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TWITTER TESTS DIRECT DM TOOL, TRIGGERS SAFETY CONCERNS


THE EXPERIMENTAL FEATURE LETS USERS SEND DIRECT MESSAGES REPLIES TO A TWEET.

By Stephanie Mlot 7 Feb 2022, noon
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Twitter is testing a shortcut that lets iOS users Direct Message someone from a
tweet. Rather than searching the Messages tab or visiting a profile, simply
tapping the envelope icon allows the connection.

"For when you want to reply directly to a tweet's author, we're making it easier
to DM them from your timeline to start a conversation," Twitter explained, which
is trialing the feature "with some of you on iOS."





Currently, users must either visit the account's profile and click the Messages
icon, or navigate to the sidebar tool and manually search for the intended
recipient before even starting to type. Twitter's shortcut, meanwhile, would
save folks a tap or two when trying to directly contact a person or
organization.



"Please don't do this," lawyer and TV personality Eliza Orlins wrote in a reply
to Twitter Support. "One extra step of having to go to someone's profile to send
a DM cuts back on harassment," she continued. "At least give us a safety feature
to not allow this on our tweets."

History has proven how problematic DMs can be. Despite its various attempts at
limiting harassment and abuse via direct messages, Twitter is still trying to
strike a balance between open communication and online safety. In 2019, it began
filtering flagged content into the app's "Message requests" folder, where users
can decide to read or delete unwanted correspondence.

Twitter did not immediately respond to PCMag's request for comment. However, a
company spokesperson told The Verge that this experiment "is not changing the
current settings of anyone's DMs." "We're always exploring ways to make DMs more
accessible and valuable for people on Twitter, and they will always remain in
control," the emailed statement said. "Anyone has the ability to close their DMs
in their settings."




MORE INSIDE PCMAG.COM

 * Meta Warns Europe: Let Us Share Data or Lose Access to Facebook, Instagram
 * Twitter Is Going to Let More of Us Test Downvoting Tweets
 * Twitter Reportedly Developing Long-Form 'Articles' Feature
 * Facebook Loses Daily Users for First Time
 * Meta Rolls Out More Inclusive VR Avatars


ABOUT STEPHANIE MLOT

Stephanie joined PCMag in May 2012, moving to New York City from Frederick, Md.,
where she worked for four years as a multimedia reporter at the second-largest
daily newspaper in Maryland. She has also written about technology, science,
culture, and Doctor Who for PCMag sister site Geek.com. She is based in
Edinburgh, Scotland.


MORE FROM STEPHANIE MLOT

 * Tinder to Eliminate Age-Based Pricing for Premium Features
 * WarnerMedia Sued for Streaming 'Matrix Resurrections' on HBO Max
 * Samsung's New Galaxy Devices Will Contain Recycled Fishing Nets
 * Twitter Tests Direct DM Tool, Triggers Safety Concerns
 * Tesla Rolls Out Software Update to Fix Faulty Seat Belt Reminders

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