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 1. Home
 2. The NPDB Privacy Policy


THE NPDB PRIVACY POLICY

The privacy of our customers has always been of utmost importance to the NPDB.
As a federal agency, the Privacy Act of 1974 (5 U.S.C. 552a) requires us to
protect certain information we collect. Specifically, if we collect information
that will be placed in the National Practitioner Data Bank (NPDB) we will
provide a separate Privacy Act notice at the point of collection, identifying
(1) the legal authority which authorizes the collection; (2) whether the
disclosure of the information is mandatory or voluntary; (3) the principal
purpose(s) for the information; (4) the routine uses of the information; and (5)
the effects, if any, of not providing the requested information. The Federal
Register notices, which describe the Privacy Act aspects of the NPDB, can be
found at 62 Fed. Reg. 12653 (1997) and 64 Fed. Reg. 7653 (1999), respectively.
The privacy policy information below applies to the data we collect over the
internet, regardless of whether it is also protected by the Privacy Act.

This is our notice about what personal information we collect; why we collect
personal information; how we use it; with whom we share it; how to get access to
information; and how we protect the information we collect and maintain.


INFORMATION AUTOMATICALLY COLLECTED AND STORED

We automatically collect and temporarily store the following information about
our website visitors:


 * The date and time of the visit
 * The website pages visited
 * The IP address and screen resolution of the computer used to visit our site




WHAT PERSONAL INFORMATION WE COLLECT

We only collect enough information to serve the mission of the NPDB. We collect
the following personal information on subjects of NPDB reports and queries:

 * Name
 * Date of Birth
 * Social Security Number
 * Mailing Addresses
 * Phone Numbers
 * Email Addresses
 * Education Records


WHY WE COLLECT PERSONAL INFORMATION

Information is vital to the existence of the NPDB. Without collecting the
information contained in the NPDB, our mission could not be fulfilled. This
information facilitates the tenets of our mission, including protecting the
public, improving the quality of health care and combating fraud and abuse in
health care delivery.

 * We do not use the information for any other purpose
 * We only collect the information necessary to fulfill our mission; no other
   information is collected


HOW WE USE PERSONAL INFORMATION

The personal information given at this website will be used only in connection
with the administration and execution of the NPDB's mission of protecting the
public and providing quality health care.


WHO WE SHARE PERSONAL INFORMATION WITH

Personal information is only provided to registered organizations with Federal
authority to query the NPDB. Information is not shared with any other
non-registered third-party organizations with the exception of plaintiffs'
attorneys. If a health care practitioner, health care entity, provider or
supplier is reported to the NPDB, a Subject Notification Document (SND) will be
mailed to the practitioner.


ACCESS TO THE INFORMATION WE COLLECT

The information from the NPDB is available to:

 * Hospitals*
 * Other health care entities with formal peer review
 * Health plans
 * Professional societies with formal peer review
 * State Licensing and Certification Authorities (including State Medical and
   Dental Boards and other State Licensing Boards)
 * Quality Improvement Organizations
 * State law enforcement agencies**
 * State Medicaid Fraud Control Units**
 * State agencies administering or supervising the administration of state
   health care programs**
 * Agencies administering Federal health care programs, including private
   entities administering such programs under contract
 * Federal Licensing and Certification Agencies
 * Federal law enforcement officials and agencies

* Under Title IV, hospitals must query when physicians, dentists, and other
health care practitioners apply for medical staff appointment (courtesy or
otherwise) or for clinical privileges; and every two years on physicians,
dentists, and other health care practitioners who are part of the medical staff
or who hold privileges.
** The NPDB regulations define "state law or fraud enforcement agency" to
include but not to be limited to these entities.

Health care practitioners, health care entities, providers and suppliers may
self-query the NPDB regarding themselves at any time. Additionally, a
plaintiff's attorney or a plaintiff representing him or herself is permitted to
obtain information from the NPDB under special circumstances. Defense attorneys
are not permitted access to the NPDB under law. However, the defendant
practitioner may self-query the NPDB. Specific procedures for attorney requests
are identified in the NPDB Guidebook: Chapter D: Queries, Attorney Access.


HOW WE PROTECT THE SECURITY OF THE INFORMATION WE COLLECT

The internet was originally designed as an open system with no built-in
security; however, we are required to protect the information we collect and
maintain, and will not use the internet to do business unless we can do so in a
secure manner.

 * We have extensive security controls that are tested and reviewed continually
 * We are certified and accredited by Health Resources and Services
   Administration (HRSA)


PROTECTING PERSONALLY IDENTIFIABLE INFORMATION (PII)

The NPDB is committed to protecting privacy and PII. In accordance with HHS and
HRSA policy, the NPDB will not accept or send unencrypted PII via email or fax.

PII sent to the NPDB must be transmitted in a secure and confidential manner. To
aid in this effort, we recommend the following options:

 * Contact the NPDB Customer Service Center to discuss IQRS Secure Messaging or
   email encryption options
 * Send all documents containing PII via US Mail or other commercial carriers
   instead (e.g. UPS, FedEx. etc).


OUR USE OF "COOKIES" AND HOW IT AFFECTS VISITS TO OUR WEBSITE

What is a "cookie"? A cookie is a small piece of text that is sent to a computer
along with a webpage when a website is visited. The computer will give the
information in the cookie only to the computer that sent it, and no other
website can request it.

The NPDB uses cookies to enhance your experience on our website while also
protecting your privacy. We do not use cookies to collect personally
identifiable information (PII), and we do not share data collected from cookies.
Cookies are temporary and expire when you leave our website.


IF YOU VISIT OTHER WEBSITES

Our website contains links to commercial and Federal organizations' websites.
These websites are not within our control and may not follow the same privacy,
security, or accessibility policies. Once you link to another site, you are
subject to the policies of that site. However, all Federal websites are subject
to the same Federal privacy, security, or accessibility mandates as ours.


CONTACTING THE NPDB

Please refer to the NPDB Customer Service Center if you have questions regarding
this privacy policy.


Last updated February 15, 2024.









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