support.refnow.com Open in urlscan Pro
104.16.53.111 Public Scan

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Add Verdict Report

Submitted URL:
https://support.refnow.com/
Effective URL:
https://support.refnow.com/hc/en-gb
Submission: On September 27 via automatic, source certstream-suspicious (September 27th 2023, 7:59:22 am UTC) — Scanned from DE

Summary HTTP 14 Redirects Behaviour Indicators

Summary

This website contacted 4 IPs in 1 countries across 3 domains to perform 14 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.refnow.com.
TLS certificate: Issued by R3 on September 26th 2023. Valid for: 3 months.

This is the only time support.refnow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
4 9	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
6	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
14	4

9 104.16.53.111 (United States) 4 redirects

ASN13335 (CLOUDFLARENET, US)

support.refnow.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
refnow.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 104.18.70.113 (United States)

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.18.72.113 (United States)

ASN13335 (CLOUDFLARENET, US)

p29.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
8	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 3606 p29.zdassets.com — Cisco Umbrella Rank: 180419 theme.zdassets.com — Cisco Umbrella Rank: 16507	474 KB
8	refnow.com 3 redirects support.refnow.com	11 KB
1	zendesk.com 1 redirects refnow.zendesk.com	804 B
14	3

	Domain	Requested by
8	support.refnow.com	3 redirects static.zdassets.com support.refnow.com
4	static.zdassets.com	support.refnow.com
2	theme.zdassets.com	support.refnow.com p29.zdassets.com
2	p29.zdassets.com	support.refnow.com
1	refnow.zendesk.com	1 redirects
14	5

This site contains no links.

Subject Issuer	Validity	Valid
support.refnow.com R3	`2023-09-26` - `2023-12-25`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://support.refnow.com/hc/en-gb
Frame ID: B4A0BF4B682826CFC383E1795B670666
Requests: 12 HTTP requests in this frame

Frame: https://support.refnow.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Frame ID: 7AF07FBAD2865F6FDF37B7C6216D8FE1
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

RefNow

Page URL History Show full URLs

https://support.refnow.com/ HTTP 302
https://support.refnow.com/hc HTTP 301
https://support.refnow.com/hc/en-gb Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Page Statistics

14
Requests

79 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

4
IPs

1
Countries

484 kB
Transfer

1205 kB
Size

4
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.refnow.com/ HTTP 302
https://support.refnow.com/hc HTTP 301
https://support.refnow.com/hc/en-gb Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4

https://refnow.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

Request Chain 11

https://support.refnow.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://support.refnow.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

14 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-gb Show response
support.refnow.com/hc/
Redirect Chain

https://support.refnow.com/
https://support.refnow.com/hc
https://support.refnow.com/hc/en-gb

12 KB
5 KB

233ms
232ms

Document
text/html

104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

6707acb24cd0de753fa04b7d212246f0afa5d9fd204906c123f611f2cad09d1f

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 80d234d08b161c19-FRA
content-encoding: br
content-language: en-gb
content-type: text/html; charset=utf-8
date: Wed, 27 Sep 2023 07:59:16 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7m5yuBB5%2FNePRgAn3dSFFG2URdWqLFIXZyjYdQUhjk5uI22Etsq9tsaPvpzHzQay7hh8nFBRbAX0CdQ%2B1oy2VyhNIgoONxaOWvA6CJKFD2%2BAVn61qm%2FEx4RhDbUzEC7Kb%2FS3EA%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 80d234d0939a1c19-FRA
x-runtime: 0.162108
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-87887b4ff-qdgrn
x-zendesk-processed-host-header: support.refnow.com

Redirect headers

cache-control: max-age=0, public
cf-cache-status: DYNAMIC
cf-ray: 80d234cfca841c19-FRA
content-language: en-gb
content-type: text/html; charset=utf-8
date: Wed, 27 Sep 2023 07:59:16 GMT
location: https://support.refnow.com/hc/en-gb
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=bxomOOXf%2FdTddhyxkh2TXOE438rxLwQbYAfTTJoeH1%2Bayoj%2BwYuZOV8bOyoKaeptyIDwVdRPPaK96HlN8exVx4KhvnZjDQYGmkdrZfj8jml0uXKgcy0CqwegU%2FtZ8m4EumEYjQ%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
x-frame-options: SAMEORIGIN
x-request-id: 80d234cfca841c19-FRA
x-runtime: 0.044645
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-87887b4ff-28hgv
x-zendesk-processed-host-header: support.refnow.com

GET
H2 200 application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 58ms
28ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:16 GMT
x-amz-version-id: 9D5gcm9n9uhdZO.N0l6Zbm.H6MZ2rW.T
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: DMG9ZC1VK66TFXMJ
age: 7796
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: pif+fRx6nzmSXrmSb9S6umZzQMyLPQEN9ljTuoCeHZzlaGw80G4xmwzhUlFSOkPdjDh3oHDqZctCaF0KlkSAWA==
last-modified: Tue, 19 Sep 2023 13:03:29 GMT
server: cloudflare
etag: W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=eYprMyGZN30PPWns4bRwq%2FWA0S7CcLeXx0FwHeUVCSYyLsmyL8MRUMvJIcPo4Q12BPoFxaZfDN%2BU7me21K%2B9LpRX6zBE%2F9uePX3zCr4Ox8RHEtCVfoNFtGkDbArhY1qeM1E6wsI%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 80d234d23b333666-FRA

GET
H2 200 style.css
p29.zdassets.com/hc/theming_assets/14065450/5600678462877/ 95 KB
17 KB 152ms
107ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p29.zdassets.com/hc/theming_assets/14065450/5600678462877/style.css?digest=13828311428637

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

924fd4d4c6fee78b7772efc4bef6b7da51752b8c994b46fb6dd2be9cd674e7f9

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:16 GMT
strict-transport-security: max-age=0
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server: app-server-87887b4ff-28hgv
protocol: HTTP/1.1 always
x-request-id: 80d234d25acc4dcd-LHR
x-ua-compatible: IE=edge
x-runtime: 0.021358
server: cloudflare
etag: W/"924fd4d4c6fee78b7772efc4bef6b7da"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=rRsLGl7%2BTXr8ExBEvgEqrUlYvUyG2dsGQu28KF5i3jtlqbSomATuNeosNtA3QEaWOhgFMdSx4PYuBX0Lshgw%2FyRlTKD%2BiXXw%2F3zBul6uVATEwTF4ncUe1h8vL2rwtoLlqSA%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-processed-host-header: p29.zdassets.com
cf-ray: 80d234d25acc4dcd-FRA

GET
H2 200 e38fb11a66d8d127deea8b1048f22ab96214ecc6.png
theme.zdassets.com/theme_assets/14065450/ 9 KB
10 KB 701ms
685ms Image
image/png 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/14065450/e38fb11a66d8d127deea8b1048f22ab96214ecc6.png

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

eab098620f118d30c3087d5df0b7475f6dc3cbe3340b4fe4b9c8a5c1b4d54503

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
x-amz-version-id: wRjBLEwoW6Tv15nauWZ.zAu1oFk6houm
via: 1.1 a3c2566f9e36ad3cdf79fc6307fcf566.cloudfront.net (CloudFront)
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-cf-pop: FRA53-C1
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
x-amz-replication-status: COMPLETED
content-length: 9122
last-modified: Tue, 26 Sep 2023 19:13:16 GMT
server: cloudflare
etag: "06e0db61f0a9ff23358f8bb6561672b5"
access-control-max-age: 86400
access-control-allow-methods: HEAD, GET
content-type: image/png
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=yIlp6Rs2xGTXHuMhAKiDdaVi0DINTiX163%2BtIApSRkbgY8OJa2O%2FE7r4jWhf%2FOGYnPmzJN%2F9twcjB6nmAtR6MPpiuitbJLpUNFvhwMuBGBOqON7gdHKd7qFmrzl5i2ycCDISAg%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
accept-ranges: bytes
cf-ray: 80d234d35bf53666-FRA
x-amz-cf-id: crgUY85zddMK63WxirR7jBULHdbYUMZ5-YRQjwG7CZPql0ggpmXi9Q==

GET
H2 200 en-gb.509dd3e7d9f123317b88.js Show response
static.zdassets.com/hc/assets/ 211 KB
38 KB 26ms
26ms Script
application/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/en-gb.509dd3e7d9f123317b88.js

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

38856a5fb30aade08509c9fcf1017ae0de06a931c260bf0110ea6603f2fb4f95

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:16 GMT
x-amz-version-id: bTuTs1pgfgqXuyGvcQNEF9EpchqSmJ00
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: TNDP7SYVP5AF7AXR
age: 74735
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: CSNlAKObG5oyrZDbZRPyMcOr55daXW441/P+dffhdYHJo1RvUOOHSMbz2v8AS3/X3AemmDvGeV8=
last-modified: Tue, 26 Sep 2023 10:12:21 GMT
server: cloudflare
etag: W/"509dd3e7d9f123317b882a3811d4609a"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7IV%2BebFipbWczxxE%2Fx%2BRP6QmQ5QNmWJEVgJQxjVsRWUOUqEjRayNr8BxLPv7%2BJbNbDyeRgBB0C4RKxDJgdwJaSCKaF5og4ErFKTabhJuKAdoH5oUcKcdo1LTH4xlxu5NWF3hOQE%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cache-control: public, max-age=604800
cf-ray: 80d234d26b553666-FRA

GET
H2

200

host-without-iframe.js Show response
static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/
Redirect Chain

https://refnow.zendesk.com/auth/v2/host/without_iframe.js
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

4 KB
2 KB

26ms
25ms

Script
application/javascript

104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

7f919bb8db7a2fe7126380d85836c540c3fc883cc4dff3f44ae1ecc697027a6c

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
x-amz-version-id: ICVmIYqD8CCAymW5VXjqU5RbJ1ooRN_Q
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: DMG6CR39CH6SNYQ8
age: 380
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: Xbtt6+nBy7OwqXMzSYw00ZfEs5nwiWmgTV6JtrMOopUTzU88XfNnZ/jn0BnL9RrvOqqQhYDq+tAcLnR+mmFeIQ==
last-modified: Wed, 05 Apr 2023 20:07:56 GMT
server: cloudflare
etag: W/"35166401913bc433e702156b229abb6d"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=zytEsh1ND2LmjdsQDADUAFSDSyPGh9yQWiHkNvF35QtM0TZBCr9VCb4ThCPgdrZnSFVac3VEbrnu3SJKXigEy8V6ZcsDZ5so7iKDkwiOTuNUtChBzTN4dhm0aaG5io5PQPJgVCE%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cf-ray: 80d234d3dc5a3666-FRA

Redirect headers

date: Wed, 27 Sep 2023 07:59:17 GMT
strict-transport-security: max-age=31536000; includeSubDomains
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
p3p: CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-origin-server: classic-app-server-587f96d7d6-qjgf7
content-length: 165
x-xss-protection: 1; mode=block
x-request-id: 80d234d2de809978-FRA, 80d234d2de809978-FRA
x-runtime: 0.049865
server: cloudflare
x-zendesk-zorg: yes
vary: Accept, Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=NPOm%2Bm%2BThFooQI2%2BeJuY4B5m8hkAprRhVNOjZU1kaKVn3JdqRz50%2FmNHkgadZ5EonP44w60SWZrImc8%2FS%2BOP21e7Qn5olzFreE7m0f4i4Qyii%2FEaW0svEJR9vgqpmHQ%2B4yLTDA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/html; charset=utf-8
location: https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
cache-control: max-age=86400, public
cf-ray: 80d234d2de809978-FRA

GET
H2 200 hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js Show response
static.zdassets.com/hc/assets/ 584 KB
182 KB 31ms
31ms Script
application/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

95cf2ad22cd89c6caff5a7e7f2e1785b57f2e5bac9a18c631d0218eec5ec0796

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:16 GMT
x-amz-version-id: rAh7WzfxGECemrrARHfKoyePGZT.TeMH
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: 4RE8ESX5QK29HXV3
age: 77875
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: iUcQpw1f1pfBBrK4XDHL8ukEkMmLktcfBDktrbKk2n+md+B7KnLJCHFksbow8s2AnUGPn4WvJQQ=
last-modified: Tue, 26 Sep 2023 10:12:34 GMT
server: cloudflare
etag: W/"46f50c00aed9b3b8b141608f8695dea1"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=6JHDUGOaSY1%2BTE1AcgA38UBpYHppRWCejMOl7I04KiAoeRnwj%2FA2WNIcyMLLbFB2%2FjVld58yemllb4ChYNqz1NbJVQdjUYULLx9N6vpDG9pzAU1fGxvpXbmMk9MV8UX4T2VbrE4%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cache-control: public, max-age=604800
cf-ray: 80d234d30bb23666-FRA

GET
H2 200 script.js Show response
p29.zdassets.com/hc/theming_assets/14065450/5600678462877/ 19 KB
5 KB 101ms
100ms Script
text/javascript 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p29.zdassets.com/hc/theming_assets/14065450/5600678462877/script.js?digest=13828311428637

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

cb699e99d473eed2b3e38b9cc9524ffba9b24e5749bdd36c3067d2d545913a39

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
strict-transport-security: max-age=0
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server: app-server-87887b4ff-hgl5q
protocol: HTTP/1.1 always
x-request-id: 80d234d33b694dcd-LHR
x-ua-compatible: IE=edge
x-runtime: 0.017586
server: cloudflare
etag: W/"cb699e99d473eed2b3e38b9cc9524ffb"
vary: Accept, Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=QCGINCv4noK3wirIkx61MXmzZv7YDM3mG8sZHhzPo20m2wmylgvLzNcltGqUH2N3xpRgCUz0893hZUy2x2VbLihPeCX1DsJHjTolbPZuXFXIWfPJlLaFppIzDH%2FctwtOl%2FE%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/javascript; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-processed-host-header: p29.zdassets.com
cf-ray: 80d234d33b694dcd-FRA

GET
H2 200 eabf50894a56b2eb7b2c5b5dac193b307d3aeccc.jpg
theme.zdassets.com/theme_assets/14065450/ 211 KB
212 KB 994ms
984ms Image
image/jpeg 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/14065450/eabf50894a56b2eb7b2c5b5dac193b307d3aeccc.jpg

Requested by

Host: p29.zdassets.com
URL: https://p29.zdassets.com/hc/theming_assets/14065450/5600678462877/style.css?digest=13828311428637

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

03b83099b3721dd9c0bdc83a754e3484154a54442faf7c3958565a910f339d47

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://p29.zdassets.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
x-amz-version-id: 8XBbkz1LZyR66ymdugo6DMCsB7hCX_Bb
via: 1.1 7549433a09d06354ea864d169b689e50.cloudfront.net (CloudFront)
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-cf-pop: FRA53-C1
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
x-amz-replication-status: COMPLETED
content-length: 215816
last-modified: Mon, 20 Jun 2022 08:33:21 GMT
server: cloudflare
etag: "46d6e46128b24aae2f1f0646bfba07d5"
access-control-max-age: 86400
access-control-allow-methods: HEAD, GET
content-type: image/jpeg
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=20klupg%2B1JzskGerTEBKF3ZUfhS5iQLno8MQFHrs%2FCGRKkT%2BVQzDEDXycRp95i3u7cY9msEwLajFF2OeeZRucorGV6aF9BkwfKgyF48RPm6rG3ijd%2B%2BVV5PMYpu%2B3Yw8%2F%2F8zjw%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
accept-ranges: bytes
cf-ray: 80d234d35bf63666-FRA
x-amz-cf-id: z4p_4zy2c7lHsVG0f2GRvM_VRlVEBOWNt1PWFpV-edR9XhRNsAfQIw==

GET
H2 200 recent_activities Show response
support.refnow.com/hc/api/internal/ 1005 B
868 B 205ms
205ms XHR
application/json 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refnow.com/hc/api/internal/recent_activities?locale=en-gb&page=1&per_page=5&locale=en-gb

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

aed521f9c7054a61222080007ea3178ed80cf32907f5903a18b6b5c9b77b55c1

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json, text/javascript, */*; q=0.01
Referer: https://support.refnow.com/hc/en-gb
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
strict-transport-security: max-age=259200;
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server: app-server-87887b4ff-qdgrn
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 80d234d4a53c1c19-FRA
x-ua-compatible: IE=edge
x-runtime: 0.135637
server: cloudflare
x-zendesk-api-version: v2
etag: W/"aed521f9c7054a61222080007ea3178e"
vary: Accept, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/json; charset=utf-8
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2FjUj3ypajKT1uy7I27HdVPZmWFcfZEAJfrFYJD0l4XsAHNxsa9PV9MJerCZjHjemRPdiLK6ojJ4gla4a2zYPPSUbpF6cy6vMT8XceFrUvosH6P9UKYc1cfg%2FMb7pyUnhaEnFCQ%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: max-age=0, public
x-zendesk-processed-host-header: support.refnow.com
cf-ray: 80d234d49ecb1c19-FRA

POST
H2 200 activity
support.refnow.com/hc/ 0
0 72ms
72ms Fetch
text/html 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refnow.com/hc/activity

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.refnow.com/hc/en-gb
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-permitted-cross-domain-policies: none
x-xss-protection: 1; mode=block
x-request-id: 80d234d4b53f1c19-FRA, 80d234d4b53f1c19-FRA
x-runtime: 0.002773
referrer-policy: strict-origin-when-cross-origin
server: cloudflare
x-download-options: noopen
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=VypqW4ekYDVGphicGrnbqTV5C%2FIF50XHMOBrpdrGD2dyI1VjsXe3kJVRkofuAGMRgfTSD3nhiij5FEnbCN2YoKxIqbXIlreV97SIEH8LzbP6ZUgymFDm3NE%2FPiH8RacEJKfRwA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/html
vary: Accept-Encoding
x-zendesk-zorg: yes
cf-ray: 80d234d4aecf1c19-FRA

GET
BLOB 200
OK 8c577e4d-0269-45d9-b6b5-a35de5ebb8da
https://support.refnow.com/ 819 B
0 Other
text/plain

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://support.refnow.com/8c577e4d-0269-45d9-b6b5-a35de5ebb8da
Requested by: Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

Content-Length: 819
Content-Type

GET
H2

200

main.js Show response
support.refnow.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/ Frame 7AF0
Redirect Chain

https://support.refnow.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
https://support.refnow.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

7 KB
4 KB

21ms
21ms

Script
application/javascript

104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refnow.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

Requested by

Host: support.refnow.com
URL: https://support.refnow.com/hc/en-gb

Protocol

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

d661cb39eaf2b981d21d5122b09950f5732836155e6859122617e3321b51df22

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
content-encoding: br
x-content-type-options: nosniff
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Gh4XEowM1PQ5QAcnKfhJgeTzK0Eo4l1xjHBXhPqsQQkt3BkAVBwZKRuLJ5czsLvIoTQoo00ZcnRBZYKoTXtOEiRUKk7zzpD37Lw4MiBWIERD4MSfC1i2QhkmJPnDdXfdF%2Blr0Q%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=UTF-8
cache-control: max-age=14400, public
cf-ray: 80d234d4ff211c19-FRA

Redirect headers

date: Wed, 27 Sep 2023 07:59:17 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=BU8gneUBMNsQFsC534cR72Aei1x1tzg5q9NDDzA50ASoOxGouuqyO4Kk3licmitAPRkYj8bdkiUAv2Rz0xHlegg9gMVqPKpJwPIIWq%2Bmm2uoRIWJRQ6w9TbuHiC8dHLMElW37Q%3D%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-origin: *
location: /cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
cache-control: max-age=300, public
cf-ray: 80d234d4defc1c19-FRA

POST
H2 200 80d234d08b161c19 Show response
support.refnow.com/cdn-cgi/challenge-platform/h/g/jsd/r/ Frame 7AF0 0
452 B 42ms
41ms XHR
text/plain 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://support.refnow.com/cdn-cgi/challenge-platform/h/g/jsd/r/80d234d08b161c19
Requested by: Host: support.refnow.com
URL: https://support.refnow.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 27 Sep 2023 07:59:17 GMT
content-encoding: br
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
cf-ray: 80d234d6381d1c19-FRA
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=QBSbBD7VRqOsazGpoYzn2IrVCBT0OxJkogzj0GQG5%2Fspuei02lTo4J1f750CoiS0cHwUDGlHSX5SVIR7gGATmC1CybxRLMwbshfmAOWFV2IW7lx4mvCJyB%2BP7cOr1NbADj1kPA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/plain; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.refnow.com/	1969-12-31 23:59:59	Name: _help_center_session Value: anZBWDFseGJtd1dKM1JTWUdvT29XMkZ4aU9hVHlqdHVrSFhxWDlEQzdZWGxRemF6dWc3ZHhpWFkzSFdOa0NXemZzRTVGU0RCZHFoUXJmK29RSmpUcGc9PS0tVndtdit5VVV2UlJOQ0FJZHcwYVRPZz09--1763a38cc974e869a3294de11e9835dfc0f76143
.support.refnow.com/	1969-12-31 23:59:59	Name: __cfruid Value: 7e0e294247535d9486ed05e0a2cc40785e0d9495-1695801556
.refnow.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: a375146702f169fbcd23ed89cde215f736befdd7-1695801557
.support.refnow.com/	1970-01-20 23:48:57	Name: cf_clearance Value: .ASvGv7fGk2cR4yKvBAdV3hauthqqyRN5RK49igclfI-1695801557-0-1-98958b46.712b9a7b.cf94d4a6-0.2.1695801557

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

p29.zdassets.com
refnow.zendesk.com
static.zdassets.com
support.refnow.com
theme.zdassets.com
104.16.53.111
104.18.70.113
104.18.72.113
03b83099b3721dd9c0bdc83a754e3484154a54442faf7c3958565a910f339d47
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
38856a5fb30aade08509c9fcf1017ae0de06a931c260bf0110ea6603f2fb4f95
6707acb24cd0de753fa04b7d212246f0afa5d9fd204906c123f611f2cad09d1f
7f919bb8db7a2fe7126380d85836c540c3fc883cc4dff3f44ae1ecc697027a6c
924fd4d4c6fee78b7772efc4bef6b7da51752b8c994b46fb6dd2be9cd674e7f9
95cf2ad22cd89c6caff5a7e7f2e1785b57f2e5bac9a18c631d0218eec5ec0796
aed521f9c7054a61222080007ea3178ed80cf32907f5903a18b6b5c9b77b55c1
b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f
cb699e99d473eed2b3e38b9cc9524ffba9b24e5749bdd36c3067d2d545913a39
d661cb39eaf2b981d21d5122b09950f5732836155e6859122617e3321b51df22
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
eab098620f118d30c3087d5df0b7475f6dc3cbe3340b4fe4b9c8a5c1b4d54503

support.refnow.com Open in urlscan Pro 104.16.53.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

14 Requests

79 %HTTPS

0 %IPv6

3 Domains

5 Subdomains

4 IPs

1 Countries

484 kBTransfer

1205 kBSize

4 Cookies

0 Outgoing links

Page URL History

Redirected requests

14 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

support.refnow.com Open in urlscan Pro
104.16.53.111 Public Scan

Screenshot
Live screenshot

Full Image

14
Requests

79 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

4
IPs

1
Countries

484 kB
Transfer

1205 kB
Size

4
Cookies

14 HTTP transactions
0 data transactions