aptim.freshservice.com Open in urlscan Pro
52.86.98.138 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mdawodeymjy1lcjvchrpb25...
Effective URL:
https://aptim.freshservice.com/support/home
Submission: On April 06 via api (April 6th 2021, 7:49:53 pm UTC) from US

Summary HTTP 44 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 13 IPs in 2 countries across 9 domains to perform 44 HTTP transactions. The main IP is 52.86.98.138, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is aptim.freshservice.com.
TLS certificate: Issued by Amazon on December 1st 2020. Valid for: a year.

This is the only time aptim.freshservice.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
5 8	52.86.98.138 52.86.98.138	14618 (AMAZON-AES) (AMAZON-AES)
10	13.226.159.86 13.226.159.86	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:80e::200a	15169 (GOOGLE) (GOOGLE)
4	65.9.90.101 65.9.90.101	16509 (AMAZON-02) (AMAZON-02)
4	13.32.25.22 13.32.25.22	16509 (AMAZON-02) (AMAZON-02)
3	52.216.29.198 52.216.29.198	16509 (AMAZON-02) (AMAZON-02)
2	13.224.194.74 13.224.194.74	16509 (AMAZON-02) (AMAZON-02)
2	52.85.10.115 52.85.10.115	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:810::2003	15169 (GOOGLE) (GOOGLE)
1	151.101.114.110 151.101.114.110	54113 (FASTLY) (FASTLY)
4	52.206.164.102 52.206.164.102	14618 (AMAZON-AES) (AMAZON-AES)
2	162.247.243.146 162.247.243.146	13335 (CLOUDFLAR...) (CLOUDFLARENET)
5	52.85.10.27 52.85.10.27	16509 (AMAZON-02) (AMAZON-02)
44	13

8 52.86.98.138 (Ashburn, United States) 5 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-98-138.compute-1.amazonaws.com

aptim.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
attachment.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 13.226.159.86 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-159-86.dus51.r.cloudfront.net

assets1.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets8.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80e::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 65.9.90.101 (United States)

ASN16509 (AMAZON-02, US)

assets6.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 13.32.25.22 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-25-22.fra56.r.cloudfront.net

assets3.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 52.216.29.198 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.194.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-194-74.fra2.r.cloudfront.net

dzvv3qu02a8s8.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.85.10.115 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-10-115.otp50.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.206.164.102 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-206-164-102.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.247.243.146 (United States)

ASN13335 (CLOUDFLARENET, US)

bam-cell.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 52.85.10.27 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-10-27.otp50.r.cloudfront.net

assetscdn-wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
26	freshservice.com 5 redirects aptim.freshservice.com assets1.freshservice.com assets6.freshservice.com assets8.freshservice.com assets3.freshservice.com attachment.freshservice.com assets4.freshservice.com assets9.freshservice.com assets10.freshservice.com assets2.freshservice.com	631 KB
9	freshchat.com wchat.freshchat.com assetscdn-wchat.freshchat.com	630 KB
3	gstatic.com fonts.gstatic.com	48 KB
3	amazonaws.com s3.amazonaws.com	119 KB
2	nr-data.net bam-cell.nr-data.net	1 KB
2	freshworksapi.com rts-static-prod.freshworksapi.com	81 KB
2	cloudfront.net dzvv3qu02a8s8.cloudfront.net	175 KB
1	newrelic.com js-agent.newrelic.com	12 KB
1	googleapis.com fonts.googleapis.com	863 B
44	9

	Domain	Requested by
6	aptim.freshservice.com	3 redirects aptim.freshservice.com
5	assetscdn-wchat.freshchat.com	wchat.freshchat.com assetscdn-wchat.freshchat.com
4	wchat.freshchat.com	aptim.freshservice.com wchat.freshchat.com assetscdn-wchat.freshchat.com
4	assets4.freshservice.com	aptim.freshservice.com
3	fonts.gstatic.com	fonts.googleapis.com
3	s3.amazonaws.com	aptim.freshservice.com
3	assets3.freshservice.com	aptim.freshservice.com assets8.freshservice.com
3	assets6.freshservice.com	aptim.freshservice.com
3	assets1.freshservice.com	aptim.freshservice.com assets1.freshservice.com
2	bam-cell.nr-data.net	js-agent.newrelic.com
2	rts-static-prod.freshworksapi.com	aptim.freshservice.com assetscdn-wchat.freshchat.com
2	dzvv3qu02a8s8.cloudfront.net	aptim.freshservice.com
2	attachment.freshservice.com	2 redirects
2	assets8.freshservice.com	aptim.freshservice.com
1	js-agent.newrelic.com	aptim.freshservice.com
1	assets2.freshservice.com	aptim.freshservice.com
1	assets10.freshservice.com	aptim.freshservice.com
1	assets9.freshservice.com	aptim.freshservice.com
1	fonts.googleapis.com	aptim.freshservice.com
44	19

This site contains links to these domains. Also see Links.

Domain
passwordreset.microsoftonline.com
web.microsoftstream.com
support.freshservice.com

Subject Issuer	Validity	Valid
*.freshservice.com Amazon	`2020-12-01` - `2021-12-30`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2021-03-16` - `2021-06-08`	3 months	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2020-08-04` - `2021-08-09`	a year	crt.sh
*.cloudfront.net DigiCert Global CA G2	`2021-02-22` - `2022-02-21`	a year	crt.sh
freshworksapi.com Amazon	`2021-01-19` - `2022-02-16`	a year	crt.sh
*.gstatic.com GTS CA 1O1	`2021-03-16` - `2021-06-08`	3 months	crt.sh
*.newrelic.com GlobalSign Atlas R3 DV TLS CA 2020	`2021-03-22` - `2022-04-23`	a year	crt.sh
wchat.freshchat.com Amazon	`2020-06-25` - `2021-07-25`	a year	crt.sh
*.nr-data.net DigiCert SHA2 Secure Server CA	`2020-02-05` - `2022-02-08`	2 years	crt.sh
freshchat.com Amazon	`2020-07-10` - `2021-08-10`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://aptim.freshservice.com/support/home
Frame ID: D7FD3179EE2947B04D6CC6EACD3454C5
Requests: 36 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
Frame ID: 0868383F66AE15E098A164995C5366D4
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mda... HTTP 302
https://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mda... HTTP 302
https://aptim.freshservice.com/ HTTP 302
https://aptim.freshservice.com/support/home Page URL

Page Statistics

44
Requests

100 %
HTTPS

15 %
IPv6

9
Domains

19
Subdomains

13
IPs

2
Countries

1692 kB
Transfer

5564 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://passwordreset.microsoftonline.com/
Title: Reset Password

Search URL Search Domain Scan URL

URL: https://web.microsoftstream.com/video/c9f0e7cc-b430-4224-a786-2b6fcabfc9a0
Title: Software Requests Made Easy

Search URL Search Domain Scan URL

URL: https://support.freshservice.com/support/solutions/articles/238944-freshservice-cookies
Title: Cookie policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mdawodeymjy1lcjvchrpb25fy291bnqiojn9.ayowih9dd4hp8iakk_z2aikn8to7qcvp1hf-ynsmt-w/101/new HTTP 302
https://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mdawodeymjy1lcjvchrpb25fy291bnqiojn9.ayowih9dd4hp8iakk_z2aikn8to7qcvp1hf-ynsmt-w/101/new HTTP 302
https://aptim.freshservice.com/ HTTP 302
https://aptim.freshservice.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 9

https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTcwMDE0NjkzMjksImRvbWFpbiI6ImFwdGltLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.KN31qTYUWmie_YI0R_DwILRFgtjSElnbiA4wwVqdxd8 HTTP 302
https://s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/17001469329/original/Software_Aptim_Logo7.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAU2ZWJDBAFCGIHVUF%2F20210406%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210406T194936Z&X-Amz-Expires=120&X-Amz-SignedHeaders=host&X-Amz-Security-Token=IQoJb3JpZ2luX2VjENz%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMSJHMEUCIFRkcNf0mF7t14vYitnzTCFGHL4q%2F3oMUcQNfhP0oPo6AiEAwOOTu9upfggQJpdobn%2F6aK1B74fJl1RJgrbdyUi%2B%2B18qtAMINBAAGgwzMzI0MzY5MzY3NjgiDI%2FirHvSlz2ylOnoSCqRA2V6%2Bovdlik4fmI%2F%2BswqQn%2FZW%2BdFe4HAG0qbbdGe6Vw2%2Byzk0VXGDFxZsjitlerYJZ%2Bs9rx%2BNLUxzDAsC%2FtcRS8mu3y%2FovA2wK4HWagWni%2FjlWQsMD5czBLg7P7Fn7uq%2FwRilfZTBTD4SMp6dpCalRIY4agWxSbe83k9JRbI%2BjHO4KtBeS84HHUBNaz%2BjIN%2FYlJyD2wqbKzlcyCqSDX30hxY5A1%2FJ6A50GmuZuXDfRE24eXjWai2KofS45UcLWD3%2BQ1jOz0YJh%2B1ms9Vz70hYSPYbUPzrJQ%2Fdw4gUp6bXp6cgo5pKaNZavaiacsf9Q77oksR08sl5WzJOyDqTON0pm5XtwbWk3CAXGO2NjzAb2QlCePrCXzwanm%2BQ5qPmyA5c5dirPUpij1qV8nburxhCKhGplidbCHYL2QhBVaJZ9yYzIGpbcQ5fqY9%2Fk59MIS7El4NzXR9ZF00Fu3IvSH3tho%2Bivg6Ly8Lf5o7nm%2F1UrJrhfJKE5Qf2mMlekbCNWgH10pJlv2asTw5ANIXx3SVj217MLPlsoMGOusBOkBcjSb%2B5YWtl0PiOhr75VsbXVJqgsucLvS8CpV%2FPUHTEWdM81tZQQmbCInWg4IncHhjM1di1rOBDOXDhSAy%2BKLOd6mf%2B3rhJlJuuf6Ix%2B7kX1XCa0qXmo9lPcS8Hdd9liw9zxnEkNG3gwqhO0RrIyAJLhRgE6MnoU49fMwYjKOffz8PFsXna%2BHqT6%2F5UbZXGPTtFQ%2Fva9YcMvRY6wbbHN6pJ%2BgsSTA%2Fmq8P9RQd01oUsenbVkXOkucN0qDHCCXalCcZ%2FxziUwltJkhOFwJ3jX5Gvje7yC5QNCj%2FV%2FvqtX0ZfBtA4kVr800mkg%3D%3D&X-Amz-Signature=80d227002bc73e7c64617265be9f62ccc7452b300e1a6f01147be804a282b52d

Request Chain 23

https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTcwMDE1MzM5MDksImRvbWFpbiI6ImFwdGltLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ._W6GRLbVT_nMvUe3WGT1tUZA7xnvQxrCsgp7zy6XIEA HTTP 302
https://s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/17001533909/original/AptimWebBG_25pOpacity.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAU2ZWJDBAH4RGZQY7%2F20210406%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210406T194936Z&X-Amz-Expires=120&X-Amz-SignedHeaders=host&X-Amz-Security-Token=IQoJb3JpZ2luX2VjENz%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMSJHMEUCIDmp2RoypSDDJadat8iR0G7KOX3h1jVgBIefHLFtZTqVAiEA3aOtFWnlZl8NU63l1x3cyD84D8wX1fQ4C1OjEPowIXkqtAMINRAAGgwzMzI0MzY5MzY3NjgiDJ51OZXKZJEeezZ9ZSqRA5eCkkV0Z9gFqe%2BPiw6qdDyseBy8JAS%2B7HZea7IxLvsCH3h0s5LWbse1POqksFSvW5gens1SVQw%2FI2ON94KnwB9qgnYE%2BcVOpKpT36tlr9eJdloCXiU6smSCxumCSurjTiTKs2CYKAu4zRg8twmB26o4SvW%2FmfIwDUsc0Wz9%2FG6cPnEKkqZexC864E40x5qV9EQD3al16tj4n5ZpdRzKnIlWVbu7vULfiepYRDFWIixkhVQ9hjB7A2KlOj0YrfenF12wriKuKzVIrIDJoMaaqpaZE%2BlyCtVCxgTUi2rMTs95eKspIfrd6Qm%2FGJuEkk5aOs9ppw9Bwp7lqA%2F46QcgdFS96zEqkef%2FiVOjrTNjAyp1ivW3gBM%2F02WM%2FHwm1jMeRfJnsiTDFMRYtzxNo7gP2oTku8JGXEClmZncuvrjVpd9K1KdJimQTlnAnnU%2F88ia3Nac3XDFZxIWXJMTj17mIgqpTkg4Q1oK2aZzFbPScZtS%2Beera%2FM6ON5zCHf001c0N3PeoZNoWwC%2Fj05ftJMgymnoML7xsoMGOusBAeLZ%2FQ57TB%2FjfrI6ci%2F9YUWuZQTw%2B35x80PBf1FUciy4Gt0XXGFBRmpgiH4uYX2669Fv7ZcWcOAvK2CW5dBsnx%2FjZRwG6qBQOF0Qab9c62VidHMNmec8DR4S9l8qt79AHE69tSYW1an11zogZFMKxb1kBHAsHAWBUZ8Ix1N9BcdPFUcAjbEAOn2fWRibSaKJiuA4p1PJX6MHfZSOnmXkI%2Bz8vOHT5SjQ0FpE1r1FuEKXqhaDcVYVbXcr6AL1mj68BWQpddBK8TPMmkq0rOLkcVn%2BykJ36z8l124JItLqO5wY%2FmP4gNd5M8r8Yw%3D%3D&X-Amz-Signature=5a028c4e4d82a8ecfa96ae2199671c8077ea382adf58eb4aa930fc374ca6a1ab

44 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
aptim.freshservice.com/support/
Redirect Chain

http://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mdawodeymjy1lcjvchrpb25fy291bnqiojn9.ayowih9dd4hp8iakk_z2aikn8to7qcvp1hf-ynsmt-w/101/new
https://aptim.freshservice.com/support/surveys/eyj0exaioijkv1qilcjhbgcioijiuzi1nij9.eyjyzxn1bhrfawqioje3mdawodeymjy1lcjvchrpb25fy291bnqiojn9.ayowih9dd4hp8iakk_z2aikn8to7qcvp1hf-ynsmt-w/101/new
https://aptim.freshservice.com/
https://aptim.freshservice.com/support/home

42 KB
17 KB

337ms
337ms

Document
text/html

52.86.98.138
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://aptim.freshservice.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.98.138 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-98-138.compute-1.amazonaws.com

Software

fwe /

Resource Hash

b1d83d30bb9b347e0c5bdd8a50d334ed2be6a68525f0accf9f06191cb8d2210a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000;
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: aptim.freshservice.com
:scheme: https
:path: /support/home
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: none
sec-fetch-mode: navigate
sec-fetch-user: ?1
sec-fetch-dest: document
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: _x_m=x_n; _x_w=12; _itildesk_session=K09DN3o5MS9nV3pHUVVOS2Q0MlpRb1NOcEpJTHM2L2lMRE5YYmtjRXNWTUxmSTN3R3VQVnBTYmRTcXJyZjlmT3l1OVRldGJKTlVrQTc3ajBTMkxEQ1hHQ1NIVUZtejY3Y1UwY2FGelhBYVBSS282WXhrZVlteVFPMjdrSnZSREl1NzNUbHR2QUpWamRKamg3SElrRk1KTSt2cVJVY2VZMElFZVJFK2FSSGNOQXZYVHd3dVBvcEtQbW41ejN5c3AwVjhKNzVzUHEzcWRaNUpPaWs5T3BNQnF5SUNEc3NGdGZneEU5R21KNUNZa3FGSTJGRlpYRW1URVptOVpoL0NJcy0tc01hdFFKQVh4cVFpWi9oSUk5SS9tdz09--6b7689123f5666d5417175c02712bc8cce8fe986
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Tue, 06 Apr 2021 19:49:35 GMT
content-type: text/html; charset=utf-8
status: 200 OK
cache-control: max-age=0, private, must-revalidate
x-ratelimit-limit: 1800
x-ratelimit-reset: 060421204935
strict-transport-security: max-age=31536000;
referrer-policy: strict-origin-when-cross-origin
x-ratelimit-remaining: 1799
x-xss-protection: 1; mode=block
x-request-id: 283b5a2f-e2bf-4786-b18c-b4de940212ba
etag: W/"50828b933a02627b30a81773d8268b4b"
x-runtime: 0.068014
x-content-type-options: nosniff
set-cookie: _x_w=12; path=/; secure _itildesk_session=cW0vbHE2eTQwRjBiZ1A1YnhmRjBWZFFyU0lOaDVQdU92T2dMSFJnTm85NU05WS9IRTNjbTNIemI3eEw4Nyt6NXU5YkthNG1uSkVNTlQxUGNCenp4cllEeUZMeVJML3lraVg4NjhvbXBTdERFOFdnZE8yVlhyM3AxdUpRcnovOXBrR0N5RmtEYURBbGhEKzJvMFJSUTNSZTNWQzVzK3JwRm1wa1p1Wk1QNXkyNkZJbnBaUzllY1RLME8vUllpQlRqK0xibzR2ekl5MFdha0lZd2JsZVMzNW9DeUFRcjYyb1o4TFpjQnErZ25KWmlTZktCVnZFbHdqSHUrVWI0dHF5T2R2aVlVZFovbVFIMlNnbFZrSE9ablE9PS0tT0VVVEx3ZmhPT0FiTWp2STRxRmR4QT09--f91e15616e778dacb42d417fbdc70e235f683084; path=/; HttpOnly; secure
content-encoding: gzip
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server: fwe

Redirect headers

date: Tue, 06 Apr 2021 19:49:34 GMT
content-type: text/html; charset=utf-8
location: https://aptim.freshservice.com/support/home
status: 302 Found
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GET
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assets1.freshservice.com/assets/cdn/ 210 KB
66 KB 333ms
177ms Stylesheet
text/css 13.226.159.86
AMAZON-02

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Full URL: https://assets1.freshservice.com/assets/cdn/portal_utils-16df0a114ce47ddab35e8a0519415aaaae6897eb84b26d6aa3fc1b99f1f32999.css
Requested by: Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.226.159.86 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Thu, 25 Mar 2021 08:22:21 GMT
content-encoding: gzip
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GET
H2 200 theme.css
aptim.freshservice.com/support/ 515 KB
97 KB 191ms
190ms Stylesheet
text/css 52.86.98.138
AMAZON-AES

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Full URL

https://aptim.freshservice.com/support/theme.css?v=FS271617303374

Requested by

Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

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Request headers

Referer: https://aptim.freshservice.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Tue, 06 Apr 2021 19:49:35 GMT
content-encoding: gzip
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status: 200 OK
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strict-transport-security: max-age=31536000;
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GET
H2 200 css
fonts.googleapis.com/ 8 KB
863 B 17ms
15ms Stylesheet
text/css 2a00:1450:4001:80e::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic

Requested by

Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home

Protocol

Security

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Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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server: ESF
date: Tue, 06 Apr 2021 19:49:35 GMT
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GET
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assets6.freshservice.com/assets/cdn/ 10 KB
4 KB 350ms
110ms Script
application/javascript 65.9.90.101
AMAZON-02

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Full URL: https://assets6.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by: Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.90.101 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Sun, 25 Oct 2020 06:00:06 GMT
content-encoding: gzip
age: 14132970
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GET
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assets1.freshservice.com/assets/cdn/i18n/ 162 KB
47 KB 332ms
177ms Script
application/javascript 13.226.159.86
AMAZON-02

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Full URL: https://assets1.freshservice.com/assets/cdn/i18n/en-0c916a794489b3c8ebd200d50854aba7c7e94638bf316932e426c7e7b83438ad.js
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URL: https://aptim.freshservice.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.226.159.86 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Tue, 23 Mar 2021 08:40:24 GMT
content-encoding: gzip
age: 1249752
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
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expires: Wed, 23 Mar 2022 13:46:08 GMT

GET
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assets8.freshservice.com/assets/cdn/ 283 KB
92 KB 434ms
182ms Script
application/javascript 13.226.159.86
AMAZON-02

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Full URL: https://assets8.freshservice.com/assets/cdn/portal_head-aaa8863e23e19ecf7f3608f5e35a3681f27790415ecd133767015d02699c4de6.js
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URL: https://aptim.freshservice.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

date: Mon, 01 Mar 2021 08:21:38 GMT
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x-amz-server-side-encryption: AES256
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expires: Tue, 01 Mar 2022 13:30:40 GMT

GET
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assets3.freshservice.com/assets/cdn/ 94 KB
25 KB 274ms
115ms Script
application/javascript 13.32.25.22
AMAZON-02

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Full URL: https://assets3.freshservice.com/assets/cdn/redactor-9817aeeb79e9c2e40e908e1cf908955e389ba0817180ccad55e957e9b33eb460.js
Requested by: Host: aptim.freshservice.com
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Protocol: H2
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Mon, 22 Feb 2021 17:39:19 GMT
content-encoding: gzip
age: 3723017
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
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GET
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assets3.freshservice.com/assets/cdn/ 51 KB
17 KB 273ms
115ms Script
application/javascript 13.32.25.22
AMAZON-02

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Full URL: https://assets3.freshservice.com/assets/cdn/syntaxhighlighter-7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e.js
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Protocol: H2
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Software: AmazonS3 /
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Request headers

Referer: https://aptim.freshservice.com/
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Response headers

date: Mon, 01 Feb 2021 00:36:46 GMT
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age: 5598769
x-cache: Hit from cloudfront
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server: AmazonS3
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expires: Wed, 24 Feb 2021 20:25:31 GMT

GET
H/1.1 200
OK AptimLogo_Large_bg.png
s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/17000203881/logo/ 5 KB
6 KB 1139ms
173ms Image
image/png 52.216.29.198
AMAZON-02

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Full URL: https://s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/17000203881/logo/AptimLogo_Large_bg.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIDQH3JYDERX5MLGQ%2F20210406%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210406T194935Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=c9b8b52276406c89a7129f37fcd80eb371d6407bc5391cf4a0e1bb1363c2b1e5
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URL: https://aptim.freshservice.com/support/home
Protocol: HTTP/1.1
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Software: AmazonS3 /
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Request headers

Referer: https://aptim.freshservice.com/
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Response headers

x-amz-server-side-encryption: AES256
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Last-Modified: Tue, 15 Sep 2020 19:40:50 GMT
Server: AmazonS3
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GET
H/1.1

200
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s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/17001469329/original/
Redirect Chain

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26 KB
26 KB

595ms
172ms

Image
image/png

52.216.29.198
AMAZON-02

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Request headers

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Response headers

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Last-Modified: Thu, 15 Oct 2020 00:20:04 GMT
Server: AmazonS3
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AMAZON-02

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Full URL: https://assets4.freshservice.com/assets/cdn/existing_agent_requester_common-66a6b435d9189944f53326212ca9cf1052f1a830fef6682cc14d33810d1bb87e.js
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Request headers

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Response headers

date: Tue, 16 Mar 2021 10:11:29 GMT
content-encoding: gzip
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2 KB 231ms
230ms Script
application/javascript 13.226.159.86
AMAZON-02

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Full URL: https://assets9.freshservice.com/assets/cdn/agent_requester_common-f4c42c6934b67ff7db6d88d38ac43337fd72f697200c2907e1a63983bd0fe3c0.js
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Request headers

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Response headers

date: Tue, 16 Mar 2021 10:11:30 GMT
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GET
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assets4.freshservice.com/assets/cdn/ 317 KB
94 KB 180ms
176ms Script
application/javascript 13.226.159.86
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Full URL: https://assets4.freshservice.com/assets/cdn/portal_bottom-91fff99b8376e9974aec4c7d92fdfcf532dc99b23431d186acf4dd85d43729fc.js
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Request headers

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Response headers

date: Thu, 18 Mar 2021 10:43:44 GMT
content-encoding: gzip
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GET
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assets4.freshservice.com/assets/cdn/ 14 KB
5 KB 180ms
177ms Script
application/javascript 13.226.159.86
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Full URL: https://assets4.freshservice.com/assets/cdn/portal_time-4b5f040a3e0cb4a0820f8954652daffe8264f2cddb14c3f13646743c8193737b.js
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Protocol: H2
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Request headers

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Response headers

date: Sun, 31 Jan 2021 05:35:04 GMT
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GET
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6 KB 139ms
119ms Script
application/javascript 65.9.90.101
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Full URL: https://assets10.freshservice.com/assets/cdn/portal_timeinput-1bb57033a225fdd92da4dcc1343ced1c84d7ce737dd0cc94e7de8a1cd03c75b0.js
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Request headers

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Response headers

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1 KB 121ms
118ms Script
application/javascript 65.9.90.101
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Full URL: https://assets6.freshservice.com/assets/cdn/lang/en-b45b5f600bccb28f7e8272ca6350c63eba508b1a6f80490f4d6f497931e849a8.js
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Protocol: H2
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Request headers

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Response headers

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GET
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171 KB 605ms
114ms Script
application/x-javascript 13.224.194.74
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Full URL: https://dzvv3qu02a8s8.cloudfront.net/socket.io-1.0.js
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Response headers

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GET
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24 KB 613ms
123ms Script
text/javascript 52.85.10.115
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Full URL: https://rts-static-prod.freshworksapi.com/us/fsr/rts-min.js
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Response headers

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114ms Script
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AMAZON-02

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Response headers

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AMAZON-02

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AMAZON-02

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Full URL

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87 KB
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572ms
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AMAZON-02

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Response headers

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AMAZON-02

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Response headers

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expires: Wed, 24 Feb 2021 20:27:27 GMT

GET
H3-Q050 200 KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v27/ 15 KB
16 KB 6ms
6ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/roboto/v27/KFOlCnqEu92Fr1MmWUlfBBc4.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Origin: https://aptim.freshservice.com
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Mon, 05 Apr 2021 21:15:49 GMT
x-content-type-options: nosniff
last-modified: Mon, 05 Apr 2021 21:10:46 GMT
server: sffe
age: 81226
content-type: font/woff2
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content-length: 15828
x-xss-protection: 0
expires: Tue, 05 Apr 2022 21:15:49 GMT

GET
H3-Q050 200 KFOkCnqEu92Fr1Mu51xIIzI.woff2
fonts.gstatic.com/s/roboto/v27/ 17 KB
17 KB 7ms
6ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/roboto/v27/KFOkCnqEu92Fr1Mu51xIIzI.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Mon, 05 Apr 2021 21:21:34 GMT
x-content-type-options: nosniff
last-modified: Mon, 05 Apr 2021 21:10:35 GMT
server: sffe
age: 80881
content-type: font/woff2
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content-length: 17304
x-xss-protection: 0
expires: Tue, 05 Apr 2022 21:21:34 GMT

GET
H2 200 glyphs_52f81cb30888c770750bb1478ab86b49.woff2
aptim.freshservice.com/assets/ 47 KB
48 KB 158ms
158ms Font
application/octet-stream 52.86.98.138
AMAZON-AES

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Full URL: https://aptim.freshservice.com/assets/glyphs_52f81cb30888c770750bb1478ab86b49.woff2
Requested by: Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/theme.css?v=FS271617303374
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.86.98.138 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software: fwe /
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Request headers

Origin: https://aptim.freshservice.com
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-trace-id: 00-6d9e556f4db7c7e70b2fc70b9c0f48ed-4fdaa6f5b500fc0b-00
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server: fwe
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x-request-id: c8c4900f-ffec-4b96-9926-b71e26ac6ef6
expires: Fri, 04 Apr 2031 19:49:35 GMT

GET
H2 200 crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js Show response
assets3.freshservice.com/assets/cdn/ 7 KB
3 KB 927ms
927ms Script
application/javascript 13.32.25.22
AMAZON-02

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Full URL: https://assets3.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1617738576587
Requested by: Host: assets8.freshservice.com
URL: https://assets8.freshservice.com/assets/cdn/portal_head-aaa8863e23e19ecf7f3608f5e35a3681f27790415ecd133767015d02699c4de6.js
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Software: AmazonS3 /
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Mon, 08 Mar 2021 03:24:25 GMT
content-encoding: gzip
age: 2564712
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server: AmazonS3
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expires: Tue, 01 Mar 2022 13:30:42 GMT

GET
H2 200 nr-1208.min.js Show response
js-agent.newrelic.com/ 31 KB
12 KB 206ms
66ms Script
application/javascript 151.101.114.110
FASTLY

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Full URL: https://js-agent.newrelic.com/nr-1208.min.js
Requested by: Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-version-id: RGJXhnJ2IqU3nLrOoxetOoKLCG4kx4sX
content-encoding: gzip
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vary: Accept-Encoding
content-type: application/javascript
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cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 24198

GET
H2 200 widget.js Show response
wchat.freshchat.com/js/ 44 KB
14 KB 561ms
259ms Script
application/javascript 52.206.164.102
AMAZON-AES

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Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: aptim.freshservice.com
URL: https://aptim.freshservice.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.206.164.102 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-206-164-102.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Tue, 06 Apr 2021 19:49:37 GMT
served-by: 4082
last-modified: Thu, 25 Mar 2021 11:00:48 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains
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GET
H/1.1 200
OK ae6cf37624 Show response
bam-cell.nr-data.net/1/ 57 B
646 B 343ms
223ms Script
text/javascript 162.247.243.146
CLOUDFLARENET

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Full URL: https://bam-cell.nr-data.net/1/ae6cf37624?a=504407936,128906122,94325823&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=3951&ck=1&ref=https://aptim.freshservice.com/support/home&qt=1&ap=68&be=1538&fe=3731&dc=2787&perf=%7B%22timing%22:%7B%22of%22:1617738573786,%22n%22:0,%22f%22:1190,%22dn%22:1190,%22dne%22:1190,%22c%22:1190,%22ce%22:1190,%22rq%22:1191,%22rp%22:1528,%22rpe%22:1529,%22dl%22:1531,%22di%22:2786,%22ds%22:2787,%22de%22:2802,%22dc%22:3731,%22l%22:3731,%22le%22:3732%7D,%22navigation%22:%7B%7D%7D&fp=2141&fcp=2141&jsonp=NREUM.setToken
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URL: https://js-agent.newrelic.com/nr-1208.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date: Tue, 06 Apr 2021 19:49:38 GMT
Content-Encoding: gzip
CF-Cache-Status: DYNAMIC
Server: cloudflare
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Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 / Show response
wchat.freshchat.com/widget/ Frame 0868 5 KB
2 KB 152ms
152ms Document
text/html 52.206.164.102
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.206.164.102 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-206-164-102.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

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X-Xss-Protection	1; mode=block 1

Request headers

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:scheme: https
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Referer: https://aptim.freshservice.com/

Response headers

date: Tue, 06 Apr 2021 19:49:38 GMT
content-type: text/html
server: nginx
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x-xss-protection: 1; mode=block 1
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content-encoding: gzip

GET
H2 200 widget.css
wchat.freshchat.com/css/ 7 KB
2 KB 152ms
152ms Stylesheet
text/css 52.206.164.102
AMAZON-AES

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Full URL

https://wchat.freshchat.com/css/widget.css?t=1617738578092

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.206.164.102 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-206-164-102.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Tue, 06 Apr 2021 19:49:38 GMT
served-by: 4082
last-modified: Thu, 25 Mar 2021 11:00:48 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains
content-type: text/css
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x-server: 4082
content-encoding: gzip
x-xss-protection: 1; mode=block
expires: Wed, 06 Apr 2022 19:49:38 GMT

GET
H2 200 vendor-cb48eae2d25974cb9e453b74e43d0225.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 0868 5 KB
2 KB 350ms
157ms Stylesheet
text/css 52.85.10.27
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor-cb48eae2d25974cb9e453b74e43d0225.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
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Server: 52.85.10.27 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 06 Apr 2021 19:46:27 GMT
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server: AmazonS3
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expires: Fri, 25 Mar 2022 11:00:48 GMT

GET
H2 200 fc_web_widget-92421146592626d588a0e09124c320dc.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 0868 207 KB
26 KB 350ms
158ms Stylesheet
text/css 52.85.10.27
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/fc_web_widget-92421146592626d588a0e09124c320dc.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
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Server: 52.85.10.27 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 06 Apr 2021 19:45:18 GMT
content-encoding: gzip
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server: AmazonS3
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x-cache: Hit from cloudfront
content-type: text/css
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cache-control: max-age=31536000, no-transform, public
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x-amz-cf-id: tKj-unNn2HeLWOUtFXfa6NGfTy5U6X09ByR5uUsTBUlNr87ih7gvhQ==
expires: Fri, 25 Mar 2022 11:00:48 GMT

GET
H2 200 vendor-fa663bf6ab59c356d5e98aabbea77fbd.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 0868 1 MB
380 KB 350ms
158ms Script
text/javascript 52.85.10.27
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor-fa663bf6ab59c356d5e98aabbea77fbd.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
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Reverse DNS: server-52-85-10-27.otp50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 85186583038d99e2e0aa74878062da51b070299b1aa2a08238ae8e600c127e14

Request headers

Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 06 Apr 2021 19:44:48 GMT
content-encoding: gzip
last-modified: Thu, 25 Mar 2021 11:00:55 GMT
server: AmazonS3
age: 342
etag: W/"fa663bf6ab59c356d5e98aabbea77fbd"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
via: 1.1 2bb969477369da45208db698e8e34163.cloudfront.net (CloudFront)
cache-control: max-age=31536000, no-transform, public
x-amz-cf-pop: OTP50-C1
x-amz-cf-id: VbmAEE6-gQNaPP5gIgr6xR7Ko4zzIxiEfbaMfvqxS7BuNHQlwBsWbw==
expires: Fri, 25 Mar 2022 11:00:48 GMT

GET
H2 200 fc_web_widget-c45e387d6a5060f66747b5931d35c129.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 0868 1 MB
198 KB 350ms
158ms Script
text/javascript 52.85.10.27
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/fc_web_widget-c45e387d6a5060f66747b5931d35c129.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 52.85.10.27 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-85-10-27.otp50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 911c1a1368bd4d0721e03b92525ac2b78cc1fc2920144b5a46f9d14c9d6f2e27

Request headers

Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 06 Apr 2021 19:45:13 GMT
content-encoding: gzip
last-modified: Thu, 25 Mar 2021 11:00:50 GMT
server: AmazonS3
age: 416
etag: W/"12e9773850b04220829a2892e5d8899a"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
via: 1.1 2bb969477369da45208db698e8e34163.cloudfront.net (CloudFront)
cache-control: max-age=31536000, no-transform, public
x-amz-cf-pop: OTP50-C1
x-amz-cf-id: vf9sM3_oUlgGMgL1rcariRc_cRE3vLI3nAQMNfLKEgglYGeL4DZJ9g==
expires: Fri, 25 Mar 2022 11:00:48 GMT

GET
H2 200 rts.js Show response
rts-static-prod.freshworksapi.com/us/ Frame 0868 309 KB
56 KB 355ms
355ms Script
text/javascript 52.85.10.115
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://rts-static-prod.freshworksapi.com/us/rts.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fc_web_widget-c45e387d6a5060f66747b5931d35c129.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 52.85.10.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-85-10-115.otp50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: e3e98381f78e920e1be4788a3c8c7653856dca81896098500175dc6826ed1d12

Request headers

Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-version-id: El1gXp4Dyd2lbzKBtq1hFnpUsHZdeoAo
content-encoding: gzip
etag: W/"45bfbab5b9483d6f3a054f70c456a308"
last-modified: Tue, 16 Feb 2021 07:43:55 GMT
server: AmazonS3
age: 8
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
via: 1.1 eeb37cc1f9365f500f5ca2cdb3697a98.cloudfront.net (CloudFront)
cache-control: no-cache
date: Tue, 06 Apr 2021 19:49:35 GMT
x-amz-cf-pop: OTP50-C1
x-amz-cf-id: XOKKQMcuhsVNE6bFkvDydaWfqiIodKPcZHCwThsRUb14ieng88IPPg==

GET
H2 200 config Show response
wchat.freshchat.com/app/services/app/webchat/03a1a7f8-f66b-4cee-a25d-125b99108ecf/ Frame 0868 2 KB
2 KB 161ms
161ms XHR
application/json 52.206.164.102
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/03a1a7f8-f66b-4cee-a25d-125b99108ecf/config?domain=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor-fa663bf6ab59c356d5e98aabbea77fbd.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.206.164.102 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-206-164-102.compute-1.amazonaws.com

Software

nginx /

Resource Hash

f9fdbd9b335d06aa77e3d6101e39e22d54251e5122885814dd78caf9c2be16f4

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block, 1

Request headers

Accept: application/json
Referer: https://wchat.freshchat.com/widget/?token=03a1a7f8-f66b-4cee-a25d-125b99108ecf&referrer=aHR0cHM6Ly9hcHRpbS5mcmVzaHNlcnZpY2UuY29t
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-server: 4894
date: Tue, 06 Apr 2021 19:49:39 GMT
served-by: 4894
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/json;charset=UTF-8
cache-control: no-cache,no-store, no-cache, no-store, must-revalidate, pre-check=0, post-check=0
access-control-allow-credentials: true
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding: gzip
x-xss-protection: 1; mode=block, 1
x-request-id: 36b92a00-4f11-4c84-ae8a-eeaabf9b56e8

GET
H2 200 en-us-08ad17b75db630b8d22bfaa5f6941cd8.js Show response
assetscdn-wchat.freshchat.com/static/assets/translations/ Frame 0868 12 KB
4 KB 334ms
137ms XHR
text/javascript 52.85.10.27
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/translations/en-us-08ad17b75db630b8d22bfaa5f6941cd8.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor-fa663bf6ab59c356d5e98aabbea77fbd.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 52.85.10.27 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-85-10-27.otp50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: cabb1ceadbb352bd58b640bd82dc0e171ead3a821975eab9247a378cb1ee2f2e

Request headers

Accept: application/json, text/plain, */*
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Tue, 06 Apr 2021 19:49:39 GMT
content-encoding: gzip
x-amz-cf-pop: OTP50-C1
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
access-control-max-age: 60
access-control-allow-origin: https://wchat.freshchat.com
last-modified: Thu, 25 Mar 2021 11:00:54 GMT
server: AmazonS3
etag: W/"08ad17b75db630b8d22bfaa5f6941cd8"
vary: Origin
access-control-allow-methods: GET, HEAD
content-type: text/javascript
via: 1.1 4744809b984725c3d153dad79250fce4.cloudfront.net (CloudFront)
cache-control: max-age=31536000, no-transform, public
access-control-allow-credentials: true
x-amz-cf-id: bPeeh1m3lMVhukfsJaJiHlNstmahdaMC2tOYibGBKODDvMgDAk2BAA==
expires: Fri, 25 Mar 2022 11:00:48 GMT

POST
H/1.1 200
OK ae6cf37624 Show response
bam-cell.nr-data.net/events/1/ 24 B
498 B 186ms
186ms XHR
image/gif 162.247.243.146
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://bam-cell.nr-data.net/events/1/ae6cf37624?a=504407936,128906122,94325823&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=13951&ck=1&ref=https://aptim.freshservice.com/support/home
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1208.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer: https://aptim.freshservice.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
content-type: text/plain

Response headers

Date: Tue, 06 Apr 2021 19:49:47 GMT
CF-Cache-Status: DYNAMIC
Server: cloudflare
Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary: Accept-Encoding
Content-Type: image/gif
Access-Control-Allow-Origin: https://aptim.freshservice.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
CF-Ray: 63bd8a9d8aa3ee2f-CDG
Content-Length: 24
cf-request-id: 094a54f6760000ee2fb681b000000001

Verdicts & Comments Add Verdict or Comment

136 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
aptim.freshservice.com/	1969-12-31 23:59:59	Name: _itildesk_session Value: eEN4dS9KNDBUTDBVMkpMaXF6aXl1YWc0YVM4QWcrd1k4eW9uUXNuNG9qZkJmWENSRUI0Q3dBOS9Ba2dRbDlmUi94TnhWRGoxbGpZS2FveHcwVDVuRDRab3BrOHJYYkJZMExnOHNCVlZudzBFcU5NWUtoRXdqSkgzNjhUcmpoUjNqdGdOYU45Q3NNdnBSWDZFSW44b09YUGQ3TmlpS3I5Vmt1ZjVxYm1QN041OVFrbU9BQ0dLUlV6VWRybHhTdUx1aFVINjJqNW1jZWZuVHRWdGtXbVkzSnY0UDhmTGIvR2ZFMy9hSXptaFJYdWZOZ3RUWnJ6ekZ1bXZBUXVrS2p4NmpITGNKZkpheUxuTU11MldHRUF4ckE9PS0tNW1kZ242R1k3VEp4VFUxL3ZYMTlRUT09--f28d12bfd17e95ef89ec25a61febf53466fe59eb
aptim.freshservice.com/	1969-12-31 23:59:59	Name: _x_w Value: 12
aptim.freshservice.com/	1969-12-31 23:59:59	Name: _x_m Value: x_n

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000;
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aptim.freshservice.com
assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
assetscdn-wchat.freshchat.com
attachment.freshservice.com
bam-cell.nr-data.net
dzvv3qu02a8s8.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
wchat.freshchat.com
13.224.194.74
13.226.159.86
13.32.25.22
151.101.114.110
162.247.243.146
2a00:1450:4001:80e::200a
2a00:1450:4001:810::2003
52.206.164.102
52.216.29.198
52.85.10.115
52.85.10.27
52.86.98.138
65.9.90.101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aptim.freshservice.com Open in urlscan Pro 52.86.98.138 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Page Statistics

44 Requests

100 %HTTPS

15 %IPv6

9 Domains

19 Subdomains

13 IPs

2 Countries

1692 kBTransfer

5564 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

44 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Redirect headers

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Response headers

aptim.freshservice.com Open in urlscan Pro
52.86.98.138 Public Scan

Screenshot
Live screenshot

Full Image

44
Requests

100 %
HTTPS

15 %
IPv6

9
Domains

19
Subdomains

13
IPs

2
Countries

1692 kB
Transfer

5564 kB
Size

3
Cookies

44 HTTP transactions
0 data transactions