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Our websites use cookies for analytics, personalisation and advertising. Click to learn more. By continuing to browse, you agree to our use of cookies. * Menu * Search * * Credit Union Times An ALM Exclusive Brand * Sign In Register * Home * Credit Union Topics Credit Union Management Regulatory & Compliance Community/People News Human Resources Lending Marketing Fraud & Enforcement Growth Strategies Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * MarketPlace Directory * CU Tech Hub CU Tech Hub Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * Luminaries Event Coverage Event Site * Resource Center * Credit Union Times Magazine * Careers * Subscribe * Events * Editorial Calendar * Newsletters * Webcasts * Podcast Center * About Us * Contact Us * Site Map * Advertise With Us * Terms of Service * Privacy Policy * Follow Credit Union Times * * * Copyright © 2023 ALM Global, LLC. All Rights Reserved. Sign In REGISTER * Credit Union Topics Credit Union Management Regulatory & Compliance Community/People News Human Resources Lending Marketing Fraud & Enforcement Growth Strategies Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * Resource Center * Marketplace Directory * CU Tech Hub * Cybersecurity & Privacy * Mobile Banking * Core Systems * FinTech * Payment Platforms * Luminaries * Event Coverage * Event Site * Careers * Subscribe * More * Special Reports * Credit Union Times Magazine * Credit Union Times Magazine Issue Gallery * Instant Insights * Events * Resource Center * Editorial Calendar * Newsletters * Webcasts * Podcast Center * Subscribe * News The Many Reasons Seattle CU Decided to Close Some Branches Peter Strozniak While the city’s crime problem was a factor that led to SCU’s decision, it was only one factor. * News Partnership Supports a New Class of CU Member Service Specialists Natasha Chilingerian The Southeastern League and Generation USA team up with Envision CU to educate aspiring frontline CU employees. * News How Well Is the Credit Card Market Functioning? The CFPB Is Asking Michael Ogden The bureau wants to hear from credit unions and other FIs about the consumer experience with credit cards. * Career Moves PROFESSIONALS ADVANCE AT 3 CUS, CO-OP SOLUTIONS & CORELATION Natasha Chilingerian | Januar 26, 2023 In addition, the National Credit Union Foundation appoints new board members. * News CDFI FUND EXTENDS BLACKOUT PERIOD, POSTPONES NEW CERTIFICATION PLANS Michael Ogden | Januar 25, 2023 The CDFI Fund Application blackout period will continue for an undetermined amount of time. * Expert Opinion DETECTING INSIDER & SUPPLY CHAIN THREATS IN FINANCIAL SERVICES ORGANIZATIONS Sanjay Raja | Januar 25, 2023 Learn three ways to identify users with “inappropriate access” and prevent insider breaches. * News LOS ANGELES POLICE FCU APPOINTS NEW CEO Peter Strozniak | Januar 24, 2023 John Roemer succeeds Ed Hada, who is retiring. * News NCUA'S FIRST BOARD MEETING OF 2023 WILL TACKLE TWO ISSUES Michael Ogden | Januar 24, 2023 Thursday’s meeting will focus on the FCU Loan Interest Rate Ceiling and the agency’s Annual Performance Plan. * News UNUSUAL ATM ACTIVITY AT CITADEL FCU HITS MEMBERS’ ACCOUNTS Peter Strozniak | Januar 24, 2023 Members are made whole after thieves allegedly steal thousands over a recent weekend. * Commentary WHY COLLECTING UNCLAIMED FUNDS IS TRICKIER THAN IT SHOULD BE Henry C. Meier, Esq. | Januar 24, 2023 Credit unions and unclaimed property laws: Compliance pros should keep an eye on what's happening in the courts. * Career Moves 8 PROFESSIONALS MOVE INTO NEW CREDIT UNION ROLES Natasha Chilingerian | Januar 24, 2023 Plus, a CEO retires after 40 years in the industry and the CUSO Aux announces numerous promotions. * News A FIRST OF 2023: NCUA CONSERVES VALWOOD PARK FEDERAL CREDIT UNION Peter Strozniak | Januar 23, 2023 While the Texas-based CU posts loan growth, it also records declining net income over the last five quarters. * News ASCEND FCU CEO SET TO RETIRE THIS SPRING Michael Ogden | Januar 23, 2023 Caren Gabriel will step down after 38 years at Ascend and Matt Jernigan will take the leadership role. TRENDING STORIES 1. Unusual ATM Activity at Citadel FCU Hits Members’ Accounts 2. Former CU Executive Sentenced to 27 Months in Prison for Embezzlement 3. Alaska USA Changing Name to Global Credit Union 4. A First of 2023: NCUA Conserves Valwood Park Federal Credit Union 5. 8 Professionals Move Into New Credit Union Roles INSTANT INSIGHTS / CU TIMES: DIVERSITY IN THE RAW * NORTHWEST LEAGUE RELEASES DEI RECOMMENDATIONS FOR CUS By Natasha Chilingerian |Juli 30, 2021 New report from the NWCUA and NWCUF’s DEI Task Force details strategic steps for CUs as employers, FIs and community partners. * CUS GIVE THEIR LEADERSHIP’S COMMITMENT TO DEI A 78/100 SCORE: FILENE SURVEY * TAKING A STANCE: A CREDIT UNION’S REPUTATION IS AT STAKE * COOPERA UNVEILS EXPANSION OF SERVICES, NEW WEBSITE * CREDIT UNIONS OPEN THEIR EYES TO DEI Browse Instant Insights → Read More Stories → * News ALASKA USA CHANGING NAME TO GLOBAL CREDIT UNION Michael Ogden|January 20, 2023 The new name reflects its worldwide reach as the credit union’s growth continues. * News FORMER CU EXECUTIVE SENTENCED TO 27 MONTHS IN PRISON FOR EMBEZZLEMENT Peter Strozniak|January 20, 2023 Monica Jackson says she is deeply sorry for her theft, and ashamed of hurting people at the credit union and her family. * News GLIA CREATES CUSO WITH PARTNER CREDIT UNIONS Michael Ogden|January 20, 2023 One goal of the CUSO is to create a community focused on the next generation of CU member experience. * News INTEREST RATES TOP LIST OF 2023 CONCERNS FOR CU LEADERS Natasha Chilingerian|January 20, 2023 The number of CU and bank execs who are pessimistic about their industry is growing, new Cornerstone Advisors report finds. * News CU TIMES HOSTS INAUGURAL LUMINARIES AWARDS GALA Michael Ogden and Natasha Chilingerian|January 20, 2023 Check out scenes from the November 2022 event, which included a cocktail reception, awards ceremony and dinner. * Expert Opinion OVERCOMING GROWTH CHALLENGES IN SMALL BUSINESS LENDING Lindsay Burkhalter|January 20, 2023 Advocate for financial wellness to appeal to business owners who value community, affordability and long-term investment. * News CREDIT UNIONS IN SIX STATES NAME NEW CEOS Peter Strozniak|January 19, 2023 Mid Minnesota selects Bob Gerads to take over the helm for the retiring Chuck Albrecht. * News CONNECTICUT CREDIT UNIONS PROPOSE 'UNIQUE' MERGER Michael Ogden|January 19, 2023 The merger proposal would create an opportunity to create an expanded business unit under one CU brand. * News NCUA LAYS OUT 2023 SUPERVISORY PRIORITIES Michael Ogden|January 19, 2023 NCUA Chairman Todd Harper notifies credit unions of updates to examination programs for the year. * Editor's Letter 2023: AN INVITATION TO INNOVATION Michael Ogden|January 19, 2023 The pandemic crushed so many best-laid technology plans; maybe 2023 is the year those plans come to fruition. Load More Stories * Career Moves 7 EXECUTIVES ADVANCE THEIR CAREERS AT 4 CREDIT UNIONS Natasha Chilingerian|January 19, 2023 Board appointments are also announced by Origence and the Dakota Credit Union Association. * News FORMER VIRGINIA CEO PLEADS GUILTY TO THEFT CHARGE Peter Strozniak|January 18, 2023 Kelly Givens will be sentenced in May for stealing more than $12,000 from FedStar FCU. * News BIG FOM EXPANSION APPROVED FOR CALIFORNIA CU Michael Ogden|January 18, 2023 Yolo FCU expects to positively affect the financial lives of members in areas it wasn’t able to serve until now. * News CO-OP SOLUTIONS REPORTS 'STRONG SPENDING GROWTH' IN DECEMBER Michael Ogden|January 18, 2023 Overall credit and debit spending are up for the month by 6.2% and 6.3%, respectively. * Commentary FTX MAY BE GONE, BUT THE IMPACT OF CRYPTO ON THE CU INDUSTRY IS JUST BEGINNING Henry Meier, Esq.|January 18, 2023 As they wait for regulators to catch up, CUs should continue to explore this technology and its potential uses. * Expert Opinion WHY SHOULD CREDIT UNIONS STILL CONSIDER CRYPTO? Michael Garrett|January 18, 2023 Learn why CU crypto offerings are of interest to investors and how crypto-friendly CUs are better supporting their members. * News DIGITAL FRAUD EXPECTED TO INCREASE IN 2023 Peter Strozniak|January 17, 2023 Co-op Solutions identifies three challenging trends for credit unions and members. * News HOUSTON-BASED CREDIT UNION TAPS NEW CEO Michael Ogden|January 17, 2023 After decades in the credit union industry, Luke Billeri gets his shot at CEO. * News RAMPING UP TO CUNA GAC: 58 CRASHERS NAMED Michael Ogden|January 17, 2023 Filene Research Institute’s Cooperative Trust reports a record number of applications to Crash the GAC. * Expert Opinion SHARING THE BENEFITS OF CREDIT UNION SALE-LEASEBACKS Ed Lopes and Steve Eimert|January 17, 2023 CU senior management and/or CUSO wealth management clients can share in the financial benefits on the buyer/investor side of the transaction. Load More Stories * Career Moves 9 CREDIT UNIONS ANNOUNCE HIRES, PROMOTIONS & HONORS Natasha Chilingerian|January 17, 2023 Plus, CUNA hires Clement Abonyi Jr., former chief of staff for Maxine Waters, as director of advocacy. * News FORMER CU EMPLOYEE SENTENCED IN IT REVENGE CASE Peter Strozniak|January 13, 2023 Juliana Barile gets probation for deleting Penn South Cooperative FCU’s files and data. * News AFFINITY FCU SELLS ITS N.J. HEADQUARTERS TO CUSO Jim DuPlessis|January 13, 2023 Sale-leaseback deal generates $51.7 million for branch expansion. * News COLUMBIA CREDIT UNION APPOINTS INTERIM CEO Peter Strozniak|January 13, 2023 Linsdey Salvestrin takes over the helm after the retirement of Steve Kenny. * News CREDIT UNIONS SUPPORT THE ARTS, FOOD BANKS & THE HOMELESS Natasha Chilingerian|January 13, 2023 Plus, a lucky CU member receives $10,000 in a giveaway and an Oregon CU gives over $62,000 to United Way. * Expert Opinion 2023: THE YEAR TO FOCUS ON ROI DRIVERS & TECH PARTNERSHIPS Larry Nichols|January 13, 2023 Despite widespread financial concern, CUs are strongly positioned to provide a high level of support for their members. * Case Study EXECUTIVES RECOGNIZE NEED FOR INTERNAL CHANGE BUT DON’T FEEL PREPARED FOR IT, REPORT FINDS Willa Hart|January 12, 2023 Nineteen percent of executives and 23% of workers believe delineating jobs by individual tasks is the best way to organize work internally. * News TWO WOMEN NAMED TO TAKE OVER BILLION-DOLLAR CUS IN THE WEST Peter Strozniak|January 12, 2023 FirstLight FCU names Margie Salazar CEO and Amy Hysell moves to the corner office at Arizona Financial CU. * News LENDERCLOSE REBRANDS AS COVIANCE Natasha Chilingerian|January 12, 2023 The new name and brand reflects the real estate and home equity lending fintech’s next phase of growth. * News TWO DENVER-AREA CREDIT UNIONS AGREE TO REFUND MEMBERS $4 MILLION Jim DuPlessis|January 12, 2023 Colorado attorney general finds Bellco, Canvas owe GAP fees on auto loans, bringing the total credit union settlements to eight. Load More Stories * Career Moves CHARTWAY CU, CONSUMERS CU & SERVICE ONE CU REVEAL PEOPLE NEWS Natasha Chilingerian|January 12, 2023 A board member for Virginia’s Chartway CU moves to emeritus status after more than 30 years of service. * News CREDIT UNIONS IN 2 STATES PAY NEARLY $10 MILLION IN SPECIAL DIVIDENDS Jim DuPlessis|January 11, 2023 CommunityAmerica of Kansas City returns a record $9.5 million to its members. * News ALLEGACY FCU UPS WAGES FOR ENTRY-LEVEL EMPLOYEES Michael Ogden|January 11, 2023 The increase will immediately boost earnings for 50 employees. * News MICHIGAN CREDIT UNION PLANS TO BUY MICHIGAN BANK Peter Strozniak|January 11, 2023 4Front Credit Union and Old Mission Bank ink an agreement that's expected to close late this year. * Best Practices SURVIVING INFLATION: HELPING STRUGGLING EMPLOYEES SET UP A FINANCIAL SAFETY NET Bryce Sanders|January 11, 2023 Here are eight ways employers can help employees save money by taking advantage of existing benefits and programs. * Expert Opinion RESOLVE DELINQUENT DEBTS WITH EMPATHY: 4 TIPS FOR CREDIT UNIONS Loretta Kilday|January 11, 2023 Friendly, approachable and understanding collectors are more likely to tell debt collection success stories. * News CREDIT UNIONS MAINTAINED FAST LOAN GROWTH IN NOVEMBER Jim DuPlessis|January 10, 2023 CUNA’s latest estimates show the 12-month gain was a record 19%. * News WOMAN WHO STOLE NEARLY $1 MILLION FROM CUS & BANKS APPEALS SENTENCE Peter Strozniak|January 10, 2023 Pamela Conley was sentenced in 2022 to 54 months in prison and ordered to pay restitution. * News DESERT FINANCIAL PAYS $16 MILLION SPECIAL DIVIDEND Jim DuPlessis|January 10, 2023 Phoenix credit union’s "Giveback Bonus" is its largest to date. * News TWO CUSOS TEAM UP TO BOOST CU COMPLIANCE Natasha Chilingerian|January 10, 2023 Partnership between MDT and Comply-YES! opens up new compliance support services to MDT’s CU clients. Load More Stories * Career Moves 8 PROFESSIONALS ACHIEVE NEW CAREER GOALS AT 3 CREDIT UNIONS Natasha Chilingerian|January 10, 2023 Plus, Syracuse Fire Department FCU appoints Roxane Bowering CEO. * News FINANCIAL INDUSTRY SEES ONLY SMALL GAINS IN MINORITY & FEMALE SENIOR-LEVEL POSITIONS Peter Strozniak|January 09, 2023 New GAO report analyzes data from credit unions, banks, thrifts and other finance sectors. * News COX AUTOMOTIVE: CAR SALES WILL BE FLAT IN 2023 Jim DuPlessis|January 09, 2023 Economist says consumer spending shows no sign of slowing. * News VYSTAR COMPLETES MERGER WITH LOCAL CREDIT UNION Michael Ogden|January 09, 2023 After an affirming vote by members, First Coast FCU merges into VyStar. * Research 39% OF WORKERS HAVE LESS THAN $1,000 IN SAVINGS (OR NO SAVINGS AT ALL) Kristen Beckman|January 09, 2023 About one-third of workers – who say financial stress impacts their mental health – want employers to help with financial coaching and support. * Expert Opinion SHOULD CREDIT UNIONS HIRE ASSET-RECOVERY LAWYERS TO PROTECT THEIR CAPITAL? Robert J. Poulson|January 09, 2023 There are no financial services organizations that do not have significant unclaimed assets waiting to be collected. * News LAKE MICHIGAN CU EMPLOYEES VOTE IN FAVOR TO FORM LABOR UNION Peter Strozniak|January 06, 2023 Credit union management views the union vote as unfortunate, while workers say the union will address longstanding issues. * News NAFCU ECONOMIST: U.S. MIGHT DODGE RECESSION Jim DuPlessis|January 06, 2023 Curt Long says a strong jobs report shows resilience despite the Fed’s escalation in interest rates. * Best Practices MAKING THE GRADE? 51% OF EMPLOYEES SAY EMPLOYERS SHOULD HELP WITH THEIR STUDENT DEBT Harlyn Croland|January 06, 2023 Employers have an opportunity to lessen the significant burden of this debt for their employees. * News WISCONSIN CU MERGER FINALIZED Michael Ogden|January 06, 2023 The newly-merged credit unions in northwest Wisconsin will serve nearly 40,000 members. Load More Stories * Expert Opinion CREATING STRONG MOBILE AUTHENTICATION SECURITY FOR MEMBERS Juan Camilo Arenas|January 06, 2023 Learn how to overcome seven key challenges during the mobile authentication implementation process. * News MORTGAGE BANKERS CUT COMMERCIAL LENDING FORECAST Jim DuPlessis|January 05, 2023 Instead of rising this year, production will fall 5% as the Fed keeps raising rates, the MBA says. * News BILLION-DOLLAR CREDIT UNIONS NAME NEW CEOS Peter Strozniak|January 05, 2023 Ken Senus moves into the corner office at St. Mary’s Bank and Girardo Smith takes over the helm at Educational Systems FCU. * News LONGTIME AUX CUSO CEO TO RETIRE, NEW LEADERSHIP NAMED Michael Ogden|January 05, 2023 Doug Burke announces his retirement after leading Aux and InNetwork since its inception. * News GUARDIANS CU'S CEO STEPS DOWN AFTER 44 YEARS Michael Ogden|January 05, 2023 John Deese steps down as president/CEO as the credit union begins its search for a new leader. * Career Moves CUS KICK OFF 2023 WITH 5 NEW HIRES & PROMOTIONS Natasha Chilingerian|January 05, 2023 Plus, PSECU’s CEO is named to a local Banking & Finance Power List. * News NAVY FEDERAL HELPS COPS NAB EMPLOYEE AFTER ALLEGEDLY SHARING MEMBER INFO ON DARK WEB Peter Strozniak|January 04, 2023 Police allege Wade Helms assisted third parties to steal members’ personal identities and money. * News 5 CREDIT UNIONS TO PAY MEMBERS NEARLY $10 MILLION Jim DuPlessis|January 04, 2023 Special dividends are distributed from Boston to South Carolina. * Case Study FLEXIBLE BENEFITS GROW IN IMPORTANCE IN 2022: SURVEY Joel Kranc|January 04, 2023 Employee benefits remain a critical component of the relationship between employers and employees. * CREDIT UNION CONFERENCES IN 2023: AN EVOLVING LIST Natasha Chilingerian|January 04, 2023 More than 70 CU-focused educational and networking events are coming up in 2023. New conferences added. Load More Stories * Expert Opinion THE IMPORTANCE OF MAKING AI-DRIVEN DECISIONS ACCESSIBLE TO CUS OF ALL SIZES Preetha Pulusani|January 04, 2023 As consumers continue their digital journey, receiving personalized attention from their CU continues to grow in importance. * News DFCU COMPLETES FLORIDA BANK PURCHASE Jim DuPlessis|January 03, 2023 A Michigan CU extends its reach from the Upper Peninsula to the nation’s lower one by completing the purchase of a Tampa bank. * News NCUA NAMES NEW DIRECTOR TO GUIDE AGENCY'S FINTECH INITIATIVES Michael Ogden|January 03, 2023 Charles Vice has served at NASCUS and oversaw regulations for all of Kentucky’s state-chartered financial institutions. * News ILLINOIS' LAND OF LINCOLN CU PLANS FIRST BANK BUY Peter Strozniak|January 03, 2023 The proposed acquisition of Colchester State Bank is expected to close by the end of the second quarter. * Commentary THE 10 MOST IMPACTFUL CU TRENDS OF 2023 Henry Meier, Esq.|January 03, 2023 Ten regulatory, legal and operational items credit union leaders should keep an eye on this year. * Expert Opinion 3 TRENDS FOR CREDIT UNIONS TO WATCH IN 2023 Terry Duffy|January 03, 2023 CUs have a strong opportunity to focus on the initiatives that will most directly support their members and communities. * News BROADVIEW FCU’S HALF-MILLION DOLLAR DONATION AIMS TO FIGHT HUNGER IN N.Y. Michael Ogden|December 30, 2022 The donation includes an investment in a year-around farm to grow food for local pantries. * News CONVICT APPEALS 12-YEAR SENTENCE FOR STEALING $20,000 FROM FLORIDA CU Peter Strozniak|December 30, 2022 Defense attorney says Damien Dennis' sentence exceeded guidelines, but prosecutors argue the sentence was reasonable and justified. * News FIRST JUNTOS AVANZAMOS-NLCUP REGIONAL CHAPTER FORMS Natasha Chilingerian|December 30, 2022 Other local networks designed to support financial inclusion for Hispanics and Latinos will follow the first of their kind in California. * News MORTGAGE RATES IN THE U.S. RISE FOR FIRST TIME IN SEVEN WEEKS Prashant Gopal|December 30, 2022 Even as new listings decline, inventory is on the rise because homes are taking longer to sell. Load More Stories * Expert Opinion HOW TO STAY COMPETITIVE WITH A NEW, YOUNGER GENERATION OF HOMEBUYERS Ashley Wood|December 30, 2022 Learn two key steps toward enabling the digital lending experience that consumers increasingly demand. * News US PENDING HOME SALES FALL TO SECOND-LOWEST LEVEL ON RECORD Augusta Saraiva|December 29, 2022 Survey finds consumers rate current home-buying conditions as the worst since the early 1980s. * News FOUR CREDIT UNIONS PAY $30 MILLION IN DIVIDENDS Jim DuPlessis|December 29, 2022 Police and Fire Federal Credit Union of Philadelphia returns $22 million to members. * News FRAUD RINGLEADER WHO VICTIMIZED CUS, BANKS FACES SENTENCING Peter Strozniak|December 29, 2022 Arrington Jaylun Gardner and eight others admit to using CU and bank accounts to steal funds across four states. * News CREDIT UNIONS ADOPT FAMILIES FOR THE HOLIDAYS Natasha Chilingerian|December 29, 2022 CUs, including these three in the West, Midwest and South, take families in need under their wings this season. * Career Moves 8 CU INDUSTRY HIRES, PROMOTIONS, HONORS & BOARD APPOINTMENTS ANNOUNCED Natasha Chilingerian|December 29, 2022 CUNA announces as Robert Lewis as its new EVP and chief advocacy officer. * News NAFCU ‘URGES’ SBA TO DELAY LOAN PROGRAM RULEMAKING Michael Ogden|December 28, 2022 Concerns are raised over SBA’s proposed changes to the 7(a) and 504 Loan Program. * Career Moves CUS IN MICHIGAN, DELAWARE, CALIFORNIA, MAINE & WYOMING NAME NEW CEOS Peter Strozniak|December 28, 2022 Janell Upton will take over the corner office at Dover FCU in January and Jeff Brehmer will lead TLC Community CU in March. * Best Practices TWO STRATEGIES TO CREATE AN INNOVATIVE FUTURE OF WORK IN 2023 Mark Banfield|December 28, 2022 No one can predict what the future will look like, but DEX tools can help ease the transition for both employees and employers. * News ALLEGACY FCU TEAMS WITH CAROLINAS FOUNDATION TO LAUNCH NEW FOUNDATION Natasha Chilingerian|December 28, 2022 The creation of the Allegacy Foundation enables the North Carolina CU to increase its scholarship awards by more than 50%. Load More Stories * Expert Opinion HOW & WHY CREDIT UNIONS ARE OUTPACING THE MARKET WITH VEHICLE LEASING Mark Chandler|December 28, 2022 CULA offers insights and best practices on how to leverage new opportunities in the auto finance landscape. * News CU PRIORITIES LEFT IN & OUT OF $1.7 TRILLION SPENDING BILL Michael Ogden|December 27, 2022 CUNA, NAFCU declare it a win for credit unions. NCUA “frustrated” by lack of enhancements to CLF provision. * News EXECUTIVES CHALLENGE PEERS TO MATCH $100,000 DONATION TO SUPPORT GLOBAL COOPERATIVE DEVELOPMENT Peter Strozniak|December 27, 2022 Bill Cheney and Dwayne Naylor team up to raise funds for the Worldwide Foundation for Credit Unions. * Expert Opinion PREFERRED STOCKS: CREDIT UNIONS ADVISED TO LOOK FOR INCOME ELSEWHERE Matthew Butler|December 27, 2022 Despite the attractiveness of their dividend yields, there are risks and limitations to what preferreds can do for a portfolio. * News MERIWEST CU WINS FINANCIAL EDUCATION AWARD Michael Ogden|December 27, 2022 The California credit union was selected by CUNA for its work in “promoting financial well-being.” * Career Moves PROFESSIONALS CONCLUDE 2022 WITH NEW ROLES Natasha Chilingerian|December 27, 2022 Five credit unions reveal People news and Curql Collective elects two board members. * Research AMERICANS SAY 2023 IS THE YEAR OF ‘LIVING SENSIBLY’ WHEN IT COMES TO FINANCIAL GOALS Alan Goforth|December 22, 2022 Consumers say they had significantly less money this past year due to inflation and are taking a less optimistic view of 2023. * Career Moves TRUITY CREDIT UNION APPOINTS INTERIM CEO Peter Strozniak|December 22, 2022 Mark Wilburn will take over the helm in January when Dennis Halpin retires. * News BILLION-DOLLAR MASSACHUSETTS CREDIT UNIONS PLAN MERGER Peter Strozniak|December 22, 2022 RTN FCU and Merrimack Valley CU will create the state’s fifth-largest financial cooperative. * Expert Opinion CREDIT UNIONS CAN THRIVE THROUGH THE TECH LABOR CRISIS Ron Parker|December 22, 2022 Learn three ways CUs can leverage relationships in order to overcome the tech labor shortage. Load More Stories * Career Moves SLFCU, HANSCOM FCU, SECURITY FIRST FCU & COASTAL CU HIRE EXECUTIVES Natasha Chilingerian|December 22, 2022 Six credit unions and Allied Payment Network announce career moves. * News MBA CUTS ORIGINATION FORECAST AGAIN Jim DuPlessis|December 21, 2022 Economist says next year’s drop will be steeper because of a first-half recession, but volume might start improving later in the year. * Market Insights THE DEBATE BEHIND 'QUIET QUITTING': THE YOUNGER GENERATION’S APPROACH Olivia Storey|December 21, 2022 Between 2019 and 2022, the percentage of engaged employees under the age of 35 dropped by 6%. * News BEACON CU PAYING MEMBERS $1.8 MILLION SPECIAL DIVIDEND Jim DuPlessis|December 21, 2022 Distribution is among the last acts of retiring CEO Kevin Willour. * News CREDIT UNIONS SPREAD HOLIDAY CHEER IN THE NORTHEAST Natasha Chilingerian|December 21, 2022 CUs nationwide have been busy with holiday giving efforts; here are three targeting communities in Northeastern states. * Expert Opinion PROVIDING FINANCIAL SERVICES IN THE POST-COVID AGE Blaine Lahrs|December 21, 2022 Learn how one CU has been responding to members’ shifting expectations as a result of the pandemic. * News ALABAMA ONE CREDIT UNION PLANS SECOND BANK PURCHASE Peter Strozniak|December 20, 2022 The industry’s 15th credit union-bank acquisition deal is expected to be completed during Q2 of 2023. * News MERIWEST CU EXPANDS FOM THROUGH NEW PARTNERSHIP Natasha Chilingerian|December 20, 2022 The San Jose, Calif.-based credit union can now serve members of the Financial Fitness Association. * News FOUR CREDIT UNIONS TO PAY $38 MILLION IN DIVIDENDS Jim DuPlessis|December 20, 2022 Payouts will be distributed from Utah to Georgia. * Expert Opinion AND THE MOST IMPORTANT REGULATION OF THE YEAR IS … Henry Meier, Esq.|December 20, 2022 Weighing in on proposed loan participation rule updates could generate more liquidity and efficiency for the CU industry. Load More Stories RESOURCE CENTER Case Study Sponsored by Upstart Case Study: How a Digitally-Savvy Credit Union Grew Loans and Members with AI Browse More Resources › Guide Sponsored by Co-op Solutions Building the New Member-Centricity: A Blueprint for Credit Union Leaders Browse More Resources › White Paper Sponsored by GLIA Retaining Customers Throughout Technology Upgrades & Conversions Browse More Resources › White Paper Sponsored by Elan Credit Card Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members Browse More Resources › Product Overview Sponsored by Melissa Personator - Identity Verification & Enrichment Browse More Resources › eBook Sponsored by Alogent How to Achieve Personalized Digital Banking: Powered by AI and Machine Learning Browse More Resources › eBook Sponsored by Alogent Future Proof Your Digital Channels: NXT Level Optimization in Digital Banking Browse More Resources › White Paper Sponsored by Mortgage Capital Trading Hedging 101 for Credit Unions Browse More Resources › Guide Sponsored by Melissa 3 Stages of Data Quality Assessments: A Methodology for Success Browse More Resources › prev next RESOURCES CASE STUDY: HOW A DIGITALLY-SAVVY CREDIT UNION GREW LOANS AND MEMBERS WITH AI From Upstart Download this case study to learn how Sharonview Federal Credit Union was able to obtain 1,500 new members who meet their credit risk requirements while delivering a best-in-class, all-digital experience. Download Resource › BUILDING THE NEW MEMBER-CENTRICITY: A BLUEPRINT FOR CREDIT UNION LEADERS From Co-op Solutions This leadership guide outlines practical and actionable steps to help your credit union future proof its business model for generations to come by overcoming the most pressing challenges and meeting new member preferences. Download Resource › RETAINING CUSTOMERS THROUGHOUT TECHNOLOGY UPGRADES & CONVERSIONS From GLIA Upgrades, modifications or conversions to your credit union’s digital capabilities shouldn’t adversely affect your members. Ensuring that digital customer service is in place before updates provides a familiar way to support users. Download this white paper and learn how to overcome pitfalls and challenges during your technology changes. Download Resource › THINK BEYOND CREDIT SCORE: HOW CREDIT UNIONS CAN GROW AND ENGAGE MEMBERS From Elan Credit Card A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience. Download Resource › PERSONATOR - IDENTITY VERIFICATION & ENRICHMENT From Melissa Top-performing credit unions need high-speed, rigorous identity resolution to meet compliance requirements and fraud prevention initiatives.Download this solution overview and learn how Personator works in real-time to reduce risk, ensure compliance, and speed up onboarding, all while providing a seamless member experience and easily integrating into your existing systems. Download Resource › HOW TO ACHIEVE PERSONALIZED DIGITAL BANKING: POWERED BY AI AND MACHINE LEARNING From Alogent Just as you’d recognize a loyal member when they walk into the branch, your digital banking platform should express the same familiarity as a friendly face. Download this eBook and learn how to bring a human touch to your digital member experiences in order to build member trust and loyalty. Download Resource › FUTURE PROOF YOUR DIGITAL CHANNELS: NXT LEVEL OPTIMIZATION IN DIGITAL BANKING From Alogent Credit unions have reached a fork in the road and find themselves pondering the same question -- does our digital banking solution still meet market needs, or is it time to consider an upgrade? Download this eBook to find out how your credit union can continue to meet member expectations. Download Resource › HEDGING 101 FOR CREDIT UNIONS From Mortgage Capital Trading If done correctly, hedging can help diversify profitability strategies and produce a greater return over time. This white paper reviews information about moving to mandatory, the strategy of hedging, and how to identify if it is the best option for a credit union to use when selling on the secondary market. Download Resource › 3 STAGES OF DATA QUALITY ASSESSMENTS: A METHODOLOGY FOR SUCCESS From Melissa Data is the crux of a successful business, but data integrity issues make managing member information extremely challenging. Download this guide and learn 3 steps to conduct data quality assessments that can ensure your credit union makes the best use of data. Download Resource › prev next Browse More Resources → CREDIT UNION TIMES DON’T MISS CRUCIAL STRATEGIC AND TACTICAL INFORMATION NECESSARY TO RUN YOUR INSTITUTION AND BETTER SERVE YOUR MEMBERS. 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