support.norton.com Open in urlscan Pro
23.213.164.111  Public Scan

Form analysis
4 forms found in the DOM

/sp/en/aa/norton-renewal-purchase/current/search-results?inid=hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774

<form class="nav-search-form search-form" action="/sp/en/aa/norton-renewal-purchase/current/search-results?inid=hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774">
  <div class="nav-search-form-wrapper">
    <input id="search-query" aria-label="Search" maxlength="80" class="nav-search-form-input" type="text" name="q" placeholder="" value="">
    <input name="site" type="hidden" value="nrtn_en_US">
    <input name="client" type="hidden" value="norton">
    <input type="hidden" name="inid" value="hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774">
    <button class="btn btn-search nav-search-form-submit" type="submit" aria-label="search button">
      <span class="navbar-icon-search" aria-hidden="true">
        <img src="/sp/images/icon-search.png" alt="search icon">
      </span>
    </button>
    <button class="nav-search-close" aria-label="Close">×</button>
  </div>
</form>

/sp/en/aa/norton-renewal-purchase/current/search-results?inid=hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774

<form class="navbar-form navbar-left search search-form" action="/sp/en/aa/norton-renewal-purchase/current/search-results?inid=hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774">
  <div class="form-group">
    <div class="form-input-group">
      <span class="search-icon">
        <button class="btn btn-search">
          <span class="glyphicon glyphicon-search"></span>
        </button>
      </span>
      <input id="search-query-mobile" maxlength="80" class="form-control search-text" type="text" name="q" placeholder="" value="">
      <input name="site" type="hidden" value="nrtn_en_US">
      <input name="client" type="hidden" value="norton">
    </div>
    <input type="hidden" name="inid" value="hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774">
  </div>
</form>

GET /sp/en/aa/norton-renewal-purchase/current/search-results

<form id="searchform" method="get" action="/sp/en/aa/norton-renewal-purchase/current/search-results">
  <div class="input-group"><input id="search-query-uber" aria-label="Search" class="form-control input-lg" maxlength="80" name="q" type="text" placeholder="Search Support:" value=""
      style="font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0); height: 55px;"><span class="input-group-btn"><input class="btn btn-default input-lg"
        type="image" src="/sp/images/icn_search.png" border="0" alt="Submit"
        style="height: 55px; padding: 10px; font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0);"><input name="site" type="hidden" value="nrtn_en_AA"><input
        name="client" type="hidden" value="norton"><input name="inid" type="hidden" value="hho_supp_htm_renewal-purchase-cur-retail-purchaseorder-01-v24808774"></span></div>
</form>

Name: kes-form —

<form id="kes-form-bad" name="kes-form">
  <div class="checkboxes">
    <label class="checkbox-inline cbox1"><input type="checkbox" value="negative-not-my-issue"><span>This was not my issue</span></label>
    <label class="checkbox-inline cbox2"><input type="checkbox" value="negative-steps-hard"><span>The steps were hard to follow</span></label>
    <label class="checkbox-inline cbox3"><input type="checkbox" value="negative-solution-didnt-work"><span>The solution did not work</span></label>
    <label class="checkbox-inline cbox4"><input type="checkbox" value="negative-other"><span>Other</span></label>
  </div>
  <p class="checkbox-input"><button type="submit" id="kes-submit-neg" class="button primary"><span>Submit</span></button></p>
</form>

Text Content

 * PRODUCTS & SERVICES
 * INTERNET SECURITY CENTER
 * SUPPORT
 * FREE TRIALS
 * COMMUNITY
 * RENEW
 * ×
   
 * Sign In


Close
Sign In
 * PRODUCTS & SERVICES
 * INTERNET SECURITY CENTER
 * SUPPORT
 * FREE TRIALS
 * COMMUNITY
 * RENEW
 * Change Product
 * Contact Us





CONTACT US


DOWNLOAD & INSTALL


BUY & RENEW


THREAT REMOVAL


PROTECT WINDOWS AND MAC DEVICES


NORTON SECURE VPN


PROTECT ANDROID AND IOS DEVICES

 * Norton Internet Security & AntiVirus for Mac
 * Norton Small Business
 * Norton Password Manager
 * Norton Ultra VPN
 * Norton Ultra VPN Plus
 * Norton Online Backup
 * Norton Family
 * Norton Utilities
 * Norton Utilities Ultimate (New)
 * Norton Driver Updater

OFFER FOR EXISTING MEMBERS

Upgrade for Free*

Cybercrime has evolved. Our protection has too.
*For the remainder of your subscription. Terms apply.

GET NORTON 360
×

Quick Help
These are popular solutions
our customers search for.

Download & Install
 * Download Norton service to your device or add a device
 * How to transfer your Norton service to a new device
 * Download Norton service purchased from a retail store
 * Fix Problems Installing Norton service


Buy & Renew
 * Automatic renewal help
 * Turn off automatic renewal
 * Update Payment Details


Help Protect & Fix
 * Manage your Norton Account
 * Fix Problems Opening Norton for Windows
 * Rescue Tools

print


ACTIVATE YOUR NORTON SUBSCRIPTION

You must activate your subscription before the end of the trial or subscription
period to continue using all Norton features and protect your computer.

If you purchased a product from a retail store, you need to create a Norton
account or add the purchased product to your existing account. For detailed
steps, read Download your Norton product purchased from a retail store.


WINDOWS AND MAC

 1. Open your Norton device security.
 2. Click Activate Now or Subscribe.
 3. Sign in to your Norton account and follow the steps below based on your
    activation method. 
    * Select the license: If you already have a valid subscription in your
      account, the details will be listed with the expiration date. Select the
      subscription and click Next. 
    * Enter a key: If you have purchased a new product key, click Enter a Key or
      PIN. Enter your 25-character product key and click Next. 
    * Buy a subscription: If you do not have an existing subscription, click Buy
      a subscription and follow the on-screen instructions to complete the
      purchase. 


ANDROID 

 1. Open the Norton 360 application on your mobile device. 
 2. Tap Sign in and sign in with your Norton account credentials.
 3. From the list of active subscriptions, select the subscription you want to
    use and then tap Next. 


IOS

 1. Open the Norton 360 application on your mobile device. 
 2. Tap Redeem a subscription.
 3. Select an option based on how you purchased the product. 
    * Sign in with Norton account 
    * Restore from App Store
    * Sign in with your service provider


NOTE

 * Your computer must be connected to the internet to complete the activation
   process. 
 * If you see a message that says “No License Available”, it is likely that the
   subscription in your account has expired or you have signed into an account
   without a valid subscription.
 * To activate your Norton Utilities product, read Activate Norton Utilities
   Premium or Norton Utilities Ultimate.


VIDEO: HOW TO ACTIVATE YOUR NORTON PROTECTION WITH A PRODUCT KEY





I FOUND THIS INFORMATION HELPFUL.

Yes No


HELP US IMPROVE THIS SOLUTION.



This was not my issue The steps were hard to follow The solution did not work
Other

Submit


THANK YOU FOR HELPING TO IMPROVE THIS EXPERIENCE.


WHAT WOULD YOU LIKE TO DO NOW?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v24808774
Operating System: Windows
Last modified: 06/25/2024



ASK THE COMMUNITY

Our community of customers and product experts are ready to answer your
questions.

Join the Conversation


MY NORTON

Sign in to get customized support for the products you own.

Sign In
×

GLOBAL SUPPORT

Choose your language from the list below

AMERICAS

 * Português (do Brasil)
 * English
 * Canada Français
 * Español (LAM)

MIDDLE EAST AFRICA

 * العربية
 * עברית
 * Türkçe
 * English

EUROPE

 * Čeština
 * Dansk
 * Nederlands
 * Suomi
 * Français
 * Deutsch
 * Ελληνικά
 * Magyar
 * Português (Europeu)
 * Italiano
 * Norsk
 * Polski
 * Română
 * Русский
 * Español (EMEA)
 * Svenska
 * Slovenčina
 * English

ASIA PACIFIC

 * 简体中文
 * 繁體中文 (台灣)
 * 繁體中文 (香港)
 * English (Hong Kong S.A.R.)
 * 日本語
 * 한국어
 * English (Asia Pacific)
 * English (Australia)
 * English (New Zealand)
 * English (India)


Copyright © 2024 Gen Digital Inc. All rights reserved. All trademarks, service
marks, and tradenames (collectively, the “Marks”) are trademarks or registered
trademarks of Gen Digital Inc. or its affiliates (“Gen”) or other respective
owners that have granted Gen the right to use such Marks. For a list of Gen
Marks, please see GenDigital.com/trademarks.
 * Asia Pacific
 * Legal
 * Website Terms of Use
 * Privacy
 * Support Policy
 * Careers
 * Cookies
 * System Status
 * 
 * 

© 2024 Gen Digital Inc. All rights reserved.


Feedback