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September 12, 2022


INTRODUCING A MORE PERSONALIZED XFINITY.COM EXPERIENCE

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We're committed to providing our customers the best experience possible, so
we've been working hard to update Xfinity.com site to offer a more personalized
experience with quick and easy access to your most-visited destinations. You can
expect to see the updated xfinity.com experience by October 4 — with more
updates to come. 





You’ll still be able to manage your account online — and through the Xfinity app
— but with our new, streamlined layout, it’ll be even easier to navigate. 

We’ve created a more personalized experience with the addition of a new header,
footer, and avatar drop-down menu in the upper right-hand corner of every page.
Click on the avatar to log in, and from there you can easily access your account
information, check your bill, switch account views, access billing options, and
view support pages.  

Links to Xfinity Email and Xfinity Stream are also now readily accessible from
the drop-down menu. 





Explore the billing section to view, manage, or pay your bills. The billing
section of your account will also highlight any important information that needs
your attention. 





If you’re still seeing the current Xfinity.com after October 4, you might be
accessing it from your bookmarks or your device’s “favorites.” We suggest
deleting the bookmark or “favorite,” refreshing your browser, and logging back
in to xfinity.com so you can get the most updated version of our site and
content. 

Have questions as you navigate our new experience? As always, we’re here to
help! 

Need help?


TAGS

Cable Internet, Customer Experience, Tips & Tricks

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