trigent.com
Open in
urlscan Pro
192.124.249.153
Public Scan
Submitted URL: https://go.trigent.com/e3t/Ctc/5G+23284/d2Nw4m04/JjT4YGXpW50kH_H6lZ3mmW3Zdr-659xN72N1-_8cTkTg9gW1dz2kL8cM-r9W7xSTZh5sFy...
Effective URL: https://trigent.com/clientsuccess/genetics-information-company-accelerates-devops-and-improves-product-quality-throu...
Submission Tags: falconsandbox
Submission: On January 14 via api from US — Scanned from US
Effective URL: https://trigent.com/clientsuccess/genetics-information-company-accelerates-devops-and-improves-product-quality-throu...
Submission Tags: falconsandbox
Submission: On January 14 via api from US — Scanned from US
Form analysis 3 forms found in the DOM
POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/23541103/36f7e112-3411-4a7e-832c-ae85e961583b
<form id="hsForm_36f7e112-3411-4a7e-832c-ae85e961583b" method="POST" accept-charset="UTF-8" enctype="multipart/form-data" novalidate=""
action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/23541103/36f7e112-3411-4a7e-832c-ae85e961583b"
class="hs-form-private hsForm_36f7e112-3411-4a7e-832c-ae85e961583b hs-form-36f7e112-3411-4a7e-832c-ae85e961583b hs-form-36f7e112-3411-4a7e-832c-ae85e961583b_3d32277a-b328-49a6-81af-27cedd31f966 hs-form stacked"
target="target_iframe_36f7e112-3411-4a7e-832c-ae85e961583b" data-instance-id="3d32277a-b328-49a6-81af-27cedd31f966" data-form-id="36f7e112-3411-4a7e-832c-ae85e961583b" data-portal-id="23541103"
data-test-id="hsForm_36f7e112-3411-4a7e-832c-ae85e961583b" data-hs-cf-bound="true">
<div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field"><label id="label-firstname-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your First name"
for="firstname-36f7e112-3411-4a7e-832c-ae85e961583b"><span>First name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="firstname-36f7e112-3411-4a7e-832c-ae85e961583b" name="firstname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="given-name" value=""></div>
</div>
<div class="hs_lastname hs-lastname hs-fieldtype-text field hs-form-field"><label id="label-lastname-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your Last name" for="lastname-36f7e112-3411-4a7e-832c-ae85e961583b"><span>Last
name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="lastname-36f7e112-3411-4a7e-832c-ae85e961583b" name="lastname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="family-name" value=""></div>
</div>
<div class="hs_company hs-company hs-fieldtype-text field hs-form-field"><label id="label-company-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your Company name" for="company-36f7e112-3411-4a7e-832c-ae85e961583b"><span>Company
name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="company-36f7e112-3411-4a7e-832c-ae85e961583b" name="company" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="organization" value=""></div>
</div>
<div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your Work email" for="email-36f7e112-3411-4a7e-832c-ae85e961583b"><span>Work
email</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="email-36f7e112-3411-4a7e-832c-ae85e961583b" name="email" required="" placeholder="" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
</div>
<div class="hs_phone hs-phone hs-fieldtype-phonenumber field hs-form-field"><label id="label-phone-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your Phone number" for="phone-36f7e112-3411-4a7e-832c-ae85e961583b"><span>Phone
number</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="phone-36f7e112-3411-4a7e-832c-ae85e961583b" name="phone" placeholder="" type="tel" class="hs-input" inputmode="tel" autocomplete="tel" value=""></div>
</div>
<div class="hs_what_s_this_about__c hs-what_s_this_about__c hs-fieldtype-select field hs-form-field"><label id="label-what_s_this_about__c-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your What&#x27;s this about"
for="what_s_this_about__c-36f7e112-3411-4a7e-832c-ae85e961583b"><span>What's this about</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="what_s_this_about__c-36f7e112-3411-4a7e-832c-ae85e961583b" required="" class="hs-input is-placeholder" name="what_s_this_about__c">
<option disabled="" value="">Please Select</option>
<option value="Sales: Help with upcoming project">Sales: Help with upcoming project</option>
<option value="Info: Information related our services">Info: Information related our services</option>
<option value="Career: Want to join Trigent team">Career: Want to join Trigent team</option>
</select></div>
</div>
<div class="hs_comments_resp__c hs-comments_resp__c hs-fieldtype-textarea field hs-form-field"><label id="label-comments_resp__c-36f7e112-3411-4a7e-832c-ae85e961583b" class="" placeholder="Enter your Message"
for="comments_resp__c-36f7e112-3411-4a7e-832c-ae85e961583b"><span>Message</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><textarea id="comments_resp__c-36f7e112-3411-4a7e-832c-ae85e961583b" class="hs-input hs-fieldtype-textarea" name="comments_resp__c" placeholder=""></textarea></div>
</div>
<div class="hs_recaptcha hs-recaptcha field hs-form-field">
<div class="input">
<div class="grecaptcha-badge" data-style="inline" style="width: 256px; height: 60px; box-shadow: gray 0px 0px 5px;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-h1fj5nq1cvgf" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/enterprise/anchor?ar=1&k=6Ld_ad8ZAAAAAAqr0ePo1dUfAi0m4KPkCMQYwPPm&co=aHR0cHM6Ly90cmlnZW50LmNvbTo0NDM.&hl=en&v=zIriijn3uj5Vpknvt_LnfNbF&size=invisible&badge=inline&cb=j6sltz7crblt"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div><input type="hidden" name="g-recaptcha-response" id="hs-recaptcha-response" value="">
</div>
<div class="hs_submit hs-submit">
<div class="hs-field-desc" style="display: none;"></div>
<div class="actions"><input type="submit" class="hs-button primary large" value="Submit"></div>
</div><input name="hs_context" type="hidden"
value="{"embedAtTimestamp":"1736880080113","formDefinitionUpdatedAt":"1726585442303","lang":"en","embedType":"REGULAR","renderRawHtml":"true","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36","pageTitle":"DevOps and improves product quality through QA services","pageUrl":"https://trigent.com/clientsuccess/genetics-information-company-accelerates-devops-and-improves-product-quality-through-qa-services/","isHubSpotCmsGeneratedPage":false,"contentType":"blog-post","hutk":"5805a01a50d8675f01de7cba8148cf22","__hsfp":1372317473,"__hssc":"125743765.1.1736880082092","__hstc":"125743765.5805a01a50d8675f01de7cba8148cf22.1736880082091.1736880082091.1736880082091.1","formTarget":"#hbspt-form-1736878156000-5693395412","rumScriptExecuteTime":1349.2999992370605,"rumTotalRequestTime":2034.3999996185303,"rumTotalRenderTime":2161.7000007629395,"rumServiceResponseTime":685.1000003814697,"rumFormRenderTime":127.30000114440918,"connectionType":"4g","firstContentfulPaint":0,"largestContentfulPaint":0,"locale":"en","timestamp":1736880082106,"originalEmbedContext":{"portalId":"23541103","formId":"36f7e112-3411-4a7e-832c-ae85e961583b","region":"na1","target":"#hbspt-form-1736878156000-5693395412","isBuilder":false,"isTestPage":false,"isPreview":false,"isMobileResponsive":true},"correlationId":"3d32277a-b328-49a6-81af-27cedd31f966","renderedFieldsIds":["firstname","lastname","company","email","phone","what_s_this_about__c","comments_resp__c"],"captchaStatus":"LOADED","emailResubscribeStatus":"NOT_APPLICABLE","isInsideCrossOriginFrame":false,"source":"forms-embed-1.6926","sourceName":"forms-embed","sourceVersion":"1.6926","sourceVersionMajor":"1","sourceVersionMinor":"6926","allPageIds":{},"_debug_embedLogLines":[{"clientTimestamp":1736880080178,"level":"INFO","message":"Retrieved pageContext values which may be overriden by the embed context: {\"pageTitle\":\"DevOps and improves product quality through QA services\",\"pageUrl\":\"https://trigent.com/clientsuccess/genetics-information-company-accelerates-devops-and-improves-product-quality-through-qa-services/\",\"userAgent\":\"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36\",\"isHubSpotCmsGeneratedPage\":false}"},{"clientTimestamp":1736880080180,"level":"INFO","message":"Retrieved countryCode property from normalized embed definition response: \"US\""},{"clientTimestamp":1736880082101,"level":"INFO","message":"Retrieved analytics values from API response which may be overriden by the embed context: {\"hutk\":\"5805a01a50d8675f01de7cba8148cf22\",\"contentType\":\"blog-post\"}"}]}"><iframe
name="target_iframe_36f7e112-3411-4a7e-832c-ae85e961583b" style="display: none;"></iframe>
</form>GET https://trigent.com/
<form role="search" class="searchform sf" action="https://trigent.com/" method="GET" data-hs-cf-bound="true">
<input class="thegem-fullscreen-searchform-input sf-input" type="text" placeholder="Start typing to search..." name="s">
<div class="sf-close"></div>
</form>GET https://trigent.com/
<form role="search" class="searchform sf" action="https://trigent.com/" method="GET" data-hs-cf-bound="true">
<input class="thegem-fullscreen-searchform-input sf-input" type="text" placeholder="Start typing to search..." name="s">
<div class="sf-close"></div>
</form>Text Content
Scroll Top Menu * SERVICES Application Development & Maintenance Artificial Intelligence Cloud Cybersecurity Data Engineering Enterprise Applications and Integrations Generative AI Infrastructure IT Staffing Solutions Professional Services Quality Assurance and Engineering Software Product Engineering * Back * Application Development Services * Artificial Intelligence Services * Cloud * Cybersecurity Services * Data Engineering Services * Enterprise Applications and Integrations * Generative AI * Infrastructure * IT Staffing Services * Professional IT Services * Quality Assurance and Engineering * Software Product Engineering * INDUSTRIES * Back * Education * Financial Services * Healthcare * Insurance * LegalTech Services & Solutions * Manufacturing * Retail * Transportation & Logistics * CLIENT SUCCESS * INSIGHTS * Back * Blogs * Videos * White Papers * Webinars * Partners * Back * AWS * Microsoft * ServiceNow * Salesforce * John Snow Labs * Electroneek * Databricks * Other Partners * COMPANY * Back * About * Analyst & Accolades * Careers * Community * CSR * Environmental, Social and Governance * Leadership * Patents & Innovations * News * Quality & Compliance * Contact Menu * SERVICES Application Development & Maintenance Artificial Intelligence Cloud Cybersecurity Data Engineering Enterprise Applications and Integrations Generative AI Infrastructure IT Staffing Solutions Professional Services Quality Assurance and Engineering Software Product Engineering * Back * Application Development Services * Artificial Intelligence Services * Cloud * Cybersecurity Services * Data Engineering Services * Enterprise Applications and Integrations * Generative AI * Infrastructure * IT Staffing Services * Professional IT Services * Quality Assurance and Engineering * Software Product Engineering * INDUSTRIES * Back * Education * Financial Services * Healthcare * Insurance * LegalTech Services & Solutions * Manufacturing * Retail * Transportation & Logistics * CLIENT SUCCESS * INSIGHTS * Back * Blogs * Videos * White Papers * Webinars * Partners * Back * AWS * Microsoft * ServiceNow * Salesforce * John Snow Labs * Electroneek * Databricks * Other Partners * COMPANY * Back * About * Analyst & Accolades * Careers * Community * CSR * Environmental, Social and Governance * Leadership * Patents & Innovations * News * Quality & Compliance * Contact CASE STUDY GENETICS INFORMATION COMPANY ACCELERATES DEVOPS AND IMPROVES PRODUCT QUALITY THROUGH QA SERVICES QE Healthcare Our challenges were to reduce defect leakage, meet our growing business needs with constant changes in requirements. The Trigent team learned our domain fast, met our automation needs with minimal training, and stretched QA to an 18×5 cycle. They worked cohesively with our DevOps teams. Our throughput increased by 45%, and production defect leakage reduced to less than 5%. We would gladly recommend Trigent for enterprise QA needs. ABOUT THE CLIENT Our client is a leading medical genetics information company with revenues of over $200M, with a mission to bring genetic information into routine medical practice to improve healthcare quality. They specialize in genetic diagnostics for hereditary disorders and provide affordable and accessible genetic testing to patients and providers. The client offers three major categories of screenings – Diagnostics, Reproductive Health, and Proactive Health. The screenings include hereditary cancer, neurological and cardiovascular disorders, non-invasive prenatal screening (NIPS), pediatric developmental disorders, and many more. BACKGROUND The client has an integrated portfolio of laboratory processes, software systems, and informatics capabilities to: Manage and maintain test catalogs, with unique workflows Collect and process DNA samples Test and analyze patient-specific genetic variation Generate test reports for clinicians and patient The software application portfolio consists of: A web portal that allowed both patients and clinicians to place orders from a catalog of tests. The selections ranged from curated panels to panels custom built by a genetic counselor. The entire ordering process was transparent, with the ability to track progress. A laboratory information management system (LIMS) that manages and tracks samples, test results, and associated information effectively. A clinical reporting function that is designed to support all aspects of clinical genetics workflow. This function provides an interface with relevant patient information and tools for efficient clinical report writing and report generation. A wide range of people, including scientists, genetic counselors, client services, finishing/confirmation, and lab directors, use this function. A Dry Lab Operations System, an internal application that automates sample wrangling, wet lab, clinical genomics, client services, and metrics analysis. BUSINESS CHALLENGES As the business grew, they added emphasis on customer experience (CX), which is simple despite the new features. And, this required the applications to work at optimum levels without interruptions during business hours. The individual applications underwent continuous improvements at a fast pace. As the volume of patients and data increased, CX could not be compromised, and the entire service had to be comprehensively tested for every change. Not only did the feature updates have to be tested regularly, but thorough regression testing was also required. As the organization acquired new companies, more services were added, and the client anticipated to operate a 24/7 lab very soon. The team had to ensure that the new capabilities were integrated and changes made to existing workflows while existing services continued to operate consistently. To meet this goal, the client needed agile processes, improved test execution velocity, and high-quality releases. This was achieved by institutionalizing DevOps, streamlined release processes, sprint planning, environment configuration, and tooling coupled with clarity of roles and responsibilities between developers and testers. The approach included adopting the Software Development Engineer in Test(“SDET”) philosophy and how they think about software quality and testing – especially bringing proficiency at writing code and code for automated testing. ENSURE IMPECCABLE PRODUCT QUALITY AND SUPERIOR CUSTOMER EXPERIENCE WITH CONTINUOUS TESTING TRIGENT SOLUTION - QA SERVICES An aggressive growth plan required rapid software delivery, and all teams to work in cohesion. Trigent identified the workflow of all the applications – covering the vital business process flows, user experience, technology integrations, and performance. We built a DevOps strategy to cover teams distributed across the US west coast, midwest, eastern Russia, and India. The teams were aligned to product lines, and a CI/CD pipeline was implemented. A significant portion of testing and deployment was automated. To support the geographically distributed development teams, Trigent QA operated in multiple shifts covering about 18 hours a day. This reduced the feedback cycles and increased the sprint velocity. A sprint cycle of two weeks in the beginning, and rapidly evolving towards a daily release model, ensuring that applications were upgraded continuously. As feature upgrades were developed, automated regression tests were executed using continuous integration tools, and the test results were posted directly to the test management tools. Test environments were dynamically set up and torn down post-testing with AWS instances that allowed execution in a distributed manner. The testing covered complex rules and data validation across applications, also ensured that the applications supported multiple versions of operating systems and browsers. Omni-channel tests for mobile devices and web browser compatibility were run leveraging Saucelabs’ device farms. Test and test automation became synonymous with exploratory testing, complementing the increasing levels of automation to achieve high functional coverage within a short time. In a minimal time of around two hours, 600+ automated test scripts were executed. CLIENT BENEFITS: * Improved health interoperability ecosystem and patient engagement * Early detection of regression issues in nightly build ensured that issues are fixed prior to integration build * Enhanced user experience, optimized clinical workflows, also ensured physicians and patients gets all notifications * High-quality releases with reduced time to market * Defect leakage to production reduced to 5% * Functional defects were reduced by 20% through test automation * Significant reduction in manual testing efforts related to regression testing * Continuous testing at every stage increased the overall application quality * CI/CD pipeline execution ensured a complete end to end testing in minimal time TECHNOLOGY STACK: We are happy to answer any questions you may have and help you to determine which of our services best fit your needs. First name* Last name* Company name* Work email* Phone number What's this about* Please SelectSales: Help with upcoming projectInfo: Information related our servicesCareer: Want to join Trigent team Message EXPLORE * Analyst & Accolades * Blogs * Company * Contact Us * Client Success * Careers * News * Partners * Whitepapers * Webinars * Analyst & Accolades * Blogs * Company * Contact Us * Client Success * Careers * News * Partners * Whitepapers * Webinars SERVICES * Application Development & Maintenance * Artificial Intelligence * Cybersecurity * Data Engineering * Enterprise Applications and Integrations * Generative AI * Infrastructure * IT Staffing Solutions * Professional Services * Quality Assurance and Engineering * Software Product Engineering * Application Development & Maintenance * Artificial Intelligence * Cybersecurity * Data Engineering * Enterprise Applications and Integrations * Generative AI * Infrastructure * IT Staffing Solutions * Professional Services * Quality Assurance and Engineering * Software Product Engineering INDUSTRIES * Education * Financial Services * Healthcare * Insurance * LegalTech Services & Solutions * Manufacturing * Retail * Transportation & Logistics * Education * Financial Services * Healthcare * Insurance * LegalTech Services & Solutions * Manufacturing * Retail * Transportation & Logistics OUR HEADQUARTERS TRIGENT SOFTWARE INC. 2 Willow Street, Suite #201, Southborough, MA 01745 INDIA LOCATION TRIGENT SOFTWARE PVT. LTD. - IT SERVICES DIVISION 1st Floor, West Wing, Khanija Bhavan, #49, Race Course Road, Bangalore 560001, India Terms & Conditions | Cookie Policy | Privacy Policy © 2025 Trigent Software, Inc. All rights reserved. Facebook Linkedin X-twitter Youtube Top Searches: Cloud Services Custom Application Development Mobile Application Development Robotic Process Automation Product Engineering Services Top Searches: Cloud Services Custom Application Development Mobile Application Development Robotic Process Automation Product Engineering Services