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Submitted URL: https://www.onehousinggroup.org/
Effective URL: https://www.onehousing.co.uk/
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Text Content

We use cookies to improve your experience on our site. For information on these
cookies and how to remove them, read  our privacy policy.

Accept
 * Care & Support
 * Arlington
 * Foundation



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Search
MyOneHousing
 * Resident services
   
   
   * RESIDENT INFORMATION
     
      1.  MyOneHousing
      2.  Putting things right
      3.  Homeowner information
      4.  Tenant information
      5.  Safety at home
      6.  Safety in your community
      7.  Supporting our residents
      8.  Looking after your estates
      9.  Our customer service offer
      10. Keeping you updated
      11. Request a communal door key fob
      12. Parking in your area
      13. Bringing fibre to your home
      14. Renting a garage, parking space or shed
     
     
     REPAIRS AND MAINTENANCE
     
      1. Report a repair
      2. Planned works and maintenance
      3. Repairs process
      4. Repairs and maintenance responsibilities
      5. Common maintenance issues
     
     
     RAISE A CONCERN
 * Find a home
   * Homes to buy
     Senior living
     Social homes
     Homes to rent
     Commercial properties
 * Getting involved
   * Resident Engagement Strategy
     Our resident and customer panels
     Our community centres
     Local groups
     Become a volunteer
      1. Register to be a volunteer
     
     Become a champion
     Shape our services
     Community Chest programme
     Community Fund
     Environmental Improvement Budget
 * About us
   
   
   * WHO WE ARE
     
      1. Legal information
      2. Procurement
      3. OHG Part of Riverside Group
     
     
     WHAT WE DO
     
      1. Housing management
      2. Development and regeneration
      3. Supporting homeless people
      4. Health, Care and Support
      5. Our Obligations
     
     
     OUR PEOPLE
     
      1. Executive Team
      2. Our governance structure
     
     
     OUR PERFORMANCE
     
      1. Our annual review
      2. Tenant satisfaction measures (TSMs)
      3. How are we doing?
      4. Our financial statements
      5. Pay Gap Reports
      6. RSH rating January 2021
     
     
     OUR POLICIES
     
     
     DATA PROTECTION
     
     
     JOBS AND CAREERS

Search


WHAT ARE YOU LOOKING TO DO?

I'm looking for a home
I need help with a repair
I want to make a payment


Our customer service centre is open Monday to Friday, 8am to 6pm apart from
Wednesday, when we are open 9am to 6pm. If you need to report an emergency
repair, you can do this at any time by calling us on 0300 123 9966.

Find out more


RESIDENT SERVICES

Find all the information you need about being a resident, from rent and repairs
to local groups and safety tips.

Find out more



Save time - go online. Pay your rent, report or track a repair and manage your
account at:

MyOneHousing

There are several other ways to get in touch: online, by email, phone and via
social media.

Contact us
                   


KEY INFORMATION


CONTACT US

There are several ways to get in touch: online, by email, phone and via social
media.

Find out more


GET INVOLVED

Have your say about the services that we provide and get involved to help us
improve them

Find out more


MY ONEHOUSING

Our customer self-service portal where you can make payments and access services
whenever’s convenient for you, at any time, 24 hours a day, 365 days a year.

Find out more



NEWS


RIVERSIDE ANNOUNCES APPOINTMENT OF A NEW GROUP CHIEF EXECUTIVE, PAUL DOLAN



18 Jan 2024


RIVERSIDE ANNOUNCES CAROL MATTHEWS PLANS TO RETIRE



13 Sep 2023


RENT IN ISLINGTON? YOU COULD BE ELIGIBLE FOR A £250 GRANT FROM THE COUNCIL

Islington Council is looking to help its residents cope with the cost-of-living
crisis by giving one-off grants of £250 to those who are in work and rent their
home.

16 Jun 2023

View all news


EXPLORE ONE HOUSING


ONE HOUSING CARE & SUPPORT

We are the largest provider of quality care and support in London and the South
East, with more than 8,000 customers. We help older people live as independently
as possible as part of encouraging and sympathetic communities. We also provide
support schemes for people with mental health needs and those who are homeless.




ONE HOUSING FOUNDATION

Through our charity, we provide positive social and community activity that
supports people to live well and inspires them to have a better future. This
work spans everything from free training sessions and employment advice to youth
clubs and day trips for older residents.




ONE HOUSING ARLINGTON

We are a homeless hostel with state-of-the art conference facilities and
commercial space for businesses and social enterprises. Any profit we make is
invested back into helping our vulnerable residents to move on to secure homes
and more stable futures.



MyOneHousing
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