirm that Windows detects your USB device, complete the following:

 1. Press the Windows key+R, type devmgmt.msc, and press Enter.
 2. In Device Manager, under the appropriate heading, confirm that your
    expansion card is listed and that there isn't an exclamation mark next to
    it.  For example, a USB controller card would be under Universal Serial Bus
    controllers.

Your USB device is listed according to the name of the chipset. To determine the
name of the chipset of your USB device, navigate to www.StarTech.com and look on
the Technical Specifications tab for your product.

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How to Mirror Displays on Windows


Windows 10 / 8

 1. On your keyboard, press the Windows Key + X and select Control Panel.
 2. Click Appearance and Personalization, then click Display.
 3. Click the Resolution or Adjust Resolution option from the left column.
 4. Expand the drop-down menu next to “Multiple displays” and select Duplicate
    these Displays.
 5. Click OK to apply the changes and close the window.

Windows 7 / Vista

 1. Click the Start button and select Control Panel.
 2. Click Appearance and Personalization, then click Display.
 3. Click the Resolution or Adjust Resolution option from the left column.
 4. Expand the drop-down menu next to “Multiple displays” and select Duplicate
    these Displays.
 5. Click OK to apply the changes and close the window.

Windows XP

 1. Click the Start button and select Control Panel.
 2. Double-click Display.
 3. Click the Settings tab.
 4. Un-check the box beside Extend my Windows desktop onto this monitor.
 5. Click OK to apply the changes and close the window.

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BEFORE YOU BUY

Will a USB video adapter work if I don't have a video card or onboard video in
my computer?


No, this product requires a video card or onboard video to already be present in
the computer. Please also make sure that the latest video driver is installed
for the existing video controller. 

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VIDEO

What is the difference between mirroring, spanning, and extending monitors?


Mirroring monitors means that you see the same thing on multiple monitors. 

Spanning monitors means that your computer interprets all of the monitors that
are spanning as one giant monitor. You can see different things on each monitor,
and your desktop, taskbar, Start menu, and background are stretched across the
monitors.

Extending monitors means that your computer interprets the monitors that you are
extending as separate devices. You can see different things on each monitor, and
your desktop background is displayed on each monitor.

In general, video splitters can only be used to mirror monitors. If you want to
extend your desktop across monitors, you need to make a separate video
connection for each monitor that you are attaching. If you want to attach more
monitors than your computer has video ports for, you can read about USB Video
Adapters here: www.startech.com/AV/USB-Video-Adapters/.

If you are using a video card with a DisplayPort connection that supports
DisplayPort 1.2 you can use MST hubs from StarTech.com to extend your desktop to
each monitor.

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--------------------------------------------------------------------------------

COMPLIANCE AND SAFETY

COMPLIANCE LETTERS

RoHS & REACH Certificate of Compliance
Language:EN

--------------------------------------------------------------------------------

Waste Electrical and Electronic Equipment Directive (WEEE)
Language:EN

--------------------------------------------------------------------------------

Country of Origin (COO)
Language:EN

--------------------------------------------------------------------------------

Declaration of Conformity (DOC)
Language:EN

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

SAFETY MEASURES

 * If product has an exposed circuit board, do not touch the product under
   power.
 * If Class 1 Laser Product. Laser radiation is present when the system is open.
 * Wiring terminations should not be made with the product and/or electric lines
   under power.
 * Product installation and/or mounting should be completed by a certified
   professional as per the local safety and building code guidelines.
 * Cables (including power and charging cables) should be placed and routed to
   avoid creating electric, tripping or safety hazards.

TALK TO AN ADVISOR

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)
*Product appearance and specifications are subject to change without notice.


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