www.newamericanfunding.com Open in urlscan Pro
52.223.12.227  Public Scan

URL: https://www.newamericanfunding.com/legal/privacy-policy/
Submission: On January 31 via api from US — Scanned from DE

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              <p>By clicking "Submit", I agree by electronic signature to:</p>
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                <li>Receive disclosures and communications about my loan inquiry in electronic form (I confirm that I have a working computer system and internet website browser to view this webpage); AND</li>
                <li>I authorize New American Funding and its network of
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 1. 
 2. Legal
 3. Privacy Policy


LEGAL

 * State Licensing
 * US Financial Privacy Notice
 * Privacy Policy
 * Cookie Policy
 * Terms of Use - Website
 * Terms of Use - Serviced Loans
 * Advertising Disclosures
 * Electronic Consent Agreement
 * On-Time Closing Guarantee
 * Best Rate Guarantee
 * 5 Year Protection Pledge
 * State Disclosures for Serviced Loans
 * Electronic Consent Agreement for Serviced Loans

Legal State Licensing US Financial Privacy Notice Privacy Policy Cookie Policy
Terms of Use - Website Terms of Use - Serviced Loans Advertising Disclosures
Electronic Consent Agreement On-Time Closing Guarantee Best Rate Guarantee 5
Year Protection Pledge State Disclosures for Serviced Loans Electronic Consent
Agreement for Serviced Loans


PRIVACY POLICY

Effective and last updated September 7, 2023


INTRODUCTION

New American Funding, LLC ("NAF," "we," "our," or "us") respects the privacy of
your information. This Privacy Policy is designed to assist you in understanding
how we collect, use, share, and safeguard your information. This Privacy Policy
applies to individuals who access this website and our mobile applications
(collectively, "Sites") and any of our online and, where required, offline
services (collectively, "Services").

From time to time, we may change this Privacy Policy. If we do, we will post an
amended version on this webpage. Please review this Privacy Policy periodically.

If you have a consumer financial product or service with us, we will use and
share any information that we collect from or about you in accordance with our
U.S. Financial Privacy Notice, which offers you certain choices with respect to
the use and sharing of your personal information.

For more information as to our use of cookies and other tracking technologies,
please see our Cookie Policy.

This Privacy Policy covers the following topics:

 1.  PERSONAL DATA WE COLLECT
 2.  HOW WE USE YOUR PERSONAL DATA
 3.  HOW WE SHARE YOUR PERSONAL DATA
 4.  THIRD PARTY SERVICES
 5.  OPT-OUT PREFERENCE SIGNALS
 6.  SECURITY
 7.  THIRD PARTY LINKS
 8.  CHILDREN'S PRIVACY
 9.  NOTICE TO CALIFORNIA RESIDENTS
 10. ACCESSIBILITY
 11. MEDIA INFORMATION
 12. HOW TO CONTACT US


1. PERSONAL DATA WE COLLECT

We collect personal data from you through your use of the Sites and Services.
Personal data is information that is linked or reasonably linkable to an
identified or identifiable individual. We collect the following types of
personal data:

Personal Data You Provide

We collect the following personal data that you voluntarily provide to us in
using our Sites and Services:

 * Get a Quote, Inquire or Request Information. If you request to receive a
   quote, inquire on one of our Sites, or request information on our products
   and services, we will collect your first and last name, email address,
   telephone number, and other general information to customize the service
   offerings, such as your income range and estimated sale price of the home.
 * Apply for a Loan. If you apply for a loan, we will collect your first and
   last name, email address, telephone number, postal address, Social Security
   number, professional or employment-related information, commercial and
   financial information such as your loan details and payment history, and
   information about your preferences and needs to customize your service
   offerings and user experience. We may use a third party to collect some of
   this information on our behalf. See the section titled, "THIRD PARTY
   PROCESSORS" below.
 * Contact Us or an Agent. If you request to speak with an agent through our
   online form, we will collect your first and last name, email address, and
   telephone number. We will also collect your email address and any information
   you choose to provide to us when you contact us by email.
 * Register for an Account for Online or Mobile Applications. If you register
   for an online account through our online or mobile applications to track your
   loan application and/or manage your loan, we will collect information such as
   your last name, username and password, loan number, Social Security number,
   date of birth, email address, and security questions and answers. We also
   will collect a device identifier and location to provide additional security
   to protect your account. If you use your online account to make a mortgage
   payment or sign up for automatic payments, we will also collect your bank
   account information and other information required to make a payment. We use
   Black Knight, Inc. to host our online and mobile applications that enable you
   to manage your loan online and process this information on our behalf. Please
   see Black Knight, Inc.'s privacy notice here. Additionally, if you use a
   third party website, such as Google or Facebook, to register or log into our
   online or mobile applications, we will have access to information that is
   made available by those websites.
 * Apply to Join Our Team. If you apply for a job opening or to become a loan
   officer, we will collect information such as your first and last name, email
   address, telephone number and home address.

To review or request changes to any of your personal data, please contact us as
described in the "HOW TO CONTACT US" section below.

Personal Data as You Navigate Our Sites

We automatically collect certain personal data through your use of the Sites and
our use of cookies and other tracking technologies, such as the following:

 * Usage Information. For example, the pages on the Sites you access, the
   frequency of access, and what you click on while on the Sites.
 * Device Information. For example, hardware model, operating system,
   application version number, and browser.
 * Mobile Device Information. Aggregated information about whether the Sites are
   accessed via a mobile device or tablet, the device type, and the carrier.
 * Location Information. Location information from visitors to the Sites on a
   city-regional basis.

To learn more about how we use cookies and to manage your cookie settings,
please see our Cookie Policy.

Personal Data We Collect About You from Other Sources

In some cases, we may receive personal data about you from other sources, such
as advertising networks, internet service providers, data analytics providers,
government entities, operating systems and platforms, social networks, and data
brokers.


2. HOW WE USE YOUR PERSONAL DATA

We use the personal data we collect to provide the Services to you, to improve
our Sites and Services, and to protect our legal rights. In addition, depending
on how you interact with our Sites and Services, we may use the personal data we
collect to:

 * Process your account registration;
 * Process your loan application;
 * Review your job application;
 * Provide member account disclosures and notifications for certain loan
   activity;
 * Respond to your requests, feedback, and inquiries;
 * Contact you regarding our products and services that we feel may be of
   interest to you – to unsubscribe from our marketing emails, please click the
   unsubscribe link included in the footer of our emails;
 * Communicate with you about our Sites or Services or to inform you of any
   changes to our Sites or Services;
 * Provide support;
 * Maintain and improve our Sites and Services;
 * Protect the security and integrity of our Sites and Services;
 * Investigate, prevent, or take action regarding illegal activities, suspected
   fraud, situations involving potential threats to the physical safety of any
   person, or violations of our Terms of Use, and to otherwise fulfill our legal
   obligations;
 * • Monitor compliance with and enforce this Privacy Policy and any other
   applicable agreements and policies;
 * Defend our legal rights and the rights of others;
 * Fulfill any other purposes for which you provide it, or any other purpose we
   deem necessary or appropriate;
 * Efficiently maintain our business; and
 * Comply with applicable law.


3. HOW WE SHARE YOUR PERSONAL DATA

We may share the personal data that we collect about you in the following ways:

 * With vendors who perform data or site-related services on our behalf (e.g.,
   email, hosting, maintenance, backup, analysis, etc.);
 * With vendors to prepare, deploy and analyze advertising content;
 * To the extent that we are required to do so by law;
 * In connection with any legal proceedings or prospective legal proceedings;
 * To establish, exercise, or defend our or a third party's legal rights,
   including providing information to others for the purposes of fraud
   prevention;
 * With any person who we reasonably believe may apply to a court or other
   competent authority for disclosure of that personal data where, in our
   reasonable opinion, such court or authority would be reasonably likely to
   order disclosure of that personal data;
 * With any other person or entity as part of any business or asset sale, equity
   transaction, merger, acquisition, bankruptcy, liquidation, or similar
   proceeding or in preparation for any of these events;
 * With partners to provide you with information about a mortgage loan, real
   estate and/or home-related products or services that may be of interest to
   you;
 * With third parties involved in your transaction, such as real estate agents;
 * With any other person or entity where you consent to the disclosure; and
 * For any other purpose disclosed by us when you provide the personal data or
   for any other purpose we deem necessary, including to protect the health or
   safety of others.


4. THIRD PARTY SERVICES

Third Party Processors

We use financial information to process your transaction, to improve and expand
our service, and to determine your financial health. If you register as a
borrower, we will use financial information about you to facilitate your loan
request and service your loan. We use this information to process your loan
application or transaction and enable payments and fund transfers with financial
institutions. If you consent to have NAF request your financial information
directly from your financial institution, we may work with a third party to
access and collect such information on our behalf.

Software

Company's Websites and Apps may use the Google Maps API, Google Places API
Google Geocoding API, Google Geolocation API, Google Street View Static API,
Google Maps Elevation API, and/or other Google offerings. Google's Privacy
Policy is incorporated herein by reference.


5. OPT-OUT PREFERENCE SIGNALS

The Sites recognize the Global Privacy Control ("GPC") signal. If you are using
a browser setting or plug-in that sends an opt-out preference signal to each
website you visit, we will treat that as a valid request to opt out. To download
and use a browser supporting the GPC browser signal, click here:
https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you
will need to turn it on for each supported browser or browser extension you use.

Some internet browsers incorporate a "Do Not Track" feature that signals to
websites you visit that you do not want to have your online activity tracked.
Given that there is not a uniform way that browsers communicate the "Do Not
Track" signal, the Sites do not currently interpret, respond to, or alter their
practices when they receive "Do Not Track" signals.


6. SECURITY

We maintain commercially reasonable security measures to protect the personal
data we collect and store from loss, misuse, destruction, or unauthorized
access. However, no security measure or modality of data transmission over the
Internet is 100% secure. Although we strive to use commercially acceptable means
to protect your personal data, we cannot guarantee absolute security.


7. THIRD PARTY LINKS

The Sites may contain links that will let you leave the Sites and access another
website. Linked websites are not under our control. We accept no responsibility
or liability for these other websites.


8. CHILDREN'S PRIVACY

The Sites and Services are not intended for children under 13 years of age. We
do not knowingly collect, use, or disclose personal data from children under 13.


9. NOTICE TO CALIFORNIA RESIDENTS

The California Consumer Privacy Act, as amended by the California Privacy Rights
Act of 2020 ("CCPA"), requires that we provide California residents with a
privacy policy that contains a comprehensive description of our online and
offline practices regarding the collection, use, disclosure, sale, sharing, and
retention of personal information and of the rights of California residents
regarding their personal information. This section of the Privacy Policy is
intended solely for, and is applicable only as to, California residents. If you
are not a California resident, this section does not apply to you and you should
not rely on it.

The CCPA defines "personal information" to mean information that identifies,
relates to, describes, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular California
resident or household. Personal information does not include publicly available,
deidentified or aggregated information or lawfully obtained, truthful
information that is a matter of public concern. For purposes of this "NOTICE TO
CALIFORNIA RESIDENTS" section, we will refer to this information as "Personal
Information."

The CCPA's privacy rights described below do not apply to Personal Information
that we collect, process, sell, or disclose subject to the federal
Gramm-Leach-Bliley Act and its implementing regulations or the California
Financial Information Privacy Act. Because we are subject to those laws and
regulations, much of the Personal Information that we collect is exempt from the
CCPA. Your choices and rights with respect to our use and sharing of that
information are subject to our U.S. Financial Privacy Notice.

The CCPA's privacy rights also do not apply to certain types of Personal
Information subject to the federal Fair Credit Reporting Act ("FCRA"). Some of
our services are subject to the FCRA and, therefore, exempt from the CCPA on
that basis.

If you are a California resident and a current or former employee, job
applicant, or independent contractor of ours, please see our California Privacy
Policy for Applicants and Employees for more information on our collection and
use of your Personal Information in that capacity.

Notice at Collection of Personal Information

We currently collect and, in the 12 months prior to the Last Updated Date of
this Privacy Policy, have collected the following categories of Personal
Information:

 * Identifiers (name, alias, postal address, online identifier, Internet
   Protocol address, email address, account name, Social Security number,
   driver's license number, passport number)
 * Unique personal identifiers (device identifier; cookies, beacons, pixel tags,
   mobile ad identifiers, or other similar technology; customer number, unique
   pseudonym, or user alias; other forms of persistent or probabilistic
   identifiers that can be used to identify a particular consumer or device)
 * Personal information described in California's Customer Records statute
   (California Civil Code § 1798.80(e)) (signature, physical characteristics or
   description, telephone number, bank account number, credit card number, debit
   card number, or any other financial information (such as bank statements and
   information about your income and financial obligations), medical information
   (such as medical debts and disability income), as well as the categories
   listed in the "Identifiers" category above)
 * Characteristics of protected classifications under California or federal law
   (race, color, sex/gender (including pregnancy, childbirth, and/or related
   medical conditions), age (40 and older), national origin, disability,
   citizenship status, marital status, military or veteran status, status as a
   victim of domestic violence, request for family care leave, request for leave
   for an employee's own serious health condition, request for pregnancy
   disability leave)
 * Commercial information (records of personal property, products or services
   purchased, obtained, or considered; other purchasing or consuming histories
   or tendencies)
 * Biometric information (voice recordings, from which an identifier template,
   such as a voiceprint, can be extracted, keystroke patterns or rhythms)
 * Internet or other electronic network activity information (browsing history;
   search history; and information regarding consumer's interaction with
   website, application, or advertisement)
 * Geolocation data
 * Audio, electronic, visual, or similar information
 * Professional or employment-related information (including employment history)
 * Education information
 * Inferences drawn from above information to create a profile about a consumer
   reflecting the consumer's preferences, characteristics, psychological trends,
   predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
 * Sensitive Personal Information (Personal Information that reveals a
   consumer's Social Security, driver's license, state identification card, or
   passport number; account log-in, financial account, debit card, or credit
   card number in combination with any required security or access code,
   password, or credentials allowing access to an account; precise geolocation
   (1,850 ft.); racial or ethnic origin; the processing of biometric information
   for the purpose of uniquely identifying a consumer)

We collect Personal Information directly from California residents and from
advertising networks, internet service providers, data analytics providers,
government entities, operating systems and platforms, social networks, and data
brokers. We do not collect all categories of Personal Information from each
source.

In addition to the purposes stated in the "HOW WE USE YOUR PERSONAL DATA"
section above, we currently collect and have collected the above categories of
Personal Information for the following business or commercial purposes:

 * Auditing related to counting ad impressions to unique visitors, verifying
   positioning and quality of ad impressions, and auditing compliance with this
   specification and other standards
 * Helping to ensure security and integrity to the extent the use of your
   Personal Information is reasonably necessary and proportionate for these
   purposes
 * Debugging to identify and repair errors that impair existing intended
   functionality
 * Short-term, transient use, including, but not limited to, non-personalized
   advertising shown as part of your current interaction with us, provided that
   your Personal Information is not disclosed to another third party and is not
   used to build a profile about you or otherwise alter your experience outside
   the current interaction with us
 * Performing services, including maintaining or servicing accounts, providing
   customer service, processing or fulfilling orders and transactions, verifying
   customer information, processing payments, providing financing, providing
   analytic services, or providing similar services
 * Providing advertising and marketing services to you provided that, for the
   purpose of advertising and marketing, our service providers and/or
   contractors shall not combine the Personal Information of opted-out consumers
   that the service provider or contractor receives from us or on our behalf
   with Personal Information that the service provider or contractor receives
   from, or on behalf of, another person or persons or collects from its own
   interaction with you
 * Undertaking internal research for technological development and demonstration
 * Undertaking activities to verify or maintain the quality or safety of a
   service and to improve, upgrade, or enhance the service
 * Advancing our commercial or economic interests, such as by enabling or
   effecting, directly or indirectly, a commercial transaction

Sale, Sharing, and Disclosure of Personal Information

The following table identifies the categories of Personal Information that we
sold or shared to third parties in the 12 months preceding the Last Updated Date
of this Privacy Policy and, for each category, the categories of third parties
to whom we sold or shared Personal Information:

Category of Personal Information Categories of Third Parties

Identifiers (name, alias, postal address, online identifier, Internet Protocol
address, email address, account name)

Unique personal identifiers (device identifier; cookies, beacons, pixel tags,
mobile ad identifiers, or other similar technology; customer number, unique
pseudonym, or user alias; other forms of persistent or probabilistic identifiers
that can be used to identify a particular consumer or device)

Personal information described in California's Customer Records statute
(California Civil Code § 1798.80(e)) (physical characteristics or description,
telephone number)

 * Marketing providers
 * Advertising networks
 * Data analytics providers
 * Business partners

Characteristics of protected classifications under California or federal law
(age (40 and older))

 * Marketing providers
 * Advertising networks
 * Data analytics providers
 * Business partners

Internet or other electronic network activity information (browsing history;
search history; and information regarding consumer's interaction with website,
application, or advertisement)

 * Marketing providers
 * Advertising networks
 * Data analytics providers
 * Business partners

Geolocation data

Audio, electronic, visual, or similar information

Inferences drawn from above information to create a profile about a consumer
reflecting the consumer's preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

 * Marketing providers
 * Advertising networks
 * Data analytics providers
 * Business partners

We sold or shared Personal Information to third parties for the following
business or commercial purposes:

 * Auditing related to counting ad impressions
 * Providing advertising and marketing services
 * Advancing our commercial or economic interests

The following table identifies the categories of Personal Information that we
disclosed for a business purpose in the 12 months preceding the Last Updated
Date of this Privacy Policy and, for each category, the categories of recipients
to whom we disclosed Personal Information:

Category of Personal Information Categories of Recipients

Identifiers (name, alias, postal address, online identifier, Internet Protocol
address, email address, account name)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Identifiers (Social Security number, driver's license number, passport number)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Unique personal identifiers (device identifier; cookies, beacons, pixel tags,
mobile ad identifiers, or other similar technology; customer number, unique
pseudonym, or user alias; other forms of persistent or probabilistic identifiers
that can be used to identify a particular consumer or device)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Personal information described in California's Customer Records statute
(California Civil Code § 1798.80(e)) (physical characteristics or description,
telephone number, signature, bank account number, credit card number, debit card
number, or any other financial information (such as bank statements and
information about your income and financial obligations), medical information
(such as medical debts and disability income))

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Characteristics of protected classifications under California or federal law
(race, color, sex/gender (including pregnancy, childbirth, and/or related
medical conditions), age (40 and older), national origin, disability,
citizenship status, marital status, military or veteran status, status as a
victim of domestic violence, request for family care leave, request for leave
for an employee's own serious health condition, request for pregnancy disability
leave)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Commercial information (records of personal property, products or services
purchased, obtained, or considered; other purchasing or consuming histories or
tendencies)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Biometric information (voice recordings, from which an identifier template, such
as a voiceprint, can be extracted, keystroke patterns or rhythms)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Internet or other electronic network activity information (browsing history;
search history; and information regarding consumer's interaction with website,
application, or advertisement)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Business partners

Geolocation data

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks

Audio, electronic, visual, or similar information

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Professional or employment-related information (including employment history);
Education information

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

Inferences drawn from above information to create a profile about a consumer
reflecting the consumer's preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks

Sensitive Personal Information (Personal Information that reveals a consumer's
Social Security, driver's license, state identification card, or passport
number; account log-in, financial account, debit card, or credit card number in
combination with any required security or access code, password, or credentials
allowing access to an account; precise geolocation (1,850 ft.); racial or ethnic
origin; the processing of biometric information for the purpose of uniquely
identifying a consumer)

 * Vendors, such as customer support providers, email providers, internet
   service providers, data storage providers, payment processors, operating
   systems and other software providers, marketing providers, advertising
   networks
 * Government entities, courts, and other legal authorities; attorneys,
   accountants and auditors; ratings agencies; credit bureaus
 * Government-sponsored and other relevant parties to loan transactions, such as
   Fannie Mae, Freddie Mac and Ginnie Mae

We disclosed Personal Information for the following business or commercial
purposes:

 * Auditing related to counting ad impressions
 * Helping to ensure security and integrity
 * Debugging to identify and repair errors
 * Short-term, transient use
 * Performing services
 * Providing advertising and marketing services
 * Advancing our commercial or economic interests

We do not knowingly collect, sell, or share the Personal Information of
consumers under 16 years of age. We do not use Sensitive Personal Information
for purposes other than those allowed by the CCPA and its regulations.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the
purposes for which we collect it, such as to provide you with the service you
have requested, and for the purpose of satisfying any legal, accounting,
contractual, or reporting requirements that apply to us.

Your Rights

If you are a California resident, you have the following rights with respect to
your Personal Information:

 1. The right to know what Personal Information we have collected about you,
    including the categories of Personal Information, the categories of sources
    from which we collected Personal Information, the business or commercial
    purpose for collecting, selling, or sharing Personal Information (if
    applicable), the categories of third parties to whom we disclose Personal
    Information (if applicable), and the specific pieces of Personal Information
    we collected about you;
 2. The right to delete Personal Information that we collected from you, subject
    to certain exceptions;
 3. The right to correct inaccurate Personal Information that we maintain about
    you;
 4. If we sell or share Personal Information, the right to opt out of the sale
    or sharing;
 5. If we use or disclose sensitive Personal Information for purposes other than
    those allowed by the CCPA and its regulations, the right to limit our use or
    disclosure; and
 6. The right not to receive discriminatory treatment by us for the exercise of
    privacy rights the CCPA confers.

How to Submit a Request to Know, Delete, and/or Correct

You may submit a request to know, delete, and/or correct through our interactive
webform available here or by calling us toll free at (800) 450-2010 Ext. 7100.

As mentioned above, if you are a California resident who has a financial product
or service with us, much of the Personal Information that we collect is exempt
from the CCPA and, therefore, is not subject to the rights discussed in this
"NOTICE TO CALIFORNIA RESIDENTS" section. Your choices and rights with respect
to our use and sharing of that information are subject to our U.S. Financial
Privacy Notice.

If you are submitting a request on behalf of a California resident, please
submit the request through one of the designated methods discussed above. After
submitting the request, and if the request is not subject to an exemption or
exception, we will require additional information to verify your authority to
act on behalf of the California resident.

Our Process for Verifying a Request to Know, Delete, and/or Correct

If we determine that your request is subject to an exemption or exception, we
will notify you of our determination. If we determine that your request is not
subject to an exemption or exception, we will comply with your request upon
verification of your identity and, to the extent applicable, the identity of the
California resident on whose behalf you are making such request.

If you maintain a password-protected account, we may verify your identity
through existing authentication practices available through your account. Prior
to disclosing or deleting the Personal Information, we may ask you to
re-authenticate yourself with respect to that account.

If you do not maintain a password-protected account, or if you are an
account-holder but we suspect fraudulent or malicious activity with your
account, we will verify your identity either to a "reasonable degree of
certainty" or a "reasonably high degree of certainty" depending on the
sensitivity of the Personal Information and the risk of harm to you by
unauthorized disclosure, deletion, or correction as applicable. To do so, we
will ask you to verify data points based on information we have in our records
concerning you.

Right to Opt Out of Sale or Sharing of Personal Information

If you are a California resident, you have the right to direct us to stop
selling or sharing your Personal Information.

You may submit a request to opt out of sales or sharing through our interactive
webform available here. If you have enabled privacy controls on your browser
(such as a plugin), we will also treat that as a valid request to opt out.
Please see the "OPT-OUT PREFERENCE SIGNALS" section above for more information.

Right to Limit Use of Sensitive Personal Information

California residents also have the right to limit our use or disclosure of
Sensitive Personal Information if we use it for purposes other than those
specified in the CCPA and its regulations. As stated above, we do not currently
use or disclose Sensitive Personal Information for purposes other than those
allowed by the CCPA and its regulations. However, if you are a California
resident, you still may submit a request to limit, and we will record your
instructions and incorporate them in the future if our policy changes. You may
submit requests to limit through our interactive webform here or by calling us
toll free at (800) 450-2010 Ext. 7100.


10. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals
with disabilities. If you are using a screen reader or other auxiliary aid and
are having problems viewing this Privacy Policy, please call (800) 450-2010 Ext.
7100 for assistance.


11. MEDIA INFORMATION

We obtain contact details and other personal information regarding media
contacts and influencers from a variety of sources, including Cision. If you
wish to know about how such information is collected and used, please refer to
Cision's privacy policy notice at: www.cision.com/us/legal/privacy-policy/.


12. HOW TO CONTACT US

To contact us for questions or concerns about our privacy policies or practices,
please contact us via email at PrivacyRequest@nafinc.com or via telephone at
(800) 450-2010 Ext. 7100.


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If you are using a screen reader or other auxiliary aid and are having problems
using this website please call 800-450-2010 Ext. 7100 for assistance.

If you received a letter from New American Funding and would like to be removed
from our mailing list, please call 800-450-2010.

New American Funding makes Customer Service our number one priority. We
encourage you to call our Corporate Customer Service department at 800-450-2010
ext. 7100 between 8:00 am and 5:00 pm Pacific or email us anytime at
customerservice@nafinc.com for any complaint resolution you may have regarding
the origination of your loan.

© 2024 New American Funding, LLC. All Rights Reserved.

Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780.

From Fortune. © 2023 Fortune Media IP Limited. All rights reserved. Used under
license. Fortune and Fortune 100 Best Companies are registered trademarks of
Fortune Media IP Limited. Fortune and Fortune Media IP Limited are not
affiliated with, and do not endorse products or services of, New American
Funding.

* https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3751917

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