customersupport.novisto.com Open in urlscan Pro
34.237.216.196 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://customersupport.novisto.com/
Effective URL:
https://customersupport.novisto.com/support/home
Submission: On June 05 via automatic, source certstream-suspicious (June 5th 2023, 7:55:32 pm UTC) — Scanned from DE

Summary HTTP 23 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 9 IPs in 2 countries across 7 domains to perform 23 HTTP transactions. The main IP is 34.237.216.196, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is customersupport.novisto.com.
TLS certificate: Issued by R3 on June 5th 2023. Valid for: 3 months.

This is the only time customersupport.novisto.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	34.237.216.196 34.237.216.196	14618 (AMAZON-AES) (AMAZON-AES)
2	2606:4700::68... 2606:4700::6811:190e	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a00:1450:400... 2a00:1450:4001:831::200a	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:82b::2003	15169 (GOOGLE) (GOOGLE)
2	52.216.94.213 52.216.94.213	16509 (AMAZON-02) (AMAZON-02)
1	13.227.173.10 13.227.173.10	16509 (AMAZON-02) (AMAZON-02)
2	13.249.9.76 13.249.9.76	16509 (AMAZON-02) (AMAZON-02)
1	143.204.231.75 143.204.231.75	16509 (AMAZON-02) (AMAZON-02)
2	3.222.187.124 3.222.187.124	14618 (AMAZON-AES) (AMAZON-AES)
23	9

11 34.237.216.196 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-237-216-196.compute-1.amazonaws.com

customersupport.novisto.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:190e (United States)

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:831::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.94.213 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.227.173.10 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-173-10.lhr52.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.249.9.76 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-249-9-76.cdg53.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.231.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-231-75.cdg3.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.222.187.124 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-222-187-124.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	novisto.com 1 redirects customersupport.novisto.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 2294 heapanalytics.com — Cisco Umbrella Rank: 1944	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 34741 cdn.freshdev.io — Cisco Umbrella Rank: 50277	25 KB
2	amazonaws.com s3.amazonaws.com	4 KB
2	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 66	2 KB
2	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 249	25 KB
1	gstatic.com fonts.gstatic.com	8 KB
23	7

	Domain	Requested by
11	customersupport.novisto.com	1 redirects customersupport.novisto.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	customersupport.novisto.com
2	fonts.googleapis.com	customersupport.novisto.com
2	cdnjs.cloudflare.com	customersupport.novisto.com cdnjs.cloudflare.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	customersupport.novisto.com
1	fonts.gstatic.com	fonts.googleapis.com
23	9

This site contains links to these domains. Also see Links.

Domain
www.novisto.com
www.freshworks.com

Subject Issuer	Validity	Valid
customersupport.novisto.com R3	`2023-06-05` - `2023-09-03`	3 months	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-08-03` - `2023-08-02`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-04-11` - `2023-12-20`	8 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://customersupport.novisto.com/support/home
Frame ID: 63CCE99A02B07EA7C1A70F30D107125E
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: E96FCE36A5F677461E33082DFEAD1EE2
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Novisto Support

Page URL History Show full URLs

https://customersupport.novisto.com/ HTTP 302
https://customersupport.novisto.com/support/home Page URL

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

23
Requests

100 %
HTTPS

33 %
IPv6

7
Domains

9
Subdomains

9
IPs

2
Countries

1461 kB
Transfer

2620 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.novisto.com/
Title: Novisto Support

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://customersupport.novisto.com/ HTTP 302
https://customersupport.novisto.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

23 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
customersupport.novisto.com/support/
Redirect Chain

https://customersupport.novisto.com/
https://customersupport.novisto.com/support/home

20 KB
7 KB

170ms
170ms

Document
text/html

34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-237-216-196.compute-1.amazonaws.com

Software

fwe /

Resource Hash

15e3d85184a208b86a115b3127d96da9fd386447cc169f79f9a13dd981999c5e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Mon, 05 Jun 2023 19:55:27 GMT
etag: W/"e0f95925eee66505cda937b80beb70a6"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 58
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 050623195627
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 9ed2d01a-09ec-478c-b751-0e0d19a8e637
x-trace-id: 00-3311812799b8935f78bb69b4d7c1916e-01efe0e4358e78b8-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Mon, 05 Jun 2023 19:55:27 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://customersupport.novisto.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 54
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: 8b831a69-d59c-45fe-aba7-12c224a1158c
x-trace-id: 00-164a485372139a36b2cb30b04826b15f-1084c6cee2ff4814-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
customersupport.novisto.com/assets/cdn/portal/styles/ 1 MB
116 KB 368ms
367ms Stylesheet
text/css 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/styles/theme.css

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-237-216-196.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customersupport.novisto.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

date: Mon, 05 Jun 2023 19:55:28 GMT
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content-type: text/css; charset=utf-8
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 all.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/ 58 KB
11 KB 39ms
12ms Stylesheet
text/css 2606:4700::6811:190e
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/all.min.css

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6811:190e , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 05 Jun 2023 19:55:28 GMT
content-encoding: br
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server: cloudflare
cf-cdnjs-via: cfworker/kv
etag: "60510736-e7d0"
vary: Accept-Encoding
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GET
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fonts.googleapis.com/ 1 KB
517 B 60ms
23ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css2?family=Poppins&display=swap

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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Response headers

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date: Mon, 05 Jun 2023 19:55:28 GMT
content-encoding: gzip
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cross-origin-resource-policy: cross-origin
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server: ESF
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Mon, 05 Jun 2023 19:55:28 GMT

GET
H2 200 css
fonts.googleapis.com/ 13 KB
1 KB 59ms
23ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Mon, 05 Jun 2023 19:55:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Mon, 05 Jun 2023 19:55:28 GMT

GET
H2 200 vendor.js Show response
customersupport.novisto.com/assets/cdn/portal/ 903 KB
907 KB 150ms
149ms Script
application/javascript 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/vendor.js

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Mon, 05 Jun 2023 19:55:28 GMT
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152ms Script
application/javascript 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/scripts/bottom.js

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URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-237-216-196.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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date: Mon, 05 Jun 2023 19:55:28 GMT
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GET
H2 200 en.js Show response
customersupport.novisto.com/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 145ms
145ms Script
application/javascript 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/scripts/locales/en.js

Requested by

Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-237-216-196.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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GET
H2 200 marketplace.js Show response
customersupport.novisto.com/assets/cdn/portal/scripts/ 124 KB
128 KB 145ms
145ms Script
application/javascript 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/scripts/marketplace.js

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URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

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date: Mon, 05 Jun 2023 19:55:28 GMT
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GET
H2 200 integrations.js Show response
customersupport.novisto.com/assets/cdn/portal/scripts/ 2 KB
6 KB 150ms
150ms Script
application/javascript 34.237.216.196
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customersupport.novisto.com/assets/cdn/portal/scripts/integrations.js

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Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.237.216.196 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

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GOOGLE

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https://fonts.gstatic.com/s/poppins/v20/pxiEyp8kv8JHgFVrJJfecg.woff2

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Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.231.75 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-231-75.cdg3.r.cloudfront.net

Software

nginx / Express

Resource Hash

f16f6d7a3139825100efa3fca67c51e99da1d7b2ddf59a8baab665de0419cb66

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

date: Mon, 05 Jun 2023 19:54:15 GMT
content-encoding: br
via: 1.1 4d3cb112ba0fbd4ca512145fa0e04a78.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: CDG3-C1
age: 74
x-powered-by: Express
etag: W/"1bbf4-TRtf7UorEj9amiIgYV99PuwXbGQ"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: 92rtlgaORPJEqrrxCj2_9vQ2nBIWBRo5z7MHkxdegLN4XaQz-USdyQ==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame E96F 37 B
261 B 321ms
101ms Image
image/gif 3.222.187.124
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=7427051835997627&v=5592498046566142&s=6996859376228194&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fcustomersupport.novisto.com&st=1685994929243

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.222.187.124 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-222-187-124.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 05 Jun 2023 19:55:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame E96F 37 B
260 B 322ms
103ms Image
image/gif 3.222.187.124
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=7427051835997627&v=5592498046566142&s=6996859376228194&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fcustomersupport.novisto.com%2F&ts=1685994929240&st=1685994929244

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.222.187.124 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-222-187-124.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 05 Jun 2023 19:55:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H/1.1 200
OK vb2311ICWlx_Lsi0FQFpyv1PfGHAdq_FSA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151021122890/logo/ 1 KB
2 KB 116ms
116ms Image
image/png 52.216.94.213
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151021122890/logo/vb2311ICWlx_Lsi0FQFpyv1PfGHAdq_FSA.png
Requested by: Host: customersupport.novisto.com
URL: https://customersupport.novisto.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.94.213 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 788ee3d55bbdf7dc37077d609cc472b2ca5ba4daf03ab3702b76c5b843fd2c05

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customersupport.novisto.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

Date: Mon, 05 Jun 2023 19:55:30 GMT
x-amz-version-id: _dJrvZGApL86zfJi.UxZKeFU1wtY2_6E
Last-Modified: Fri, 19 May 2023 13:10:44 GMT
Server: AmazonS3
x-amz-request-id: ZF2ZS66XJHEP553Y
ETag: "4c208408beb743fbb4a9fa9883f92158"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 1373
x-amz-id-2: Wh63xbA5YwCk3MOJ0u25VSfAmKd4p3j8Hj2FMskWsz2MgnBQ6u0q9sVhb1EyS1IlVY4bX61+eeI=

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customersupport.novisto.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
.freshdev.io/	1970-01-20 21:47:52	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%227427051835997627%22%2C%22pageviewId%22%3A%225592498046566142%22%2C%22sessionId%22%3A%226996859376228194%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 12:19:56	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fcustomersupport.novisto.com%2F%22%2C%22ts%22%3A1685994929240%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
cdnjs.cloudflare.com
customersupport.novisto.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
13.227.173.10
13.249.9.76
143.204.231.75
2606:4700::6811:190e
2a00:1450:4001:82b::2003
2a00:1450:4001:831::200a
3.222.187.124
34.237.216.196
52.216.94.213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customersupport.novisto.com Open in urlscan Pro 34.237.216.196 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

23 Requests

100 %HTTPS

33 %IPv6

7 Domains

9 Subdomains

9 IPs

2 Countries

1461 kBTransfer

2620 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

23 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

customersupport.novisto.com Open in urlscan Pro
34.237.216.196 Public Scan

Screenshot
Live screenshot

Full Image

23
Requests

100 %
HTTPS

33 %
IPv6

7
Domains

9
Subdomains

9
IPs

2
Countries

1461 kB
Transfer

2620 kB
Size

3
Cookies

23 HTTP transactions
0 data transactions