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ASSIGN LICENSES

 * Article
 * 02/15/2022
 * 2 contributors

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IN THIS ARTICLE

A user account must be assigned a license in order for the user to have access
to the service. Note that when you assign a user the global administrator or the
service administrator role in the Microsoft Online Services environment, it
automatically assigns the user the System Administrator security role. More
information: Differences between the Microsoft Online services environment
administrative roles and Microsoft Dataverse security roles


ADD A LICENSE TO A USER ACCOUNT

You can license the user when you create the user account, or you can license
the user later. You must assign a license to every user account that you want to
access the online service.

For step-by-step instructions to use user licenses, see Assign licenses to
users.

For step-by-step instructions to use Power Apps per app plans, see Power Apps
per app plans.

Important

Licensed users must be assigned at least one security role to access customer
engagement apps. Security roles can be assigned either directly or indirectly as
a member of a group team.

About user licenses

 * Use user licenses to provide access to your organization. You need one user
   license per person with an active user record who signs in to your
   organization.

 * When you add a new person, the New user account form displays the number of
   user licenses available. You can add additional licenses by choosing Billing
   > Purchase Services from the left-side menu in the Microsoft 365 admin
   center.

 * You need a user license for each invitation you issue. Even an invitation
   that isn't accepted requires a user license until the invitation expires two
   weeks after it was issued.

 * If you have more user licenses than you're using, contact support to reduce
   the number of licenses. You can't reduce the number of licenses to fewer than
   you're currently using or fewer than your offer allows. Any changes are
   reflected in your next billing cycle.

 * Each user license requires a unique Microsoft account, and every user who
   signs in needs a license. Most subscriptions include a specific number of
   user licenses.

Note

Certain default security roles are assigned to users based on the license and/or
solution installed. These security roles only give users Read access to apps
that are installed in the environment. For example, when a user is assigned the
Dynamics 365 Plan license and is synced to an environment that has the Customer
Service Hub app, the user is automatically assigned the Customer Service app
access security role. No data access permission is granted to this role. The
administrator is still required to assign the appropriate security role to the
user (either directly or indirectly as a member of a group team in order for the
user to view and interact with the data.






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IN THIS ARTICLE



Theme
 * Light
 * Dark
 * High contrast

 * 
 * Previous Versions
 * Blog
 * Contribute
 * Privacy
 * Terms of Use
 * Trademarks
 * © Microsoft 2023