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PRIVACY POLICY
Updated May 2024
1. INTRODUCTION
Welcome to the Society for Human Resource Management ("SHRM"). SHRM is the
leading membership association for the human resource profession.
We are committed to protecting your privacy, and this Privacy Policy ("Policy")
will help you understand how we collect and process Personal Information from
those who use of any our websites (e.g., www.shrm.org), mobile apps or related
online and offline services we offer (collectively, the "Services"). This Policy
also describes what we will and will not do with the information we collect, and
your choices about the collection and use of your information. If you have a
business relationship with us, or the Services you receive from us are subject
to a separate agreement (e.g., with your employer), the contractual terms of
that relationship will control in the event of any conflict.
Please read this Policy and our posted Terms of Use (together with this Policy,
the "Terms") before you use our Services. By using the Services, you represent
and warrant that you are of legal age to form a binding contract with us, and
agree to be bound and abide by our Terms. If you do not agree to all of our
Terms, or if you violate them in any way, you may not access or use the
Services. PLEASE SEE SECTIONS 10-14 OF OUR TERMS REGARDING YOUR LEGAL RIGHTS IN
ANY DISPUTE INVOLVING OUR SERVICES, INCLUDING A WAIVER TO A CLASS ACTION.
Except as otherwise expressly stated, SHRM is the designated data controller for
Personal Information. SHRM is based in the United States, with an office 1800
Duke Street, Alexandria, Virginia 22314. The SHRM Foundation, Strategic Human
Resource Management India Pvt. Ltd. ("SHRM India"), SHRM MEA FZ (Dubai) and SHRM
Corporation all subsidiaries of SHRM, and are all subject to this Privacy Policy
as well. Where your data is collected and/or used by one of SHRM’s subsidiaries,
all references to SHRM herein shall mean that subsidiary.
2. WHAT IS PERSONAL INFORMATION?
This Policy applies to Personal Information collected or used by SHRM in
connection with its Services. "Personal Information" generally means any
information that enables us to identify you, directly or indirectly, by
reference to an identifier such as your name, identification number, location
data, online identifier or one or more factors specific to you. Personal
Information can include "Sensitive Personal Information" (particularly sensitive
types of Personal Information) and "Pseudonymised Personal Information"
(information that does not identify you directly but can be linked to other
information that does). Personal Information does not include anonymous
information or information that has had the identity of an individual
permanently removed. Note that privacy laws apply different definitions to
"Personal Information" in various jurisdictions and contexts, and we may
therefore need to apply a particular definition in specific circumstances.
3. HOW WE COLLECT PERSONAL INFORMATION
As described further below, we may receive Personal information through many
aspects of our online and offline Services, and we may collect such information
about you by various means, including:
* Directly from you, both online (e.g., our websites, email) and offline (e.g.,
phone);
* From your employer, such as through SHRM Employer Programs;
* From other third party sources and social media platforms that you may use to
engage with us;
* From event coordinators, sponsors or other third parties we work with; and
* By combining information from different sources, including online and offline
data.
4. WHAT INFORMATION DO WE COLLECT?
SHRM may collect the following types of Personal Information:
A. INFORMATION PROVIDED TO SHRM
You (or in the case of SHRM Employer Programs, your employer) may provide
Personal Information to us which may include your name, home and/or work email
address, postal address, phone number and/or fax number, your employer and job
title, demographic information about you including birth year, certification
designation, etc., and if you are making a purchase, your payment information
(e.g., credit card).
SHRM can receive such information in various ways through our Services,
including:
* Membership: You share Personal Information with us when you join or renew
SHRM membership or a SHRM Chapter through the Services. SHRM members can use
log-in credentials to access certain restricted content and features offered
by the Services.
* Other Registration: When registering for specific other services, such as
subscribing to an e-mail newsletter.
* Online Purchases: When making a purchase in the SHRMStore or subscribing to a
SHRM publication.
* Exchange Visitor Program Applications: When participating in SHRM’s Exchange
Visitor Program, Host Organizations (the entity hosting an exchange visitor)
and Exchange Visitor Trainees/Interns (the foreign individual) must provide
SHRM with Personal Information as necessary to process the applications and
operate the program. The precise types of information collected and used by
SHRM for this program may change over time, based on applicable laws and
regulations. In addition to the terms of this Privacy Policy, Personal
Information associated with SHRM’s Exchange Visitor Program is subject to
the Exchange Visitor Program Privacy Policy and any governing terms
agreed-upon with the Host Organization.
* Employment Applications: SHRM collected relevant Personal Information from
job applicants, including a Resume or CV, and any other information required
to verify qualifications and assess suitability for an available position.
* SHRM Research: When you participate in SHRM research activities, we may ask
for your Personal Information, such as name, e-mail address, employer, and
any other information required to verify your qualifications for the research
and/or to conduct the research. In addition to the terms of this Privacy
Policy, participation in certain SHRM Research Panels may be subject to the
terms of the SHRM Voice of Work Research Panel Privacy Policyopens in a new
tab, where specified.
* SHRM Employer Programs: When you participate in certain SHRM programs
purchased by your employer, including the THRIVE360 program, used for
assessment, training and other workplace growth opportunities, we may collect
your Personal Information from you or your employer in order for you to
participate in the program.
* SHRM Foundation Donations and Scholarships: When you make a donation to the
SHRM Foundation or apply or a SHRM Foundation Scholarship or other award, we
may collect your Personal Information, such as contact information,
educational institution (if applicable) and payment information (to process a
donation or award). In addition to the terms of this Privacy Policy,
Personal Information provided in connection with a donation is subject to
the SHRM Foundation Donor Privacy Statement.
* Surveys: SHRM may receive information about you in response to forms we
posted on our Services or sent to you, including for feedback and research
purposes.
* Events: SHRM may receive information about you when you participate in any
events we host, organize or sponsor, both online (e.g., webinar) or offline
(e.g., conferences).
* Interactions: We receive information through communications between you and
us, such as via email, web form, mail, phone, or other channels.
B. INFORMATION ABOUT OTHERS
If you provide us with information regarding another individual (such as a
colleague or co-worker), you represent that you have their consent to give us
their information and to permit us to use the information in accordance with
this Policy.
C. INFORMATION SHRM RECEIVES THROUGH AUTOMATED MEANS
When you use online SHRM Services, we receive certain technical information
about your use of the Services, and that may be associated with your Personal
Information in some instances. This “Online User Activity” is described further
in the next section.
5. ONLINE USER ACTIVITY AND COOKIES
A. SITE USE INFORMATION
SHRM collects technical information when an individual visits any online SHRM
Services, including IP address, browser type and version, time zone settings,
browser plug-in types and versions, operating system and platform type (e.g.,
Chrome or Edge on a Windows platform).
We may also collect information about the visit, including pages and content
viewed or searched for, page response times, download errors, length of visits
to certain pages, page interaction information, and methods used to browse to or
away from the page. SHRM may also receive location information where you choose
to provide the Services with access to information about your location.
This technical information can be necessary to provide the Services, and it also
helps us determine which portions of Services are most popular and which part of
the website people have visited. We can also use such information to deliver
customized content and advertising to users of the Services whose behavior
indicates that they are interested in a particular subject area, and measure the
effectiveness of advertisements and web searches. We can collect this
information irrespective of whether someone has a registered account with SHRM,
although some associations may only occur for registered accounts (e.g.,
members).
B. WHAT ARE "COOKIES" AND HOW DOES SHRM USE THEM?
In order to collect certain Online User Activity, our Services use “cookies”,
pixels, SDKs and other commonly-used web technologies. A cookie is a small text
file containing a unique identification number that is transferred from a
website to your computer. This unique number identifies your web browser
whenever you visit the Services.
Cookies let us remember your browser so we can provide personalized member
services such as My SHRM and SHRM search agents. Cookies also allow us to
identify SHRM members who are returning to the Services.
Most web browsers are set to accept cookies by default, but if you prefer, you
can configure your browser to notify you before accepting a cookie, or refuse to
accept cookies altogether. While SHRM does not require you to use cookies,
certain Services may not function properly if your browser refuses cookies.
We may provide certain Personal Information to third parties we engage with for
targeted advertising, user analytics, and to provide a more personalized
experience and special offers to You. Specifically, identifying information and
Online User Activity may be shared through targeting cookies or other means.
Please visit Your Privacy Choices page for more information about such sharing
and to opt-out of such activities. You can opt back in to targeting cookies
there as well. Our Services also endeavor to process Global Privacy Control
(“GPC”) signals from web browsers by automatically opting-out website visitors
from third party targeting cookies on the visited website, although GPC
technology is not fully developed and it is not yet supported by all browsers.
6. HOW WE USE PERSONAL INFORMATION WE COLLECT
A. GENERAL USE OF INFORMATION
We use Personal Information to operate, evaluate, and improve our Services,
including for the following purposes:
* Performance of our obligations arising from your membership, Exchange Visitor
sponsorship, and any other agreement entered into between you and us, or in
the case of SHRM Employer Programs, between your employer and us;
* To update, renew and manage memberships, certifications and credentials as
required;
* To provide you with information, products and services you request from us;
* To arrange and deliver conferences, events and programming relevant to your
job and subjects of interest;
* To respond to your questions and provide related membership or customer
services;
* To tailor the content that we display to you in our Services and
communications, including member benefits, special offers, advertising and
other opportunities and information that we believe may be of interest to
you;
* For our business purposes, such as data analysis, audits, developing new
products and features, enhancing our website, improving our products and
services, identifying usage trends, and determining the effectiveness of our
promotional campaigns;
* To notify you about changes to your membership or related services or to ask
you to provide feedback;
* To enable you to partake in a prize draw, competition or complete a survey;
* To administer and protect our business and websites (including
troubleshooting, data analysis, testing, system maintenance, support,
reporting and hosting of data);
* For those who apply for employment with SHRM, to process your employment
application, including background checks and education and employment
verification, as applicable;
* To comply with all applicable laws, legal processes and industry standards,
our policies and our contractual rights; and
* For any other purpose specified at the point of collection or as described in
your express authorization.
We may use and disclose non-personal, non-individual statistics or demographic
information in a de-identified or aggregate form without restriction.
B. ENHANCED PRIVACY
On some occasions SHRM collects Personal Information through its Services with
the intent or understanding that it will endeavor to maintain a greater degree
of privacy for such information than is otherwise set forth in this Privacy
Policy. In those relatively rare situations, SHRM will expressly disclose at the
time of collection what enhanced degree of privacy will be afforded to the
Personal Information, and SHRM will reasonably apply the enhanced degree of
privacy to such information. For example, if SHRM conducts a sensitive survey
where its intended use of any Personal Information from that survey will be more
limited than this general Privacy Policy provides, SHRM will specifically
disclose the stricter privacy terms which will apply to that survey information
when it is collected from the survey respondent.
7. HOW YOU MAY SHARE INFORMATION WITH THIRD PARTIES
The SHRM Services may also include forums, bulletin boards, discussion lists,
and/or moderated chats available to SHRM members. Any information disclosed in
these areas becomes public information with no expectation of confidentiality,
and you should exercise appropriate caution when deciding to disclose your
Personal Information or post any other information in these areas. Although
users may at times post messages that will appear anonymously on the message
boards, SHRM does retain records identifying each individual who posted content
in these areas.
8. HOW WE MAY SHARE INFORMATION WITH THIRD PARTIES
SHRM will not disclose your Personal Information to third parties without your
consent except as described below:
A. THIRD PARTY DISCLOSURES
When you provide Personal Information through the Services for a particular
service, product or promotion, such as when registering for a SHRM-organized
event, SHRM may sell or share certain limited information (e.g., title, contact
information) derived from such registrations with third parties (e.g., event
sponsors), who may contact you directly regarding their products and services;
When you join or renew membership with SHRM or a SHRM Chapter, your contact
information may be shared with other SHRM and SHRM Chapter members, such as
through directory listings—your SHRM Chapter may maintain an independent privacy
policy with respect to their handling of Personal Information;
We may disclose information about you: (i) if we are required to do so by law or
legal process; (ii) when we believe disclosure is necessary to prevent harm or
financial loss; (iii) in connection with an investigation of suspected or actual
fraudulent or illegal activity; or (iv) under exigent circumstances to protect
the personal safety of our staff, other SHRM members, or the public; and
We reserve the right to transfer the information that we maintain in the event
of a contemplated or actual sale or transfer of all or a relevant portion of our
business or assets. If such an event occurs, we will make reasonable efforts to
direct the recipient to use your Personal Information in a manner that is
consistent with this Policy.
B. SERVICE PROVIDERS
We may share your information as permitted by law, including, for example, with
legal affiliates and service providers that we believe need the information to
perform a technology, business, or other professional function for us (examples
include IT services, maintenance and hosting of our Services, event
facilitators, marketing partners, payment processors, and other service
providers). We provide such vendors with information so that they can perform
their required functions on our behalf, in accordance with this Privacy Policy
and applicable law.
C. SHRM RESEARCH
If you participate in SHRM research activities or apply to participate in the
SHRM Research Panel, SHRM may disclose such Personal Information as necessary to
process your application (if applicable), to allow you to participate in the
research or the SHRM Research Panel, or as otherwise instructed by you. We may
share survey results with third parties in a de-identified or aggregate form.
In some cases, SHRM may publish demographic information gathered in the course
of the research, but only in an aggregated and/or anonymized form for the
purpose of reporting on the demographics of one or more participant groups or
where otherwise relevant to the research results.
D. EMPLOYER-SPONSORED PROGRAMS
If you participate in SHRM programs purchased by your employer, certain Personal
Information relating to those programs may be disclosed to your employer and
thereafter subject to your employer’s own privacy policy.
In some instances SHRM Members or other individuals may receive products or
services paid for by a government employer, in which case a record of any such
transaction may be available for public access pursuant to applicable law (such
as the Florida Public Records Act), and SHRM will share such information
pursuant to those laws.
E. VETERAN PROGRAMS
In some instances SHRM Members or other individuals who are veterans may receive
products or services paid for by the Department of Veterans Affairs (VA), in
which case a record of any such transaction may be made available to the VA
pursuant to VA regulation, and SHRM will share such information pursuant to such
regulations.
F. SHRM EXCHANGE VISITOR PROGRAM
If you are a participant in SHRM's Exchange Visitor Program, you must provide
Personal Information about yourself and any dependent family members on the
sponsorship application. SHRM is required by law to provide your Personal
Information to the U.S. Department of State and Department of Homeland Security
(SHRM does not disclose Personal Information related to the Exchange Visitor
Program except as necessary to process the application, operate the program, and
provide the sponsorship to you and your Host Organization).
G. SHRM FOUNDATION
If you make a donation to the SHRM Foundation or apply for a SHRM Foundation
award, we may publicly recognize you as a donor (unless you choose to remain
anonymous) or award winner.
H. SHRM JOB APPLICANTS
Information provided in an application for employment with SHRM may be disclosed
as reasonably necessary to verify past education and employment qualifications,
perform background checks and as otherwise required by law or SHRM policy.
I. SENSITIVE PERSONAL INFORMATION
SHRM does not disclose sensitive Personal Information such as passcodes, social
security numbers, credit card numbers, felony conviction information, or health
information except as necessary to complete transactions requested by you, to
process employment applications, or to comply with legal obligations, all under
availability confidentiality and security protections.
J. DISCLOSURES FOR SHRM CERTIFICATION AND RECERTIFICATION
If you register for certification or recertification services, or for any other
SHRM credential or certificate (e.g., SHRM California Law HR Specialty
Credential), then in addition to the general uses of information described
above, SHRM (and/or its relevant vendors) may use and disclose Personal
Information, certification exam performance information, and/or assessment
information for specific purposes relevant to the SHRM credential or
certificate, including:
* Listing all individuals who have achieved a SHRM certification in the public
SHRM Online Certified Directory (subject to your privacy preferences);
* Sending notifications/reminders on the status of certification or other
credential or certificate, information on professional development and
recertification opportunities, and other news and communications of interest
to the certified community or those holding any other SHRM credential or
certificate;
* The scheduling and administration of exams;
* The preparation, review, updating, validation, accreditation and/or
administration of the exams and exam preparation materials; and
* Publishing information regarding a
candidate/certificant/credential-holder/certificate-holder against whom
disciplinary action has been taken and the reason for that action.
However, SHRM will as a general matter not share a
candidate's/certificant's/credential-holder’s/certificate-holder's Personal
Information, certification exam performance information, or assessment
information related to any other SHRM credential or certificate as follows:
* SHRM will not share the names of candidates who do not pass the exam with the
general public;
* SHRM will not share information about an examinee's performance on individual
exam items with any third party person or entity; and
* SHRM will not disclose Personal Information related to requests for
reasonable accommodation under the ADA, or under similar non-US requirements,
other than as reasonably necessary to review and/or provide that
accommodation.
SHRM may disclose information as reasonably necessary for: the administration of
exams and exam programs (e.g., to communicate ADA accommodations to exam testing
centers); to comply with laws, regulations, court orders or other legal process;
and in connection with the preparation, review, updating, validation,
accreditation and/or administration of the exam or exam preparation materials.
K. SHRM SUBSIDIARIES
We may exchange Personal Information with our subsidiaries, SHRM India, SHRM MEA
FZ (Dubai), SHRM Foundation and SHRM Corporation subject to the terms of this
Privacy Policy.
9. YOUR PRIVACY RIGHTS AND CHOICES
A. GENERAL RIGHTS
We offer you certain choices about what information we collect from you, how we
use and disclose the information, and how we communicate with you.
* Accessing and Correcting your Personal Information. If you are a SHRM member
or otherwise have an account with us, you can generally access or correct
your information by logging in to your account. If you are unable to do so
you, can make a request by contacting SHRM as directed below. Note that for
SHRM Employer Programs, please contact your employer.
* Opting-Out of Marketing Emails: From time to time, we may contact you via
email or through other channels for the purpose of providing announcements,
promotional information and/or other general communication. In order to
improve our Services, we may be notified when you open an email from us or
click on a link therein. You may choose not to receive marketing emails from
us by clicking on the unsubscribe link in the marketing emails you receive
from us. Even if you opt out of receiving such communications, we may
continue sending you non-marketing email communications, such as
administrative or transaction alerts, or information about changes to our
terms of service.
* Cookies: As noted above, our Services allows users to opt-out of certain
third party cookies. In addition, web browsers may offer users the ability to
disable receiving certain types of cookies; however, if cookies are disabled,
some features or functionality of our Services may not function correctly.
* Targeted Advertising: As noted above, we may work with advertising partners
who collect information about your online activities and provide you with
choices regarding the use of your browsing behavior for purposes of targeted
advertising. Popular advertising services you may opt out of include Google,
the Network Advertising Initiative and Digital Advertising Alliance.
B. NOTICE FOR RESIDENTS OF CERTAIN STATES IN THE US
In addition to the privacy rights described above, if you are a resident of
California, Virginia, Colorado, Connecticut or Utah (or Texas and Oregon as of
July 1, 2024 and Montana as of October 1, 2024), you may have a right to subject
certain specific requests regarding your Personal Information, as provided
below. Please note that SHRM IS A NON-PROFIT ORGANIZATION, although some of its
affiliates are not. As a result, certain privacy laws may be inapplicable to
SHRM in whole or in part.
* You may request a copy of the following: (1) the categories of Personal
Information we collected about you; (2) the categories of sources from which
the Personal Information is collected; (3) the business or commercial purpose
for collecting or selling (if applicable) the Personal Information; (4) the
categories of third parties with whom we shared Personal Information, and the
categories of Personal Information shared; and (5) the specific pieces of
your Personal Information that we have collected, used, disclosed, or sold.
* You may request that we (and our service providers) correct your Personal
Information if it is inaccurate or delete your Personal Information. Note
that deletion requests are subject to certain limitations, for example, we
may retain Personal Information as permitted by law, such as for tax or other
record keeping purposes, to maintain an active account, to process
transactions and facilitate user requests, and for certain other internal
business purposes described in this Policy.
If you have a registered account with us, you may access and change certain
Personal Information (such as profile and transaction information) directly
through your account after logging in to our Services, and you can opt out of
email marketing as provided above. Otherwise, please contact us as provided
below to exercise any of these requests. You may authorize another person (your
“agent”) to submit a request on your behalf the same way. Shortly after you (or
your agent) submit a request, we will check our records for matching information
and contact you (via email at the email address provided during submission of
your request) with instructions on how to verify the request before we fulfill
it. We will aim to complete your requests as soon as reasonably practicable and
consistent with any applicable laws.
You also have the right at any time to opt out of (i) selling or sharing of your
Personal Information to third parties, and (ii) targeted advertising through
third parties. Please visit “Your Privacy Choices ” to opt-out of third party
targeting cookies. As noted above, we also endeavor to process GPC signals from
web browsers by automatically opting-out such visitors from third party
targeting cookies.
Privacy laws may provide you with other opt-out rights which are inapplicable to
us. In particular, we do not engage in impactful profiling activities with
respect to users, and we do not collect, use or disclose sensitive Personal
Information (such as government identification number, precise geolocation,
financial account credentials, etc.) except for the specific purpose(s) that you
provide it.
We may not, and will not, discriminate against any individual for exercising
their privacy rights, including those provided by the applicable privacy laws.
Please note that we may otherwise continue to share your Personal Information
with our affiliates and service providers, and as otherwise directed by you, for
the purposes described in this Policy.
If we deny a privacy request, you may appeal the decision to us at the contact
information provided below. To the extent possible, please describe the basis
for your appeal and if there is any specific Personal Information that concerns
you.
C. ADDITIONAL NOTICE FOR CALIFORNIA RESIDENTS
This Section is provided specifically for California residents.
* Categories of information. In at least the past 12 months, SHRM collected the
categories of Personal Information described above in this Policy, including:
identifiers (such as name, email address, IP address); commercial information
(such as transactions); internet activity (such as pages visited, product
searches); geolocation data (where browsers share such information); and
sensitive Personal Information (such as account credentials).
* Financial Incentives. SHRM may offer discounts or other benefits to
individuals enrolled in certain subscriptions or programs: Individuals can
opt-in to such programs where offered—please refer to such offers for details
about each programs’ benefits, terms and conditions, and please note that
they are subject to change from time to time. Individuals can always opt-out
of these programs. SHRM does not generally assign monetary value to
individuals’ Personal Information, and promotions activity associated with
any subscription or program change continually. To the extent California law
requires that a value be assigned to such programs, or to the price or
service differences they involve, SHRM values the information collected and
used under each program as being equal to the value of the discounts or other
financial incentives provided in each such program, based upon a practical
and good-faith effort to assess, on an aggregate basis for all collected
information: (i) the type of information collected in each program (e.g.,
email address), (ii) the use of such information by us in connection with its
marketing activities, (iii) the range of discounts provided (which can depend
on each individual’s use of such offers), (iv) the number of total
individuals enrolled in the programs, and (v) the products for which the
benefits (such as a discount) can apply. These variable factors continue to
change over time. This description is without waiver of any proprietary or
business confidential information, including trade secrets, and it does not
constitute any representation with regard to generally accepted accounting
principles or financial accounting standards.
* Privacy rights requests for non-customers. California privacy rights apply to
all individuals (not just SHRM members), including job applicants, current
and former employees, contractors and business partners. Job applicants may
provide contact information and resume-related information (e.g., past
education and experience) as well as complete relevant background checks.
Employees receive internal privacy disclosure relevant to them. Contractors
and business partners provide business contact information and
payment-related information as necessary to facilitate a prospective or
actual business relation. Due to the nature of these relationships, the
precise collection and use of Personal Information can vary. All such
individuals who are California residents can request additional information
about our privacy practices with respect to their information, as well as
make the access, deletion, correction and opt-out requests described above,
by contacting SHRM as directed below. Please provide sufficient information
that we can identify you, and be aware that we may employ a more extensive
authentication process to verify your identity before responding to your
request.
* Do Not Track. Do Not Track (DNT) is a privacy preference you can set in most
browsers but there is no standard interpretation or practice for responding
to DNT signals (see https://allaboutdnt.com/ for more information), and SHRM
therefore handles all user information consistent with this Policy. SHRM does
endeavor to support browser GPC signals as discussed above.
Direct Marketing. We do not share Personal Information such as your contact
information with third parties for their own direct marketing purposes.
D. NOTICE FOR NEVADA RESIDENTS
We do not sell Personal Information as defined by Nevada law (Nevada Revised
Statutes, Chapter 603A, Section 1.6). You can submit a request to us regarding
the sale of such information via the contact information below.
E. NOTICE FOR INDIVIDUALS OUTSIDE THE UNITED STATES
The SHRM Services are provided from the United States and other countries around
the world where SHRM operates, and are not generally intended to subject SHRM to
the laws or jurisdiction of any other country. Any Personal Information that you
directly or indirectly provide to SHRM through use of the Services may be stored
and processed, transferred between, and accessed from, the United States and
other countries which may not guarantee the same level of protection of Personal
Information as the one in which you reside. However, to the extent we are
subject to the privacy laws of such jurisdictions, SHRM will endeavor to process
Personal Information in accordance with their privacy laws, as applicable.
This section is therefore intended specifically for individuals residing outside
of the United States (“US”). This includes residents of the European Economic
Area (“EEA”) and European Union (“EU”), the United Kingdom (“UK”), Switzerland,
United Arab Emirates (“UAE”), India and other relevant jurisdictions with
respect to privacy and data protection laws (collectively, “International
Jurisdictions”) to the extent they are applicable to SHRM.
* Legitimate Bases for Processing: Where required by law, all processing of
Personal Information is justified by a legally-recognized basis for
processing. In the majority of cases, processing will be justified on one or
more of the following bases for processing: (i) The processing is necessary
to perform a contract with you (such as if you are a SHRM member, participate
in the Visitor Exchange Program, join one of our training programs, or
subscribe to our email marketing); (ii) The processing is necessary for us to
comply with a relevant legal obligation, such as keeping accounting records;
(iii) The processing is in our legitimate interests, which are not overridden
by your interests and fundamental rights. Our legitimate interests are to use
user data and other information we collect to reasonably and responsibly
operate and develop our business activities without abusing any privacy
interests or rights of such individuals; and (iv) In some instances, we rely
on your consent to our processing (at times as a secondary basis for
processing in an abundance of caution).
* Transfer of Personal Information: If you reside in one of the International
Jurisdictions that imposes legal restrictions on the transfer of Personal
Information from that jurisdiction to another country (e.g., the US), to the
extent that we engage in such a transfer of your Personal Information (a
“Cross-Border Transfer”) we will take steps to ensure that such Cross-Border
Transfer satisfies known legal requirements. In particular, if we transfer
Personal Information across jurisdictions we will rely on available adequacy
decisions, derogations and/or data transfer agreements with standard
contractual clauses approved by relevant regulatory authorities to facilitate
any transfers with applicable business partners, affiliates and service
providers.
* Exercising Your Privacy Rights: Residents of certain International
Jurisdictions are entitled to exercise certain rights under privacy laws
applicable to their Personal Information. This includes the right to (a)
request access to your Personal Information; (b) request that we correct
inaccurate Personal Information we hold about you; (c) request that we delete
any Personal Information we hold about you; (d) restrict or object (i.e.,
withdraw consent) to the processing of Personal Information we hold about you
in some circumstances; and/or (e) receive any Personal Information we hold
about you in a structured and commonly used format. You also have the right
to lodge a complaint with your supervisory authority if the processing of
your Personal Information infringes applicable law. Please contact us as
provided below if you wish to exercise any of your rights, or if you have any
inquiries or complaints regarding the processing of your Personal
Information.
10. ONLINE ADVERTISING
You may see SHRM promoted by other organizations, on various websites, web
pages, social media and other platforms. Please note that we do not always have
complete information about where our organization may be displayed or promoted,
and if you believe that we are featured in venues that are inappropriate or
offensive, please contact us as directed below.
11. LINKS TO OTHER WEBSITES AND THIRD PARTY CONTENT
Our Services may contain links to other websites or apps, including social media
integrations. Please be aware that we are not responsible for the content or
privacy practices of such other websites or apps, and we encourage you to be
aware when you leave our Services and to read the privacy statements of any
other website or app that collects Personal Information.
12. SECURITY AND RETENTION OF PERSONAL INFORMATION
We maintain reasonable security safeguards designed to protect information about
our website visitors in our possession and control, and to protect such
information from loss, misuse, and unauthorized access, disclosure, alteration,
or destruction. However, we cannot ensure the security of any information that
you transmit to us, or guarantee that this information will not be accessed,
disclosed, altered, or destroyed. We will make any legally required disclosures
in the event of any compromise of Personal Information. To the extent the law
allows us to provide such notification via email or conspicuous posting on the
Services, you agree to accept notice in that form.
You are ultimately responsible for the security of your SHRM login credentials.
You may not share your SHRM login credentials with colleagues or friends so they
can access content or features that are restricted to SHRM members only. You
should log out of your browser at the end of each computer session to ensure
that others cannot access your Personal Information and correspondence,
especially if you share a computer with someone else or are using a computer in
a public place like a library or Internet cafe.
We apply a general rule of keeping Personal Information only for as long as
required to fulfill the purposes for which it was collected including (i) to
provide you with our Services, such as to maintain account profiles while active
and after termination for the purposes described above, and (ii) as reasonably
as necessary for legal, tax and accounting requirements, or if required to do so
by a legal process, legal authority, or other governmental entity having
authority to make the request, for so long as required.
13. INFORMATION RELATED TO MINORS
Our website and other online Services are not intended for minors under 13, and
we do not knowingly collect Personal Information online from minors under 13. We
will endeavor to promptly delete any information identified as having been
provided by such persons as required by applicable law.
14. CHANGES TO THIS PRIVACY POLICY
We will update this Privacy Policy from time to time, and the update will be
effective on the date posted, so please check back periodically. By
affirmatively accepting the new policy or continuing to use our Services, you
agree to the updated Privacy Policy.
If at any point we decide to use Personal Information in a manner that is
materially different from the terms provided to you at the time of collection,
we will endeavor to notify you of such changes.
15. CONTACTING SHRM
If you have any questions, concerns or comments about this Privacy Policy, our
privacy practices, or if you have any requests in regard to your Personal
Information, please contact us by email to gcoffice@shrm.org. Alternatively, you
can use the additional contact points provided below:
A. SHRM
You can contact us via e-mail to: shrm@shrm.org, by mail to: SHRM, 1800 Duke
Street, Alexandria, Virginia 22314, ATTN: Customer Care Department; or by phone
at 800-283-7476 or 703-548-3440.
B. SHRM FOUNDATION
You can contact us via e-mail to: shrmfoundation@shrm.org; by mail to: SHRM
Foundation, 1800 Duke Street, Alexandria, Virginia 22314; or by phone at
703-535-6020.
C. SHRM INDIA
You can contact us via e-mail to: shrmindia@shrm.org; or by phone at
1-800-103-2198.
D. SHRM MEA
You can contact us via e-mail to E-mail: SHRM.MEA@shrm.org; by mail to: SHRM
MEA, G-21, Block 2B, Dubai Knowledge Park, Dubai, United Arab Emirates; or by
phone at 971 50 104 6330 or 971 4 364 9464.
16. PRIVACY POLICY UPDATES
Privacy Policy Effective May 2002. Updated February 24, 2011, August 7, 2014,
October 1, 2015, December 14, 2015, May 25, 2018, October 1, 2018, May 3, 2019,
August 20, 2019, February 21, 2020, October 7, 2020, December 21, 2023, May 28,
2024.
HR DAILY NEWSLETTER
News, trends, analysis and breaking news alerts to help HR professionals do
their jobs better each business day.
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