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Text Content

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My account
 * Home
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MAIN NAVIGATION

 * Home
 * Pay & wages
   * Check or calculate pay
   * Get help with pay
   * Minimum wages
   * Allowances, penalty rates & other payments
   * Paying wages
   * Pay secrecy
   * Deducting pay & overpayments
   * Stand downs
   * Pay during inclement or severe weather & natural disasters
   * Tax & superannuation
   open pay calculator tool
   
   PAY CALCULATOR TOOL
   
   Find wages and penalty rates for employees.

 * Leave
   * Check or calculate leave
   * Get help with leave
   * Public holidays
   * Annual leave
   * Sick & carer's leave
   * Compassionate & bereavement leave
   * Maternity & parental leave
   * Family and domestic violence leave
   * Long service leave
   * Community service leave
   open leave calculator tool
   
   LEAVE CALCULATOR TOOL
   
   Work out annual and personal leave

 * Starting employment
   * Hiring employees
   * Job ads
   * Before starting employment
   * Probation
   * Types of employees
   * Unpaid work
 * Employment conditions
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   * Hours of work, breaks & rosters
   * Flexibility in the workplace
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   * When businesses change owners
   * Industrial action and protests
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   * The role of unions
   * Bullying, sexual harassment & discrimination at work
   * Workers compensation
   
   SHIFT CALCULATOR
   
   Rates for your shifts

 * Ending employment
   * Check or calculate notice or redundancy
   * Redundancy
   * Notice & final pay
   * Unfair dismissal
   * Bankruptcy & liquidation
   open notice and redundancy calculator
   
   NOTICE AND REDUNDANCY CALCULATOR 

 * Workplace problems
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   * More groups...
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 * Accessibility
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AUTOMATIC TRANSLATION

Our automatic translation service can be used on most of our pages and is
powered by Microsoft Translator.

Select a language to translate this page into English عربي Bengali Bosnian
Bulgarian 中文 Croatian Czech Danish Estonian Nederlands Finnish Français Deutsch
Ελληνικά Hebrew हिन्दी Hungarian Bahasa Indonesia Italian 日本語 한국어 Latvian
Lithuanian Polish Português Romanian Pусский Cрпски Slovak Slovene Español
Swedish ไทย Türkçe Ukranian Việt-ngữ


LANGUAGE HELP

For professionally translated information, select your language below.

Arabic

عربي

Arabic language help page

Australian Sign Language

Auslan

Auslan language help page

Simplified Chinese

简体中文

Simplified Chinese language help page

Traditional Chinese

繁體中文

Traditional Chinese language help page

Croatian

Hrvatski

Croatian language help page

Dari

دری

Dari language help page

Farsi/Persian

فارسی

Farsi/Persian language help page

Filipino

Filipino

Filipino language help page

French

Français

French language help page

German

Deutsch

German language help page

Greek

Ελληνικά

Greek language help page

Hindi

हिन्दी

Hindi language help page

Indonesian

Bahasa Indonesia

Indonesian language help page

Italian

Italiano

Italian language help page

Japanese

日本語

Japanese language help page

Khmer

ភាសាខ្មែរ

Khmer language help page

Korean

한국어

Korean language help page

Macedonian

македонски

Macedonian language help page

Nepali

नेपाली

Nepali language help page

Portuguese

Português

Portuguese language help page

Russian

Pусский

Russian language help page

Serbian

Cрпски

Serbian language help page

Sinhalese

සිංහල

Sinhalese language help page

Somali

Soomaali

Somali language help page

Spanish

Español

Spanish language help page

Tamil

தமிழ்

Tamil language help page

Thai

ไทย

Thai language help page

Tongan

Lea Fakatonga

Tongan language help page

Turkish

Türkçe

Turkish language help page

Vietnamese

Việt-ngữ

Vietnamese language help page

Urdu

اردو

Urdu language help page
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 * Home
 * Enquiries
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Open search box
Search the website



POPULAR SEARCHES

 * minimum wages
 * annual leave
 * long service leave

Translate this website. Default language is English

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My account
 * Home
 * Enquiries
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BREADCRUMB

 1. Home
 2. Website information

 * Accessibility
 * Terms & conditions
 * Related sites
 * Disclaimer
 * Privacy
 * Copyright
 * Site map


PRIVACY

Find out about your online privacy rights when using our website.


ON THIS PAGE:

 * Privacy statement
 * Why we collect your personal information
 * Browsing our website
 * Subscribing to email alerts
 * Giving feedback
 * Accessing and correcting your information
 * When we disclose information
 * Using your information for surveys or research
 * Disposal of personal information
 * My account Privacy Notice
 * Employer Advisory Service Enquiry Form Privacy Notice
 * Secure website transmissions
 * Privacy Impact Assessments
 * Tools and resources
 * Contact us
 * Related information


PRIVACY STATEMENT

We are committed to protecting your privacy.

We aim to offer an online environment that makes sure the information you give
us is secure.

We follow:

 * the Privacy Act 1988 
 * the 13 Australian Privacy Principles that apply to both business and
   Australian government agencies. 

These laws and guidelines are reflected in our Privacy policy. For more
information see our Privacy policy.

To find out more about what we are doing to increase our privacy maturity, read
our Privacy Management Plan .


ANONYMOUS REPORTS

When you deal with us you have the right be anonymous and the right to use a
pseudonym.

You can report an issue anonymously to us, in English or another language. To
find out more, see Report an issue anonymously.


WHY WE COLLECT YOUR PERSONAL INFORMATION

Under the Fair Work Act 2009 (the Act), we can collect personal information to
promote compliance with the Act and Fair Work instruments (s672(1)(a)(ii)). This
includes providing education, assistance, and advice to the Australian
community.

When you visit our website, there are different levels of personal information
we collect according to how you are using the site.

The following information outlines when we will collect your personal
information and why.


BROWSING OUR WEBSITE

When browsing our website, we record anonymous information about your visit. We
log this information to collect and analyse statistics on how you use the
website so we can develop better online services for you.

The anonymous information we collect won’t tell us anything about you as an
individual, for example, your name or email. The information we log includes:

 * your server address
 * your operating system, for example, Windows, Mac
 * your top-level domain name, for example, .com, .gov, .au, .uk
 * the date and time of your visit to our site
 * the pages visited and the documents downloaded
 * the previous site visited
 * the type of browser used, for example, Internet Explorer, Firefox
 * the language selected for translation.


COOKIES

We use cookies to track your website browsing behaviour. A cookie is a small
text file a server puts on your hard drive. It shows us if you have visited our
website more than once.

Your browser shares cookies with our server anonymously, so we won’t know your
name or email. This lets us see the patterns of how you use our website. Cookies
‘remember’ your browser between page visits and identify your browser when you
return to the site.


SUBSCRIBING TO EMAIL ALERTS

We use Swift Digital, an online marketing platform service provider, to send and
manage emails for our subscribers.

When you subscribe to our email and media updates:

 * we record your email address
 * we only use your email address for the reasons you gave it
 * we won’t add your email address to other mailing lists, unless you ask us to
 * you can use a pseudonym if you supply a valid email address.

All information collected using Swift Digital is the property of the Fair Work
Ombudsman and it is never shared or used by third parties. For more information,
please read Swift Digital’s Privacy policy  and Terms and Conditions.


GIVING FEEDBACK

We collect personal information when you submit feedback to us via the feedback
form. Here we ask you to provide:

 * what type of feedback you’re giving, for example, if it’s general feedback or
   a complaint
 * a description of what the feedback is about. If it’s about reviewing a
   decision we’ve made, we’ll ask you to give more information about the matter
 * your My account details or a reference number for a previous enquiry
 * confirmation of whether or not you want a response from us:
   * if not, usually you can choose to remain anonymous
   * if yes, you’ll need to give us more personal information about yourself
     (for example, your name, email, and phone number).

We use this information to generate a feedback ticket. We can then assess your
feedback and decide the best way to respond.

We collect your information on our Feedback and Complaints Management System,
which stores it according to our record-keeping obligations. For more
information, see ‘Storage and security of personal information’ in our Privacy
policy.


ACCESSING AND CORRECTING YOUR INFORMATION

You have a right to access personal information that we hold about you. You also
have a right under the Privacy Act to request corrections to any personal
information that we hold about you if you think the information is inaccurate,
out-of-date, incomplete, irrelevant, or misleading.

We can decline access to, or correction of, personal information in certain
circumstances, as set out in the Privacy Act 1988.

Generally, if we refuse to give you access, we’ll notify you in writing,
including the reasons for refusal and the mechanisms available to you to dispute
that decision.

To find out more about how to access information we hold, see Accessing our
information.


WHEN WE DISCLOSE INFORMATION

We won’t identify you or your browsing activities, except if there is an
investigation. In this case, a law enforcement agency can exercise a warrant to
look at our logs.

We can provide your information to third parties in Australia or overseas who
help us with our statutory functions and activities.

We can provide your personal information to:

 * government agencies and departments or anyone we are required or permitted to
   provide personal information to by law, or
 * researchers conducting research or survey work for us.

We can transfer your information to these third parties electronically,
including via the internet.

When we no longer need this information for authorised purposes, we’ll take all
reasonable steps de-identify it.


USING YOUR INFORMATION FOR SURVEYS OR RESEARCH

When we provide personal information to third parties for surveys and research,
we limit them to only using or disclosing your personal information for the
reasons we have engaged them for.

Third parties conducting surveys or research for us must follow the same legal
obligations we follow when it comes to your information.

If you don’t want your personal information to be used by or disclosed to third
parties conducting research or surveys for us, or if you want to inspect, amend,
or remove personal information we have about you, write to us at:

Privacy Officer  
Information Governance 
Fair Work Ombudsman
GPO Box 9887 
Sydney NSW 2001
 


DISPOSAL OF PERSONAL INFORMATION

When we receive personal information about you (whether solicited or
unsolicited), in almost all cases, we treat it as a Commonwealth record. Under
the Archives Act 1983, we need to retain Commonwealth records until we can
lawfully dispose of them. For example, through:

 * a ‘records authority’ issued or agreed to by the National Archives – a
   records authority determines how long we hold information and when we dispose
   of it
 * a ‘normal administrative practice’ – which allows information that is
   duplicated, unimportant, or of short-term value to be disposed of.


MY ACCOUNT PRIVACY NOTICE

We collect your personal information when you register for a My account and when
you make an enquiry. If we don’t collect your personal information, we can’t
register your My account or respond to your online enquiries.


REGISTERING FOR MY ACCOUNT

The personal information we collect when you register for My account includes: 

 * your name 
 * if you are an employee, employer, or representative 
 * name of the enterprise agreement, if any, that covers you
 * your email 
 * gender 
 * if you are an employer: 
   * business name 
   * ABN 
   * your industry 
   * location 
   * how many employees you have
   * any industry awards that apply to your business (if known) 
   * any enterprise agreement that applies to your business (if any). 

If a third-party registers for My account on your behalf or provides us with
your personal details, we will collect this information.

For more information, see:

 * My account terms and conditions
 * Why do I need to register for My account? 


MAKING AN ENQUIRY

We may disclose your personal information to enable us to undertake appropriate
enquiries. We will only do so if it is relevant to carry out our functions and
activities. 

Our Privacy policy provides detailed information about how the FWO handles your
personal information including:

 * how we collect your information 
 * using and disclosing your information 
 * storage and disposal of your information 
 * how to make a complaint.


EMPLOYER ADVISORY SERVICE ENQUIRY FORM PRIVACY NOTICE

When you submit an enquiry using the Employer Advisory Service Enquiry Form, we
collect your personal information.

To provide you with this service, or to refer you to another service, (including
to another agency), we use and disclose your personal information. If we don't
collect your personal information, we may not be able to deal with your enquiry.

Please don't include sensitive information about your employees when you submit
an enquiry.

For more information about how we handle your personal information, including
how to get access to it or to make a complaint, you can read our Privacy Policy.


SECURE WEBSITE TRANSMISSIONS

While we work to make sure our web environment is secure, there are some risks
when providing information online.

To make sure your information is as secure as possible, we encrypt all messages
between the browser running on your computer and its online site. The encryption
process we use is Secure Socket Layer (SSL).


PRIVACY IMPACT ASSESSMENTS

The Privacy (Australian Government Agencies – Governance) Australian Privacy
Principles Code 2017 (Cth) requires all agencies, including the Fair Work
Ombudsman, to conduct a Privacy Impact Assessment (PIA) for all high privacy
risk projects.

We maintain this register of PIAs completed since the Code came into effect on 1
July 2018.

This register was last updated on 29 May 2023:

Date Title of PIA May 2023 SafeZone April 2023 My Account Usability Research
March 2023 Transcription Services March 2023 Service Now March 2023 FWO Social
Media Presence March 2023 Fair Work Legislation Amendment (Secure Jobs, Better
Pay) Act 2022 September 2022 CRM Cloud Migration August 2022 Usability Research
July 2022 Security Clearance Project May 2022 eBrief Document Bundling Solution
May 2022 Learning Management System (Acorn) May 2022 New PACT May 2022 FWO
Awareness Survey November 2021 Large Scale Wages Assessment Process October 2021
Online Services Program July 2021 Small Business Employer Advisory Service July
2021 Inclusion@Work Index June 2021 Survey of employees as part of an
investigation March 2021 Email subscription services March 2021 Exploring the
Factors Underlying Effective Return to Work Programs December 2020 CaseWare IDEA
December 2020 Information and data sharing with ATO December 2020 International
Students Workplace Rights Quiz August 2020 Mentoring Solution July 2020
eDiscovery Platform April 2020 COVID-19 Notification Process February 2020
Consultation Hub January 2020 HR Digital Project September 2019 Transition from
Lynda.com to LinkedIn Learning platform August 2019 Qualtrics survey tool June
2019 Customer Information Search


CONTACT US

For questions about your privacy, you can contact our Privacy Officer by:

 * emailing privacy@fwo.gov.au
 * writing to: Privacy Officer Information Governance
   Fair Work Ombudsman
   GPO Box 9887
   Sydney NSW 2001


TOOLS AND RESOURCES

Privacy policy


RELATED INFORMATION

 * Privacy Management Plan
 * Australian Privacy Principles
 * Our role and purpose
 * My account terms and conditions
 * Accessing our information
 * Office of the Australian Information Commissioner
 * Protect your personal information (eSafety Commissioner)

The Office of the Fair Work Ombudsman acknowledges the Traditional Custodians of
Country throughout Australia and their continuing connection to land, waters and
community. We pay our respect to them and their cultures, and Elders, past,
present and future.

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   information you’ve found today you can complete our feedback form.
   
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   workplace complaints. If you have a question or concern about your job,
   entitlements or obligations, please Contact us.
   
   Submit
 * Bookmark to My account


FIND INFORMATION FOR...

 * Aboriginal and Torres Strait Islander peoples
 * Apprentices and trainees
 * Building and construction industry
 * Contracting labour and supply chains
 * Contract cleaning
 * Coronavirus and workplace laws
 * Employees with disability
 * Fast food, restaurants and cafes
 * Franchises
 * Horticulture
 * Independent contractors
 * Outworkers
 * Parents and families
 * Small businesses
 * Visa holders and migrants
 * Young workers and students


ABOUT US

 * Our role & purpose
 * Our people
 * Compliance & enforcement
 * Community assistance
 * Legislation
 * Accountability
 * Careers
 * Contact us


RESOURCES

 * Templates
 * Best practice guides
 * Fact sheets
 * Calculators
 * Library
 * Online learning centre
 * Record my hours app
 * Language help
 * Glossary of terms
 * Get help

 * Accessibility
 * Copyright
 * Disclaimer
 * Privacy

 * Subscribe to email updates
 * Visit Fair Work on YouTube
 * Visit Fair Work on Twitter
 * Visit Fair Work on Facebook
 * Visit Fair Work on Instagram
 * Visit Fair Work on LinkedIn

Top


CONTACT US

 * Fair Work Online: www.fairwork.gov.au
 * Fair Work Infoline: 13 13 94


NEED LANGUAGE HELP?

Contacting the Translating and Interpreting Service (TIS) on 13 14 50


HEARING & SPEECH ASSISTANCE

Call through the National Relay Service (NRS):

 * For TTY: 13 36 77. Ask for the Fair Work Infoline 13 13 94
 * Speak & Listen: 1300 555 727. Ask for the Fair Work Infoline 13 13 94

The Fair Work Ombudsman is committed to providing you with advice that you can
rely on. The information contained in this fact sheet is general in nature. If
you are unsure about how it applies to your situation you can call our Infoline
on 13 13 94 or speak with a union, industry association or a workplace relations
professional.

Printed from fairwork.gov.au
Content last updated: 2023-05-29
© Copyright Fair Work Ombudsman

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