support.ramp.com Open in urlscan Pro
104.16.53.111  Public Scan

Form analysis
1 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query" id="query"
    placeholder="Search our help center" aria-label="Search our help center"><button type="button" aria-controls="query" class="clear-button"><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" role="img"
      viewBox="0 0 12 12" aria-label="undefined">
      <path stroke="currentColor" stroke-linecap="round" stroke-width="2" d="M3 9l6-6m0 6L3 3"></path>
    </svg></button></form>

Text Content

Skip to main content
 * 
 * Help center
 * Getting Started
 * Guides by Topic
 * About Ramp
 * Live Training

   
 * Sign In to Ramp

 * Sign In to Ramp


 * Help center
 * Getting Started
 * Guides by Topic
 * About Ramp
 * Live Training
   
 * 
    * Sign in

 1. Ramp
 2. Guides by topic
 3. User management



Articles in this section

 * User Roles Overview
 * Setting up single sign on (SSO) and managing access controls
 * IT Admin User Role
 * SCIM Integration on Ramp
 * Okta Setup for SAML 2.0 SSO and SCIM Provisioning
 * Guest User Role
 * Delegate Approvers
 * Unified Login
 * Set Up Microsoft Entra ID (formerly Azure AD) SSO
 * Multi-Factor Authentication

See more


MANAGE YOUR COMMUNICATION PREFERENCES


OVERVIEW

Ramp offers a comprehensive notification system that keeps you informed about
various activities on the platform through SMS, email, and push notifications.
You can customize your notification preferences for most messages, ensuring that
you receive the information you need in the most convenient way. However, some
notifications are mandatory due to legal obligations, agreements, or
requirements from financial institution partners.


HOW IT WORKS


TO MANAGE YOUR NOTIFICATION PREFERENCES:

 1. Go to Settings
 2. Click Personal settings
 3. Click Notifications

Depending on your role on Ramp, you can manage different types of notifications:

Personal activity: Set preferences for when and how Ramp reminds you about
things related to your activity on Ramp. This includes when to submit receipts
for your own transactions, any applicable approvals (reimbursements, cards, Bill
Pay), and any Bill Pay alerts.

 * Weekly reminders for missing items
 * Missing items (in person)
 * Missing items (online)
 * Automatic receipt capture
 * Receipt successfully captured
 * Bill Pay: Invoice forwarding, vendor payment details receipt, vendor payment
   details request, vendor payment details bill is fully approved, approval step
   completed, payment progress, payment made

Company activity: If you’re an admin, card manager, or business owner, you’ll
also be able to manage different types of notifications that you receive related
to the company’s activity on Ramp. This includes a daily digest, savings
updates, teammate activities, and notifications about missing items.

 * * Alert rule notifications
   * Company card declines
   * Daily Digest
   * Savings insights
   * Monthly spend reports
   * Statement upload reminders


USE CASES AND EXAMPLES

 * Customize your personal activity notifications to receive reminders to submit
   receipts for your transactions via your preferred communication channel (SMS,
   email, or push notifications).
 * As an admin, set up company activity notifications to receive a daily digest,
   savings insights, and alerts about teammate activities to stay informed about
   the company's financial operations.




BEST PRACTICES AND TIPS

 * Review your notification preferences regularly to ensure you're receiving the
   most relevant information.
 * If you're an admin, consider setting up company activity notifications to
   maintain a clear overview of the company's financial activities on Ramp.
 * Look for the "Update notification preferences" link at the bottom of emails
   to quickly access and modify your preferences.


FREQUENTLY ASKED QUESTIONS (FAQS)

1. Can I turn off all notifications?

 * Some notifications are mandatory due to legal obligations, agreements, or
   requirements from financial institution partners. These notifications cannot
   be turned off.

2. How can I identify emails that allow me to manage my notification
preferences?

 * Emails that allow you to manage your notification preferences will have a
   link at the bottom that says "Update notification preferences."

3. What should I do if I'm not receiving notifications that I've subscribed to?

 * Check your spam or junk mail folder to ensure that the notifications aren't
   being filtered. If the issue persists, contact Support for assistance.


INTRODUCTION

Ramp offers a comprehensive notification system that keeps you informed about
various activities on the platform through SMS, email, and push notifications.
You can customize your notification preferences for most messages, ensuring that
you receive the information you need in the most convenient way. However, some
notifications are mandatory due to legal obligations, agreements, or
requirements from financial institution partners.


HOW IT WORKS

To manage your notification preferences:


STEP 1

Go to Settings.


STEP 2

Click Personal settings.


STEP 3

Click Notifications.

Depending on your role on Ramp, you can manage different types of notifications:

 1. Personal activity: Set preferences for reminders related to your activity on
    Ramp, such as submitting receipts for your transactions, approvals
    (reimbursements, cards, Bill Pay), and Bill Pay alerts.
 2. Company activity: If you're an admin, card manager, or business owner, you
    can manage notifications related to the company's activity on Ramp,
    including a daily digest, savings updates, teammate activities, and
    notifications about missing items.


USE CASES AND EXAMPLES

 * Customize your personal activity notifications to receive reminders for
   submitting receipts for your transactions via your preferred communication
   channel (SMS, email, or push notifications).
 * As an admin, set up company activity notifications to receive a daily digest,
   savings insights, and alerts about teammate activities to stay informed about
   the company's financial operations.


BEST PRACTICES AND TIPS

 * Review your notification preferences regularly to ensure you're receiving the
   most relevant information.
 * If you're an admin, consider setting up company activity notifications to
   maintain a clear overview of the company's financial activities on Ramp.
 * Look for the "Update notification preferences" link at the bottom of emails
   to quickly access and modify your preferences.


FREQUENTLY ASKED QUESTIONS (FAQS)

 1. Can I turn off all notifications?
    * Some notifications are mandatory due to legal obligations, agreements, or
      requirements from financial institution partners. These notifications
      cannot be turned off.
 2. How can I identify emails that allow me to manage my notification
    preferences?
    * Emails that allow you to manage your notification preferences will have a
      link at the bottom that says "Update notification preferences."
 3. What should I do if I'm not receiving notifications that I've subscribed to?
    * Check your spam or junk mail folder to ensure that the notifications
      aren't being filtered. If the issue persists, contact Ramp support for
      assistance.
      
      
      INTRODUCTION
      
      Ramp offers a comprehensive notification system that keeps you informed
      about various activities on the platform through SMS, email, and push
      notifications. You can customize your notification preferences for most
      messages, ensuring that you receive the information you need in the most
      convenient way. However, some notifications are mandatory due to legal
      obligations, agreements, or requirements from financial institution
      partners.
      
      
      HOW IT WORKS
      
      To manage your notification preferences:
      
      
      STEP 1
      
      Go to Settings.
      
      
      STEP 2
      
      Click Personal settings.
      
      
      STEP 3
      
      Click Notifications.
      
      Depending on your role on Ramp, you can manage different types of
      notifications:
      
      1. Personal activity: Set preferences for reminders related to your
         activity on Ramp, such as submitting receipts for your transactions,
         approvals (reimbursements, cards, Bill Pay), and Bill Pay alerts.
      2. Company activity: If you're an admin, card manager, or business owner,
         you can manage notifications related to the company's activity on Ramp,
         including a daily digest, savings updates, teammate activities, and
         notifications about missing items.
      
      
      USE CASES AND EXAMPLES
      
      * Customize your personal activity notifications to receive reminders for
        submitting receipts for your transactions via your preferred
        communication channel (SMS, email, or push notifications).
      * As an admin, set up company activity notifications to receive a daily
        digest, savings insights, and alerts about teammate activities to stay
        informed about the company's financial operations.
      
      
      BEST PRACTICES AND TIPS
      
      * Review your notification preferences regularly to ensure you're
        receiving the most relevant information.
      * If you're an admin, consider setting up company activity notifications
        to maintain a clear overview of the company's financial activities on
        Ramp.
      * Look for the "Update notification preferences" link at the bottom of
        emails to quickly access and modify your preferences.
      
      
      FREQUENTLY ASKED QUESTIONS (FAQS)
      
      1. Can I turn off all notifications?
         * Some notifications are mandatory due to legal obligations,
           agreements, or requirements from financial institution partners.
           These notifications cannot be turned off.
      2. How can I identify emails that allow me to manage my notification
         preferences?
         * Emails that allow you to manage your notification preferences will
           have a link at the bottom that says "Update notification
           preferences."
      3. What should I do if I'm not receiving notifications that I've
         subscribed to?
         * Check your spam or junk mail folder to ensure that the notifications
           aren't being filtered. If the issue persists, contact Ramp support
           for assistance.
           
           
           INTRODUCTION
           
           Ramp offers a comprehensive notification system that keeps you
           informed about various activities on the platform through SMS, email,
           and push notifications. You can customize your notification
           preferences for most messages, ensuring that you receive the
           information you need in the most convenient way. However, some
           notifications are mandatory due to legal obligations, agreements, or
           requirements from financial institution partners.
           
           
           HOW IT WORKS
           
           To manage your notification preferences:
           
           
           STEP 1
           
           Go to Settings.
           
           
           STEP 2
           
           Click Personal settings.
           
           
           STEP 3
           
           Click Notifications.
           
           Depending on your role on Ramp, you can manage different types of
           notifications:
           
           1. Personal activity: Set preferences for reminders related to your
              activity on Ramp, such as submitting receipts for your
              transactions, approvals (reimbursements, cards, Bill Pay), and
              Bill Pay alerts.
           2. Company activity: If you're an admin, card manager, or business
              owner, you can manage notifications related to the company's
              activity on Ramp, including a daily digest, savings updates,
              teammate activities, and notifications about missing items.
           
           
           USE CASES AND EXAMPLES
           
           * Customize your personal activity notifications to receive reminders
             for submitting receipts for your transactions via your preferred
             communication channel (SMS, email, or push notifications).
           * As an admin, set up company activity notifications to receive a
             daily digest, savings insights, and alerts about teammate
             activities to stay informed about the company's financial
             operations.
           
           
           BEST PRACTICES AND TIPS
           
           * Review your notification preferences regularly to ensure you're
             receiving the most relevant information.
           * If you're an admin, consider setting up company activity
             notifications to maintain a clear overview of the company's
             financial activities on Ramp.
           * Look for the "Update notification preferences" link at the bottom
             of emails to quickly access and modify your preferences.
           
           
           FREQUENTLY ASKED QUESTIONS (FAQS)
           
           1. Can I turn off all notifications?
              * Some notifications are mandatory due to legal obligations,
                agreements, or requirements from financial institution partners.
                These notifications cannot be turned off.
           2. How can I identify emails that allow me to manage my notification
              preferences?
              * Emails that allow you to manage your notification preferences
                will have a link at the bottom that says "Update notification
                preferences."
           3. What should I do if I'm not receiving notifications that I've
              subscribed to?
              * Check your spam or junk mail folder to ensure that the
                notifications aren't being filtered. If the issue persists,
                contact Ramp support for assistance.
                
                
                INTRODUCTION
                
                Ramp offers a comprehensive notification system that keeps you
                informed about various activities on the platform through SMS,
                email, and push notifications. You can customize your
                notification preferences for most messages, ensuring that you
                receive the information you need in the most convenient way.
                However, some notifications are mandatory due to legal
                obligations, agreements, or requirements from financial
                institution partners.
                
                
                HOW IT WORKS
                
                To manage your notification preferences:
                
                
                STEP 1
                
                Go to Settings.
                
                
                STEP 2
                
                Click Personal settings.
                
                
                STEP 3
                
                Click Notifications.
                
                Depending on your role on Ramp, you can manage different types
                of notifications:
                
                1. Personal activity: Set preferences for reminders related to
                   your activity on Ramp, such as submitting receipts for your
                   transactions, approvals (reimbursements, cards, Bill Pay),
                   and Bill Pay alerts.
                2. Company activity: If you're an admin, card manager, or
                   business owner, you can manage notifications related to the
                   company's activity on Ramp, including a daily digest, savings
                   updates, teammate activities, and notifications about missing
                   items.
                
                
                USE CASES AND EXAMPLES
                
                * Customize your personal activity notifications to receive
                  reminders for submitting receipts for your transactions via
                  your preferred communication channel (SMS, email, or push
                  notifications).
                * As an admin, set up company activity notifications to receive
                  a daily digest, savings insights, and alerts about teammate
                  activities to stay informed about the company's financial
                  operations.
                
                
                BEST PRACTICES AND TIPS
                
                * Review your notification preferences regularly to ensure
                  you're receiving the most relevant information.
                * If you're an admin, consider setting up company activity
                  notifications to maintain a clear overview of the company's
                  financial activities on Ramp.
                * Look for the "Update notification preferences" link at the
                  bottom of emails to quickly access and modify your
                  preferences.
                
                
                FREQUENTLY ASKED QUESTIONS (FAQS)
                
                1. Can I turn off all notifications?
                   * Some notifications are mandatory due to legal obligations,
                     agreements, or requirements from financial institution
                     partners. These notifications cannot be turned off.
                2. How can I identify emails that allow me to manage my
                   notification preferences?
                   * Emails that allow you to manage your notification
                     preferences will have a link at the bottom that says
                     "Update notification preferences."
                3. What should I do if I'm not receiving notifications that I've
                   subscribed to?
                   * Check your spam or junk mail folder to ensure that the
                     notifications aren't being filtered. If the issue persists,
                     contact Ramp support for assistance.

 

This article applies to following role(s):

 * Admin
 * Employee
 * Manager

Was this article helpful?
Yes No
8 out of 26 found this helpful

We're sorry to hear that.

Please tell us why.

Ramp Business Corporation
28 West 23rd Street, Floor 2
New York, NY 10010. USA

 * 
 * 
 * 

© 2024 Ramp Business Corporation. “Ramp,” "Ramp Financial" and the Ramp
logo are trademarks of the company. The Ramp Visa Commercial Card and the Ramp
Visa Corporate Card are issued
by Sutton Bank and Celtic Bank (Members FDIC), respectively. Please visit our
Terms of Service for more details.