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 2. Resources
 3. How To Fix Windows Blue Screen Of Death Caused By Crowdstrike


HOW TO FIX WINDOWS ‘BLUE SCREEN OF DEATH’ CAUSED BY CROWDSTRIKE

The Windows ‘Blue Screen of Death’ (BSOD) have disrupt multiple sectors
globally. This guide explores how to fix BSOD, understand what it is, causes,
the CrowdStrike glitch, and its impact.

 * Last updated July 19, 2024
 * Sehrish Jehan Ashraf
   Editor
   Sehrish Jahan, an author at VPNRanks, focuses on cybersecurity and privacy.
   She excels at simplifying cybersecurity concepts into engaging articles. Her
   expertise and commitment to privacy advocacy keep readers informed about the
   latest digital threats and trends.
   See Full Bio >
    * 
    * 
   
   written by
   Sehrish Jehan Ashraf
   Sehrish Jehan Ashraf
   Editor
   Sehrish Jahan, an author at VPNRanks, focuses on cybersecurity and privacy.
   She excels at simplifying cybersecurity concepts into engaging articles. Her
   expertise and commitment to privacy advocacy keep readers informed about the
   latest digital threats and trends.
   See Full Bio >
    * 
    * 
   
   Editor
 * Midhat Tilawat
   Editor
   Midhat Tilawat is an experienced editor at VPNRanks, where she brings focused
   expertise in privacy-related content. Her interest in VPN technologies was
   sparked by encountering internet censorship during a research project, which
   highlighted the critical importance of digital freedom and privacy.
   See Full Bio >
    * 
    * 
   
   fact checked by
   Midhat Tilawat
   Midhat Tilawat
   Editor
   Midhat Tilawat is an experienced editor at VPNRanks, where she brings focused
   expertise in privacy-related content. Her interest in VPN technologies was
   sparked by encountering internet censorship during a research project, which
   highlighted the critical importance of digital freedom and privacy.
   See Full Bio >
    * 
    * 
   
   Editor

 * 
 * 
 * 


TABLE OF CONTENT

 * How to Fix Windows ‘Blue Screen of Death’?
 * What is the Windows Blue Screen of Death (BSOD)?
 * How did the CrowdStrike Glitch cause the BSOD on Windows?
 * Impact of the Windows ‘Blue Screen of Death’ (BSOD) Caused by CrowdStrike
 * FAQs
 * Conclusion

Experiencing the Windows Blue Screen of Death (BSOD) can be frustrating and
disruptive. This guide aims to provide you with practical solutions to fix the
BSOD, understand what it is, and identify its causes. By following these steps,
you can minimize the occurrence of BSOD and maintain the stability of your
system.

The BSOD is a critical error screen that appears when Windows encounters a fatal
system error. Various factors, such as hardware failures, driver issues, and
software conflicts, can trigger the BSOD. Recently, a glitch in CrowdStrike’s
Falcon sensor caused BSOD on many Windows systems, highlighting the importance
of timely updates and troubleshooting.

--------------------------------------------------------------------------------


HOW TO FIX WINDOWS ‘BLUE SCREEN OF DEATH’?



The official recommendation is It’s generally advisable to wait for CrowdStrike
to release an official fix. They are likely working on a patch to address the
issue definitively.

Here are some exclusive methods recommended by VPNRanks that will help you fix
the Windows Blue Screen of Death. My expert team has carefully selected these
solutions to ensure you can resolve the issue effectively. Follow these steps to
get your system back to normal and prevent future occurrences of the dreaded
BSOD.

Method 1: 

 * Enter Advanced Options: Restart your computer and enter the BSOD recovery
   mode. Navigate to Troubleshoot > Advanced Options > Command Prompt.
 * Move CrowdStrike Driver: In Command Prompt, run the following command:

> ‘move C:\Windows\System32\drivers\CrowdStrike
> C:\Windows\System32\drivers\CrowdStrike.bak’

 * Locate the file matching “C-00000291 *. sys”, and delete it.
 * Boot the host normally.

This command renames the CrowdStrike driver to prevent it from loading. This
workaround helps avoid the conflict causing the BSOD until an official fix is
applied.



Method 2:

A video surfaced on Twitter by a user on guiding how to fix the issue.





Method 3:

 1. Reboot the machine in safe mode: This allows you to access Windows with
    limited functionality, potentially bypassing the problematic CrowdStrike
    driver.
 2. Open command prompt with admin credentials: You’ll need administrator
    privileges to modify system services.
 3. Run the following command: sc config “csagent” start= disabled: This command
    disables the CrowdStrike agent service, preventing it from loading at
    startup.
 4. Reboot normally: Windows should boot up without the CrowdStrike service
    running, hopefully avoiding the BSOD.


IMPORTANT CONSIDERATIONS:

 * Disabling real-time security software like CrowdStrike exposes your system to
   potential threats. Only proceed if you absolutely need to access your
   computer and cannot wait for an official fix.
 * If you’re uncomfortable with these steps, consider contacting CrowdStrike
   support for assistance.

> I recommend waiting for an official fix from CrowdStrike if possible. If time
> is critical, you can try disabling the service as a last resort, but be aware
> of the security risks involved.

--------------------------------------------------------------------------------


WHAT IS THE WINDOWS BLUE SCREEN OF DEATH (BSOD)?

The Windows Blue Screen of Death (BSOD) is a critical system error screen
displayed by Microsoft Windows operating systems when a fatal system error
occurs. This error indicates a system crash where the operating system can no
longer function safely.

The BSOD typically provides diagnostic information about the error, including a
stop code that can help identify the nature of the problem. Causes of BSOD can
include hardware failures, driver issues, or software conflicts, requiring a
system restart to resolve the issue.

--------------------------------------------------------------------------------


HOW DID THE CROWDSTRIKE GLITCH CAUSE THE BSOD ON WINDOWS?

The CrowdStrike glitch caused the Windows Blue Screen of Death (BSOD) due to a
conflict between the CrowdStrike Falcon sensor and recent Windows updates.
Specifically, the Falcon sensor’s compatibility issue with new changes in the
Windows operating system led to system crashes.

When the sensor attempted to interact with the updated system files, it
triggered a fatal error, resulting in the BSOD. CrowdStrike identified the
problem and issued a fix to resolve the conflict and prevent further
occurrences.

--------------------------------------------------------------------------------


IMPACT OF THE WINDOWS ‘BLUE SCREEN OF DEATH’ (BSOD) CAUSED BY CROWDSTRIKE

The Windows BSOD issue caused by CrowdStrike has led to significant global
disruptions across multiple sectors:

 1. Airlines: In India, airlines like Vistara, IndiGo, SpiceJet, and Akasa Air
    faced booking and check-in issues, resorting to manual processes.
 2. Airports: Delhi and Bengaluru airports reported service disruptions,
    impacting numerous flights.
 3. Retail: Australia’s Woolworths supermarkets experienced checkout failures,
    and card transactions were affected.
 4. Media and Financial Sectors: ABC News 24 in Australia and the London Stock
    Exchange faced operational issues.
 5. Emergency Services: 911 services in the US were affected, and police systems
    went down.

Overall, millions of Windows users experienced repeated system shutdowns and
data loss, causing widespread inconvenience and operational challenges.









--------------------------------------------------------------------------------


FAQS


CAN BLUE SCREEN OF DEATH BE FIXED?

Yes, the Blue Screen of Death (BSOD) can be fixed by identifying and addressing
the underlying issue, such as updating drivers, uninstalling problematic
software, or repairing corrupted system files.


CAN YOU RECOVER A COMPUTER FROM THE BLUE SCREEN OF DEATH?

Yes, you can recover a computer from BSOD by booting into Safe Mode, using
System Restore, or repairing the system files using tools like System File
Checker (SFC) or DISM.


HOW DO I FIX A BLANK BLUE SCREEN ON WINDOWS?

To fix a blank blue screen, restart your computer in Safe Mode, update or roll
back drivers, uninstall recent software updates, or run diagnostic tools like
SFC and DISM.

--------------------------------------------------------------------------------


CONCLUSION

In conclusion, addressing the Windows Blue Screen of Death (BSOD) requires a
proactive approach to system maintenance and timely updates. By understanding
the causes and implementing best practices, users can significantly reduce the
occurrence of BSOD and ensure smoother system performance.

The recent CrowdStrike glitch highlights the importance of staying vigilant with
software updates and troubleshooting steps. Regular monitoring, updating
drivers, and maintaining hardware are essential practices. By following the
guidelines outlined in this blog, users can mitigate the risks of encountering
BSOD and maintain system stability.

--------------------------------------------------------------------------------


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