www.videomaker.com Open in urlscan Pro
15.197.169.209  Public Scan

Form analysis
4 forms found in the DOM

GET https://www.videomaker.com/

<form method="get" class="td-search-form" action="https://www.videomaker.com/">
  <!-- close button -->
  <div class="td-search-close">
    <span><i class="td-icon-close-mobile"></i></span>
  </div>
  <div role="search" class="td-search-input">
    <span>Search</span>
    <input id="td-header-search-mob" type="text" value="" name="s" autocomplete="off">
  </div>
</form>

POST #

<form id="loginForm" action="#" method="post">
  <div class="td-login-inputs"><input class="td-login-input" autocomplete="username" type="text" name="login_email" id="login_email" value="" required=""><label for="login_email">your username</label></div>
  <div class="td-login-inputs"><input class="td-login-input" autocomplete="current-password" type="password" name="login_pass" id="login_pass" value="" required=""><label for="login_pass">your password</label></div>
  <input type="button" name="login_button" id="login_button" class="wpb_button btn td-login-button" value="Login">
</form>

POST #

<form id="forgotpassForm" action="#" method="post">
  <div class="td-login-inputs"><input class="td-login-input" type="text" name="forgot_email" id="forgot_email" value="" required=""><label for="forgot_email">your email</label></div>
  <input type="button" name="forgot_button" id="forgot_button" class="wpb_button btn td-login-button" value="Send My Password">
</form>

GET https://www.videomaker.com/

<form method="get" class="td-search-form" action="https://www.videomaker.com/">
  <div role="search" class="td-head-form-search-wrap">
    <input id="td-header-search" type="text" value="" name="s" autocomplete="off"><input class="wpb_button wpb_btn-inverse btn" type="submit" id="td-header-search-top" value="Search">
  </div>
</form>

Text Content

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 * Video
 * Learn
   * Shooting
     * Aerial Cinematography
     * Camera Equipment
     * Camera Movement
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     * Composition
     * Files and Formats
     * Green Screen
     * Visual Storytelling
   * Editing
     * Color Correction
     * Editing Technique
     * Motion Graphics
     * Visual Effects
     * Workflow
   * Audio
     * Audio Editing
     * Audio Recording
     * Sound Design
   * Lighting
     * Lighting Design
     * Lighting Equipment
   * Directing
     * Film History
     * Management
     * Storytelling
   * Planning
     * Casting
     * Organization
     * Writing
   * Profitmaking
     * Budgeting
     * Distribution
     * Promotion
     * Sales
   * Technology
     * Anamorphic Lenses
     * HDR Video
     * HLG — Hybrid Log Gamma
     * How Image Sensors Work
     * How Lenses Work
   * More Topics
     * Documentary
     * Photography
     * Hacks
     * Legal
     * Online
     * Spherical Video
 * Buyer’s Guides
   * Cameras & Lenses
     * DSLR & Mirrorless Cameras
     * Cinema Cameras
     * Camcorders
     * Smartphones
     * Drones
     * 360 Cameras
     * Lenses
     * PTZ cameras
   * Software
     * Video Editing Software
     * Audio Editing Software
   * Production Gear
     * Livestreaming Gear
     * Drones
     * Tripods
     * Camera Stabilizers
     * Lights
     * Microphones
     * Advanced Camera Support
     * Video Monitors
     * Audio Recorders
     * Bags & Cases
   * Editing Gear
     * Desktop Computers
     * Laptops
     * Video Monitors
     * Storage
   * Stock Media
     * Music and Sound Effects
     * Stock Video
     * After Effects Templates
 * News
 * Reviews
   * Audio Equipment
   * Cameras
   * Camera Support
   * Computer Equipment
   * Drones
   * Lighting
   * Software
   * More
 * Downloads
   * Editing Software
   * Free e-books
   * Free Screenwriting Software
   * Music
   * Stock Video
   * Sound Effects
   * More Downloads


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Videomaker
 * Video
 * Learn
   * Shooting
     * Aerial Cinematography
     * Camera Equipment
     * Camera Movement
     * Camera Settings
     * Composition
     * Files and Formats
     * Green Screen
     * Visual Storytelling
   * Editing
     * Color Correction
     * Editing Technique
     * Motion Graphics
     * Visual Effects
     * Workflow
   * Audio
     * Audio Editing
     * Audio Recording
     * Sound Design
   * Lighting
     * Lighting Design
     * Lighting Equipment
   * Directing
     * Film History
     * Management
     * Storytelling
   * Planning
     * Casting
     * Organization
     * Writing
   * Profitmaking
     * Budgeting
     * Distribution
     * Promotion
     * Sales
   * Technology
     * Anamorphic Lenses
     * HDR Video
     * HLG — Hybrid Log Gamma
     * How Image Sensors Work
     * How Lenses Work
   * More Topics
     * Documentary
     * Photography
     * Hacks
     * Legal
     * Online
     * Spherical Video
 * Buyer’s Guides
   * Cameras & Lenses
     * DSLR & Mirrorless Cameras
     * Cinema Cameras
     * Camcorders
     * Smartphones
     * Drones
     * 360 Cameras
     * Lenses
     * PTZ cameras
   * Software
     * Video Editing Software
     * Audio Editing Software
   * Production Gear
     * Livestreaming Gear
     * Drones
     * Tripods
     * Camera Stabilizers
     * Lights
     * Microphones
     * Advanced Camera Support
     * Video Monitors
     * Audio Recorders
     * Bags & Cases
   * Editing Gear
     * Desktop Computers
     * Laptops
     * Video Monitors
     * Storage
   * Stock Media
     * Music and Sound Effects
     * Stock Video
     * After Effects Templates
 * News
 * Reviews
   * Audio Equipment
   * Cameras
   * Camera Support
   * Computer Equipment
   * Drones
   * Lighting
   * Software
   * More
 * Downloads
   * Editing Software
   * Free e-books
   * Free Screenwriting Software
   * Music
   * Stock Video
   * Sound Effects
   * More Downloads



Home Customer Service


CUSTOMER SERVICE

 * FAQs
 * Contact
 * Magazine Subscription
 * Your Tips
 * Shipping Delivery Time
 * Merchandise Refund Policy
 * Event Cancellation Policy
 * Shopping Cart
 * Security
 * Magazine Subscriber Alert


FREQUENTLY ASKED QUESTIONS

Many of your questions can be answered by using our online Help/FAQ resources.

Read more




CONTACT

Contact our customer service department:

Videomaker Customer Service
645 Mangrove Ave
Chico, CA 95926-3946
Telephone: 530-891-8410
Fax: 530-891-8443
Toll Free: 800-284-3226
customerservice@videomaker.com

Contact our advertising department:

Videomaker Advertising
Telephone: 530-809-4514
sales@videomaker.com




MANAGE YOUR MAGAZINE SUBSCRIPTION ONLINE

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YOUR TIPS

Send your tips for the Your Tips column

Send an email to the editors of Videomaker Magazine




SHIPPING DELIVERY TIME

Normal delivery time for most items shipped within the continental United States
is two weeks from the date that you place your order. Occasionally an item may
be backordered and may take longer to arrive. In the case of a backorder that
will take longer than 3 weeks to arrive, we will send an email informing you of
the delay and an estimated delivery time.




MERCHANDISE REFUND POLICY

If, for any reason you are unsatisfied with your merchandise purchase,
Videomaker will gladly exchange it or refund you the original purchase price
minus a 15% restocking fee (and any shipping/handling costs), provided these
guidelines are followed:

 1. Please send the merchandise back to us accompanied by a “return letter”
    which includes your reason for returning it, whether you want an exchange or
    a refund, your name and your telephone number and/or your email address.
    Please let us know if your mailing address has changed.
 2. If your reason for returning an item is that it was damaged during shipping,
    please tell us in your return letter.
    We will replace merchandise damaged during shipping at no cost to you.
 3. Your request must be made within 30 days of receipt of the merchandise.
 4. Merchandise should be in “like-new” condition.
 5. Please send the merchandise (and return letter) to:
    Videomaker Customer Service
    645 Mangrove Ave
    Chico, CA 95926-3946




EVENT CANCELLATION/REFUND POLICY

Cancellations must be received in writing (faxes acceptable) to Videomaker
Customer Service. Notification must be received at least 21 calendar days prior
to the workshop start date to receive a full refund (less $20 registration
charge). A substitute workshop date may be requested in lieu of a refund. For
cancellations received between 21 and 7 calendar days prior to the workshop
start date, a 50% refund applies. No cancellations, refunds or substitution
dates will be given after 7 calendar days prior to the workshop start date.
Videomaker, Inc. reserves the right to cancel a workshop up to 1 month prior to
the workshop start date. Mail cancellation/refund requests to:

Videomaker Customer Service
645 Mangrove Ave
Chico, CA 95926

Fax: 530-891-8443, Attn. Customer Service.

Any questions? Please call Customer Service at 800-284-3226.




SHOPPING CART

The Videomaker Online Store shopping cart employs JavaScript and cookies to keep
track of your order and process forms correctly. You must have your browser set
to accept cookies in order to use the Videomaker Online Store. You can do this
in the “Advanced” section of your browser’s Preferences. Although cookies have a
bad reputation with some web users, we do not employ cookies for saving personal
information. If you would like to learn more about how Videomaker uses cookies,
click here.

JavaScript is an amazing web technology and adds many functions to our store
which would not be possible otherwise. This store has been tested on every
possible browser on multiple platforms across many versions to ensure the
greatest level of compatibility. It works best with Netscape Navigator 4.08
using default settings. If you run into any errors while using our Online Store,
please contact me (webmaster@videomaker.com) as soon as possible so that they
can be resolved. Include as many details of the error as possible.




SECURITY

Videomaker Magazine ensures your privacy and the security of your personal
information when ordering from us by using Secure Socket Layer (SSL) encryption.
If you are using a browser which supports SSL, when you go to the checkout form
you will be entering a secure environment. Any information you provide there,
including your credit card number, will be encrypted before it is sent to our
servers.

Problems? Videomaker uses a Thawte digital certificate for SSL encryption.
Although Thawte certificates are considered the best when it comes to browser
security and Y2K compliance, they do sometimes have compatibility issues with
older browsers. If you are using an older browser (IE 3.0 or older, Netscape 3.0
or older), you may receive a message similar to the one below:

> “www.videomaker.com is a site that uses encryption to protect transmitted
> information.
> However one of the Certificate Authorities that identifies this site has
> expired…”

Our certificate has not expired. Your browser simply needs to be upgraded. If
you plan on continuing to use this older browser, go to the following web
address for information on how to upgrade its security features:
http://www.thawte.com/certs/server/rollover.html

We have tested the upgrade procedure on several older browsers, and it’s
extremely easy. This should only take less than a minute to do. We are sorry for
the trouble it’s caused you, but hopefully it will make your transactions more
secure in the future. If you have any other concerns, email the webmaster.




SUBSCRIBER ALERT

You may be contacted by unauthorized subscription agents asking you to
renew your subscription. These companies are not authorized to
represent Videomaker nor are they affiliated with us in any way. Please
do not give out any personal, payment or credit card information to the
companies listed below. Videomaker will not accept orders from these
companies and if you choose to renew through them you will likely never
receive any issues of Videomaker. Please do not renew your subscription
by mail, phone or Internet through any of these unauthorized companies:

 * American Consumer Publishing Association, Inc. (ACPA)
 * American Magazine Service
 * APG Atlantic Publishers Group, LLC
 * Associated Publishers Subscription Services
 * Circulation Billing Center
 * Circulation Billing Services
 * Consolidated Media Services
 * Consumer Publishing Association Inc
 * Deal Galaxy
 * Dominate Marketing, LLC
 * Global Publication Service (s)
 * IC Marketing
 * Lake Shore Publishers Service (LSPS)
 * Magazine Billing Center
 * Magazine Billing, LLC
 * Magazine Billing and Collection Service
 * Magazine Billing Services
 * Magazine Payment Services
 * MBN
 * Magazine Readers Service Center
 * National Magazine Services, Inc.
 * Orbital Publishing
 * Pacific Magazine Billing
 * Periodical Billing Services

 * Platinum Publishing Service
 * Premier Subscriber Services
 * Publisher’s Billing Association
 * Publishers Billing Center
 * Publishers Billing Emporium
 * Publisher’s Billing Exchange
 * Publishers Billing Services
 * Publishers Distribution Services, Inc
 * Publishers Educational Services
 * Publisher’s Payment Services
 * Publishers Periodical Service
 * Publisher’s Processing Services
 * Publishers Services Exchange
 * Rapid Magazine Collection
 * Readers Payment Services
 * Rocky Mountain Readers
 * Secured Publisher’s Mailing Center (SPMC)
 * Shopping Central
 * Subscription Billing Services
 * Subscription Collection Associates
 * Subscription Payment Services
 * Web: http://acpai.com

Authentic Videomaker renewal notices will only come with zip codes 95926, 95927
or 95928 (Chico, CA) on the return address envelope.

If you are contacted by any of the companies listed above, please let us know
immediately by writing to:
Videomaker Customer Service
645 Mangrove Ave
Chico, CA 95926-3946

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great idea you’d like to share with our readers, send it to
editor@videomaker.com.

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