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Effective URL: https://callcenterstudio.com/
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Submission: On May 13 via api from US — Scanned from DE
Effective URL: https://callcenterstudio.com/
Submission Tags: urlscan
Submission: On May 13 via api from US — Scanned from DE
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Cookies settings Accept AllDecline Skip to content * +90 850 200 02 56 * Support * User Manual Search Search Close this search box. * Why CCS * Product headset CONTACT CENTER SOFTWARE share-knowledge WORKFORCE ENGAGEMENT PLATFORM chat-bot AUTOMATION CUSTOMER SERVICE certificate FEATURES & BENEFITS OMNI-CHANNEL CONTACT CENTER CUSTOMER EXPERIENCE ANALYTICS CONTACT CENTER SOFTWARE * Inbound Contact Center * Outbound Contact Center WORKFORCE ENGAGEMENT PLATFORM * ordinal Performance Management * star--review Quality Management * Agent Coaching * chart--3D Workforce Management AUTOMATION CUSTOMER SERVICE * bot AI Chat * chat-bot Chatbot * watson-health--study--skip Self Service Experience FEATURES & BENEFITS * ACD * data--unstructured IVR * CTI * Auto Dialer * list--checked Predictive Dialer * microphone Call Recording * rule Number Masking * Business Phone Number CUSTOMER EXPERIENCE ANALYTICS * chat-bot Customer Satisfaction Surveys * ordinal Reporting / Monitoring OMNI-CHANNEL CONTACT CENTER * Messaging * Live Chat * Whatsapp * Messenger * Telegram * Google Business Messenger * Conversations API * SMS * E-Mail * ticket Ticketing System * Solutions BY INDUSTRY * stethoscope Healthcare * shopping--cart eCommerce * rule Insurance * delivery-truck Logistics & Transport * purchase Financial Services * bolt Energy * headset Outsource * Automotive * enterprise Real Estate * Hospitality & Travel * education Education * chart--3D Technology BY BUSINESS TYPE coffee Small & Medium Business Grow your business enterprise Enterprise Upgrade your CX shop BPO/Outsourcing Elevate your operation BY ROLE * Contact Center Manager * chart--3D IT Director * events--alt Agent * Resources LEARN * Blog * catalog E-book / Whitepapers * Documentation for Dev * list--checked FAQ * headset Contact Center Glossary INSPIRE * chat-bot Customer Reviews * Partners * catalog Case Studies CONNECT * Contact Us * events--alt Leadership * Support Center * education Career * sunny News * ··· Get Started Home CX NAVIGATOR: THE ALL IN ONE AI-POWERED CONTACT CENTER SOFTWARE Deliver better customer experience and increase efficiency with our AI-powered cloud contact center. Manage all your operations on one screen, anywhere. * Setup in minutes * Free integrations * 24/7 support️ Schedule a Demo Deliver a Better Customer Experience Inbound and Outbound Calls It streamlines the handling of inbound and outbound calls, featuring intelligent call distribution to connect callers with the most suitable agents quickly. Button 1 Button 2 AI Driven Omnichannel Communication Manage all channels easily one one platform for improved operational efficiency. AI Chat solutions enhance customer service with faster responses, 24/7 availabilitiy. Button 1 Button 2 Reporting & Performance Track your performance easily. Our dashboard provides supervisors and agents real-time data through a full of set of intermediary metrics, covering a specified timeframe. Button 1 Button 2 24/7 and Seamless Customer Support with AI CHATBOT It can be integrated with various messaging platforms, to provide 24/7 support and assistance to users. SELF SERVICE It enables interactive FAQs, forums, intuitive chatbots, and messaging APIs, providing quick and easy information. AI CHAT Support customers on platforms like WhatsApp, SMS, and email with AI-generated suggestions. How AI Enhances Contact Center Operations? ordinal BOOST PRODUCTIVITY Boost productivity by automating channels and flows like Chatbot. It enables agents to focus on complex customer needs. rule SAFE & SECURE AI provides safeguarding sensitive customer data through advanced encryption and fraud detection technologies. chat-bot IMPROVE CX Improve customer experiences (CX) by providing personalized support and reducing wait times, leading to higher satisfaction and loyalty. ELEVATING CX AS A HIGH PERFORMER Benefits of Call Center Studio AI-powered Offer personalized experiences and boost your operation efficiency with AI. Flexible Payment Our payments plans allow you to be charged only for what you have actually used. Safe & Secure With ISO licenses and our 24/7 security team, you can keep your data secure. No Extra Costs Reduce your costs, increase efficiency. No maintanance cost, no hardware cost. Access From Anywhere Manage your contact center efficiently from 1 platform, anywhere, anytime. Powerful Reporting Our dashboard gives you a real-time view of performance over a specified period of time. API Integration A single powerful API to start building solutions for messaging, voice and video. Multi-Language A feature to help your business to prevent language barriers with international customers Trusted by over hundreds businesses worldwide 0 countries 600 + global brands 20000 + agents 0 + years experience DISCOVER NEW CX POSSIBILITIES AND EXCEED CUSTOMER EXPECTATIONS. The Best And Biggest Brands Trust Call Center Studio Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center. DECATHLON Customer Service Supervisor Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable. EBAY R&D Manager Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times. WEBHELP Account Director CONNECT TO BUSINESS TOOLS You are only one click away from revolutionizing your business phone system with a single API for scalable, multiparty conversations. See all integrations NEWS & ARTICLES CHECK OUT THESE HELPFUL BLOG POSTS View All Post THE EMERGENCE OF AI CHAT TECHNOLOGIES IN MANAGING CONTACT CENTER TASKS 10 May 2024 OPTIMIZING CONTACT CENTER PRODUCTIVITY WITH AI CHATBOTS 8 May 2024 WHAT IS THE BLENDED UNIVERSAL QUEUE SYSTEM? 6 May 2024 Want To See It In Action? LOOKING FOR MORE INFORMATION? BROWSE OUR CASE STUDIES Discover TALK TO EXPERT Talk to an expert * info@callcenterstudio.com * +1 312 728 3372 * United States: 1 East Erie St Suite 525 PMB 4651 Chicago, IL 60611 * TURKEY: Yildiz Technical University Technopark R&D Center / B No:2 Istanbul Company * Who We Are * References * Contact Us * Testimonials * Whitepapers * Global Privacy Program * FAQ * Partners * Success Stories How It Works * How It Works * Features & Benefits * Full List Of Features & Benefits * Monitoring & Reporting * Contact Center AI * Integrations * Outbound * Inbound * Contact Center Management Software * Automated Customer Support * Omni-Channel Customer Service Follow Us X Social Media Black Icon Linkedin-in Facebook-f Instagram Youtube Copyright © 2024 Call Center Studio * Privacy Policy & Terms of Use * Terms & Conditions