www.amazon.in Open in urlscan Pro
18.66.99.75  Public Scan

Submitted URL: http://customer-service.amazon.in/
Effective URL: https://www.amazon.in/gp/customer-service
Submission: On January 25 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

Name: site-searchGET /s/ref=nb_sb_noss

<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
  <div class="nav-left">
    <div id="nav-search-dropdown-card">
      <div class="nav-search-scope nav-sprite">
        <div class="nav-search-facade" data-value="search-alias=aps">
          <span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
          <i class="nav-icon"></i>
        </div>
        <span id="searchDropdownDescription" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</span>
        <select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="YaNDxYMsix1vZjM7upEvnpX/VWU=" data-nav-selected="0"
          id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
          <option selected="selected" value="search-alias=aps">All Categories</option>
          <option value="search-alias=alexa-skills">Alexa Skills</option>
          <option value="search-alias=amazon-devices">Amazon Devices</option>
          <option value="search-alias=fashion">Amazon Fashion</option>
          <option value="search-alias=nowstore">Amazon Fresh</option>
          <option value="search-alias=amazon-pharmacy">Amazon Pharmacy</option>
          <option value="search-alias=appliances">Appliances</option>
          <option value="search-alias=mobile-apps">Apps &amp; Games</option>
          <option value="search-alias=baby">Baby</option>
          <option value="search-alias=beauty">Beauty</option>
          <option value="search-alias=stripbooks">Books</option>
          <option value="search-alias=automotive">Car &amp; Motorbike</option>
          <option value="search-alias=apparel">Clothing &amp; Accessories</option>
          <option value="search-alias=collectibles">Collectibles</option>
          <option value="search-alias=computers">Computers &amp; Accessories</option>
          <option value="search-alias=todays-deals">Deals</option>
          <option value="search-alias=electronics">Electronics</option>
          <option value="search-alias=furniture">Furniture</option>
          <option value="search-alias=lawngarden">Garden &amp; Outdoors</option>
          <option value="search-alias=gift-cards">Gift Cards</option>
          <option value="search-alias=grocery">Grocery &amp; Gourmet Foods</option>
          <option value="search-alias=hpc">Health &amp; Personal Care</option>
          <option value="search-alias=kitchen">Home &amp; Kitchen</option>
          <option value="search-alias=industrial">Industrial &amp; Scientific</option>
          <option value="search-alias=jewelry">Jewellery</option>
          <option value="search-alias=digital-text">Kindle Store</option>
          <option value="search-alias=luggage">Luggage &amp; Bags</option>
          <option value="search-alias=luxury-beauty">Luxury Beauty</option>
          <option value="search-alias=dvd">Movies &amp; TV Shows</option>
          <option value="search-alias=popular">Music</option>
          <option value="search-alias=mi">Musical Instruments</option>
          <option value="search-alias=office-products">Office Products</option>
          <option value="search-alias=pets">Pet Supplies</option>
          <option value="search-alias=instant-video">Prime Video</option>
          <option value="search-alias=shoes">Shoes &amp; Handbags</option>
          <option value="search-alias=software">Software</option>
          <option value="search-alias=sporting">Sports, Fitness &amp; Outdoors</option>
          <option value="search-alias=specialty-aps-sns">Subscribe &amp; Save</option>
          <option value="search-alias=home-improvement">Tools &amp; Home Improvement</option>
          <option value="search-alias=toys">Toys &amp; Games</option>
          <option value="search-alias=under-ten-dollars">Under ₹500</option>
          <option value="search-alias=videogames">Video Games</option>
          <option value="search-alias=watches">Watches</option>
        </select>
      </div>
    </div>
  </div>
  <div class="nav-fill">
    <div class="nav-search-field ">
      <input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search">
    </div>
    <div id="nav-iss-attach"></div>
  </div>
  <div class="nav-right">
    <div class="nav-search-submit nav-sprite">
      <span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
        <input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
      </span>
    </div>
  </div>
</form>

Name: search-helpGET /gp/help/customer/display.html

<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
  <div class="a-column a-span12">
    <div class="a-row">
      <div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" class="a-input-text a-span12"></div>
      <style type="text/css">
        .csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
          font-style: italic;
        }

        .csg-search-box-add-results-helpsearch-box #helpsearch {
          padding-bottom: 0.4rem;
        }
      </style>
    </div>
    <div class="a-row">
      <div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
      </div>
    </div>
  </div>
  <input type="hidden" name="search" value="true">
  <input type="hidden" name="nodeId" value="G508510">
  <input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
  <input type="hidden" name="sprefix" id="searchAutocomplete">
  <input type="hidden" name="locale" value="en_IN">
  <input type="hidden" name="ref_" value="hp_search_rd_gw">
</form>

Name: ue_backdetect get

<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>

Text Content

Skip to main content

.in
Hello Select your address

All
Select the department you want to search in All Categories Alexa Skills Amazon
Devices Amazon Fashion Amazon Fresh Amazon Pharmacy Appliances Apps & Games Baby
Beauty Books Car & Motorbike Clothing & Accessories Collectibles Computers &
Accessories Deals Electronics Furniture Garden & Outdoors Gift Cards Grocery &
Gourmet Foods Health & Personal Care Home & Kitchen Industrial & Scientific
Jewellery Kindle Store Luggage & Bags Luxury Beauty Movies & TV Shows Music
Musical Instruments Office Products Pet Supplies Prime Video Shoes & Handbags
Software Sports, Fitness & Outdoors Subscribe & Save Tools & Home Improvement
Toys & Games Under ₹500 Video Games Watches


Hello, Sign in
Account & Lists Returns & Orders
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Cart

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New customer? Start here.
Your Lists
Create a Wish List Wish from Any Website Baby Wish List Discover Your Style
Explore Showroom
Your Account
Your Account Your Orders Your Wish List Your Recommendations Your Prime
Membership Your Prime Video Your Subscribe & Save Items Memberships &
Subscriptions Your Amazon Business Account Your Seller Account Manage Your
Content and Devices














All
Best Sellers Mobiles Today's Deals Electronics Customer Service Prime Fashion
New Releases Home & Kitchen Amazon Pay Books Computers Coupons Toys & Games Gift
Cards Sell Car & Motorbike Video Games Beauty & Personal Care Grocery & Gourmet
Foods Sports, Fitness & Outdoors Baby Health, Household & Personal Care Pet
Supplies Kindle eBooks Home Improvement Gift Ideas AmazonBasics Subscribe & Save




 * Please note your access to, and use of the marketplace www.amazon.in ,
   operated by Amazon seller Service Private limited, is governed by the
   Conditions of Use and Sale , Privacy Policy and other applicable user
   policies and agreements which are publicly available. The above-mentioned
   policies and user agreements are updated, and you are advised to go through
   the same. Note that we reserve the right to remove any information and/or
   terminate your access to and usage of our marketplace in case of any
   non-compliance with the rules and regulations, privacy policy and/ or user
   agreements governing our marketplace. Therefore, in order to ensure continued
   use of, and access to our marketplace, you are advised to please read the
   user agreements, policies and regulations carefully and ensure compliance
   with the same.

See all alerts (alert-count more)


HELLO. WHAT CAN WE HELP YOU WITH?

--------------------------------------------------------------------------------




SOME THINGS YOU CAN DO HERE


YOUR ORDERS

 * Track packages
 * Edit or cancel orders


RETURNS AND REFUNDS

 * Return or exchange items
 * Print return mailing labels


MANAGE ADDRESSES

 * Update your addresses
 * Add address, landmark details


MANAGE PRIME

 * View your benefits
 * Membership details


PAYMENT SETTINGS

 * Add or edit payment methods
 * Change expired debit or credit card


ACCOUNT SETTINGS

 * Change your email or password
 * Update login information


AMAZON AND COVID-19

 * Impacts on orders and deliveries


DIGITAL SERVICES AND DEVICE SUPPORT

 * Find device help and support
 * Troubleshoot device issues

--------------------------------------------------------------------------------

Find more solutions   Type something like, "question about a charge"



--------------------------------------------------------------------------------


BROWSE HELP TOPICS

 * Recommended Topics
   
 * Shipping & Delivery
   
 * Amazon Prime
   
 * Payments & Pricing
   
 * Amazon Pay
   
 * Returns, Refunds
   
 * Ordering
   
 * Managing Your Account
   
 * Devices & Digital Services
   
 * Amazon Business
   
 * Other Topics & Help Sites
   
 * Customer Service
   


 * LEARN HOW TO...

 * Where's My Order?
 * Paying for Your Order
 * Delivery Charges
 * Returns & Refunds
 * Manage Your Account Information
 * Pay on Delivery
 * Revise Payment


 * SHIPPING & DELIVERY

 * Enter Your Packaging Feedback
 * Find a Missing Package That Shows As Delivered
 * Shipping Speeds and Delivery Charges
 * Track Your Package
 * Contact Courier
 * Ordering Restrictions
 * › More in Shipping & Delivery


 * AMAZON PRIME

 * About Amazon Prime
 * Sign Up for Amazon Prime
 * About the Amazon Prime Membership Fee
 * About Prime Eligible Items
 * Amazon Prime Delivery Benefits
 * › More in Prime


 * PAYMENTS & PRICING

 * Pay on Delivery
 * EMI
 * Credit/Debit Card
 * Net Banking
 * UPI
 * Payment Issues and Restrictions
 * Amazon Pay ICICI Bank Credit Card
 * Revise Payment
 * › More in Payment, Pricing & Promotions


 * AMAZON PAY

 * Money in Amazon Pay balance- FAQs
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Amazon Pay Balance KYC
 * Terms and Conditions - Amazon Pay balance: Money
 * Amazon Pay Gift Cards
 * Bill Payments
 * › More in Amazon Pay


 * RETURNS & REFUNDS

 * About Our Return Policies
 * How to Return an Item?
 * Return Pick up and Self Ship Guidelines
 * Refund Timelines
 * › More in Returns & Refunds


 * ORDERING

 * Cancel Items or Orders
 * About Items Fulfilled by Amazon
 * About Seller Fulfilled Items
 * About Gift Orders
 * Search and Browse for Items
 * Installations
 * › More in Ordering


 * MANAGING YOUR ACCOUNT

 * Manage Your Payment Methods
 * Change Your Account Settings
 * What is Two-Step Verification?
 * Connect Your Social Accounts to Amazon
 * About Mobile Phone Number Accounts
 * › More in Managing Your Account


 * POPULAR HELP TOPICS

 * Amazon Fire TV Help Videos
 * Can't Pair Your Fire TV Remote
 * Return a Kindle Book Order
 * Alexa Help Videos
 * Alexa Preferences and Settings
 * Set Up Your Echo Dot
 * Update the Wi-Fi Settings for Your Echo Device
 * Amazon Music Authorized Device Limits
 * miniTV Support


 * MORE HELP

 * All Devices & Digital Services Help
 * Manage Your Content & Devices
 * › Ask the Digital and Device Community


 * AMAZON BUSINESS

 * Get started with your business account
 * About Amazon Business
 * Registering your Business Account
 * About GST Invoice
 * Add people to your business account
 * How to identify a product with GST invoice?
 * How to download a GST invoice?
 * Amazon Business - Frequently Asked Questions
 * Use Switch Accounts
 * More About Amazon Business


 * OTHER TOPICS

 * Seller Fulfilled Orders
 * Add Photos - FAQ
 * Site Features
 * Security & Privacy
 * Gifts and Lists
 * Help for Amazon Sellers
 * FAQs about orders and the COVID-19 virus


 * CUSTOMER SERVICE

 * Ask the Digital and Device Community
 * Track Your Package
 * About Our Returns Policies
 * Order Gift Cards
 * Contact Us

 * 

Recommended Topics


HI. HOW CAN WE HELP YOU?

 * Where's My Order?
 * Paying for Your Order
 * Delivery Charges
 * Returns & Refunds
 * Manage Your Account Information
 * Pay on Delivery
 * Revise Payment

Shipping & Delivery


SHIPPING & DELIVERY

 * Enter Your Packaging Feedback
 * Find a Missing Package That Shows As Delivered
 * Shipping Speeds and Delivery Charges
 * Track Your Package
 * Contact Courier
 * Ordering Restrictions
 * › More in Shipping & Delivery

Amazon Prime


AMAZON PRIME

 * About Amazon Prime
 * Sign Up for Amazon Prime
 * About the Amazon Prime Membership Fee
 * About Prime Eligible Items
 * Amazon Prime Delivery Benefits
 * › More in Prime

Payments & Pricing


PAYMENTS & PRICING

 * Pay on Delivery
 * EMI
 * Credit/Debit Card
 * Net Banking
 * UPI
 * Payment Issues and Restrictions
 * Amazon Pay ICICI Bank Credit Card
 * Revise Payment
 * › More in Payment, Pricing & Promotions

Amazon Pay


AMAZON PAY

 * Money in Amazon Pay balance- FAQs
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Amazon Pay Balance KYC
 * Terms and Conditions - Amazon Pay balance: Money
 * Amazon Pay Gift Cards
 * Bill Payments
 * › More in Amazon Pay

Returns, Refunds


RETURNS & REFUNDS

 * About Our Return Policies
 * How to Return an Item?
 * Return Pick up and Self Ship Guidelines
 * Refund Timelines
 * › More in Returns & Refunds

Ordering


ORDERING

 * Cancel Items or Orders
 * About Items Fulfilled by Amazon
 * About Seller Fulfilled Items
 * About Gift Orders
 * Search and Browse for Items
 * Installations
 * › More in Ordering

Managing Your Account


MANAGING YOUR ACCOUNT

 * Manage Your Payment Methods
 * Change Your Account Settings
 * What is Two-Step Verification?
 * Connect Your Social Accounts to Amazon
 * About Mobile Phone Number Accounts
 * › More in Managing Your Account

  Devices & Digital Services


POPULAR HELP TOPICS

 * Amazon Fire TV Help Videos
 * Can't Pair Your Fire TV Remote
 * Return a Kindle Book Order
 * Alexa Help Videos
 * Alexa Preferences and Settings
 * Set Up Your Echo Dot
 * Update the Wi-Fi Settings for Your Echo Device
 * Amazon Music Authorized Device Limits
 * miniTV Support


MORE HELP

 * All Devices & Digital Services Help
 * Manage Your Content & Devices
 * › Ask the Digital and Device Community

Amazon Business


AMAZON BUSINESS

 * Get started with your business account
 * About Amazon Business
 * Registering your Business Account
 * About GST Invoice
 * Add people to your business account
 * How to identify a product with GST invoice?
 * How to download a GST invoice?
 * Amazon Business - Frequently Asked Questions
 * Use Switch Accounts
 * More About Amazon Business

  Other Topics & Help Sites


OTHER TOPICS

 * Seller Fulfilled Orders
 * Add Photos - FAQ
 * Site Features
 * Security & Privacy
 * Gifts and Lists
 * Help for Amazon Sellers
 * FAQs about orders and the COVID-19 virus


Customer Service


CUSTOMER SERVICE

 * Ask the Digital and Device Community
 * Track Your Package
 * About Our Returns Policies
 * Order Gift Cards
 * Contact Us


Back to top
Get to Know Us
 * About Us
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 * Press Releases
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Let Us Help You
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 * Help



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